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  • Legal Customer Success Consultant

    Lexis Nexis 4.4company rating

    Dayton, OH jobs

    **This is a hybrid role to our Miamisburg, Ohio office. Mandatory in-office days are Wednesday's and Thursday's. Only local candidates will be considered. Are you interested in an alternative legal career that combines legal expertise, training and sales? Do you enjoy providing education and support to legal professionals? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role As a Legal Training Consultant in our Small Law market, you will become an expert on the use of LexisNexis products and the value they provide legal professionals. The Legal Training Consultant is responsible for providing education and support, building preference, and driving usage of our solutions. You will retain and grow revenue within assigned accounts and/or territory. You will build solid relationships within accounts, understand customer needs, provide high-quality consultation and lead generation. This role involves assisting legal professionals with use of LexisNexis research tools, providing legal research assistance, and partnering with sales to grow revenue for the Business. Responsibilities Providing consultative services to legal customers and prospects through proactive outreach to ensure maximized use and understanding of LexisNexis products Communicating credibly with customers to understand their challenges and provide guidance, education and consultation to help improvement Reaching out to customers via phone and email to uncover training and product needs Delivering specialized customer presentations and trainings, communicating our value propositions, and highlighting competitor differentiators to retain and drive revenue Collaborating with internal partners to drive preference and develop strategic account plans Partnering with sales to provide product demonstrations for prospective and current customers to grow revenue for the business Identifying and sharing upsell leads and opportunities with sales partners Requirements Have a Juris Doctor, or comparable experience in a paralegal role Display excellent verbal and written communication skills Possess comfortability with delivering presentations and trainings in a virtual environment Demonstrate excellent proven sales and/or training experience Have legal research experience or expertise using LexisNexis tools Be able to effectively partner and collaborate across teams with different functions Have the ability to build solid relationships internally and externally Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, and study assistance, we will help you meet your immediate responsibilities and your long-term goals. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $47,900 - $79,900. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $47.9k-79.9k yearly Auto-Apply 13d ago
  • Retention Client Manager - Legal & Professional

    Lexis Nexis 4.4company rating

    Dayton, OH jobs

    Telephonic Client Manager Do you enjoy building solid customer relationships resulting in growth? Do you enjoy collaborating cross-functionally to deliver on common goals? About the Role As a Telephonic Client Manager you will manage, protect, and grow revenue through the sale of LexisNexis products, services, and content. You will initiate contact with and sell to both prospects and existing customers. You will be responsible for assessing their needs and creating a pipeline of new business opportunities and retention. Responsibilities *Initiating and answering inbound and outbound sales contact directly with prospective/existing customers *Achieving and exceeding where possible your monthly sales and KPI target *Accepting orders, closing sales, and maintaining customer records on CRM * Recording sales prospecting activity in computer-based tracking systems * Working with moderately complex territory assigned accounts, products, services, sales or account management processes * Contacting clients with moderate authority and opportunity to set and negotiate service terms * Continuing to build knowledge of business and the market or account needs Requirements * Be able to adapt information and style to the audience * Be able to develop competence by performing structured work assignments * Have general understanding of sales methodology and a proven track record in achieving sales quotas * Have a Bachelor's or equivalent experience * Be able to apply broad knowledge of products and solutions. * Display excellent experience in telesales and selling subscription product Work in a way that works for you We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees Working with Us LexisNexis Legal & Professional is proud to be an equal-opportunity employer. We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Together, we are building a diverse and inclusive workplace. Working for you We believe in a healthy work/life balance. We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: - Comprehensive, multi-carrier health plan benefits - Disability insurance - Dependent care and commuter spending accounts - Life and accident insurance - Retirement benefits (salary investment plan/employer stock purchase plan) - Modern family benefits, including adoption and surrogacy About our Team LexisNexis is a data and analytics company with 10,500 colleagues serving customers in more than 150 countries. We're one of the largest information and analytics companies on the planet. We design solutions that help our customers increase productivity, improve decision-making and outcomes, and be more successful. U.S. National Base Pay Range: $41,800 - $69,400. Total Target Cash: $64,300 - $106,900. Geographic differentials may apply in some locations to better reflect local market rates. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $64.3k-106.9k yearly Auto-Apply 22d ago
  • Tax Workflow Software Consultant

    Infopro Learning 4.3company rating

    Remote

    Infopro Learning has an exciting contract opportunity for an experienced Tax Workflow Consultant to support our client in conducting web-based customer training and consulting services! Fully remote, part-time/ad hoc role (availability 2-3 days per week during peak times) Responsibilities: If you have a bachelor's degree with public accounting industry experience, the capability and desire to train accounting professionals, and the ability to successfully manage responsibilities in a virtual environment, this is an excellent opportunity to leverage your accounting expertise into a new step in your career! This role will play an integral part in supporting key corporate customers with our client's Tax workflow software solutions. Qualifications: Bachelor's Degree in Accounting Minimum 2 to 3 years of experience in public accounting, focusing on tax engagements - specialized industry or audit experience a plus Public speaking and training experience preferred
    $76k-104k yearly est. 60d+ ago
  • US Legal Markets Strategy Associate

