Clinical Reference Laboratory jobs - 54 jobs

GENERAL STATEMENT OF RESPONSIBILITY: Demonstrate professional etiquette and courtesy when communicating with customers and provide exceptional customer service by phone, fax, and email. Responsible for the timely and accurate processing of incoming supply orders and the completion of supportive functions in Toxicology Customer Service within established Service Level Agreements. ESSENTIAL FUNCTIONS: Level 1 * Process and complete all in-coming general supply order requests (billable/non-billable), to include rollout spreadsheets. * Use order review tool to evaluate and adjust supply quantity requests. * Email order confirmations to requesting clients. * Generate and review Oracle un-booked report. * Enter new Oracle billable and non-billable shipping addresses. * Research and resolve order related issues. * Communicate to department management processing delays and/or supply issues impacting clients and department service level agreements. * Maintain daily electronic phone log. * Handle incoming phone calls/emails and respond to client inquires and requests in a timely, friendly and helpful manner. * Phone metrics daily average 35 calls per day. * Assist clients with sample tracking and provide results status information as requested. * Process all other general client requests: WebOasis password resets, CCF copies, retransmissions, billing authorizations, etc. * Process account and panel modifications. * Process demographic modifications. * Provide clients with account information and established pricing. * Review failed fax daily reports. * Complete pending sample reports (O500s, CRL.CRL, etc.). * Partner with workflow and certifying scientists to ensure timely processing of client requests. * Communicate turnaround problems to management as it relates to testing, problem resolutions, completion of client requests. * Interact with sales, accounting, and other departments to expedite workflow and resolve order issues. * Maintain and protect the confidentiality of all CRL, CRL subsidiaries, legal entities and client information. * Be able to comply with all applicable federal, state, and local safety and health regulations that would apply to this job. * Keep work area neat and clean. * Other duties as assigned Level 2 * Perform all duties of Account Coordinator Level 1. * Process RMAs and resolve other order issues. * Identify transmission issues and resolve or escalate when appropriate. * Process management reports. * Set up and maintain Ref1/Ref2 accounts. * Set up and maintain WebOasis accounts and users. * Oversee special client requests, including gathering necessary information, follow-up and report to Account Executive and Client Service Management. * Map new panels in OVMS and relay panel codes and pricing to clients. * Review client/MRO invoices as directed. * Assign daily request workflow. JOB QUALIFICATIONS: EDUCATION: High School Diploma or equivalent EXPERIENCE: 1 year of sales or customer service experience. SKILLS & ABILITIES: * Cooperative approach to client relations * Well-developed interpersonal skills * Ability to communicate professionally both verbally and written * Proficient with Microsoft Applications (Excel, Word, Outlook) * Detail oriented * Strong organizational skills * Adaptable and works well under pressure * Analysis and problem solving skills * Ability to handle multiple tasks * Follow through and dependability * Ability to prioritize and easily adapts to changing priorities * Team oriented * Ability to be at work and on time * Ability and judgment to interact and communicate appropriately with other employees, clients and management PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be available to enable qualified individuals with disabilities to perform the essential functions. The following physical attributes are required for this position: * Sitting for extended lengths of time * Close vision requirements due to computer work * Repetitive use of hands, fingers, wrists, and elbows for operating a computer and telephone * Light lifting, up to 10 pounds EQUIPMENT: PC and communications equipment, Copier, Microsoft applications. OTHER: Overtime as required to meet customer needs; to be determined daily. Weekend work as necessary. The employer shall, in its discretion, modify or adjust this position to meet the company's changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the employer's sole discretion. * denotes essential job function An Equal Opportunity Employer Pay Range: $16.00 - $29.00 Starting Pay Range: $16.00-$20.00 Benefits for Full Time Employees: * Medical, Dental, Vision * Life/AD&D * Supplemental Life/AD&D * Section 125 FSA Plan * 401(k) * Short and Long-Term Disability * Paid Time Off * Holidays * Tuition Reimbursement

A Sales Manager Operations and Pricing- Life Sciences focuses on supporting & optimizing sales processes with pipeline management, providing pricing, delivering proposals and improving sales operations throughput with data-driven insights. This role involves analyzing sales data, identifying trends, and making recommendations for process improvements and pricing for pharma & bio-tech end-customers. This role requires both analytical rigor and business acumen to ensure our RWD-based offerings are positioned for maximum adoption and profitability. Responsibilities: * Proposal Pricing: Develop and implement pricing strategies on a deal by deal and opportunity basis, including competitor analysis, cost analysis, and market pricing research. * Process Optimization: Identify and implement process improvements to enhance sales efficiency, productivity, and effectiveness. * CRM Management: Maintain accurate and up-to-date data within the CRM system. * Contracts Management Liaison: Support the contract lifecycle, liaise with legal and sales to streamline the contract review and approval process. Ensure compliance with internal policies and flag contract risks for review. * Reporting and Analytics: Create and maintain sales reports, dashboards, and other analytical tools to track sales performance using CRM. * Collaboration: Work with sales teams, marketing, and other departments to ensure alignment and effective communication. * Sales Forecasting: Provide sales forecasting to estimate future revenue and support sales planning. * Data Analysis: Collect, analyze, and interpret sales data to identify trends, opportunities, and areas for improvement especially in pipeline management. * Sales Operations Support: Provide support to the sales team on a variety of tasks, including quota management, territory assignments, and sales tools along with ongoing leadership reporting. Qualifications: Required Work Experience: * Five or more years in sales/finance, sales support, pricing management & proposal management positions in healthcare and life sciences industry. Preferred Work Experience: * 3 or more years of experience in pharma RWD and analytics solutions space. * Knowledge of healthcare compliance, data privacy regulations (HIPAA, GDPR) and data usage rights. Physical and Mental Requirements: Sitting for long periods of time in front of a computer. Technical /Job Specific Knowledge: * RWD Experience - Experience in RWD solutions in healthcare and life sciences field. * Sales Knowledge: Understanding of sales processes, customer behavior, and pricing techniques. * Software Proficiency: Proficiency in Salesforce, Microsoft Excel, Power BI, and other data analysis tools. * Teamwork: Ability to work effectively in a team environment. 43108 Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

