You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
Individual contributor, responsible for developing and directing claim service strategies and for managing branch underwriting and agency relationships within an assigned territory. Monitors, facilitates and assists in the successful renewal of accounts to drive customer satisfaction within defined service standards. Externally focused on servicing brokers/agent and critical or complex accounts requiring a high level of customer contact to maintain competitive positioning.
This position enjoys a flexible, hybrid work schedule and is available in Chicago, IL, Westerville, OH, Radnor, PA CNA office.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
Remains externally focused while serving as primary contact for assigned clients, commercial branch contacts, agents and brokers on all issues related to the client's service relationship with CNA. Provides technical, administrative, process, and marketing expertise. May serve as executive contact for large, national clients.
Builds and maintains business relationships with clients, agents and brokers in support of new business, retention and cross-sell goals.
Collaborates with underwriting to determine claim service renewals at profitable rates through understanding of client's business, organization, service requirements/standards and goals.
Leads development, delivery and evaluation of client service goals.
Customizes measurement tools, such as customer evaluation surveys, and coordinates claim quality reviews, to monitor effective client service results and identify issues.
Builds consensus with claim, underwriting, agents, brokers and/or clients to facilitate resolution for all pertinent claim service issues and develops action plans when necessary.
Develops innovative new products and services based on client input and profitability goals.
Negotiates, communicates and monitors special claim handling instructions for risk management accounts and key commercial clients.
Accountable for the defined transition plans, special services and meetings for new accounts.
Serves as a knowledgeable resource to both internal and external customers for inquiries about claim service offerings, products and process.
Reporting Relationship
Typically, Director or above
Skills, Knowledge and Abilities
1. Strong knowledge of claims systems, reporting systems, pricing model, client set-up processes, and statutory requirements.
2. Strong insurance industry knowledge especially in the specialty area as it applies to client services and claim products and services, administration, and systems applications.
3. Strong problem-solving skills and ability to organize and prioritize multiple tasks.
4. Excellent interpersonal skills to effectively serve clients and build relationships and support sales efforts.
5. Strong written and verbal communications skills.
6. Strong presentation and negotiation skills with the ability to function in a competitive, adversarial and/or strategic environment.
7. Strong collaborative and influence skills.
8. Self-directed to produce quality work products.
9. Knowledge of Microsoft Office Suite and other business-related software and programming.
Education and Experience
1. Bachelor's degree or equivalent work experience. 2. Typically, a minimum of five to eight years' experience in claims or third-party administration or insurance operations.3. Claim management experience preferred. 4. Applicable certifications preferred such as CPCU, ARM, AIC, etc.
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
$72k-141k yearly Auto-Apply 42d ago
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Assistant Vice President, Complex Claims
CNA Financial Corp 4.6
CNA Financial Corp job in Columbus, OH
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
This Assistant Vice President position is responsible for the strategic direction and leadership of high severity Auto and General Liability claim execution. The role is entrusted with the effective implementation of key strategic objectives and policies for high exposure claims, in accordance with the company's most crucial strategic priorities.
This position enjoys a flexible, hybrid work schedule and is available in any location near a CNA office.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
* Directly manages and directs a Major Loss Unit (MLU) of 6 director level claims professionals handling the highest severity, most complex claim matters and/or matters with large potential exposure to CNA's insureds and CNA. Managerial responsibilities include driving optimal claim outcomes by ensuring timely, strategic, action-based claims handling on all MLU cases within the unit.
* Develops and implements strategic objectives that have substantial impact on the company by ensuring all claims are handled and resolved successfully and in accordance with claim best practices.
* Drives performance by leading and directing a Major Loss Unit of 6 director level claims professionals. Accountable for team execution and development, with an emphasis on talent management and succession planning in accordance with CNA's strategic direction.
* Collaborates with senior Claims leadership on the development and implementation of key claim policies, business strategies and goals, regularly evaluating performance against goals; and holding self and team accountable for achieving desired results.
* Frequently collaborates with internal business partners in Underwriting and Actuary to ensure optimal implementation of business strategies; regularly communicating with these stakeholders regarding progress and status updates on impactful claim files, claim trends and legal developments that may impact the business; entrusted to manage appropriate levels of risks based upon informed analysis and technical expertise.
* Strives to achieve a superior customer experience and continuous improvement through the development and implementation of corporate initiatives involving human capital, processes and technology. Identifies emerging issues and trends that may have substantial impact on CNA.
* Manages expenses and adequately controls resources to ensure successful operations within established budget, productivity and efficiency standards. Utilizes technology and leverages internal and external systems capabilities, data, and metrics to analyze trends and improve organizational and process performance.
* Champions CNA with an advanced understanding of the company's differentiating position in the industry, CNA's products and services, as well as a working knowledge and understanding of competitors' products and services.
* Remains fluent and up to date on all legal and regulatory developments on the state and federal levels, industry activities, and trends. May represent CNA in industry trade groups.
Reporting Relationship
Claims VP with frequent interaction with Claims SVP and other senior leaders in Claims, Actuary and Underwriting.
Skills, Knowledge & Abilities
* Deep technical expertise with a background of successfully leading a team handling high exposure claims.
* Proven track record of successful claims management, including knowledge and understanding of theories and practices within claims management and insurance industry operations and working knowledge of finance and accounting functions.
* Ability to effectively interact and communicate with all levels of external and internal business partners within scope of responsibility, team and a matrix environment.
* Leadership and management skills demonstrating integrity and professionalism.
* Ability to drive results by identifying and resolving problems within scope of responsibility.
* Knowledge of the insurance industry, its products and services.
* Knowledge of Microsoft Office Suite and other business-related software, as well as applicable AI tools.
Education and Experience
* Bachelor's degree with Master's or J.D. preferred or equivalent experience.
