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Become A Clinical Services Director

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Working As A Clinical Services Director

  • Communicating with Supervisors, Peers, or Subordinates
  • Making Decisions and Solving Problems
  • Establishing and Maintaining Interpersonal Relationships
  • Evaluating Information to Determine Compliance with Standards
  • Developing and Building Teams
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Make Decisions

  • $77,000

    Average Salary

What Does A Clinical Services Director Do

Medical and health services managers, also called healthcare executives or healthcare administrators, plan, direct, and coordinate medical and health services. They may manage an entire facility, a specific clinical area or department, or a medical practice for a group of physicians. Medical and health services managers must adapt to changes in healthcare laws, regulations, and technology.

Duties

Medical and health services managers typically do the following:

  • Work to improve efficiency and quality in delivering healthcare services
  • Develop departmental goals and objectives
  • Ensure that the facility in which they work is up to date on and compliant with new laws and regulations
  • Recruit, train, and supervise staff
  • Manage the finances of the facility, such as patient fees and billing
  • Create work schedules
  • Prepare and monitor budgets and spending to ensure departments operate within allocated funds
  • Represent the facility at investor meetings or on governing boards
  • Keep and organize records of the facility’s services, such as the number of inpatient beds used
  • Communicate with members of the medical staff and department heads

Medical and health services managers work closely with physicians and surgeons, registered nurses, medical and clinical laboratory technologists and technicians, and other healthcare workers. Others may interact with patients or insurance agents.

Medical and health services managers’ titles depend on the facility or area of expertise in which they work. The following are examples of types of medical and health services managers:

Nursing home administrators manage staff, admissions, finances, and care of the building, as well as care of the residents in nursing homes. All states require licensure for nursing home administrators; licensing requirements vary by state.

Clinical managers oversee a specific department, such as nursing, surgery, or physical therapy, and have responsibilities based on that specialty. Clinical managers set and carry out policies, goals, and procedures for their departments; evaluate the quality of the staff’s work; and develop reports and budgets.

Health information managers are responsible for the maintenance and security of all patient records and data. They must stay up to date with evolving information technology, current or proposed laws about health information systems, and trends in managing large amounts of complex data. Health information managers must ensure that databases are complete, accurate, and accessible only to authorized personnel. They also may supervise the work of medical records and health information technicians.

Assistant administrators work under the top administrator in larger facilities and often handle daily decisions. Assistants might direct activities in clinical areas, such as nursing, surgery, therapy, medical records, or health information. They also handle administrative tasks, such as ensuring that their department has the necessary supplies and that equipment is operational and up to date.

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How To Become A Clinical Services Director

Most medical and health services managers have at least a bachelor’s degree before entering the field. However, master’s degrees are common and sometimes preferred by employers. Educational requirements vary by facility.

Education

Medical and health services managers typically need at least a bachelor’s degree to enter the occupation. However, master’s degrees are common and sometimes preferred by employers. Graduate programs often last between 2 and 3 years and may include up to 1 year of supervised administrative experience in a hospital or healthcare consulting setting.

Prospective medical and health services managers typically have a degree in health administration, health management, nursing, public health administration, or business administration. Degrees that focus on both management and healthcare combine business-related courses with courses in medical terminology, hospital organization, and health information systems. For example, a degree in health administration or health information management often includes courses in health services management, accounting and budgeting, human resources administration, strategic planning, law and ethics, health economics, and health information systems.

Work Experience in a Related Occupation

Many employers require prospective medical and health services managers to have some work experience in either an administrative or a clinical role in a hospital or other healthcare facility. For example, nursing home administrators usually have years of experience working as a registered nurse.

Others may begin their careers as medical records and health information technicians, administrative assistants, or financial clerks within a healthcare office.

Important Qualities

Analytical skills. Medical and health services managers must understand and follow current regulations and adapt to new laws.

Communication skills. These managers must effectively communicate policies and procedures with other health professionals and ensure their staff’s compliance with new laws and regulations.

Detail oriented. Medical and health services managers must pay attention to detail. They might be required to organize and maintain scheduling and billing information for very large facilities, such as hospitals.

Interpersonal skills. Medical and health services managers discuss staffing problems and patient information with other professionals, such as physicians and health insurance representatives.

Leadership skills. These managers are often responsible for finding creative solutions to staffing or other administrative problems. They must hire, train, motivate, and lead staff.

Technical skills. Medical and health services managers must stay up to date with advances in healthcare technology and data analytics. For example, they may need to use coding and classification software and electronic health record (EHR) systems as their facility adopts these technologies.

Licenses, Certifications, and Registrations

All states require licensure for nursing home administrators; requirements vary by state. In most states, these administrators must have a bachelor’s degree, complete a state-approved training program, and pass a national licensing exam. Some states also require applicants to pass a state-specific exam; others may require applicants to have previous work experience in a healthcare facility. Some states also require licensure for administrators in assisted-living facilities. For information on specific state-by-state licensure requirements, visit the National Association of Long Term Care Administrator Boards.

A license is typically not required in other areas of medical and health services management. However, some positions may require applicants to have a registered nurse or social worker license.

