Technical Supporter
Remote clinical support specialist job
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
Check below to see if you have what is needed for this opportunity, and if so, make an application asap.
**You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Shift** : 12hr Nights Sunday-Tuesday every other Saturday
**Has developed proficiency in a range of processes or procedures through job-related training and considerable on-the-job experience. Works within defined processes and procedures or methodologies and may help determine the appropriate approach for new assignments. Completes work with a limited degree of supervision. Check and manage part inventory to ensure availability for PMs.
+ Must be flexible with overtime and schedule changes based on customer needs and equipment availability.
+ Be at customer site and in the clean room every day to make sure all assemblies are ready for PM's.
+ Work with customer technicians and engineers to make sure all mechanical testing is completed before PM's.
+ Assists in planning the daily work schedule within assigned area to ensure completion of Preventive Maintenance tasks.
+ Plans and executes support activities on a wide range of Applied Materials' systems. May need technical assistance in performance of daily responsibilities.
**Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields. May provide informal guidance and support to more junior team members
**Impacts the quality of own work and its contribution to the team
**This will be for compressed night shift work at the customer site.**
+ **Must have 4-7 years work experience**
**Full time
**Travel:**
Relocation Eligible:**
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site ( accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at , or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. xevrcyc This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Telecommute Software Application Specialist
Remote clinical support specialist job
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Tapestry Solutions, A Boeing Company, brings over 30 years of industry experience designing, implementing, training, and supporting high-quality, cost-effective information technology and business intelligence solutions. With a dedicated team of approximately 500 professionals, we proudly serve 75 defense, commercial, and government clients across more than 50 U.S. locations and 9 countries worldwide.
Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.
As a trusted partner, our employees embody our core values by consistently delivering excellence, taking full ownership, and developing innovative solutions that enable critical missions and ensure the safety of our global customers and team members. Tapestry Solutions, a part of Boeing Global Services BGS, is seeking a Software Engineer in Berkeley, MO to support future franchise programs. In this role you will support mission planning software development, integration and test efforts supporting the fielding of systems critical to our national defense posture. These Solutions will shape the way the DoD conducts mission planning for the next 30 years.
Supports the design, development, test, and maintenance of software throughout the end-to-end lifecycle
~ Assists Product Owner to review, analyze, and translate customer requirements into initial design of software products
~ Supports with development, maintenance, enhancement and optimization of software products and functionalities for systems integrations
~ Support development, documentation and maintenance of architectures, requirements, algorithms, interfaces and designs for software products
~Support with debugging and resolution of issues identified to ensure the reliability and efficiency of software products
~ Assists to develop, establish, monitor and improve software processes
Bachelor's Degree
~ Secret Clearance
~5+ years of experience conducting software development
~ Experience working in an Agile environment including large "team of teams" Agile environments
~ Code Languages: C#, .NET
~ Experience with Software Development Patterns: microservice, REST, Mono Repo, Mono DB's, SPA
Experience in all aspects of designing and implementing system architecture, requirements, software and software testing
Experience with Typescript, ReactJS/Redux
Experience with Mission Planning
We are a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.
We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
Applications for this position will be accepted until Dec. Citizen, lawful permanent resident, refugee, or asylee.
Bachelor's Degree or Equivalent Required
Relocation
Relocation assistance is not a negotiable benefit for this position. xevrcyc
Security Clearance
Secret Security Clearance (U.Security Clearance that has been active in the past 24 months is considered active)
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
IT Helpdesk / IT Technician / IT Support
Clinical support specialist job in New Albany, OH
Level 1 - Associate
Field Services Technician I
Respond to IT service tickets using documented procedures and supervision
Assist with workstation setups and peripheral connections
Perform basic AV checks and room readiness tasks
Support imaging and deployments under direction
Maintain accurate ticket documentation in ITSM tools (e.g., ServiceNow)
Follow proper inventory handling, tagging, and tracking
Escalate unresolved issues appropriately
Adhere to safety protocols and client-specific guidelines
End-User Support
Provide onsite and remote technical support for end users, including desktops, laptops, peripherals, and mobile devices.
Troubleshoot and resolve common hardware and software issues.
Deliver a high-quality, customer-focused service experience in a timely manner.
Ticket Management
Receive, document, and close support requests in ITSM tools (e.g., ServiceNow).
Prioritize tickets based on urgency and impact.
Escalate complex or unresolved issues following defined protocols.
Hardware Deployment & Recovery
Assist with or independently perform workstation deployments, device imaging, and equipment setup.
Support device recovery, re-imaging, and e-waste processes according to lifecycle guidelines.
Ensure accurate labeling, tagging, and asset tracking for all deployed equipment.
Inventory & Asset Management
Maintain and reconcile inventory of IT equipment and accessories at assigned site.
Use asset tracking systems to manage device records, check-ins/outs, and stock levels.
Participate in regular audits and support logistics for shipping/receiving hardware.
AV & Conference Room Support
Perform regular checks and basic troubleshooting of AV equipment (displays, microphones, cameras).
Set up and tear down conference room tech for meetings or events.
Support room readiness, monitor usage, and report or resolve AV issues.
Documentation & Process Compliance
Follow documented processes and standard operating procedures (SOPs) for all support tasks.
Maintain clear and concise documentation for resolutions, escalations, and asset updates.
Adhere to Astreya and client-specific protocols, including change and incident management.
Customer Service & Communication
Serve as a visible, approachable point of contact for IT-related issues at the site.
Communicate effectively with users to understand issues and set clear service expectations.
Represent Astreya's service commitment with professionalism and courtesy.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through Cigna (DPPO & DHMO options)
Nationwide Vision provided through VSP
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program
Employee Assistance Program
Wellness Days
401k Plan
Basic Life, Accidental Life, Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
Help Desk Support Specialist
Remote clinical support specialist job
Job Title: Remote Help Desk Support
Monthly Pay: $4,000 - $4,500
We're seeking a friendly and detail-oriented Help Desk Support team member to work remotely and assist users with technical questions and basic troubleshooting. From login issues to navigation help, you'll play a key role in solving everyday problems and keeping users on track. If you enjoy helping people and solving small tech hiccups, this could be a great fit.
Job Responsibilities:
Respond to support tickets, emails, and calls to address common tech issues.
Assist users with login problems, password resets, and system access.
