Senior Line Engineer
Los Angeles, CA job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
Job overview and responsibilities
Senior Line Engineers are part of a service engineering team that provide 24/7 engineering technical support for United Airlines Worldwide fleet of operational aircraft to ensure the timely return to service. Provide engineering support for a wide range of aircraft systems, maintenance programs, engines as well as operational engineering functions. Studies, analyzes, and seeks solutions to problems related to the design, operation, maintenance, performance, modification, or repair of aircraft, and their components. Uses a structured, logical, and analytical approach in problem solving. Defines maintenance program, configuration, and serviceability criteria ensuring safe and legal operations. Analyzes and implements regulatory requirements. Evaluates the effects of modifications or new equipment on reliability and performance. Evaluates the benefits of the cost impact of a fleet decision to ensure an optimum balance of cost, asset utilization, quality, and reliability. Authors, designs, tests, and manages projects. Communicates with customers on technical issues, work scope recommendations, and failure investigations. Interfaces with internal and external organizations regarding specific aircraft and component issues.
This position leads and develops potentially complex solutions and implementation plans, project justification, cost/benefit analysis, management of project implementation, technical support, and obtaining FAA approvals as required.
Coordinate work with other operational groups to ensure airworthiness, safety, regulatory compliance, operational reliability, and operational efficiency.
Organize and manage the priorities for assigned responsibilities and accomplish the work processes to meet all the deliverables for operational needs, projects, and program changes/technical specification revisions.
Shifts are dependent on work location and assignment and will be designated during the interview process as required. It is important to note that shifts may change based on the needs of the operation.
Work Schedule: 7.00pm PST- 6.30am PST
Qualifications
What's needed to succeed (Minimum Qualifications):
Bachelor's degree or related experience in Engineering (Mechanical, Electrical, Aerospace), related technical field or equivalent relative work experience
Senior Line Engineer I: 5-8 years
Senior Line Engineer II: 8 years +
Ability to interpret complex and technical Engineering and OEM documents.
Highly detailed level project development and management for regulatory compliance modifications, and overall ownership of specific systems
Must have the ability to communicate detailed, technical information under time-bound and stressful situations.
Successful candidate will have working knowledge of airline or OEM operations.
Knowledge of Code of Regulations (CFRs), airworthiness design and substantiation criteria, aircraft and equipment design and operational characteristics
Must be available to work any shift including nights and weekends as well as holidays.
Must be legally authorized to work in the United States for any employer without sponsorship.
Successful completion of interview required to meet job qualification.
Reliable, punctual attendance is an essential function of the position.
What will help you propel from the pack (Preferred Qualifications):
OEM Structural Repairs for Engineers Training (Boeing/Airbus) with portfolio of designing major repairs for aircraft structures; metallic or composite
Work within specific ATA Airline Chapters
Airline or Industry experience with general ATA Chapters which could encompass, aircraft systems, structures, power plant and avionics disciplines
Excellent communication and technical writing ability
Knowledge of FARS (specifically parts 21, 25, 26, 43, 121, & 145)
CATIA/AUTOCAD experience
The base pay range for this role is $97,945.00 to $133,540.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Amazon Package Delivery Driver - Earn $15.00 - $18.00/hr
Nacogdoches, TX job
Amazon delivery partner opportunity - Earn $15.00 - $18.00/hr
What is Amazon Flex?It's simple! Use your vehicle and smartphone to earn extra money delivering with a brand you trust. With Amazon Flex, you only deliver when you want to. Amazon Flex pays delivery partners for completing delivery blocks. When you schedule a block, you'll know when you're delivering, for how long, and how much you can earn before you begin. No experience necessary. Choose the delivery blocks that fit your schedule, then get back to the things you enjoy most.
Deliver. Earn. Achieve. Repeat.
Whether you're saving up for something special or just want some extra money for day-to-day expenses, most drivers earn $15.00 - $18.00 an hour* delivering packages. You also get to choose which weekday(s) you get paid. You can decide to get paid every day to get your money faster, or pick just one day so you can streamline your finances.
Make your earnings go further with Amazon Flex Rewards.
With Amazon Flex Rewards, you have access to perks that include cash back and exclusive savings on essential items you may need as an Amazon Flex delivery partner. From tires, fuel and auto services to slip-resistant shoes - plus tools to help navigate insurance, expenses, and taxes - there are plenty of ways to save money and time.
Deliver smiles, backed by Amazon.
Packages make great passengers. Start delivering today.
*Most drivers earn $15.00 - $18.00 an hour. Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors.
Self-employed / No-contract
Who can deliver with Amazon Flex? You must be 21 years old, have a valid U.S. driver's license, access to a mid-sized or larger vehicle, and have an iPhone or Android smartphone.
