Clinical program manager work from home jobs - 919 jobs
Clinical Case Manager Behavioral Health - Spanish Speaking - Work at Home
CVS Health 4.6
Remote job
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day Utilizes advanced clinical judgment and critical thinking skills to facilitate appropriate member physical health and behavioral healthcare through assessment and care planning, direct provider coordination/collaboration, and coordination of psychosocial wraparound services to promote effective utilization of available resources and optimal, cost-effective outcomes. Telephonic clinical case management with Medicare population.Uses Motivational Interviewing and engagement interventions to optimize member participation in case managementprograms. Completes a Comprehensive Assessment and Plan of care.Will document in clinical systems to support legacy Aetna and Coventry membership.Provides BH consultation and collaboration with Aetna partners.Active participation in clinical treatment rounds.Active participation in team activities focused on program development. Innovative thinking expected.The majority of time is spent at a desk on telephonic member outreaches and computer documentation.Assist members with locating community based behavioral health resources.Required Qualifications3+ years of direct clinical practice experience An active and unrestricted clinical behavioral health license in state of residence is required (ex: LPC, LCSW, LMFT, LPCC, LISW, LSW) Required to use a residential broadband service with internet speeds of at least 25 mbps/3mbps in order to ensure sufficient speed to adequately perform work duties. Some candidates may be eligible for partial reimbursement of the cost of residential broadband service Bilingual Spanish and English Preferred QualificationsCrisis intervention skills preferred Managed care/utilization review experience preferred Case management and discharge planning experience preferred Discharge planning experience Utilization review, prior authorization, concurrent review, appeals experience CCM preferred DSNP experience a plus Knowledge of Substance Abuse DisordersEducationMasters Degree in Social Work or Counseling required Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$54,095.00 - $116,760.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight managementprograms, confidential counseling and financial coaching.Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.For more information, visit ***************************************** We anticipate the application window for this opening will close on: 01/30/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
$39k-51k yearly est. 4d ago
Looking for a job?
Let Zippia find it for you.
Global insurance Clinical Care Manager - Bilingual Japanese RN - Remote
Unitedhealth Group 4.6
Remote job
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together
The Global insurance Clinical Care Manager - Bilingual Japanese RN will perform prospective, concurrent, and retrospective reviews and non-urgent travel requests for Global Expat members located outside the United States.
This is a 24/7 operation, and while your primary schedule will follow the hours listed above, occasional flexibility may be required to support members in Japan. You may need to adjust your schedule to accommodate their time zone, which could include early mornings, late nights, or weekends as business needs arise. These instances are rare and typically involve completing member outreach and any associated case review and documentation.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
This position supports the Eastern time zone (EST) which is 3:00pm-11:00 pm. If you reside in Central time zone (CST) hours would be 2:00pm-10:00pm for Mountain time zone (MST) hours would be 1:00pm-9:00pm, for Pacific time zone (PST) hours are 12:00pm-8:00pm. Monday- Friday with potential to work limited overnight and/or weekend hours based on client or member needs.
Primary Responsibilities:
A GI CCM must consider both US and international care standards and regulatory guidelines. They must be able to work in multiple platforms and comfortable communicating with members and providers to obtain information needed to perform the clinical review
Must also be willing to be cross trained to assist Clinical Health Managers in pre-admission and post-discharge member outreaches
The clinical team is also involved in fraud investigations, identifying multiple fraudulent clients and claims
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Registered Nurse with an active unrestricted United States license
Must be bilingual in Japanese and English, with strong verbal and written communication skills
3+ years of experience in medical-surgical inpatient acute care
Experience with working in collaboration with Medical Director to review care plans make recommendations. Ability to advocate on behalf of the member's needs while considering contractual limitations
Proven experience in Clinical Coverage Review, Medical Claim Review or Clinical Appeals
Proven communication skills at all levels
Proven ability to be flexible and display a positive attitude
Proven solid problem-solving, organizational and crisis management skills
Proven ability to function confidently and efficiently in fast paced work environment
Proven ability to foster team cohesion in an international virtual environment
Proven ability to provide empathetic and courteous service while working effectively with co-workers face-to-face or remotely in dynamic and emergent situations
Demonstrated cultural competence and awareness of the challenges of healthcare delivery in the global arena and the potential impact on the health and safety of expatriates, business travelers and UHC Global members
Proven advanced software skills with ability to work in multiple platforms with clinical case reviews
Proven advanced skills with Microsoft Office - Excel, Word
Ability to work in the Eastern time zone (EST) which is 3:00pm-11:00 pm. If you reside in Central time zone (CST) hours would be 2:00pm-10:00pm for Mountain time zone (MST) hours would be 1:00pm-9:00pm, for Pacific time zone (PST) hours are 12:00pm-8:00pm. Monday- Friday with potential to work limited overnight and/or weekend hours based on client or member needs
Preferred Qualifications:
Bachelor's degree
2+ years of experience in utilization management or case management in a managed care or hospital environment
Experience in international healthcare and/or air medical transport
Experience in discharge planning and/or chart review
International travel experience
Demonstrated familiarity with InterQual criteria guidelines
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
$72.8k-130k yearly 3d ago
Senior Clinical Program Manager
Histosonics 3.6
Remote job
HistoSonics is a medical device company, founded in 2009, that has developed a non-invasive, sonic beam therapy platform that uses histotripsy, which is capable of destroying targeted liver tumors. Our mission and passion are to advance the novel science of histotripsy and its powerful benefits, bringing meaningful and transformational change to physicians and their patients.
Location: Remote position, ideally candidates will live in a major metro area with an international airport.
Travel Expectation: Travel (by automobile or air, day trips and overnight stays) up to 25% of the time.
Position Summary:
The Senior ClinicalProgramManager (Sr. Clinical PM) develops, manages and executes global clinical studies in collaboration with the Clinical Affairs team in accordance with applicable regulatory requirements and company's strategic imperatives. The Clinical PM manages all activities of study design and development, vendor management, site management including qualification, training, activation and monitoring. The Sr. Clinical PM will ensure study performance and compliance.
Key Responsibilities:
* Responsible for the management of Clinical Trials from inception through Clinical Study Report (CSR) completion.
* Ensure clinical trial activities are completed on time, within budget and in a highly dynamic and complex environment in accordance with appropriate quality standards including ICH/GCP requirements.
* Create and implement study-specific clinical monitoring tools and documents.
* Lead the identification, evaluation, selection, and oversight of clinical trial sites.
* Author and implement operational plans to ensure efficient study enrollment and monitoring activities at clinical sites.
* Review/approve vendor and site invoices and track study budget to forecast, working closely with finance and clinical business operations.
* Responsible for implementation and oversight of Trial Master File for inspection readiness.
* Drive overall process and provide support to cross-functional teams in the development of study documents including study protocols, consent forms and budget templates.
* Serve as lead in the creation of project plans, logs, templates, newsletters, and other documents.
* Review and approve site specific documents (such as informed consent forms, site budgets, monitoring reports).
* Provide study updates and reports, inclusive of study risks and issues.
* Lead internal and external meetings, including Investigator Meetings, conferences, events and study management meetings.
* Responsible for ongoing study data reviews and data cleaning activities.
* Provide oversight of study activities such as site initiation, data quality, interim monitoring and close out activities.
* Support the development of study training to investigators, site staff and internal staff.
* Participate in the preparation and follow up of internal process audits, vendor, and study site quality audits as well as regulatory inspections.
* Other duties as assigned.
Qualifications and Skills:
* Bachelor's degree in relevant area of study.
* Minimum of 3-5 years clinical trial management experience; IDE trial experience REQUIRED.
* Minimum of 8 years experience in the medical device industry REQUIRED.
* Knowledge of, and experience with, the FDA and the EU regulatory environments.
* Excellent written and verbal communication skills.
HistoSonics will not offer sponsorship or take over sponsorship of an employment visa for this position at this time.
Benefits: We offer a comprehensive benefits package for full-time employees. This includes health, dental, and vision insurance, life, short-term and long-term disability insurance, 401(k), paid time off, and more.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#LI-Remote
$68k-107k yearly est. 60d ago
Program Manager, Clinical Insights
Wellsense Health Plan
Remote job
It's an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances.
Job Summary:
The ProgramManager, Clinical Insights is responsible for implementing and managingprograms designed to improve health outcomes and strengthen financial performance overall and at the product level. Program coordination will take place across multiple clinical stakeholder groups such as care management, utilization management, and quality teams.
