What does a Clinical Program Manager do?
A clinical program manager is responsible for overseeing clinical trials and procedures, ensuring that the medical operations adhere to the strict safety protocols and internal guidelines of the institution. Clinical program managers address the concerns and discrepancies during the trials and provide recommendations to improve research program procedures and adjust initial resolution plans as needed. They also identify effective sample collection processes, data integration techniques, and data management reports. A clinical program manager inspects the efficiency of laboratory tools and equipment, managing its efficiency to support scientific and medical operations accurately.
Clinical program manager responsibilities
Here are examples of responsibilities from real clinical program manager resumes:
- Manage projects and ambulatory system initiatives, and collaborate with system leadership teams to ensure EMR alignment with all regulatory requirements.
- Serve as clinical oncology nurse leader to facilitate day-to-day clinical management and care coordination of patients seen regional cancer care programs.
- Supervise CRAs at co-monitoring visits ensuring quality.
- Advance familiarity in Medicaid require documentation and billing.
- Provide transportation and assistance with activities of daily living which focuse on rehabilitation.
- Provide direct clinical and vocational rehabilitation services to adults with mental illness, specializing in solution focuse therapy.
- Execute quality assurance reviews relate to Medicaid program deployment, policy viability and performance metrics at the local level.
- Develop interdepartmental agreements between services within the facility to reduce unnecessary consultations that result in increase wait times for patients.
- Develop, monitor and maintain patient individualize treatment plans base on principles of ABA and in collaboration with a multidisciplinary team.
- Monitor charts for compliance and maintenance of DCF, HIPAA and other regulatory entity standards.
- Redesign the reception area to improve functionality/professional appearance and increase HIPAA privacy.
- Coordinate services for children and families affect by abuse.Assist with medical exams and telemedicine exams.conduct forensic interviews and psychosocial evaluations.
Clinical program manager skills and personality traits
We calculated that 14% of Clinical Program Managers are proficient in Patients, Clinical Program, and Clinical Operations. They’re also known for soft skills such as Analytical skills, Detail oriented, and Technical skills.
We break down the percentage of Clinical Program Managers that have these skills listed on their resume here:
- Patients, 14%
Developed interdepartmental agreements between services within the facility to reduce unnecessary consultations that result in increased wait times for patients.
- Clinical Program, 12%
Lead development of new clinical programs using strategic planning skills* Cultivated working relationships with executive leadership, physicians and business partners.
- Clinical Operations, 9%
Participated in identifying, collecting, analyzing and presenting key Clinical Operations metrics.
- Patient Care, 7%
Developed preceptor programs for new hires for the Physical Medicine & Rehabilitative department and Nursing/Patient Care Services.
- Social Work, 7%
Facilitated two weekly interdisciplinary team meetings as well as monthly discipline-specific planning and training meetings with Social Workers and Chaplains.
- Program Development, 4%
Developed evidence based medical guidelines designed to meet business needs related to disease management and wellness program development.
"patients," "clinical program," and "clinical operations" are among the most common skills that clinical program managers use at work. You can find even more clinical program manager responsibilities below, including:
Analytical skills. To carry out their duties, the most important skill for a clinical program manager to have is analytical skills. Their role and responsibilities require that "medical and health services managers review and evaluate healthcare metrics for ways to improve efficiency and meet goals." Clinical program managers often use analytical skills in their day-to-day job, as shown by this real resume: "managed data collection and interpretation of clinical data. "
Detail oriented. Another soft skill that's essential for fulfilling clinical program manager duties is detail oriented. The role rewards competence in this skill because "medical and health services managers must pay attention to detail." According to a clinical program manager resume, here's how clinical program managers can utilize detail oriented in their job responsibilities: "secured capital funding for clinical programs* developed detailed job descriptions for clinical and administrative positions. "
Technical skills. Another skill that relates to the job responsibilities of clinical program managers is technical skills. This skill is critical to many everyday clinical program manager duties, as "medical and health services managers must stay up to date with advances in healthcare technology, such as the coding and electronic health record (ehr) systems their facility adopts." This example from a resume shows how this skill is used: "provided clinical supervision and technical assistance to subordinates. "
Leadership skills. A big part of what clinical program managers do relies on "leadership skills." You can see how essential it is to clinical program manager responsibilities because "medical and health services managers hire, train, and direct staff." Here's an example of how this skill is used from a resume that represents typical clinical program manager tasks: "conducted weekly leadership development to direct reports. "
Communication skills. Another common skill required for clinical program manager responsibilities is "communication skills." This skill comes up in the duties of clinical program managers all the time, as "medical and health services managers must convey information to their staff, other healthcare workers, and, sometimes, patients and insurance agents." An excerpt from a real clinical program manager resume shows how this skill is central to what a clinical program manager does: "function as clinical cde resource for our cro, trials, ceo, and business development/ communications departments. "
The three companies that hire the most clinical program managers are:
- Cordis52 clinical program managers jobs
- Mount Sinai Health System21 clinical program managers jobs
- Fraser Ltd7 clinical program managers jobs
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Clinical program manager vs. Health director
A Health Director is responsible for developing health programs for disease prevention and the promotion of good health practices. They must keep health records and ensure excellent health facility maintenance.
