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CMA CGM jobs

- 27 jobs
  • Assistant to the President

    CMA CGM Group 4.7company rating

    CMA CGM Group job in Norfolk, VA

    Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. Position Summary The Executive Assistant I - Assistant to the President provides high-level administrative support to the President of an organization. This role involves managing the President's schedule, coordinating meetings and events, drafting correspondence, preparing reports and presentations, and handling confidential information. The Executive Assistant I may also liaise with internal and external stakeholders, oversee special projects, and perform other administrative duties as required. Strong organizational skills, attention to detail, discretion, and effective communication are essential for success in this role. Functions & Duties Description * All administrative support for up to three senior executives, with emphasis on administrative support for the President of CMA CGM (America) LLC. * Act as liaison with all outside agencies and industry contacts on behalf of the President and Senior Executives. * Handle scheduling, travel arrangements (domestic and international) and travel expense reporting for President and Senior Executives. * Ad Hoc reporting and analysis as requested by the President and/or Senior Executives. * Direct involvement with meeting minutes, ad hoc presentations, and preparation of corporate communication materials for the Executive Management team, as requested by the President. * Prepare correspondence on behalf of the President and Senior Executives. * Organize meetings and special events including direct involvement with meeting materials and presentations as requested by the President. Knowledge, Skills, Abilities * Superior skills in using Microsoft Office software, particularly skilled with Microsoft Excel, Word, and Power Point. * Ability to multi-task while maintaining focus and attention to detail. * Discretion and confidentiality are essential. This individual must be able to keep confidences and act with the highest level of diplomacy and tact. * A self-starter who does not need to wait for direction on daily support functions, but who understands when to ask for clarification or permission to move forward with a decision or delivery of a project. * Well spoken and articulate; excellent written communication skills. * Ability to work more than a 40 hour work week, when necessary. Qualifications Education Required/Preferred Education Level Description Required High School Diploma or GED Preferred Bachelor's Degree Work Experience Experience Years of Experience Description General Experience 5-10 years A proven track record working for senior executives, with at least five years of experience supporting the Vice President level or above. Preference will be given to candidates who have supported the President / CEO level. Come along on CMA CGM's adventure! The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at orf.pse_********************** Nearest Major Market: Hampton Roads
    $66k-101k yearly est. 43d ago
  • Regional Learning & Development Manager

    CMA CGM Group 4.7company rating

    CMA CGM Group job in Norfolk, VA

    Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. We are seeking a dynamic and experienced Regional Manager, Learning & Development to join our team. This role will be responsible for overseeing and implementing learning and development initiatives within the North America region, ensuring alignment with global strategies and objectives. The ideal candidate will have a strong background in L&D, excellent communication skills, and the ability to drive engagement and performance across diverse teams. The Regional Learning & Development Manager contributes to creating a learning culture by deploying best in-class learning solutions for CMA CGM Group's employees regionally, is highly collaborative and a team player. This role will report to the Vice President, Talent Management. Key Responsibilities: * Lead and influence the regional, matrixed learning community, multiple projects, processes and deliverables * Develop and execute regional learning and development strategies in alignment with global objectives. • Collaborate with the Global Learning & Development team to design, implement, and evaluate training programs and initiatives. * Identify regional training needs through consultation with regional leadership, HRBPs and analysis of performance metrics. * Manage and deliver a range of learning solutions, including facilitation of workshops, e-learning, coaching, and mentoring programs, with a heavy emphasis on content and curriculum design * Maintain and troubleshoot training systems, to include entry of training hours. * Monitor and measure the effectiveness of training programs, providing regular reports and feedback to the global team. * Foster a culture of continuous learning and development within the region. * Ensure compliance with all relevant regulations and standards in the delivery of training programs. * Manage regional L&D budget and resources effectively. * Build and maintain strong relationships with key stakeholders, including regional leadership, HR teams, and external training providers. Qualifications: * Preferred Bachelor's degree in Human Resources, Education, Business Administration, or a related field. A master's degree is a plus. * 7+ years of experience in learning and development preferred • Proven experience in developing, implementing, and facilitating effective training programs, both in-person and virtual. * Strong understanding of adult learning principles and instructional design. * Excellent communication, presentation, and interpersonal skills. * Ability to work collaboratively with global and regional teams. * Strong project management skills and attention to detail. * Proficiency in using learning management systems (LMS) and other e-learning tools. * Ability to travel within the region as required. Come along on CMA CGM's adventure! The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at orf.pse_********************** Nearest Major Market: Hampton Roads
    $86k-124k yearly est. 13d ago
  • Operations Field Support Analyst

    Maersk 4.7company rating

    Virginia job

    As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive.Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models. The Operational Excellence Ops Field Support role is a go-to resource for Maersk Ground Freight as a day-to-day bridge between Platform, IT, and Operations. This role will be responsible for supporting initiative rollouts, site launches/relocations, L1/L2 ticket triage, and serving as a Subject Matter Expert on all systems and processes. The role will be crucial to drive standardization, improve metrics, drive network optimization initiatives and other Operational Excellence efforts. Responsibilities: Support and deliver Operational Excellence standardization goals and initiatives across the MGF Operations to ensure process alignment, compliance, and network optimization Support the different regions in the network with adopting new tools, processes and guidelines Day-to-day bridge between Tech, IT and Operations after launch of hyper care. Provide front-line site support (via a ticketing system) to troubleshoot system issues and resolve L1/L2 incidents before Platform and IT (level 3) are engaged. Work closely with Product and Tech to vet and test new system functionality Partner with Workforce Upskilling & Onboarding to help identify training opportunities. Identify and provide requirements across Regional MGF for data products to support the different user-groups and ensure adoption of new data products Drive key operational improvement processes at Stations and HUBs Expert on 4-wall processes, system configuration settings, and can effectively help design, test, and launch new system functionalities Engage with network stakeholders consistently to ensure operational challenges and opportunities for improvement are captured and communicated. Accountabilities: Process and System Optimization Process and System Design Continuously improve the role charts/capabilities/competencies across MGF Cross-Product Subhauler Management Cross-Product Driver Management Compliance Audit - SOPs, KPI, Revenue recognition timeliness Qualifications: A minimum of 8 years experience in the industry Able to drive change management Not afraid of challenging status quo and senior stakeholders Experienced facilitator Data driven approach Hands on Lean experience Able to lead without authority Possess a can-do attitude and can drive results Team oriented and actively involved in team engagement across different locations Understand outcome and input metrics Can create followership Company Benefits: Medical Dental Vision 401k + Company Match Employee Assistance Program Paid Time Off Flexible Work Schedules (when possible) And more! Pay Range: $80,000-$87,500 *The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. #INDEED Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
    $80k-87.5k yearly Auto-Apply 29d ago
  • Field Sales Executive- Specialized LTL Multiple locations