The ProgramManager, Clinical Insights supports programs and clinical best practices with the objective of improving health outcomes, preventing hospital readmissions, improving member safety and reducing medical errors, and promoting health and wellness activities, where appropriate. The position may engage in functions of health information technology development that enhances or maintains activities associated with QI initiatives, accreditation, and monitoring, measuring or reporting clinical effectiveness and outcomes.
Our Investment in You:
· Full-time remote work
· Competitive salaries
· Excellent benefits
Key Functions/Responsibilities:
· Implement and manage member health promotion programs associated with NCQA Population Health Management standards, and general member health and wellness programs designed to improve health outcomes and reduce inappropriate utilization, including pilots and new program design interventions
· Lead performance improvement projects associated with annual Performance Improvement budget and corporate goals, assembling stakeholders to design, execute, and monitor projects
· Manage and drive execution on outbound campaigns and selective member outreach, partnering with Care Management teams and Quality
· Key point of contact to engage with marketing on overall clinical, member facing information
· Support centralization of active member outreach by various teams
· Support program monitoring through the use of analytic dashboards and KPIs
Supervision Exercised:
· None
Supervision Received:
· General supervision is received weekly.
Qualifications:
Education:
· Bachelor's degree or equivalent combination of education and relevant experience in a health plan setting required
Education Preferred/Desirable:
· Master's degree in business or health related/public health field preferred
Experience:
· 3+ years of healthcare/managed care experience
· 3+ years in programmanagement, healthcare operations, or other applicable work experience
· Managed care experience in NCQA accreditation, care management, population health, or quality programs
Certification or Conditions of Employment:
· Successful completion of pre-employment background check
Competencies, Skills, and Attributes:
· Exceptional written and oral communication skills.
· Excellent organizational skills and attention to detail
· Demonstrated ability to work independently and manage multiple complex projects simultaneously
· Proactive, motivated, and a collaborative team player
· Demonstrated ability to adapt quickly to changing priorities
· Strong critical thinking, analytical, and problem-solving skills
· Proficiency with MS tools including Word, Excel, PowerPoint, Visio and MS Project
· Demonstrated ability of managing competing priorities as well as stakeholders with differing objectives/perspectives.
Working Conditions and Physical Effort:
· Able to perform all work from a remote environment
· Occasional travel may be required
· Regular and reliable attendance is an essential function of the position
Compensation Range
$69,500 - $100,500
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensure as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, WellSense offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.
Note: This range is based on Boston-area data, and is subject to modification based on geographic location.
About WellSense
WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances. WellSense is committed to the diversity and inclusion of staff and their members.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. WellSense participates in the E-Verify program to electronically verify the employment eligibility of newly hired employees
$69.5k-100.5k yearly 7d ago
Clinical Program Manager RN - REMOTE - Days
Providence Health & Services 4.2
Remote job
Leads the alignment, standardization and ongoing improvement of ministry length of stay for designated patient populations. Serves as designated ministry liaison with providers and ministry Care Coordination teams, to move patients towards safe and effective discharge plans or transitions to the most appropriate next level of care.
Providence caregivers are not simply valued - they're invaluable. Join our team at St. Joseph Hospital Of Orange and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we Providence know that to inspire and retain the best people, we must empower them.
Required qualifications:
+ Associate's Degree in Nursing
+ Bachelor's Degree in Nursing. Or
+ Upon hire: California Registered Nurse License.
+ 3 years Experience in Utilization Management.
+ Experience working with InterQual and MCG guidelines.
Preferred qualifications:
+ Master's Degree in Nursing.
+ 5 years Experience as a utilization/case manager in an acute care setting.
+ Experience in a multi-hospital and/or integrated healthcare system.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Southern California, Providence provides care throughout Los Angeles County, Orange County, High Desert and beyond.
Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 410644
Company: Providence Jobs
Job Category: Clinical Administration
Job Function: Clinical Support
Job Schedule: Full time
Job Shift: Day
Career Track: Nursing
Department: 7540 SJO CASE MGMT
Address: CA Orange 1100 W Stewart Dr
Work Location: St Joseph Hospital-Orange
Workplace Type: Remote
Pay Range: $67.93 - $107.26
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
$68k-113k yearly est. Auto-Apply 1d ago
Clinical Program Manager - CMS Medical Review (RVC)
Broadway Ventures 4.2
Remote job
At Broadway Ventures, we transform challenges into opportunities with expert programmanagement, cutting-edge technology, and innovative consulting solutions. As an 8(a), HUBZone, and Service-Disabled Veteran-Owned Small Business (SDVOSB), we empower government and private sector clients by delivering tailored solutions that drive operational success, sustainability, and growth. Built on integrity, collaboration, and excellence, we're more than a service provider-we're your trusted partner in innovation.
Location: Remote (U.S.)
Schedule: Monday-Friday, 8:00 AM-4:30 PM ET
Employment Type: Full-Time
Position Overview
We are seeking an experienced ProgramManager to oversee daily operations for the CMS Review and Validation Contractor (RVC) Program. This role serves as the primary point of contact to the CMS RVC COR and is responsible for ensuring all contract, operational, and medical review requirements are executed in accordance with CMS guidelines.
The ideal candidate brings a strong clinical background (RN), extensive Medicare program knowledge, and proven leadership experience managing large, complex healthcare projects.
Key Responsibilities
Serve as the contractor's authorized representative on all daily operational matters.
Maintain ongoing communication with the CMS RVC COR regarding contract performance, staffing, and deliverables.
Oversee medical review activities and ensure compliance with CMS guidelines and FFS RAC Program requirements.
Lead cross-functional teams and manage staff required to support RVC operations.
Ensure accurate interpretation of Medicare coverage, documentation, and regulatory standards.
Monitor project progress, performance measures, and quality assurance outputs.
Prepare operational updates, reports, and data summaries for CMS and internal leadership.
Ensure effective workflows, staffing coverage, and adherence to deadlines and contract terms.
Provide clinical oversight and guidance across medical review tasks and methodologies.
Required Qualifications
5+ years of ProgramManagement experience overseeing large or complex healthcare projects.
Experience in medical review, healthcare auditing, or clinical review operations.
Extensive knowledge of the Medicare program, including CMS regulatory and operational requirements.
Working knowledge of the CMS FFS RAC Program.
Strong leadership abilities with experience managing multidisciplinary teams.
Education & Licensure
Master's degree in Business, Healthcare Administration, Nursing, Management, or a related healthcare field from an accredited institution.
Current, active U.S. Nursing License (RN); must be maintained throughout employment.
Preferred Skills
Excellent written and verbal communication skills.
Strong analytical, organizational, and problem-solving abilities.
Experience working with government contracts or federal healthcare programs.
Ability to manage multiple projects and deadlines in a fast-paced environment.
Why Join Us
Opportunity to lead mission-critical work that supports the integrity of the Medicare program.
Collaborative team environment with impactful clinical and operational responsibilities.
Competitive compensation and benefits package.
How to Apply
Submit your resume detailing your programmanagement experience, clinical background, and Medicare/CMS expertise.
What to Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with a recruiter to verify resume specifics and discuss salary requirements. Management will be conducting interviews with the most qualified candidates. We perform a background and drug test prior to the start of every new hires' employment. In addition, some positions may also require fingerprinting.
Broadway Ventures is an equal-opportunity employer and a VEVRAA Federal Contractor committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on military status, race, religion, color, national origin, gender, age, marital status, veteran status, disability, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
$62k-96k yearly est. Auto-Apply 48d ago
Clinical Program Manager, HSPRS
Equal Opportunity Employer: IRC
Remote job
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
The IRC's Home Study and Post-Release Services (HSPRS) for unaccompanied children in the U.S. is a national, multi-million-dollar project with ambitious delivery goals in a short time frame.
The goals of the Home-Study Post Release Services Program (HS/PRS) are to:
- Assess the safety and suitability of a sponsor before an unaccompanied child is released from custody into a sponsor's care (Home Study)
- Provide case management support via remote and / or conducting in-home visits to ensure the continued safety and stability of children in sponsor's homes and linking children to resources in the community (Post Release Services).