* Typically a minimum of ten years of related work experience, with five years management experience.
* Applicable certifications or professional designations preferred.
#LI-Hybrid
#LI-LG1
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $152,000 to $242,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************
$152k-242k yearly Auto-Apply 60d+ ago
Account Executive / Underwriter, National Property
The Travelers Companies 4.4
Columbus, OH job
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Underwriting
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$99,100.00 - $163,400.00
Target Openings
1
What Is the Opportunity?
National Property provides tailored property protection solutions for high value, complex risks across a wide array of industries. The Account Executive (AE), National Property will partner with agents and brokers to provide coverage for new and renewal business based on customers' needs. As an AE, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to assess risk and sell our products will contribute to the profitability and success of Travelers.
What Will You Do?
* Manage the profitability, growth, and retention of an assigned book of business.
* Underwrite and skillfully negotiate customer accounts to minimize risk and maximize profitability. Additionally, occasionally negotiate and procure reinsurance to underwrite complex accounts.
* May facilitate the placement of foreign admitted policies, serve as a resource to field Account Executives on global underwriting capabilities, as well as assist in the business development activities for such global underwriting services.
* Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities.
* Foster and maintain relationships with external partners by regularly meeting in person with agents and brokers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings.
* Identify and capture new business opportunities using consultative marketing and sales skills.
* Develop and execute agency sales plans. Execute region/group sales plans.
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
* Bachelor's degree.
* Three to five years of relevant underwriting experience with experience in National Property.
* Knowledge of property-related products, the regulatory environment, and the local insurance market.
* Deep financial acumen.
* Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite.
* Communication skills with the ability to successfully negotiate with agents and brokers.
* CPCU designation.
What is a Must Have?
* Two years of underwriting, claim, operations, risk assessment, actuarial, sales, product, or finance experience.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
$99.1k-163.4k yearly 19d ago
Transformation and Analytics Intern - Customer Interactions
Grange Insurance 4.4
Columbus, OH job
Work Schedule: 38.75hrs/week, Hybrid - 2 days in office (Tuesday & Wednesday) and 3 days remote. Duration: 10 weeks A Great Place to Intern Grange provides a unique internship experience through the Grange Intern Development Program. The 10-week program is designed to expose students to the insurance industry through networking, mentoring, hands-on work experience, and community service. The interns will work day-to-day in their respective departments while also working as a group on a corporate project, which concludes with a capstone presentation to senior leaders. If you're up for the challenge, we encourage you to apply today! The 10-week internship program will be from mid-June to mid-August.
Summary: We're seeking an enthusiastic Digital Transformation & Analytics Intern to join our Customer Interactions Vendor Relations, Quality, and Training Team. In this entry-level role, you will assist in designing, implementing, and optimizing technology solutions that transform our quality assurance, training programs, and vendor relationship management processes. You will gain hands-on experience with data analytics initiatives and emerging AI technologies while supporting our Claims, Contact Center, and Billing functions.
What You'll Be Doing:
* Assist in evaluating and improving technology and reporting solutions that support quality monitoring, training, and vendor management across our Claims, Contact Center, and Billing functions.
* Support data analytics initiatives including dashboard creation, reporting, and identifying insights from operational data. Conduct analytics, such as trend analysis, to translate data into clear, actionable insights for leadership.
* Help assess current processes and research process improvements, automation, and potential AI solutions to improve efficiency and quality.
* Collaborate with team members to gather requirements and contribute to technology implementation projects.
* Learn about insurance operations while supporting documentation and process improvement initiatives.
What You'll Bring to The Company:
* Currently pursuing or recently completed a Bachelor's degree in Data Science, Analytics, Computer Science, Information Technology, or related field
* Experience with data analysis and visualization tools (e.g., Excel, Power BI, Tableau) or programming languages (Python, R, SQL)
* Demonstrated strong analytical thinking and problem-solving skills with attention to detail.
* Interest in AI/ML applications and how data drives business decision-making
* Excellent communication skills with ability to explain technical concepts clearly.
About Us:
Grange Insurance Company, with $3.4 billion in assets and more than $1.59 billion in annual revenue, is an insurance provider based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home and business insurance protection. Established in 1935, the Grange Insurance Company and its affiliate Integrity Insurance Company serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin. Learn more about Grange Insurance.
Now Is An Exciting Time To Be A Grange Intern:
The key to our success is dedicated associates and a winning workplace culture. We offer an inclusive environment, promote work-life balance, and offer great hands-on experience. We know the power of our company ultimately comes from our associates. Investing in them is an investment in our success. Our associates take their work seriously, but not themselves. They have fun, are energetic and bring passion to their work.
We don't just accept difference - we celebrate it, we support it and we thrive on it for the benefit of our associates, our products and our community. Grange Insurance is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
$36k-44k yearly est. 23d ago
Business Transformation & Process Improvement Intern
Grange Insurance 4.4
Columbus, OH job
Work Schedule: 38.75hrs/week, Hybrid - 2 days in office (Tuesday & Wednesday) and 3 days remote Duration: 10 weeks A Great Place to Intern Grange provides a unique internship experience through the Grange Intern Development Program. The 10-week program is designed to expose students to the insurance industry through networking, mentoring, hands-on work experience, and community service. The interns will work day-to-day in their respective departments while also working as a group on a corporate project, which concludes with a capstone presentation to senior leaders. If you're up for the challenge, we encourage you to apply today! The 10-week internship program will be from mid-June to mid-August.
Summary: The Business Transformation & Process Improvement Intern will support enterprise-wide initiatives focused on innovation, customer experience, and operational excellence. This role offers hands-on exposure to how organizations evolve strategy into execution by improving processes, modernizing capabilities, and enhancing customer outcomes.
What You'll Be Doing:
The intern will collaborate with cross-functional teams to analyze current-state processes, identify improvement opportunities, support innovation efforts, and contribute to initiatives that drive measurable business impact.