The Genetics Laboratory Director is responsible for providing interpretation of results, implementing new assays, assay troubleshooting, acting as a technical consultant to operations staff, participation in QA responsibilities, and reviewing SOPs. Assumes Clinical Consultant and Technical Supervisor responsibilities as assigned by the CLIA Laboratory Director. Responsibilities: * Interpretation and sign-out of a range of molecular genetic assays. * Assist in assay trouble-shooting and implementation of new assays. * Assist, as needed, in the training of technologists and other team members. * Observe compliance with regulatory agencies, including inspections. * Monitor of quality assurance at all levels of practice. * Participate in working groups of related or associated professionals. * Represent Quest Diagnostics at professional meetings. * Ability to perform work functions at our San Juan Capistrano, California site or remote * Assume Clinical Consultant and Technical Supervisor responsibilities in specialty as delegated by the CLIA Laboratory Director: * The extent of technical supervisor responsibility may be associated with your on-site vs remote availability Qualifications: * California Clinical Genetics Molecular Certification or Clinical Laboratory Genetics (current, in process, or eligible) is required. * NY State Genetics License is preferred. * Strong background in NGS (Next Generation Sequencing) is highly preferred, in addition to legacy molecular methodologies, such as real-time PCR, MLPA, and Sanger sequencing * Emphasis on molecular genetics assay development, analysis, quality assurance, interpretation and reporting. * Board certification in the appropriate genetic subspeciality (Molecular Genetics or Laboratory Genetics and Genomics) by the American Board of Medical Genetics (ABMGG) or Molecular Genetic Pathology (ABP subspecialty) with significant molecular genetic clinical laboratory experience. 52393 Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Under the direction of the Branch Manager or Field Leader, the Mobile Examiner's primary responsibility is to provide coverage in the field ensuring that mobile exams are completed accurately and on time. Maintain a safe and professional environment for applicants, clients, and employees, perform with confidence all aspects of an insurance exam, including specimen collection and processing duties following established practices and procedures. May also be required to act as coach, mentor, instructor and resource person for new employees who have completed the required phlebotomy training program. Required Work Experience: Minimum 100 documented successful blood draws required. Minimum one-year phlebotomy experience. Experience with pediatric and geriatric patients is a plus. Preferred Work Experience: Prefer urine or hair follicle collection and EKG experience. Physical and Mental Requirements: Sitting for periods of time Standing while performing work Driving to and from work assignments Lifting no more than 40 pounds. Ability to multitask Must be flexible and available based on staffing requirements; weekends, holidays and overtime. May be required to work occasional on-call duties weekends, evenings and early AM. Must have a valid driver license and clean driving record with access to dependable/insured transportation Skills: Excellent interpersonal and communication skills Demonstrates good organization, communication, and interpersonal skills; is able to manage concerns of patients and employees in a professional manner. Basic computer skills in Microsoft office with the ability to learn new software. Must be able to make decisions based on established procedures and exercise good judgment. Seek supervisor guidance when appropriate. Ability to work in a rapidly changing environment. EDUCATION High School Diploma or Equivalent LICENSECERTIFICATIONS Phlebotomy or Medical Assistant certification Ensures all specimens are collected accurately and on time. Collects specimens according to established procedures. Conducts in center exams and mobile exams, which include taking basic vitals, medical histories, venipuncture, urine collection, and EKG. Also collects specimens for pre- employment drug screenings and other Quest Diagnostics services. Responsible for completing application packets and other paperwork accurately. Label, centrifuge and split specimens as required by test order. Upload and complete cases in portal within 24 hrs on weekdays and within 48 hrs on weekends. Package specimens for transport and ship to lab indicated on work orders. Responsible for the safe and timely transporting of specimens, supplies, equipment and materials to the appropriate destination. Maintains records of each specimen collected each day. Support Record Deletion process when directed by Management. Submits original paperwork to destination. Provides customer service to clients. Follows current Examiner's Manual. Reads, understands and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual). Maintains all appropriate Phlebotomy logs. Maintains error rate of no more than 3%. Confirms exams with clients day before appointment and status the case at time of confirmation. Correct non-applicant errors within a 24 hour timeframe. Submits accurate time and travel logs as directed by management and on time. Submits accurate expense forms, if applicable, on the required day. Properly clock in and out for work assignments. Provides travel logs when applicable. Demonstrates organizational commitment. Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times. Be aware of smoke residue and heavy fragrances. Wear company issued identification badge at all times during work assignments. Reports on time to work, following attendance guidelines. Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement. Communicates appropriately with customers, agents, applicants, coworkers and the general public. Communicates all unresolved problems immediately to the appropriate Manager or Supervisor. Remains polite and courteous at all times. Additional responsibilities required of Mobile Examiner. Ensures facilities or work areas are neat, clean and in good repair, takes appropriate action to advise Manager or Supervisor of required repairs and maintenance; Disposes of biohazard containers when scheduled. Assist with periodic inventory counts, report shortages and problems to Manager or Supervisor as they occur; stocks supplies as needed. Provide supply orders as specified by Branch Manager. Work effectively with staff employees to ensure compliance with dress code, EHS & QA requirements, customer service requirements and SOP's, advising Manager or Supervisor of any issues or problems as they arise. Performs other department-related clerical duties when assigned. Answers phone and dispatch calls when assigned. Participates on teams and special projects when asked. Assist Manager or Supervisor with the implementation of SOPs for examiner services in accordance with Quest Diagnostics guidelines. With direction and guidance from Manager or Supervisor, and having appropriate training guidelines, act as mentor and resource person for new employees providing support for department protocols, practices and procedures. Assist with distribution of technical information and communications to the work group. Flexible travel (up to 25 mile radius) and flexible work hours. Maintain dates of availability and dates unavailable in Examview. All other duties as assigned, within scope of the position. Required use of company i-pad or specified electronic device.