    Maersk 4.7company rating

    Virginia job

    Why Join Maersk Ground Freight? Maersk Ground Freight operates one of the largest Specialized LTL networks in the U.S., with over 65+ stations and a strong linehaul backbone, enabling us to deliver thousands of shipments daily to more than 40,000 zip codes. We specialize in heavy and bulky freight, providing premium services such as in-home delivery, installation, and assembly. Backed by Maersk's global logistics capabilities, we're expanding rapidly with new stations, hubs, and career opportunities. Join a high-performing sales team that's shaping the future of global trade through scale, service, and innovation. Maersk is a global leader in integrated logistics, with over 100,000 colleagues across 130 countries. We are committed to fostering a workplace that is inclusive, supportive, and growth-oriented, because when our people thrive, our customers do too. About the Role As a Field Sales Executive in the Maersk Ground Freight LTL team, you'll play a key role in growing our customer base and delivering strategic logistics solutions to customers. You'll have the opportunity to leverage Maersk's global footprint and diverse product portfolio to drive results, while collaborating with local, national, and global teams. This is an exciting time to join Maersk as we continue to grow and expand our network through new hubs and facilities. At Maersk Ground Freight, we don't just move freight; we shape the future of logistics and help our customers reach their markets. Who We're Looking For We recognize that experience comes in many forms. If you don't meet every qualification, we still encourage you to apply. 4+ years of proven sales success preferred, either in ground transportation logistics or freight forwarding. Strong customer focus with a track record of meeting or exceeding sales targets Highly organized, with the ability to manage multiple priorities independently Analytical and solutions-oriented mindset, particularly with complex supply chain challenges Experience using Salesforce Proficiency in Microsoft Word, Excel, and PowerPoint High school diploma or equivalent is required; a bachelor's degree is a plus Compensation & Benefits Base salary Range: $80,000- $100,000 USD* Commission: Paid quarterly, based on gross profit performance with no cap Car allowance provided to support customer travel needs Health Insurance: Comprehensive medical, dental, and vision coverage for you and your eligible dependents, with multiple plan options to fit your needs Paid Time Off (PTO): 15 days PTO + 4 floating holidays + 10 paid company holidays 401 (k) Retirement Savings Plan with company match Parental leave: Paid maternity and paternity leave to support you and your family during life's important moments Employee Assistance Program (EAP): Free and confidential counseling, financial planning, and wellbeing resources Professional Development: Access to in-house training, global learning platforms, and mentorship programs to support career growth *The stated pay range is the anticipated starting salary and may be adjusted based on market conditions, experience, and location. Final compensation will be discussed directly with the selected candidate(s) in compliance with all applicable laws. Travel Daily: Local travel to meet with customers in your territory Occasional: One to two annual meetings requiring overnight travel Flexibility: Manage your own schedule to balance client visits, account development, and team collaboration Ready to Navigate the Future of Logistics? If you're a motivated and goal-oriented sales professional, we'd love to hear from you! Notice to applicants applying to positions in the United States You must be authorized to work for any employer in the U.S. #LI-CVI #LI-Post Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
    $80k-100k yearly Auto-Apply 58d ago
  • Material Handler Operator II

    CMA CGM 4.7company rating

    CMA CGM job in Richmond, VA

    CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us? Pay Range: $15.93 - $20.00 Shift: Monday - Fridau 5:00am to 1:30pm EST Location: 6601 S Laburnum Ave, Richmond, VA 23231 YOUR ROLE Are you known for your equipment operation skills and passionate about warehouse logistics and organization? Do you enjoy leading a team and working in a clean and efficient warehouse environment? If so, we have an opportunity that would allow you to execute essential operational processes and contribute to delivering results in a safe and efficient warehouse operation. WHAT ARE YOU GOING TO DO? Develop and provide excellent customer service to internal and external customers at all times, such as working collaboratively, providing timely communication and instruction and assisting with operations as necessary. Serve as a lead to staff and provide work direction. Perform the most complex operations and ensure employees are trained in all operational areas. Prioritize and assign work and provide work direction. Perform all forklift requirements, including heavy and oversized pieces. Coordinate receipts, storage and distribution of materials, tools, equipment and products within assigned area. Sort and place materials or items on racks, shelves, or in bins according to predetermined sequence such as size, type, style, color, product code and related characteristics; tends to be more complex or in multiple cells or operations and fully trained. Operate hand tools to close or opens bales, build or tear down crates, and other containers or material; packaging can be advanced or non-standard. Complete or verify appropriate forms, documents, labels and other information to ensure the accuracy of inventory, monitor and track material and successful receiving and/or delivery of goods; involves knowledge of several operations or varied goods and services. Oversee various warehouse maintenance tasks. Identify potential operational or service concerns, notify appropriate co-workers and assist with resolving. Prepare and assemble orders, pick and count material, move and load materials between operations or trucks; use labor or manual equipment such as hand truck or pallet jack. WHAT ARE WE LOOKING FOR? Education and Experience: High School Diploma or GED; Typically, at least five years of warehousing or related logistics experience. Credentials: Forklift Certification typically required in most operations within 3 to 6 months of hire; Valid state issued driver's license preferred. Skills: Ability to operate hand and power tools, including hand truck, pallet jack, and related warehouse equipment; Basic proficiency in Internet, web-based and job specific software applications; Ability to become forklift certified, when required. Characteristics: Ability to prioritize and assign work and provide training and guidance to staff; Responds promptly and professionally to customer needs; Ability to perform in a team environment. Ability to read, comprehend and complete basic checklists, forms or other related documents WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career. #LI-KS1 CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: ************************************. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. Information provided is true and accurate. False statements or information will result in the application voided. Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program.
    $15.9-20 hourly Easy Apply 60d+ ago
  • Operations Supervisor