The HSPRS ClinicalProgramManager (CPM) provides a combination of capacity building, staff supervision, and supervision of complex cases to IRC's Home Study and Post-Release Services (HSPRS) programming, as well as provides support to other emergent issues related to Unaccompanied Children's protection in the U.S. This role provides clinical supervision to between four and eight Master Level intensive case managers who are providing case management services to Unaccompanied Children enrolled in HSPRS services throughout the United States. The CPM will help ensure that services and supports that are delivered to unaccompanied minors in HSPRS services are done in alignment with trauma-informed and developmentally appropriate best practices. The position will act as a point of escalation for complex or crisis cases and provide coaching and consultation to help ensure that they are resolved with the safest possible outcomes. The CPM is also expected to advance frameworks, guidance, training materials, manuals and other resources in alignment with federal, state, local and donor requirements and IRC global guidelines.
Major Responsibilities:
• Supervise 4-8 Masters-level case managers that provide direct services to highly vulnerable unaccompanied children.
• Help support onboarding and provide regular training and other professional development opportunities in critical competencies like child development considerations, trauma informed care principles, crisis management, etc.
• Provide staff consultation and coaching to increase the capacity of staff to deliver trauma-informed, developmentally appropriate, and culturally responsive services while supporting staff in the management of cases that require expert level clinical skills.
• Support HSPRS staff in liaising with complex systems (i.e., child welfare, law enforcement, mental health, etc.).
• Assist HSPRS staff as needed in appropriate internal and external mental health and crisis intervention resources and provide oversight of crisis intervention and advise on clinical needs and related referrals.
• Provide point of escalation for clinical questions to ensure that services are ethical and aligned with best practices.
• Ensure that the IRC's HSPRS efforts align with established professional treatment standards and practices.
• Support staff in staying resilient by reinforcing positive work practices and self-care strategies, including facilitating connections to Duty of Care resources as appropriate.
• Provide direct input and support to local supervisors on the recruitment, onboarding, training and performance management of HSPRS Intensive Case Managers.
• Liaise regularly with direct supervisors of field-based HSPRS staff on program progress.
• Other duties as assigned.
Job Requirements:
• Must have a Masters degree in social work, psychology, sociology or other relevant behavioral science in which clinical experience is a program requirement, plus at least two years of post-graduate direct services experience, Clinical licensure preferred.
• Must have HSPRS experience.
• At least five years of experience managing complex cases with vulnerable populations, ideally with children and adolescents, within the context of foster care, guardianship, or kinship care.
• At least two years of experience working with refugee, immigrant, migrant or other forcibly displaced communities.
• Demonstrated experience supervising staff, interns or volunteers. Clinical supervisors must have prior supervisory experience and should be licensed to provide clinical supervision, so long as supervising PRS conducted across state lines does not violate state licensing rules.
• Strong understanding of child development, trauma-informed care, responsive service delivery, and strength-based and client-centered services.
• Demonstrated experience in case management and helping vulnerable individuals and families navigate complex systems and connect to resources.
• Experienced with competently managing emergent, urgent and crisis situations with clients (i.e., child welfare, suicidal ideation, mental health concerns, etc.)
• Highly developed interpersonal skills including active listening, emotional de-escalation, patience, and compassion.
• Service-oriented leadership skills.
• Strong analytic problem-solving skills.
• Fluency in English, written and spoken. Fluency in Spanish a significant plus.
• Ability to work both independently and in a dynamic, cross-functional global team structure.
• Ability to manage and work through change in a proactive and positive manner.
• Must be cleared and approved by Office of Refugee Resettlement and background check including FBI fingerprints and Child Abuse and Neglect checks required upon hire (initiated by IRC after acceptance of the position).
Working Environment
• Remote Work. Up to 20% travel required.
Compensation: (Pay Range: $77,343 - $90,203.28) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
PROFESSIONAL STANDARDS
All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
Cookies: ***********************************************
Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.
#li-1
$77.3k-90.2k yearly Auto-Apply 28d ago
Clinical Study Lead
Actalent
Remote job
Job Title: Clinical Study LeadJob Description This role will be responsible for the regional operational execution, oversight, and management of one or more clinical trials from start-up through close out for Our Client's early-stage clinicalprograms. As a Regional Lead, you will work directly with cross-functional representatives including Medical Monitor, Clinical Science, Clinical Data Management, Regulatory, Biostatistics, Pharmacology, and Translational Science to ensure the successful completion of all clinical activities and project deliverables. You will apply your technical skills and play a key role in clinical trial planning and execution, helping to grow Our Client's pipeline.
Responsibilities
+ Support the Study Lead and Study Execution Team (SET) to ensure trials are initiated efficiently and completed on time, within budget, and in compliance with SOPs, FDA regulations, and ICH/GCP guidelines.
+ Collaborate with SET to develop, review, and facilitate RFPs, and contribute to bid defense meetings for selecting CROs and other clinical vendors.
+ Manage various clinical vendors to achieve project and corporate goals on time.
+ Actively manage and resolve site issues in collaboration with Our Client's functional lines and CRO partners.
+ Contribute to the development and review of key clinical documents such as protocols and informed consent forms.
+ Serve as a subject matter expert on various company/department initiatives and participate in SOP and process development.
+ Oversee and manage vendor contracts, forecast financials, reconcile invoices, and ensure accuracy of CRO/vendor work orders.
+ Participate in the implementation and oversight of clinical systems including CTMS, TMF, EDC, and IRT.
+ Conduct clinical data reviews, generate queries, and participate in study activities such as site selection and start-up.
+ Provide input and support in the development and review of key study documents and track study metrics.
+ Proactively identify potential study risks, recommend mitigation strategies, and facilitate discussions for implementation.
+ Train investigators, site staff, vendors, and team members on study protocols and trial conduct processes.
+ Ensure the Trial Master File is set up and maintained, and participate in Quality Assurance and regulatory audits.
+ Perform other duties as assigned.
Essential Skills
+ Bachelor's degree in life sciences or a related discipline with 6+ years of experience in clinical and drug development.
+ Advanced knowledge of domestic and global clinical study management and vendor management experience in oncology.
+ Experience with early phase oncology trial management, including precision medicine trials.
+ Self-motivated with a focus on continuous improvement and innovative thinking.
+ Results-oriented team player with strong collaboration and relationship-building skills.
+ Detail-oriented and creative thinker with a passion for process optimization.
+ Excellent organizational, analytical, and communication skills in a fast-paced environment.
+ Ability to analyze and prioritize problems and propose solutions.
+ Willingness to travel as required (up to 40%).
Additional Skills & Qualifications
+ Experience in site management and early phase oncology trial management preferred.
+ Advanced knowledge of FDA and ICH/GCP regulations and guidelines.
Work Environment
Must work West Coast hours. The position can be fully remote.
Job Type & Location
This is a Contract position based out of Remote, OR.
Pay and Benefits
The pay range for this position is $65.00 - $88.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jan 23, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
$65-88 hourly 6d ago
Statistical Programming Contractor
Crispr Therapeutics 4.6
Remote job
Since its inception over a decade ago, CRISPR Therapeutics has transformed from a research-stage company advancing programs in the field of gene editing, to a company with a diverse portfolio of product candidates across a broad range of disease areas including hemoglobinopathies, oncology, regenerative medicine, cardiovascular and rare diseases. The Nobel Prize-winning CRISPR science has revolutionized biomedical research and represents a powerful, clinically validated approach with the potential to create a new class of potentially transformative medicines. To accelerate and expand its efforts, CRISPR Therapeutics has established strategic partnerships with leading companies including Vertex Pharmaceuticals. CRISPR Therapeutics AG is headquartered in Zug, Switzerland, with its wholly-owned U.S. subsidiary, CRISPR Therapeutics, Inc., and R&D operations based in Boston, Massachusetts and San Francisco, California.
Position Summary
The Statistical Programming Contractor will provide technical support for statistical programming activities for assigned clinical studies, FDA submissions, and the development of initiatives.
Responsibilities
Design, develop, evaluate, validate and modify computer programs using SAS to analyze and evaluate clinical data.
Have thorough knowledge of CDISC theory and implementation guidelines, able to create and validate CDISC standard datasets
Program edit checks and produce quality tables, figures and listings in a timely fashion and high quality.
Work closely with Clinical Operations, Data Management and Biostatisticians on various clinical projects so that data analysis can be performed in a timely fashion.
Minimum Qualifications
Bachelor's Degree in Statistics, Mathematics, and/or Computer Science/IT background. Master's Degree preferred.
