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Become A Clinical Services Coordinator

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Working As A Clinical Services Coordinator

  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • Deal with People

  • Unpleasant/Angry People

  • Stressful

  • $52,021

    Average Salary

What Does A Clinical Services Coordinator Do

Social and human service assistants provide client services, including support for families, in a wide variety of fields, such as psychology, rehabilitation, and social work. They assist other workers, such as social workers, and they help clients find benefits or community services.

Duties

Social and human service assistants typically do the following:

  • Help determine what type of aid their clients need
  • Work with clients and other professionals, such as social workers, to develop a treatment plan
  • Help clients find assistance with daily activities, such as eating and bathing
  • Research services, such as food stamps and Medicaid, that are available to their clients in their communities
  • Coordinate services provided to clients
  • Help clients complete paperwork to apply for assistance programs
  • Transport clients—for example, by driving them to appointments or to services within their community
  • Check in with clients to ensure that services are provided appropriately

Social and human service assistants have many job titles, including case work aide, clinical social work aide, family service assistant, social work assistant, addictions counselor assistant, and human service worker.

Social and human service assistants help clients to identify and obtain benefits and services. In addition to initially connecting clients with benefits or services, social and human service assistants may follow up with clients to ensure that they are receiving the intended services and that the services are meeting their needs. They work under the direction of social workers, psychologists, or other social and human service workers.

With children and families, social and human service assistants ensure that the children live in safe homes. They help parents get the resources, such as food stamps or childcare, they need to care for their children.

With the elderly, these workers help clients stay in their own homes and live under their own care whenever possible. Social and human service assistants may coordinate meal deliveries or find personal care aides to help with the clients’ day-to-day needs, such as running errands and bathing. In some cases, human service workers help look for residential care facilities, such as nursing homes.

For people with disabilities, social and human service assistants help find rehabilitation services that aid their clients. They may work with employers to make a job more accessible to people with disabilities. Some workers find personal care services to help clients with daily living activities, such as bathing and making meals.

For people with addictions, human service assistants find rehabilitation centers that meet their clients’ needs. They also may find support groups for people who are dependent on alcohol, drugs, gambling, or other substances or behaviors.

With veterans, assistants help people who have been discharged from the military adjust to civilian life. They help with practical needs, such as locating housing and finding ways to apply skills gained in the military to civilian jobs. They may also help their clients navigate the overwhelming number of services available to veterans.

For people with mental illnesses, social and human service assistants help clients find the appropriate resources to help them cope with their illness. They find self-help and support groups to provide their clients with an assistance network. In addition, they may find personal care services or group housing to help those with more severe mental illnesses care for themselves.

With immigrants, workers help clients adjust to living in a new country. They help the clients locate jobs and housing. They also may help them find programs that teach English, or they may find legal assistance to help immigrants get various administrative paperwork in order.

With former prison inmates, human service assistants find job training or placement programs to help clients reenter society. Human service assistants help former inmates find housing and connect with programs that help them start a new life for themselves.

With homeless people, assistants help clients meet their basic needs. They find temporary or permanent housing for their clients and locate places, such as soup kitchens, that provide meals. Human service assistants also may help homeless people find resources to address other problems they may have, such as joblessness.

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How To Become A Clinical Services Coordinator

Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.

Education

Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.

Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.

The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.

Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education. 

Training

Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.

Advancement

For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.

Important Qualities

Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.

Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.

Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.

Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.

Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.

Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.

Some employers require a criminal background check. In some settings, workers need a valid driver’s license.

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Clinical Services Coordinator Videos

Day in the Life of a School Social Worker

Career Advice on becoming a Research Nurse by Sara S (Full Version)

Career Conversations: Discovering Careers in Community Health and Social Services

Clinical Services Coordinator Jobs

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Clinical Services Coordinator Career Paths

Clinical Services Coordinator
Registered Nurse Case Manager Nursing Director
Administrative Director
8 Yearsyrs
Service Director President/Chief Executive Officer Chairperson
Assistant Principal
10 Yearsyrs
Speech Language Pathologist Senior Technician Specialist Accounts Payable Clerk
Business Office Manager
8 Yearsyrs
Speech Language Pathologist Clinical Supervisor Assistant Director
Center Director
7 Yearsyrs
Clinician Therapist
Clinical Director
9 Yearsyrs
Nursing Director Consultant Nurse Staff Nurse
Clinical Manager
8 Yearsyrs
Clinical Supervisor Program Manager
Deputy Director
9 Yearsyrs
Service Director Assistant General Manager Assistant Director
Director Of Admissions
7 Yearsyrs
Nursing Director Case Manager Social Worker
Director Of Social Services
6 Yearsyrs
Clinical Supervisor Program Director
Education Director
7 Yearsyrs
Program Director Registered Nurse Case Manager
Medical Case Manager
8 Yearsyrs
Clinical Director Nurse Practitioner Staff Nurse
Nurse Manager
9 Yearsyrs
Clinical Director Service Director
Nursing Director
9 Yearsyrs
Registered Nurse Case Manager Clinical Manager
Practice Manager
9 Yearsyrs
Program Director Adjunct Instructor Instructor
Program Manager
8 Yearsyrs
Program Manager Senior Project Manager
Project Director
8 Yearsyrs
Clinician Program Director General Manager
Regional Director
9 Yearsyrs
Clinical Psychologist Mental Health Consultant Mental Health Technician
Residential Manager
5 Yearsyrs
Program Manager Product Manager Operations Manager
Service Director
10 Yearsyrs
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Help others decide if this is a good career for them

