Customer Specialist - Work from Home ($18.50 per hour plus Bonus)
Work from home job in Dearborn, MI
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Remote Finance Director - AI Trainer ($50-$60/hour)
Work from home job in Dearborn, MI
We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.
In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning.
Benefits:
● This is a full-time or part-time REMOTE position
● You'll be able to choose which projects you want to work on
● You can work on your own schedule
● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work
Responsibilities:
● Give AI chatbots diverse and complex problems and evaluate their outputs
● Evaluate the quality produced by AI models for correctness and performance
Qualifications:
● Fluency in English (native or bilingual level)
● Detail-oriented
● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management
● A current, in progress, or completed Masters and/or PhD is is preferred but not required
Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.
Flexible Remote Work - Get Paid to Share Your Opinions on Top Brands
Work from home job in Chesterfield, MI
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Storyboard Assistant (Remote)
Work from home job in Detroit, MI
Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission. Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI , we've recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI can only perform as well as the data it's trained on. That's why we work with contributors from all over the world , who help improve AI models by providing expert human feedback . This data has led to AI advancements for the world's leading AI labs and large language model builders.
We've built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility. We are looking for native English speakers to contribute their expertise toward training and refining cutting-edge AI systems.
Adopt a "user mindset" to produce natural data to meet the realistic needs you have or would use AI for.
Use the tool of rubrics to address user needs in a structured way.
Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models.
Contribute across projects depending on your specific skillset and experience.
Bachelor's degree or higher (or currently enrolled).
Analytical and Problem-Solving Skills : Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
Strong Writing : Clear, concise, and engaging writing to explain decisions or critique responses.
Commitment to accuracy and ability to assess technical aspects of model outputs. Experience in fields like literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
Interest or background in AI, machine learning, or creative tech tools.
Earn up to $15 USD/hr, paid out weekly
Rates vary based on quality, accuracy, and time spent. Model Playground
Interact, experiment and engage with leading large language models free of cost
Flexible schedule and
Most experts spend 5-10 hours/week, up to 40 hours working from home
Join a global community of
Coding experts
Join a global network of experts contributing to advanced AI tools
Disclaimer: For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.
We welcome applicants from all backgrounds and celebrate diversity in our workforce.
Work from Home - Need Extra Cash??
Work from home job in Farmington Hills, MI
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Remote Financial Expert - AI Trainer ($150 per hour)
Work from home job in Southfield, MI
Mercor is recruiting U.S./UK/Canada/Europe/Singapore/Dubai/Australia-based **Investment Banking or Private Equity Experts** for a research project with a leading foundational model AI lab.
You are a good fit if you: - Have **at least 2 years of experience** working at top firms in investment banking or private equity with deal experience (academic experience does not count, must be on desk) Here are more details about the role: - The work is **fully asynchronous** and can be done around your schedule - You will be **building financial models** from scratch that would be reflective of what you did on desk - You must be able to commit **at least 20 hours per week** for this role - This contract is till end of February (with the possibility of extension) - Successful contributions increase the odds that you are selected on future projects with Mercor - The vetting process involves: - ~10 minute behavioral interview asking about previous deals you've worked on - Technical assessment ( < 30 minutes) evaluating financial expertise With respect to pay and legal status: - **This role will pay $150/hour** - We will pay you out at the end of each week via Stripe Connect based on the number of hours you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates** Limited time referral bonus: - **$1,000 referral bonus** for anyone you refer between December 11th and December 14th that passes the work trial and works at least 10 hours on the project - After that, the referral bonus will go back to $500
Product Tester (Work From Home) - Keep Free Products + Weekly Pay
Work from home job in Sterling Heights, MI
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Work From Home -English Writing and Content Reviewing Expertise Sought for AI Training
Work from home job in Roseville, MI
Earn up to $16 USD/hourly and work remotely and flexibly.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What You'll Do
Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for.
Evaluate AI outputs by reviewing and ranking responses from large language models.
Contribute across projects depending on your specific skillset and experience.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses.
Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs.
Nice to Have
Experience in fields like literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
Interest or background in AI, machine learning, or creative tech tools.
Pay & Logistics
Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
Senior Project Manager (Banking Risk, Compliance & SOX)
Work from home job in Auburn Hills, MI
Why work at OpTech?
OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech you get health and dental benefits, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today!
