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Become A Club Concierge

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Working As A Club Concierge

  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Performing for or Working Directly with the Public
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Persons Outside Organization
  • Deal with People

  • Stressful

  • $32,980

    Average Salary

What Does A Club Concierge Do At Marriott

* Monitor club lounge for seating availability, service, safety, and well being of guests.
* Maintain cleanliness and condition of bar, bar unit, tables, and other tools.
* Prepare and serve hot, cold, and/or alcoholic beverages.
* Stock ice, glassware, and supplies.
* Anticipate and communicate replenishment needs promptly.
* Wash dishes and serving utensils as needed.
* Complete opening and closing duties.
* Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required.
* Secure liquors, beers, wines, coolers, cabinets, and storage areas.
* Document pertinent information in department logbook.
* Forecast additional meal requirements and communicate special requests to the kitchen.
* Report accidents, injuries, and unsafe work conditions to manager.
* Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
* Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
* Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
* Develop and maintain positive working relationships with others, and support team to reach common goals.
* Comply with quality assurance expectations and standards.
* Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds; and stand, sit, or walk for an extended period of time or for an entire work shift.
* Perform other reasonable job duties as requested by Supervisors.
* To apply now, go to: marriott.taleo.Net/careersection/2/jobdetail.ftl?job=17002EAN Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
* Visit marriott.com/careers to learn more about our workplace culture and career opportunities.
* So, we ask, where will your journey take you? Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
* Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, CO or local

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Club Concierge Demographic

Gender

  • Female

    70.0%
  • Male

    27.4%
  • Unknown

    2.7%

Ethnicity

  • White

    76.2%
  • Hispanic or Latino

    14.1%
  • Asian

    7.3%
  • Unknown

    2.1%
  • Black or African American

    0.3%
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Languages Spoken

  • Spanish

    45.8%
  • French

    20.8%
  • German

    8.3%
  • Japanese

    8.3%
  • Italian

    8.3%
  • Hebrew

    4.2%
  • Polish

    4.2%
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Club Concierge

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Club Concierge Typical Career Paths

Club Concierge Education

Club Concierge

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Top Skills for A Club Concierge

GuestSatisfactionVIPBeveragePresentationsSpecialEventsFrontDeskFloorRoomAmenitiesRegencyGuestServiceGuestExpectationsRestaurantReservationsSpecialRequestsDinnerReservationsGuestsNeedsConciergeServicesClubLevelGuestsHyattPhoneCallsCommunicationSkillsHotelServices

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Top Club Concierge Skills

  1. Guest Satisfaction
  2. VIP
  3. Beverage Presentations
You can check out examples of real life uses of top skills on resumes here:
  • Focused on providing a service of excellence and commitment to guest satisfaction throughout outstanding guest relationships.
  • Provided Food and Beverage customer service to VIP guest clients in 5 Star luxury hotel environment
  • Marketed special events by creating media center and club decorations, designing table tents, and monthly newsletter articles.
  • Cross trained in Front Desk & Communication Center as an Operator / Guest Service Officer.
  • Assist every day operations of V.I.P club floor containing deluxe guestrooms and executive guests with their needs.

Top Club Concierge Employers

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