    Lexis Nexis 4.4company rating

    Dayton, OH jobs

    Are you interested in making a difference & wanting to work in AI? Are you excited to take the next step in your career as a market leader? If so, an opportunity awaits at LexisNexis. We are seeking a talented leader to join our team as a Strategy Associate. This is a two-year program with project-based assignments designed to provide you with the experience necessary to become a senior leader within our business. About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Program LexisNexis US Legal Markets is a key growth engine for RELX, offering significant potential for your professional success. Our information, analytics, and software help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. US Legal Markets serves US law firms and government agencies. Join the US Legal Markets division of LexisNexis as a Strategy Associate and collaborate with senior leaders on high-profile projects. The project could include go-to-market strategies, product development business cases, pricing, mergers and acquisitions, and more. Upon completing the two-year program, strategy associates will be supported in finding full-time positions with significant leadership roles within any LexisNexis business unit. Mentoring and Professional Development The LexisNexis culture fuels our vision, so we invest heavily in our people. We act as one team, in an innovative, fast-paced environment that motivates our collective achievements. Working alongside people who are committed to our mission ensures you can grow professionally and give back to the community-while having fun along the way. About the Role As a Legal Markets Strategy Associate, you will structure and drive strategy projects (or modules of large, complex initiatives), covering topics such as growth strategy, product development, pricing, sales channel strategy, M&A, strategic planning, and other key questions facing leadership. You will play an individual delivery role in executing complex projects. You will take the lead in creating deliverables and supporting communications of key findings to senior audiences, including business and functional leaders. You will also engage externally with customers and other industry participants to maintain a pulse on industry trends, customer needs, and the competitive landscape. Location: On-Site Dayton, OH. Relocation assistance is not provided Position Start Date: June 15, 2026 Graduation Qualifications: Applicants should have completed their studies or expect to finish between December 2025 and May 2026. Responsibilities Collaborate with business leaders to address critical issues on a project basis. Define project scope and objectives and develop project plans and deliverables. Analyze issues using appropriate frameworks and data, quantify financial impact, and manage process and timeline. Coordinate with participants from across the organization to build a productive team. Present conclusions, next steps, and detailed action plans, and obtain buy-in to proceed. Support line management in implementing findings. Requirements An undergraduate degree is required, and you must be on track to obtain an advanced professional degree (MBA, JD, PhD, or MD) by May 2026. A background in Finance, Strategy, Marketing, or Legal is highly preferred. Experience working in a Business-to-Business technology or a consulting environment is highly preferred. Exceptional analytical, quantitative, and problem-solving skills. A proven ability to build relationships and influence all levels within an organization, including senior management. Ability to synthesize, simplify, and communicate complex ideas. Ability to manage multiple concurrent projects, meet time-critical deadlines, and work successfully in a fast-paced environment. Excellent written and verbal communication skills, including a strong narrative and visual storytelling ability. Be a natural problem solver, able to work independently, collaboratively with team members, and lead project teams to resolve issues. Work in a Way That Works for You We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous well-being initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $77,300 - $128,700. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $77.3k-128.7k yearly Auto-Apply 48d ago
  • New Business Account Executive - Legal & Professional

    Lexis Nexis 4.4company rating

    Dayton, OH jobs

    Account Executive Do you enjoy having a Consultative approach towards sales and driving revenue? Do you enjoy collaborating Account Mangers to deliver on common goals? Join us in shaping a more just world. About Us LexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision-making and outcomes. Our 10,500 experts and innovative tools help us shape a better world for our customers and communities. About the Role You will be responsible for driving new business sales, developing key relationships, and driving product value. You will aim to bring in new business by prospecting into specific industry sectors and compliance departments. You will open up exciting opportunities with tremendous potential for growth. Responsibilities Prospecting for new business sales through a high volume of cold calling and follow up in assigned territory Learning, understanding and demonstrating our world class products to prospects Certification and mastery around demonstrating our world class products Achieving or exceeding consistent monthly, quarterly, annual sales goals and sales KPIs Requirements Have excellent lead generation or inside sales experience Be experienced with heavy cold calling volume (50-100 outbound/day) Be a good listener, quick thinker, with the ability to work solo and as a team Have a Bachelor's degree or equivalent work experience Demonstrate excellent communication skills both verbally and written Be detail orientated with the ability to follow defined processes Have solid time management skills Be able to use Microsoft Office applications (Word, Excel, PowerPoint and Outlook) and CRM Work in a way that works for you We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees Working with Us LexisNexis Legal & Professional is proud to be an equal-opportunity employer. We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Together, we are building a diverse and inclusive workplace. Working for you We believe in a healthy work/life balance. We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: - Comprehensive, multi-carrier health plan benefits - Disability insurance - Dependent care and commuter spending accounts - Life and accident insurance - Retirement benefits (salary investment plan/employer stock purchase plan) - Modern family benefits, including adoption and surrogacy About our Team LexisNexis is a data and analytics company with 10,500 colleagues serving customers in more than 150 countries. We're one of the largest information and analytics companies on the planet. We design solutions that help our customers increase productivity, improve decision-making and outcomes, and be more successful. U.S. National Base Pay Range: $41,800 - $69,400. Total Target Cash: $64,300 - $106,900. Geographic differentials may apply in some locations to better reflect local market rates. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $64.3k-106.9k yearly Auto-Apply 22d ago
  • Legal Editor, Practice Area Content

    Lexis Nexis 4.4company rating

    Remote

    Would you like to shape the future of legal analysis by combining expert insight with cutting-edge AI tools? Interested in applying your legal expertise, editorial precision, and collaborative skills to enhance and expand legal content? About the Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role We're looking for a highly collaborative and detail‑oriented US Legal Editor to join the Global Analytical Editorial Operations team. In this role you will curate, enhance, and expand authoritative US legal analysis by partnering with expert authors and leveraging AI‑enabled editorial tools. You'll combine sharp legal insight with strong project and relationship management skills to ensure that our products deliver comprehensive and timely guidance to our customers. Responsibilities Author & Contributor Relationships Recruit, onboard, and support external authors; set clear expectations for scope, style, and delivery. Maintain productive long‑term relationships, intervening early to resolve performance issues or revise author mix as needed; manage contributor contracts within approved budgets. Domain Expertise and & Content Planning Track legislative, regulatory, and case‑law developments to keep content current, understand emerging trends, and identify white‑space opportunities for new content. Manage portfolio delivery plans, collaborating with Content Operations to balance quality, speed, and cost. Editorial & Product Management Provide substantive and structural updates and/or edits, ensuring accuracy, clarity, and cross‑platform functionality. Partner with Product Managers/Content Strategy/Segment to ensure alignment with market needs; monitor customer feedback and analytics. Act as content expert for assigned practice areas, supplying requirements for customer‑facing features and workflow improvements. Market & Customer Engagement Support Marketing, Sales, and Customer Success with subject‑matter expertise to enhance marketing collateral. Innovation & Continuous Improvement Leverage generative and agentic AI, automation, and data to support streamlining of content development and editorial processes. Contribute to cross-functional initiatives such as new product pilots, tool evaluations, and standards development; highlight best practices to peers. Requirements Education - J.D. required Experience - 1-5 years of legal practice or comparable legal publishing experience; familiarity with federal law is required, along with a desire to develop expertise in other practice areas Editorial Excellence - Demonstrated ability to scope requirements for new legal content; edit complex legal analysis for clarity, consistency, and voice Tech Fluency - Comfortable using LLMs for legal research; skilled at crafting prompts, evaluating outputs, and iterating for optimal results Commercial Mindset - Ability to interpret market signals, customer feedback, and data to inform content initiatives and drive sustainable growth Communication & Adaptability - Clear, positive communicator who thrives on collaborating with stakeholders and partners; delivers on commitments, pivots quickly as needed and views setbacks as learning opportunities Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, and study assistance, we will help you meet your immediate responsibilities and your long-term goals. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-New York $63,800 - $106,400. U.S. National Base Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. Base Pay Range for CO is $58,000 - $96,700. Base Pay Range for IL is $60,900 - $101,500. Base Pay Range for Chicago, IL is $63,800 - $106,400. Base Pay Range for MD is $60,900 - $101,500. Base Pay Range for NY is $63,800 - $106,400. Base Pay Range for New York City is $66,700 - $111,200. Base Pay Range for Rochester, NY is $55,100 - $91,900. Base Pay Range for OH is $55,100 - $91,900. Application deadline is 01/31/2026. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $66.7k-111.2k yearly Auto-Apply 42d ago
  • AI Content Optimization Lead