Guide customers through simple troubleshooting steps using clear, step-by-step instructions.
Document reported issues and track resolutions for future reference.
Escalate complex or unresolved issues to senior support staff.
Participate in virtual team meetings and help identify recurring challenges.
Qualifications:
Comfortable using computers, web browsers, and communication tools.
Strong attention to detail and excellent verbal/written communication skills.
Patient and calm under pressure, especially when helping frustrated users.
Well-organized and able to follow procedures accurately.
Experience in IT, technical support, or customer service is a plus.
Must have a reliable internet connection and a quiet, distraction-free home workspace.
Perks & Benefits:
Monthly pay: $4,000-4,500, depending on experience
100% remote work with flexible scheduling
Paid training and access to helpful guides and documentation
Supportive and positive team environment
Opportunities to advance into senior support or technical roles
Remote AI Writing Specialist
Remote clinical support specialist job
Earn up to $15/hour + performance bonuses. Work remotely and flexibly.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What You'll Do
Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for.
Evaluate AI outputs by reviewing and ranking responses from large language models.
Contribute across projects depending on your specific skillset and experience.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses.
Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs.
Nice to Have
Experience in fields like literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
Interest or background in AI, machine learning, or creative tech tools.
Pay & Logistics
Base Rate: Up to $15/hour USD, depending on experience.
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
Fully Remote - IT Support / Help Desk
Remote clinical support specialist job
IT Support / Help Desk
Fully Remote
Pay: $19/hr.
Shifts and training:
Shift: 9am-6pm CST Monday-Friday
Training is 2-4 weeks and it's M-F 8am-5pm CST
Ideal start date is Dec 8th
REQUIRED SKILLS AND EXPERIENCE
Experience in Service Desk Support and Customer Service Support Technical
Experience in validating employee and resetting passwords
Knowledge of MS Office 2013 Product Suite and Office 365
Ability to multitask and function in a fast-paced, high energy environment
Ability to quickly learn and retain information by means of written and verbal instruction
Strong verbal/written communication, problem solving and organizational skills to support an environment driven by customer service and team work
Ability to build productive relationships with peers
JOB DESCRIPTION
Validate the employee asking for a password reset is an employee and provide password reset support via phone or chat and meet or exceed service level agreements for password resets Record requests, incidents and status information through the use of firm's ticket handling system Once password resets are mastered, move into traditional help desk support, high call volume ticket resolution issues as a level one analyst Manage daily individual performance based on key performance metrics including call capture, available time, speed of answer, call/chat resolution and customer service Meet and/or exceed service level agreements for all support interactions (e.g., phone, chat, tickets). Maintain communications with callers through resolution processes, particularly in difficult customer situations by keeping them informed of the status Ability to work a flexible schedule, including weekend days, to support 24x7 environment Utilize and contribute knowledge articles to the knowledge base
Principal Software Applications and Toolchain Integration Specialist
Clinical support specialist job in Raymond, OH
What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”
We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.
If your goals and values align with Honda's, we want you to join our team to Bring the Future!
Job Purpose
The incumbent will focus on integrating AI models and applications into high-performance computing (HPC) desktop environments to support prototyping and simulation activities.
Design, develop, and integrate software applications that enhance engineering workflows, enable advanced data analysis, and support system integration across product development teams.
Key Accountabilities
AI Integration: Lead teams responsible for the integration of artificial intelligence models and applications into high-performance computing (HPC) desktop
environments to support prototyping and simulation workflows
Toolchain Configuration: Set the direction and manage teams that select, configure, and maintain compilers and toolchains optimized for embedded software platforms.
Performance Optimization: Benchmark and optimize toolchain performance to ensure efficient and scalable software execution.
Debugging & Analysis: Lead teams that perform low-level code analysis and debugging to enhance system reliability and performance. Evaluate the effectiveness
and results of these efforts.
Technology Evaluation: Continuously assess emerging technologies and development tools to improve application performance, usability, and maintainability and lead the deployment of those technologies and tools within the organization.
Software Lifecycle Support: Set the direction and manage teams that perform version control, configuration management, and deployment processes to ensure
consistency and traceability across development cycles.
Qualifications, Experience, and Skills
Bachelor s Degree in Computer Engineering, Electrical Engineering or equivalent relevant work experience
Minimum Experience
8 years in compiler / toolchain integration, preferably in automotiv
Other Job-specific Skills
Proficiency with industry-standard compilers and toolchains, including NVIDIA HDC SDK, gcc, C programming lang /LLVM
IDEs: Qualcomm, NVIDIA, Renesas
Experience with build systems such as CMake, Make, and Bazel.
Familiarity with static analysis tools like Coverity and Polyspace for code quality and safety assurance.
Strong understanding of embedded architectures, on any of these uPs, e.g. - ARM, PowerPC, x86 and RISC-V, SoCs from Qualcomm, Renesas, NVIDIA
Prior experience with ROS and/or any other RTOS, e.g. embedded Linux, Nucleus RTOS, Zephyr RTOS, QNX etc
Demonstrated ability to benchmark and analyze toolchain performance for optimization.
Skilled in low-level debugging and code analysis to support system reliability and performance.
Effective written and verbal communication skills, with the ability to convey complex technical concepts clearly.
Proven ability to manage time effectively, clarify responsibilities, and coordinate across multidisciplinary teams.
Track record of innovation and problem-solving in complex technical environments.Ability to build and leverage cross-functional networks to gain alignment and drive collaborative success.
Workstyle
4 days per workweek at the local Honda office. One remote workday per week.
What differentiates Honda and makes us an employer of choice?
Total Rewards:
Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
Regional Bonus (when applicable)
Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included)
Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
Paid time off, including vacation, holidays, shutdown
Company Paid Short-Term and Long-Term Disability
401K Plan with company match + additional contribution
Relocation assistance (if eligible)
Career Growth:
Advancement Opportunities
Career Mobility
Education Reimbursement for Continued learning
Training and Development Programs
Additional Offerings:
Lifestyle Account
Childcare Reimbursement Account
Elder Care Support
Tuition Assistance & Student Loan Repayment
Wellbeing Program
Community Service and Engagement Programs
Product Programs
Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
Litigation Docket Specialist
Remote clinical support specialist job
A global Am Law firm is seeking a Litigation Docket Specialist to support its litigation teams firmwide in a fully remote role. The specialist will manage court deadlines, filings, and docketing procedures across state, federal, and appellate matters, ensuring accuracy and compliance with all applicable rules.
