Club Concierge Job Openings - 4,547 Jobs

  • Estimated Salary

    $27,280

    NEW
    Club Level Concierge
    Marriott

    New Orleans, LA

  • Estimated Salary

    $33,920

    NEW
    Club Level Concierge
    Marriott

    Sacramento, CA

  • Estimated Salary

    $26,240

    NEW
    Club Level Concierge
    Marriott International, Inc.

    Phoenix, AZ

  • Estimated Salary

    $26,240

    NEW
    Expert Concierge Griffin Club
    Marriott

    Phoenix, AZ

  • Estimated Salary

    $31,880

    Club Level Concierge AM
    Marriott

    Chicago, IL

  • Estimated Salary

    $27,030

    NEW
    Club Level Concierge
    Marriott

    Fort Myers, FL

  • Estimated Salary

    $85,147

    Regency Club Concierge (Seasonal)
    Hyatt

    Huntington Beach, CA

  • Estimated Salary

    $27,240

    NEW
    Club Level Concierge
    Marriott

    Key Biscayne, FL

  • Estimated Salary

    $26,240

    NEW
    Club Level Concierge
    Marriott

    Phoenix, AZ

  • Estimated Salary

    $27,280

    NEW
    Concierge - Club Level
    Marriott International, Inc.

    New Orleans, LA

  • Estimated Salary

    $28,220

    NEW
    Club Level Concierge
    Marriott

    Bradenton, FL

  • Estimated Salary

    $44,050

    NEW
    Club Level Concierge
    Marriott

    Kapalua, HI

  • Estimated Salary

    $32,940

    NEW
    Club Level Concierge
    Marriott

    Pomona, CA

  • Estimated Salary

    $26,240

    Club Level Concierge
    Marriott

    Phoenix, AZ

  • Estimated Salary

    $32,940

    Club Level Concierge
    Marriott

    Pomona, CA

  • Estimated Salary

    $27,280

    Regency Club Concierge
    Hyatt

    New Orleans, LA

  • Estimated Salary

    $31,880

    NEW
    Club Level Concierge AM
    Marriott

    Chicago, IL

  • Estimated Salary

    $27,280

    NEW
    Concierge - Club Level
    Marriott

    New Orleans, LA

  • Estimated Salary

    $27,030

    NEW
    Club Level Concierge
    Marriott

    Fort Myers, FL

  • Estimated Salary

    $22,870

    NEW
    Club Level Concierge
    Marriott

    Minneapolis, MN

  • Estimated Salary

    $55,129

    NEW
    Concierge - Club Membership
    Montage Hotels

    Bluffton, SC

  • Estimated Salary

    $32,940

    NEW
    Club Level Concierge
    Marriott

    Pomona, CA

  • Estimated Salary

    $32,940

    NEW
    Club Level Concierge
    Marriott International, Inc.

    Pomona, CA

  • Estimated Salary

    $31,880

    Club Level Concierge
    Marriott

    Chicago, IL

  • Estimated Salary

    $23,320

    NEW
    Club Level Concierge
    Marriott

    Oakland, CA

  • Estimated Salary

    $28,220

    NEW
    Club Level Concierge
    Marriott

    Sarasota, FL

  • Estimated Salary

    $20,540

    NEW
    Club Lounge Concierge PT
    Interstate Hotels and Resort

    Coraopolis, PA

  • Estimated Salary

    $18,750

    NEW
    Club Lounge Concierge (Weekends)
    Marcus Corporation

    Minneapolis, MN

  • Estimated Salary

    $26,390

    NEW
    Club Level Concierge
    Marriott International, Inc.

    Minneapolis, MN

  • Estimated Salary

    $31,880

    NEW
    Club Level Concierge
    Marriott International, Inc.