    Lexis Nexis 4.4company rating

    Homeworth, OH jobs

    About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role AI Content Optimization Lead - Global Cases We are seeking an innovative AI Content Optimization Lead to drive AI ideation and workflow integration in caselaw content. Leveraging your extensive experience in legal content, you will conceptualize AI opportunities and turn them into actionable strategies to enhance the quality, speed, and scalability of content creation through AI technologies. Key outcomes will include accelerating time-to-market, improving content currency and update frequency and significantly increasing high quality caselaw content and enhancements on a global scale. Reporting to the Global Head of Cases Editorial Operations, you will play a critical role in designing and implementing our long-term caselaw roadmap and necessary infrastructure. Responsibilities: Deliver enhanced content solutions to our customers by leading the development of strategies for AI-assisted caselaw collection, conversion, and enhancement content generation, ensuring alignment with business goals and market demands. Collaborate with cross-functional teams, including product strategy, product management, engineering, business analysts, subject matter experts, and project management to prioritize opportunities and execute on AI content optimization from ideation to deployment on a global scale. Oversee the integration of AI solutions for global deployment across North America, UK, and Asia and Pacific to ensure seamless integration into workflows, tools and platforms. Work with content experts to define content standards and guidelines for AI-generated research materials, ensuring they meet copyright ownership, compliance and accuracy requirements. Ensure the necessary platform requirements to preserve versioning to accurately capture human-in-the-loop activities. Aid in the design and development of AI models tailored for legal content creation, considering diverse legal systems and languages. Estimate resource needs and costs effectively; lead the way in establishing how best to evaluate, improve and track AI content output over time, leveraging feedback from global teams and expert authors. Communicate progress and outcomes to internal teams and senior leadership and key stakeholders, using data to provide clear insights and support decision-making. Promote a culture of innovation and experimentation, encouraging the adoption of AI-driven tools and methodologies across the organization's global operations. Implement ongoing optimizations to enhance the efficiency and accuracy of AI content production, considering regional variations. Stay informed of industry trends, emerging technologies, competitive intelligence and best practices in AI and content generation, with a focus on global applications. Qualifications: Bachelor's degree in related field required; legal degree preferred 5+ years experience in content/publishing, project management, or product development Experience in legal content, with a strong understanding of case law and case law enhancements; familiarity with content management systems and requirements. Experience utilizing AI/automation in content optimization Proven track record of leading cross-functional teams and delivering complex projects on time and within budget, preferably in a global context. Skills & Competencies: Strong understanding of AI technologies, including natural language processing (NLP), and machine learning. Previous experience improving LLMs, AI tools, or similar technologies; experience writing effective prompts and designing evaluative techniques Highly proficient in data analysis and performance metrics, with the ability to report insights and progress to stakeholders. Must have advanced Excel skills. Exceptional communication skills, with the ability to collaborate effectively across departments and global teams. Strategic thinker with a passion for innovation and a results-driven mindset. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave and study assistance, we will help you meet your immediate responsibilities and your long-term goals. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Ohio $88,700 - $147,900. If performed in New York, the pay range is $102,800 - $171,300. If performed in New York City, the pay range is $107,400 - $179,100. If performed in Rochester, NY, the pay range is $88,700 - $147,900. U.S. National Pay Range: $93,400 - $155,700. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $107.4k-179.1k yearly Auto-Apply 39d ago
  • AI Conversion Engineering-Global Content Consultant

    Lexis Nexis 4.4company rating

    Dayton, OH jobs

    Are you a Conversion Engineer? Do you have AI experience? About our team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the role This position exists to consult on all aspects of AI Global Data Conversion Software Engineering including AI and legacy development, design, fabrication, and engineering maintenance. This role identifies ways fabrication solutions can be applied to support business strategies. This role will partner with the Operations Director, business units, Offshore teams as well as other technical teams to identify and define strategic direction. The Global Content Consultant - Conversion Engineering role provides support and ensures the rapid completion of high severity incident reports and time-critical projects. Incumbents will conduct analysis, needs assessments, and preliminary cost-benefit analysis. They also review estimates and designs to ensure compliance with content, product and fabrication standards. This role creates and updates documentation to support standards and processes. This position will have responsibility for consulting and/or leading Global cross-functional projects, including creating and driving project plans to completion and delivering them on schedule. This position will also be responsible for driving and implementing Continuous Improvement Initiatives as well as AI opportunities. Responsibilities: Provides Global Engineering Fabrication support and technical Product expertise by acting as the primary support for offshore partners, finalizing requirements, and reviewing and validating sizings and project schedules for News, Business and Topical content. Participates in cross-functional projects to create and implement new systems and technologies. Utilizes an extensive network across the company including managing relationships with strategic partners and Global content providers/publishers Supports offshore partners to ensure they achieve Service Level Agreements (SLA). May be required to work on-call and/or to work different shift hours to accommodate varying time zones. Recommends, drives and implements process efficiencies, automation and AI. Occasional International Travel possible Other duties as assigned. Qualifications: Proven ability to work independently, collaboratively, and lead Global teams consisting of both employees and offshore partner resources. Demonstrates the initiative to master technical and complex processes. Bachelor's degree in software engineering Experience in Python, Databricks, Perl, C/C++, HTML, XML and UNIX Familiarity with AI technologies Excellent oral and written communication with proven ability to provide both detailed information and summarize to a management level Tenacity; ability to work through problems and reach a solutions Ability to teach, mentor, and supervise co-workers and offs Work in a way that works for you Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Salary range To be added when data can be disclosed U.S. National Base Pay Range: $77,300 - $128,700. Geographic differentials may apply in some locations to better reflect local market rates. If performed in Ohio, the pay range is $73,400 - $122,300. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $77.3k-128.7k yearly Auto-Apply 50d ago
  • Director, Segment Management