Key Responsibilities:
Maintain and update litigation docketing systems and calendars.
Review filings and orders to identify and record key deadlines.
Ensure compliance with court rules and firm policies.
Perform electronic filings and assist with document service.
Generate docket and calendar reports for case teams.
Support departmental initiatives and process improvements.
Qualifications:
Bachelor's degree or equivalent experience required.
2+ years of law firm docketing experience.
Proficiency with docketing software (e.g., CompuLaw, CourtAlert, eDockets).
Strong knowledge of litigation procedures and court rules.
Experience with e-filing systems and court databases (PACER, Westlaw, LexisNexis).
Exceptional attention to detail, organization, and communication skills.
Intake Specialist
Remote clinical support specialist job
Purpose
The Intake Financial Clearance Specialist role belongs to the Revenue Cycle team and is responsible for coordinating all financial clearance activities by navigating all pre-registration (to include acquiring or validating patient demographic, insurance, and other required elements along with insurance verification activities), obtaining referral authorization, or precertification number(s). The role ensures timely access to care while maximizing reimbursement. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations. This position reports to the Intake Financial Clearance Manager and requires interaction and collaboration with important stakeholders in the financial clearance process including but not limited to insurance company representatives, patients, physicians, and practice staff.
**This is a fully remote role**
Responsibilities
Monitors accounts routed to registration, referral and prior authorization work queues and clears work queues by obtaining all necessary patient and/or payer-specific financial clearance elements in accordance with established management guidelines.
Maintains knowledge of and complies with insurance companies' requirements for obtaining prior authorizations/referrals and completes other activities to facilitate all aspects of financial clearance.
Acts as subject matter experts in navigating payer policies to get the appropriate approvals (authorizations, pre-certs, referrals, for example) for the ordered services to proceed. The Intake Financial Clearance Specialist is an important part of the larger patient care team and helps clinicians understand what payer requirements are necessary for the widest possible patient access to services.
Supports staff at all levels for hands-on help understanding and navigating financial clearance issues.
Uses appropriate strategies to underscore the most efficient process to obtaining insurance verification, authorizations, and referrals, including online databases, electronic correspondence, faxes, and phone calls.
Obtains and clearly documents all referral/prior authorizations for scheduled services
Works collaboratively with primary care practices, specialty practices, referring physicians, primary care physicians, insurance carriers, patients, and any other parties to ensure that required managed care referrals and prior authorizations are obtained and appropriately recorded in the relevant systems.
When it is determined that a valid referral does not exist, utilize computer-based tools, or contact the appropriate party to obtain/generate referral/authorization and related information. Record the referral/authorization in the practice management system.
Contact physicians to obtain referral/authorization numbers.
Perform follow-up activities indicated by relevant management reports.
Collaborates with patients, providers, and departments to obtain all necessary information and payer permissions prior to patients' scheduled services.
Communicates with patients, providers, and other departments such as Utilization Review to resolve any issues or problems with obtaining required referral/prior authorizations.
Work collaboratively with the practices to resolve registration, insurance verification, referral, or authorization issue to the extent that these unresolved issues impact the ability to obtain a referral/authorization.
Escalates accounts that have been denied or will not be financially cleared as outlined by department policy
Accept registration updates from various intake points, including but not limited to those received via paper forms, internet registration forms, telephones located in practices and direct calls from patients.
Ensure that all updated demographic and insurance information is accurately recorded in the appropriate registration systems for primary, secondary, and tertiary insurances.
Review all registration and insurance information in systems and reconcile with information available from insurance carriers. For any insurance updates, utilize any available resources to validate the updated insurance information, insurance plan eligibility, primary care physician, subscriber information, employer information and appointment/visit information. Contact patients as necessary if clarifications or other follow-up is required, and at all times maintain sensitivity and a clear customer friendly approach.
For self-pay patients or patients with unresolved insurance, and for financial counseling, refer patients Patient Financial Counseling.
Maintains confidentiality of patient's financial and medical records; adheres to the State and Federal laws regulating collection in healthcare; adheres to enterprise and other regulatory confidentiality policies; and advises management of any potential compliance issues immediately.
Demonstrates knowledge & skills necessary to provide level of customer experience as aligned with BMC management expectations.
Demonstrates the ability to recognize situations that require escalation to the Supervisor.
Establishes relationships and effectively collaborates with revenue cycle staff to support continuous improvement aligned with management expectations as outlined.
Takes opportunity to know and learn other roles and processes and works together to assist with process improvement initiatives as directed.
Consistently meets productivity and quality expectations to align performance with assigned roles and responsibilities.
Handle telephone calls in a timely fashion, following applicable scripting and customer service standards. Appropriately manage all calls by either working with the customer or referring the call to the appropriate party.
Communicate with all internal and external customers effectively and courteously.
Maintain patient confidentiality, including but not limited to, compliance with HIPAA.
Perform other related duties as assigned or required.
Requirements
Qualifications
High School Diploma or GED required, Associates degree or higher preferred.
1-3 years patient registration and/or Insurance experience desirable. At least one year of experience must be in a customer service role
General knowledge of healthcare terminology and CPT-ICD10 codes.
Complete understanding of insurance is required.
Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers.
Able to communicate effectively in writing.
Requires excellent verbal communication skills, and the ability to work in a complex environment with varying points of view.
Must be comfortable with ambiguity, exhibit good decision making and judgment capabilities, attention to detail.
Must be able to maintain strict confidentiality of all personal/health sensitive information.
Ability to effectively handle challenging situations and to balance multiple priorities.
Basic computer proficiency inclusive of ability to access, enter and interpret computerized data/information including proficiency in Microsoft Suite applications, specifically Excel, Word, Outlook and Zoom.
Displays a thorough knowledge of various sections within the work unit to provide assistance and back-up coverage as directed.
Displays a deep understanding of Revenue Cycle processes and applies knowledge to meet and maintain productivity standards as outlined by Management
Salary & Benefits
The estimated hiring salary range for this position is $22/hr - $24/hr. * The actual salary will be based on a variety of job-related factors, including geography, skills, education and experience. The range is a good faith estimate and may be modified in the future. This role is also eligible for a range of benefits including medical, dental and 401K retirement plan.