Forensic Toxicology Laboratory Processing Technician I - Lenexa, KS, Monday to Friday, 5:00 AM to 10:00 AM Pay range: $17.20+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: Part-time employees (29 hours or less per week) are eligible for: * Vacation and Health/Flex Time (part-time employees scheduled to work at least 20 hours per week) * 6 Holidays plus 1 "MyDay" off (if regularly scheduled to work 20+ hours per week) * 401(k) pre-tax and/or ROTH IRA with company match up to 5% after 12 months of service * Annual incentive plans * Employee stock purchase plan * Education assistance through MyQuest for Education * Annual, no-cost health assessment program Blueprint for Wellness * and so much more! This position reports to the Supervisor, Forensic Processing and is responsible for the routine daily sample processing of the Forensic Toxicology Processing Department. This individual is accountable for all specimen receipt, sorting, data entry and work within the forensic processing department. Responsibilities: * Understand the QTN Lab Information System * Sort specimens by source (hair, oral fluid, urine, etc) and work list * Completes Maxilog Data Entry * Understands and adheres to strict forensic practices * Processes urine specimens for regulated and non-regulated testing independently * Adheres to company policies and procedures * Scans/images of all custody and control forms * Discards negative specimens * Performs flexilog on routine urine specimens at 70 CCF's per hour * Other duties as assigned by supervisor Qualifications: Required Work Experience: N/A Preferred Work Experience: Lab experience Physical and Mental Requirements: Able to sit/stand for long periods Knowledge: N/A Skills: N/A 52301 Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Customer Solutions Representative - Lenexa, KS, Monday to Friday, 8:00 AM to 5:00 PM | Hybrid, will report onsite 3x a week Pay range: $17.82+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours • Best-in-class well-being programs • Annual, no-cost health assessment program Blueprint for Wellness • healthy MINDS mental health program • Vacation and Health/Flex Time • 6 Holidays plus 1 "MyDay" off • FinFit financial coaching and services • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service • Employee stock purchase plan • Life and disability insurance, plus buy-up option • Flexible Spending Accounts • Annual incentive plans • Matching gifts program • Education assistance through MyQuest for Education • Career advancement opportunities • and so much more! The primary purpose of this position is to provide client support in the risk assessment division for the ExamOne portfolio of services including, but not limited to: lab, paramed, inspection, teleunderwriting, MVR, APS, imaging, etc. Required Work Experience: Previous customer service and/or call center experience preferred. Preferred Work Experience: 3 - 5 years previous customer service and/or call center experience preferred. Physical and Mental Requirements: Ability to sit for long periods of time. Repeating motions that may include the wrists, hands and/or fingers. (Typing) Knowledge: Complete training on all service components within eight months of hire date. Proper telephone etiquette to handle customer inquiries. Basic knowledge of operating office equipment. Knowledge of life insurance industry workflow processes and/or terminology. Industry specific experience. Skills: Accurate typing skills, 35 wpm minimum. Proficiency in basic computer skills (Word, Excel, Outlook) Excellent interpersonal and communication skills (oral and written). Ability to speak the English language clearly, professionally and effectively communicate to clients, management and peer group. Exhibit comfortable interaction with sales, technical staff and other departments. Detail-oriented and accurate with names/numbers. Good problem-solving skills and independent decision-making abilities. Excellent organization and follow-through skills. Work in a fast-paced environment handling multiple tasks (including working with phone & PC simultaneously). Work independently with little supervision. Ability to maintain professional and tactful manner in stressful situations. Ability to deal with client information in a confidential manner. Handle all customer inquiries via phone, email and other electronic communication in a timely manner to effectively provide a high level of customer satisfaction. Utilize a variety of proprietary programs to review, research and resolve issues with insurance applicant orders ranging from routine to moderate and is responsible for providing a professional response back to clients. Act as a direct liaison between insurance companies, brokers, third party administrators, paramedical companies, insurance applicants and inter-company departments. Ongoing responsibility for maximizing department productivity standards by monitoring service levels. Use established protocols for reporting client issues or concerns and maintains appropriate documentation of events for management review in all systems accessed. Responsible for producing department /client specific reports and monitoring the status of applicant cases. Adhere to department quality and responsiveness standards. Recognize quality service issues and provide feedback to management on opportunities for improvement. Participate in client visits, conference calls and other customer-related communications as required. Other duties as assigned. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.

GENERAL STATEMENT OF RESPONSIBILITY: Perform instrument maintenance and assist in the preparation of samples to be tested. ESSENTIAL FUNCTIONS: * Perform daily, weekly and monthly maintenance on automated and manual equipment. * Accurately prepare samples for testing using various types of laboratory equipment. * Perform test processing under the direction and supervision of a medical technologist that may include: * Loading of samples into racks * Placing racks of samples onto instruments * Pipetting of samples * Performing CLIA Waived testing * Entering QC results and patient results * Assist in monitoring inventory. * Assist in the washing of laboratory glassware. * Perform the unpacking and restocking of laboratory supplies and reagents. * Assist with troubleshooting and solving problems. * Comply with CRL and departmental SOP's. * Comply with OSHA and other safety manual procedures. * Communicate effectively and in a timely manner with co-workers and other laboratory departments. * Perform the duties of Lab Aide as necessary due to workload or staffing considerations. * Keep work area neat and clean. * Maintain and protect the confidentiality of all CRL, CRL subsidiaries, legal entities and client information. * Be able to comply with all applicable federal, state, and local safety and health regulations that would apply to this job. Other duties as assigned JOB QUALIFICATIONS: EDUCATION: Associate's degree in clinical laboratory, chemical, physical, or biological science or equivalent. EXPERIENCE: None SKILLS & ABILITIES: * Good communication skills * Good laboratory/analytical technique * Ability to organize work * Exercise independent judgment and make appropriate decisions * Work well under pressure * Follow detailed instructions * Ability to work independently and as a team * Ability to be at work and on time * Ability and judgment to interact and communicate appropriately with other employees, clients and management PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be available to enable qualified individuals with disabilities to perform the essential functions. The following physical attributes are required for this position: * Regularly moving around the laboratory * Close vision requirements due to computer work * Repetitive use of hands, fingers, wrists, and elbows for operating a computer and telephone * Reaching, including above the shoulder * Bending or stooping * Pushing and pulling of large carts, trash bags, and specimen bags * Lifting, up to 35 pounds EQUIPMENT: Basic laboratory equipment and personal protective equipment; PC and communications equipment. OTHER: Overtime on demand. Meet department productivity and quality standards. Rotating weekend work is required. Specimens consist of body fluids and must be regarded as potentially infectious. The employer shall, in its discretion, modify or adjust this position to meet the company's changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the employer's sole discretion. * denotes essential job function An Equal Opportunity Employe Pay Range: $17.00 - $30.00 Benefits for Full Time Employees: * Medical, Dental, Vision * Life/AD&D * Supplemental Life/AD&D * Section 125 FSA Plan * 401(k) * Short and Long-Term Disability * Paid Time Off * Holidays * Tuition Reimbursement

