Closer Skills For Your Resume And Career

Research Summary. Below we've compiled a list of the most important skills for a closer. We ranked the top skills based on the percentage of closer resumes they appeared on. For example, 42.3% of closer resumes contained customer service as a skill. Let's find out what skills a closer actually needs in order to be successful in the workplace.

The most common hard skill for a closer is customer service. 42.3% closers have this skill on their resume.
The second most common hard skill for a closer is cleanliness appearing on 30.6% of resumes. The third most common is punctuality on 7.5% of resumes.
Three common soft skills for a closer are detail oriented, interpersonal skills and communication skills.

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Below we've compiled a list of the most important skills for a closer. We ranked the top skills based on the percentage of closer resumes they appeared on. For example, 42.3% of closer resumes contained customer service as a skill. Let's find out what skills a closer actually needs in order to be successful in the workplace.

15 Essential Closer Skills For Your Resume And Career

1. Customer Service

Here's how customer service is used on closer resumes:

Provided world class customer service in high volume call center environment consistently exceeding customer satisfaction objectives.
Provided excellent internal and external customer service as well any other duties assigned by manager
Provide superior customer service to real estate agents through continuous communication throughout closing process.
Maintained excellent customer service through constant communication with involved individuals and information flow.
Provided excellent customer service by prioritizing work load and continually meeting deadlines.

2. Cleanliness

Here's how cleanliness is used on closer resumes:

Operate grill and fry machine Prepare salads and sandwiches Maintain cleanliness of kitchen and set up breakfast
Maintained cleanliness in store & stocked all coolers.
General maintenance and keeping up with cleanliness standards.
Insured the cleanliness of the bakery department.
Close Grill, Mop, Maintain cleanliness

3. Punctuality

Here's how punctuality is used on closer resumes:

Demonstrate professionalism in appearance, punctuality, attitude, and grammar.

And if you’re looking for a job, here are the five top employers hiring now:

4. Dependability

Here's how dependability is used on closer resumes:

Direct employees to work stations and answer any questions with my staff Skills Used Leadership dependability determined hard working

5. Food Orders

Here's how food orders is used on closer resumes:

Fast Food worker highly efficient at preparing food orders quickly while cleaning my station accurately.
Cashier, assisted customers, prepared food orders, closed store
Processed and filled customer food orders.
Read food orders an prepared food to cooking instruction.
Front Pre-closer Took food orders, filled food orders, cleaned dining area, cleaned bathrooms, washed dishes.

6. Work Ethic

Here's how work ethic is used on closer resumes:

Recognized by management team for work ethic and outstanding job performance, promoted to Closer after a month of employment.
Demonstrated ongoing commitment at tireless work ethics.
Demonstrate strong work ethic and self management skills that helped maintain high-volume daily workflow with over 100 files in active pipeline.

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7. HUD-1

Here's how hud-1 is used on closer resumes:

Authorized funding upon verification of all documentation and review of HUD-1.
Reviewed and approved HUD-1 settlement statements for accuracy and efficiency.
Reviewed HUD-1 settlement statements for accuracy and underwriting conditions.
Utilized pertinent information to compose Hud-1.
Reviewed closing docs which included but not limited to Note, Mortgage, HUD-1 & escrow disclosure & all legal documents.

8. Settlement Statements

Here's how settlement statements is used on closer resumes:

Reviewed settlement statements from closing attorney and ensured loan funds were properly disbursed.
Calculated mortgage costs, prepared Settlement statements and pertinent documents for closing.
Review closing instructions and documents from lender and prepare Settlement Statements accordingly.
Reviewed settlement statements before proceeding to the implementation of loan funding.
Reviewed settlement statement for accuracy and to meet government guidelines.

9. Loan Docs

Here's how loan docs is used on closer resumes:

Inspect final executed loan docs for missing initials, signatures and dates, notary information, vesting, and missing pages.
Cleared file and entered data to release loan docs to escrow in accordance to wet or dry state specifics.
Approved release of funds to escrow and upload all final updated closing conditions and executed loan docs into e-folder.
Review of all necessary conditions to meet all file requirements for release and issue of loan docs.
Reviewed final HUDS, audited singed loan docs, and examined requested closing conditions for clearance.

