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Top 50 Clinical Support Associate Skills

Below we've compiled a list of the most important skills for a Clinical Support Associate. We ranked the top skills based on the percentage of Clinical Support Associate resumes they appeared on. For example, 16.2% of Clinical Support Associate resumes contained Patient Care as a skill. Let's find out what skills a Clinical Support Associate actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Clinical Support Associate

1. Patient Care
demand arrow
high Demand
Here's how Patient Care is used in Clinical Support Associate jobs:
  • Provide direct support to patient Care Directors/HOCS- planning and directing staff schedules and coordinating pertinent staffing information.
  • Maintained high level of communication with physicians, nurses and patient's families to ensure optimal patient care.
  • General administrative and clerical assistance to ensure the efficiency of the practice and excellence in patient care.
  • Collaborated with nurses to provide exceptional patient care.
  • Performed duties for direct and indirect patient care.
  • Communicated with patients, families, physicians and other healthcare team members about patient care according to protocol.
  • assist nurses with patient care.
  • Assisted physicians in clinical aspects of patient care EPIC training Immunizations

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97 Patient Care Jobs

No jobs at selected location

2. Office Supplies
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high Demand
3. Vital Signs
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high Demand
Here's how Vital Signs is used in Clinical Support Associate jobs:
  • Measured vital signs, provided one to one supervision for behavioral and or mental health as needed.
  • Report any change in patient's status and abnormal vital signs to Registered Nurse promptly.
  • Assisted with feeding, daily hygiene's, and performed vital signs.
  • Checked patients vital signs and reported patient condition to nursing staff.
  • Showed strong clinical skills while assessing vital signs and glucose checks.
  • Provide clinical & clerical support to the unit including, Ekg's, vital signs, obtaining specimens & various testing.
  • Respond to patient calllights/requests, assist patients with activities of daily living, obtain patientvital signs at scheduled times.
  • Take and record patient vital signs, administer immunizations, perform EKG and spirometry testing.

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4. Providers
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high Demand
Here's how Providers is used in Clinical Support Associate jobs:
  • Handle outpatient treatment review request from providers, perform member benefit eligibility, verification of benefits.
  • Be knowledgeable of various resources and treatment providers to assist clients with appropriate/necessary referrals.
  • Educated providers on appropriate use of applicable tools, electronic processes, and network.
  • Assisted members to locate providers in their area.
  • Provided patient information to health care providers.
  • Assist providers with in-office procedures.
  • Assisted Providers in creating workflows that maintained an efficient work flow while seeing patients.
  • Collaborate with a variety of healthcare providers to ensure the patients best interest.

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65 Providers Jobs

No jobs at selected location

5. Clinical Staff
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high Demand
Here's how Clinical Staff is used in Clinical Support Associate jobs:
  • Assisted the physicians and other clinical staff with procedures in various medical departments within the specialty care center.
  • Assist Clinical staff with daily duties * Call patients to remind them of daily appointments.
  • Assist clinical staff with per diem and patient scheduling -data entry.

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6. Medical Records
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high Demand
Here's how Medical Records is used in Clinical Support Associate jobs:
  • Completed pilot project involving decentralizing internal medicine medical records greatly improving the efficiency of providing patient care.
  • Prepared schedules for staff, admitted/discharged patients, dispensed medical records electronically.
  • Established a system for the successful implementation of electronic medical records.
  • Retrieve or instruct patients to obtain prior images or medical records pertinent for review at the time of testing.
  • Recorded patients' medical history, vital statistics and test results in medical records.
  • Delivered patient medical records, charts to the units for re-admissions.
  • Complete duties as needed for the clinical medical records department.
  • Create charts, copy and file medical records.
  • Assemble and maintain patient medical records and files.
  • Assist with completion and maintenance of patient medical records, including scribing, obtaining and releasing medical records.

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7. Customer Service
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high Demand
Here's how Customer Service is used in Clinical Support Associate jobs:
  • Provided customer service needs and in-service functions * Trained specimen processors * Acted as liaison between the laboratory and Renal West Dialysis
  • Provided customer service to providers as well as members to answer complex benefit questions and resolve complex issue.
  • Deliver professional customer services to members, providers and clients in accordance with all policy and procedures.
  • Answer calls in a professional and helpful manner that promotes great customer service skills.
  • Provide customer service to patients in high volume call center environment.
  • Provided excellent customer service and support to the case management department.
  • Provide customer service and support to at least one client.
  • Provide courteous and sensitive customer service to clients and public of diverse cultural and socio-economic backgrounds.
  • Provided support services to the laboratories long-term care clients * Hired and trained phlebotomists, speciment processors and customer service representatives

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288 Customer Service Jobs

No jobs at selected location

8. Phone Calls
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high Demand
Here's how Phone Calls is used in Clinical Support Associate jobs:
  • Handled clerical billing support through telephone calls and mails.