Minimum 3 years of statistical programming in a pharmaceutical/biotech or CRO setting (depending on level)
Strong knowledge in CDISC including SDTM, ADaM, metadata, controlled terminologies, and data flows, as well as in industry standards for electronic submission of data to FDA.
Strong hands-on SAS programing skills and working experience for clinical trial reporting for SDTM, ADaM, Table, figure, and Listing.
Excellent working knowledge of SAS/BASE, SAS/STAT, SAS/GRAPH and SAS Macro language.
Advanced knowledge of GCP/ICH standards, 21 CFR Part 11.
Preferred Qualifications
Strong ability to work within cross-functional teams.
Excellent interpersonal, organizational, and multi-tasking skills.
Competencies
Collaborative - Openness, One Team
Undaunted - Fearless, Can-do attitude
Results Orientation - Delivering progress toward our mission. Sense of urgency in solving problems.
Entrepreneurial Spirit - Proactive. Ownership mindset.
CRISPR Therapeutics believes in fostering a dynamic workplace that balances remote work flexibility with the benefits of in-person interactions. Our employees work at least three days on-site, creating a collaborative work environment, where we cultivate mentorship opportunities, increase cross-functional communication and offer opportunities for our employees to connect. Certain lab based and manufacturing positions are located fully on-site.
Base pay range of $70.00 - $80.00 per hour.
The hourly rate provided is the reasonable estimate for this contract position. The actual amount will be based on job-related and non-discriminatory factors such as experience, training, skills, and abilities.
CRISPR Therapeutics, Inc. is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law.
To view our Privacy Statement, please click the following link: ***********************************************
$70-80 hourly Auto-Apply 2d ago
Clinical Study Manager, FSP - IVD Experience Required
Invitrogen Holdings
Remote job
REMOTE:
We welcome applicants from all locations within the US.
Must be legally authorized to work in the United States without sponsorship.
Must be able to pass a comprehensive background check, which includes a drug screening.
Job Description
At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.
We have a functional service provider solution, which is a unique partnership that allows our customers to leverage the experience of our staff, while allowing you, the employee, to gain direct experience working onsite at a pharmaceutical/ biopharmaceutical company, all while maintaining full-time benefits.
Summarized Purpose:
Accountable for achieving the final clinical deliverable (usually clean data from evaluable patients as specified in the study protocol) within the time period specified in the contract with the customer. Interprets data on complex issues and makes good business decisions with support from line management. Works to ensure that all clinical deliverables meet the customer's time/quality/cost expectations. Maintains profitability by ensuring clinical activity is conducted within contract scope, through efficient management of the clinical team. Typically works independently on projects of moderate to high complexity, and may assume regional lead or Clinical Study Manager responsibilities.
Essential Functions
Manages all clinical operational and quality aspects of allocated studies, of moderate to high complexity, in compliance with ICH GCP. In accordance to project specific requirements, may assume Lead CTM responsibilities on regional level, Clinical Study Manager (CSM) responsibilities or take on additional responsibilities; e.g. process improvements, manage complex programs, have wider management or project coordination responsibilities.
Develops clinical tools (e.g. Monitoring Plan, Monitoring Guidelines) in conjunction with the Data Quality Plan. Contributes to the development of the Master Action Plan (MAP) for providing clinical related documents. Ensures timely set up, organization, content and quality of the relevant sections of the Trial Master File (local and central). May participate in the design and development of CRFs, CRF guidelines, patient informed consent templates and other protocol specific documents as required.
Collaborates with the project manager to prepare, organize, and present at client meetings, including bid defense and hand-off meetings.
Collaborates with the clinical team and other departments as needed to meet deliverables of the project. Regularly communicates with the team and leads team meetings to ensure that timelines, resources, interactions, and quality are maintained. Responsible for the implementation and training of standardized clinical monitoring processes within the study and according to corporate standard policies. Responsible for the timely archiving of documents and study materials for the department.
Ensures achievement of the final clinical deliverable within the contractual time period specified by preparing and monitoring clinical activity timelines and metrics, providing status updates to the project manager, regularly reviewing projects using tracking and management tools, implementing recovery actions, reviewing monitoring visit reports, and managing CRF collection and query resolution. Continuously monitors clinical trials to assess performance and ensure contractual obligations are met. May routinely conduct Accompanied Field Visits (AFVs) and be accountable for project financials.
Communicates with study sites regarding issues such as protocol, patient participation, case report form completion and other study-related issues.
May coordinate all start-up activities, and ensures that essential document quality meets the expectation of Regulatory Compliance Review. Ensures timely regulatory submissions (if appropriate) are addressed. Reviews and follows up on all questions raised by ethics committees. Responsibilities may vary based on project timelines.
Provides input into preparation of forecast estimates for clinical activities. Responsible for clinical resource management, assignment, delegation of clinical responsibilities and identification of additional resource requirements.
In North America, where assigned to GPHS (Government & Public Health Studies) projects, may have limited line management responsibilities.
Job Complexity: Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
Job Knowledge: Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Some barriers to entry exist at this level (e.g., dept. / peer review). Level at which career may plateau.
Supervision Received
Determines methods and procedures on new assignments and may coordinate activities of other personnel (i.e., Team Lead). Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.
Business Relationships: Frequent contacts with internal personnel and outside customer representatives at various management levels concerning operations or scheduling of specific phases of projects or contracts. Creates formal networks with key contacts outside own area of expertise.
Qualifications:
Education and Experience:
Bachelor's degree or equivalent and relevant formal academic / vocational qualification.
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 8+ years).
In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
Knowledge, Skills and Abilities:
Strong leadership skills, effective at mentoring and training, and capable of motivating and integrating teams
Strong In Vitro Diagnostic Devices Regulations (IVDR), and ISO20916
Strong planning and organizational skills to enable effective prioritization of workload and workload of team members
Strong interpersonal and problem solving skills to enable working in a multicultural matrix organization
Solid understanding of change management principles
Comprehensive understanding of the practices, processes, and requirements of clinical monitoring
Strong judgment, decision making, escalation, and risk management skills
Effective oral and written communication skills, including English language proficiency
Capable of evaluating own and team members workload against project budget and adjust resources accordingly
Strong financial acumen and knowledge of budgeting, forecasting and fiscal management
Strong attention to detail
In-depth understanding of relevant regulations e.g. ICH/GCP, FDA guidelines, etc.
Strong computer skills to effectively use automated systems and computerized applications such as Outlook, Excel, Word, etc.
Capable of independently managingclinical only studies
Management Role:
No management responsibility
Working Conditions and Environment:
· Work is performed in an office environment with exposure to electrical office equipment.
· Occasional drives to site locations with occasional travel both domestic and international.
Physical Requirements:
· Frequently stationary for 6-8 hours per day.
· Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
· Frequent mobility required.
· Occasional crouching, stooping, bending and twisting of upper body and neck.
· Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.
· Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
· Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.
· Frequently interacts with others to obtain or relate information to diverse groups.
· Works independently with little guidance or reliance on oral or written instructions and plans work schedules to meet goals. Requires multiple periods of intense concentration.
· Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence. Ability to perform under stress. Ability to multi-task.
· Regular and consistent attendance.
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
$61k-99k yearly est. Auto-Apply 4d ago
Clinical Study Manager-Remote(Job Id- 3908-1)
Artech Information System 4.8
Remote job
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
• The Study Specialist will augment activities performed by existing study team members whether from client or client's preferred CROs by providing support to CRA activities to ensure adherence to study timelines and deliverables.
• This position will provide site level problem solving expertise for complex rare disease clinical studies in early and late phase development.
• Position will support all site management activities, which may include operational activities related to site evaluation, initiation, monitoring and close out for assigned clinical study sites to ensure compliance with ICH/Good Clinical Practices (GCP), client SOPs, protocol and patient safety.