Closer Jobs

10. Lenders

Here's how lenders is used on closer resumes:

Requested documentation as needed from lenders and borrowers.
Examined lenders documents for accuracy.
Contract Closer Performed Refinance and Purchase Closings; made necessary HUD changes at closing and prepared all funding docs for lenders.
Worked with the agents, lenders, buyers and sellers in obtaining the information required to get the file the closed.
Performed outbound calls to other lenders to get releases for paid off mortgages, liens, and to get payoffs.

11. RESPA

Here's how respa is used on closer resumes:

Reviewed HUD 1 information sent by titles companies against new RESPA rules and communicated with title companies to correct any errors.
Ensured each closing file is in compliance with closing requirements and state and federal reporting guidelines (RESPA, Section32).
Validated fees have not changed and still in compliance for RESPA 2010, state recording requirements, and maximum allowable fees.
Trained new hire and cross trained existing representatives with the LAMP program (GFE-TIL HUD1 and RESPA guidelines).
Prepared Initial Disclosures using Doc magic and verified accuracy of fees to mitigate TRID, RESPA and ECOA violations.

12. Food Preparation

Here's how food preparation is used on closer resumes:

Perform food preparation tasks such as making sandwiches, salads, brewing coffee and tea.
Provided food preparation for customer orders as well as assembling their orders.
Cleaned food preparation area, cooking surfaces, and utensils.
General janitorial duties in a restaurant setting,food preparation for the next working day.
Cleaned work area and food preparation equipment.

13. FHA

Here's how fha is used on closer resumes:

Prepared and submitted figures to title companies and balance HUD 1's for Conventional, FHA, VA and second mortgages.
Complete knowledge of loan types and documents including but not limited to Conventional, FHA, VA, and USDA.
Reviewed Conventional / HARP/ FHA loans (REFI) ensuring accuracy of required documents and final payoff prior to closing.
Prepared closing docs and funding for Conventional Uninsured and Insured, ARM, Initial Interest, FHA and Manufactured Home Loans
Gained knowledge in preparing closing packages for all 50 states for Conventional, FHA, VA, USDA closing packages.

14. Va

Here's how va is used on closer resumes:

Assigned by Management to be part of the VA audit closing team, Employee loan Closer and new employee Trainer.
Reviewed HUD from Title Company, spoke with title company representatives about making changes and approval from VA.
Review VA loan files to determine if all UW (PTC) conditions have been satisfied.
Implemented sales training courses for FHA/VA and all community/bond lending for company's loan officers
Prepared completed government loans (FHA/VA) for mortgage insurance certification and loan guarantee.

15. TRID

Here's how trid is used on closer resumes:

Ensured Closing Disclosures were sent to borrowers in compliance with TRID to meet their close date.
Provide TRID system application tech support to new settlement agencies regarding Title Fees and Escrow.
Post TRID prepared the CD working in conjunction with vendor and non-vendor title companies.
Completed Closing Training Program and TRID Training Program and Underwriting Certification Course.
Educated Lender Branch Managers and their Loan Officers on new TRID guidelines.

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The eight most common skills based on Closer resumes in 2023.

Customer Service, 42.3%

Cleanliness, 30.6%

Punctuality, 7.5%

Dependability, 4.3%

Food Orders, 3.7%

Work Ethic, 1.2%

HUD-1, 0.8%

Other Skills, 9.6%

skills are in demand

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List Of Skills To Add To Your Closer Resume

According to recent trends, the most relevant closer Resume Keywords for your resume are:

Customer Service

Cleanliness

Punctuality

Dependability

Food Orders

Work Ethic

HUD-1

Settlement Statements

Loan Docs

Lenders

RESPA

Food Preparation

FHA

TRID

Loan Packages

Escrow Accounts

Title Commitments

Investor Guidelines

Mortgage Loans

USDA

Federal Regulations

Outbound Calls

Fund Loans

HOA

Notary

Loan Closings

Inbound Calls

Fannie MAE

FNMA

Title Issues

Funder

Front Counter

GFE

Estoppel

Freddie Mac

Bank Secrecy Act

Customer Orders

TIL

REO

Wire Transfers

Homeowners Insurance

Real Estate Closings

Groceries

Credit Reports

Fryers

Conv

Real Examples Of Closer Resumes That Use These Skills

Build a professional closer resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 12+ resume templates to create your closer resume.