    Lexis Nexis 4.4company rating

    Dayton, OH jobs

    About the Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role We are seeking an experienced leader to drive growth, product adoption, and customer success across the Corporate Legal market. This role is responsible for building and executing the go-to-market strategy that connects our product innovation to measurable revenue and customer impact, and drives adoption, utilization, and ultimately, customer success. The Segment Management Director will work cross-functionally to ensure seamless execution across product, sales, marketing, and customer success, while also shaping long-term growth plans for the business. Responsibilities Product & Market Alignment Partner with Product Management to shape the product roadmap with market and customer insights. Lead product launch planning and execution, ensuring alignment across sales, marketing, operations, and customer success. Own market and competitive intelligence, continuously tracking trends, risks, and opportunities to inform strategy. Customer Lifecycle & Growth Develop and implement customer lifecycle strategies covering acquisition, onboarding, adoption, retention, and renewal. Oversee adoption and retention programs to drive adoption, usage, value realization, and long-term customer loyalty. Lead the design and execution of a customer success strategy, ensuring proactive engagement and measurable impact. Sales Enablement & Revenue Support Drive sales enablement programs to equip the field with messaging, tools, training, and playbooks. Partner with sales leaders to optimize deal strategy, pipeline health, and territory performance. Translate product capabilities into customer-centric value propositions that accelerate revenue growth. Customer Voice & Feedback Establish and scale mechanisms for customer feedback, ensuring insights are translated into product, go-to-market, and support improvements. Act as a customer advocate in internal decision-making, championing customer needs in strategic planning. Cross-Functional Leadership Lead collaboration across divisions and functions, ensuring strong alignment with marketing, finance, technology, and operations. Serve as the primary integrator for go-to-market initiatives across LexisNexis beyond Corporate Legal. People & Organizational Development Define and execute talent acquisition and development strategy to build a high-performing team. Develop and monitor Key Performance Objectives (KPOs), ensuring accountability and alignment with corporate goals. Build a culture of performance, customer focus, and cross-functional collaboration. Requirements Possess 10+ years of experience in go-to-market leadership roles within SaaS, legal tech, or enterprise software industries. Proven success in product launches, adoption/retention programs, and customer success strategy. Strong background in sales enablement and close alignment with revenue teams. Experience with market/competitive intelligence and lifecycle marketing. Demonstrated ability to lead cross-functional teams in a matrixed organization. Track record of talent leadership: hiring, developing, and retaining high-performing teams. Analytical mindset with expertise in KPO/OKR planning and operational rigor. Solid communication skills and executive presence; ability to influence at all levels. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, and study assistance, we will help you meet your immediate responsibilities and your long-term goals. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $133,400 - $247,800. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $133.4k-247.8k yearly Auto-Apply 42d ago
  • Decision Support Sr. Analyst

    Lexis Nexis 4.4company rating

    Dayton, OH jobs

    Would you like to join a team that is an integral part of decision making? Are you eager to use your financial skills to influence stakeholders? About the Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role Provide stewardship and expertise for all financial aspects of the U.S. Corporate Legal market. The role will be responsible for advising and influencing key management decisions through insight and recommending actions. Provide constructive challenge and scenarios for financial planning, budgeting, forecasting and interpreting and explaining the drivers for business performance and scenarios on potential outcomes. The position reports directly to the Senior Manager and has frequent interactions with LexisNexis business partners and liaises with other Finance teams to provide financial support and improve business performance. Responsibilities: Management reporting: Provide timely, sound and actionable financial recommendations from insights on scenarios of future performance. Interpret, explain and drive financial performance using additional business insight and local knowledge to develop commentaries. Strategic and tactical planning, budgeting and forecasting: Plan, Budget, RF1/2/3: Advise on key business planning assumptions, trade-offs and opportunities based on “what if” scenarios. Provide enhanced insight on revenue and cost drivers based on understanding of competitor activities and local business knowledge. Provide clearly constructed recommendations for actions. Finalize the messaging and content for the budget presentation material. Investment: Identify areas of financial performance that merit analytical investigation and request support through the demand management framework. Provide support, review and challenge on investments in technology, acquisitions or product rollouts from development of business cases, through the acquisition lifecycle to reviewing financial performance and outcomes. Internal control: Provide insight for the annual audits with support of GRPA. Follow internal controls and procedures to comply data integrity and consistency. Relations network (internal / external): Develop excellent relations and maintain regular contact with Business Unit CFO, Director, Business Partners and GRPA. Qualifications: Possess 5+ years of experience in a financial role (essential) and a deep understanding of P & L metrics and drivers working in a global organization. Have a Financial Degree or Diploma, MBA or advanced business degree. Excellent knowledge of financial and management accounting, process and systems. Demonstrated experience of achieving results in an international environment, with appreciation of differences in culture and legal frameworks. Experience of delivering a service through a period of significant change. Knowledge and application of financial technical accounting standards and management accounting techniques. Robust knowledge and application of financial processes, metrics, drivers and dynamics for area of accountability. System knowledge: Excel (advanced level), PowerPoint (intermediate) Hyperion, PeopleSoft (or equivalent systems). Ideally will have experience in LexisNexis /Industry comparator. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, and study assistance, we will help you meet your immediate responsibilities and your long-term goals. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $70,200 - $117,100. Geographic differentials may apply in some locations to better reflect local market rates. If performed in New York, the pay range is $77,300 - $128,900. If performed in New York City, the pay range is $80,800 - $134,700. If performed in Rochester, NY, the pay range is $66,800 - $111,300. If performed in Ohio, the pay range is $66,800 - $111,300. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $80.8k-134.7k yearly Auto-Apply 10d ago
  • New Business Sales Development Representative - Legal & Professional