Although certification is not required, some managers choose to become certified. Certification is available in many areas of practice. For example, the Professional Association of Health Care Office Management offers certification in medical management, the American Health Information Management Association offers health information management certification, and the American College of Health Care Administrators offers the Certified Nursing Home Administrator and Certified Assisted Living Administrator distinctions.

Advancement

Medical and health services managers advance by moving into higher paying positions with more responsibility. Some health information managers, for example, can advance to become responsible for the entire hospital’s information systems. Other managers may advance to top executive positions within the organization.

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Clinical Services Director Career Paths

Clinical Services Director
Executive Director
Chief Executive Officer
8 Yearsyrs
Vice President
Managing Director
11 Yearsyrs
Regional Director
Operations Director
9 Yearsyrs
Regional Director
9 Yearsyrs
Chief Nursing Officer
Chief Operating Officer
11 Yearsyrs
Chief Nursing Officer
13 Yearsyrs
Director Of Health Services
Clinical Director
9 Yearsyrs
Director Of Health Services
10 Yearsyrs
Managed Care Director
Senior Director
13 Yearsyrs
Managed Care Director
9 Yearsyrs
Chief Executive Officer
President & Chief Operating Officer
13 Yearsyrs
Chief Operating Officer
Chief Of Staff
7 Yearsyrs
Operations Vice President
Executive Vice President
11 Yearsyrs
Operations Vice President
11 Yearsyrs
Director Of Clinical Operations
12 Yearsyrs
Administrative Services Director
Director Of Human Resources
10 Yearsyrs
Administrative Services Director
10 Yearsyrs
Health Director
9 Yearsyrs
Administrative Director
Assistant Vice President
7 Yearsyrs
Administrative Director
8 Yearsyrs
Health Director
Medical Director
9 Yearsyrs
Branch Director
Area Director
8 Yearsyrs
Branch Director
8 Yearsyrs
President
Interim Director
10 Yearsyrs
Director Of Quality Management
Director Of Quality
14 Yearsyrs
Director Of Quality Management
13 Yearsyrs
Senior Director
Executive Director Of Operations
7 Yearsyrs
Regional Director Of Operations
National Director
10 Yearsyrs
Regional Director Of Operations
11 Yearsyrs
Administrative Director, Behavioral Health Services
11 Yearsyrs
Hospice Director
12 Yearsyrs
Area Director
Director Of Training
7 Yearsyrs
Quality Assurance Director
Nursing Director
9 Yearsyrs
Quality Assurance Director
11 Yearsyrs
Director Of Admissions
Center Director
7 Yearsyrs
Director Of Admissions
7 Yearsyrs
President/Chief Executive Officer
Global Director
14 Yearsyrs
Business Development Director
Business Director
10 Yearsyrs
Community Service Director
Communications Director
6 Yearsyrs
Director Of Case Management
Director Of Social Work
6 Yearsyrs
Director Of Case Management
11 Yearsyrs
Compliance Director
12 Yearsyrs
Wellness Director
Resident Services Director
6 Yearsyrs
Wellness Director
7 Yearsyrs
Hospice Director
Director Of Professional Services
11 Yearsyrs
Compliance Director
Director Of Business Operations
10 Yearsyrs
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Help others decide if this is a good career for them

Average Length of Employment
Nursing Director 3.5 years
Clinical Director 3.4 years
Hospice Director 3.3 years
Clinical Manager 3.3 years
Top Careers Before Clinical Services Director
Staff Nurse 16.9%
Nurse 4.1%
Director 2.9%
Therapist 2.8%
Supervisor 1.9%
Top Careers After Clinical Services Director
Director 4.3%
Nurse 3.8%
Consultant 3.6%
Therapist 2.3%

Do you work as a Clinical Services Director?

Clinical Services Director Demographics

Gender

Female

69.8%

Male

21.0%

Unknown

9.2%
Ethnicity

White

63.9%

Hispanic or Latino

14.3%

Black or African American

11.9%

Asian

6.6%

Unknown

3.3%
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Foreign Languages Spoken

Spanish

67.4%

French

6.5%

German

4.3%

Russian

4.3%

Swedish

2.2%

Finnish

2.2%

Japanese

2.2%

Cheyenne

2.2%

Tagalog

2.2%

Polish

2.2%

Korean

2.2%

Italian

2.2%
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Clinical Services Director Education