* Learning and Applying lean and six-sigma methodologies to projects
* Performing data analysis to uncover trends, inefficiencies, and improvement opportunities
* Supporting customer journey mapping and management
* Participating in and collaborating in conducting user needs assessments with business partners and across business functions
What You'll Bring To The Company:
This opportunity is ideal for individuals interested in business transformation, digital innovation, and customer-centric problem-solving.
* Ability to be supportive and collaborative in an agile, fast paced environment
* Comfort work independently and within a team
* Strong problem solving and analytical skills.
* Curious mindset with a desire to experiment with new technology and solutions
* Major focused on Business, Analytics, Industrial Engineering, Economics, or related fields.
About Us:
Grange Insurance Company, with $3.4 billion in assets and more than $1.59 billion in annual revenue, is an insurance provider based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home and business insurance protection. Established in 1935, the Grange Insurance Company and its affiliate Integrity Insurance Company serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin. Learn more about Grange Insurance.
Now Is An Exciting Time To Be A Grange Intern:
The key to our success is dedicated associates and a winning workplace culture. We offer an inclusive environment, promote work-life balance, and offer great hands-on experience. We know the power of our company ultimately comes from our associates. Investing in them is an investment in our success. Our associates take their work seriously, but not themselves. They have fun, are energetic and bring passion to their work.
We don't just accept difference - we celebrate it, we support it and we thrive on it for the benefit of our associates, our products and our community. Grange Insurance is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
$29k-34k yearly est. 23d ago
Software Engineer Intern
Grange Insurance 4.4
Columbus, OH job
Work Schedule: 38.75hrs/week, Hybrid - 2 days in office (Tuesday & Wednesday) and 3 days remote Duration: 10 weeks A Great Place to Intern Grange provides a unique internship experience through the Grange Intern Development Program. The 10-week program is designed to expose students to the insurance industry through networking, mentoring, hands-on work experience, and community service. The interns will work day-to-day in their respective departments while also working as a group on a corporate project, which concludes with a capstone presentation to senior leaders. If you're up for the challenge, we encourage you to apply today! The 10-week internship program will be from mid-June to mid-August.
What You'll Be Doing:
* As a Software Engineering Intern, you'll be working on our application development teams focused on insurance applications - working to make insurance easy for our customers and agents.
* You will enrich and expand your skillset by working on a wide variety of applications and technology stacks including React, Javascript, C# .NET, Mobile, SQL, data modeling and automated test engineering development.
* The chance to gain experience on agile methodology and work through the full process from reading and interpreting requirements, development, testing and finally implementation.
* You will have the opportunity to develop their MuleSoft skill set while working with our team. This will not only enhance your technical abilities but also provide you with valuable hands-on experience.
What You'll Bring To The Company
* Majoring in Computer Science or other applicable STEM fields
* Willingness to learn and manage multiple tasks at once
* Ability to analyze and possess strong problem-solving skills
* Strong collaboration skills and ability to work within an agile team
About Us:
Grange Insurance Company, with $3.4 billion in assets and more than $1.59 billion in annual revenue, is an insurance provider based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home and business insurance protection. Established in 1935, the Grange Insurance Company and its affiliate Integrity Insurance Company serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin. Learn more about Grange Insurance.
Now Is An Exciting Time To Be A Grange Intern:
The key to our success is dedicated associates and a winning workplace culture. We offer an inclusive environment, promote work-life balance, and offer great hands-on experience. We know the power of our company ultimately comes from our associates. Investing in them is an investment in our success. Our associates take their work seriously, but not themselves. They have fun, are energetic and bring passion to their work.
We don't just accept difference - we celebrate it, we support it and we thrive on it for the benefit of our associates, our products and our community. Grange Insurance is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
$36k-46k yearly est. 23d ago
Commercial Lines Underwriting Supervisor
Utica National Insurance Group 4.8
Ohio job
The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected.
Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier.
Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte.
What you will do
This Commercial Lines Underwriting Supervisor position is responsible for leading and managing a team of underwriters to ensure compliance with company underwriting policies. They will work closely with the Director of Regional Underwriting Operations to develop strategic plans for profitable growth within the territory. The team will underwrite commercial lines insurance policies, including General Liability, Worker's Compensation, Property, Commercial Auto insurance. Account exposure include Contractor, Wholesaler, Retail, Restaurant, Manufacturers, etc.
Responsible for evaluating performance of all underwriters to confirm adherence to company underwriting guidelines policy.
Effectively manages the quality process in a book of business.
Manages territory to meet all regulatory requirements.
Responsible for the administration of underwriting authority to underwriters with the Director of Regional Underwriting Operations.
Understand trending in relation to growth and profit.
Agency/Sales Management.
Demonstrates strong partnerships with agents and brokers.
Support sales plans and agency engagement initiatives.
Effectively manage agency profitability.
Work closely with Director of Regional Underwriting Operations to develop strategic plans that allow profitable growth in the territory.
Embodies the leadership imperatives.
What you need
Minimum 5 years of experience in Commercial Lines Underwriting preferred.
Leadership and management experience in the insurance industry, specifically in commercial lines preferred.
Strong knowledge and understanding of General Liability, Worker's Compensation, Property, and Commercial Auto lines of business.
Proven track record of successful underwriting and portfolio management in the middle market segment
Excellent analytical and decision-making skills
Strong communication, negotiation, and relationship-building abilities
Bachelor's degree or equivalent experience preferred.
CPCU, CIC designations highly desirable
Salary Range:
$90,000-$140,000
The final salary to be paid and position within the internal salary range is reflective of the employee's work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications.