    Maersk 4.7company rating

    Chesapeake, VA job

    Supervises and coordinates activities of workers concerned with ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts, in stockroom, warehouse, or yard by performing the following duties. Essential Duties and Responsibilities: Reviews inbound appointment log and open order report each day in order to plan work activities. Plans inbound and out bound schedules accordingly to meet customer metrics. Determines staffing needs based on work load and schedules staff accordingly. Assigns workers to specific duties based on work load and shipping schedules. Reviews and updates operational procedures as necessary and ensures they are communicated to and understood by the warehouse associates. Tracks productivity and qualifies performance by individual, function, and department. Works with Inventory Control to ensure the highest level of inventory accuracy possible. Manages payroll of department. Advises employees on handling of items received, stored, and shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock; and related problems. Traces history of items to determine reasons for discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies. Determines work procedures, prepares work schedules, and expedites workflow. Issues written and oral instructions. Ensures that proper safety procedures are followed. Maintains harmony among workers and resolves grievances. Position is full-time and on-site. Supervisory Responsibilities Directly supervises 20+ employees in the area of Operations. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Company Benefits: Medical Dental Vision 401k + Company Match Employee Assistance Program Paid Time Off Flexible Work Schedules (when possible) And more! Pay Range: $60,000-$70,000* *The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
    $60k-70k yearly Auto-Apply 17d ago
  • Process Improvement Analyst

    CMA CGM Group 4.7company rating

    CMA CGM Group job in Norfolk, VA

    Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. Position Summary The Process Improvement Analyst serves as a strategic partner in driving customer satisfaction, team efficiencies, and process excellence through technology optimization, intelligent automation, and analytical rigor. This role is pivotal in maximizing the value of existing and emerging tools by ensuring seamless integration, monitoring performance efficacy, and translating business needs into optimized workflows. Working collaboratively with cross-functional teams including HO Teams, CST leadership, Digital Teams, and other CCA domain managers, this specialist acts as the bridge between technology capabilities and business objectives. The role proactively identifies opportunities to enhance operational efficiency through data analysis, execution of improvement initiatives, and stakeholder engagement, while ensuring tools are leveraged to their full potential. By focusing on technology adoption, automation accuracy, and workflow optimization, the position will be instrumental in increasing awareness of client sentiment trends, improving responsiveness, promoting digitalization within the customer service department, and aligning operations with organizational goals to drive efficiency and enhance both customer and employee experiences. Must be willing to work Monday through Friday, 8:00am - 5:00pm Functions & Duties * Support the evaluation, integration, and optimization of customer service technologies and platforms * Serve as liaison between CS leadership, business stakeholders, and training teams to ensure tools align with strategic objectives * Identifying improvement opportunities, best practices and tips and coordinate follow up with respective functional departments and head office * Partner with Quality Assurance team to create feedback loops between automation performance and quality insights * Facilitate training sessions on new tools, features, and optimized workflows and partner with training team to ensure training program is aligned/current * Collaborate with cross-functional teams to map current-state processes and identify optimization opportunities * Miscellaneous - Other duties/projects as needed Knowledge, Skills, Abilities * 3-5 years' experience within customer care or business process management. * Ability to create Business Process Modeling and SOPs. * Good understanding of customer care best practices, trends, and technologies. * Good communication and interpersonal skills, to collaborate across different levels of the organization. * Analytical mindset and ability to interpretate data to assist with decision-making and process improvements. * Good knowledge of project and change management. * Good organizational and planning skills. * Data-driven mindset and an aptitude for technology. * Familiar with Business Intelligence Tools (e.g Tableau, Qlik Sense, MS BI) would be an advantage. * Familiar with Automation Tools (e.g PowerApps, Macros) would be an advantage. * Experience in participating in customer care related improvement / transformation projects. * Good communicator with analytical and decision-making skills. * Ability to work in an international and multicultural environment. * Exposure to project management tools. Qualifications Education Required High School Diploma or GED Preferred Bachelor's Degree Work Experience General Experience 3-5 years Industry Experience 3-5 years * 3+ years' experience within customer care or business process management. * Previous customer service experience preferred. * Familiarity with shipping industry and ideally with CMA CGM organization * Customer facing (CS) experience Come along on CMA CGM's adventure! The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at orf.pse_********************** Nearest Major Market: Hampton Roads
    $68k-95k yearly est. 25d ago
  • Strategy and Studies Expert

    CMA CGM Group 4.7company rating

    CMA CGM Group job in Norfolk, VA

    Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. The Strategy and Studies Expert acts as the guardian of the agency performance's toolkit and is therefore responsible for designing, collecting, analyzing, and reporting key performance metrics and presentations to the Senior Leadership Team (SLT). This position, by working closely with the Chief of Staff, will support all activities that will allow the management to successfully identify business needs, develop tactical action plans, measure, and track results in line with the corporate strategy. On occasion, the Strategy and Studies Expert will be assigned to support and/or run special projects for the Chief of Staff and/or SLT around, but not limited to, performance management, risks & process control, data analytics, market studies and any other strategic related projects that are in top management agenda. The Studies Expert works closely with the Chief of Staff to ensure that the strategic vision and corporate goals set by the management are successfully implemented and achieved under the CCA Agency's scope US & Canada for CMA CGM but also APL, ANL activities. Description: Performance & Reporting * Builds, collects, analyzes, and reports key management KPIs from all departments on a weekly, monthly, and quarterly basis using sources from: Qlik Sense, NOVA, LARA, Excel reports, PowerPoint presentations, etc.... Develops impactful reports, maintains reporting procedures, and implements governance around Management KPIs working closely with the agency BI and Data Analytics' team. * Prepares and distributes reports related to strategic functions and strategic project activities. * Reviews and adjusts key performance indicators (KPI) upon market and business condition changes working closely with the Chief of Staff, top management and SLT (Senior Leadership Team). * Develops corporate presentations and studies for the Chief of Staff working closely with all CCA departments (Economist, Sales, Trade, Finance, Operations, Strategic Sourcing, Finance, HR, Legal, …). Programs Support & Project Management * Supports the Chief of Staff to ensure that all key projects in the organization are correctly collected, tracked, and achieved by the various agency's key stakeholders. * Supports SLT meetings coordination by developing outstanding management presentations, managing notes and reports portfolio, and successfully organizing calendars and key dates. * Runs special projects upon request working closely with senior leaders and BPM team around, but not limited to, performance management, organization development & HR, Communication & PR, risks & process control, data analytics, market studies and any other strategic related projects. Leadership * Demonstrates daily effective & engaged leadership about: * Performance and Business Intelligence * Problem Solving & creative thinking. * People, Process & Projects Knowledge, Skills and Abilities: * Excellent proficiency in Microsoft Office 365 (Outlook, PowerPoint, Excel, Word, OneNote, Planner, Teams). * Outstanding presentation skills (advanced PowerPoint skills needed). * Understanding of basic program and project management principles and practices. * Strong analytical and synthesis skills, including ability to absorb and process large amounts of data into actionable information. * Comfortable with numbers and data analytics principles & tools including data management, statistics models, data visualization, forecasting. * Advanced Excel proficiency skills including use of formulas and functions to perform calculations on data. * Understand basic organizational and market research concepts. * Outstanding communication skills both written and verbal * Change and Project Management experience. Qualifications: * Bachelor's Degree Required * Master's Degree Preferred * 3-5 years General Experience * 3-5 years Industry Experience 2-3 years of work experience in the shipping and logistics industry; 2-3 years of business intelligence and marketing experience is preferred Come along on CMA CGM's adventure! The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at orf.pse_********************** Nearest Major Market: Hampton Roads
    $57k-108k yearly est. 23d ago
  • Solution Design Engineer - Remote