    Chicago, IL

  • Estimated Salary

    $41,928

    NEW
    Club Level Concierge
    Marriott

    Phoenix, AZ

  • Estimated Salary

    $28,220

    NEW
    Club Level Concierge
    Marriott

    Bradenton, FL

  • Estimated Salary

    $40,000

    Club Level Concierge
    Marriott

    Bal Harbour, FL

  • Estimated Salary

    $27,280

    Concierge - Club Level
    Marriott

    New Orleans, LA

  • Estimated Salary

    $27,280

    NEW
    Concierge Club Level
    Marriott

    New Orleans, LA

  • Estimated Salary

    $24,570

    NEW
    Club Level Concierge
    Marriott

    Tampa, FL

  • Estimated Salary

    $31,880

    NEW
    Club Level Concierge
    Marriott

    Chicago, IL

  • Estimated Salary

    $44,050

    NEW
    Club Level Concierge
    Marriott

    Kapalua, HI

  • Estimated Salary

    $21,720

    NEW
    Club Level Concierge
    Marriott

    Charlotte, NC

  • Estimated Salary

    $26,390

    NEW
    Club Level Concierge
    Marriott

    Minneapolis, MN

  • Estimated Salary

    $34,210

    Regency Club Concierge- Full-Time
    Hyatt

    Lahaina, HI

  • Estimated Salary

    $29,030

    NEW
    Club Concierge Member Experience (RCDCR)
    Marriott

    Vail, CO

  • Estimated Salary

    $28,520

    NEW
    Club Level Concierge - Part Time
    Marriott International, Inc.

    Princeton, NJ

  • Estimated Salary

    $29,030

    NEW
    Concierge - Member Experience - Club (RCDCR)
    Marriott

    Truckee, CA

  • Estimated Salary

    $21,960

    Club Level Concierge - Part Time
    Marriott

    Princeton, NJ

  • Estimated Salary

    $15,861

    NEW
    Club Level Concierge Club Lounge Attendant $13.50 hourly
    Marriott

    Denver, CO

  • Estimated Salary

    $18,830

    NEW
    Club Level Concierge Club Lounge Attendant %2413.50 hourly
    Marriott

    Denver, CO

  • Estimated Salary

    $28,600

    Club Level Concierge Club Lounge Attendant $13.50 hourly
    Marriott

    Aurora, CO

  • Estimated Salary

    $18,830

    NEW
    Club Level Concierge Club Lounge Attendant $13. 50 hourly
    Marriott International, Inc.

    Denver, CO

  • Estimated Salary

    $32,980

    NEW
    Club Level Concierge - Marriott Hotels (17002KQU)
    Marriott

    Arlington, VA

  • Estimated Salary

    $20,083

    NEW
    Club Level Concierge - Crystal Gateway Marriott (1800077L)
    Marriott International

    Silver Spring, MD

  • Estimated Salary

    $19,569

    NEW
    Club Level Concierge - Crystal Gateway Marriott (1800077L)
    Marriott International

    Baltimore, MD

  • Estimated Salary

    $24,570

    NEW
    Club Level Concierge - Ritz-Carlton, Sarasota (18000A4U)
    Marriott International

    Tampa, FL

  • Estimated Salary

    $29,030

    NEW
    Club Level Concierge - Sheraton Seattle Hotel (18000AOQ)
    Marriott International

    Tacoma, WA

  • Estimated Salary

    $32,300

    NEW
    Club Level Concierge - Sheraton Waikiki (17002VEF)
    Marriott

    Urban Honolulu, HI

  • Estimated Salary

    $28,930

    NEW
    Club Level Concierge - Marriott Hotels (17002KQU)
    Marriott

    Baltimore, MD

  • Estimated Salary

    $28,220

    Club Level Concierge - The Ritz-Carlton (18000A4U)
    Ritz-Carlton, Sarasota

    Sarasota, FL

  • Estimated Salary

    $31,060

    NEW
    Club Level Concierge - Sheraton Seattle Hotel (18000AOQ)
    Marriott International

    Bellevue, WA

  • Estimated Salary

    $27,280

    NEW
    Club Level Concierge - Ritz-Carlton, New Orleans (180003WJ)
    Marriott International

    New Orleans, LA

  • Estimated Salary

    $27,240

    NEW
    Club Level Concierge - The St. Regis Bal Harbour Resort (180002G7)
    Marriott

    Bal Harbour, FL

Club Concierge Jobs

average

$29,030

  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Performing for or Working Directly with the Public
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Persons Outside Organization
  • Deal with People
  • Stressful