We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact, and a clear dedication to service. It's about providing clarity and hope. The Healthcare Performance and Quality Improvement Manager provides education on Medicare's Quality Payment Program and specifically the Medicare Access and CHIP Reauthorization Act (MACRA) / Merit-based Incentive Payment System (MIPS) track to internal and external audiences. By leveraging expertise on the value of MACRA/MIPS, the Manager supports the field sales organization to achieve lab revenue growth. This is a remote position with regular regional travel. Candidates living in NY/NJ are preferred. Required Work Experience: Five years' experience in a professional environment. Outside/field sales experience preferably in the healthcare industry. Preferred Work Experience: Experience with health care quality improvement and working with quality metrics for the physician office care setting is highly preferred. Prior medical billing/coding or medical assistant experience a plus Software Experience: EHR, CRM, Microsoft Office Suite required. Experience with EMR is a strong plus. Candidates living in NY/NJ are preferred Knowledge: Broad understanding of the laboratory business and its services In depth understanding of Meaningful Use, MACRA, MIPS, PCMH and other regulatory programs Skills: Excellent interpersonal, customer service, listening and communication skills, including the ability to communicate complex issues clearly and concisely. Ability to work in a team environment and collaborate with both internal and external customers. Proven ability to use basic selling skills and techniques. Demonstrated ability to manage a high volume of clients at any given time. Excellent time management, project management, problem solving and organizational skills. Positive and proactive approach to dynamic environments. Willingness to perform other duties as assigned with a positive attitude. Demonstrate integrity and a commitment to values of Quest Diagnostics Provide leadership and assist clients with meeting the required measures for the regulatory programs Organize and facilitate meetings/education sessions, including the creation of agendas and preparation of materials, and program collateral for internal and external audiences. Provide on-site and remote support to assist eligible clinicians, as they transition to MACRA/MIPS Assist in the development and dissemination of MACRA/MIPS marketing and educational materials. Identify areas where providers are not meeting the requirements for the program and make recommendations for changes in order to meet the measures Review client reports to assess compliance with the specific measures for the regulatory programs Train clients and internal staff on existing programs and any changes to regulatory programs Educate clients on self-reporting requirements as well establishing contact with our 3rd party vendor partner as appropriate Develop trusted relationships by demonstrating a deep understanding of MIPS requirements and client's business needs and expectations. Develop a consultative and advisory relationship with key customers Keep abreast of industry news affecting client's performance & quality improvement efforts. Ensure total compliance with all company policies and government regulations. Maintains required documentation. Manage other projects/responsibilities as assigned by Manager.

Specimen Technician I - Lenexa, KS, Monday to Friday, 10:00 PM to 6:30 AM, with rotational weekends Do you have strong organization skills and attention to detail? Are you looking to join a Fortune 500 company leading the world in providing diagnostic information services to kick start your career? Quest Diagnostics is recruiting for specimen processors/ lab assistants to join our team! Pay range: $17.20+ per hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours Best-in-class well-being programs Annual, no-cost health assessment program Blueprint for Wellness healthy MINDS mental health program Vacation and Health/Flex Time 6 Holidays plus 1 "MyDay" off FinFit financial coaching and services 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service Employee stock purchase plan Life and disability insurance, plus buy-up option Flexible Spending Accounts Annual incentive plans Matching gifts program Education assistance through MyQuest for Education Career advancement opportunities and so much more! Qualifications: HS diploma or equivalent No experience required Previous experience in a production or medical environment preferred Must have flexibility, majority of work on the nightshift, but based on staffing needs weekends, holidays, on call and overtime may be required Job Responsibilities: Data entry of test orders, presort, pickup and delivery of processed specimens to the laboratory, centrifugation and aliquoting Process specimens to be sent out to additional facilities Prepare laboratory specimens for various analysis and testing Identifies problems and in some cases, may resolve issues with specimen types such as missing information etc. Understands the relationship between tests ordered and specimen received