Questions?Contact Amazon Flex Driver Support at ************ (5 a.m. - 7 p.m. PT) or click “apply” below to learn more.
Information Technology Assurance Specialist
Los Angeles, CA job
MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA.
The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Analyze and troubleshoot system anomalies to ensure optimum equipment performance.
Prepare system for operational use and support operational tests.
Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices.
Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support.
Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management.
Minimum Qualifications:
Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree.
8+ years total related experience
6+ years of relevant SCI experience.
Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire.
Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages).
Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation).
Preferred Qualifications:
3+ years of SAP related experience highly desired.
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired.
Clearance Requirements:
Current Top- Secret Clearance with SCI Eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a Counterintelligence polygraph
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Personnel Security Specialist
Los Angeles, CA job
MANTECH seeks a motivated, career and customer-oriented Personnel Security Specialist II to join our team in El Segundo, CA.
The Personnel Security Specialist's primary function is to handle personnel security functions in support of the customer's facility and organization. The position will provide “day-today” PERSEC services for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Build and Maintain tracking spreadsheets/databases for customer PERSEC activities.
Provide support for the security awareness and education programs.
Perform miscellaneous administrative support functions as directed by the contractor site lead and/or the Government Security Representative.
Review, track, and monitor security clearance processing activities with appropriate government personnel to achieve appropriate clearance actions.
Conduct Defense Central Index of Investigations (DCII), Joint Personnel Access System (JPAS), and SAPNP reviews of candidates being submitted for SAP access.
Perform data entry and record checks in the Joint Access Database (JADE) and maintain all customer sponsored personnel access information.
Receive and/or transmit classified visit requests as necessary to meet customer needs.
Minimum Qualifications:
Bachelor's degree; an additional 4 years of experience may be considered in lieu of degree.
6 + years of related experience.
4 + years of relevant SCI experience.
Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents.
Preferred Qualifications:
2+ years of SAP-related experience.
Clearance Requirements:
Current Top Secret Clearance with SCI Eligibility.
Eligibility for access to Special Access Program Information.
Willingness to submit to a polygraph.
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Warehouse Specialist (Bilingual Mandarin)
Burbank, CA job
Employment Type: Fulltime
Pay Rate: $22-25/hour
Hours: 5:30am-3pm or 4pm-12:30am PST (might need to work overtime or during the weekends)
***Business-level proficiency in Mandarin is required for this role due to the nature of the position, which involves frequent direct communication with Mandarin-speaking customers/clients. This language skill is essential to effectively understand their needs, address inquiries, and provide support. ***
Key Responsibilities:
Assistant supervisors with operations of DSPs, ensuring compliance with company standards.
Develop and enforce quality assurance protocols.
Monitor performance and drive continuous improvement.
Oversee warehouse activities for consistency and reliability.
Conduct daily control meetings and performance reviews.
Recruit qualified DSPs and provide onboarding.
Design training to improve service quality.
Oversee regional fleet operations, task distribution, and cost control.
Continuously optimize collection models and processes.
Coordinate with internal teams and external partners.
Handle daily operations and emergency responses.
Requirements:
Bachelor's degree or equivalent
Strong leadership, analytical, and decision-making skills.
Able to perform under pressure in fast-paced environments
Benefits:
7 PTO days
5 Paid Sick Leave Days
6 Paid Holidays
401K 100% Matching up to 2%
50% Medical insurance, 100% Dental and Vision Insurance
Director of Customer success - Life sciences
Santa Rosa, CA job
Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.
Job Title: Director -Customer Success - Life sciences
Location: Redwood city, CA
Position type: Fulltime
What's this role about?
The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance.
*Description for Internal Candidates
Key Responsibilities:
Customer Relationship Management:
Act as the voice of the customer internally, to influence service & operational enhancements
Serve as the executive sponsor for key accounts
Set and maintain client expectations
Ensure alignment between client objectives and service delivery
Build and maintain strong relationships with senior stakeholders
Strategic Leadership:
Develop and execute a comprehensive customer success strategy aligned with organizational goals.
Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention.
Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell.
Operational Excellence:
Implement scalable processes and tools to improve efficiency and customer experience.
Establish KPIs and performance metrics to measure service performance and customer satisfaction.
Establish the client-governance model and lead facilitation of quarterly business reviews with the client
Drive continuous improvement initiatives across the customer lifecycle.
Measurable KPIs:
Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives.
Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts.
Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%.
Qualifications:
Education:
Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred.
Experience:
10+ years in Customer Success, Account Management, or Consulting within the life sciences industry.
10+ years in Pharmaceutical or Life Sciences industry.