    Lexis Nexis 4.4company rating

    Dayton, OH jobs

    Are you interested in supporting our customer to resolve their issues? Do you enjoy collaborating cross-functionally to deliver on common goals? Join us in shaping a more just world. About Us LexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision-making and outcomes. Our 10,500 experts and innovative tools help us shape a better world for our customers and communities. About the Role You will create and secure qualified business opportunities to retain and help generate new revenue. You will Identify qualified prospects and navigating company structures to pin-point key decision makers. Responsibilities · Working closely with sales teams to schedule qualified appointments, to produce real business opportunities · Learning and developing sales skills through our training and development program · Certification and mastery around demonstrating our world class products · Working towards promotion into a sales role Requirements · Prior lead generation or inside sales experience · Great listener, quick thinker, and the ability to work solo and as a team · Bachelor's degree or equivalent experience · Solid verbal and written communication skills · Detail orientated with the ability to follow defined processes · Demonstrated ability to use Microsoft Windows and Office applications (including Word, Excel, PowerPoint and Outlook), Google Chrome, and LinkedIn. Work in a way that works for you We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees. Working with us LexisNexis Legal & Professional is proud to be an equal-opportunity employer. We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Together, we are building a diverse and inclusive workplace. Working for you We believe in a healthy work/life balance. We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: - Comprehensive, multi-carrier health plan benefits - Disability insurance - Dependent care and commuter spending accounts - Life and accident insurance - Retirement benefits (salary investment plan/employer stock purchase plan) - Modern family benefits, including adoption and surrogacy About our Team LexisNexis is a data and analytics company with 10,500 colleagues serving customers in more than 150 countries. We're one of the largest information and analytics companies on the planet. We design solutions that help our customers increase productivity, improve decision-making and outcomes, and be more successful. U.S. National Base Pay Range: $34,400 - $57,300. Total Target Cash: $52,900 - $88,100. Geographic differentials may apply in some locations to better reflect local market rates. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $52.9k-88.1k yearly Auto-Apply 26d ago
  • Global Customer Operations Strategy & Experimentation Leader

    Lexis Nexis 4.4company rating

    Ohio jobs

    About the TeamLexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (************** a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (******************************************************************** the RoleThe Global Customer Operations (GCO) Strategy & Experimentation Leader is a hybrid strategist, innovator, and operator who transforms ideas into scalable impact. Reporting to the Head of GCO Strategy and working closely with the SVP of Global Customer Operations, this role defines the future of how GCO operates, driving strategic planning, AI-powered experimentation, and rapid execution to deliver measurable business outcomes. This leader will architect an AI-ready, future-proof Customer Operations organization that learns fast, scales what works, and continuously reimagines how we deliver value for customers.Responsibilities Partner with GCO leadership to define the 3- to 5-year roadmap and shape the organization's transformation journey. Drive alignment between enterprise strategy, customer needs, and operational excellence. Provide executive-level insights, business cases, and scenario modeling to guide strategic investments and innovation priorities. Lead a test-and-learn culture across GCO, designing and executing experiments that validate strategy through data and customer outcomes. Rapidly design, launch, and scale pilots - pressure-testing ideas to identify what works, pivot what doesn't, and accelerate proven solutions. Build repeatable experimentation frameworks and playbooks that enable speed, rigor, and learning across global teams. Partner with HR and leadership to evolve GCO's organizational design, talent strategy, and upskilling roadmap for an AI-fluent future. Identify skill gaps and lead AI-driven capability development programs across all GCO functions. Translate strategy into execution, aligning cross-functional stakeholders and ensuring initiatives deliver measurable business impact. Champion change management, communication, and storytelling that connect strategy to action. Accelerate AI adoption, experimentation, and digital transformation to scale innovation from concept to impact. Requirements Have proven experience in customer operations, strategy, product management, or innovation-focused roles. Have proven success designing and executing strategic initiatives and experiments with measurable ROI. Have strong analytical, storytelling, and executive communication skills. Have an understanding of experience with organizational design, capability building, and digital transformation. Have a global mindset and track record of influencing across matrixed, cross-functional teams. Preferred Qualifications Proven record using data, automation, and AI tools to drive measurable business results. Deep curiosity about emerging technologies and expertise in integrating generative AI, predictive analytics, and automation into business strategy. Strong understanding of human-AI collaboration and experience leading AI adoption or experimentation frameworks. Demonstrated ability to evaluate, pilot, and scale AI-enabled solutions. Bias for rapid action and comfort with ambiguity; able to move seamlessly from ideation to test to scale in an AI-accelerated environment. Work in a Way that Works for YouWe promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.About the BusinessLexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Ohio $97,700 - $162,700. If performed in Colorado, the pay range is $102,800 - $171,300. U.S. National Pay Range: $102,800 - $171,300. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. Application deadline is 12/31/2025. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $102.8k-171.3k yearly Auto-Apply 28d ago
  • Marketing Data Analyst (Temporary)