    CMA CGM Group 4.7company rating

    CMA CGM Group job in Nashville, TN or remote

    CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us? Solution Design Engineers support the preparation of proposals for new business opportunities, renewals of current customer contracts, and re-engineering operations for current customers. 1 Provide engineering support for proposals, renewals and re-engineering activities to support CEVA Business Growth and Retention objectives. Engineering support may include data analysis, concept of operations, design layouts, identifying processes, build engineering models and develop customer proposals. 2 Continuous development of engineering skills to design distribution center operations 3 Work with BDs and Program Managers to schedule, prepare and submit proposals and/or renewals on a timely basis 4 Provide engineering support other operational improvements as requested 5 Incorporate green initiatives into CEVA proposals when appropriate and in conjunction with employee support of local communities CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: ************************************. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. Information provided is true and accurate. False statements or information will result in the application voided. Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program. Nearest Major Market: Nashville
    $62k-79k yearly est. Easy Apply 13d ago
  • Senior Vice President of Global Sales

    CMA CGM Group 4.7company rating

    CMA CGM Group job in Norfolk, VA

    Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. Position Overview: The Senior Vice President of Global Sales will be responsible for driving strategic growth, managing a global portfolio of key accounts, and ensuring customer satisfaction across all trades and brands. This leadership role requires a dynamic individual with a deep understanding of business development, account strategy, and operational excellence to enhance the company's competitive advantage and foster long-term partnerships with customers. Key Responsibilities: 1. Account Strategy and Value Proposition * Develop and implement growth strategies and budgets for each account in collaboration with Vertical Managers. * Monitor industry trends, transformations, and evolutions to identify and capitalize on emerging business opportunities with the support of the Head of Vertical. * Communicate account developments to top management and contribute to the creation of innovative value propositions. 2. Business Development * Oversee a global portfolio of Strategic Accounts (SA) and Large Accounts (L) across all trades and brands. * Build comprehensive account plans for each customer within the portfolio. * Conduct commercial visits to promote the full suite of CMA CGM group services and products (Lines, VAS, Reefer, etc.). * Develop strategic partnerships with customers, expand the commercial network, and deepen expertise in customer-specific needs. * Enhance the group's competitive advantage by providing market feedback on rates, competition, and conditions. * Manage tender processes with support from the Global Business Services (GBS) team. * Act as a liaison for pricing requests (via GBS) and operational needs (via Customer Care). 3. Performance Management and Customer Satisfaction * Ensure account performance aligns with customer awards and responds effectively to market changes. * Identify and implement process improvements to enhance customer satisfaction. * Coordinate with internal stakeholders (legal, lines, customer care, agencies) to safeguard customer interests. * Communicate and execute operational improvements to boost customer satisfaction and efficiency. * Achieve commercial KPIs related to volume , revenue and customer interactions, while leveraging Group tools to provide visibility to management.. 4. Leadership, Teamwork, Team Engagement, and Communication * Lead and inspire a community of Local Key Account Managers (Regional KAMs and country relays). * Foster top-to-top relationships and advocate for long-term strategic goals with internal stakeholders (lines, CCO, etc.) and transversal departments (legal, credit, etc.). * Act as the escalation point for operational issues, ensuring swift and effective resolution. * Promote and participate in face to face meetings with customers to strengthen strategic partnerships and establish volume targets. Qualifications: * Bachelor's degree required; Master's degree preferred * 15 Years of sales & shipping industry experience * Proven track record in strategic account management, business development, and leadership roles. * Strong understanding of global markets, industry trends, and customer-centric approaches. * Exceptional communication and relationship-building skills. * Ability to manage and motivate cross-functional teams across diverse geographies. * Analytical mindset with the ability to translate market feedback into actionable strategies. Why Join Us? As the Vice President of Global Sales, you will play a pivotal role in shaping the company's global strategy and driving sustainable growth. Your leadership will directly impact customer satisfaction, operational efficiency, and the company's competitive positioning in the market. If you are a visionary leader passionate about fostering strategic partnerships and delivering exceptional results, we invite you to be part of our dynamic team. Come along on CMA CGM's adventure! The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at orf.pse_********************** Nearest Major Market: Hampton Roads
    $168k-264k yearly est. 35d ago
  • Client Solutions Representative - Premium