10+ years providing IT-related services or performing IT-related functions within Life Sciences industry
Proven track record of managing enterprise-level clients and delivering measurable business outcomes.
Strong leadership experience with ability to build and scale teams.
Skills:
Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment.
Exceptional written & verbal communication, negotiation, and executive presence.
Analytical mindset with proficiency in CRM and customer success platforms
Advantage Zensar
We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA.
Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth.
At Zensar, you Grow, Own, Achieve, Learn.
Learn more about our culture: *****************************************
Ready to #ExperienceZensar?
Begin your application by clicking on the ‘Apply Online' button below.
Be sure to have your resume handy!
If you're having trouble applying, drop a line to ******************.
Senior Data Governance Consultant (Informatica)
Plano, TX job
Senior Data Governance Consultant (Informatica)
About Paradigm - Intelligence Amplified
Paradigm is a strategic consulting firm that turns vision into tangible results. For over 30 years, we've helped Fortune 500 and high-growth organizations accelerate business outcomes across data, cloud, and AI. From strategy through execution, we empower clients to make smarter decisions, move faster, and maximize return on their technology investments. What sets us apart isn't just what we do, it's how we do it. Driven by a clear mission and values rooted in integrity, excellence, and collaboration, we deliver work that creates lasting impact. At Paradigm, your ideas are heard, your growth is prioritized, your contributions make a difference.
Summary:
We are seeking a Senior Data Governance Consultant to lead and enhance data governance capabilities across a financial services organization
The Senior Data Governance Consultant will collaborate closely with business, risk, compliance, technology, and data management teams to define data standards, strengthen data controls, and drive a culture of data accountability and stewardship
The ideal candidate will have deep experience in developing and implementing data governance frameworks, data policies, and control mechanisms that ensure compliance, consistency, and trust in enterprise data assets
Hands-on experience with Informatica, including Master Data Management (MDM) or Informatica Data Management Cloud (IDMC), is preferred
This position is Remote, with occasional travel to Plano, TX
Responsibilities:
Data Governance Frameworks:
Design, implement, and enhance data governance frameworks aligned with regulatory expectations (e.g., BCBS 239, GDPR, CCPA, DORA) and internal control standards
Policy & Standards Development:
Develop, maintain, and operationalize data policies, standards, and procedures that govern data quality, metadata management, data lineage, and data ownership
Control Design & Implementation:
Define and embed data control frameworks across data lifecycle processes to ensure data integrity, accuracy, completeness, and timeliness
Risk & Compliance Alignment:
Work with risk and compliance teams to identify data-related risks and ensure appropriate mitigation and monitoring controls are in place
Stakeholder Engagement:
Partner with data owners, stewards, and business leaders to promote governance practices and drive adoption of governance tools and processes
Data Quality Management:
Define and monitor data quality metrics and KPIs, establishing escalation and remediation procedures for data quality issues
Metadata & Lineage:
Support metadata and data lineage initiatives to increase transparency and enable traceability across systems and processes
Reporting & Governance Committees:
Prepare materials and reporting for data governance forums, risk committees, and senior management updates
Change Management & Training:
Develop communication and training materials to embed governance culture and ensure consistent understanding across the organization
Required Qualifications:
7+ years of experience in data governance, data management, or data risk roles within financial services (banking, insurance, or asset management preferred)
Strong knowledge of data policy development, data standards, and control frameworks
Proven experience aligning data governance initiatives with regulatory and compliance requirements
Familiarity with Informatica data governance and metadata tools
Excellent communication skills with the ability to influence senior stakeholders and translate technical concepts into business language
Deep understanding of data management principles (DAMA-DMBOK, DCAM, or equivalent frameworks)
Bachelor's or Master's Degree in Information Management, Data Science, Computer Science, Business, or related field
Preferred Qualifications:
Hands-on experience with Informatica, including Master Data Management (MDM) or Informatica Data Management Cloud (IDMC), is preferred
Experience with data risk management or data control testing
Knowledge of financial regulatory frameworks (e.g., Basel, MiFID II, Solvency II, BCBS 239)
Certifications, such as Informatica, CDMP, or DCAM
Background in consulting or large-scale data transformation programs
Key Competencies:
Strategic and analytical thinking
Strong governance and control mindset
Excellent stakeholder and relationship management
Ability to drive organizational change and embed governance culture
Attention to detail with a pragmatic approach
Why Join Paradigm
At Paradigm, integrity drives innovation. You'll collaborate with curious, dedicated teammates, solving complex problems and unlocking immense data value for leading organizations. If you seek a place where your voice is heard, growth is supported, and your work creates lasting business value, you belong at Paradigm.
