Clubhouse attendant job description

Salary: $15.75/hr

Schedule: Monday to Friday 5pm to 10:00pm or Weekend hours 9:00am to 5PM/ 5pm to 10:00pm

As a Clubhouse Attendant working in our homeowners association (HOA) division, you will monitor and maintain the Villages at Orenco Station Clubhouse in Hillsboro and provide excellent customer service to residents. This is a part time position with 15-20 hours a week available, and possibly more if interested.

Skills and Education/Experience

· Dependable: You can always be counted on to do your job and do it well. You don't cut corners, are reliable, and live and work with integrity.

· Responsible: You're acutely aware of your surroundings and of others and use sound judgement in all situations especially in emergencies.

· Engaging: You thrive on connecting with people, and love building relationships.

· Experienced: You are at least 18 years of age and have experience working with the public.

Essential Functions and Responsibilities:

· Assists Clubhouse Manager to ensure clubhouse facility is maintained and cleaned according to guidelines at all times.

· Maintaining cleanliness of clubhouse, bathrooms, kitchen, and pool areas.

· Provide excellent customer service to residents.

· Utilizes applicable databases to document all communication with owners, vendors, and board members.

· Utilizes proper communication methods to ensure Clubhouse Manager is informed of any issues regarding activities of contract service representatives on site, such as landscapers, exterminators, trash collectors, major repair contractors, utility service repairers, and swimming pool management personnel.

· Reports any issues regarding resident disturbances, violations, or complaints to Clubhouse Manager.

· Responsible for light maintenance tasks and general upkeep of clubhouse facility and related areas.

The Benefits of Joining the TMG Family:

· Starting at $15.75 per hour depending on experience!

· Paid sick leave.

At Delaware North, we care about our associates professional and personal wellbeing. We have a comprehensive benefits program designed to give our associates the comfort, safety, and stability they need to deliver exceptional service to our guests. All associates are eligible for benefits including weekly pay, employee assistance program, training and development, employee discounts, and flexible work schedules. Medical, dental, and vision insurance, 401(k) with company match, paid vacation and holidays, and tuition reimbursement are available for eligible associates.

Responsibilities

• Greet guests, communicate offerings and answers any guest questions in a friendly manner.
• Serve food and beverage items in correct proportions, following proper sanitation guidelines.
• Serve alcoholic beverages responsibly, requests identification adheres to all alcohol service policies and procedures.
• Record all waste.
• Participate in the set-up of the kiosk, arranges inventory, notifies Stand Lead of any inventory deficiency or shortages.
• Perform clean-up duties to maintain the quality appearance of the work area, including cleaning equipment.
• Record all transactions via the point of sale system and informs guests of the amounts owed.
• Collect the proper money for food and beverage items; processes credit cards or determines correct change for guests.
• Account for all transactions; maintains accurate cash count and balance banks at end of shift.
• Perform other duties as assigned.

Physical Requirements

• Ability to constantly stand, walk, bend, reach, and perform repetitive motions.
• Ability to remain stationary for the entire length of shift.
• Ability to perform normal lifting of stock up to 50 pounds.
• May be required to work in confined and/or narrow spaces.
• Ability to withstand variable temperatures, including extreme hold and cold, depending on the season.

Who We Are

Delaware North has operated concessions, premium dining and retail at Nationwide Arena since 2000. The 18,500-seat venue is home of the NHL s Columbus Blue Jackets, and hosts concerts and events. We manage concession outlets, including diner-themed stands that offer traditional arena fare such as hot dogs, pretzels, popcorn and a variety of beer featuring local Ohio breweries.

At Delaware North, you ll love where you work, who you work with, and how your day unfolds. Whether it s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

*RESPONSIBILITIES: *

*This is a part time position - work as demands needs it*

*Must have a flexible schedule*

* Assisting with making reservations
* New member tours
* Help maintain clubhouse facilities and provide a level of hospitality to our residents and exceeds guest expectation
* Works closely with management and all staff to create a strong and effective team.
* Welcome residents to the clubhouse with a smile and high standards of service.
* Help out with housekeeping which and guests experience and expectations.
* Help maintain smooth operation of the clubhouse facilities, infrastructure, services and functions.

* Plus other work related tasks

*QUALIFICATIONS: *

* High school diploma
* Prior customer service experience
* A 5-star attitude and warm, friendly personality; outgoing without being overbearing, possessing a pleasant and caring manner with everyone
* Able to communicate effectively and professionally in English; to follow oral and written instructions and to memorize necessary information
* A strong work ethic and the ability to work rapidly and quietly during rush periods
* A team player able to work well with others
* Organized and proactive with great attention to detail
* Punctual and reliable

*OVERVIEW: *

United Community Management (UCM) is a division of RealManage. RealManage / UCM is a national Inc. 5000 firm with clients and operations in 18 states from California to Florida and from Texas to Illinois that delivers services to homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.

As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage / UCM mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage / UCM is a values-based company with the following values as our guiding principles:
* Integrity: we always do the right thing.
* Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
* Selflessness: more than teamwork; we are part of something special and much larger than any of us.
* Personal Relationships: we are a professional services company; people do business with people they like.
* Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage / UCM, we are always getting better.

Job Type: Part-time

Pay: $15.00 - $15.50 per hour

Schedule:
* Monday to Friday
* Weekend availability

Ability to commute/relocate:
* Parkland, FL 33076: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
* What is your pay expectation for this position?

Work Location: One location