Organizational Relationships:
• Oversight by client Clinical Operations Study Team Lead
• Role will lease with client Compliance Oversight Lead for monitoring related activities if they occur
• Interfaces with cross-functional study team members in a matrix environment (e.g., CRO Project Lead)
Primary Duties:
• Removing site obstacles to site start-up, maintenance and close-out while maintaining awareness of site dynamics with ability to motivate and educate site staff
• Exhibits ability to independently and proactively identify and interpret problems, recommend creative solutions, drive resolution, and influence appropriate changes
• Liaise with site, sponsor and CRO to provide site issue identification and resolution bringing sites to initiation, readiness to enroll and recruitment for assigned clinical research sites
• Point of escalation for clinically identified site related issues
• Problem solves identified issues (monitoring and/or regulatory) with appropriate escalation to Project Manager and/or designee
• Supports the management of multiple academic sites (e.g., clinical research naive requiring in depth coordination and support)
• Assures protection of the rights, safety, and wellbeing of subjects, study integrity and data quality
• Supports inspection readiness including for example the facilitation of the collection and maintenance of regulatory and site documentation for the Trial Master File and site file
• Supports local IRB workflow, submission through approval and reporting of safety information and may prepare answers, as required, to the IRB in conjunction with study team/Client
• Completes assigned training as necessary, including general training requirements, SOPs, system and process related training, and protocol specific training.
• Complies with all departmental objectives and metrics related to study execution
• Attend/lead/facilitate meetings as requested (i.e. investigator, project) to gain and/or share project/site knowledge
Secondary Duties
• As needed, performs site development and training (supporting and coaching site personnel), site monitoring, and site close-out activities for assigned clinical research sites with designated project SOPs, Client expectations, study specific protocol and GCPs
• As needed, supports activities such as but not limited to source data verification, case report form review, AE/SAE review and reconciliation, IP accountability, questionnaire reconciliation, equipment maintenance, supplies tracking and query resolution
• Complies with the Clinical Monitoring Plan (CMP) and becomes knowledgeable of the protocol to guide assigned sites in the proper conduct of the study
• Potential to complete monitoring reports in compliance with requirements in the Clinical Monitoring Plan
Training and Education Preferred:
• Bachelor's Degree in Life Science, RN preferred
• Minimum 5 years of study management experience with preferred focus in Rare Diseases (for example Sickle Cell Disease and/or other genetic hematological diseases) and experience in on-site monitoring
• Expertise in study start up and site management (experience in complex hospital-based Phase 3 clinical trials highly desirable)
• Demonstrated ability to problem solve and to prioritize site related activities
• Demonstrates solid understanding of drug development and clinical practices
• Understands and is able to comprehend study protocols
• Has knowledge of FDA regulations
• Possesses working knowledge of GCPs and other regulations governing clinical research
• Demonstrates technical expertise in computer skills
• Demonstrates diligent and self-motivated approach to working in an independent environment
• Demonstrates effective oral and written communication skills
• Travel anticipated at 25% but could up to 50% at times.
Qualifications
BS/MS
Additional Information
For more information, please contact
Akriti Gupta
**************
Morristown, NJ 07960
$66k-97k yearly est. 1d ago
Program Manager
Dropbox 4.8
Remote job
Role Description
We are seeking a highly driven Engineering Operations programmanager to optimize how our software engineering teams plan, build, and deliver products. You will design and manage processes that strengthen execution, streamline workflows, and improve cross-functional alignment across engineering, product, and business teams. In this role, you will own operational programs such as planning and roadmap cycles, automate dashboards for team productivity metrics, and manage the Dash QA team and look for opportunities to drive automation. You will analyze and improve engineering systems and tooling, such as Jira and Confluence, ensuring teams have the clarity, data, and structure needed to ship high-quality software efficiently. You will collaborate closely with engineering leadership to identify bottlenecks, define metrics, and drive continuous improvement. We're looking for someone who is proactive, systems-minded, and excited to elevate engineering effectiveness at scale.
Responsibilities
Drive day-to-day operational rhythm for engineering teams, including planning cycles, sprint cadences, and quarterly business reviews
Own and improve key operational processes (roadmapping, estimation, dependency tracking, release management)
Develop, maintain, and automate dashboards for team health, productivity, and delivery metrics (e.g., velocity, SLAs, incident response)
Organize and lead cross-functional meetings to review project status, identify roadblocks, and surface key decisions
Manage QA team allocation, optimization, and automation
Drive consistent Jira usage and standards across all Dash engineering teams
Manage select strategic programs from start to end, including documenting the program vision, creating clear work-back plans, aligning cross-functional stakeholders, and reporting on results
Requirements
Bachelor's degree in a related field or equivalent practical experience
5+ years of project management and operations experience, preferably in a tech environment
Proficiency in project management tools and software (e.g., JIRA, Airtable, Asana, etc.)
Experience working with Product and Technology teams to improve their operations and a track record of measurable impact helping them execute faster and with higher quality based on your work
Excellent communication and interpersonal skills; comfortable collaborating with diverse cross-functional teams
Deep understanding of software development lifecycle
Problem-solving mindset with the ability to adapt to changing priorities and unexpected challenges
Strong organizational skills and attention to detail, with ability to own and independently manage multiple projects simultaneously
Bias for action, proactively taking on complex problems and programs while aiding teams to operate faster and reduce workload
Preferred Qualifications
Previous experience in consulting, business operations, project management strongly preferred
Previous experience in a SaaS environment
Previous experience as a ProgramManager, Operations Manager, or a Technical ProgramManager
Compensation
US Zone 1
This role is not available in Zone 1
US Zone 2$117,000-$158,400 USDUS Zone 3$104,000-$140,800 USD
$117k-158.4k yearly Auto-Apply 6d ago
Medical Practice Manager (Remote)
Tembo Health
Remote job
ABOUT THE COMPANY
Tembo Health is a virtual medical practice that helps patients in nursing homes receive care in hard to access specialties like psychiatry and cardiology. Our mission is to improve healthcare outcomes. The status quo is unacceptable, as our seniors have difficulty receiving specialty care leading to worse healthcare outcomes including re-hospitalizations. By partnering with nursing homes, Tembo Health drives quality improvement with our network of world-class clinicians. Our technology allows our clinicians to provide both complex and quality care with a seamless user experience integrating medical data from various sources.
Our leadership team has deep expertise in clinical medicine, clinical transformation, operations, and technology with experience at top institutions including BCG, GE, Harvard Hospitals, Mount Sinai, Northwell Health, and Oscar. We're backed by prominent investors including Bloomberg Beta, B Capital Group, and Resolute Ventures. We've proven product market fit over the past two years, have customer traction in NY, TX, and MI, and are scaling upon our success.
In other words, it's a great time to get in on the ground floor!
ABOUT THE ROLE
We're looking for a Practice Manager to assist us with our growing clinical team.
Responsibilities.
Manage day-to-day clinical operations. You'll be asked to coordinate and execute all non-clinical aspects of patient care, starting with patient registration through appointment note sharing through claim followup/
Implement and refine billing and credentialing You'll contract with the major payor and enroll new providers. You'll submit claims, research superior billing methods, and more.
Develop tools that improve the work of all team members. You'll leverage Athena, Google Suite and other tools to directly build tools that will help the team with things like tracking project progress. You'll also lend your insight to the Engineering team to build tools for clinicians and others within our EMR.
Sample Work Plan
With in the first week, you'll own and manage day-to-day clinical operations with activities like
patient registration
preauthorizations
claim submission
claim followup
Within the first month, you'll have used your experience to get us working more efficiently than most offices with activities like
cleaning up our billing processes
instituting a plan for credentialing
Within first three months, you'll use your management skills make sure our operations can serve our quickly scaling company through activities like
owning contracting and onboarding processes for providers
owning onboarding processes for facilities
Within 6 months, you'll use you problem solving skills and innovation develop best in class procedures across the company
implement high levels of automation within the EMR
serve as subject matter expert with Engineering team to build tools for the clinical and account management teams
ABOUT YOU
Qualifications.
You'll be successful in this role if
You know the Athena EMR
You strive to make things efficient
You love the challenge of figuring out something new
You're not afraid to pick up the phone
You keep great notes
You've worked in or managed a medical practice or similar
Suggested Requirements.
The following experiences are suggested but not required:
You've worked on large or growing teams
Experience with national provider contracts
$99k-166k yearly est. 8d ago
FLIGHT DECK Program Manager
GE Aerospace 4.8
Remote job
SummaryThe FLIGHT DECK ProgramManager owns and advances the FLIGHT DECK (GE Aerospace's proprietary Lean operating model) strategy across the Technology & Operations (T&O) team. This role is responsible for scaling and evolving an established Lean system by introducing fresh perspectives, modern coaching approaches, and digital enablement. The role operates with enterprise-wide scope, partnering with senior leaders, Lean practitioners, and the central FLIGHT DECK team to drive adoption, execution excellence, and measurable business outcomes.Job Description
Roles and Responsibilities:
Own and continuously evolve the Lean strategy roadmap for the Technology & Operations (T&O) team, aligned with enterprise priorities and business outcomes.