    Minitab 4.1company rating

    Remote

    Marketing Data Analyst (Temporary - Maternity Leave Contract) Part-Time: 30-35 hours / week For over 50 years, Minitab has been the leading provider of data analysis and process improvement solutions, empowering organizations to make better decisions through data-driven insights. Our mission is to help businesses unlock the value of their data-enabling continuous improvement, innovation, and measurable results. With a global footprint and a reputation for analytical excellence, Minitab delivers powerful software, cloud-based solutions, and expert services that help organizations across industries achieve operational excellence. At Minitab, we are a team of data enthusiasts, collaborators, and problem-solvers who believe in the power of analytics to transform the way businesses operate. Join us and be part of a company that's shaping the future of data-driven decision-making. Overview Minitab is seeking a Marketing Data Analyst to turn marketing and customer data into actionable insights that improve performance, targeting, and ROI. This temporary role (up to one year) provides an opportunity to contribute to high-impact projects in a global, analytics-driven organization. Working closely with global Marketing and Sales teams, you'll measure campaign effectiveness, optimize lead quality, and present insights through compelling visualizations and reports that influence strategic decisions. Key Responsibilities Design and maintain dashboards and reports tracking marketing performance across channels. Build and optimize scalable data models and pipelines integrating CRM, automation, and analytics data. Analyze key metrics, including campaign lift, CPL, CAC, and marketing ROI. Provide actionable insights to improve campaign efficiency and business impact. Present findings and recommendations to Marketing and Sales stakeholders. Partner with cross-functional teams to refine attribution models, lead scoring, and forecasting. Ensure accuracy and compliance with data governance standards. Qualifications Bachelor's degree in Data Science, Statistics, Marketing Analytics, or related field. 3-5 years of marketing analytics experience (SaaS, Tech, or Financial Services preferred). Proficient in Tableau, Power BI, and/or advanced Excel. Experience with platforms such as HubSpot, GA4/Adobe Analytics, Google Ads, LinkedIn Ads, Hootsuite, Talkwalker, and Cision. Strong understanding of marketing funnels, attribution, and lead scoring. Excellent communication skills; able to simplify complex data for diverse audiences. Fluent in English; French or Dutch proficiency a plus. Attributes Data-driven with a passion for turning insights into action. Analytical, detail-oriented, and proactive. Skilled at managing multiple priorities in a fast-paced environment. Collaborative and results-focused with a global mindset. Why Minitab Join a global leader in data analytics that empowers people through data. At Minitab, you'll collaborate across regions, drive measurable impact, and grow in an inclusive, innovative culture that values curiosity, integrity, and teamwork. Pursuant to the Illinois pay transparency laws, Minitab is posting the hourly compensation for this position. At the time of posting, the Illinois payrate is $40.00/hr. This is an onsite position at our Chicago office. This is a part-time position for 30-35 hours/week. This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $40 hourly Auto-Apply 12d ago
  • Business Analyst (Government Markets)

    Lexis Nexis 4.4company rating

    Dayton, OH jobs

    Do you enjoy collaborating cross-functionally to deliver on common goals? Do you enjoy consulting, analyzing, and guiding pricing solutions to win deals? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role As a Business Analyst in Government Markets, you will play a key role in identifying new opportunities, developing business plans, and supporting strategic growth initiatives. You will analyze market trends and competition, monitor the organization's market share, and collaborate with cross-functional teams to drive results. This position involves applying analytical skills to solve business challenges, contributing to pricing strategies, and supporting business development. Location: On-Site Dayton, Ohio. Relocation assistance is not provided. Position Start Date: June 15, 2026 Graduation Qualifications: Applicants should have completed their studies or expect to finish between December 2025 and May 2026. Responsibilities Develop and execute strategic and operational plans for the Government Markets segment. Analyze market share, trends, and competitor activity. Collaborate with cross-functional teams in a matrixed environment. Contribute to pricing strategies and business development initiatives. Apply analytical skills to solve business challenges using standard procedures. Requirements Be on track to receive a bachelor's degree in economics, business, finance, or a related field of study by May 2026. Having an MBA is a plus, but not required. Demonstrate proficiency with Microsoft Office Suite or similar productivity tools. Possess excellent written and verbal communication skills. Proven problem-solving skills and adaptability in a dynamic environment. Display an interest in learning about LexisNexis products, services, and supporting systems. Demonstrate the ability to apply analytical thinking and learn new concepts. Be able to work independently and as part of a collaborative team. Work in a Way That Works for You We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous well-being initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $58k-96.7k yearly Auto-Apply 48d ago
  • Blended Practice Area Consultant

    Lexis Nexis 4.4company rating

    Ohio jobs

    Are you interested in an alternative legal career that combines legal expertise, training and sales? Do you enjoy providing education and support to legal professionals? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role This position is based and serves the Greater Cincinnati, OH area. As a Blended Practice Area Consultant, you will engage customers in law firms and schools. You will do so to create preferences and active users. You will assess customer needs, develop firm-specific and school-specific business plans, and educate customers. You will also partner internally to maximize contract renewals, by ensuring the customer is receiving value from our products. Responsibilities Using consultative sales to increase active users and win preference with law firms and law school Communicating credibly with law firms and schools to understand their challenges and improve business in innovative ways Listening to law firm customers and responding with product solutions and research paths to improve their work-life balance Developing strategic account plans, recognizing sales opportunities, targeting specific sales activities, and analyzing competitor threats Partnering with law firm client managers to overcome customer challenges and position them to close significant opportunities Delivering specialized customer presentations that communicate our value proposition and competitor differentiators to create new active users Executing marketing strategies aimed at positioning LexisNexis as the higher-caliber source in meeting the needs of partners Targeting, hiring, and managing hourly student workers to assist in the accomplishment of goals at law schools Requirements Have a Juris Doctor degree; State Bar membership is highly preferred Possess legal practice, training or sales experience Display excellent verbal and written communication skills Experience developing and executing on account plans and coordinating key stakeholders and resources to positively impact clients Demonstrate outstanding networking capabilities and exhibit a professional demeanor, business maturity, and technical knowledge Be able to travel based on client and business needs (up to 50% of the time) Be able to work solo and own and manage a territory Have the ability to work as part of a team, accomplishing mutual team goals About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Ohio $66,800 - $111,300. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $66.8k-111.3k yearly Auto-Apply 34d ago
  • Senior Environmental Reporter