Project Manager - Banking Risk, Compliance & SOX
Location: Hybrid (3 days a week) in either Auburn Hills, MI or Frisco, TX
Type: Contract with options to extend or be hired directly
Industry: Banking / Financial Services
Job Summary
We are seeking an experienced Project Manager with strong SOX, Risk, and Compliance experience in the Banking sector. This role will lead end-to-end project delivery across regulatory compliance, internal controls, audit readiness, and risk initiatives. The ideal candidate has hands-on experience working with banking processes, regulatory requirements, and cross-functional teams in a financial institution.
Key Responsibilities
Lead end-to-end project management for SOX, audit, risk, and compliance initiatives.
Manage full SOX lifecycle activities, including scoping, walkthroughs, documentation, testing coordination, and remediation.
Partner with Internal Audit, Risk, Compliance, Finance, IT, and business lines to support regulatory expectations (SOX 404/302, OCC, FRB, FDIC, FFIEC).
Drive risk assessments, control gap analysis, remediation plans, and process improvements.
Coordinate and support internal/external audits and regulatory exams.
Develop project plans, RAID logs, timelines, and executive reporting dashboards.
Ensure documentation accuracy and compliance with internal control frameworks (COSO, COBIT).
Facilitate stakeholder meetings, workshops, and cross-functional governance sessions.
Required Qualifications
5-10+ years of experience in Project Management within Banking or Financial Services.
Strong background in SOX, Risk Management, Internal Controls, Audit, or Regulatory Compliance.
Experience with key banking processes (e.g., Lending, Deposits, Payments, Treasury, Financial Reporting, Core Banking Systems).
Solid understanding of SOX 404/302, ITGCs, and banking regulatory frameworks (OCC, FRB, FDIC, FFIEC).
Proven ability to manage multiple projects with competing priorities.
Excellent communication, documentation, and stakeholder-management skills.
Proficiency with project tools such as Jira, MS Project, Confluence, or Smartsheet.
Preferred Qualifications
Certifications: PMP, CISA, CRISC, CIA, CRCM, or similar.
Experience supporting OCC/FRB/FDIC regulatory exams.
Familiarity with NIST, ISO 27001, SOC 1/2, or cybersecurity control frameworks.
Background in Lean/Six Sigma or process improvement methodologies.
Key Competencies
Strong analytical and problem-solving ability.
Detail-oriented with rigorous documentation skills.
Able to work across all three lines of defense.
Skilled in building consensus and influencing stakeholders.
OpTech is an Equal Opportunity Employer (EOE), all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Design Engineer
Work from home job in Warren, MI
Hybrid: onsite 3 days per week- Monday and Friday=work from home
year to start with extensions- may go perm
We have 31 positions that remain open. I just followed up again with the managers again to confirm the focus of the roles. Last I connected with one of the managers, half of the role will focus and be filled for wiring and the other half will be filled on hardware.
The Role
. Working as an Electrical Module Design Release Engineer (DRE) can provide one with a strong foundation of leadership skills.
The Electrical Module HW DRE is responsible for definition of requirements, execution of design, analysis, development, testing and management of engineering projects for Electrical Module Components where creativity, initiative and independent judgment are involved. Additionally, the Electrical Module DRE provides technical direction over a Product Development Team consisting of engineers and engineering support personnel.
Responsible for the technical project management and design release of a wireless charging system. This includes managing supplier timing; running PDT meetings; issue investigation and resolution; ensuring part deliveries to benches, vehicle retrofits, and assembly plants.
Work from Home - Need Extra Cash?
Work from home job in Detroit, MI
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
(WFH) Customer Service (Flexible Hours)
Work from home job in Warren, MI
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Home Equity Officer
Work from home job in Troy, MI
About Unlock
Unlock's mission is to unleash the power of home equity to enrich people's lives. We do this through a financial solution called a Home Equity Agreement or HEA, an entirely new way to access and utilize home equity. We're not a lender, so there are no interest charges or monthly payments and homeowners with poor credit or high levels of debt can still qualify. We're beyond passionate about helping our customers build greater financial resiliency. We are mission driven, consumer centric and our products are designed for the way homeowners want to live their lives today - with flexibility and control.