Learn more at ********************
Policy Disclosure:
Paradigm maintains a strict drug-free workplace policy. All offers of employment are contingent upon successfully passing a standard 5-panel drug screen. Please note that a positive test result for any prohibited substance, including marijuana, will result in disqualification from employment, regardless of state laws permitting its use. This policy applies consistently across all positions and locations.
Content Author - CMS
Sunnyvale, CA job
Austin, TX or Sunnyvale, CA
As a Content Author, you'll be responsible for the hands-on execution, validation, and maintenance of multilingual web content across our website using our Content Management System (CMS),Digital Asset Management (DAM); and custom web tools.
Working closely with different cross functional teams and EPMs,
Experience on localization, you'll implement requested updates to web content.
Your day to day responsibilities including authoring, validating, submitting content for localization, uploading and organize assets, and performing validations across browsers and devices to ensure a consistent high quality user experience.
You'll also troubleshoot issues within the CMS, including component behavior, layout problems, and any publishing errors, applying your attention to detail and platform expertise to ensure content is accurate, consistent, and delivered on schedule.
Facilities Specialist
Palo Alto, CA job
Responsibilities:
・Conduct daily routine facility walk-throughs (building and grounds) to ensure a safe, clean, and functional work environment and identify maintenance or safety issues and report findings promptly.
・Ensure the facility remains organized and presentable in accordance with company standards and in compliance with regulatory requirements.
・Communicate regularly with the company operations team to ensure all issues are properly escalated and resolved.
・Coordinate and monitor facility maintenance work, including electrical, plumbing HVAC, and general repairs. Ensure timely, high-quality service delivery and comply with regulatory requirements.
・Perform maintenance tasks such as replacing light bulbs, fixing locks, assembling furniture, or troubleshooting simple equipment issues.
・Recommend maintenance improvements, facility upgrades, and design modifications as needed.
・Assist with planning, bidding, and scheduling vendors for facilities installations and repairs.
・Submit work orders and contracts to legal, finance and relevant teams for review and approval.
・Conduct and document annual building, fire and safety inspections, working with building management, vendors, city officials and local fire departments.
・Verify completion and quality of work before signing off and submit invoices to AP for payment.
・Maintain accurate facility records, including invoices, service logs, and inspection reports.
・Provide on-site support for special projects, office moves, or workplace setups as needed.
・Perform other facility-related tasks as assigned.
Qualification:
・5+ years of facilities specialist experience
・Great verbal and written communication skills
・Good organizational skills
・BS/BA in facility management, engineering, or related field preferred
・FMP Certified is a plus.
Web Application Penetration Tester
Pleasanton, CA job
The Web Application Penetration Tester will perform the manual penetration testing of mission critical web application to discover vulnerabilities and propose remediations to the development team.
The Web Application Penetration Tester is expected to:
Conduct penetration tests on web pages to identify and exploit security vulnerabilities.
Document the findings and provide techniques and solutions to remediate vulnerabilities.
Work closely with the development team to implement remediations/solution and verify fixes.
Plan and manage all aspects of the penetration testing function.
Mentor the development team in building and securing web applications using OWASP and other mainstream frameworks.
Must-have Skills
Advanced knowledge web application penetration testing.
Extensive knowledge of and proven experience with penetration testing of web applications, and methods and frameworks for identifying and remediating vulnerabilities.
In-depth knowledge of OWASP Top 10 and other frameworks.
Proficient knowledge of Java, Spring, and Oracle.
Working knowledge of Linux and Windows
TECHNICAL KNOWLEDGE AND SKILLS:
Advanced knowledge web application penetration testing.
In-depth knowledge of OWASP Top 10 and other frameworks.
Experience and willingness to work in a fast-paced environment.
Development experience in an enterprise-class system with multi-tier architecture
Proficient knowledge of Java, Spring, and Oracle.
Working knowledge of Linux and Windows
Extensive knowledge of and proven experience with penetration testing of web applications, and methods and frameworks for identifying and remediating vulnerabilities.
Strong knowledge in project management practices and ability to document processes and procedures as needed.
Incident Manager
Santa Clara, CA job
Job Title: Incident Manager
Employment Type: Full-Time
About the job
We are seeking an experienced Incident Manager who is responsible for overseeing the lifecycle of IT incidents within the ServiceNow platform, ensuring rapid restoration of services, minimizing business impact, and maintaining high service quality. This role demands strong leadership, coordination, and communication skills to manage high-pressure situations and drive continuous improvement.