Additional Compensation
Underwriting Supervisor variable bonus plan
BENEFITS:
We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following:
401K plan
Medical coverage
Dental coverage
Flexible spending accounts
Vision care coverage
Paid Time-Off (PTO)
Paid Holidays
Paid Volunteer Day
Pay-for-Performance
Employee and Dependent life insurance
Disability insurance
Accidental death & dismemberment insurance
Discounts on automobile and homeowner's insurance
Tuition reimbursement
Employee Assistance Program (EAP)
Credit Union membership
Employees' Club
Additional Information:
This position is a full time salaried, exempt (non overtime eligible) position.
Utica National is an Equal Opportunity Employer.
Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy.
#LI-NC1
$90k-140k yearly 30d ago
SEO and Brand Visibility Intern
Grange Insurance 4.4
Columbus, OH job
Work Schedule: 38.75hrs/week; Hybrid - 2 days in office (Tuesday & Wednesday) and 3 days remote Duration: 10 weeks A Great Place to Intern Grange provides a unique internship experience through the Grange Intern Development Program. The 10-week program is designed to expose students to the insurance industry through networking, mentoring, hands-on work experience, and community service. The interns will work day-to-day in their respective departments while also working as a group on a corporate project, which concludes with a capstone presentation to senior leaders. If you're up for the challenge, we encourage you to apply today! The 10-week internship program will be from mid-June to mid-August.
Summary:
This position, which bridges public relations (PR) and search engine optimization (SEO), is responsible for managing an ongoing project overseeing two brands' online presences. It will ensure accurate information about each brand, the companies, their products, their core values, and real customer experiences are found across the internet to maintain accuracy and consistency wherever our brands are found online.
What You'll Be Doing:
* Search for inaccuracies online and develop a proactive plan to address it while keeping our digital ecosystem maps updated.
* Work with Grange employee subject matter experts to gather correct information for online updates.
* Communicate with website owners and/or online authors to request corrections to inaccurate company information and track when corrections are completed.
* Potential opportunity to assist with website, social media, and/or public relations copywriting; AI search prompt monitoring and analysis; digital marketing data and analytics tracking and analysis; and/or front-end website development, if your skills and interests align.
What You'll Bring To The Company:
Ideally, pursuing an associate or bachelor's degree. One or more years of previous work or internship experience. Strong communication and organization skills. Affinity for communications, marketing, public relations, search engine optimization (SEO), brand management, online reputation management, journalism, and/or marketing data and analytics. Must be willing to participate in a highly collaborative and team-oriented environment. Ability to oversee and execute a project through to completion as well as track and measure results.
About Us:
Grange Insurance Company, with $3.4 billion in assets and more than $1.59 billion in annual revenue, is an insurance provider based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home and business insurance protection. Established in 1935, the Grange Insurance Company and its affiliate Integrity Insurance Company serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin. Learn more about Grange Insurance.
Now Is An Exciting Time To Be A Grange Intern:
The key to our success is dedicated associates and a winning workplace culture. We offer an inclusive environment, promote work-life balance, and offer great hands-on experience. We know the power of our company ultimately comes from our associates. Investing in them is an investment in our success. Our associates take their work seriously, but not themselves. They have fun, are energetic and bring passion to their work.
We don't just accept difference - we celebrate it, we support it and we thrive on it for the benefit of our associates, our products and our community. Grange Insurance is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
$35k-46k yearly est. 23d ago
Insurance Advisor Trainee- InsuraMatch
Travelers Insurance Company 4.4
Remote or Columbus, OH job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Sales
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$41,200.00 - $67,900.00
**Target Openings**
20
**What Is the Opportunity?**
As an Insurance Advisor Trainee, you will learn to serve as a personal insurance advisor, helping customers across the country select their ideal insurance carrier and coverages. You will learn to make recommendations on additional products that best suit the customer's needs, when appropriate. We value a consultative, relationship-focused approach and seek sales professionals who can foster long-term customer relationships in a digital insurance agency. In this role, you'll learn to manage inbound business opportunities and maintain client communication via outbound calls and emails until the sale is finalized. You will gain an understanding of our carriers and products through our comprehensive training program, making you an expert in Personal Insurance in all 50 states + Washington DC. With competitive compensation, great benefits starting day one and our driven sales teams, we know that InsuraMatch can help you accomplish your quest for a fulfilling career. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. Incumbents must obtain a Property and Casualty or Personal Lines Insurance producer license within first 4 weeks of employment date. (Incumbents will receive fully paid training and license sponsorship). This job works under direct supervision and does not manage others.
Candidates located within a commutable distance to: Knoxville, TN; Richardson, TX or Spokane, WA will work a hybrid work schedule.
The Schedule:
-Start Date: March 23rd, 2026
-Hybrid Work Arrangement: three days in office and two days remote
-Training: 9:00am-5:30pm local time - Monday- Friday for the first 4-6 weeks
-Post Training: 9:30am-6:00pm local time Monday-Friday plus 1 Saturday shift per month from 9:00am-5:30pm local time
Work Arrangement (Remote Schedule)
- Start Date: March 23rd, 2026
- Remote Work Arrangement
- Training: 9:00am - 5:30pm local time - Monday - Friday for the first 4 - 6 weeks
- Post Training: 12:30pm - 9:00pm local time - Monday - Friday plus 1 Saturday shift per month from 9:00am - 5:30pm local time.
**What Will You Do?**
+ Successfully complete a comprehensive 4 month paid training program in a classroom setting with ongoing support and resources, gaining knowledge of multiple personal lines insurance products across a diverse range of carriers.
+ Provide one-on-one insurance coverage guidance, connect current customers to additional products and services, and handle inbound and outbound calls in a call center environment.
+ Positively represent InsuraMatch, establish customer rapport, and ensure exceptional customer experiences, while efficiently multitasking across multiple systems to gather all necessary information for quoting, underwriting, and closing sales.