    Lexis Nexis 4.4company rating

    Remote

    Law360, a LexisNexis company, is an online newswire for business lawyers that covers major litigation, transactions, and regulatory issues. Founded in 2004 and acquired by LexisNexis in 2012, Law360 is a cutting-edge organization and one of the fastest-growing subscription news services in the U.S. Our subscribers include the largest law firms in the U.S. and around the world, in-house counsel at major corporations, and key decision-makers in the government sector. Do you have great reporting skills? Do you enjoy working in a fast-paced newsroom? About our Team Law360 provides breaking legal news and analysis on the most important topics legal professionals, business leaders and regulators need to stay on top of issues, safeguard clients and sharpen their competitive edge. The award-winning journalism of Law360 keeps readers connected to the latest, most essential news and insights across 70+ practice areas, industries and jurisdictions, including federal litigation, business deals, mergers & acquisitions and more. Law360, which serves more than 2.7 million readers every day, is owned by LexisNexis Legal & Professional and part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. About the Role Law360 is seeking a senior environmental reporter. This reporter will write regular news analyses and features, contextualizing major court rulings as well as federal and state regulation and enforcement actions. This reporter will be expected to develop a deep understanding of the environmental beat and a reliable roster of sources. Requirements Possess at least two years of full-time, paid reporting experience Demonstrated reporting and writing skills Experience working a beat Preferences Experience covering environmental enforcement and regulation Experience reporting for a legal audience Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, and study assistance, we will help you meet your immediate responsibilities and your long-term goals. Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Health Benefits: Comprehensive program for medical, dental and vision benefits Retirement Benefits: 401(k) with match Wellbeing: Wellness platform with incentives, Employee Assistance and Time-off Programs Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity Family Benefits, including bonding and family care leaves Health Savings, Health Care, Dependent Care and Commuter Spending Accounts In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Salary: $85,000/annually Primary Location Base Pay Range: Home based-Ohio $16,000 - $26,600. U.S. National Base Pay Range: $16,800 - $28,100. Geographic differentials may apply in some locations to better reflect local market rates. Base Pay Range for CO is $16,800 - $28,100. Base Pay Range for IL is $17,700 - $29,500. Base Pay Range for Chicago, IL is $18,600 - $30,900. Base Pay Range for MD is $17,700 - $29,500. Base Pay Range for NY is $18,600 - $30,900. Base Pay Range for New York City is $19,400 - $32,300. Base Pay Range for Rochester, NY is $16,000 - $26,600. Base Pay Range for OH is $16,000 - $26,600. Application deadline is 01/31/2026. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $18.6k-30.9k yearly Auto-Apply 47d ago
  • Director of Strategy, Government Markets

    Lexis Nexis 4.4company rating

    Dayton, OH jobs

    This is a HYBRID position to either our Dayton, Ohio, DC, or NYC office. Qualified candidates must be willing to work in one of those offices 3 days/ week. Are you interested in supporting our customers to resolve their issues? Do you enjoy collaborating cross-functionally to deliver on common goals? About our Team Nexis Solutions, as part of LexisNexis and the global RELX corporate family, connects customers to market-leading data through a flexible suite of scalable solutions, including our award-winning, flagship Nexis research platform. By enabling fast access to a vast universe of enriched data with intelligent technologies, Nexis Solutions empowers business, media, non-profit, government and academic organizations worldwide to quickly discover actionable insights that enable confident, performance-driving decisions. About the Role The Director of Strategy will lead strategic planning and execution for our Government Markets segment. This individual will play a critical role in shaping the segment's growth trajectory -evaluating market opportunities, developing actionable strategies, and driving cross-functional initiatives to successful completion. Responsibilities Developing and implementing the strategic roadmap for the Government Markets segment, aligned with company goals and market dynamics. Conducting deep data analysis and market assessments to identify trends, risks, and growth opportunities. Formulating clear, actionable recommendations and present insights to senior leadership. Leading strategic projects from ideation through implementation, ensuring measurable impact and cross-team alignment. Building executive-level presentations and decks that effectively communicate strategy, outcomes, and business cases. Collaborating closely with finance, product, marketing, and operations teams to ensure strategic consistency across the business. Requirements Have an MBA Have impressive years of experience, including tenure in management consulting or a corporate strategy function. Have proven ability to drive strategic planning, analysis, and execution in complex organizations. Have great business acumen with a deep understanding of government markets or regulated industries preferred. Have exceptional analytical and problem-solving skills, with proficiency in interpreting complex data sets. Have excellent communication and storytelling skills, including the ability to develop high-impact executive presentations. Demonstrate success leading cross-functional initiatives to completion. Work in a way that works for you: We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice About the business: LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services U.S. National Base Pay Range: $133,400 - $247,800. Geographic differentials may apply in some locations to better reflect local market rates. If performed in New York City, the pay range is $153,500 - $285,000. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $133.4k-247.8k yearly Auto-Apply 55d ago
  • Head of Global Customer Operations Revenue & Adoption