Who we are
iOPEX is a new-generation Digital services provider offering optimized Digital Engineering, Operations and Studio services. We are process innovators focused on extracting the best out of the investments that clients have already made. At iOPEX, we help companies realize that golden ratio where their technology and business are in complete synergy, making the company greater than the sum of its parts. Founded in 2009, the demand for our specialized process optimization and digital engineering services has helped us grow 60% YoY. We have over 3,000 employees across multiple offices in Americas, Europe and Asia.
Key Responsibilities:
Incident Management:
Monitor, detect, and log incidents using ServiceNow.
Classify and prioritize incidents based on impact and urgency.
Lead and coordinate resolution efforts for P1 and P2 incidents.
Ensure timely escalation and assignment to appropriate support teams.
Maintain a general overview of incidents, focusing on restoration via workarounds or permanent fixes.
Communication & Coordination:
Act as the central point of contact during major incidents.
Provide regular updates to stakeholders, including executives, technical teams, and business units.
Facilitate knowledge transfer and hand-offs during major incidents.
Root Cause Analysis & Reporting:
Oversee post-incident reviews and root cause analysis (RCA).
Generate incident reports, trend analysis, and performance metrics.
Ensure completeness and accuracy of closed incidents.
Process & Platform Improvement:
Provide feedback to improve ServiceNow workflows and platform capabilities.
Refine incident management policies and procedures.
Collaborate with Problem, Change, and Release Management teams.
Team Leadership & Training:
Mentor and train incident analysts and support staff.
Promote best practices and continuous learning within the team.
Qualifications:
8+ years of experience in IT Incident Management, preferably in large-scale enterprise environments.
Strong understanding of SaaS GTM processes ( Lead to Order)
Strong hands-on experience with ServiceNow ITSM platform.
Solid understanding of ITIL framework (Incident, Problem, Change Management).
ITIL v3/v4 Foundation certification preferred.
Excellent communication, coordination, and stakeholder management skills.
Ability to lead cross-functional teams under pressure.
Preferred Skills:
Familiarity with monitoring tools and automation in incident detection.
Strategic thinking and adaptability in dynamic environments.
Project Coordinator
San Diego, CA job
Are you an experienced Project Coordinator with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Project Coordinator to work at their company in San Diego, CA.
Primary Responsibilities/Accountabilities:
Provides the project manager support and assistance in scheduling meetings, documentation, updating project documents, communication and training.
Updates the project plan.
Assists in information collection and validations.
Helps prepare status reports and presentations.
Qualifications:
0-2 Years of Experience.
Excellent oral and written communication skills are required.
Must have strong knowledge of MS Project, Visio, Excel, and Word.
Business Level Bilingual Mandarin - Dispatch Specialist - Fulltime and Onsite - Hayward, CA (No Experience Needed)
Hayward, CA job
Job Title: Business Level Bilingual Mandarin - Dispatch Specialist - Hayward, CA (No Experience Needed)
Term: Full time and Permanent
Working hours: 5am - 2pm (Weekend need to be available)
Pay Ranges: $21.00/hr to $22.00/hr
Benefit details
401K match is 4% after 6 months,
PTO: 10 days per year,
Sick Leave: 5 days,
Medical/vision/dental insurance all provided with different plan options
Benefits start 1st of month after 60 days.
Overview
We are seeking a highly organized and proactive Dispatch Specialist to join our dynamic operations team. In this critical role, you will be the central hub of communication for our Delivery Service Partners (DSPs) and drivers, ensuring the efficient execution of daily routes and the highest standards of delivery performance. Your ability to solve problems in real-time, monitor key metrics, and support our field team will be essential to our success.
Key Responsibilities:
Route Management & Dispatch: Schedule and dispatch DSPs and drivers to assigned routes based on induction schedules, customer demands, and on-the-fly requests.
Real-Time Driver Support: Provide live support to drivers during delivery hours, assisting with exception handling, navigation issues, and delivery problems to ensure successful first-attempt deliveries.
Performance Monitoring & Training: Monitor driver performance against company standards, including photo quality and delivery success rates. Partner with management to coach and train drivers on best practices as outlined in the company delivery guide.
Issue Resolution & Communication: Proactively contact drivers, DSPs, and recipients via softphone (calls/text) and company-provided systems to verify and resolve delivery issues, ensuring accuracy and customer satisfaction.
Field Support & Escalation: Periodically conduct ride-alongs with drivers within assigned territories to directly observe, diagnose, and resolve chronic delivery problems.
Delivery Failure Analysis: Meticulously monitor, review, and validate the reasons for all failed delivery attempts. Work with drivers to address and correct any discrepancies in their reporting.
Returns Processing: Efficiently process all returned undeliverable packages at the sorting center to facilitate valid redelivery attempts or final disposition.
Team Collaboration: Assist management with DSP and driver recruitment, screening, onboarding, and performance monitoring activities.
