Clinical services directors are in charge of all the operational and administrative activities of a medical facility. Their ultimate objective is to ensure patients receive the best care possible.

Clinical services directors undertake activities to maintain high standards of patient care and advise medical staff on clinical service matters. In addition, their administrative responsibilities include supervising, recruiting, training, and providing continuous education for their staff.

Clinical services directors work closely with physicians and other professionals in their line of work. They typically work in hospitals, private clinics, nursing homes, or schools. Successful clinical services directors should have leadership skills, analytical skills, problem-solving skills, organizational skills, and communication skills. They should also be up to date with the laws and legislation around patient care.

Most clinical services directors work 40 hours a week, but they are expected to always be on call since they may be needed at the hospital at any time.

What Does a Clinical Services Director Do

There are certain skills that many clinical services directors have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed interpersonal skills, technical skills and analytical skills.

Learn more about what a Clinical Services Director does

How To Become a Clinical Services Director

If you're interested in becoming a clinical services director, one of the first things to consider is how much education you need. We've determined that 42.9% of clinical services directors have a bachelor's degree. In terms of higher education levels, we found that 24.8% of clinical services directors have master's degrees. Even though most clinical services directors have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Clinical Services Director

Clinical Services Director Career Paths

Average Salary for a Clinical Services Director

Clinical Services Directors in America make an average salary of $90,816 per year or $44 per hour. The top 10 percent makes over $129,000 per year, while the bottom 10 percent under $63,000 per year.
Average Clinical Services Director Salary
$90,816 Yearly
$43.66 hourly

What Am I Worth?


Roles and Types of Clinical Services Director

The role of a clinical services director includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general clinical services director responsibilities:

  • Direct, coordinate, and monitor nursing care delivery to assure safe, effective,
  • Conduct coverage review based on individual member plan documents,
  • Facilitates and promotes communication and solid working relationships among client hospitals, physician employees, midlevel providers

There are several types of clinical services director, including:



Directors report to board members regarding what's going on with the company as a whole. Then together, they work to develop new marketing and business strategies to help the company grow and expand.

Typically, directors have the ultimate, hands-down decision making capability, which is a lot of responsibility for one person, especially considering the type of decisions you'll be making. Any top-level decisions will come to you. You may also be responsible for approving a final budget and making sure company policies are being followed.

Some directors have long work hours, it depends on your employer and industry. Some directors will work longer than the typical 40-hour work week and many have erratic schedules that are determined by meetings, which are usually held after normal business hours.

  • Average Salary: $113,489
  • Degree: Bachelor's Degree

Nursing Director


Nursing is not only a rewarding career but one that can be creative too. Although the nursing profession has been around for quite some time, many do not know the career growth it offers, simply because of preconceived notions of nursing being a stagnant role.

However, recently, caretaking is an area where hospitals and governments are focusing on improving to provide better care, such as for the elderly people, leading to an increase in nursing roles.

The role of a nursing director is in overseeing the operations of a nursing team. Their duties involve tasks such as developing strategic nursing department plans, establishing patient care policies, facilitating the patient admission process, and managing the departmental budget. Besides that, they also help in coordinating the training of nursing staffs.

Employers require nursing directors have a minimum of a bachelor's degree. However, a master's degree is preferred. In addition, at least five years of relevant nursing experience needs to be demonstrated. This role earns, on average, $37 per hour and suits an individual who has excellent managerial and nursing skills.

  • Average Salary: $87,643
  • Degree: Associate Degree

Service Director


A Service Director designs customer service policies and develops working models to ensure his/her or her company a high-quality service. He/She or she will set objectives and create guidelines for the work and see to it that the quality standards of the service are met.

Service directors make sure that all equipment necessary to carry out excellent service is in place and functional. They install methods to measure the outcome of customer services, analyze metrics, and create reports to understand trends regarding successful and failing customer service processes. The objective of the reports is to inform management and come up with ways to improve, of course.

You need a Bachelor's degree and years of experience on the job in customer service to hold this position. You need to understand the wider market your industry is a part of, and you have to be able to motivate your people and act as a great leader.

  • Average Salary: $114,981
  • Degree: Bachelor's Degree

States With The Most Clinical Services Director Jobs

Mouse over a state to see the number of active clinical services director jobs in each state. The darker areas on the map show where clinical services directors earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Clinical Services Director Jobs By State

RankStateNumber of JobsAverage Salary
4New York3,147$86,241
7New Jersey1,847$104,074
8North Carolina1,766$74,834
30South Carolina621$83,961
35New Mexico412$79,333
39West Virginia284$98,556
41Rhode Island257$96,043
43New Hampshire219$86,867
44South Dakota206$83,125
47North Dakota187$80,393

Clinical Services Director Education

Clinical Services Director Majors

55.7 %

Clinical Services Director Degrees


42.9 %


24.8 %


24.5 %

Top Colleges for Clinical Services Directors

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition




2. University of Michigan - Ann Arbor

Ann Arbor, MI • Private

In-State Tuition




3. University of Southern California

Los Angeles, CA • Private

In-State Tuition




4. University of North Carolina at Chapel Hill

Chapel Hill, NC • Private

In-State Tuition




5. SUNY Stony Brook

Stony Brook, NY • Private

In-State Tuition




6. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition




7. Stanford University

Stanford, CA • Private

In-State Tuition




8. Duke University

Durham, NC • Private

In-State Tuition




9. Columbia University in the City of New York

New York, NY • Private

In-State Tuition




10. University of Connecticut

Storrs, CT • Private

In-State Tuition




Top Skills For a Clinical Services Director

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 13.9% of clinical services directors listed patients on their resume, but soft skills such as interpersonal skills and technical skills are important as well.

Choose From 10+ Customizable Clinical Services Director Resume templates

Zippia allows you to choose from different easy-to-use Clinical Services Director templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Clinical Services Director resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Clinical Services Director diversity

Clinical Services Director Gender Distribution


After extensive research and analysis, Zippia's data science team found that:

  • Among clinical services directors, 77.2% of them are women, while 22.8% are men.

  • The most common race/ethnicity among clinical services directors is White, which makes up 61.0% of all clinical services directors.

  • The most common foreign language among clinical services directors is Spanish at 67.4%.

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Best States For a Clinical Services Director

Some places are better than others when it comes to starting a career as a clinical services director. The best states for people in this position are Connecticut, New Jersey, Massachusetts, and Delaware. Clinical services directors make the most in Connecticut with an average salary of $104,552. Whereas in New Jersey and Massachusetts, they would average $104,074 and $103,943, respectively. While clinical services directors would only make an average of $103,283 in Delaware, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Connecticut

Total Clinical Services Director Jobs: 737
Highest 10% Earn:
Location Quotient:

2. Maine

Total Clinical Services Director Jobs: 342
Highest 10% Earn:
Location Quotient:

3. New Jersey

Total Clinical Services Director Jobs: 1,847
Highest 10% Earn:
Location Quotient:
Full List Of Best States For Clinical Services Directors

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Top Clinical Services Director Employers

Most Common Employers For Clinical Services Director

RankCompanyAverage SalaryHourly RateJob Openings
1General Electric$122,886$59.0849
3Beacon Hospice$104,686$50.337
4FHI 360$99,999$48.087
5Trinity Hospice$98,694$47.458
7New Century Hospice$87,226$41.946
8Maxim Healthcare Group$85,740$41.22155
9Personal Touch Home Care$85,318$41.028
10Housing Works$79,332$38.146

Clinical Services Director Videos