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What is a clinical support specialist and how to become one

Updated January 8, 2025
3 min read

Clinical support specialists assist medical professionals in a clinical setting. They are responsible for setting patient appointments and collecting patient data and insurance information. They might be required to provide any additional support that their coworkers might need.

They may need to study at least up to a high school diploma or GED certificate for junior levels. For senior positions, they will need a bachelor's degree in most preferably management or business. They also need strong analytical and customer service skills and experience working in a clinical setting.

Clinical support specialists can expect to make an average salary of $40,936 per year or $20 per hour.

ScoreClinical Support SpecialistUS Average
Salary
3.6

Avg. Salary $45,892

Avg. Salary $59,228

Stability level
6.7

Growth rate 10%

Growth rate 0.3%

Diversity
6.5
Race

American Indian and Alaska Native 0.41%

Asian 10.55%

Black or African American 11.56%

Hispanic or Latino 15.91%

Unknown 5.36%

White 56.21%

Gender

female 77.64%

male 22.36%

Age - 41
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 41
Stress level
6.7

Stress level is high

7.1 - high

Complexity level
6.5

Complexity level is challenging

7 - challenging

Work life balance
7.4

Work life balance is good

6.4 - fair

Clinical support specialist career paths

Key steps to become a clinical support specialist

  1. Explore clinical support specialist education requirements

    Most common clinical support specialist degrees

    Bachelor's

    49.3 %

    Associate

    20.1 %

    Master's

    11.4 %
  2. Start to develop specific clinical support specialist skills

    SkillsPercentages
    Patients19.06%
    Clinical Support11.50%
    Home Health8.50%
    Customer Service8.37%
    Patient Care7.97%
  3. Complete relevant clinical support specialist training and internships

    Accountants spend an average of 3-6 months on post-employment, on-the-job training. New clinical support specialists learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a clinical support specialist based on U.S. Bureau of Labor Statistics data and data from real clinical support specialist resumes.
  4. Gain additional clinical support specialist certifications

    Clinical support specialist certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific clinical support specialist certification, having one may help you stand out relative to other applicants.

    The most common certifications for clinical support specialists include Certified Pharmacy Technician (CPhT) and Certified Clinical Research Professional (CCRP).

    More About Certifications
  5. Research clinical support specialist duties and responsibilities

    • Manage assignments of paying medical bills limit in depth that include organizing and researching regulations as pertain to veterans eligibility.
    • Help users in customization in the cadence module.
    • Develop and improve EMR work flow including creating and updating software administration maintenance.
    • Maintain client confidentiality and closely follow HIPAA regulations.
  6. Prepare your clinical support specialist resume

    When your background is strong enough, you can start writing your clinical support specialist resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a clinical support specialist resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable clinical support specialist resume templates

    Build a professional clinical support specialist resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your clinical support specialist resume.
    Clinical Support Specialist Resume
    Clinical Support Specialist Resume
    Clinical Support Specialist Resume
    Clinical Support Specialist Resume
    Clinical Support Specialist Resume
    Clinical Support Specialist Resume
    Clinical Support Specialist Resume
    Clinical Support Specialist Resume
    Clinical Support Specialist Resume
  7. Apply for clinical support specialist jobs

    Now it's time to start searching for a clinical support specialist job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first clinical support specialist job

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Average clinical support specialist salary

The average clinical support specialist salary in the United States is $45,892 per year or $22 per hour. Clinical support specialist salaries range between $29,000 and $71,000 per year.

Average clinical support specialist salary
$45,892 Yearly
$22.06 hourly

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How do clinical support specialists rate their job?

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Clinical support specialist reviews

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A zippia user wrote a review on Feb 2020
Cons

Lifting wheelchair bound individuals to change pull ups and pampers, cleaning bowel movements. No support from leadership when problems arrive. Over crowding classrooms which causes stress to staff and individuals.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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