Qualifications & Skills:
HS diploma or equivalent required; associate or bachelor's degree is a plus.
Proven experience in a dispatch, logistics, or fleet coordination role.
Exceptional communication and interpersonal skills, with the ability to relay information clearly and calmly under pressure.
Strong problem-solving abilities and a proactive approach to identifying and resolving issues.
Tech-savvy, with proficiency in using laptops, dispatch software, and communication tools (softphones, SMS).
Ability to analyze data and driver metrics to identify trends and areas for improvement.
Highly organized with the ability to manage multiple tasks and priorities simultaneously.
Willingness to periodically conduct ride-alongs in the field.
A valid driver's license is required.
Director of Strategic Sourcing and Partnerships
Torrance, CA job
Kanzen Meal U.S.A. is a forward-thinking nutrition company focused on delivering complete, convenient, and high-quality meal solutions. As a subsidiary of Nissin Foods Holdings (Japan), we are expanding our footprint in the U.S. market through innovation, strategic partnerships, and operational excellence.
Position Summary
The Director of Strategic Sourcing and Partnerships will lead the sourcing and procurement of raw materials and packaging, while managing relationships with co-manufacturing partners to ensure the efficient and cost-effective production of finished goods. Internal coordination is also key, working especially close with R&D. This role is central to achieving our cost-of-goods-sold (COGS) objectives and maintaining supply chain agility in a rapidly evolving consumer packaged goods (CPG) landscape.
Key Responsibilities
Strategic Sourcing & Procurement
- Develop and execute procurement strategies for raw materials and packaging aligned with company COGS targets.
- Collaborate with co-manufacturing partners to coordinate procurement of materials used in finished goods production.
- Monitor market trends, commodity pricing, and supply risks to inform sourcing decisions.
Supplier & Partner Management
- Build and maintain strong relationships with suppliers and co-manufacturers.
- Negotiate contracts and pricing agreements to ensure favorable terms and long-term value.
- Evaluate supplier performance and implement continuous improvement initiatives.
- Collaborate closely with partners to maintain ‘Nissin standards' both from quality and safety perspectives
Cost Management & Forecasting
- Track and manage procurement costs across the supply chain.
- Support budgeting and forecasting processes with accurate cost modeling.
- Identify cost-saving opportunities through strategic sourcing and process optimization.
Operational Excellence
- Ensure procurement processes comply with internal policies and external regulations.
- Implement procurement technologies and tools to improve efficiency and transparency.
- Lead risk mitigation efforts related to supply continuity and quality assurance.
Cross-Functional Collaboration
- Collaborate internally with the R&D team and act as the liaison between R&D and co-manufacturers in planning and production of finished goods.
- Work closely with the Director of Supply Chain to support the total operational plan for Kanzen Meal.
- Procure raw materials for the R&D team as needed to support new item innovation.
- Be proactive in implementing new methods, ideas, other means of managerial tools as Kanzen Meal expands its business
Required Qualifications
- Bachelor's degree in Supply Chain Management, Business Administration, or related field.
- 7+ years of experience in procurement or supply chain roles, preferably in the CPG or food industry.
- Proven success in managing supplier relationships and co-manufacturing partnerships.
- Strong negotiation, analytical, and financial modeling skills.
- Familiarity with ERP systems and procurement software.
- Excellent communication and cross-functional collaboration abilities.
- Proficient in Microsoft Office (Excel, Word, PowerPoint, Microsoft Teams)
Preferred Qualifications
- Master's degree or professional certifications (e.g., CPSM, CSCP, CIPS).
- Experience with sustainable sourcing and Scope 3 emissions tracking.
- Knowledge of regulatory requirements in food manufacturing and packaging.
Industry Trends to Consider
- Digital Procurement Tools: Increasing adoption of AI and predictive analytics for demand planning and supplier risk assessment.
- Co-Manufacturing Growth: Rising reliance on third-party manufacturers for scalability and flexibility.
- Sustainability & Transparency: Growing consumer and regulatory demand for ethical sourcing and environmental accountability.
- Resilient Supply Chains: Emphasis on supplier diversification and nearshoring to mitigate geopolitical and climate-related risks.
Salary
$100k~$120k/year + bonus
Order Processing Specialist -- SARDC5697495
Torrance, CA job
Responsible for providing the highest quality of customer service to internal and external customers. This includes responding to customer inquiries via e-mail, telephone calls and live chat, entering orders, entering and processing return authorizations, processing change requests, maintaining the customer master file and escalating customer/system issues appropriately and completing other administrative support tasks.