+ Communicate effectively & professionally with customers verbally and via email
+ Acquire comprehensive product, underwriting, and sales expertise to counsel and sell available insurance products, while consistently meeting quality, efficiency, underwriting and sales metrics.
+ Receive and implement constructive feedback in the form of professional coaching.
+ Handles objections professionally while clearly articulating relevant product features, benefits, and value to the consumer.
+ This role is not responsible for cold calls or lead generation.
+ Successfully obtain and maintain Property & Casualty or Personal Lines license in resident state as well as all required non-resident licenses in each state that business is conducted within six months of date of hire.
+ Maintain continuing education requirements for the Property and Casualty or Personal Lines license obtained.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ A Bachelor's degree from an accredited four-year college or university is a plus.
+ Prior call center and sales experience
+ Personal Insurance product knowledge
+ Strong verbal and written communication skills
+ Able to multi-task within a high volume sales center environment and make appropriate business decisions quickly.
+ Able to demonstrate a positive and professional demeanor.
+ Adaptable to change.
**What is a Must Have?**
+ High school diploma or GED.
+ Licensing Requirements:
+ InsuraMatch is committed to a positive customer experience that exceeds expectations and to meeting all compliance requirements. As a result, InsuraMatch requires that all InsuraMatch Insurance Advisor Trainees obtain and maintain an insurance license (either Property and Casualty or Personal Lines) in your resident state.
+ Each state will evaluate any/all criminal and financial background incidents to determine license eligibility.
+ Applicants with a felony conviction or pending/unresolved court cases may not qualify for licenses in all required states. It is incumbents' responsibility to provide any/all required court documents needed to obtain your license(s). Travelers does not pay for and/or reimburse the cost or time needed to obtain any documents necessary to complete licensing applications.
+ Failure to pass the licensing exam within two attempts as well as the inability to obtain any required licenses within six (6) months from date of hire may result in termination of employment.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$41.2k-67.9k yearly 1d ago
SIU Investigator - Underwriting & Premium Fraud
CNA Financial Corp 4.6
CNA Financial Corp job in Westerville, OH
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
Under minimal direction, initiates and manages suspected fraudulent underwriting and insurance premium investigations involving the highest complexity matters. Provides advice, direction, and support to underwriters, auditors, business unit leadership, corporate investigations and other stakeholders across the organization on the detection, investigation, and litigation of suspected underwriting matters.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
* Leads the detailed analysis and completion of thorough and timely investigations of suspected underwriting fraud by following Best Practice Guidelines and collaborating with business stakeholders.
* Develops and executes investigation strategy either independently or in collaboration with underwriting professionals, counsel, experts, insureds, and other stakeholders.
* Manages investigation activities independently and/or coordinates/oversees vendor service partner activities in the field.
* Maintains detailed, accurate and timely case records by following established Best Practices for file documentation and by creating comprehensive reports of investigative findings, and conclusions.
* Makes recommendations for resolution by presenting evidence-based findings and proposing solutions of moderate to complex scope.
* Identifies opportunities and participates in the design and implementation of process or procedural improvements.
* Leads or directs efforts to build and enhance and oversees organizational capabilities by developing and delivering fraud awareness or regulatory compliance training and mentoring SIU staff.
* Leads or directs the preparation of cases for appropriate reporting to outside agencies; leads or directs pursuit of criminal or civil actions through gathering and documenting relevant data, organizing and summarizing facts and testifying on behalf of the company in civil or criminal matters.
* Continuously develops knowledge and expertise related to insurance fraud by keeping current on related law, regulations, trends, and emerging issues and participating in insurance fraud or related professional associations.
May perform additional duties as assigned.
Reporting Relationship
Typically Manager or Director
Skills, Knowledge and Abilities
* Solid knowledge of property and casualty claim handling practices
* Strong technical knowledge of practices and techniques related to investigations and fact finding. For roles focused in an area of specialty (medical provider investigations), strong technical knowledge of respective specialty practices is required.
* Strong interpersonal, oral, and written communication skills; ability to clearly communicate complex issues
* Ability to interact and collaborate with internal and external business partners, including outside agencies
* Ability to work independently, exercise good judgment, and make sound business decisions
* Detail oriented with strong organization and time management skills
* Strong ability to analyze complex, ambiguous matters and develop effective solutions
* Proficiency with Microsoft Office applications and similar business software, and understanding of relational databases information querying techniques
* Ability to adapt to change and value diverse opinions and ideas
* Developing ability to implement change
* Ability to travel occasionally (less than 10%)
Education and Experience
* Bachelor's degree or equivalent professional experience.
* Minimum of three to five years of experience conducting investigations in the area of a) insurance fraud, b) law enforcement, c) civil or criminal litigation, or d) similar field.
* Professional certification or designation related to fraud investigations strongly preferred (e.g., CFE, CIFI, FCLS, FCLA, or similar).
#LI-AR1
#LI-Hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $54,000 to $103,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
$54k-103k yearly Auto-Apply 35d ago
Claims Assistant
Great American Insurance 4.7
Cincinnati, OH job
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
Great American Financial Institution Services (FIS) specializes in providing risk management and product enhancement programs to vehicle lenders and lessors, commercial equipment lenders, auto dealers and mortgage lenders throughout the U.S. and Canada. Target clients include commercial banks, credit unions, finance companies, buy-here pay-here dealers and leasing and rental concerns.
FIS insures all forms of collateral securing mortgages, retail installment contracts and loans. This includes but is not limited to residential and commercial real property, commercial vehicles, commercial contents and equipment, motorcycles, recreational vehicles, watercraft and aircraft.
****************************************************************************************************************
The FIS Division is currently searching for a Claims Assistant. This individual will work a hybrid schedule out of the downtown Cincinnati office. The initial training period will be fully in-office.