    Lexis Nexis 4.4company rating

    Homeworth, OH jobs

    Are you interested in supporting our customer to resolve their issues? Do you enjoy collaborating with teams to deliver on common goals? About the Role The Head of Customer Growth & Adoption owns and scales all adoption and revenue initiatives across Global Customer Operations (GCO) - using AI-driven insights and customer intelligence to turn every interaction into a growth opportunity. About the Role You will be a key resource for our Leadership Team through forecasting and budgeting for our organization. You will take ownership for development and measurement of metrics by providing decision support on key initiatives. You will ensure solid governance, compliance and risk management and work on implementations, continuous improvement and automation. Responsibilities 1. Revenue & Adoption Strategy Drive GCO revenue and adoption programs aligned with 2026-2028 strategic goals. Transform traditional support channels into engines for upsell, cross-sell, and product expansion. Own key outcomes in customer satisfaction, revenue, and training engagement. Build and scale programs that convert customer interactions into measurable revenue and adoption opportunities. 2. Opportunity Intelligence Leverage AI and analytics to uncover, prioritize, and nurture adoption and revenue opportunities from customer interactions. Partner with Data Science to refine predictive “Next Best Opportunity” (NBO) models across products, geographies, and customer segments. Operationalize AI insights into targeted growth campaigns and playbooks that deliver measurable ROI. Develop frameworks for opportunity nurturing and seamless Sales handoff. 3. Training, Enablement & Adoption Empower frontline teams to drive adoption through every interaction - embedding a “Every Call Counts” mindset. Design enablement programs that align Customer Operations, Sales, and Training teams on adoption accountability. Lead engagement initiatives to accelerate product and drafting solution usage through: Real-time support plays and talk tracks. Pilot programs for guided product trials. Scalable enablement content and playbooks. Track adoption KPIs and link engagement data to revenue outcomes. 4. Innovation & Automation Drive AI partnerships and automation pilots that accelerate growth and adoption. Identify and operationalize automation use cases that improve customer experience while increasing revenue velocity. Build feedback loops with Product and Technology to refine digital experiences and self-service growth channels. Position Global Customer Operations as an industry leader in AI-enabled customer growth and intelligent automation. 5. Special Initiatives Upsell Lead Expansion: Lead 6 global experiments to capture digital and human-assisted growth. Bad Debt Collection+: Drive revenue and retention through AI-augmented programs in smaller markets. Proactive Outreach - Print: Partner with eCommerce to design print-focused upsell and outreach models. Support as a Service: Develop scalable, lower-cost models to unlock new growth channels. Engagement Opportunities: Expand branded adoption programs by embedding Lexis+ AI, Protégé, and drafting solutions directly into customer workflows. Requirements Have proven experience in AI data insights, customer operations, growth strategy, and product adoption initiatives. Have a great background in AI-driven analytics, automation, and data-informed decision-making. Have demonstrated ability to translate AI insights into measurable business outcomes. Have experience leading pilots and experimentation frameworks that accelerate adoption and efficiency. Be fluent in AI storytelling - translating unstructured customer data into actionable growth narratives. Have a deep understanding of how AI augments sales enablement, customer success, and product adoption. Be able to thrive in fast-paced, matrixed environments while balancing long-term strategy with hands-on execution. Work in a way that works for you: We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the business: LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Ohio $97,700 - $162,700. U.S. National Base Pay Range: $102,800 - $171,300. Geographic differentials may apply in some locations to better reflect local market rates. Base Pay Range for CO is $102,800 - $171,300. Base Pay Range for IL is $107,900 - $179,900. Base Pay Range for Chicago, IL is $113,100 - $188,500. Base Pay Range for MD is $107,900 - $179,900. Base Pay Range for NY is $113,100 - $188,500. Base Pay Range for New York City is $118,200 - $197,100. Base Pay Range for Rochester, NY is $97,700 - $162,700. Base Pay Range for OH is $97,700 - $162,700. This job is eligible for an annual incentive bonus. Application deadline is 01/26/2026. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $118.2k-197.1k yearly Auto-Apply 26d ago
  • Account Executive- Corporate Legal Accounts

    Lexis Nexis 4.4company rating

    Dayton, OH jobs

    This is a hybrid role. Team members are required to be in the Miamisburg, Ohio office weekly on Monday & Tuesday. Do you enjoy having a consultative approach towards sales and driving revenue? Do you enjoy collaborating cross-functionally to deliver on common goals? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role As a Telephonic Account Executive, you will generate new business revenue by selling LexisNexis products to corporate legal departments within your assigned territory. Responsibilities Identifying new revenue growth opportunities in the assigned territory Cultivating further potentials for current customers and developing sales leads for Account Managers for cross-selling Maintaining and expanding the company's database of prospects Accepting orders, closing sales, maintaining customer records and completing required documentation Planning for approaching and monitoring resources while working within the overall sales plan developed by the team manager Liaising with other departments within LN to align customer requirements with company objectives Requirements Have in-depth knowledge of strategic selling techniques and CRM systems Be able to effectively partner and collaborate across teams Be able to converse with your customers to gain insight and understand needs and challenges Display proven track record of working successfully in a business development role Have exceptional communication and interpersonal skills Have impressive prospecting, selling, negotiating and closing skills Have successful business-to-business sales experience Have a Bachelor's degree or equivalent experience Work in a way that works for you Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, we will help you meet your immediate responsibilities and your long-term goals. About the business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $48,200 - $80,500. Total Target Cash: $74,200 - $123,800. Geographic differentials may apply in some locations to better reflect local market rates. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $74.2k-123.8k yearly Auto-Apply 12d ago
  • Legal Content Specialist

    Lexis Nexis 4.4company rating

    Homeworth, OH jobs

    Do you have a JD? Are you looking to take your legal career to the next level? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role Legal Content Specialist - Global Editorial Operations Cases We are seeking a highly skilled and knowledgeable Legal Content Specialist to join our Global Editorial Operations Cases organization. This individual contributor role will work directly with product managers on new caselaw initiatives, playing a crucial part in defining and executing on projects that enhance our legal content offerings. Responsibilities: Play a pivotal role in curating, analyzing, and structuring legal content to ensure clarity, relevance, and AI-readiness across multiple jurisdictions. Collaborate with product managers to identify gaps in global primary law collections and define and prioritize the project backlog for new AI caselaw initiatives. Research, synthesize, and structure case law, statutes, and regulations to optimize content for advanced LLM (Large Language Model) applications, ensuring accuracy, consistency, and usability across digital platforms and global content sets. Conduct comprehensive legal and editorial analysis to support the development of AI-enhanced content features, ensuring that results align with user intent and product strategy. Translate research findings and editorial insights into detailed user stories, structured data models, and content specifications that enable effective collaboration between editorial, AI, and engineering teams. Experiment with and evaluate AI tools for summarization, classification, enrichment, and quality improvement of legal content, providing feedback to guide product development. Troubleshoot complex customer and content challenges, leveraging AI-assisted analysis and expert judgment to improve user outcomes and satisfaction. Qualifications: Bachelor's degree in a relevant field; law degree (JD or equivalent) preferred. A minimum of 5 years of experience in legal research, editorial roles, or related positions within the legal technology or publishing industry. Extensive experience in legal research and editorial processes, with a strong understanding of caselaw and legal content. Demonstrated ability to collaborate across disciplines-particularly with AI engineers, data scientists, and product managers-to create intelligent, scalable legal content solutions. Excellent analytical and problem-solving skills, with the ability to translate complex legal concepts into clear and actionable requirements and user stories. Effective communication skills, both written and verbal, with the ability to document and present findings effectively. Working knowledge of or interest in AI technologies, LLMs, and prompt engineering (e.g., ChatGPT, Co-Pilot, Claude, Console. Gemini, etc.). Detail-oriented and highly organized, with the ability to manage multiple projects and priorities simultaneously. Familiarity with Agile methodologies and experience in working within an agile development environment is a plus. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave and study assistance, we will help you meet your immediate responsibilities and your long-term goals. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Ohio $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $58k-96.7k yearly Auto-Apply 56d ago

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