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Clinical program manager skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Angela Sebby Ph.D.,
TeWhan Hahn Ph.D.
Below we've compiled a list of the most critical clinical program manager skills. We ranked the top skills for clinical program managers based on the percentage of resumes they appeared on. For example, 13.5% of clinical program manager resumes contained patients as a skill. Continue reading to find out what skills a clinical program manager needs to be successful in the workplace.

15 clinical program manager skills for your resume and career

1. Patients

Here's how clinical program managers use patients:
  • Developed interdepartmental agreements between services within the facility to reduce unnecessary consultations that result in increased wait times for patients.
  • Coordinated patient appointment flow and oversaw quality patient care for approximately 1500 patients annually.

2. Clinical Program

A clinical program is the sum of all clinical services rendered to patients directly in a clinical setting. It also refers to the programs in a school setting that offers practical knowledge and exercises to students in clinical sciences who are under supervision by a licensed clinical practitioner. Clinical programs expose students to first-hand medical experience, and prepare them for the task ahead.

Here's how clinical program managers use clinical program:
  • Lead development of new clinical programs using strategic planning skills* Cultivated working relationships with executive leadership, physicians and business partners.
  • Coordinated and led implementation of multiple clinical programs such as drug utilization review programs as physician and member education programs.

3. Clinical Operations

Clinical operations caters to the administration of the drug development process by ensuring there is proper planning, appropriate conduct through the process, safety of patients and use of quality data. It also encompasses facilitating effective communication between the different study sites and sponsors of the drug process.

Here's how clinical program managers use clinical operations:
  • Participated in identifying, collecting, analyzing and presenting key Clinical Operations metrics.
  • Reviewed and refined study level Clinical Operations Plans (i.e., study monitoring, vendor operational plan, etc).

4. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how clinical program managers use patient care:
  • Developed preceptor programs for new hires for the Physical Medicine & Rehabilitative department and Nursing/Patient Care Services.
  • Ensured program therapists and program specialists provided direct patient care in compliance with quality and regulatory standards.

5. Social Work

Here's how clinical program managers use social work:
  • Facilitated two weekly interdisciplinary team meetings as well as monthly discipline-specific planning and training meetings with Social Workers and Chaplains.
  • Supervised 20 staff including clinical social workers, psychologists, licensed counselors, case managers, clerical and peer support staff.

6. Program Development

Program development refers to a road for developers to guide them on creating and developing viable community programs. Since it provides an action plan for the project, it is a continuous process that only ends with the program's full implementation.

Here's how clinical program managers use program development:
  • Developed evidence based medical guidelines designed to meet business needs related to disease management and wellness program development.
  • Administered a budget of over $200,000 with direct administrative responsibility for program development and outreach.

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7. Clinical Trials

Here's how clinical program managers use clinical trials:
  • Managed and coordinated client customer relationships for a central radiology service lab providing imaging analysis for global clinical trials.
  • Acted as primary authority regarding clinical laboratory operations and related cell production matters at clinical trial sites.

8. Data Analysis

Here's how clinical program managers use data analysis:
  • Key resource for data analysis and production of utilization reports and related utilization management tools.
  • Conducted chart review/abstraction, complication identification, and coding and overall data analysis.

9. Clinical Support

Here's how clinical program managers use clinical support:
  • Managed clinical support staff including site monitors, database developers, and translation service providers.
  • Participate in budget planning for the sites clinical support staff, and clinical expenses.

10. Oncology

Oncology is defined as the facet of medicine that deals with cancer. Oncology also deals with the prevention and diagnosis of these diseases. A medical professional who has studied the discipline of oncology is referred to as an ‘oncologist'. An oncologist can further specialize in their discipline and become a medical oncologist, surgical oncologist, or radiation oncologist.

Here's how clinical program managers use oncology:
  • Created and executed risk-based monitoring plan for Pediatric Oncology, Hematology, Neurology, and Gynecology studies.
  • Directed efforts to develop new clinical assessments for medical, behavioral health, and oncology case management programs.