    CMA CGM Group 4.7company rating

    CMA CGM Group job in Norfolk, VA

    Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. Position Summary The Client Solutions Representative at CMA CGM acts as the frontline advocate for our clients, ensuring their logistics needs are met with efficiency and professionalism. The position will leverage understanding of international trade, import/export regulations, and supply chain processes to provide top-tier support and solutions. The position is crucial for expediting all customer needs, whether complex or simple, to prevent service failures and ensure a positive customer experience. Responsibilities include analyzing information across various system platforms in a business-to-business contact center environment, including both written and on phone communication, in order to address client inquiries and drive issue resolution. We are seeking professionals who are passionate about customer service, possess exceptional communication skills, and have the ability to generate innovative solutions to problems. Must be willing to work Monday through Friday, 11am - 8pm. Functions & Duties * Answer incoming calls and customer service emails within the allotted KPIs ensuring customers receive tier 1 level customer service; cultivating a strong rapport with customer base by personalizing each call. Provide notices or other information to customers as applicable. * Provide updates on shipments using relevant rail and terminal websites to provide accurate information to our customers. * Liaison between external and internal customers for issue resolution, expediting all customer issues with high sense of urgency and reduce service failures. Ensure communication is clear and detailed to limit delays or misunderstanding amongst parties. * Update tracking reports, assist in problem resolution including damaged cargo, lost containers, etc. Run monthly reports including MQC, aging, dwell, etc. * In the event of service failures conduct a root cause analysis to find out what caused the customer's problem and coordinate a prompt recovery response by working with the customer and internal CMA CGM associates. * Seek and attend training opportunities to grow. Seek opportunities to increase knowledge and collaborate to improve processes. * MISCELLANEOUS RELATED DUTIES or PROJECTS AS ASSIGNED Knowledge, Skills, Abilities * Basic understanding of U.S. and world geography * Working knowledge of international shipping preferred * Exceptional customer service skills, phone etiquette skills, and delivery in a high call volume environment. * Demonstrates a mindset that clearly recognizes, specifically in tone and approach, the importance and sensitivity of our customers. * Excellent verbal and written communication and interpersonal skills. * Strong organization & time management abilities. * Ability to multitask and handle a fast-paced working environment. * Ability to continuously learn in an environment that is constantly evolving. * High level of analytical, problem-solving, critical thinking abilities to synthesize data from disparate groups and identify potential solutions to difficult customer problems. * Ability to work staggered hours as needed for departmental coverage. * Proficiency in the use of standard office computer applications, e.g. Microsoft Office Suite (OneNote experience is a plus); Flexibility to simultaneously utilize a wide range of systems and applications, from legacy to leading-edge, to drive change. Qualifications Education Required/Preferred Education Level Description Required High School Diploma or GED Preferred Bachelor's Degree Work Experience Experience Years of Experience General Experience 1-3 years Familiarity with a high-volume call center environment Flexibility and able to work in a team environment Business-to-business sales or relationship management Proficiency with customer relationship management (CRM) software, logistics management systems, and other relevant technology platforms used in the logistics industry Experience in handling and resolving conflicts, both with customers and within teams, to maintain a positive working environment and customer satisfaction. Come along on CMA CGM's adventure! The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at orf.pse_********************** Nearest Major Market: Hampton Roads
    $34k-52k yearly est. 17d ago
  • Shipboard Applications Analyst

    Maersk 4.7company rating

    Norfolk, VA job

    The Shipboard Applications Analyst provides development and support of custom and third-party marine applications used across Maersk Line, Limited's fleet of vessels. The role is responsible for maintaining, improving, and upgrading MLL's suite of marine applications, as well as addressing and responding to mariner requests and other support issues. The Shipboard Applications Analyst will plan, analyze, and test functional changes in response to an evolving business environment, occupying a central role in all matters relating to MLL's portfolio of marine applications, including implementation of new solutions and enhancements to current solutions. Key Responsibilities: Develop, test, deploy, and maintain custom software applications Develop technical and end-user support documentation to increase and improve application functionality/maintainability Develop and execute application test scripting Provide technical and functional training as needed Manage and provide support for assigned software packages Document technical requirements as needed to respond to and resolve end-user tickets. Incorporate robust end-user security within MLL marine applications Plan and execute end-to-end testing, issue troubleshooting/application data analysis and root cause determinations Meet with decision makers, system owners, and end users to define functional and technical requirements; identify and resolve system issues Act as liaison between MLL and software vendors Supports commitment to safety and other selected company standards and certifications Performs other position related duties as specified by management Position Specifications: Education and Experience: College degree plus 4 years' related work experience or a minimum of 8 years' related work experience. Programming and/or scripting skills required Power BI creation and maintenance proficiency a plus. Demonstrated proficiency supporting both software applications and underlying technical infrastructure Knowledge of Microsoft Server OS 2019 or later. Demonstrated competence with MS Office Applications. DBA experience, with a background with MS SQL Server and/or Sybase SQL Anywhere a plus. Familiarity with Microsoft SSRS and SSIS. Familiarity with Microsoft web server IIS, configuration and maintenance. Demonstrated experience developing test plans, test scenarios and test execution on enterprise systems. Programming skills in ASP.NET, C#.NET, Angular, and Powershell. Competence with Visual Studio Professional and VS Code. Web application development a plus. Technical writing and documentation experience Technical Skills and Competencies Required Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments Able to keep up in the MLL environment by facing tasks and challenges with energy and passion Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals Adherence to standards of business conduct and compliance Maersk is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, gender expression, genetic information, or any other characteristic protected by applicable law. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by calling ************ or emailing *************************.
    $73k-106k yearly est. Auto-Apply 8d ago
  • Talent Acquisition Business Partner

    CMA CGM Group 4.7company rating

    CMA CGM Group job in Norfolk, VA

    Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. Position Summary The Talent Acquisition Business Partner is responsible for developing proactive, innovative, cost-effective recruitment and sourcing strategies to develop a diverse pool of qualified applicants that result in the hiring of needed talent in the organization. The Talent Acquisition Business Partner will work closely with the Sr Director of Talent Acquisition to design and deliver the talent sourcing and recruitment solutions for the business including all recruitment outcomes from an operational and tactical perspective. Active participation in strategic planning and supporting the business team is expected. The Business Partner ensures business engagement and satisfaction is continually maintained by identifying and implementing innovations and continuous improvement initiatives. This role has the overall responsibility for the day-to-day management of recruitment outcomes for assigned recruitment portfolio, including face-to-face liaison, sourcing strategies, network development, college relationships, account management and recruitment planning activities Functions & Duties * Collaborate with appropriate stakeholders to plan short, long-term and annual talent needs and tactics across the divisions and/or business units -- determine current and future hiring needs * Lead the full-cycle recruitment process from job requisition to onboarding for both union and non-union positions. * Experience in applying collective bargaining agreement requirements to the hiring process for legal and compliance needs. * Develop and implement hiring plans and talent acquisition strategies to attract diverse, qualified candidates, including proactive outreach for hard-to-fill and specialized roles. * Lead the strategic build out of our University Relations & Recruiting Programs through proactive sourcing, innovative events, and close partnership with the business. * Lead strategic initiatives that drive the capability advancement Talent Acquisition, which include driving transformation, leadership programs, analytics programming * Represent the organization at career events, college and university career fairs, and community outreach programs, requiring occasional travel. * Implement sourcing strategies and building strong talent pipelines to satisfy current and future hiring needs * Build relationships within the enterprise to collaborate across the organization and create holistic strategies supporting our university relations and programs candidate experience * Strong sourcing skills, including use of Professional platforms, LinkedIn Recruiter, job boards, social media, and networking. * Support the talent acquisition team, execute assigned goals/objectives, manage day-to-day operations, manage escalations and track performance * Execute the process of strategically looking for specialists, leaders, future executives, or other qualified professionals for specific positions within the company * Champion an outstanding process experience for candidates and our business partners by continuously earning trust and establishing strong relationships that position Talent Acquisition as a critical partner * Monitor recruitment metrics and recommend process improvements for efficiency and candidate experience. * Manage applicant tracking systems (ATS) to ensure accurate data entry, reporting, and compliance with labor, legal, and organizational standards * Contribute to and implement a road map and communicate progress that supports the strategy with leaders and peers including budgets * Measure and report recruitment metrics for monitoring performance * Prepare recruitment reports, presentations, and dashboards using Excel, PowerPoint, Canva, or other illustrative tools to communicate metrics and insights. * Stay informed on labor market trends, employment law, and union contract updates impacting hiring. * Strong knowledge of federal, state, and local employment laws and regulations * Exceptional communication, negotiation, and relationship-building skills. * Miscellaneous related duties or projects as assigned. Knowledge, Skills, Abilities * Corporate Recruitment for niche and xx role experience * Excellent interpersonal and customer service skills. * Excellent organizational skills and attention to detail. * Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies. * Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors. * Ability to develop and maintain long-term strategic relationships with candidates and with internal teams and external partner * Excellent time management skills with a proven ability to meet deadlines. * Sound knowledge of all labor regulations and fair employment practices * Familiarity with HR practices and metrics * Exceptional negotiation skills * Strong analytical and problem-solving skills. * Demonstrated strategic thinking. * Working knowledge of recruiting, performance management, coaching, and associate development. * Proficient with Microsoft Office Suite or related software. * Ability to make quick decisions while working in a fast-paced environment Qualifications Education Required/Preferred Education Level Description Required Bachelor's Degree Preferred Master's Degree Work Experience Experience Years of Experience Description Industry Experience 3 years Unionized Work Environment Preferred General Experience 5-10 years Experience in various disciplines within human resources in a global company License Required/Preferred License or Certification Professional HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) Come along on CMA CGM's adventure! The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at orf.pse_********************** Nearest Major Market: Hampton Roads
    $64k-91k yearly est. 13d ago
  • Cargo Flow Anaylst