Essential Job Functions and Responsibilities
Reviews and sets up new claims for a claims team.
Completes initial contacts with interested claim parties (i.e. insureds, agents, field adjuster, borrowers, etc.)
Completes initial coverage review and inputs appropriate claim notes. Secures and analyzes necessary information (i.e., reports, policies, appraisals, releases, statements, records or other documents) to assist in the investigation of claims.
Ensures that claims handling is conducted in compliance with applicable statutes, regulations and other legal requirements, and that all applicable company procedures and policies are followed.
Continued professional development and certification in area of chosen expertise required; appropriate certifications could include Associate in General Insurance (AINS), Associate in Claims (AIC), etc.
Performs other duties as assigned.
Must be able to pass adjuster licensing exam with-in 6 months of being hired.
Job Requirements
Education: Bachelor's Degree or equivalent experience preferred.
Experience: Generally, 0-1 years of claims/insurance experience.
Must be able to pass Property and Casualty Insurance license exam within 6 months of being hired.
Business Unit:
Financial Institution Services
Benefits:
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at ****************************
*Excludes seasonal employees and interns.
$32k-38k yearly est. Auto-Apply 14d ago
Claims Property Field Trainee (Northeast Ohio)
Grange Insurance 4.4
Canton, OH job
You must be located in Cleveland/Akron/Canton or surrounding Northeast OH area for this opportunity. If you're excited about this role but don't meet every qualification, we still encourage you to apply! At Grange, we value growth and are committed to supporting continuous learning and skill development as you advance in your career with us.
Summary: Successfully complete property training and investigate, evaluate, and negotiate settlement of assigned claims to promote retention or purchase of insurance from the Enterprise.
What You'll Be Doing:
* The following courses are to be completed during property training: Principles of Insurance, Home, and Commercial Policies, Principles of Investigation, SIU, Subrogation, Recorded Interviews, Customer Service, Negotiation Skills, Legal Concepts, Unfair Claims Settlement Practices Act, Interpreting Vendor/Expert Reports, Residential Construction Basics, Property Estimating, Claims Tools and Technology. Successful completion of course work required to remain in property role.
* Investigate, negotiate, and settle assigned claims.
* Maintain activity log on actions taken on each file and maintain diary system.
* Settle claims within authorized limits.
* Establish and maintain positive relationships with internal and external customers by providing excellent customer service.
* Performs onsite and virtual inspection of damages to resolve coverage and damage issues to include preparing complete estimates of repair for the covered damages.
* Active member of catastrophe team, which may include overnight travel on short notice for what could be extended periods of time, in order to investigate, negotiate and settle assigned claims.
* This position requires the individual to access and inspect all areas of a building or structure which is physically demanding and requires the ability to carry, set up and climb a ladder. Must be able to safely lift up to 40 lbs., walk on roofs, and enter tight spaces (such as attic staircases and entries, crawl spaces, etc.).
* Operates and maintains company vehicle.
What You'll Bring To The Company:
Bachelor's degree or minimum of two years professional business experience is required. Must possess strong written and verbal communication and organization skills. Must have ability to interact with people in a professional manner. Should be familiar with basic operation of a PC and word processing and spreadsheet applications. State specific adjusters' license may be required.
About Us:
Grange Insurance Company, with $3.2 billion in assets and more than $1.5 billion in annual revenue, is an insurance provider founded in 1935 and based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home and business insurance protection. Grange Insurance Company and its affiliates serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin and holds an A.M. Best rating of "A" (Excellent).
Grange understands that life requires flexibility. We promote geographical diversity, allowing hybrid and remote options and flexibility in work hours (role dependent). In addition to competitive traditional benefits, Grange has also created unique benefits based on employee feedback, including a cultural appreciation holiday, family formation benefits, compassionate care leave, and expanded categories of bereavement leave.
Who We Are:
We are committed to an inclusive work environment that welcomes and values diversity, equity and inclusion. We hire great talent from various backgrounds, and our associates are our biggest strength. We seek individuals that represent the diversity of our communities, including those of all abilities. A diverse workforce's collective ideas, opinions and creativity are necessary to deliver the innovative solutions and service our agency partners and customers need. Our core values: Be One Team, Deliver Excellence, Communicate Openly, Do the Right Thing, and Solve Creatively for Tomorrow.
Our Associate Resource Groups help us create a more diverse and inclusive mindset and workplace. They also offer professional and personal growth opportunities. These voluntary groups are open to all associates and have formed to celebrate similarities of ethnicity/race, nationality, generation, gender identity, and sexual orientation and include Multicultural Professional Network, Pride Partnership & Allies, Women's Group, and Young Professionals.
Our Inclusive Culture Council, created in 2016, is focused on professional development, networking, business value and community outreach, all of which encourage and facilitate an environment that fosters learning, innovation, and growth. Together, we use our individual experiences to learn from one another and grow as professionals and as people.
We are committed to maintaining a discrimination-free workplace in all aspects, terms and conditions of employment and welcome the unique contributions that you bring from education, opinions, culture, beliefs, race, color, religion, age, sex, national origin, handicap, disability, sexual orientation, gender identity or expression, ancestry, pregnancy, veteran status, and citizenship.
#LI-Remote
$47k-55k yearly est. 32d ago
Account Executive Officer/Sr. Underwriter, National Accounts
Travelers Insurance Company 4.4
Independence, OH job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Underwriting
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$120,400.00 - $198,700.00
**Target Openings**
1
**What Is the Opportunity?**
National Accounts provides casualty solutions for clients with significant risk with coverages such as Workers' Compensation, General and Product Liability, as well as Commercial Automobile Liability. The Account Executive Officer (AEO), National Accounts will partner with agents, brokers, and customers to provide guaranteed cost and loss sensitive coverage for new and renewal business based on customers' needs. This role is seen as a technical resource. As an AEO, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to independently assess complex risk and sell our products in challenging markets will contribute to the profitability and success of Travelers.
