What does a clinical services coordinator do?
Clinical services coordinators are professionals who are responsible for managing the daily operations of healthcare programs or department by coordinating medical services. These coordinators must serve as a liaison between the medical staff and their patients by maintaining phone calls and monitoring the utilization of services. They are required to perform clinical evaluations to determine whether patients are qualified for rehab criteria and review with their physicians. Clinical services coordinators must also secure financial resources for patients who cannot avail government benefits due to unavailable funds.
Clinical services coordinator responsibilities
Here are examples of responsibilities from real clinical services coordinator resumes:
- Manage caseload by providing care coordination to individuals with a primary intellectual/developmental disability diagnosis all of whom receive community-base waiver services.
- Provide mental health services to judicially commit patients and mentally disorder offenders in a community-base system of care.
- Deliver training for new EMR software, thereby decreasing volume of technical support need.
- Compile and submit patient medical records for payment to Medicaid through value options or AFMC programming.
- Maintain extensive documentation on all client contact to ensure accurate billing for Medicaid and other funding sources.
- Collaborate with executive management on implementation of new EMR software database.
- Provide patient and family education as instructor for cardiopulmonary rehabilitation classes.
- Coordinate pain management, early intervention, durable medical equipment, outpatient rehabilitation and psychiatric services for subscribers
- Coordinate efforts to secure financial resources for patients when government benefits are unavailable or inadequate to support independent living.
- Develop, monitor and maintain patient individualize treatment plans base on principles of ABA and in collaboration with a multidisciplinary team.
- Function as the safety officer in compliance with OSHA standards.
- Monitor JCAHO, OSHA and other health code compliance for all clinical departments.
- Coordinate services for children and families affect by abuse.Assist with medical exams and telemedicine exams.conduct forensic interviews and psychosocial evaluations.
Clinical services coordinator skills and personality traits
We calculated that 25% of Clinical Services Coordinators are proficient in Patients, Clinical Services, and Social Work. They’re also known for soft skills such as Time-management skills, Emotional stability, and Physical stamina.
We break down the percentage of Clinical Services Coordinators that have these skills listed on their resume here:
- Patients, 25%
Acted as Clinical lead for coordination of daily patient care for patients on Trauma Services including (General Surgery/Orthopedic Surgery/Neurosurgery).
- Clinical Services, 10%
Communicate regularly with physicians and conduct observations of clinical services in order to maintain an active understanding of all clinic services.
- Social Work, 6%
Supervised group of social workers, nurses, therapists, and office staff in clinical operations of outpatient psychiatric treatment center.
- Mental Health, 6%
Manage activities of clinical and administrative staff in management of a Forensic Outpatient Mental Health Program.
- Oversight, 4%
Provided oversight of grants management.
- EMR, 4%
Implemented EMR (Electronic Medical Records) systems in various hospital settings, including inpatient community hospitals and outpatient specialty hospitals.
"patients," "clinical services," and "social work" are among the most common skills that clinical services coordinators use at work. You can find even more clinical services coordinator responsibilities below, including:
Emotional stability. Another soft skill that's essential for fulfilling clinical services coordinator duties is emotional stability. The role rewards competence in this skill because "registered nurses need emotional resilience and the ability to cope with human suffering, emergencies, and other stressors." According to a clinical services coordinator resume, here's how clinical services coordinators can utilize emotional stability in their job responsibilities: "provided clinical supervision to a treatment team in effort to improve foster care stability and reduce placement disruptions. "
Physical stamina. Another skill that relates to the job responsibilities of clinical services coordinators is physical stamina. This skill is critical to many everyday clinical services coordinator duties, as "nurses should be comfortable performing physical tasks, such as lifting patients." This example from a resume shows how this skill is used: "assessed patients in active withdrawal and provided interventions to manage physical and psychological withdrawal symptoms. "
Compassion. A big part of what clinical services coordinators do relies on "compassion." You can see how essential it is to clinical services coordinator responsibilities because "registered nurses should be caring and empathetic when working with patients." Here's an example of how this skill is used from a resume that represents typical clinical services coordinator tasks: "ensured patients receive the highest level of service and compassion. "
Organizational skills. Another common skill required for clinical services coordinator responsibilities is "organizational skills." This skill comes up in the duties of clinical services coordinators all the time, as "nurses often work with multiple patients who have a variety of health needs." An excerpt from a real clinical services coordinator resume shows how this skill is central to what a clinical services coordinator does: "conduct performance reviews, support stakeholders in developing performance goals that support organizational kpi's (key performance indicators). "
Detail oriented. Lastly, "detail oriented" is an important element of what a clinical services coordinator does. Clinical services coordinator responsibilities require this skill because "registered nurses must be precise because they must ensure that patients get the correct treatments and medicines at the right time." This resume example highlights how clinical services coordinator duties rely on this skill: "maintained a detailed approach to follow-up with patients regarding medical questions and concerns. "
The three companies that hire the most clinical services coordinators are:
- Prime Healthcare14 clinical services coordinators jobs
- LifePoint Health9 clinical services coordinators jobs
- Wellpath5 clinical services coordinators jobs
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Compare different clinical services coordinators
Clinical services coordinator vs. Activity specialist
An activity specialist is responsible for organizing events and planning activity outline for a social institution or a group of people. Activity specialists identify the activity requirements and goals, coordinate with suppliers and vendors for resources, and calculate costs and expenses within the budget limitations. They also finalize the participants' lists and pick the best grounds to set up an activity, ensuring the safety and security of the guests. An activity specialist must have excellent communication and organizational skills, especially in writing reports and creating clear expectations to discuss with the management.