Scale and modernize the existing Lean system by introducing new tools, coaching methodologies, and ways of working.
Lead enterprise adoption of digital Lean and execution tools (e.g., Miro, Smartsheet, Airtable etc.), influencing digital strategy roadmaps, standards, and integrations.
Establish and run a consistent operating cadence across the Lean network, including reviews, governance, and performance dashboards.
Act as the primary T&O liaison to the central FLIGHT DECK team, ensuring alignment on methodology, standards, and reporting.
Coach Lean leaders and practitioners to strengthen capability in Lean principles, problem-solving, and digital capabilities.
Partner with senior stakeholders across Technology and Operations to prioritize initiatives and drive accountability.
Translate strategy into execution using data-driven insights and compelling storytelling.
Track and communicate impact through meaningful metrics to ensure sustained results.
Stay current, recommend, and enable digital transformation, automation, and AI-enabled improvement opportunities
Required Minimum Qualifications:
Bachelor's Degree accredited college or university AND a minimum of 3 years of experience in Lean, Continuous Improvement, Operational Excellence, digital, or transformation roles.
OR
a high school diploma / GED with a minimum of 7 years of experience in Lean, Continuous Improvement, Operational Excellence, digital, or transformation roles.
Must be willing to travel up to 20%.
Desired Characteristics & Experience:
Master's degree in Business Administration, Engineering, or Computer Science from an accredited university or college.
Demonstrated ability to own and execute enterprise strategy in complex, matrixed organizations.
Experience scaling and evolving established systems.
Strong leadership presence with the ability to build credibility through outcomes.
Experience driving adoption of digital tools and modern ways of working.
Curiosity and working knowledge of digital transformation and AI applications.
Strong stakeholder management and executive communication skills.
Excellent facilitation, coaching, and systems-thinking capabilities.
Comfort operating at the intersection of strategy, execution, and transformation.
This position will come down on Tuesday, January 20th.
Pay and Benefits:
The salary range for this position is $ 102,000.00 - 136,000.00. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive plan.
GE provides a comprehensive benefits package that provides access to plans which support the overall wellbeing of our employees and their dependents. These benefits include, but are not limited to, health care coverage (medical, dental, vision, pharmacy), a retirement plan that includes Company Retirement Savings and a 401K with Company matching, Life Insurance options, Disability coverage, paid time-off, EAP, and more.
GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
Additional Information
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
#LI-Remote - This is a remote position
$102k-136k yearly Auto-Apply 7d ago
Program Manager, Startup Ecosystem
Advanced Systems Group 4.2
Remote job
Description About Us: Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners. From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients' success through tailored solutions. One of North America's largest Media and Entertainment Technology and Operations suppliers, we provide engineering services, physical and cloud integration, training, support, and managed services. Our Managed Services deliver customized operations and services for all phases of media production, including creative and engineering. Founded in 1997, and providing nationwide services, ASG has teams based in North America, South America, and Europe.We are looking for: Advanced Systems Group LLC. is seeking an experienced ProgramManager to join our high-performing team! A ProgramManager for the Startup Ecosystem is passionate about empowering the startup community through strategic programs and collaborative initiatives. They bring startup ecosystem events to life! In this role, they are responsible for planning and logistics for regional startup events & programs - specifically our Accelerator program(s). They will leverage a strong understanding of programmanagement, event planning, operations, logistics, and agency management to support Accelerator experiences to connect and engage with founders, developers, investors, and program partners within the startup ecosystem. This role is remote in Pacific Standard Time. Responsibilities:
Event and programmanagement for 1-2 cohorts per year and other non-Accelerator startup ecosystem standalone events
Responsible for ensuring all operations, logistics, and communications are effectively handled
Maintenance of event support tools and tracking
Coordinating content with speakers and mentors
Support of pre and post program / event logistics and execution
Act as liaison and quality control lead for the program
Work closely with senior management to ensure all business policies and procedures are properly implemented
Manage changing priorities and implements plans to meet meet program needs
Support with post program / event reporting (qualitative & quantitative)
Required Qualifications & Experience:
4+ years experience in customer success, program operations, and/or support
Strong event management, budget management, project management, and/or community management skills
Ability to independently and collaboratively manage regional events and community programs
Proven track record in independent problem solving
A team player with the ability to exercise good judgment in a rapidly changing and oftentimes ambiguous environment
Understanding of how to build scalable processes, automate your tasks, and author guides and documentation for others
Preferred Qualifications & Experience:
Experience working at a startup or working closely with the startup and venture community
Experience with Google Workspace tools
Proven aptitude and hunger for learning, an ability to develop and implement creative ideas, and the discipline to manage different projects to tight deadlines simultaneously
An ability to quickly get up-to-speed on complex technology, product, market, and economic environments
Compensation & Benefits: This full-time role offers a salary of $108,000 - $132,500 USD depending on experience. At Advanced Systems Group, we prioritize an inclusive work environment and offer a variety of benefits to support our diverse team, including:
Comprehensive medical coverage with 3 different plans to fit your needs, and 100% of the employee medical premium covered by ASG.
Discounts on health and wellness programs, plus savings on travel and more.
Voluntary benefits including disability, accident, critical illness insurance, and pet insurance.
Employee Assistance Program offering counseling, financial coaching, and more.
Paid time off to relax and recharge.
Additional benefits to help you plan for the future, like life insurance and 401k.
Interested applicants, including those from Washington state, may contact [email protected] to request a full disclosure of the benefits offerings.
Advanced Systems Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$108k-132.5k yearly Auto-Apply 60d+ ago
Manager, Clinical Operations - Full Service CRA Line Manager (Home-Based in Western US )
Syneos Health Clinical Lab
Remote job
Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.
Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.
Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.
Discover what our 29,000 employees, across 110 countries already know:
WORK HERE MATTERS EVERYWHERE
Why Syneos Health
We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong.
Job Responsibilities
Core Responsibilities
Line management of Clinical Operations staff, responsibilities including interviewing and selection, termination, professional development, performance appraisals, and employee counselling May be involved in assignment of project work and will review workloads for all direct reports. Manages staff by establishing goals that will increase knowledge and skill levels, and by delegating tasks commensurate with skill level.
Review workload for all staff in reporting chain, participate in managing the resource availability for the assigned staff, providing support that projects are suitably resourced and staffing needs are identified in a timely fashion.
Provide expert operational oversight and guidance to support prioritization of activities, review and monitor the work performed, metric compliance, and development of contingency plans, among others.
Assist in recruiting new staff, including participation in interview process and new hire on boarding. Proactively work to ensure staff retention and turnover rates remain within expected levels.
Ensure quality and adherence to Standard Operating Procedures/Work Instructions (SOP/WIs) and compliance with federal and local guidelines and ICH GCP. Ensure all staff follow required training and complete required documentation. Provide regular updates to management accordingly.
Work closely within appropriate business unit/region to ensure staff performance on studies and correct deficiencies as identified by staff, customers, and auditors. Able to contribute to BU level process improvements. May provide business development support.
May conduct several types of sign off and assessment visits to ensure Clinical Operations on-site performance. Develop and oversee training plans to address performance deficiencies. Ensure staff adhere to training guidelines, training records maintenance, and individual and corporate training needs are identified and addressed.
Organize and chair clinical staff meetings at regular intervals. Manage issues and provide follow up for action items requiring resolution.
Facilitate and support project and team/country reviews with Clinical Operations staff, focusing on budget, schedule, and risk analysis. Use department systems, reports, and dashboards to identify performance issues, process gaps and monitor overall performance progress in line with departmental goals and metric targets. Oversee all quality control efforts of assigned teams.
Qualifications
Bachelor's degree in life sciences, nursing degree, or equivalent related experience, plus extensive clinical research experience in a contract research organization, pharmaceutical or Biotechnology Company, including some time in a leadership capacity or equivalent combination of education, training and experience is required.
Extensive knowledge of GCP/ICH guidelines and other applicable regulatory requirements
Excellent communication, presentation, interpersonal, and change management skills, both written and spoken, with an ability to inform, influence, convince, and persuade.
Strong time management, technical and organizational skills. Ability to work independently and within a team environment.