Phlebotomist III Float - Overland Park, KS, Monday to Friday, 6:30 AM to 8:00 PM Availability to float, with rotational weekends Must have reliable transportation, valid driver's license, and clean driving record. In a Phlebotomy float role we offer a variety in work where no two days will quite look the same. Diverse, dynamic work environment where as a Phlebotomist floater you will be able to shift frequently to new patient centers and continually meet new people.We offer a robust total rewards package, along with the tools & support to learn, grow and advance in a Phlebotomy career. Join our community of Phlebotomists, where you will have a career that you can be proud of! Pay range: $21.24+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: * Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours * Best-in-class well-being programs * Annual, no-cost health assessment program Blueprint for Wellness * healthy MINDS mental health program * Vacation and Health/Flex Time * 6 Holidays plus 1 "MyDay" off * FinFit financial coaching and services * 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service * Employee stock purchase plan * Life and disability insurance, plus buy-up option * Flexible Spending Accounts * Annual incentive plans * Matching gifts program * Education assistance through MyQuest for Education * Career advancement opportunities * and so much more! Responsibilities: Job Duties: * Assigned a territory to cover phlebotomist duties within a Patient Service Center, doctor's office, or as business needs dictate * Draw quality blood samples from patients and prepares those specimens for lab testing * Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams * Enter billing information and collect payment when required * Will be required to coach, mentor, instruct, and be a resource advisor for new employees, as well as be the point of contact to staff on site and provide regular input to the group lead or supervisor * Travel to additional doctor's office or Patient Service Center sites when needed Qualifications: Required Education * High school diploma or equivalent. * Medical training: medical assistant or paramedic training preferred. * Phlebotomy certification preferred. Required in California, Nevada, and Washington. Work Experience * Five years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections. * Minimum 3 years in a Patient Service Center environment preferred. * Customer service in a retail or service environment preferred. * Keyboard/data entry experience. The position requires the ability to effectively communicate in English. 51003 Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Lab Positive Certifying Scientist - Lenexa, KS, Monday to Friday, 8:00 AM to 5:00 PM Pay range: $29.66 + per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: * Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours * Best-in-class well-being programs * Annual, no-cost health assessment program Blueprint for Wellness * healthy MINDS mental health program * Vacation and Health/Flex Time * 6 Holidays plus 1 "MyDay" off * FinFit financial coaching and services * 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service * Employee stock purchase plan * Life and disability insurance, plus buy-up option * Flexible Spending Accounts * Annual incentive plans * Matching gifts program * Education assistance through MyQuest for Education * Career advancement opportunities * and so much more! This position, within the Forensic Toxicology Drug Testing Laboratory, reviews analytical data to ensure accuracy, completeness and defensibility of testing results and reporting documents prior to release of a result report. Responsibilities: * Certifies negative and non-negative drug testing results according to the Laboratory's Standard Operating Procedure (SOP) Manual. * Ensures that all test results reported by the laboratory are accurate and legally defensible. * Describes the standard drug testing procedures from point of collection to positive certification in a court of law. * Interacts with clients, medical review officers, call center representatives and sales staff in a professional manner in order to address any questions pertaining to the drug testing process. * Interacts with laboratory inspectors to demonstrate a detailed working knowledge of the lab SOPS, Quality Control practices, analytical procedures, test theory, reporting procedures, corrective actions and applicable regulations pertaining to screening, confirmation and specimen validity testing. * Provides appropriate feedback to the Supervisor and Responsible Person in order to assist in maintaining an accurate SOP. * Takes proper remedial action in response to test systems being out of control limits or detecting aberrant test or quality control results. * Functions as a technical resource for department personnel in all sections of the laboratory. * Follows work schedule as defined by the Certifying Scientist Supervisor. * Actively participates in department meetings by providing constructive feedback. * Participates in records management and retrieval, as required. * Maintains proficiency in technical testing areas. * Maintaining a working knowledge of all instrumentation associated with the initial test, adulteration test and confirmation test procedures in order to assist in troubleshooting measures. * Maintain a working knowledge of the accessioning procedures and protocols to ensure proper specimen and chain of custody handling. * Maintain a working knowledge of the theory and practice of all initial tests, adulteration test and confirmation test methods used in the laboratory. * Maintain a thorough understanding of all federal, state and other regulatory requirements as they pertain to all aspects of forensic drug testing. * Complies with all health and safety policies, procedures, and practices. Required to use personal protective equipment. * Other duties as assigned. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position. Qualifications: Required Work Experience: Six years experience in forensic analytical toxicology or equivalent. Education: BS in Medical Technology preferred; or BS/BA in Chemistry or Biology Preferred Work Experience: N/A Physical and Mental Requirements: Ability to sit and/or stand for long periods. Knowledge: * Knowledge of the methods and procedures used by the laboratory that are relevant to the results that the individual certifies. * Training and experience in reviewing and reporting test results, maintenance of chain of custody, and understanding proper remedial action in response to the problems that may arise. * Have a thorough understanding of all laboratory: * quality control practices and procedures. * data review processes * procedures for interpretation of test results * protocols for reporting results. Skills: Communication and interpersonal skills necessary to deal courteously and effectively. 51806 Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

SAIC seeks a highly experienced and energetic Software Engineer to support the US Space Force, Space Systems Command, in performing operational maintenance and sustainment of ground-based radars critical to US and Allied strategic missile surveillance, warning, defense, and space surveillance missions. In support of the government customer, the SAIC Program Manager, and the Chief Engineer, the Software Engineer is responsible for responsive and coherent planning, development, and delivery of PARCS and UEWR assessment of systems and networks within the environments to identify where those systems and networks deviate from acceptable configurations, enclave policy, or local policy. This position is located in Colorado Springs, CO. Job Duties: Responsible for code development and code deployment for the software version releases which modifies the software baseline of the BMEWS/PAVE PAWS ground-based radar sensors Designs, develops, documents, tests and debugs application software. Conducts analysis and collaborates with subject matter experts in the planning, design, development, and utilization of electronic data processing systems for information storage, processing, presentation, manipulation, display, or reporting. Ability to support system integration, test, development, and execution of various types of complex systems. Develops technical solutions to complex problems, which require the regular use of ingenuity and creativity. Participate in troubleshooting systems to resolve complex issues, interact, and coordinate with engineers responsible for sustaining operational and test systems Qualifications (5+) years experience US Citizenship required Ability to obtain a Secret Clearance Experience developing software with C/C++, Java, Python and FORTRAN Experience with real-time embedded software for ground-based radar Experience in Agile development methodologies Desired: Experience leading agile software development teams Experience as a Product Owner Experience sustaining PARCS, or other Strategic Warning and Surveillance radar systems such as PAVE PAWS and UEWR Knowledge of the Integrated Tactical Warning and Attack Assessment mission and associated enterprise Target salary range: $100,001 - $125,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