While similarities exist, there are also some differences between clinical services coordinators and activity specialist. For instance, clinical services coordinator responsibilities require skills such as "clinical services," "social work," "mental health," and "oversight." Whereas a activity specialist is skilled in "good communication," "adaptive," "mediation," and "role model." This is part of what separates the two careers.
Activity specialists earn the highest salaries when working in the education industry, with an average yearly salary of $33,838. On the other hand, clinical services coordinators are paid more in the health care industry with an average salary of $56,085.activity specialists tend to reach lower levels of education than clinical services coordinators. In fact, activity specialists are 17.3% less likely to graduate with a Master's Degree and 3.5% less likely to have a Doctoral Degree.Clinical services coordinator vs. Clinical research nurse
A clinical research nurse is responsible for conducting research studies on various health conditions, illness treatments, and healthcare methodologies, analyzing existing scientific research to make new reports. Clinical research nurses also communicate with other health professionals and health organizations for their insights and recommendations for a specific medical study, ensuring to report their findings to doctors and medical researchers for further validation and clinical trials. A clinical research nurse must have excellent knowledge of communication, both written and spoken, as well as expertise in the medical industry.
In addition to the difference in salary, there are some other key differences worth noting. For example, clinical services coordinator responsibilities are more likely to require skills like "clinical services," "social work," "mental health," and "oversight." Meanwhile, a clinical research nurse has duties that require skills in areas such as "bls," "acute care," "acls," and "quality care." These differences highlight just how different the day-to-day in each role looks.
On average, clinical research nurses earn a higher salary than clinical services coordinators. Some industries support higher salaries in each profession. Interestingly enough, clinical research nurses earn the most pay in the education industry with an average salary of $61,917. Whereas clinical services coordinators have higher pay in the health care industry, with an average salary of $56,085.clinical research nurses earn lower levels of education than clinical services coordinators in general. They're 14.6% less likely to graduate with a Master's Degree and 3.5% less likely to earn a Doctoral Degree.Clinical services coordinator vs. Treatment coordinator
A Treatment Coordinator is responsible for assisting the doctors and other medical professionals in performing treatment procedures and administering medications for the patients. Treatment Coordinators manage administrative duties, such as scheduling medical appointments, discussing the treatment plans to the patients, updating medical information on the database, and processing payments for the medical procedures. They also coordinate with the insurance agencies to verify the patients' eligibility and information and file documents as necessary. A Treatment Coordinator must have excellent communication and organizational skills, especially in maintaining databases and ensuring that all medical forms are organized and safely stored.
The required skills of the two careers differ considerably. For example, clinical services coordinators are more likely to have skills like "oversight," "emr," "medical terminology," and "patient service." But a treatment coordinator is more likely to have skills like "customer service," "financial arrangements," "treatment options," and "oral surgery."
Treatment coordinators make a very good living in the non profits industry with an average annual salary of $42,993. On the other hand, clinical services coordinators are paid the highest salary in the health care industry, with average annual pay of $56,085.Most treatment coordinators achieve a lower degree level compared to clinical services coordinators. For example, they're 7.4% less likely to graduate with a Master's Degree, and 2.8% less likely to earn a Doctoral Degree.Clinical services coordinator vs. Ambulatory care coordinator
An ambulatory care coordinator coordinates with physicians to ensure that the patients' individual medical needs are identified and addressed on time. Ambulatory care coordinators work directly under the supervision of an assigned ambulatory manager and supervisor to promote patients' health and welfare through face-to-face, telephone, or email. They maintain knowledge and expertise in electronic software tools so that medical records can be encoded into the computer. Ambulatory care coordinators are also required to take the licensure exams for registered nurses.
Types of clinical services coordinator
Updated January 8, 2025