Essential Duties, Critical Success Factors, Responsibilities, Authorities and Required Interactions:
• Enter orders, change requests, return authorizations and expedite requests in CRM system.
• Answer customer requests via email and/or telephone professionally and in a timely manner, such as providing estimated time of arrival (ETAs), assistance with billing issues, and escalating when applicable.
• Maintaining the customer master file, processing changes requests and return authorizations in ERP system
• Stay informed about updates to policies, products, and services.
• Using critical thinking skills to devise solutions for customers and following up to ensure concerns are resolved.
• Perform other job-related duties as assigned and office administrative tasks
Required Qualifications: 1. Proven experience in customer service 2. Experience with managing multiple projects. 3. Outstanding communication skills, both written and oral. 4. Competent with Excel and Word 5. Ability to work in a cross-functional cross-country team environment. 6. Ability to manage self and tasks in an appropriate manner 7. Excellent organizational and administrative skills 8. Attention to detail. 9. A calm and analytical approach to problem solving. 10. Willingness to work as part of a team 11. Ability to communicate using English (or local language).
Hardware Engineer
Houston, TX job
Role: HW Engineer onsite
Key Responsibilities-
• Component Selection Expertise: Proven experience in selecting major electronic components such as microcontrollers, operational amplifiers, power modules, relays, and similar devices.
• PCB Design Knowledge: Strong understanding of PCB design principles, including Design for Assembly (DFA) and Design for Manufacturing (DFM) standards.
• Analytical Skills: Ability to analyze analog schematics and perform detailed calculations for power budgeting and thermal management.
• Compliance Awareness: Familiarity with industry compliance standards and pre-compliance testing processes, including UL certification and EMI/EMC requirements.
· Lead and present reviews to internal and external stakeholders.
· Develop and maintain design documentation, including presentations, reports, and review materials.
· Perform and update design calculations to align with evolving review requirements.
· Collaborate cross-functionally with supply chain, manufacturing, and testing teams to support existing designs.
· Provide technical solutions for risk mitigation, design support, and obsolescence-driven redesigns.
・Hardware testing, preparation and modification of the boards.
• Component Selection Expertise: Proven experience in selecting major electronic components such as microcontrollers, operational amplifiers, power modules, relays, and similar devices.
• PCB Design Knowledge: Strong understanding of PCB design principles, including Design for Assembly (DFA) and Design for Manufacturing (DFM) standards.
• Analytical Skills: Ability to analyze analog schematics and perform detailed calculations for power budgeting and thermal management.
• Compliance Awareness: Familiarity with industry compliance standards and pre-compliance testing processes, including UL certification and EMI/EMC requirements.
SDET (Manual testing, SQL queries & Web Driver IO/ Selenium- Must) -only xoriant W2
Mountain View, CA job
Xoriant is an equal opportunity employer. No person shall be excluded from consideration for employment because of race, ethnicity, religion, caste, gender, gender identity, sexual orientation, marital status, national origin, age, disability or veteran status.
JOB TITLE : Software Development engineer in Test/SDET
LOCATION: Mountain View, CA (Hybrid 3 days onsite)
TYPE: Contract
RATE : $50 per hour on W2 (Without Benefits)
MUST SKILLS: Manual Testing, SDET, API testing, selenium /web driver, SQL Queries & AWS/Azure/GCP.
JOB DESCRIPTION:
8+ hands-on years of manual testing and test automation experience.
Need strong Manual testing exp, candidates should be willing to start with manual testing and gradually move to automation.
Good experience in API Testing.
Need selenium or web driver exp.
Solid exp is SQL queries.
Good expertise in complex SQL queries.
Oracle and Postgres databases.
Nice to have experience in AWS/Azure/GCP.
Demonstrated experience with WebDriver IO or any Selenium test frameworks or similar open-source automation framework.
Solid understanding and experience of writing locators in selenium.
Cucumber, Mocha, or similar BDD test scripts development experience.