The Senior Product Manager plays a critical role in shaping the vision, strategy, and execution of our products and solutions. This role partners closely with cross-functional teams to drive innovation, deliver customer-centric solutions, and support business growth from concept through launch and ongoing optimization. The ideal candidate blends strategic thinking with hands-on execution, excels at cross-functional collaboration, and brings a strong understanding of product development, market dynamics, and customer needs. Grade: 51 Work schedule: 3 days onsite, 2 days work from home Preference will also be given to someone residing outside of KS meeting preferred work experience listed below. Internal Tittle: Mgr, Product - Sr No Sponsorship available Responsibilities: Product Strategy & Vision * Define and own product vision, strategy, and roadmap aligned with business objectives. * Translate strategic goals into clear, actionable product plans and priorities. * Develop and maintain a deep understanding of product capabilities, customer needs, and market opportunities. Product Development & Execution * Lead end-to-end product development, from concept and MVP through launch and iteration. * Partner with cross-functional teams to define requirements, scope initiatives, and drive execution. * Support user acceptance testing, go-to-market planning, and release execution. Market & Customer Insights * Conduct and synthesize market research to identify trends, competitive insights, and growth opportunities. * Incorporate customer and stakeholder feedback to continuously improve products and solutions. * Balance client (funders) needs with end-user (patients/applicants) experiences to drive meaningful impact. Roadmap & Prioritization * Own and manage the product roadmap, prioritizing features and initiatives based on value, feasibility, and business impact. * Communicate roadmap progress and priorities through executive-level presentations and updates. Cross-Functional Collaboration * Work closely with analytics, commercial leaders, marketing, technical development, and other key stakeholders to ensure successful delivery. * Serve as a product subject-matter expert for internal teams, supporting commercialization, sales enablement, and customer success efforts. Innovation & Growth * Identify opportunities to enhance existing solutions and introduce new offerings. * Stay informed of industry trends, emerging technologies, and competitive developments. * Foster an innovative mindset focused on continuous improvement and scalable growth. Strategic Partnerships * Collaborate with third-party vendors and internal partners to support solution delivery and strategic objectives. Qualifications: Required Work Experience: * Minimum of 5 years of experience in product management, product development, product strategy, or a closely related role. * Demonstrated people leadership experience, including direct management, coaching, performance management, and development of individual contributors. * Experience leading and supporting Product Owners or similar roles, with accountability for delivery, prioritization, and execution. * Proven experience managing products across the full lifecycle, including concept development, MVP delivery, launch, and post-launch optimization. * Demonstrated success partnering with cross-functional teams (e.g., analytics, engineering, commercial, marketing) to deliver business outcomes. Preferred Work Experience: * Experience in life Insurance or other regulated or highly complex environments. * Experience launching and scaling new products or solutions. * Experience working with third-party vendors or strategic partners. * Experience supporting enterprise-scale or multi-stakeholder product portfolios. Physical and Mental Requirements: * Ability to remain seated and work at a computer for extended periods of time. * Ability to manage multiple priorities, deadlines, and competing demands in a fast-paced environment. * Strong cognitive focus required for strategic planning, problem-solving, data analysis, and decision-making. * Ability to communicate effectively and collaborate across multiple levels of the organization. Technical / Job-Specific Knowledge * Strong understanding of product development methodologies, processes, and best practices (e.g., Agile, iterative development, MVP frameworks). * Experience developing product strategies, roadmaps, and go-to-market plans. * Familiarity with project management and collaboration tools. * Proficiency with Microsoft Word, Excel, Outlook, and Google Workspace. * Ability to analyze market data, customer insights, and performance metrics to inform product decisions. Skills: * Exceptional written and verbal communication skills. * Strong analytical, critical-thinking, and problem-solving abilities. * Excellent organizational and time-management skills with the ability to manage multiple initiatives simultaneously. * Ability to work independently with minimal supervision while thriving in a collaborative, cross-functional environment. * Strong stakeholder management and influencing skills. * Customer-focused mindset with the ability to balance client and end-user needs. * Strategic thinker with a continuous improvement and innovation-oriented approach. Required: * Bachelor's Degree * Travel up to 25% * Directly manage and develop four (4) Product Owners, providing clear direction, coaching, and performance feedback. Preferred: * Master's Degree 52174 Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Pre-Analytical Assistant I - Lenexa, KS, Monday to Friday, 10:30 PM to 7:00 AM, with rotational weekends Pay range: $17.20+ per hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours Best-in-class well-being programs Annual, no-cost health assessment program Blueprint for Wellness healthy MINDS mental health program Vacation and Health/Flex Time 6 Holidays plus 1 "MyDay" off FinFit financial coaching and services 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service Employee stock purchase plan Life and disability insurance, plus buy-up option Flexible Spending Accounts Annual incentive plans Matching gifts program Education assistance through MyQuest for Education Career advancement opportunities and so much more! Pre-Analytical Assistant I is responsible for general support functions within the Technical Operations Department. Required Work Experience: N/A Preferred Work Experience: Previous experience in a production environment Physical and Mental Requirements: N/A Knowledge: Medical background preferred which includes medical terminology applicable to a clinical laboratory. Skills: Minimal data entry skills Demonstrates an ability to learn the job duties assigned to the Pre-Analytical Assistant I, and develops an understanding of how all the functions in Tech Ops and Specimen Processing work together and how they impact Technical departments and result quality. Identifies problems with specimen types, missing information, etc., with regard to sorting, racking, centrifuging, delivery, and storage of specimens; is able to resolve or forward information in support of timely problem resolution. Demonstrates an understanding of compliance policies related to test ordering, which requires developing ability to research test order information on translation tables, computer systems, and the directory of services. Meets quality and production standards within 6 months of completing training. Completes all required written documentation such that it is understandable to others, legible and within the assigned time frame. Reports to work on time, and follows attendance guidelines; supports the department's performance in the event of coworker absences. Learns additional functions within Tech Ops and Specimen Processing to allow timely progression to the next level. Performs other duties as assigned. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.

GENERAL STATEMENT OF RESPONSIBILITY: Manage defined geographical territory with goal of increasing product sales and profitability in accordance with corporate goals. Requires identifying, marketing, training and selling new accounts and up-selling existing accounts. ESSENTIAL FUNCTIONS: * Effectively communicate our value proposition to prospects and clients. * Research and qualify potential customers through cold calling, lead lists, networking, and industry events. * Present and explain product solution to healthcare decision-makers. * Tailor presentations to address client needs. * Ensure timely follow-up and closure of deals. * Share market feedback to influence product development. * Maintain knowledge of technology advancements and competitive landscape. * Actively collaborate with the Employer Services management team on prioritization, planning, and cross-platform coordination. * Keep current with product updates that can impact marketing or sales efforts. * Lead client conversations as needed to clarify requirements or gather input on upcoming features. * Support client success with feature documentation, user guides, training resources and on-line training/walk-throughs. * Assess market competition by comparing the company's product to competitors' products. * Maintain and protect the confidentiality of all CRL, CRL subsidiaries, legal entities and client information. * Be able to comply with all applicable federal, state, and local safety and health regulations that would apply to this job. * Keep work area neat and clean. Other duties as assigned. JOB QUALIFICATIONS: EDUCATION: * Bachelor's degree or equivalent. EXPERIENCE: * Sales experience preferably in healthcare or technology * Proven track record of meeting or exceeding sales targets. SKILLS & ABILITIES: * Strong communication and presentation skills * Ability to manage multiple stakeholders over multiple organizations * Demonstrated understanding of the techniques and methods of modern product discovery and product delivery * Comfort and ability to utilize data for assessment and decision making * Ability to achieve goals and determine priorities, results oriented * Time management skills * Strong presentation and leadership skills * Excellent verbal and written communication skills * Ability to work independently and must be a self-starter * Ability to think creatively and solve problems * Knowledge of Microsoft Office products * Ability to be at work and on time * Ability and judgment to interact and communicate appropriately with other employees, clients and management PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be available to enable qualified individuals with disabilities to perform the essential functions. The following physical attributes are required for this position: * Sitting for extended lengths of time * Close vision requirements due to computer work * Repetitive use of hands, fingers, wrists, and elbows for operating a computer and telephone * Light lifting, up to 10 pounds EQUIPMENT: PC and communications equipment. OTHER: Overtime and weekend work as necessary. The employer shall, in its discretion, modify or adjust this position to meet the company's changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the employer's sole discretion. * denotes essential job function An Equal Opportunity Employer Pay Range: $52,500 - $100,000 Starting Pay Range: $52,500-$62,400 Benefits for Full Time Employees: * Medical, Dental, Vision * Life/AD&D * Supplemental Life/AD&D * Section 125 FSA Plan * 401(k) * Short and Long-Term Disability * Paid Time Off * Holidays * Tuition Reimbursement