These skill sets are where the common ground ends though. The responsibilities of a clinical program manager are more likely to require skills like "clinical program," "clinical operations," "clinical trials," and "data analysis." On the other hand, a job as a health director requires skills like "oversight," "cpr," "public health," and "behavioral health." As you can see, what employees do in each career varies considerably.
Health directors tend to reach lower levels of education than clinical program managers. In fact, health directors are 9.2% less likely to graduate with a Master's Degree and 0.4% less likely to have a Doctoral Degree.Clinical program manager vs. Medical consultant
A medical consultant assists doctors and other medical staff in running a healthcare facility. They give advice on matters such as salaries, staffing, advertising, safety, patient confidentiality and insurance plan compliance. They are also responsible for gathering and analyzing data, coming up with conclusions, providing recommendations to the employer, helping the institution ensure they are compliant with insurance and safety standards, and offering advice that will help optimize the performance of the health facility.
In addition to the difference in salary, there are some other key differences worth noting. For example, clinical program manager responsibilities are more likely to require skills like "clinical program," "clinical operations," "social work," and "program development." Meanwhile, a medical consultant has duties that require skills in areas such as "surgery," "medical care," "medical services," and "telemedicine." These differences highlight just how different the day-to-day in each role looks.
On average, medical consultants earn a higher salary than clinical program managers. Some industries support higher salaries in each profession. Interestingly enough, medical consultants earn the most pay in the pharmaceutical industry with an average salary of $187,043. Whereas clinical program managers have higher pay in the pharmaceutical industry, with an average salary of $96,936.In general, medical consultants achieve lower levels of education than clinical program managers. They're 16.9% less likely to obtain a Master's Degree while being 0.4% more likely to earn a Doctoral Degree.Clinical program manager vs. Director of clinical operations
A director of clinical operations is responsible for monitoring the overall operations of a clinic facility, ensuring the efficiency of staff performance in providing the best quality care services for the patients. Directors of clinical operations enforce safety guidelines and security procedures during operations for everyone's strict compliance to prevent hazards and unforeseen circumstances within the premises. They also assist in clinical trials, as well as reviewing medical procedures, recommending strategic plans to improve medical approaches. A director of clinical operations handles the clinic budget, allocates adequate resources for every department's needs, and tracks medical inventory reports.
The required skills of the two careers differ considerably. For example, clinical program managers are more likely to have skills like "data analysis," "clinical support," "substance abuse," and "crisis intervention." But a director of clinical operations is more likely to have skills like "healthcare," "gcp," "project management," and "ich."
Directors of clinical operations earn the best pay in the pharmaceutical industry, where they command an average salary of $139,321. Clinical program managers earn the highest pay from the pharmaceutical industry, with an average salary of $96,936.When it comes to education, directors of clinical operations tend to earn lower degree levels compared to clinical program managers. In fact, they're 10.4% less likely to earn a Master's Degree, and 0.9% less likely to graduate with a Doctoral Degree.Clinical program manager vs. Clinical services director
A Clinical Services Director directs the operations, programs, and activities in a clinical area. They develop and implement methods to ensure the effective and efficient use of staff and facilities.
Types of clinical program manager
Updated January 8, 2025