About the role
The Home Equity Officer (HEO) is a critical member of the Unlock team. As first point of contact for our customers, the HEO must effectively and compassionately help our customers navigate our products and services, as subject matter experts. The role requires our HEOs to expertly understand the sales process while delivering compassionate support and guidance through our system. HEOs are required to function with a great deal of diligence, clarity, compassion and sales acumen in order to drive customer engagement and experience while fostering consumer loyalty.
What you'll do
Effectively manage individual lead database pipeline according to the company lead contact
standards.
Receive and manage both inbound and outbound calls from our existing customers and lead sources.
Deliver persuasive consultation and inform customers on new products, services and policies.
Collaborate with colleagues to improve customer service and outcomes.
Effectively manages CRM flow and uses systems optimally to support our customers and team members.
Effectively troubleshoots concerns and solves issues with an emphasis on sales principles and outcomes.
Achieve monthly sales target.
Strong organization skills, accurate, and detail-oriented.
What we're looking for
Minimum 2 years of continuous employment.
2 years of sales experience preferred.
Mortgage origination experience or high-volume financial call center experience preferred.
Strong PC skills including working knowledge of the Microsoft environment and the ability to access, manipulate, organize and relay information in a meaningful way.
Relevant CRM experience.
Demonstrated ability to effectively multitask various customer channels and professionally manage workflow.
Ability to work in a fast-paced, collaborative team environment.
Minimum education requirement: High school diploma or GED equivalent required
Must hold a current Mortgage Loan Originator (MLO) license or have maintained an active MLO
license within the preceding 12 months
Unlock will conduct credit check as part of the hiring process, guidelines under Fair Credit Reporting Act
Department hours: Monday - Friday, 9:30am - 6:00pm
Hybrid role: must be able to work onsite at our Troy, MI office Monday - Thursday and work from home on Fridays
Start date for this position is November 3, 2025
What we offer
Base pay rate of $25.00 - $36.00 per hour, depending on experience and licenses
Monthly incentives based on performance
Discretionary time off for rest and recharge
Comprehensive health plans covering medical, dental, and vision, fully funded by us
4% employer match to your 401(k) contributions
Unlock is an equal opportunity employer. We evaluate qualified applicants without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.
Auto-ApplyWork from Home - Need Extra Cash?
Work from home job in Troy, MI
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
Work From Home - Client Support Manager
Work from home job in Sterling Heights, MI
Step into our legacy of serving working class families, providing life, accident, and supplemental health products to safeguard members of labor unions, credit unions, associations, and their beloved families. We are seeking representatives who can forge long-term relationships with clients, meeting them where they feel most comfortable: their homes, through the convenience of Zoom Virtual Calls.
About us:• Remarkable growth of over 20% last year, even during the pandemic, solidifying our status as an essential business.• Work Location: US/Canada
Suggested Qualifications:• Exhibit excellent communication skills, ensuring clear and effective client interactions.• Possess basic computer knowledge, allowing for seamless virtual engagement.• Showcase a strong work ethic, committing to delivering exceptional service.• Radiate an outgoing, fun, and energetic personality, leaving a positive and lasting impression.• Demonstrate exceptional time management skills, ensuring productive and efficient work.• Prior experience in leadership management is valued, offering opportunities for growth and advancement.
Benefits:• Embrace the freedom of 100% remote work, allowing you to work from the comfort of your own home.• Enjoy the peace of mind that comes with weekly pay, based on a suggested schedule designed for success.• Unlock bonus structured contracts, recognizing your exceptional performance.• Delight in the flexibility of a personalized schedule, accommodating your individual needs.• Benefit from renewals, further rewarding your long-term commitment.
All interviews will be conducted via Zoom, ensuring your safety and convenience. Join us in our commitment to protecting families and become part of our enduring legacy. Submit your application today and embark on a rewarding work-from-home opportunity!
Auto-ApplyRemote Financial Controller - AI Trainer ($150 per hour)
Work from home job in Troy, MI
Mercor is recruiting U.S./UK/Canada/Europe/Singapore/Dubai/Australia-based **Investment Banking or Private Equity Experts** for a research project with a leading foundational model AI lab.