    CMA CGM Group 4.7company rating

    CMA CGM Group job in Norfolk, VA

    Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. Position is responsible with vessel allocation optimization, monitoring booking activity, forecasting, various reporting activities, operational cost reduction. * Optimize all available allocations by strategically planning the vessels in close coordination with Trade, Ops, Logistics, and any other department involved, to maximize the space/weight allocations with full loaded containers and empty equipment. * Monitor the activity of bookings and cargo materialization to ensure proper planning of the ship and avoid overbooking situations leading to rolling cargo on dock; proactively provide clear breakdown of the situation to Trade Management and make suggestions to postpone or adjust bookings in advance. * Forecasting loading figures (cargo and empty equipment) in close cooperation with Trade and Logistics departments, to provide best possible projections for each voyage. * Proactively communicate with HO Ops Planners and provide full vessel simulation to ensure potential load lists do not compromise vessel stability. * Proper control of CMA-CGM operated vessels, to utilize any unused space/weight by the partners. * Coordination of empty planning with the Equipment Department to optimize all vessels by planning the maximum of full & empty containers to achieve 100% TEU allocation used. * Calculate and report the loading forecast for every US port based on customer & trade knowledge, statistical analysis, and cargo readiness information. * Timely and accurately prepare daily/weekly and ad-hoc reports (i.e. daily booking forecast, port omissions, blank sailings, rolls on dock, idle cargo, etc.). * Support Trade as well as any other team, by responding to their queries regarding space approvals and questions about routing solutions, transit times, and vessel schedules. * Ongoing maintenance and update of the COA allocations in the specialized tool, to ensure setting proper booking limitations, in accordance with restrictions in place. * Actively participate with company's efforts on reducing OPEX by following the process in place, using timely reports on idle cargo, and promptly advancing to earlier sailings whenever justified. * Proactively suggest ideas to improve processes in place, business improvement opportunities, innovative ideas to better daily activities and take initiative to help reach the department's goals. * Miscellaneous related duties or projects as assigned. * Basic skills in Microsoft Outlook * Advanced skills in Microsoft Excel (experience with Formatting, Pivot Tables, Formulas, V-lookups, etc.) * Excellent analytical skills to assess situations, anticipate issues, identify trends and resolve problems * Great attention to detail * Excellent multitasking and prioritization skills * Ability to work under pressure and meet multiple deadlines on a daily basis * Ability to apply good logic and reasoning when problem solving and making decisions * Good writing and oral communication skills * Desire to take ownership of the assigned services and manage every operational aspect as described under "Responsibilities" * Ability to work within a dynamic environment and to demonstrate teamwork Come along on CMA CGM's adventure ! Nearest Major Market: Hampton Roads
    $24k-51k yearly est. 7d ago
  • Dir, Cost Control

    CMA CGM Group 4.7company rating

    CMA CGM Group job in Norfolk, VA

    Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. Position Overview The Director of Cost Control is responsible for overseeing the organization's financial management with a strong emphasis on cost containment. This role involves developing and executing cost control strategies, tracking expenditures, analyzing financial data, identifying opportunities for improvement, and collaborating across departments to drive efficient operations. The Director plays a key role in enhancing financial performance and boosting overall profitability. Key Responsibilities * Establish and prioritize strategic initiatives focused on cost efficiency by designing roadmaps and actionable plans; provide guidance on opportunities to reduce costs or increase revenues. * Facilitate cross-functional workshops, design thinking, and ideation sessions to uncover operational expense (OPEX) savings and revenue growth opportunities across commercial, operations, equipment, and other departments. * Conduct in-depth studies, operational forecasting, and financial modeling, complemented by research and site visits to terminals and depots to support optimization recommendations. * Maintain and develop a pipeline of projects aligned with the AGILITY program aimed at achieving unit cost reductions and additional revenue generation. * Champion the adoption of best practices for optimization across different areas and regions. * Continuously evaluate and challenge existing proposals to drive further improvements. * Perform miscellaneous related duties and special projects as assigned. Qualifications & Skills * Experience or involvement in shipping, logistics, or supply chain projects preferred. * Training or practical knowledge in design thinking, collaborative leadership, and business innovation. * Proficiency in business analytics, change management, and leading cross-functional initiatives. * Familiarity with Lean Six Sigma or similar process improvement methodologies preferred. * Advanced proficiency in Microsoft Office and data visualization tools. * Excellent oral and written communication skills, including strong presentation capabilities. * Exceptional analytical and problem-solving skills. * Ability to work both independently and collaboratively within teams. * Strong sense of accountability and focus on delivering results. * Skilled in prioritizing and managing multiple tasks simultaneously. Education * Required: Bachelor's degree (BA) from an accredited institution. * Preferred: Master's degree or MBA in logistics, supply chain, industrial engineering, or a related field. Experience * 5 to 10 years of relevant professional experience. Core Competencies * Learning Agility * Business Acumen * Creativity and Innovation Come along on CMA CGM's adventure! The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at orf.pse_********************** Nearest Major Market: Hampton Roads
    $116k-162k yearly est. 13d ago
  • Trade Analyst