////****** Any query you can reach me on ************/********************************//////
Project Manager (Corporate Operations & Onboarding Programs)
Foster City, CA job
Immediate need for a talented Project Manager (Corporate Operations & Onboarding Programs). This is a 06+months contract opportunity with long-term potential and is located in Foster City, CA(Remote; 25% travel). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-94830
Pay Range: $20 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Support the lead Project Manager in end-to-end project planning, execution, and delivery
Define scope, timelines, milestones, deliverables, and resource requirements
Partner with cross-functional teams to maintain alignment and ensure effective decision-making
Create and maintain core project documentation, including:
Project Plans
Dashboards
RAID Logs (Risks, Actions, Issues, Decisions)
Status Reports
Identify, track, and mitigate project risks
Facilitate recurring project meetings: agenda creation, note-taking, follow-ups, and action item tracking
Support change management planning, stakeholder engagement, and training coordination
Drive continuous improvement of project operations and execution frameworks
Key Requirements and Technology Experience:
Education (must meet one requirement):
High School Diploma + 12 years relevant experience
Associate Degree + 10 years relevant experience
Bachelor's Degree + 8 years relevant experience
Experience managing projects in a corporate or matrixed enterprise environment
Strong documentation and organizational capabilities
Experience in pharmaceutical, corporate training, or commercial onboarding strongly preferred
Ability to manage multiple concu
10+ years of project management experience in a corporate or matrixed environment
Proven ability to manage cross-functional projects across Marketing, Operations, HR, Legal, Medical, and Commercial
Strong operational discipline and organizational skills
Experience with project planning, documentation, dashboards, RAID logs, timelines, deliverables
Ability to lead without authority and manage multiple workstreams
Experience supporting training, onboarding programs, or program execution
Excellent communication and stakeholder-management skills
Ability to travel 25% to Foster City, CA
PMP Certification or equivalent.
Experience in instructional design, training development, or commercial operations.
Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Wireless Network Engineer
San Jose, CA job
This role involves designing, deploying, and optimizing enterprise wireless networks utilizing Cisco Meraki and Juniper Mist platforms. The Wireless Design Engineer will lead wireless architecture development, perform wireless surveys, and deliver secure WLAN solutions across various environments, ensuring high performance and scalability.
Onsite Requirements
This role is onsite in Santa Clara, CA, requiring presence five days per week.
Responsibilities
Design, implement, and support enterprise WLAN solutions using Cisco Meraki and Juniper Mist.
Conduct predictive, active, and passive wireless surveys utilizing tools such as Ekahau or AirMagnet.
Develop and maintain wireless architecture documentation including high-level and low-level designs.
Perform RF design, channel planning, and power tuning to optimize performance and capacity.
Lead wireless network deployments, upgrades, and ongoing optimization processes.
Monitor and troubleshoot wireless networks using Meraki Dashboard and Mist AI analytics.
Implement WLAN security features such as WPA2/WPA3-Enterprise, 802.1X, and RADIUS, along with VLAN segmentation and QoS strategies.
Qualifications
At least 5 years of relevant experience in wireless network design and deployment.
Proven expertise with Cisco Meraki and Juniper Mist wireless platforms.
Experience conducting wireless surveys and RF planning.
Strong understanding of WLAN security protocols, VLAN configuration, and network troubleshooting.
Ability to develop detailed architecture documentation.
Familiarity with wireless monitoring and analytics tools.
Desired Skills
Experience with wireless capacity planning and performance tuning.
Knowledge of additional wireless security standards and network segmentation strategies.
Prior experience working in corporate, campus, or distributed environments.
Business Systems Product Manager
Elk Grove, CA job
3 days a week on-site
About the Role
We're seeking a Business Systems Product Manager to join our client's Business Systems team. This role is responsible for leading the strategy, development, and optimization of internal business systems that support key functions such as billing, subscription services, and customer support. You'll collaborate cross-functionally to deliver scalable, user-centric solutions that drive operational efficiency and enhance customer experience.
Responsibilities
Own the product lifecycle for internal business systems, from discovery through delivery and iteration.
Partner with internal stakeholders to gather requirements, define use cases, and translate business needs into technical specifications.
Develop and maintain product documentation including epics, user stories, data flows, API interactions, and UI/UX requirements.
Prioritize and manage the product backlog in alignment with strategic goals.
Analyze product feedback to identify defects, enhancement opportunities, and areas for innovation.
Collaborate with business leadership to define product roadmaps and development priorities.
Act as a Product Owner in Agile ceremonies, driving sprint planning, reviews, and retrospectives.
Communicate product strategy, roadmap, and performance metrics to stakeholders and executive leadership.
Support product launch activities including demos, training, and support enablement.
Partner with third-party vendors to expand product capabilities.
Define and monitor product KPIs to measure success and inform future development.
Provide go/no-go decisions during release cycles.
Step in as a Business Analyst when needed to support project execution.
Minimum Qualifications
Bachelor's degree in a relevant field.
3+ years of experience in product management or product development.
2+ years of experience leading cross-functional teams.
Proven ability to conduct discovery sessions and translate insights into actionable requirements.
Hands-on experience with Agile methodologies, including backlog grooming and story writing.
Strong communication and presentation skills.
Preferred Qualifications
Experience with platforms such as Microsoft Dynamics, Zuora, and Drupal.
Familiarity with modern UI frameworks (e.g., Angular) and API-driven architectures.
Salary Target: $115-125k base + bonus