**What Will You Do?**
+ Manage the profitability, growth, and retention of an assigned book of business.
+ Underwrite and skillfully negotiate complex customer accounts to minimize risk and maximize profitability.
+ Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities.
+ Foster and maintain relationships with external partners by regularly meeting in person with agents, brokers, and customers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings.
+ Identify and capture new business opportunities using consultative marketing and sales skills. The sales process to target new accounts has a long runway (6 months to 1 year).
+ Independently develop and execute agency sales plans and frequently partner with your Managing Director (MD) to develop region/group sales plans.
+ May assist in the training and mentoring of less experienced Account Executives.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's degree.
+ Six to eight years of relevant underwriting experience with experience in National Accounts.
+ Deep knowledge of loss sensitive products, the regulatory environment, and the local insurance market.
+ Deep financial acumen.
+ Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite.
+ Excellent communication skills with the ability to successfully negotiate in difficult situations with agents and brokers.
+ CPCU designation.
**What is a Must Have?**
+ Four years of underwriting, claim, operations, risk assessment, actuarial, sales, product, or finance experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$120.4k-198.7k yearly 7d ago
Underwriting Consultant, National Accounts Property
CNA Financial Corp 4.6
CNA Financial Corp job in Columbus, OH
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
JOB DESCRIPTION:
When you join the National Accounts Property team as an Underwriting Consultant, you are responsible for the overall management, business development, analysis and monitoring of a highly complex book of business. You will be recognized as a technical expert in underwriting ground-up monoline policies. Under general management direction, you will work within broad limits of authority on assignments requiring a high degree of technical complexity and coordination.
This position will work from our offices on a hybrid basis, 2 - 3 days per week in New York City. There may be an opportunity for a candidate to be based out of Ohio as well.
Please note the compensation range listed below is based on a national average and not indicative to the NYC market
Essential Duties & Responsibilities
* Performs a combination of duties in accordance with departmental guidelines:
* Works on highly complex underwriting risks employing diagnostic and systematic analysis to assess acceptability. Develops specialized endorsement language for highly complex risk.
* Determines appropriate pricing of complex risks for assigned book of business based on financial and competitive analysis in line with compliance requirements and with little oversight needed from superiors.
* Makes recommendations on underwriting policy and pricing strategy.
* Analyzes quality, quantity, and profitability of highly complex risks underwritten; prepares and presents reports to management.
* Markets products and services through agencies or through the brokerage community and makes field visits.
* Develops and maintains agency and/or broker relationships with large producers within the assigned territory to reach positive and profitable outcomes on complex, high-risk business.
* Keeps current on state/territory issues and regulations, industry activity and trends. May participate in industry trade groups.
* Mentors and guides less experienced underwriters and assists in the development of underwriting training.
* Utilizes advanced functionality in relevant CNA systems to perform day-to-day activities.
* Responsible for special underwriting projects and presentations.
Reporting Relationship
Manager or above
Skills, Knowledge and Abilities
1. Advanced technical expertise, underwriting skill and high level of knowledge of insurance and underwriting principles, practices and procedures.
2. Strong communication, negotiation and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners.
3. Advanced analytical and problem-solving skills, with the ability to manage and prioritize multiple projects.
4. Ability to deal with ambiguous situations and issues.
5. Creativity in resolving unique and challenging business problems.
6. Knowledge of Microsoft Office Suite and other business-related software.
7. Demonstrated leadership skills.
Education and Experience
1. Bachelor's degree or equivalent experience. Professional designations preferred.
2. Typically, a minimum 5+ years underwriting experience.
As determined by CNA and depending on the applicant's experience and/or qualifications, candidates may be hired into one of two Underwriter positions: Underwriting Consultant, or Underwriting Consultant. Typically, 5-10+ years of related experience.
#LI-MA1
#LI-Hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
$72k-141k yearly Auto-Apply 60d+ ago
Associate Technical Product Manager Intern
Great American Insurance 4.7
Cincinnati, OH job
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
P&C IT Services provides professional services to help our business units and corporate functions use technology to create, manage, and optimize information and business processes. IT Services can include a wide range of activities such as: software development, data management, Cloud services, IT security, network security, technical support, establishing and overseeing access rights, procuring and maintaining equipment or software, managing the infrastructure, and defining security procedures, The overall goal of IT Services is to provide technology solutions that increase efficiency, reduce costs, and give our company a competitive advantage over our competitors.
Our FIS team within IT is looking for an Associate Technical Product Manager Intern to work a hybrid schedule (3 days a week in the office, 2 days remote) out of the Cincinnati office for the summer.
Responsibilities:
Participate in gathering and prioritizing product requirements.
Assist with translating business needs into technical specifications and user stories.
Assist in create end-user documentation and delivering training to ensure successful adoption of new functionality.
Requirements:
Exhibits analytical skills with the ability to gather and analyze data to drive problem solving and decision-making.
Develops business knowledge and the ability to identify and define business needs.
Exhibits a customer focus by being responsive, consultative, collaborative and accurate in work approach.
Pursuing a degree in Business Information Systems or Business Analytics
2028 graduation year
Business Unit:
Property & Casualty IT Services
Benefits:
Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.
We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.
Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.
$35k-52k yearly est. Auto-Apply 60d+ ago
Claims Specialist - Auto
Philadelphia Insurance Companies 4.8
Beachwood, OH job
Marketing Statement:
Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best.
We are looking for a Claims Specialist - Auto to join our team.
JOB SUMMARY
Investigate, evaluate and settle more complex first and third party commercial insurance auto claims.
JOB RESPONSIBILITIES
Evaluates each claim in light of facts; Affirm or deny coverage; investigate to establish proper reserves; and settles or denies claims in a fair and expeditious manner.