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3 Phone Calls Jobs

No jobs at selected location

9. Emergency Room
demand arrow
high Demand
Here's how Emergency Room is used in Clinical Support Associate jobs:
  • Provide administrative assistance to Emergency Room Physicians and Registered Nurses.
  • Assign patient hospital rooms for Emergency Room, Operating Room, or directly admission.
  • Admitted patients for emergency room visits and prepare chart for charge nurse.

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10. Data Entry
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high Demand
Here's how Data Entry is used in Clinical Support Associate jobs:
  • Verify, maintain client data information in CMHC, and produce accurate data entry reports.
  • Help to ensure all standard Data Entry Guidelines are consistent across studies.
  • Reported errors found while using in-house data entry software (eData).

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14 Data Entry Jobs

No jobs at selected location

11. EKG
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high Demand
Here's how EKG is used in Clinical Support Associate jobs:
  • Performed EKG'S in Cardiology department, blood work in the lab, applied and removed casts in Orthopedics department.
  • Performed EKG's and administered injections.
  • Receive transmissions of EKG recordings from patients wearing an eCardio Diagnostic monitoring device.

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12. Blood Pressure
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high Demand
13. Insurance Companies
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high Demand
Here's how Insurance Companies is used in Clinical Support Associate jobs:
  • Maintained patient insurance eligibility by working directly with insurance companies.
  • Work with insurance companies in an efficient manner to obtain Inpatient/Outpatient prior authorization for diagnostic testing.

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2 Insurance Companies Jobs

No jobs at selected location

14. Scheduling Appointments
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high Demand
15. Hipaa
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average Demand
Here's how Hipaa is used in Clinical Support Associate jobs:
  • Maintain patient charts and information, upon evaluation, admission and discharge in accordance to HIPAA confidentiality, and safety regulations.
  • Comply with all HIPAA and TotalCare guidelines and regulations.

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1 Hipaa Jobs

No jobs at selected location

16. RN
demand arrow
average Demand
Here's how RN is used in Clinical Support Associate jobs:
  • Provided routine overnight behavioral watch for suicidal and alcohol ingestion patients.
  • Performed direct and indirect patient care duties under the guidance and direction of the RN and LPN.
  • Addressed any questions or concerns the patient may have had about their study.
  • Serve as point of contact for internal and external groups/sites/vendors for study.
  • Obtained vitals, roomed patients, answered and addressed questions and concerns.
  • Prepared new patient charts and kept returning charts up to date.
  • Lead staff for internal Medicine, Ophthalmology, and Urology.
  • Provided end-user support for over 100 national and international clients.
  • Handled staffing of RN employees and calculated their hours.
  • Assist RN staff with Neonatal and Pediatric cares.
  • Position patients according to turn schedules.
  • Project and allocate external study expenditures relevant to clinical support activities (e.g.
  • Assist RN staff with Admission's, Discharge's and Transfer's Behavioral Health Trained e.g.
  • Adhered to the Healthcare Fraud and Abuse Control Program domestically and internationally per US Federal guidelines
  • Assist RNs with delegated tasks to care for patients and main clean/safe environment.
  • Update the internal knowledgebase with issue resolution details.
  • Receive and complete assignments delegated by LPNs/RNs for variousrequired duties of unlicensed associates.
  • Result: Centralized project information, including timelines, shipment across 3rd world scheduling, vendors, contacts and lessons learned.
  • Expanded capabilities of internal department s website by helping to create an online electronic Request of Service form.
  • Managed the implementation, project management and development of the organizations Cerner, eCW and Systoc programs.

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19 RN Jobs

No jobs at selected location

17. Exam Rooms
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average Demand
Here's how Exam Rooms is used in Clinical Support Associate jobs:
  • Greet patients and escort them to exam rooms.
  • Clean and stock exam rooms.

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18. Independent Living
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average Demand
3 Independent Living Jobs

No jobs at selected location

19. Hippa
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average Demand
Here's how Hippa is used in Clinical Support Associate jobs:
  • Enhanced patient satisfaction level by 65% through demonstration of professional work ethic and strict compliance to HIPPA guidelines.

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20. Front Desk
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average Demand
Here's how Front Desk is used in Clinical Support Associate jobs:
  • Greet patients at the front desk.
  • Schedule patient MRI/Doppler/CT Scans/ Imaging Update Physician Daily/Monthly Calendar Check-In Check-Out Procedures at front desk.

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2 Front Desk Jobs

No jobs at selected location

21. Medicaid
demand arrow
average Demand
Here's how Medicaid is used in Clinical Support Associate jobs:
  • Verified Medicaid and other insurance.
  • Collect and verify insurance's such as Medicare, Medicaid and Private.