Knowledge of basic financial concepts as related to forecasting and budgeting. Understands project budgets.
Must demonstrate good computer skills and be able to embrace modern technologies.
Ability to travel as necessary (up to 25%)
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements.
Salary Range:
The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role.
Get to know Syneos Health
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.
No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
***************************
Additional Information
Tasks, duties, and responsibilities as listed in this are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
$60k-90k yearly est. Auto-Apply 12d ago
Secret Garden Assistant Program Director
Barrier Free Living 4.0
Remote job
Job Description
Social Worker Assistant Program Director Status: Exempt Hours Per Week: 35 Salary: $65,000 Supervisor: Reports to Program Director
Retirement Plan, Paid vacation, Sick days, Personal days, Paid National Holidays, and more.
Schedule: Monday through Friday, 9AM to 5PM, after hours on call as needed
Equipment Operated: Computer/Laptop, Printer, Scanner, Phone, Adaptive Devices, etc.
Work Environment: This position will spend time at the program site and have an
independent (private) office.
Travel: A minimum three days on-site per week and as needed. Remote work is arranged on
the rest of the working days including meetings. (Subject to change.)
About Barrier Free Living (BFL)
Barrier Free Living (BFL) is dedicated to helping New Yorkers with disabilities live independently
in the community. Through its various programs, BFL provides a broad range of residential and
nonresidential services to disabled survivors of domestic violence, transitional shelter to the
disabled homeless, and outreach to physically disabled individuals with mental health and/or
chemical addiction issues. Services include case management; housing placements;
independent living skills training; occupational therapy; short and long-term individual
counseling; advocacy within the medical, mental health, child welfare, law enforcement, and
criminal justice systems; and referrals to outside services.
About Secret Garden
One of Barrier Free Living's longest-standing programs is the community-based domestic
violence program, otherwise known as Secret Garden, which provides case management, safety
planning, occupational therapy, short and long-term individual trauma-informed counseling,
advocacy within the medical, mental health, child welfare, law enforcement, and criminal justice
systems, and referrals to outside services. These services are provided at Secret Garden's main
office, as well as Family Justice Centers located in the five boroughs
Role Summary
Manages and mentors program staff, including hiring, training, and performance evaluations, to
ensure a positive and productive work environment. A detail-oriented leader who supports a
program director by overseeing daily operations, managing staff, and implementing strategic
initiatives. Responsible for program coordination, budget management, and ensuring operational
efficiency and compliance with organizational goals.
Responsibilities
● Provide supervision to program staff, including support with monthly statistical reports,
grant-related reporting, and overall performance management
● Supervise graduate-level social work interns, including completing required SIFI
responsibilities
● Maintain a small caseload of survivors of domestic violence living with disabilities, offering
individual counseling and facilitating support groups
● Prepare, review, and submit monthly and quarterly program reports and statistical
summaries to the Program Director
● Oversee day-to-day program operations, including managing staff schedules, timesheets,
and internal communication
● Provide oversight of the program's financial empowerment services, including service
delivery and required reporting
● Coordinate program activities, workshops, and special events for participants and the
broader community
● Develop and maintain collaborative relationships with community partners and
organizations involved in special projects
● Assist with program development efforts, including contributing to grant proposals and
requests for proposals (RFPs)
● Develop and deliver trainings, and represent the program at outreach, education, and
community engagement events
● Provide information, support, and resource navigation to survivors of domestic violence
with physical, psychiatric, cognitive, sensory, and/or developmental disabilities who
contact the hotline
● Conduct telephone screenings and respond to inquiries received through the domestic
violence hotline and online chat
● Participate actively in staff meetings, case conferences, partner meetings, and
professional trainings
● Support general office operations including managing petty cash, processing
transportation reimbursements, and maintaining administrative systems
● Provide front desk coverage and hotline coverage as needed, including forwarding and
unforwarding hotline calls
● Participate in program committees, internal trainings, and offer support to colleagues as
needed to ensure smooth program functioning
Qualifications
● LMSW required minimum
● A minimum of three years' experience
● Social services experience with survivors of domestic violence and persons living with
disabilities preferred
● SIFI (Seminar in Field Instruction) certification or eligibility to participate in SIFI required
● Strong knowledge in navigating organizations, systems and community based resources
in New York City
● Ability to work in team, collaborative, multidisciplinary and crisis management
environments
● Awareness of anti-bias and trauma-informed care preferred
● Computer skills required
● Strong abilities to advocate on behalf of survivors
● Effective written communication and interpersonal skills
Equal Opportunity Employer
BFL provides equal employment opportunity to all applicants, with employment based upon
personal capabilities and qualifications without discrimination because of race, color, national
origin, religion, age, disability, pregnancy, or citizenship status, marital status, creed, genetic
disposition or carrier status, sexual orientation, gender identity or expression, or any other
protected characteristic as established by law. Applicants who need a reasonable
accommodation to perform the essential job duties are encouraged to submit requests to HR for
consideration.
---------------------------------------------------------------
This position is responsible for assisting with the management of the pharmacy benefit and developing and delivering clinical and educational interventions designed to improve pharmaceutical use. Responsibilities include formulary management; assisting with management of specific patients in the multidisciplinary case management/medication therapy managementprogram, P&T, developing and conducting educational initiatives to improve prescribing patterns; develop and conduct quality improvement programs related to the pharmacy program; evaluating medication authorization requests and providing oversight to the medication PA process; and other pharmacy program activities as assigned.
NOTE: This is a temporary position expected to last 9 months.
Estimated Hiring Range:
$151,965.00 - $185,735.00
Bonus Target:
Bonus - SIP Target, 5% Annual
Current CareOregon Employees: Please use the internal Workday site to submit an application for this job.
---------------------------------------------------------------
Essential Responsibilities
Prepare drug utilization reports and analyses for the Pharmacy & Therapeutics Committee.
Use an evidence-based process to perform new drug reviews, and to develop formulary recommendations and drug use criteria for the Pharmacy & Therapeutics Committee.
Critically evaluate drug therapy regimens for patients enrolled in the case managementprogram and assist with developing treatment plans.
Provide medication therapy management services.
Develop and conduct retrospective drug use reviews.
Review medication prior authorization requests and appeals.
Develop and implement clinical educational programs to improve drug utilization and quality.
Review and refine policies and procedures regarding Pharmacy Department functions including medication therapy management, DUR programs, medication prior authorization, and others.
Develop and conduct quality improvement programs related to the pharmacy program.
Monitor functions provided by the plans' Pharmacy Benefit Manager including pharmacy benefit coding, customer service guidelines, prior authorization activities, and other delegated services.
Develop and critically evaluate pharmacy claim data analysis/reports in support of specific projects or program objectives.
Assess, review, and respond to federal and state regulatory requirements/audits of the pharmacy benefit.
Consult with clinicians and pharmacists to resolve pharmacy benefit issues.
Review and refine pharmaceutical reimbursement and purchasing procedures.
Develop materials to communicate pharmacy benefit or other information to members, clinicians, and pharmacists.
Experience and/or Education
Required
Graduate of an accredited pharmacy program
Current, unrestricted license as a pharmacist in Oregon
Advanced pharmacy training (PharmD, residency, fellowship, or master's degree in related discipline)
Practical experience as a clinical pharmacist in formulary management or ambulatory care or other clinical setting
Preferred
Previous experience in managed care
Experience with reviewing Prior Authorization requests against plan criteria and making approval or decline decisions
Knowledge, Skills and Abilities Required
Knowledge
Must have comprehensive, clinical pharmaceutical knowledge base
Knowledge of the principles of managed care, pharmacy benefit management, pharmaceutical reimbursement, and pharmaceutical utilization
Skills and Abilities
Ability to critically evaluate clinical pharmaceutical and medical literature and apply principles of evidence-based medicine
Ability to design and review pharmacy claims analysis/reports according to specific project requirements
Must be highly motivated and have the ability to work independently
Excellent organizational, project management, and time-management skills
Excellent written and verbal communication skills
Excellent customer service skills
Ability to manage multiple tasks
Ability to negotiate, problem-solve, and consensus-build
Basic word processing, spreadsheet, and database skills
Ability to work effectively with diverse individuals and groups
Ability to learn, focus, understand, and evaluate information and determine appropriate actions
Ability to accept direction and feedback, as well as tolerate and manage stress
Ability to see, read, hear, speak clearly, and perform repetitive finger and wrist movement for at least 6 hours/day
Ability to lift and carry for at least 1-3 hours/day
Working Conditions
Work Environment(s): ☒ Indoor/Office ☐ Community ☐ Facilities/Security ☐ Outdoor Exposure
Member/Patient Facing: ☒ No ☐ Telephonic ☐ In Person
Hazards: May include, but not limited to, physical and ergonomic hazards.