Appeals Intake Specialist
Remote clinical support specialist job
Reliant Health Partners is an innovative medical claims repricing service provider, helping employers achieve maximum health plan savings with minimum noise. We tailor our services to each client's needs, providing everything from individual specialty claims repricing, to full plan replacement as a high-performance, open-access network alternative.
As an Appeals Intake Specialist, you will play a critical role in resolving post-payment disputes related to Workers' Compensation bills. This includes conducting provider outreach, negotiating disputed charges, and ensuring compliance with state-specific regulations. Your work will directly support our cost containment efforts and ensure appropriate bill reimbursement for our clients.
Primary Responsibilities
Responsible for screening/returning all voicemails and answering questions
Offer guidance to providers including sharing details on documents needed to process their appeal/reconsideration request
If the situation appears to have issues escalating to the senior appeal specialist for direction
Responsible for monitoring/managing the shared appeals inbox
Locating the bill in question and assigning to the appropriate team member for handling
Creation of appeal case in Salesforce or Claimsave
Update the attorney referred cases spreadsheet based on received emails
Bimonthly report updates shared with clients on cases referred to attorneys
Responsible for updating claim platform with new status received from attorneys
Work with senior appeal specialist on updates needed to the process SOP's
Insures accurate and thorough documentation in claims platform for every email and voicemail.
Demonstrates knowledge about workers' comp and Reliant processes
Adheres to our department TAT, either individual claim based or organization wide
Understands the support function of the job and assumes responsibility for assignments.
Establishes and prioritizes job tasks, desired solutions to problems and develops a realistic plan for their accomplishment.
Qualifications
1 -2 years of relevant experience in Workers' Compensation bills or appeals.
Strong understanding of Workers' Compensation reimbursement methodologies, state regulations, and provider billing practices.
Experienced communicator with providers and clients
Ability to collaborate with a variety of individuals both internally and externally.
Familiarity with claims processing systems and provider communications.
Excellent communication and organizational skills.
Requires organizational skills, communication proficiency, discretion, ethical conduct, decision making, technical skills
Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.
Pay Transparency$50,000-$55,000 USDBenefits:
Comprehensive medical, dental, vision, and life insurance coverage
401(k) retirement plan with employer match
Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
Paid time off (PTO) and disability leave
Employee Assistance Program (EAP)
Equal Employment Opportunity: At Reliant, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Reliant Health Partners is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
Auto-ApplyClaimant Outreach & Intake Specialist
Remote clinical support specialist job
OverviewAt Advocate, our mission is to empower Americans to obtain the government support they've earned. Advocate aims to reduce long wait times and bureaucratic obstacles of the current government benefits application process by developing a unified intake system for the Social Security Administration, utilizing cutting-edge technologies such as artificial intelligence and machine learning, crossed with the knowledge and experience of our small team of EDPNA's and case managers.
We are seeking a dynamic and persistent Outreach & Intake Specialist to be the crucial first point of contact for potential claimants. In this role, you will engage new leads, guide them through the initial information gathering and contract signing process via our Onboarding Flow, and effectively convert interested individuals into Advocate claimants. You'll focus on initiating the claimant journey, ensuring potential claimants feel supported and informed from the very beginning. If you are results-oriented, possess excellent communication skills, and are passionate about helping people navigate complex processes, this role offers the opportunity to make a significant impact without managing ongoing case submissions.Job Responsibilities
Act as the first point of contact for potential claimants, managing inbound leads via phone, text, and potentially other channels.
Conduct prompt and persistent outreach to new leads (within 5 minutes) using tools like Salesforce and Aircall Power Dialer, following established contact sequences (calls, texts, voicemails).
Clearly articulate Advocate's value proposition and answer frequently asked questions to build trust and encourage engagement.
Guide potential claimants through Advocate's online Onboarding Flow, assisting them in providing necessary initial information and signing the representation contract.
Maintain accurate and timely records of all outreach activities, claimant interactions, and lead statuses within Salesforce.
Identify and appropriately handle leads who may not be eligible for services based on initial criteria.
Collaborate with the team to meet and exceed lead conversion goals.
Monitor Advocate's Intake communication lines for new client calls and texts, responding appropriately.
Qualifications
Proven experience in a high-volume outreach, sales, or customer engagement role (e.g., call center, intake specialist, sales development).
Excellent verbal and written communication skills, with an ability to explain processes clearly and empathetically.
Strong interpersonal and persuasion skills with a persistent approach to achieving goals.
Experience using CRM software (Salesforce preferred) and communication tools (Dialers like Aircall preferred).
Highly organized with strong attention to detail for tracking lead progress and documenting interactions.
Ability to work independently and manage time effectively in a remote setting.
Passionate about helping others and contributing to a mission-driven company.
Familiarity with the Social Security disability process is a plus, but not required.
This is a remote position and Advocate is currently a fully remote team. Advocate is an equal opportunity employer and values diversity in the workplace. We are assembling a well-rounded team of people passionate about helping others and building a great company for the long term.
Auto-ApplyClinical Review Coordinator
Remote clinical support specialist job
Full-time Description
Soleo Health is seeking a Clinical Review Coordinator to support our Specialty Infusion Pharmacy and work Remotely (USA) . Join us in Simplifying Complex Care!
Must be able to work 8:30am-5pm Eastern Time Zone Monday-Friday.
Soleo Health Perks:
Competitive Wages
Flexible schedules
401(k) with a match
Referral Bonus
Paid Time Off
Annual Merit Based Increases
No Weekends or Holidays
Affordable Medical, Dental, and Vision Insurance Plans
Company Paid Disability and Basic Life Insurance
HSA and FSA (including dependent care) options
Education Assistant Program
The Position:
The Clinical Review Coordinator works closely with all departments to research and provide accurate and timely clinical review on complex, patient cases to ensure that approval is secured and to mitigate risk of technical and clinical denials. The Clinical Review Coordinator attempts to resolve denials by utilizing nationally recognized criteria for appeal submission. Responsibilities include:
Completes prior authorization reviews in a timely manner through their clinical expertise evaluating patient clinicals and payer clinical criteria to determine if the service meets medical necessity of the payer
Reviews and comprehends patient progress notes, lab reports, infusion summaries, imaging reports, and plan of care. Identifies appropriate medical documentation that satisfies payer medical policy criteria.