    CMA CGM Group 4.7company rating

    CMA CGM Group job in Norfolk, VA

    Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. The Trade Analyst's main function is to review and price export cargo opportunities and also to assist an assigned Sales region in meeting its export budget as determined by Trade Management. To do this, a deep familiarity with customer accounts and an understanding of international Trade markets is required. Daily, a Trade analyst will work with local and global Sale's agents, Line Managers in Marseilles, commercial support departments (contracts, amendments, tariff filing), as well as Customer Service groups and other Trade colleagues in order to complete these tasks. Secondary functions would include backing up a Trade Manager in their absence, maintaining service contracts, as well as creating and analyzing commercial reports. Also, part of the functions of the Trade Analyst is to construct new proposals, review lanes in existing contracts to maintain current business, as well as pricing within LARA SQ for non-contract customers and overseas FOB requests. The Trade Analyst must maintain a working knowledge of all service related changes as well as market conditions within their designated region, as both factors bear heavily on pricing decisions and strategies. The Analyst must sustain this knowledge by evaluating market reports and studying data obtained from Sales, as well as by communicating daily with Home Office and overseas agents. Functions & Duties List all major responsibilities of the position in the order of importance. Provide a one or two line description for each function. Description % of Time Spent * Price and analysis cargo opportunities in accordance with guidelines provided by the Trade Manager or Trade Director. * Coordinate, review, analysis and price CMA CGM external customer request for rates and service details. * File rates and rules, draft new service contracts and handle contract amendments as directed. * Analysis of monthly contribution report regarding sub-optimal containers. * Conduct market and commodity analysis utilizing Piers data and DIVA-DS reports. * Review of competitor's service and capacity changes as requested by Trade Management. * Maintain and develop close working relationship with sales and customer service. * Analysis and tracking of customer and service results versus Export Trade business plan. * Assist Trade Management with result analysis for commercial and financial forecast to come up with improved tactical plan based on gathering of market intel. * Analysis of vessel and customer booking trends. * Monitor the number of pricing request received versus business secured. * Management report and ad-hoc duties as assigned and requested. * Miscellaneous related duties or projects as assigned. Knowledge, Skills, Abilities KSAs are the attributes required to perform a job and are generally demonstrated through qualifying service, education, or training. State the MINIMUM required knowledge, skills and abilities (not preferred) which is needed to perform the required functions of the position. Qualifications Indicate the minimum and preferred education and experience required to successfully perform the functions of this position. Education Required/Preferred Education Level Description Required High School Diploma or GED Preferred Bachelor's Degree Work Experience Experience Years of Experience Description General Experience 1-3 years Come along on CMA CGM's adventure ! Nearest Major Market: Hampton Roads
    $63k-105k yearly est. 17d ago
  • Sales Development Representative

    CMA CGM Group 4.7company rating

    CMA CGM Group job in Norfolk, VA

    Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. Position Summary A Sales Development Representative supports a commercial region or customer segment. This position serves as the principal CMA CGM contact for all customer rate inquiries for either import or export cargo, is responsible for maintaining understanding of trade lanes to effectively grow our market share, partners with field sales and works with trade/line to provide quotations, organizes and expedites customer contracts to ensure proper construction and filing of agreed terms and conditions, and expediting all issues by quickly resolving to reduce service failures or loss of business. This position supports overall business strategy and requires associates who are passionate about customers, can demonstrate the ability to adapt to our industry's constant changing environment, execute the essential functions and duties as well as the day-to-day responsibilities. Functions & Duties * Overall knowledge of both import and export services with the ability to communicate rate negotiations with trade/line management on behalf of the customer/field representative. * Work in concert with field sales representative to promote trade/line initiatives to include, but not limited to campaigns, eBusiness and value-added services, growing customer profile by researching and identifying market opportunities, gather competitive intelligence, qualify sales leads and shipping opportunities via NOVA Business, develop and maintain both customer and trade-lane specific business plans, submission of customer credit applications, etc. * Arranges and communicates with trade/line management rate request quotes via the company's CRM system, customer volume forecasting, and structuring contract proposals/filings for trade approval and FMC filing. * Produce and analyze sales reports * Compiles and collaborates with sales/trade/line management expiring bullets, MQC shortfalls, and expiring contracts. Knowledge, Skills, Abilities * The ability to establish priorities and organize time effectively * Excellent verbal, written and interpersonal communication skills * Attention to details * Ability to build and maintain professional relationships * Maintain demeanor and proper etiquette with internal / external customers via phone and email. * Working knowledge of commercial and financial terminology of international trade * Proven computer literacy in Microsoft Office suite * Demonstrate ability to work under pressure, and work with urgency when required * Ability to determine client needs and effectively accommodate them * Ability to problem-solve and find solutions to resolve customer issues * Ability to multitask effectively, work well with others and be culturally sensitive Qualifications Education Required/Preferred Education Level Required High School Diploma or GED Preferred Bachelor's Degree Work Experience Experience Years of Experience Description General Experience 1-3 years Minimum 2 years work experience required preferably in inside sales, sales or customer service. Industry Experience 1-3 years Minimum 1 year transportation industry experience preferred, #MON Come along on CMA CGM's adventure! The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at orf.pse_********************** Nearest Major Market: Hampton Roads
    $40k-64k yearly est. 9d ago
  • Fleet Technical Administrator