GENERAL STATEMENT OF RESPONSIBILITY: Provide routine assistance in the performance of laboratory testing. Responsible for managing samples throughout the aliquoting and storage process. Duties may include aliquoting, storing, freezing, transporting, and preparing specimens for laboratory analysis. ESSENTIAL FUNCTIONS: Level 1 * Comply with department SOP's and safety procedures. * Perform duties of a Sample Processing Clerk/Opener as needed. * Maintain chain of custody for all specimen handling. * Prepare freezer tubs for the long-term storage of samples. * Locate, retrieve, aliquot samples as needed for screening/confirmation for test adds, order modifications, and/or retesting requirements. * Log and prepare samples for intra-company transfer and/or sendouts. * Advise Management of operational problems impacting workflow and recommend solutions * Maintain and protect the confidentiality of all CRL, CRL subsidiaries, legal entities and client information. * Be able to comply with all applicable federal, state, and local safety and health regulations that would apply to this job. * Keep work area neat and clean. Other duties as assigned. Level 2 * Perform all duties of Lab Aide Level 1 * Process and respond to service requests from multiple departments. * Research and resolve problems related to tracking, daily workflow and/or general inquiries. * Transfer specimens to long-term storage. * Dispose of specimens from short-term storage and long-term storage. Level 3 * Perform all duties of Lab Aide Level 2 * Perform pre-analytical set-up of screening operations; including receiving specimens from the pass-through windows or sorter, receiving and storage of supplies, transferring of samples as needed. * Assist screening workflow as requested Level 4 * Perform all duties of Lab Aide Level 3 * Perform pre-analytical set-up of confirmation operations; including receiving specimens from the pass-through windows or sorter, receiving and storage of supplies, transferring of samples as needed. * Assist confirmation workflow as requested JOB QUALIFICATIONS: EDUCATION: High School Diploma or equivalent EXPERIENCE: None SKILLS & ABILITIES: * Good basic verbal and written communication * Ability to read information quickly and return information for use in processing * Good writing ability * Team oriented * Ability and judgment to interact and communicate appropriately with other employees, clients and management PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be available to enable qualified individuals with disabilities to perform the essential functions. The following physical attributes are required for this position: * Sitting for extended lengths of time * Regularly required to move around laboratory * Close vision requirements due to computer work * Repetitive use of hands, fingers, wrists, and elbows for operating a computer and telephone * Reaching, including above the shoulder * Twisting * Bending or stooping * Squatting or crouching * Kneeling * Climbing * Lifting up to 25 pounds * Ability to hear auditory cues EQUIPMENT: PC and communications equipment. Centrifuge; shaker/rotator; various automated instruments; pipette; lab coat; gloves; face shield cart; trash compactor; minus 20° freezer. OTHER: Must be able to work overtime as necessary to complete workload. Rotation may include Saturday shift. Specimens consist of body fluids and must be regarded as potentially infectious; exposure to caustics, flammables, solvents, carcinogens, and reactive compounds. Trash compactor operator requires minimum age of 18 years. The employer shall, in its discretion, modify or adjust this position to meet the company's changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the employer's sole discretion. Level advancement is achieved after completion of training and competency. * denotes essential job function An Equal Opportunity Employer Pay Range: $15.50 - $28.00 Benefits for Full Time Employees: * Medical, Dental, Vision * Life/AD&D * Supplemental Life/AD&D * Section 125 FSA Plan * 401(k) * Short and Long-Term Disability * Paid Time Off * Holidays * Tuition Reimbursement

Medical Courier - Advanced - Lenexa, KS, Full Time Float/Coverage Courier - Variable Hours - Must be available for any route/schedule Monday-Sunday Drive health forward - with a career that goes the distance. At Quest Diagnostics, your deliveries don't just move packages-they move healthcare forward. Join a trusted team of professionals ensuring life-saving diagnostics reach patients quickly and safely. You'll be the face of our diagnostic services, helping ensure that every test gets to where it needs to go, accurately and on time. If you're reliable, customer-focused, and love being on the road, this role is for you. Why choose Quest over the rest? * You'll make a real difference in people's lives - every day * Work independently in a mobile role with a dynamic work schedule * Exceptional benefits from day one, including: medical, dental, vision, life insurance, wellness programs, short- and long-term disability, 401(k) with company match, and employee stock purchase plan, based on eligibility * Career advancement opportunities through internal mobility and continuous development * Mission-driven work - your role directly supports patient care and medical diagnostics Pay range: $19.50+ per hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Responsibilities: What you'll do: * Pick up, transport, and deliver medical specimens and lab materials * Communicate professionally with doctors, nurses, and lab staff to ensure timely deliveries * Safely operate a company-provided vehicle (non-CDL) * Use handheld scanners, route software, and mobile apps to track deliveries * Ensure proper specimen handling, labeling, storage, and documentation * Comply with all DOT, HIPAA, OSHA, and internal safety standards * Work a dynamic schedule: you may cover routes on multiple shifts and/or weekends * May complete special assignments such as training, pack out, air; may work with special projects and clients, and may assist with Group Lead duties * Cover routes and functions deemed necessary, including covering multiple shifts and providing coverage on an emergency basis Qualifications: What you need: * A valid driver's license with less than three moving violations within the past three years * Great customer service and communication skills * Strong attention to detail, with reliable documentation skills * Ability to work independently and problem-solve on the road * Comfortable using mobile devices or scanning tools * Ability to lift up to 30 lbs. and be on the move for much of your shift * Prior medical, customer service, courier, or logistics experience is strongly preferred What we offer: * Competitive hourly pay * Annual merit increases and bonus opportunities * Exceptional benefits starting day one - including medical, dental, vision, and more for eligible roles * Paid time off, 401(k) match, tuition reimbursement, and career advancement * Uniforms provided * Full-time and part-time roles available across the U.S. Ready to Drive Your Career Forward? Apply now and start a meaningful career with one of the most respected names in the diagnostics industry. 50903 Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