Equipment: General office equipment
Travel: May include occasional required or optional travel outside of the workplace; the employee's personal vehicle, local transit or other means of transportation may be used.
Work Location: Work from home
We offer a strong Total Rewards Program. This includes competitive pay, bonus opportunity, and a comprehensive benefits package. Eligibility for bonuses and benefits is dependent on factors such as the position type and the number of scheduled weekly hours. Benefits-eligible employees qualify for benefits beginning on the first of the month on or after their start date. CareOregon offers medical, dental, vision, life, AD&D, and disability insurance, as well as health savings account, flexible spending account(s), lifestyle spending account, employee assistance program, wellness program, discounts, and multiple supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings, etc.). We also offer a strong retirement plan with employer contributions. Benefits-eligible employees accrue PTO and Paid State Sick Time based on hours worked/scheduled hours and the primary work state. Employees may also receive paid holidays, volunteer time, jury duty, bereavement leave, and more, depending on eligibility. Non-benefits eligible employees can enjoy 401(k) contributions, Paid State Sick Time, wellness and employee assistance program benefits, and other perks. Please contact your recruiter for more information.
We are an equal opportunity employer
CareOregon is an equal opportunity employer. The organization selects the best individual for the job based upon job related qualifications, regardless of race, color, religion, sexual orientation, national origin, gender, gender identity, gender expression, genetic information, age, veteran status, ancestry, marital status or disability. The organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the operation of our organization.
$48k-62k yearly est. Auto-Apply 4d ago
Customer Experience Clinical Coordinator
Solace 4.1
Remote job
Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health
About The Role
As a Clinical Operations Coordinator, you will play a critical role in ensuring seamless day-to-day operations for our growing telehealth provider workforce. You will provide real-time operational support to physicians, proactively manage schedules across 1099 and W2 providers, and serve as a key liaison between providers, patients, and internal teams when unexpected issues arise.
This role is highly dynamic and requires someone who thrives in fast-paced, real-time problem solving. From responding immediately when a visit runs long, to coordinating coverage during physician call-outs or technical disruptions, you will help ensure continuity of care, fairness in scheduling, and a positive experience for both patients and physicians.
You will also help track and evaluate provider utilization, no-show rates, and pilot scheduling initiatives (including evenings and weekends), providing insight that supports operational excellence and sustainable growth.
About Solace
Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions-and get better outcomes.
We're a Series B startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and Signalfire. Our fully remote U.S. team is lean, mission-driven, and growing quickly.
Solace isn't a place to coast. We're here to redefine healthcare-and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We're intense, and we like it that way.
Read more in our Wall Street Journal funding announcement
here
.
What You'll Do
Provide real-time operational support to providers when immediate outreach is needed (i.e., rescheduling visits, contacting patients or family members)
Act as a central point of coordination with the Medical Director during provider call-outs, technical issues, or when visits extend beyond scheduled time
Manage and optimize schedules for a mixed workforce of 1099 and W2 physicians to ensure consistent staffing during peak demand
Proactively contact and support impacted patients when scheduling changes or delays occur
Monitor and help ensure fairness and consistency in leave usage, flagging outliers or concerns to leadership
Ensure provider calendars accurately reflect approved availability, identifying and escalating unapproved or anomalous blocks
Support pilot scheduling initiatives (evenings, weekends, extended hours) by tracking utilization, no-show rates, and provider participation
Maintain clear documentation and communicate operational issues, trends, and recommendations to leadership
Collaborate closely with clinical, operations, and technical teams to resolve issues quickly and effectively
Take on other operational duties as assigned in support of a growing telehealth organization
What You Bring To The Table
Strong organizational skills and the ability to manage multiple real-time priorities without losing attention to detail
Comfort working in a fast-paced, provider-facing environment where quick decisions matter
Excellent communication skills, especially in high-pressure or time-sensitive situations
Experience with scheduling, staffing coordination, or workforce management (healthcare or telehealth experience strongly preferred)
Ability to work confidently with both providers and patients, maintaining professionalism and empathy
Data-aware mindset: comfortable tracking metrics such as utilization, no-shows, and coverage gaps
Proactive problem solver who anticipates issues and takes ownership of solutions
High degree of reliability, discretion, and sound judgment
Flexibility to support coverage during extended hours or weekends as pilots are launched
A team-first attitude with a “get it done” mentality
Applicants must be based in the United States.
Up for the Challenge?
We look forward to meeting you.
Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.
$48k-67k yearly est. Auto-Apply 17d ago
Charge Capture Coordinator - Clinical Revenue Integrity - Full Time 8 Hour Days (REMOTE) (Non-Exempt) (Non-Union)
Usc 4.3
Remote job
Under the general direction of the Revenue Manager, the Charge Capture Coordinator is primarily responsible for unit and area specific charge capture of clinical services and procedures within revenue producing departments throughout the system. The Charge Capture Coordinator's main role is to enter charges into existing computerized billing system (Cerner and or PBAR). The Charge Capture Coordinator will perform due diligence in entering all appropriate charges accurately and within a timely manner, including conducting reconciliation of department generated record with billing system report to ensure optimal charge capture; auditing for completeness, correcting, and resubmitting rejected charges and charge follow-up. The Charge Capture Coordinator is also responsible for communicating missing or incomplete clinical documentation and charge entry errors for clinical department process improvement.
Essential Duties:
Review department clinical documentation from multiple sources and enter hospital charges accurately, timely and in accordance with Keck Medical Center of USC charge capture policies/guidelines, into Patient Accounting System -Cerner or PBAR. .
Demonstrate proficiency in using Keck Medical Center of USC charge capture policies, rules, criteria and decision trees (algorithms) to assign the correct charge code.
Demonstrate understanding of CMS Medicare billing rules, regulations, and compliance related to outpatient intravenous infusion and chemotherapy administration charges, observation charging (and other service line charges.)
Perform daily charge reconciliation on accounts; check charges for accuracy and completeness, correct errors.
Follow processes to send appropriate notification to other parties such as Coding Manager, Clinical Department Manager, or Patient Accounting Manager. For example, notify the nursing team of incomplete medical records or coding questions.
Attend scheduled meetings and trainings and be accountable for what has been discussed in staff meetings.
Identify events requiring administrative review and forward these promptly to the appropriate Revenue Cycle Supervisor, Manager or Director.
Review own work for accuracy and completeness prior to end of shift.
Daily focus on attaining productivity standards, recommending new approaches for enhancing performance, and productivity when appropriate.
Identify and alert a member of the management staff of any situation that may negatively impact the patient, department operations, public relations, or the hospital's integrity.
Adhere to health information regulations including HIPAA.
Perform other duties as assigned.
Required Qualifications:
Req High school or equivalent
Req 2 years Clinical or healthcare disciplines such as previous hospital or medical office, charge entry or medical records experience.
Req Must have excellent data entry and quality outcome skills
Req Proficient in Microsoft Office applications and others as needed
Req Communicates clearly and concisely, verbally and in writing
Req Demonstrates knowledge and understanding of organizational policies, procedures and systems
Req Must have the ability to maintain confidentiality of patient, physician and health system information
Req Strong interpersonal, teamwork and customer service skills are necessary
Req Ability to maintain minimum standards of productivity and accuracy
Req Strong analytical skills
Req Understanding and/or experience computerized billing systems.
Req Current knowledge of medical terminology, anatomy, and physiology.
Req Basic coding knowledge
Preferred Qualifications:
Pref Related undergraduate study Related college or trade school coursework
Pref 1 year Experience with advanced education degree/certification
Pref Knowledge of legal and fiscal requirements in the healthcare industry.
Required Licenses/Certifications:
Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
Pref Certified Coding Specialist - CCS (AHIMA) or CPC from AAPC or related HFMA, AHIMA certification
The hourly rate range for this position is $29.00 - $45.20. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law.
Notice of Non-discrimination
Employment Equity
Read USC's Clery Act Annual Security Report
USC is a smoke-free environment
Digital Accessibility
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
*************************************************************