Schools

University of Phoenix

29.0%

Walden University

9.5%

Chamberlain College of Nursing

5.3%

Grand Canyon University

5.1%

Capella University

4.7%

University of Texas at Arlington

4.3%

New York University

4.3%

University of South Florida

3.7%

Indiana Wesleyan University

3.7%

Wayne State University

3.5%

South University

3.1%

University of Kansas

2.9%

University of Illinois at Chicago

2.9%

Arizona State University

2.7%

Excelsior College

2.7%

Adelphi University

2.7%

Ohio University -

2.5%

Virginia Commonwealth University

2.5%

Kent State University

2.5%

Boston University

2.5%
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Majors

Nursing

51.2%

Social Work

9.9%

Business

8.4%

Psychology

3.4%

Health Care Administration

3.4%

Clinical Psychology

3.3%

Counseling Psychology

3.0%

Mental Health Counseling

2.6%

School Counseling

2.1%

Management

2.0%

Nursing Science

2.0%

Education

1.6%

Pharmacy

1.3%

Public Health

1.2%

Family Therapy

1.1%

Medical Technician

0.9%

Physical Therapy

0.8%

Dietetics

0.7%

Family Practice Nursing

0.7%

Rehabilitation Science

0.6%
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Degrees

Masters

41.1%

Bachelors

23.8%

Associate

13.9%

Other

9.5%

Doctorate

7.5%

Certificate

2.4%

Diploma

1.4%

License

0.4%
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Job type you want
Full Time
Part Time
Internship
Temporary
Average Yearly Salary
$77,000
View Detailed Salary Report
$50,000
Min 10%
$77,000
Median 50%
$77,000
Median 50%
$77,000
Median 50%
$77,000
Median 50%
$77,000
Median 50%
$77,000
Median 50%
$77,000
Median 50%
$117,000
Max 90%
Best Paying Company
Blue Cross Blue Shield of Texas
Highest Paying City
Sunnyvale, CA
Highest Paying State
New Jersey
Avg Experience Level
3.0 years
How much does a Clinical Services Director make at top companies?
The national average salary for a Clinical Services Director in the United States is $77,270 per year or $37 per hour. Those in the bottom 10 percent make under $50,000 a year, and the top 10 percent make over $117,000.

Real Clinical Services Director Salaries

Job Title Company Location Start Date Salary
Director of Pre-Clinical Services Cvpath Institute, Inc. Gaithersburg, MD Oct 15, 2014 $140,000 -
$150,000
Director, Clinical Services Brigham and Women's Hospital Boston, MA Jun 24, 2015 $130,000
Medical Spa Clinical Services Physician/Director O Skin Medical Corporation Cerritos, CA Jan 02, 2014 $110,757 -
$208,700
Director Clinical Services Peacehealth Peace Island Medical Center Friday Harbor, WA Feb 12, 2015 $105,123 -
$157,684
Director Clinical Services Peacehealth Peace Island Medical Center Friday Harbor, WA Sep 01, 2014 $103,411 -
$155,106
Director of Clinical Services & Development Greater Missouri Medical Pro-Care Providers, Inc. Joplin, MO Jun 01, 2012 $87,500
Director of Clinical Services Careparth Healthcare System LLP Arlington, TX Oct 15, 2011 $85,000
Director of Clinical Services Loving Care Home Health, LLC Sunnyvale, CA Sep 26, 2013 $80,891
Director of Clinical Services Prime Care Resource, Inc. Park Ridge, IL Oct 01, 2015 $78,263
Director of Clinical Services Prime Care Resource, Inc. Park Ridge, IL Oct 01, 2012 $78,263
Director of Clinical Services Prime Care Resource, Inc. Park Ridge, IL Oct 01, 2009 $78,263
Director of Clinical Services Prime Care Resources, Inc. Park Ridge, IL Apr 22, 2008 $77,657
Director, Clinical Services Housing Works, Inc. New York, NY Nov 14, 2013 $75,000
Director of Clinical Services American Homecare LLC Libertyville, IL Mar 03, 2011 $70,000
Director of Clinical Services American Homecare LLC Libertyville, IL Mar 22, 2011 $70,000
Director of Clinical Services American Homecare LLC Libertyville, IL Mar 28, 2011 $70,000
Director of Clinical Services Golden Heart Home Health, Inc. Rosemont, IL Jan 13, 2014 $68,744
Director of Clinical Services Southern Health Network, Inc. Doral, FL Oct 06, 2010 $67,347
Clinical Services Director PW Health Service LLC Laredo, TX Sep 27, 2012 $67,034
Dental Clinic Services Director Metropolitan Dental Associates, Inc. Washington, DC Oct 01, 2011 $64,000

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Top Skills for A Clinical Services Director

  1. Clinical Staff
  2. Patient Care
  3. Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Provided clinical supervision to clinical staff and administrative supervision to speech and language pathologists, occupational therapists and psychiatrists.
  • Audited patient care documentation for compliance with federal guidelines.
  • Reviewed, revised and developed policies and procedures as required for organizational functioning and smooth operations.
  • Develop clinical excellence and quality process improvement to ensure compliance with company, state and government regulations.
  • Direct supervision of 25-30 nursing staff members, including responsibility for hiring, scheduling, staff meetings and evaluations.

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Top 10 Best States for Clinical Services Directors

  1. Massachusetts
  2. Rhode Island
  3. Delaware
  4. Nevada
  5. New York
  6. District of Columbia
  7. New Mexico
  8. California
  9. New Jersey
  10. Connecticut
  • (767 jobs)
  • (67 jobs)
  • (56 jobs)
  • (108 jobs)
  • (661 jobs)
  • (103 jobs)
  • (134 jobs)
  • (1,996 jobs)
  • (493 jobs)
  • (197 jobs)

Top Clinical Services Director Employers

Jobs From Top Clinical Services Director Employers

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