Request additional clinical information when needed to render a decision and/or determine next steps
Assists with creation of clinical support packets to be used for the initial prior authorization and/or subsequent appeals
In cases of authorization denials, constructs and documents a succinct and fact-based clinical case to support appeal utilizing appropriate medical necessity criteria and other pertinent clinical facts.
Creates and maintains, a library of clinical support resources to include templates for appeals, journal articles, other reference tools that can be used to support medical necessity. When existing resources are unavailable search for supporting clinical evidence to support appeals.
Provides program support by staying current on the top payer covered services, medical necessity requirements and formulary details. Also, must be proficient in locating payer resources related to medical policies.
Assist with post service insurance denials & appeals
Participates in outcome programs including but not limited to data entry, reporting functions, and patient calls with necessary to complete denial support tasks
Provides inter-departmental training to increase teams' knowledge for top disease states and specialty drugs, clinical requirements, and prior authorization & appeal best practices
Schedule:
Must be able to work Remote, 8:30am-5pm Eastern Time Zone Monday-Friday
Must have experience with denial support, clinical reviews, and appeals for Infusions
Requirements
Bachelor's degree in healthcare field or 3 years in a qualified position
Preferred experience with patients with specialty infusion needs and challenges
Excellent communication skills (written, oral, and presentation), excellent customer service and interpersonal skills
Flexible communication style, highly motivated team player with excellent listening skills
Able to handle stress to meet identified program objectives and manages time effectively
Self-starter that takes responsibility, is comfortable with accountability and results oriented
Competent in the use of Word, Excel, and Power Point
Must be able to communicate effectively with all levels of organization within Soleo Health.
Must enthusiastically support Soleo Health's philosophy and goals.
About Us:Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!
Soleo's Core Values:
Improve patients' lives every day
Be passionate in everything you do
Encourage unlimited ideas and creative thinking
Make decisions as if you own the company
Do the right thing
Have fun!
Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.
Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.
Keywords: Now Hiring, Hiring Now, Immediately Hiring, Hiring Immediately, Clinical Review Coordinator, Infusion Clinical Review Coordinator, Patient Access, Patient Access Clinical Review Coordinator, Denial Support Clinical Review Coordinator, Appeals Clinical Review Coordinator, Home Infusion, Specialty Infusion
Salary Description $65,000 - $80,000 per year
Meditech Clinical support
Remote clinical support specialist job
Job Description: Strong knowledge of clinical workflows (nursing documentation, physician orders, medication administration, etc.). Experience with troubleshooting, ticketing systems (ServiceNow, Remedy, etc.), and root cause analysis.
Experience with data migration and system conversions from legacy EHRs
9+ years of experience supporting Meditech 6.x and Meditech Magic and Expanse systems (focus on clinical modules).
Provide application support for Meditech Clinical Modules such as Nursing, PCS, EMR, Order Management, Laboratory, Pharmacy, and Radiology.
Troubleshoot user-reported issues and coordinate resolution with Meditech or internal IT teams.
Perform system configuration, testing, and validation during updates, patches, and optimization projects.
Support interface integrations between Meditech and other systems (e.g., PACS, LIS, RIS, Epic, Cerner, etc.).
Develop and maintain user documentation, workflows, and training materials.
Participate in system upgrades, conversions, and new module implementations.
Monitor system performance and ensure clinical data accuracy and consistency.
Collaborate with end-users to identify opportunities for process improvements and system enhancements.
Strong knowledge of clinical workflows (nursing documentation, physician orders, medication administration, etc.).
Experience with troubleshooting, ticketing systems (ServiceNow, Remedy, etc.), and root cause analysis.
Experience with data migration and system conversions from legacy EHRs
This is a remote position.
Clinical Coordinator (Remote)
Remote clinical support specialist job
Who We Are
Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ , enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty.
We provide healthcare teams with industry-leading solutions that drive improved clinical care , patient outcomes , and organizational health . We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission's Gold Seal of Approval - and have maintained that accreditation every year since inception .
We love what we do, and if you want to know more about our vision, mission, and values , visit accesstelecare.com to check us out.
The Opportunity
Access TeleCare is seeking a Clinical Coordinator responsible for the day-to-day activities of managing a specific clinical service line and supporting a group of physicians and Advanced Practice Providers (APPs) , together known as clinicians .
The Clinical Program Coordinator is key to the success of the service line's operational performance and clinical culture , ensuring proactively that clinicians have what they need to succeed and thrive in their clinical work. Duties include building effective relationships with client stakeholders, supporting new program implementation , creating action plans to drive service performance, and interfacing with clinicians to facilitate clinical excellence .
What You'll Do
Maintain working rapport with individual providers covering the service as needed to address clinical workflow or practice issues , and communicate recommended changes to the medical director and affected hospitals
Build and maintain positive relationships with partner facility clinical staff; train partner staff on tasks that promote clinical workflow efficiency such as cart coordination, and address concerns in a timely manner
Analyze and present reports on healthcare processes and patient outcomes to identify and prioritize areas for improvement
Coordinate performance improvement activities focused on specific patient services or organizational quality initiatives through the use of benchmarks and evidence-based practices
Participate in efforts to establish and maintain organizational readiness to meet regulatory requirements based on service line specialty
Collaborate closely with Clinical Administration Leaders to develop and report KPIs , identify opportunities within programs to improve communication , efficiencies , and processes
Perform other duties as assigned
What You'll Bring
Bachelor's degree in Nursing , or Licensed Clinical Social Worker with at least 1 year of relevant work experience
Or, equivalent of 5 years of clinical experience in an Emergency Department setting (Patient Care Tech, Emergency Medical Services, EMT, or Paramedic, Clinical Research Nurse)
Prior experience with Behavioral Health patients
Ability to navigate multiple EMR systems
Strong computer skills and familiarity with Microsoft Office programs , including Excel for data manipulation
Excellent interpersonal and communication skills , with the ability to exercise empathy when working with patients and families
Exceptional organizational and time management skills
Understanding of clinical procedures, laws, and regulations
Thorough knowledge of medical terminology
Ability to work independently while functioning as part of a collaborative team
Proven ability to thrive in a high-growth, fast-paced, remote environment
Must be able to remain stationary 50% of the time
Occasional travel for meetings and collaboration
Why Join Access TeleCare?