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16 Medicaid Jobs

No jobs at selected location

22. Computer System
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average Demand
Here's how Computer System is used in Clinical Support Associate jobs:
  • Entered patient data such as demographic information, medical history, diagnoses, diagnostic procedures and treatment into the computer system.
  • Utilize computer system to enter, retrieve, edit and print data as required.

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22 Computer System Jobs

No jobs at selected location

23. Medical Staff
demand arrow
average Demand
Here's how Medical Staff is used in Clinical Support Associate jobs:
  • Act as a liaison between medical staff, patients and visitors coping with a wide range of medical illnesses and conditions.
  • Interacted with medical staff and other hospital employees in person and via phone.
  • Prepared patient medical charts for professional medical staff including doctors and nurses.

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24. Physician Orders
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average Demand
25. IV
demand arrow
average Demand
Here's how IV is used in Clinical Support Associate jobs:
  • Analyzed team and individual statistics; prepared reports; devised and implemented incentive programs to improve metrics while maintaining Quality.
  • Attained an excellent customer satisfaction level through demonstration of highly effective query response and problem resolution strategies.
  • Assisted physicians to review patient's result activity in reverse chronological order.
  • Conduct operational start-up activities to support assigned clinical project teams and materials.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy.
  • Performed clinical processes using different invasive and non-invasive equipment.
  • Prepared and delivered daily center bank deposit.
  • Managed supply ordering and receiving.
  • Serve as Performance Improvement Representative.
  • Provided a variety of environmental, clinical support, and transportation services and activities to promote patient comfort and satisfaction.
  • Collected and analyzed data on individual clients using records, tests, interviews and professional sources.
  • Interacted with private physician offices and hospitals, to notify and exchange information regarding patient care.
  • Enlightened physicians on how to create out of contacts and grant privileges to other physicians.
  • Processed accounts payable & receivable, & responsibility of $500K annual budget.
  • Supported nurses with validating data in the MAR and documentation of IV fluids/Medication.
  • Consulted with clients when developing long term treatment plan goals and objectives.
  • Assisted the trainers and Manager with daily activities of new Service Associates.
  • Handle hospital equipment, including IV and O2 equipment properly.
  • Support US and Global R&D and USP Clinical Trials, Phases I-IV.
  • Monitor and escalate alerts from antivirus systems.

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4 IV Jobs

No jobs at selected location

26. Patient Registration
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average Demand
Here's how Patient Registration is used in Clinical Support Associate jobs:
  • Obtain and input pertinent patient demographic and insurance data, as required, for patient registration and billing.

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27. Test Cases
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average Demand
153 Test Cases Jobs

No jobs at selected location

28. Safety Procedures
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average Demand
29. Communicate Information
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average Demand
Here's how Communicate Information is used in Clinical Support Associate jobs:
  • Determined abnormal cardiac rhythms/symptoms, take any necessary precautions, and clearly communicate information to technicians.

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30. Substance Abuse
demand arrow
low Demand
Here's how Substance Abuse is used in Clinical Support Associate jobs:
  • Assist in the facilitation of substance abuse education and other psycho-educational groups.
  • Trained in substance abuse, co-occurring disorders, and the effect of employment and housing issues on mental health.
  • Facilitate lecture classes pertaining to substance abuse, class scheduling, filing, phones
  • Explained available substance abuse treatment services to clients.
  • Group discussions and lectures concerning substance abuse.

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3 Substance Abuse Jobs

No jobs at selected location

31. Drawing Blood
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low Demand
32. Critical Reports
demand arrow
low Demand
Here's how Critical Reports is used in Clinical Support Associate jobs:
  • Faxed serious and critical reports to practices and hospitals.

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33. CPT
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low Demand
Here's how CPT is used in Clinical Support Associate jobs:
  • Processed Medical Billing, Medical Terminology, CPT Coding, Verification of Insurance and data entry.

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34. Staff Members
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low Demand
Here's how Staff Members is used in Clinical Support Associate jobs:
  • Assist in minor office procedures.-Assist with orientation and training new staff members.
  • Provided billing & coding education to physicians and staff members.
  • Interact directly with patients, family members, staff members and healthcare professionals; problem solve utilizing independent judgment.
  • Interact with patients, family members, staff members and healthcare professionals.

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4 Staff Members Jobs

No jobs at selected location

35. Patient Rooms
demand arrow
low Demand
Here's how Patient Rooms is used in Clinical Support Associate jobs:
  • Clean patient rooms and toys.

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1 Patient Rooms Jobs

No jobs at selected location

36. Medical Equipment
demand arrow
low Demand
Here's how Medical Equipment is used in Clinical Support Associate jobs:
  • Apply casts and other durable medical equipment to patients.