You are a good fit if you: - Have **at least 2 years of experience** working at top firms in investment banking or private equity with deal experience (academic experience does not count, must be on desk) Here are more details about the role: - The work is **fully asynchronous** and can be done around your schedule - You will be **building financial models** from scratch that would be reflective of what you did on desk - You must be able to commit **at least 20 hours per week** for this role - This contract is till end of February (with the possibility of extension) - Successful contributions increase the odds that you are selected on future projects with Mercor - The vetting process involves: - ~10 minute behavioral interview asking about previous deals you've worked on - Technical assessment ( < 30 minutes) evaluating financial expertise With respect to pay and legal status: - **This role will pay $150/hour** - We will pay you out at the end of each week via Stripe Connect based on the number of hours you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates** Limited time referral bonus: - **$1,000 referral bonus** for anyone you refer between December 11th and December 14th that passes the work trial and works at least 10 hours on the project - After that, the referral bonus will go back to $500
Real Time Analyst
Work from home job in Farmington Hills, MI
Real-Time Analyst (RTA)
Do you thrive in a fast-paced environment where your quick decisions and sharp analysis directly impact member experience? Join our team as a Real-Time Analyst (RTA) and become the heartbeat of our contact center operations.
As the central command for intraday performance, you'll monitor live conditions, adjust staffing, and communicate critical updates to ensure our members receive timely, exceptional service across phone, chat, and digital channels. This is the perfect opportunity for someone with strong analytical skills, a keen eye for detail, and the ability to stay cool under pressure.
What You'll Do
Optimize Service Levels: Monitor real-time call, chat, and email queues to keep service levels, ASA, and occupancy goals on track.
Manage Intraday Staffing: Adjust schedules, breaks, or queue assignments to respond quickly to spikes in volume or staffing gaps.
Track Adherence: Ensure team members are following schedules and escalate significant deviations as needed.
Analyze Trends: Review intraday data, publish dashboards and hourly reports, and recommend adjustments to forecasts or staffing plans.
Collaborate & Communicate: Act as the bridge between workforce planning, operations, and leadership during the day.
Incident Response: Be the first line of response during outages, spikes, or system issues by activating protocols and supporting recovery efforts.
What We're Looking For
Education & Experience:
Associate or Bachelor's degree in Business, Finance, Operations, or related field preferred.
2+ years of contact center experience, ideally in workforce management or operations support.
Experience with workforce management platforms such as NICE, Verint, or Calabrio.
Technical Skills:
Strong Excel and reporting skills.
Familiarity with telephony systems (e.g., Five9, Genesys, Avaya).
Solid understanding of ACD metrics, service levels, and staffing models.
Soft Skills:
Excellent communication and stakeholder management.
Analytical mindset with attention to detail.
Ability to multitask in a high-pressure environment.
Adaptability when conditions shift.
Why Join Us?
Hybrid or remote work flexibility (based on business needs).
Opportunity to make a direct impact on member experience every single day.
Work in a collaborative environment where your insights are valued.
Professional growth in workforce planning and contact center operations.
Key Success Measures
% of intervals meeting service level targets
Schedule adherence accuracy
Speed of response to intraday changes
Clear, timely communication during escalations
Accuracy and integrity of real-time reporting
👉 Ready to play a critical role in keeping our contact center running at its best? Apply today and help us deliver the service excellence our members deserve!
Auto-ApplyRemote Medical Scribe
Work from home job in Detroit, MI
Job DescriptionDescription
Become a Medical Scribe First
Scribe-X offers unparalleled clinical experience and preparation for medical school.
Receive extensive paid training that will help you master EMR systems and patient documentation procedures.
Develop professional mentorships as you work one-on-one with providers.
Gain patient contact hours and letters of recommendation that will make your applications stand out.
Work for a company that understands the med school application process and supports your healthcare goals.
Anyone looking to begin a career in medicine (MD, DO, PA, NP, or RN) should consider becoming a medical scribe first!
Summary of Position Description:The Scribe-X medical scribe is a critical member of the patient care team. Medical scribes will work side-by-side a healthcare provider to document patient encounters in real-time. Medical scribe training is provided to all scribes to assure they are prepared to support their assigned provider(s).