What does a Club Concierge do at Marriott International

* Assist guests with the pre-arrival process, arrival/check-in, guest activities/experiences, problem resolution and guest departure/check-out.
* Conduct pre-calls to arriving guests, make pre-arrival arrangements, amenity orders, and handle any other guest arrival requests.
* Review and log preferences/traces in computer system.
* Contact guests for pre-departure calls.
* Handle Front Office duties, including check-in/check-out, prepare arrival packets and departure folios, perform audit checklists, prepare and distribute welcome packages, process billing and perform administrative duties.
* Respond to requests for visitor information, special arrangements, activities or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers.
* Respond to special requests from guests with unique needs and follow up to promote satisfaction.
* Gather, summarize, and provide information about the property and the surrounding area amenities, including special events and activities.
* Answer, record, and process all calls, messages, requests, questions, or concerns.
* Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem.
* Understand and assist with reservation services.
* Assist with Bell/valet services for owners when requesting their vehicles.
* Perform Lobby Ambassador tasks.
* Enhance guests food and beverage (F&B) experience through an understanding of F&B offerings and wine/cordial expertise and duties including, but not limited to serving F&B to guests, cleaning/maintaining the area, maintaining inventory
* Report any incidents, accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
* Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
* Welcome and acknowledge all guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation.
* Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
* Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
* Comply with quality assurance expectations and standards.
* Stand, sit, or walk for an extended period of time or for an entire work shift.
* Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
* Perform other reasonable job duties as requested.
* To submit your application for this job, please go to: marriott.taleo.Net/careersection/2/jobdetail.ftl?job=16001587 Marriott International is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work Institute, and the CRF institute among others.
* Visit our newsroom to learn more: news.marriott.com Connect and network online with us: facebook.com/marriottjobsandcareers twitter.com/marriottcareers linkedin.com/company/marriott-international weibo.com/marriottcareers Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
* Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local

What does a Club Concierge do at Omni Hotels

* Process guest check-ins and check-outs according to Omni’s Moments of Service and Standard Operating Procedures
* Empathetically listen to guest inquiries and provide appropriate responses
* Set up and breakdown of morning breakfast line
* Set up and breakdown of evening cocktail service and hors d’oeuvres
* Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
* Block rooms in the computer and follow through on designated requirements
* Pre-register designated guests and prepare key packets
* Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
* Maintain confidentiality of all guests and hotel information
* Employ attention to detail in order to ensure security of guest room access.
* Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments
* Maintain guest history files on all guests
* Accommodate room changes expediently
* Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation.
* Follow up to ensure completion and guest satisfaction
* Issue safe deposit boxes to guests and ensure security of key
* Monitor, send and distribute guest faxes
* Generate, print and distribute daily and weekly reports
* Resolve discrepancies on the room status report with Housekeeping
* Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions

What does a Club Concierge do at Omni Hotels

* Ensure the Lounge is kept immaculate at all times, reporting any deficiencies to the appropriate department and follow up to ensure work is done.
* Set tables according to service standards.
* Set up all buffet items in according to service standards.
* Prepare food items (cut fruit, cut drink garnishments).
* Set up, monitor, maintain and breakdown breakfast/afternoon tea/cocktail hour food and beverages in accordance with department standards.
* Open and serve wine/champagne bottles, and other alcoholic beverages.
* Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
* Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
* Maintain updated resource materials on all vendors and information to accommodate guest requests
* Coordinate with Concierge desk for any services requested by the guest.
* Legibly document all pertinent information in GoConcierge.
* Report guest requests to Ideal Services.
* Accept and record wake-up calls and inform Ideal Services
* Promote Select Guest program enrollments and renewals.
* Remain aware of all happenings in the hotel such as functions and special arrangements i.e. VIP attending a function.
* Other duties may be assigned

Show More

Show Less

Show More Show Less

Top Skills for a Club Concierge

Know what it takes to get the job done

GuestServiceActivityTransactionsClubLoungeBeveragePresentationsFrontDeskGuestExpectationsRoomReservationsRegencyGuestSatisfactionRestaurantReservationsRitzRoomAmenitiesCommunicationSkillsGreetingGuestsDinnerReservationsSpecialRequestsHotelServicesGuestRoomsHyattTravelArrangements

Top Club Concierge Skills

Guest Satisfaction, Ritz, Communication Skills, Beverage Presentations, Guest Rooms, Special Requests, Club Lounge, Front Desk, Greeting Guests, Regency, Room Amenities, Guest Expectations, Room Reservations, Hotel Services, Dinner Reservations, Guest Service, Restaurant Reservations, Activity Transactions, Hyatt, Travel Arrangements

Why Zippia is Better

Zippia empowers you to make the correct career decisions, not just find your next job.

You can access millions of others' career paths with the Career Map to help you identify what skills and experiences you need to achieve your career goals. And when you're ready to take the next step in your career, you can research jobs and really understand the implications for your career aspirations.