GENERAL STATEMENT OF RESPONSIBILITY: Responsible for working with our clients and partner companies to implement FormFox software products and services with new users and to increase utilization of these products and services with existing users. ESSENTIAL FUNCTIONS: Level 1 * Set up and manage collection sites within the software. * Based on our initiatives, make outgoing calls to potential and existing collection sites to generate interest, arrange for training and retraining, provide implementation instructions, provide general support, and track label inventory. * Handle incoming calls from clients to answer implementation questions, provide instructions, and discuss current initiatives. * Provide training and documentation for new users and those expanding their use of additional products and services. * Onboard new clients sent from the sales team as quickly as possible. Track onboarding progress of new clients. * Assist in maintaining client relationships through regular phone and email communication. * Write follow-up and summary emails after phone communications with customers. * Based on client initiatives, distribute information to clients through various means including email and phone calls. * During the implementation process, escalate issues that are not resolvable to Implementation Team lead, or operations manager. * Ship labels and supplies. * Assist the technical support team as needed. Receive, troubleshoot, document and resolve user issues. * Maintain and protect the confidentiality of all CRL, CRL subsidiaries, legal entities and client information. * Comply with all applicable federal, state, and local safety and health regulations that would apply to this job. * Be proactive in bringing ideas to management's attention to improve productivity, service, quality, policies and procedures, cost savings and utilization of company resources. Other duties as assigned. Level 2 * All responsibilities and knowledge of level 1 Implementation. * Assist in creating marketing or educational materials to promote products and client-based initiatives. * Use a thorough knowledge of all products and services to recommend and provide solutions to our clients. * Manage and report on multiple, implementation projects as assigned. * Statistical analysis of the utilization of products and services and expansion of the network. * Provide ongoing account relationship management for select accounts and work with those clients to develop new implementation and utilization initiatives. * Manage regularly scheduled calls and email communications with these select clients. * Assist in maintaining software bug list and make recommendations on product enhancement. * Assist in the ongoing product development of FormFox products and services by organizing client product feedback into recommendations for new product development. * Provide recommendation on policy, procedure, tools, and resources to increased productivity. JOB QUALIFICATIONS: EDUCATION: High School Diploma or equivalent EXPERIENCE: * 6 months experience in a customer facing project management role or applicable customer service position. SKILLS & ABILITIES: * Must be self-starter and able to learn by multiple training methods * Good verbal and written communication skills * Good customer interaction and relationship skills * Ability to manage several small projects simultaneously * Detail oriented with strong organizational, multi-tasking and prioritization skills. * Strong analytical and problem-solving skills * Good judgment and decision-making skills * Punctual time and attendance * Prior phone experience preferred * Project management experience preferred * Ability to be at work and on time * Ability and judgment to interact and communicate appropriately with other employees, clients and management PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be available to enable qualified individuals with disabilities to perform the essential functions. The following physical attributes are required for this position: * Sitting for extended lengths of time * Close vision requirements due to computer work * Repetitive use of hands, fingers, wrists, and elbows for operating a computer and telephone * Light lifting, up to 10 pounds EQUIPMENT: PC and communications equipment. OTHER: Some after hours, on-call, and weekend work may occasionally be required. Travel may be necessary. The employer shall, in its discretion, modify or adjust this position to meet the company's changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the employer's sole discretion. Level 2 Requirements: 1 year of experience in a customer facing project management role or applicable customer service position. * denotes essential job function An Equal Opportunity Employer Pay Range: $16.00 - $29.00 Starting Pay Range: $16.00-$20.00 Benefits for Full Time Employees: * Medical, Dental, Vision * Life/AD&D * Supplemental Life/AD&D * Section 125 FSA Plan * 401(k) * Short and Long-Term Disability * Paid Time Off * Holidays * Tuition Reimbursement

Forensic Toxicology Laboratory Scientist I - Lenexa, KS, Monday to Friday, 8:00 AM to 5:00 PM Pay range: $21.29+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours • Best-in-class well-being programs • Annual, no-cost health assessment program Blueprint for Wellness • healthy MINDS mental health program • Vacation and Health/Flex Time • 6 Holidays plus 1 "MyDay" off • FinFit financial coaching and services • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service • Employee stock purchase plan • Life and disability insurance, plus buy-up option • Flexible Spending Accounts • Annual incentive plans • Matching gifts program • Education assistance through MyQuest for Education • Career advancement opportunities • and so much more! This position works within the Forensic Toxicology Laboratory and is responsible for all aspects of testing of donor specimens including specimen preparation and instrument operation. Required Work Experience: N/A Preferred Work Experience: Minimum of one (1) year laboratory experience preferred. Physical and Mental Requirements: Ability to perform routine and repetitive motions, such as pipetting. Ability to stand or sit for long periods of time. Knowledge: Knowledge of methods and procedures used by the laboratory preferred. Education: BS in Medical Technology preferred; or BS/BA in Chemistry or Biology Skills: N/A Maintain chain of custody of forensic specimens and follow approved sample handling procedures. Maintain competency in the following areas: follow all written procedures in departmental SOP, prepare and verify performance of all new reagents, ensure that all required calibrators and quality control samples are included in each batch, demonstrate good analytical technique with minimal failed loads, capable of performing routine maintenance of equipment utilized in area of responsibility, capable of programming sequence table for sample analysis, capable of basic data review. Maintain legible and complete documents. Maintain clean and organized work area. Perform and document checks of temperature dependent equipment. Participate in completion of method and/or instrument validation studies to quality standards. Participate in validation of new calibrators, controls and new or modified analytical procedures. Maintain acceptable productivity and quality levels, and notify Supervisor and/or Group Lead of equipment or production problems. Complete assigned continuing education activities and competency verification checks. Follow the direction of the Supervisor and/or Group Lead and adhere to all company and department policies. Complete all required quality control and quality assurance documentation related to job function. Follow work schedule as defined by the Supervisor. Maintain professional work environment. Other duties as assigned. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.