Russell Ramirez Closer Contact Information Philadelphia, PA (770) 555-1290 rramirez@example.com Skills Powerpoint Drive-Thru Front End Communication Food Preparation Procedures Customer Complaints Human Resources Refinance Transactions Customer Service Employment History Closer 2017 - Present Fiserv Philadelphia, PA Managed the creation of loan applications for mortgage customers, including running credit checks and getting loan approval. Communicated with title companies daily for any changes or updates on upcoming closings. Coordinated loan closing dates with Title Companies, borrower, seller, and other interested parties by established deadlines. Verified all information for fraud on all loan applications thru different services offered. Calculate income/debt, review assets. Cashier/Closer 2009 - 2017 Burlington Philadelphia, PA Provide excellent customer service while also meeting each customers needs. Management Assistant 2003 - 2009 Enterprise Rent-A-Car Philadelphia, PA Established and managed over 20 new and existing corporate accounts, including the State of Missouri and University of Missouri. Increased the income and operating profit of my branch by securing more business from dealerships and corporate accounts. Generated 16 new corporate accounts while independently managing 75 corporate accounts. Designated as Branch Corporate Accounts Manager Education Certificate Marketing 2002 - 2003 Temple University Philadelphia, PA


Deborah Gardner Closer Contact Info Memphis, TN (590) 555-3542 dgardner@example.com Skills DishwasherKitchen EquipmentEscrowCustomer SalesMenu ItemsCustomer OrdersConsumer InquiriesLoan ApplicationsFood PreparationCounter Service Employment History Closer 2020 - Present Burger King Memphis, TN Greeted customers in a timely fashion while quickly determining their needs. Make customers orders in a timely fashion. Cashier/Closer 2013 - 2020 Walmart Chicago, IL Assist customers on sales floor with my knowledge of TV's, computers,gamesystems. Unload trucks Stocked shelves backroom inventory Cashier Received achievements (pay raise) for outstanding customer services. Operated a POS system to itemize and complete an average of 50 customer purchases. Scan and bag items - Assist with customer questions and concerns - Face and stock items on aisles Customer Sales Representative 2010 - 2013 Xerox Bolingbrook, IL Interviewed, tested, and selected potential customer service candidates. Applied advanced troubleshooting methods to determine root causes -- network, hardware, software. Served as focal point for Northeast Ohio for customer complaints, problems and inquires. Maintain the customer relations operations of Quidsi Inc., operator of 10 successful websites i.e. Answer incoming calls and answer questions on customers accounts, fix any errors on accounts, process orders. Education Bachelor's Degree Accounting 2007 - 2010 DeVry University Oakbrook Terrace, IL


Benjamin Knight Closer Columbus, OH (660) 555-7182 bknight@example.com Experience Closer2019 - Present Chase•Columbus, OH Answer incoming calls from Mortgage brokers and title companies. Interacted with clients, loan officers, title companies, realtors, and insurance companies, predominantly by phone. Schedule different mortgage closings such as Conventional, FHA and VA loans. Cashier/Closer2017 - 2019 Taco Bell•Chesapeake, VA Operate POS system Maintain lobby Provide customer service Manage drive-thru and front of house Manage safe Assisted in making work schedule Handle customer complaints and solve issues. Preferred Must have reliable transportation Able to use touch-sensitive POS System Able to lift minimum of 10 lbs. Administrative Office Assistant2016 - 2017 Food Lion•Chesapeake, VA Maintained established merchandising standards, including window, sales floor and promotional displays. Maintained current knowledge of office procedures and policies relating to Cash reports, Register checkups, Deposits and Check Cashing. Provided exceptional customer service and sales training Managed 15 sales representatives in 3 departments, and oversaw their productivity and quotas. Evaluate and screen applicants Maintenance of personnel files and applicant tracking Pre-employment procedures and on-boarding process Skills High VolumeLoan ApplicationsOutgoing CorrespondenceBuyersPOSSettlement StatementsClean StoreHard CopyFresh FoodIce Cream Education Associate's Degree Medical Assisting Services2014 - 2016 ECPI University•Virginia Beach, VA

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Online Courses For Closers

One of the best ways to acquire the skills needed to be a closer is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since closers benefit from having skills like customer service, cleanliness, and punctuality, we found courses that will help you improve these skills.

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