100% Remote work with national impact and executive visibility
Comprehensive benefits - health, dental, vision, life, and 401(k)
Flexible vacation and wellness days - we value performance and balance
Culture of ownership, transparency, and results - where the best ideas rise
About our recruitment process: We don't expect a perfect fit for every requirement we've outlined. If you can see yourself contributing to the team, we would like to speak with you. You can expect up to 3 interviews via Zoom.
Access TeleCare, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, marital status, national origin, disability, protected veteran status, race, religion, sex, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyClinical Review Coordinator / Specialty / Remote
Remote clinical support specialist job
Job Description
The Specialty Clinical Review Coordinator will ensure referrals and new orders meet clinical admission payer criteria. This role ensure that all assigned specialty patients are provided with timely and exceptional clinical service and an exception customer experience.
Schedule:
Monday - Friday
8:30am - 5:30pm
• Competitive Pay
• Health, Dental, Vision & Life Insurance
• Company-Paid Short & Long-Term Disability
• Flexible Schedules & Paid Time Off
• Tuition Reimbursement
• Employee Discount Program & DailyPay
• 401k
• Pet Insurance
Responsibilities
On-board all new specialty infusion referrals
Manage relationships with internal customers to ensure effective workflow
Reviews referral documents and updates information in the patient's demographics
Reference clinical admission criteria for specialty therapies and navigate patient charts to locate documentation for admission criteria
Works closely with sales partners to ensure completeness of submitted referral information
Participates in the development of best practices for documentation supporting clinical care and reimbursement qualification for Specialty Patients
Support patient retention efforts by ensuring all reasonable interventions are executed to retain a patient on service
Supervisory Responsibility: No
Qualifications
EDUCATION/EXPERIENCE
• Pharmacy Technician background
• Recent three to five (3-5) years of experience in specialty pharmacy, home infusion and/or home health
• Experience in Microsoft BI. Experience in Outlook, Word, and PowerPoint desired
LICENSE/CERTIFICATION/OTHER SPECIAL REQUIREMENTS
• State pharmacy technician licensure
• PTCB certified technician credentials preferred
KNOWLEDGE/SKILLS/ABILITIES
• Ability to work effectively within a multidisciplinary team
TRAVEL REQUIREMENTS
Percentage of Travel: 0-25%
**To perform this role will require sitting, and typing on a keyboard with fingers for an extensive amount of time, and occasionally standing, walking, bending, and reaching. The physical requirements will be the ability to push/pull and lift/carry 1-10 lbs**
Clinical Review Coordinator / Specialty / Remote
Remote clinical support specialist job
Our Company
Amerita
The Specialty Clinical Review Coordinator will ensure referrals and new orders meet clinical admission payer criteria. This role ensure that all assigned specialty patients are provided with timely and exceptional clinical service and an exception customer experience.
Schedule:
Monday - Friday
8:30am - 5:30pm
• Competitive Pay
• Health, Dental, Vision & Life Insurance
• Company-Paid Short & Long-Term Disability
• Flexible Schedules & Paid Time Off
• Tuition Reimbursement
• Employee Discount Program & DailyPay
• 401k
• Pet Insurance
Responsibilities
On-board all new specialty infusion referrals
Manage relationships with internal customers to ensure effective workflow
Reviews referral documents and updates information in the patient's demographics
Reference clinical admission criteria for specialty therapies and navigate patient charts to locate documentation for admission criteria
Works closely with sales partners to ensure completeness of submitted referral information
Participates in the development of best practices for documentation supporting clinical care and reimbursement qualification for Specialty Patients
Support patient retention efforts by ensuring all reasonable interventions are executed to retain a patient on service
Supervisory Responsibility: No
Qualifications
EDUCATION/EXPERIENCE
• Pharmacy Technician background
• Recent three to five (3-5) years of experience in specialty pharmacy, home infusion and/or home health
• Experience in Microsoft BI. Experience in Outlook, Word, and PowerPoint desired
LICENSE/CERTIFICATION/OTHER SPECIAL REQUIREMENTS
• State pharmacy technician licensure
• PTCB certified technician credentials preferred
KNOWLEDGE/SKILLS/ABILITIES
• Ability to work effectively within a multidisciplinary team
TRAVEL REQUIREMENTS
Percentage of Travel: 0-25%
**To perform this role will require sitting, and typing on a keyboard with fingers for an extensive amount of time, and occasionally standing, walking, bending, and reaching. The physical requirements will be the ability to push/pull and lift/carry 1-10 lbs**
About our Line of Business Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit ****************** Follow us on Facebook, LinkedIn, and X.
Salary Range USD $24.00 - $28.00 / Hour
Auto-ApplyClinical Coordinator
Remote clinical support specialist job
is in St Louis, MO and requires an in person interview.*** The Clinical Coordinator reviews medical records based on insurance requirements for each patient, updates equipment details for each patient and creates medical documents. The Clinical Coordinator communicates with healthcare facilities and Clinical Territory Managers.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Request medical records from healthcare facilities
Review medical records to determine information needed to process the order
Create medical documents
Update patient files with relevant information
Communicate with healthcare facilities via the telephone
Effective communication with patients, sales team and corporate staff regarding the status of the patient's order
Willing to support all members of the team
Comply with all HIPAA and privacy regulations
Adhere to laws and best practices in regards to dealing with patients and patient data
Perform other job-related duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities)
High School Diploma or GED, required
MS Office experience, minimum of six months required
Data entry skills, minimum of six months required
Basic medical terminology, minimum of six months required
Excellent telephone skills, minimum of six months required
Verbal and written communication skills, required
Able to work in a team environment, required
Medical documentation review, minimum of six months required
Attention to detail, required
Critical thinking skills, required
Experience working in a healthcare setting, preferred
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Must be able to work onsite at our corporate headquarters in Maryland Heights, MO
Must be able to work in an office setting, use a computer, keyboard and mouse for the majority of the shift and be able to communicate on the telephone
Must be able to work the scheduled 8 hour shift Monday-Friday
Work from home is available at supervisors discretion and as business needs allow, in accordance with the BioTAB Work From Home Policy
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.
