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Clinical support specialist skills for your resume and career

Updated January 8, 2025
6 min read
Quoted experts
George Miller,
Chirag Parikh Ph.D.
Below we've compiled a list of the most critical clinical support specialist skills. We ranked the top skills for clinical support specialists based on the percentage of resumes they appeared on. For example, 19.1% of clinical support specialist resumes contained patients as a skill. Continue reading to find out what skills a clinical support specialist needs to be successful in the workplace.

15 clinical support specialist skills for your resume and career

1. Patients

Here's how clinical support specialists use patients:
  • Obtained new and refill narcotic prescriptions for hospice patients, coordinated emergency therapies and ensured that all paperwork was accurately completed.
  • Complete medical referrals for patients who are being discharged from the hospital including demographics, medications/allergies, and laboratory data.

2. Clinical Support

Here's how clinical support specialists use clinical support:
  • Project and allocate external study expenditures relevant to clinical support activities.
  • Mentored each new Clinical Support Specialist during training and orientation.

3. Home Health

Here's how clinical support specialists use home health:
  • Verify Home Health Agencies invoice coincide with nursing notes entered before payment.
  • Fulfilled supply requisitions from nursing staff and home health aides.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how clinical support specialists use customer service:
  • Provided exceptional customer service skills, member outreach and appointment setting assistance.
  • Author and facilitator for ongoing customer service and team effectiveness courses.

5. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how clinical support specialists use patient care:
  • Maintained a sanitary and professional clinical environment for patient care.
  • Established skills and competencies for clinical staff to render safe, effective and knowledgeable patient care using evidence based practice.

6. EMR

Here's how clinical support specialists use emr:
  • Support the implementation process of the EMR system including the end users.
  • Involved in developing/maintaining workflows and recommending enhancement requests for the Centricity EMR application.

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7. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how clinical support specialists use data entry:
  • Performed independent data entry of clinical study data.
  • Assisted coworkers in billing, medical record, data entry, and front office departments as assigned.

8. Healthcare Professionals

Here's how clinical support specialists use healthcare professionals:
  • Developed and distributed training materials to healthcare professionals that improved ease of systems use.
  • Educate healthcare professionals via interpreting patient result reports.

9. Medical Terminology

Here's how clinical support specialists use medical terminology:
  • Required knowledge of medical terminology and insurance requirements.
  • Process authorizations through medical terminology criteria.

10. CSS

Here's how clinical support specialists use css:
  • Manage referrals in the CSS queue while obtaining clinical information from various hospitals and enter information into PAC Manager.
  • Served as Lead CSS during pilot of new department for study start-up activities.

11. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how clinical support specialists use phone calls:
  • Receive incoming phone calls and distributing messages appropriately.
  • Make phone calls in order to gather data for the Colorado Health Foundation.

12. Radiology

Radiology means a division of medicine that concentrates on the use of radiant energy or any other radioactive material in the process of diagnosis and ailment treatments. It deals specifically with X-rays and radiations bearing high-energy, used in medicine and diagnosis.

Here's how clinical support specialists use radiology:
  • Trained new employees on how to utilize radiology information systems.
  • Corresponded with Radiologist and Nurses to accurately schedule interventional radiology procedures.

13. Computer System

Here's how clinical support specialists use computer system:
  • Verified patient demographic and billing information; completed registration forms as required and updates computer system.
  • Maintained appropriate documentation for all client related computer systems and their functions.

14. PowerPoint

Here's how clinical support specialists use powerpoint:
  • Designed and created PowerPoint presentations, User Manuals, Business Processes, and Test Cases.
  • Developed and reviewed powerpoint presentations for accuracy.

15. Autism

Here's how clinical support specialists use autism:
  • Give appropriate referrals for families and professionals working with individuals with autism and related disabilities.
  • Provide expert training, consultation and support to individuals with Autism Spectrum Disorder, their families and professionals working with them.
top-skills

What skills help Clinical Support Specialists find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What type of skills will young clinical support specialists need?

George MillerGeorge Miller LinkedIn profile

Associate Professor Computer Science, Tiffin University

Many organizations realize graduates cannot learn everything in college about their major but want the graduate to have a solid foundation on their field of study. The organization wants to mold the graduate to their company environment with how they do things related to the field of study. Most companies want college graduates to have good communication skills (both oral and written), critical thinking skills and be able to work well in teams. These skills have been a staple for graduates since I can remember. This is why a college graduate takes many general education courses related to these skills and many of their major courses emphasize these skills.
Going back to the previous answer I believe graduates in all fields of study will need a better knowledge of technology and easier adaptability to changing technology. Again, an IS degree is already preparing students for this.

What technical skills for a clinical support specialist stand out to employers?

Chirag Parikh Ph.D.Chirag Parikh Ph.D. LinkedIn profile

Computer Engineering Chair, Grand Valley State University

If you ask me, I consider valuable experience over good paycheck. Once you have gained that experience the paycheck will follow. As soon as you are out of college, the knowledge gained is very fresh and raring to go. If put into the right place can enhance your technical skills and you can do wonders.
As a Computer Engineering professor, I would say the job opportunities are tremendous for students out of college as they can venture into hardware field (technical support, hardware engineer, test engineer and much more) as well as software field (software engineer, software developer, software tester and much more). The possibilities are endless.
With COVID and employees working remotely there is still ample opportunity to enhance your technical and interpersonal skills as I believe remote working might stay for a while till things get back to normal.
Do you want to know more?
Read more about what experts have to say about clinical support specialist

List of clinical support specialist skills to add to your resume

Clinical support specialist skills

The most important skills for a clinical support specialist resume and required skills for a clinical support specialist to have include:

  • Patients
  • Clinical Support
  • Home Health
  • Customer Service
  • Patient Care
  • EMR
  • Data Entry
  • Healthcare Professionals
  • Medical Terminology
  • CSS
  • Phone Calls
  • Radiology
  • Computer System
  • PowerPoint
  • Autism
  • Telephone Calls
  • HIPAA
  • Mental Health
  • Technical Support
  • EHR
  • Medicaid
  • Compassion
  • Insurance Verification
  • Patient Registration
  • Clinical Trials
  • CPT
  • FDA
  • Hippa
  • Pharmacy Services
  • Schedule Appointments
  • Crisis Intervention
  • DME
  • CMS
  • Test Results
  • Lab Results
  • Clinical Documentation
  • Operational Support
  • Inbound Calls
  • Pain Management
  • Sops
  • Management Activities
  • Insurance Coverage
  • Database Systems
  • IRB
  • CPOE
  • Lab Data
  • EKG

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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