Average Length of Employment
Coordinator 2.6 years
Head Coordinator 2.5 years
Top Careers Before Clinical Services Coordinator
Staff Nurse 14.3%
Therapist 8.2%
Internship 5.0%
Nurse 4.4%
Clinician 4.4%
Counselor 3.8%
Director 3.2%
Top Careers After Clinical Services Coordinator
Therapist 7.8%
Clinician 7.5%
Nurse 5.2%
Director 3.7%
Consultant 3.7%
Manager 3.0%

Do you work as a Clinical Services Coordinator?

Clinical Services Coordinator Demographics

Gender

Female

76.6%

Male

21.8%

Unknown

1.6%
Ethnicity

White

63.5%

Hispanic or Latino

13.6%

Black or African American

11.8%

Asian

7.2%

Unknown

3.9%
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Foreign Languages Spoken

Spanish

81.3%

Urdu

6.3%

Arabic

6.3%

Hindi

6.3%
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Clinical Services Coordinator Education

Schools

University of Phoenix

18.5%

Walden University

6.5%

Strayer University

5.4%

Kaplan University

5.4%

University of Southern California

5.4%

Pennsylvania State University

4.3%

University of Illinois at Urbana-Champaign

4.3%

Barry University

4.3%

Capella University

4.3%

Loyola University of Chicago

4.3%

Webster University

4.3%

Wayne State University

4.3%

Southern Connecticut State University

4.3%

Middle Tennessee State University

4.3%

University of Florida

3.3%

Appalachian State University

3.3%

Virginia Commonwealth University

3.3%

Michigan State University

3.3%

San Francisco State University

3.3%

Saddleback College

3.3%
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Majors

Nursing

23.9%

Business

10.9%

Social Work

10.6%

Health Care Administration

6.0%

Psychology

5.7%

Clinical Psychology

5.5%

School Counseling

4.7%

Counseling Psychology

4.2%

Mental Health Counseling

3.9%

Public Health

3.6%

Education

3.6%

Pharmacy

3.6%

Management

2.9%

Medical Technician

2.3%

Educational Leadership

1.8%

Family Therapy

1.6%

Communication

1.6%

Biology

1.3%

Human Services

1.3%

Health/Medical Preparatory Programs

1.0%
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Degrees

Masters

38.5%

Bachelors

22.8%

Other

16.2%

Associate

8.7%

Doctorate

8.5%

Certificate

3.5%

Diploma

1.0%

License

0.8%
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Clinical Services Coordinator Videos

Day in the Life of a School Social Worker

Career Advice on becoming a Research Nurse by Sara S (Full Version)

Career Conversations: Discovering Careers in Community Health and Social Services

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Part Time
Internship
Temporary

Real Clinical Services Coordinator Salaries

Job Title Company Location Start Date Salary
Clinical Service Coordinator/Manager Belle Fountain Rehabilitation and Nursing Center, Inc. Riverview, MI Apr 15, 2016 $89,482
Clinical Services Coordinator Balajie Home Health Care, Inc. Southfield, MI Sep 02, 2014 $78,429
Clinical Services Coordinator Potomac Home Health Care Rockville, MD Sep 01, 2010 $72,696
Coordinator, Clinical Services Go and Go, M.D., P.A. Boynton Beach, FL Sep 21, 2010 $65,000
Clinical Services Coordinator/Manager Belle Fountain Nursing and Rehabilitation Center I Riverview, MI Apr 15, 2013 $61,381
Clinical Services Coordinator Glencrest Nursing and Rehabilitation Centre, Ltd Chicago, IL Sep 30, 2010 $60,000
Coordinator, Clinical & Laboratory Services Hussein & Orellana Ltd. Joliet, IL Oct 01, 2010 $60,000
Clinical Services Coordinator/Clinical Nurse Speci Otsego County (Otsego Manor Nursing & Rehabilitati Cooperstown, NY Dec 23, 2013 $59,446
Coordinator, Clinical & Laboratory Services Hussein & Orellana Ltd. Joliet, IL Jun 28, 2010 $55,000

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Top Skills for A Clinical Services Coordinator

  1. Procedures
  2. Clinical Services
  3. Mental Health
You can check out examples of real life uses of top skills on resumes here:
  • Conduct research to develop methodologies, instrumentation and procedures for medical application, analyzing data and presenting findings.
  • Communicate regularly with physicians and conduct observations of clinical services in order to maintain an active understanding of all clinic services.
  • Conducted initial mental health and current functioning ability assessments.
  • Developed treatment plans and monitored implementation of treatment goals.
  • Assist, understand and execute center mission, philosophy and clinical policies.

How Would You Rate Working As a Clinical Services Coordinator?

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Clinical Services Coordinator Videos

Day in the Life of a School Social Worker

Career Advice on becoming a Research Nurse by Sara S (Full Version)

Career Conversations: Discovering Careers in Community Health and Social Services

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