11. Medicaid

Here's how clinical program managers use medicaid:
  • Executed quality assurance reviews related to Medicaid program deployment, policy viability and performance metrics at the local level.
  • Manage large Health Plan software implementation specifically designed to support Medicare and Medicaid eligible members in several states.

12. FDA

The Food and Drug Administration (FDA) is a division of the US Department of Health and Human Services that regulates the production and sale of food, pharmaceutical products, medical equipment, and other consumer goods, as well as veterinary medicine. The FDA is now in charge of overseeing the manufacture of products like vaccines, allergy treatments, and beauty products.

Here's how clinical program managers use fda:
  • Directed the design and implementation of clinical research studies to secure FDA approval for newly developed pharmaceuticals.
  • Prepared guidelines for Clinical Development Department to address the pending FDA oversight of Laboratory Developed Tests.

13. Substance Abuse

Here's how clinical program managers use substance abuse:
  • Developed 14 additional programs including Intensive Outpatient Substance Abuse Program, Supervised Living Apartments, and Crisis Stabilization Program.
  • Provided clinical assessment relating to substance abuse and alcohol disorders regarding youth offenders.

14. Rehabilitation

Here's how clinical program managers use rehabilitation:
  • Provide direct clinical and vocational rehabilitation services to adults with mental illness, specializing in solution focused therapy.
  • Supported initiative of Commission on Accreditation of Rehabilitation Facilities full three year accreditation 2016.

15. Data Collection

Data collection means to analyze and collect all the necessary information. It helps in carrying out research and in storing important and necessary information. The most important goal of data collection is to gather the information that is rich and accurate for statistical analysis.

Here's how clinical program managers use data collection:
  • Manage intake reporting/data collection for the site - occupancy stats, outcomes, demographics, homeless status, etc.
  • Coordinated the clinical aspects of all USC/MCA public service grants including data collection and tracking.
top-skills

What skills help Clinical Program Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What technical skills for a clinical program manager stand out to employers?

Angela Sebby Ph.D.Angela Sebby Ph.D. LinkedIn profile

Assistant Professor, Western Carolina University

Business, creative, and organizational skills - I would recommend that upcoming graduates are proficient in Word, Excel (highly used), Powerpoint, Outlook (especially how to send meeting requests and calendar organization), TEAMS, Gantt charts for team management, Mindmapping for creativity, and design software. Additionally, I would recommend that they learn how to properly utilize social media for marketing and PR, not just personal posting. Finally, email etiquette would be essential.

What soft skills should all clinical program managers possess?

TeWhan Hahn Ph.D.TeWhan Hahn Ph.D. LinkedIn profile

Professor of Finance, Auburn University at Montgomery

Writing skills including email writing, being able to work in teams, and knowing the workplace etiquettes.
Do you want to know more?
Read more about what experts have to say about clinical program manager

List of clinical program manager skills to add to your resume

Clinical program manager skills

The most important skills for a clinical program manager resume and required skills for a clinical program manager to have include:

  • Patients
  • Clinical Program
  • Clinical Operations
  • Patient Care
  • Social Work
  • Program Development
  • Clinical Trials
  • Data Analysis
  • Clinical Support
  • Oncology
  • Medicaid
  • FDA
  • Substance Abuse
  • Rehabilitation
  • Data Collection
  • Crisis Intervention
  • Professional Development
  • Informed Consent
  • Clinical Services
  • Clinical Supervision
  • Autism
  • Clinical Studies
  • Group Therapy
  • Mental Health
  • HEDIS
  • Utilization Management
  • Direct Supervision
  • Community Resources
  • Direct Reports
  • Service Delivery
  • Clinical Trial Management
  • Clinical Documentation
  • Family Therapy
  • Home Health
  • Compassion
  • Clinical Oversight
  • Applied Behavior Analysis
  • CRO
  • IRB
  • IV
  • Customer Satisfaction
  • CMS
  • Discharge Planning
  • Foster Care
  • Staff Training
  • Staff Development

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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