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37. Medication Administration
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low Demand
Here's how Medication Administration is used in Clinical Support Associate jobs:
  • Assisted nurses with medication administration using Medication Administration Record.
  • Transcribed patient medication on the Medication Administration Record.

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38. Personal Care
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low Demand
39. Treatment Plans
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low Demand
1 Treatment Plans Jobs

No jobs at selected location

40. CSA
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low Demand
41. MRI
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low Demand
Here's how MRI is used in Clinical Support Associate jobs:
  • Scheduled MRI, CT, Bone density, Mammograms and X-Rays for patients and provided information of the procedure.

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2 MRI Jobs

No jobs at selected location

42. Respiratory Therapists
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low Demand
43. Insurance Authorizations
demand arrow
low Demand
Here's how Insurance Authorizations is used in Clinical Support Associate jobs:
  • Assisted patients with obtaining insurance authorizations, medication refills and any other needs.
  • Handled insurance referrals, insurance authorizations, and FMLA and disability paperwork.

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44. Hook UPS
demand arrow
low Demand
Here's how Hook UPS is used in Clinical Support Associate jobs:
  • Addressed questions and educated patients, practices, CSS s. Collected patient baseline recordings and aided Home Hook Ups when needed.
  • Collected patient baseline recordings and aiding Home Hook Ups when needed.

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45. Recreational Activities
demand arrow
low Demand
Here's how Recreational Activities is used in Clinical Support Associate jobs:
  • Provide transportation and supervision during doctor appointments, emergencies or recreational activities as needed.
  • Assist clients in daily living, social skills and recreational activities.

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46. Icd-9
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low Demand
47. Reminder Calls
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low Demand
48. Lab Results
demand arrow
low Demand
Here's how Lab Results is used in Clinical Support Associate jobs:
  • Give patient education, call patients with lab results.

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1 Lab Results Jobs

No jobs at selected location

49. ICU
demand arrow
low Demand
Here's how ICU is used in Clinical Support Associate jobs:
  • Communicated in a professional, diplomatic manner with good voice quality, dictation, and articulation.

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50. Patient Referrals
demand arrow
low Demand
Here's how Patient Referrals is used in Clinical Support Associate jobs:
  • Facilitated and scheduled patient referrals, follow ups, and testing as ordered by clinic physicians.

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1 Patient Referrals Jobs

No jobs at selected location

Clinical Support Associate Jobs

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20 Most Common Skills For A Clinical Support Associate

Patient Care

20.6%

Office Supplies

14.4%

Vital Signs

8.6%

Providers

7.1%

Clinical Staff

6.6%

Medical Records

5.8%

Customer Service

4.9%

Phone Calls

4.1%

Emergency Room

3.9%

Data Entry

3.8%

EKG

3.4%

Blood Pressure

2.5%

Insurance Companies

2.4%

Scheduling Appointments

2.3%

Hipaa

2.0%

RN

1.7%

Exam Rooms

1.6%

Independent Living

1.6%

Hippa

1.4%

Front Desk

1.4%
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Typical Skill-Sets Required For A Clinical Support Associate

Rank Skill
1 Patient Care 16.2%
2 Office Supplies 11.3%
3 Vital Signs 6.8%
4 Providers 5.6%
5 Clinical Staff 5.2%
6 Medical Records 4.6%
7 Customer Service 3.9%
8 Phone Calls 3.2%
9 Emergency Room 3.1%
10 Data Entry 3.0%
11 EKG 2.7%
12 Blood Pressure 2.0%
13 Insurance Companies 1.9%
14 Scheduling Appointments 1.8%
15 Hipaa 1.6%
16 RN 1.3%
17 Exam Rooms 1.2%
18 Independent Living 1.2%
19 Hippa 1.1%
20 Front Desk 1.1%
21 Medicaid 1.1%
22 Computer System 1.1%
23 Medical Staff 1.1%
24 Physician Orders 1.0%
25 IV 0.8%
26 Patient Registration 0.8%
27 Test Cases 0.8%
28 Safety Procedures 0.8%
29 Communicate Information 0.8%
30 Substance Abuse 0.8%
31 Drawing Blood 0.8%
32 Critical Reports 0.8%
33 CPT 0.7%
34 Staff Members 0.7%
35 Patient Rooms 0.7%
36 Medical Equipment 0.7%
37 Medication Administration 0.7%
38 Personal Care 0.7%
39 Treatment Plans 0.7%
40 CSA 0.6%
41 MRI 0.6%
42 Respiratory Therapists 0.6%
43 Insurance Authorizations 0.6%
44 Hook UPS 0.6%
45 Recreational Activities 0.6%
46 Icd-9 0.6%
47 Reminder Calls 0.6%
48 Lab Results 0.6%
49 ICU 0.4%
50 Patient Referrals 0.4%
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7,125 Clinical Support Associate Jobs

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