    CMA CGM Group 4.7company rating

    CMA CGM Group job in Arlington, VA

    APL, one of the world's leading ocean carriers, offers more than 90 weekly services and call ports in over 50 countries worldwide and provides container transportation through an international shipping network which combines high-quality intermodal operations with advanced technology, equipment and e-commerce. APL is part of the CMA CGM Group, a leading worldwide shipping & logistics group with headquarters in Marseilles, France. The Group offers a complete range of activities including shipping, handling facilities in port as well as logistics on land. SUMMARY DESCRPTION: A Fleet Technical Administrator provides support to fleet managers and technicians in maintaining and repairing vehicles and equipment. They assist in coordinating maintenance schedules, tracking repairs and costs, managing inventory, and ensuring compliance with safety regulations. Additionally, they may assist in conducting inspections, troubleshooting technical issues, and maintaining accurate records for the fleet. RESPONSIBILITIES * Comply with IMS and all relevant international rules and regulations; * Ensure all your duties in accordance with quality, health, safety, environmental and ethics policy; * Propose a continuous performance improvement plan which will be reported and reviewed on a periodical basis. * Support the superintendent for services and repair requirements and ensure follow up. * Maintain vessel archives and ensure necessary backup routines; * Update records for the Weekly Fleet Operations Meeting; * Prepare administrative extract of the performance statistics (Operating Cost, Off Hire, SDRs, other KPIs); * Dispatch certificates and assist vessel with records update in TOUCH; * Assist in planning, execution and verification of surveys; * Dispatch Class status report to vessel and highlight COC status where applicable; * Assist in validation of certification and Class documentation of assigned vessels. * Create purchase orders as requested; * Handle and manage all problematic invoices. * Prepare and distribute all fleet summary reports requested by management; * Assist fleet with vessel Data collection on specific topics and prepare a report: * Update SVI records and assist superintendent in follow up as required. * Supervise arrangements of trainings courses for the superintendents and keep records; * Assist with Dry Dock preparation with SI; * Broadcast vessel general information and fleet changes to relevant department * Coordinate meetings to evaluate experience feedbacks and service letters and distribute documentation as assigned. * Assist in organizing travel arrangement for fleet staff in accordance with company policy; QUALIFICATIONS * Maritime environment preferred ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES * Competent with various software, such as Word, Excel, PowerPoint etc * Adequate qualifications in line with industry standards. * Rigor and method; * Effective verbal, written and presentation skills; * Documentation skills. * Modifications of the document #MON APL is an Equal Opportunity Employer/Minorities/Female/Disabled/Protected Veteran/Gender Identity/Sexual Orientation. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at Applicant_Assistance@apl.com. Nearest Major Market: Arlington Virginia Nearest Secondary Market: Washington DC
    $29k-47k yearly est. 13d ago
  • DIR, CONTAINER MAINTENANCE & REPAIR

    CMA CGM Group 4.7company rating

    CMA CGM Group job in Norfolk, VA

    Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. Position Summary The Director of Container Maintenance & Repair (M&R) is responsible for overseeing all container-related repair and maintenance activities within the CMA CGM America (CCA) geographical scope. This includes dry and reefer containers, gensets, chassis, and other moving assets. The role ensures adherence to CMA CGM Group guidelines while driving operational efficiency, cost control, supplier compliance, and service reliability to support commercial and customer needs. Functions & Duties * Ensure strict adherence to CMA CGM Group and CCA guidelines governing M&R activities. * Define and implement optimal repair strategies (including location selection) in coordination with HO M&R. * Ensure recovery strategy execution in coordination with the HO Recovery team. * Provide hands-on oversight of M&R activities to guarantee adequate and timely repair services to meet commercial demands. * Manage, support, and animate the regional M&R agent network, including providing training and technical guidance. * Deploy, communicate, and enforce technical standards, procedures, and digital tools (iMARS, iRecovery, Repair Advisor, BI). * Lead process and tool implementation initiatives, including continuous improvement and corrective action projects. * Monitor KPIs for M&R and recovery activities, proactively addressing deviations. * Improve performance metrics including reduced out-of-service times, cost-per-unit efficiency, damaged unit evacuation, and unit recovery rates. * Supervise and audit M&R suppliers and depots to ensure compliance with Group policies, repair standards, and best practices. * Produce regional reporting for HO M&R and support consolidated Group reporting to senior management. * Provide timely reports to the Agency ILS team and ensure accurate budget tracking (actual debits vs. pre-approved M&R reports). * Oversee M&R budgets and ensure proper expense reporting by all M&R managers. * Optimize container-related fees (Container Maintenance Charge/CTR32, Cleaning Fee/CTR33, Inspection Fee/FEE85, Seal Fee/SEA06) to balance non-recovery amounts. * Validate allocation of charges to HO and confirm appropriate adjustments to flat-rate fees. Qualifications Education Required/Preferred Education Level Description Required Bachelor's Degree Engineering, Industrial Maintenance, Logistics, or related field Preferred Master's Degree Work Experience Experience Years of Experience General Experience 10-15 years Industry Experience 5-10 years Come along on CMA CGM's adventure! The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at orf.pse_********************** Nearest Major Market: Hampton Roads
    $36k-51k yearly est. 27d ago
  • Tax Compliance Specialist

    CMA CGM Group 4.7company rating

    CMA CGM Group job in Norfolk, VA

    Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. Position Summary The Tax Compliance Specialist is responsible for the federal and state direct and indirect tax compliance activities of the organization, including supporting examinations. This position gathers information and works closely with our co-sourcing partner for timely and accurate preparation of the international and U.S. income tax returns, estimated taxes and extensions. Lastly, this position will respond to all IRS notices or inquiries related to income tax compliance or tax payments. Functions & Duties * Gather the information for the preparation of U.S. and Canada direct and indirect tax returns, including extensions and quarterly estimates; FBAR; and trust returns. Prepare the annual tonnage tax calculation. Gather data for all intercompany transactions and prepare Forms 5472. * Prepare the quarterly income tax provision for the quarterly and year-end tax provision computations for the group, including but not limited to provision schedules, NI reconciliation, M-3 adjustments, the net operating loss and credit carry forwards, the tax exposure roll forward, the quarterly interest calculation on tax exposures and other relevant data. * Work closely with co-sourcing partners by responding to inquiries and resolving issues related to the preparation of the income tax returns to ensure timely and accurate preparation. Review all tax returns and supporting schedules prior to filing to ensure information is reported accurately. Ensure all required payments and filings are made timely. Research tax issues as necessary. Knowledge, Skills, Abilities * Knowledge of U.S. federal and state income tax laws * Experience preparing U.S. federal and state income tax returns * Proficient use of Microsoft Office applications, particularly Excel * Excellent communication skills, both written and verbal. Ability to understand the details and effectively share with others in a clear and concise manner. * Strong analytical skills * Attention to detail and accuracy * Ability to perform complex tasks independently, solve problems and achieve results while managing multiple priorities * Strong skills in tax research * Excellent organization skills and ability to meet deadlines Qualifications Education Required/Preferred Education Level Required Bachelor's Degree Work Experience Experience Years of Experience Description General Experience 3-5 years Minimum 2 years of experience in accounting, corporate tax, or related field required. License Required/Preferred License or Certification Preferred CPA Certification is preferred Come along on CMA CGM's adventure! The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at orf.pse_********************** Nearest Major Market: Hampton Roads
    $44k-68k yearly est. 17d ago

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CMA CGM may also be known as or be related to CMA CGM, CMA CGM (America) and CMA CGM SA.