Duties of a Medical Scribe
Perform chart preparation per clinic protocol
Accompany the provider in all scheduled patient visits
Document the patient history, physical exam, procedures, and patient plan, as performed by the provider
Remind provider of relevant quality metrics when appropriate, documenting to support quality metrics
Enter laboratory and radiographic studies, as ordered by the provider
Enter in medication orders, as dictated by the provider
Document and print instructions for the patient
Review completed charts with the provider between patients or at the completion of shift
Update provider preference and clinic preference documents as necessary
Education and Skills
Excellent verbal and written English skills
Strong computer skills with the ability to learn and navigate new software quickly
Healthcare track (e.g. pre-med, pre-PA, pre-nursing) is preferred
Bachelor's degree strongly preferred with a GPA of 3.00 or greater
High School diploma or equivalent required
If no college degree, 3+ years of full time work experience strongly preferred
Most assignments require a typing speed of at least 60 WPM
Some assignments require a typing speed of at least 80 WPM
Full-time availability required, Monday-Friday.
Spanish-speakers are eligible for a higher pay.
Benefits
Opportunity for letters of recommendation from providers
Gain patient contact hours
Paid time-off on an accrual basis
Up to $150/month reimbursement for a healthcare plan
Pay Structure:
$11/hour - No scribe experience
$12/hour - 6+ months scribe experience
$14-17/hour - Lead scribe (1+ year scribe experience required)
+ $1/hour for fluent Spanish-speaking candidates
Sales Representative, Inbound Remote
Work from home job in Detroit, MI
Description Now Hiring: Future Remote Inside Sales Representatives!
Apply Today - Classes Start January 2026!
Are you ready to launch a rewarding career in insurance sales? We're inviting motivated, people-focused individuals to apply in advance for our Inside Sales Representative training opportunities beginning in January 2026.
Key Dates
Licensed Class Begins: January 12, 2026
Unlicensed Class Begins: January 26, 2026
Why Liberty Mutual?
Pay Details:
Starting base salary is $45K with opportunity for growth.
Average earnings range from $55K-$75K through a combination of base salary and generous commission.
Top Performing Agents in their second year and onward, can earn up to $85k+.
Our Sales Representative, Inbound Remote position is available for candidates based in the state of Pennsylvania, Virginia, Michigan, Maryland, New Hampshire, Ohio & Kentucky. Applicants must reside within these specified locations to be considered for this role.
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.
Job Details
As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.
You'd be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.
A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Position Details:
From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!
Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
Comprehensive medical benefits from Day 1.
No cold calls, all incoming warm leads.
Opportunities for rewards and recognition.
Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet service.
Qualifications
2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
Strong, engaging interpersonal and persuasion skills needed to close sales.
Ability to communicate well to both prospects and customers.
Excellent analytical, decision-making and organizational skills.
Strong typing capabilities and PC proficiency.
Property and Casualty License required after hire.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
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Auto-ApplyMilitary DoD SkillBridge Internship - Multiple Positions Q1 2026
Work from home job in Detroit, MI
The Military DoD SkillBridge program is an opportunity for Service members to gain valuable civilian work experience through specific industry training, apprenticeships, or internships during the last 180 days of service. SkillBridge connects Service members with industry partners in real-world job experiences under Dept. of Defense Instruction 1322.29. Separating Service members can be granted up to 180 days of permissive duty to focus solely on training full-time with approved industry partners after unit commander (first O-4/Field Grade commander in chain of command) provides written authorization and approval. GE Aviation as a Skill Bridge partner offers real-world training and work experience in in-demand fields of work while having the opportunity to evaluate the Service member's suitability for the work. Military DoD SkillBridge participants are not eligible for compensation from GE Aviation, as they continue to receive military compensation and benefits as active-duty service members.
**Job Description**
**This is a Q1 (Jan - March) 2026 posting for starting your SkillBridge internship. Your Internship may last longer than the Quarter depending on your command. Please apply within 4 months of your anticipated program start date.**
**Essential Functions:**
Candidates for this internship may support any of GE Aviation's business units. Examples include:
+ Engineering
+ Supply Chain
+ Sales and Marketing
+ Avionics
+ Business, General Aviation and Integrated Systems
+ Commercial Engines
+ Digital
+ Finance
Individuals selected for this internship will have the responsibility and authority to carry out all assigned tasks
**Qualifications / Requirements:**
+ Active Military personnel
**Desired Skills / Experience:**
+ Proficient in the use of a personal computer to navigate Online documents, drawings, and instructions.
+ Prior experience working in a team-oriented environment
_This role requires access to U.S. export-controlled information. Therefore, for applicants who are not U.S. lawful permanent residents, U.S. Citizens, or have been granted asylee or refugee status (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), employment will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government._
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.