Auto-ApplyClinical Coordinator, Call Center
Remote clinical support specialist job
Who We Are: Santé Group Companies prides itself in being a leader in community-based behavioral and mental health services. Our track record of innovation and growth reflects our ability to deliver diverse and highly individualized services. We have a passion for providing empathetic and potentially life-saving care to help individuals heal, recover, and thrive, as well as live their lives in a manner that allows them to fully integrate in the community. The Santé Group aspires to create an organization that places value on collaboration, innovation, creativity, and inclusiveness. To achieve this success, it is essential that all members of our organization feel secure, welcome, and respected. All members of our organization have a responsibility to uphold these values.
What We're Looking For:
Santé is seeking Clinical Coordinator, Call Center to join our frontline crisis intervention team in Easton, MD! You will be responsible for the daily operation of the operations of the call center, providing intake, information, triage and assessment. NOT A REMOTE POSITION. IN PERSON ONLY. This is an on-call supervisory role and hours may vary.
What You'll Do:
* Monitors all phone cases to ensure documentation is completed in a thorough, accurate and timely manner
* Provide clinical and administrative supervision to phone counselors
* Responsible to manage OPS leads and coordinate supervision for all staff
* Provides on-call clinical and administrative supervision
* Develops and implements community-based training as required
* Collaborate with community providers to ensure streamline service delivery (ie: crisis beds, local hospitals, shelters)
* Responsible for back up phone for call center or the designee
* Clinical review of all cases prior to closure
* Daily monitoring of all open cases
* Oversight of operations center work schedules
* Responsible to work with team lead and Director to complete all performance evaluations of staff
* Responsible for identifying any needed disciplinary action and working with director and HR to implement any actions
* Participates in community and company boards and committees, as needed
* Responsible for coordinating and/ or training all staff
* Check work e-mail according to agency protocol
* Other duties as assigned
What We Require:
* Master's Degree in Counseling, Social Work, or a related field of study. Provisional license required.
* Valid driver's license and proof of current automobile insurance.
* Must possess and maintain current licensure in the State of Maryland (ie: a LCSW-C or LCPC.)
What You'll Get:
* Salary Range: $68,640-75,920 per hour depending on licensure and experience.
* Schedule:
* Monday- Friday 9:00am-5:00pm and every other weekend as needed; hours may vary.
* On call supervisory role.
* Financial assistance for certification and licensure fees and no cost supervision for clinical licensure.
* Opportunities for career growth, ongoing training and development, flexible work schedules and shifts.
* The rare opportunity to make a difference in the very community that you call home. We are leading providers in Behavioral and Mental Health!
* Smart, passionate, and engaged coworkers.
We believe that diversity of background and experience makes for better problem-solving and collaboration, which is why we are dedicated to adding new perspectives to the team. Even more important than your resume is a positive attitude, a passion for making an impact, a personal desire to grow, and the ability to help individuals heal, recover, and thrive.
LI-SC2
Field Clinical Coordinator
Clinical support specialist job in Columbus, OH
Company Overview : Dozee Health AI is the pioneer in Contactless Remote Patient Monitoring (RPM), proven to drive transformation at scale. Headquartered in Bengaluru, India, Dozee has emerged as India's no. 1 RPM Company. We are seeking visionary individuals to help us in this very exciting journey. As a part of our dynamic team, you'll have the opportunity to collaborate with top healthcare providers in the country, applying AI-powered RPM solutions to tackle some of the most pressing challenges in healthcare - enhancing staff efficiency, improving patient outcomes, and pioneering the next generation of care models
Role Overview:
The Field Clinical Coordinator plays a key role in supporting healthcare professionals,primarily nurses, to ensure the effective utilization of clinical systems and devices. This position involves facilitating seamless device installations, guiding staff on proper usage and best practices, and providing on-site support for technical troubleshooting and operational issues Responsibilities
Training & Assistance for Nurses & Care Teams
Deliver hands-on training to nurses and caregivers on device operation, maintenance, and interpretation of readings Provide on-site and remote support to address common device and system issues
Ensure compliance with facility protocols and company guidelines during device use
Coordinate and facilitate telehealth assessments in collaboration with Nurse Practitioners (NPs)
Support nursing teams in performing basic patient reviews for stable patients
Maintain strong clinical understanding, communication, and bedside interaction skills
On-Site Troubleshooting & Technical Support
Respond promptly to service requests to resolve device malfunctions or connectivity issues
Diagnose and address minor hardware or software problems, escalating complex cases to the technical support team
Replace or maintain faulty devices to ensure uninterrupted clinical operations
Ensure all necessary firmware updates are applied to keep devices performing optimally
Device Installation & Setup
Coordination with the Installation Team to deploy RPM devices (e.g., sensors, monitors, software systems, etc) at healthcare facilities
Ensuring proper device calibration, pairing, and network connectivity
Performing initial setup tests to verify full functionality before leaving the site
Compliance & Safety Adherence
Compliance with HIPAA regulations and company policies to ensure patient dataprivacy.
Adherence to safety protocols when handling medical-grade electronic devices.
Verification that devices meet hospital infection control standards before and after installation.
Maintenance of relevant certifications (e.g., CNA, Paramedic, MA) as required for compliance and safety.
Documentation & Reporting
Log all installation, troubleshooting, and repair activities in the system.
Timely reporting of recurring issues to engineering or product teams for improvement.
Maintenance of detailed service logs, customer interaction records, and resolution statuses.
Inventory & Maintenance Management
Maintain an inventory of devices, replacement devices, and peripherals.
Track device deployment, retrievals, and replacements in the system.
Ensure proper storage and transportation of devices to prevent damage.
Communication Coordination
Coordination with clinical, install and technical support, engineering, product and logistics teams to ensure seamless service execution.
Providing actionable feedback to product development teams based on field observations.
Relaying customer complaints and suggestions to higher management for resolution and process improvement.
Certifications & Skills:
Certifications such as CNA, Paramedic, or Medical Assistant (MA) - At least 1 is required.
Valid driver's license and willingness to travel frequently.
Experience:
Minimum 2-3 years' experience in clinical coordination, medical device
installation, or healthcare technology support.
Experience working in healthcare environments, preferably skilled nursing facilities.
Skills & Competencies:
This role requires frequent travel within assigned regions.
Strong clinical knowledge and familiarity with healthcare workflows and medical devices.
Excellent communication and interpersonal skills.
Ability to train and guide clinical staff effectively.
Strong troubleshooting and technical problem-solving skills.
Attention to detail and ability to maintain accurate records.
Ability to work independently in the field while managing multiple priorities.
About Dozee (*******************
Vision & MissionSave Million lives with Health AI
Dozee is India's leading AI-Powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS). A solution that continuously monitors patients and provides early warnings of clinical deterioration, enabling timely interventions and enhancing patient safety in hospitals, nursing facilities and patient homes. A "Made in India for the World" solution, Dozee has pioneered the world's first non-contact blood pressure monitoring system. Trusted by leading healthcare providers in India, the USA, and Africa, Dozee is transforming patient safety and care by enhancing outcomes and reducing costs.
Dozee is adopted by 300+ hospitals and monitors 16000+ beds across 4 countries. Dozee has monitored over 1 Mn Patients, Delivered 35000+ Life Saving Alerts and Saved 10 Mn+ Nursing Hours.
VideosScience Behind Dozee : Ballistocardiography & Artificial Intelligence100 Dozee deliver 144 life saving alerts and INR 2.7 Cr of saving - Sattva StudyDozee saves life of a mother at home Leading Healthcare Game changers work with DozeeIntroducing Dozee VSDozee Shravan - A clinical grade RPM service
Dozee in News:
Bloomberg - Oct 21, 2024From AI Beds to Remote ICUs, Startups are plugging India's health GapsNews18 - Oct 26, 2024Now, You Can Remotely Monitor Your Loved Ones in Hospital With Bengaluru Start-Up's 'Shravan'Analytics India Magazine - Oct 29, 2024Dozee Harness AI for Personalised Patient CareET HealthWorld - Sep 16, 2024We trust AI everyday - From Google Maps to Smartphones, So why not use it to enhance patient safety in healthcare?BW healthcareworld - Oct 29, 2024Dozee's AI-Powered System Predicts Patient Deterioration 16 Hours in Advance
- A tertiary care hospital study published in JMIR, validated Dozee's Early Warning System (EWS), showing it identified 97% of deteriorating patients, provided alerts ~19 hours in advance, and generated 5x fewer alerts, reducing alarm fatigue and improving patient outcomes.- A study at King George Medical University, Lucknow, and published in Frontiers in Medical Technology demonstrated that Dozee's automation can potentially save 2.5 hours of nursing time per shift, improving workflow efficiency and allowing more focus on patient care.- A study on remote patient monitoring in general wards published in Cureus found that 90%+ of healthcare providers reported improved care and patient safety, 74% of patients felt safer, and there was a 43% increase in time for direct patient care.- Research by Sattva, an independent consulting firm, demonstrates Dozee's substantial impact: for every 100 Dozee-connected beds, it can save approximately 144 lives, reduce nurses' time for vital checks by 80%, and decrease ICU average length of stay by 1.3 days.
Key HighlightsFounded : October, 2015Founders : Mudit Dandwate, Gaurav ParchaniHeadquarters : Bangalore, India | Houston, USA | Dubai, UAEKey Investors & Backers : Prime Ventures, 3one4 Capital, YourNest Capital, Gokul Rajaram, BIRAC (Department of Biotechnology, State Bank of India, and Dinesh Mody Ventures, Temasek Foundation, Horizons VenturesStage : Series A+Team Strength : 280+Business : Providing Continuum of care with AI-powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS) for Hospitals and HomeCertifications & Accreditations : ISO13485:2016 Certified, ISO27001:2022 Certified, CDSCO Registered, FDA510K Cleared for the flagship product Dozee Vitals Signs (VS) measurement system and SOC2 Type II CertifiedAchievements- Forbes India 30 under 30- Forbes Asia 100 to Watch- Times Network - India Health Awards 2024 for AI innovation in Bharat Healthcare tech- BML Munjal Award for Business Excellence using Learning and Development- FICCI Digital Innovation in Healthcare Award- Anjani Mashelkar Inclusive Innovation Award Marico Innovation For India Award
To know more about life@dozee, click here.
Disclaimer: Dozee is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.” Dozee does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Dozee will not tolerate discrimination or harassment based on any of these characteristics
Auto-ApplySummer Camp Seasonal Clinic Coordinator
Clinical support specialist job in Mount Gilead, OH
Temporary Description
The Clinic Coordinator ensures the medical team is prepared to deliver safe, high-quality care, while supporting staff and volunteers so campers can have a fun, empowering, and medically safe experience.
The Medical Team ensures a physically, mentally, and emotionally safe environment by delivering quality medical care and psychosocial support. This team caters to the specific diagnoses we serve by welcoming talented volunteer doctors, nurses, and specialists to support our campers each session. Prioritizing safety for all, we follow established policies and procedures, safety protocols, and emergency preparedness guidelines.
Responsibilities:
Attend Seasonal Staff Training (May 18-29, 2026)
Manage reception duties in the WellNest, including camper intake/greeting, phone coverage, visitor arrival/departure, and housekeeping tasks
Perform administrative duties including office supply inventory, camp preparation, file organization, and data entry
Serve as communication hub with the Big Red Barn and all other camp teams
Coordinate in-camp transportation needs
Fill role on the emergency staffing table as needed
Requirements
Required Skills, Qualifications & Experience
Ability to quickly and effectively prioritize tasks and clinical space needs in a fast paced environment
Demonstrate flexibility, creative problem-solving skills, and ability to work collaboratively with others
Understand the importance of professionalism and confidentiality
Demonstrated systems-based organizational skills and attention to detail
Ability to live on site (housing and meals provided during sessions)
Preferred Skills, Qualifications & Experience
Administrative Experience
Medical Field Experience (Nursing student, etc.) preferred
Valid Driver's License
Expectations & Requirements for all Flying Horse Farms Staff
We live our Values. We are each responsible for knowing our values and nurturing our culture:
We are All In. We demonstrate a willingness to do what it takes to get the job done, we are supportive and loyal, show up present and ready and we are passionate about "Campers First."
We have an Attitude of Optimism. We find what is working and make more of that happen, demonstrate adaptability within ambiguity, spread joy and hope and ensure everyone we interact with feels "Welcomed Home."
We are Trustworthy. We are consistent, dependable, steady, truthful and operate with transparency, take ownership for our work and "See the Best" in others.
We Take Initiative. We are driven, work towards goals with fortitude, pay attention to details and find innovative solutions with "Fearless is Free" attitudes.
Salary Description $3,500 for the summer