Communicates with all relevant parties and documents communication as well as results of investigation.
Thoroughly understands coverages, policy terms and conditions for broad insurance areas, products or special contracts.
Travel is required to attend customer service calls, mediations, and other legal proceedings.
JOB REQUIREMENTS
High School Diploma; Bachelor's degree from a four-year college or university preferred.
10 plus years related experience and/or training; or equivalent combination of education and experience.
• National Range : $82,800.00 - $97,300.00
• Ultimate salary offered will be based on factors such as applicant experience and geographic location.
EEO Statement:
Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.
Benefits:
We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online.
Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at *****************************************
$82.8k-97.3k yearly Auto-Apply 60d+ ago
Product Development Manager
Philadelphia Insurance Companies 4.8
Beachwood, OH job
Marketing Statement: Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best.
Philadelphia Insurance Companies is looking to add a Product Development Manager to join our Compliance team.
Summary
The Product Development Manager will be responsible for the coordination and completion of new and existing insurance product development projects for Property, General Liability, Auto, Inland Marine, Crime, Farm, Businessowners and Professional Liability. This role involves overseeing staff, conducting market research, collaborating with cross-functional teams, and ensuring that products are competitive, compliant, and aligned with company goals.
A typical day will include the following
Works with functional leaders in Actuarial, IT, Stat, Underwriting and Claims throughout the product development cycle.
Responsible for the end-to-end product development process including the execution and implementation of product enhancements and new products/programs.
Prioritizes Product Development projects.
Manages the product development staff by assigning projects and overseeing work efforts.
Coordinates with other functional areas of the Compliance Department on regulatory matters that impact company independent forms and rules.
Develops the talent and expertise of the product development specialists.
Ensures products meet regulatory requirements and adhere to internal company standards.
Qualifications
Bachelor's degree or an equivalent of 10 years of Product Development experience in the P&C industry.
Five years Commercial and Professional Underwriting Experience, or strong understanding of P&C insurance products, underwriting principles and market trends
Management experience required.
Knowledge of ISO forms, rates and rules, including knowledge of bureau filings, adoption activities, and system development.
Familiarity with and an ability to interpret rules and regulations outlined in compliance and commercial lines bulletins.
* National Range : $109,400.00 - $122,300.00
* Ultimate salary offered will be based on factors such as applicant experience and geographic location.
EEO Statement:
Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.
Benefits:
We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online.
Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at *****************************************
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You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA is one of the premier providers of professional liability insurance. CNA Financial Lines has an opening for a Complex Claims Consultant handling Employment Practice Liability (EPL), Private and Not-For-Profit D&O including Community Associations Claims. This individual will work with insureds, attorneys and brokers regarding the handling and/or disposition of mid to high severity claims.
This individual will investigate claims, coordinate discovery, and team with defense counsel on litigation strategy. This individual will be able to utilize claims policies and guidelines, review coverage, determine liability and damages, set financial reserves, secure information to negotiate and settle claims, and present claims to leadership, as needed. Critical to success in this role is the ability to be highly organized, independently motivated and responsive/communicative.
CNA offers a hybrid work environment in one of the following locations: Chicago, Glastonbury, Lake Mary, Wyomissing, NYC area preferred, but candidates near any CNA location will be considered.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
* Manages an inventory of highly complex Financial Lines claims, with large exposures that require a high degree of specialized technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits.
* Ensures exceptional customer service by managing all aspects of the claim, interacting professionally and effectively, achieving quality and cycle time standards, providing timely updates and responding promptly to inquiries and requests for information.
* Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters, estimating potential claim valuation, and following company's claim handling protocols.
* Leads focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim.
* Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority.
* Establishes and manages claim budgets by achieving timely claim resolution, selecting and actively overseeing appropriate resources, authorizing expense payments and delivering high quality service in an efficient manner.
* Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Claim, Recovery or SIU resources for further investigation.
* Achieves quality standards by appropriately managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented and claims are resolved and paid timely.
* Keeps senior leadership informed of significant risks and losses by completing loss summaries, identifying claims to include on oversight/watch lists, and preparing and presenting succinct summaries to senior management.
* Maintains subject matter expertise and ensures compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business.
* Mentors, guides, develops and delivers training to less experienced Claim Professionals.
May perform additional duties as assigned.
Reporting Relationship
* Typically Director or above
Skills, Knowledge & Abilities
* Thorough knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices.
* Strong communication and presentation skills both verbal and written, including the ability to communicate business and technical information clearly.
* Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems.
* Strong work ethic, with demonstrated time management and organizational skills.
* Ability to work in a fast-paced environment at high levels of productivity.
* Demonstrated ability to negotiate complex settlements.
* Experience interpreting complex specialty insurance policies and coverage.
* Ability to manage multiple and shifting priorities in a fast-paced and challenging environment.
* Knowledge of Microsoft Office Suite and ability to learn business-related software.
* Demonstrated ability to value diverse opinions and ideas.
Education & Experience
* Bachelor's Degree or equivalent experience; JD preferred.
* Typically a minimum of five to seven years of relevant experience, preferably in claim handling
#LI-CP1
#LI-Hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
$72k-141k yearly Auto-Apply 14d ago
Executive Commercial Lines Underwriter
Utica National Insurance Group 4.8
Ohio job
The Company
At Utica National Insurance Group, 1,300 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected.
Utica National Insurance Group is an "A" rated $1.7B award-winning, nationally recognized property & casualty insurance carrier.
Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including Boston, NYC, Atlanta, Dallas, Columbus, Richmond, Chicago.
What you will do
Commercial Lines Underwriters are responsible for underwriting risk including underwriting decisions on complex risks to apply insurance rules and regulations in accordance with guidelines. Managing a high-volume agency assignment with increased authority limits. Is able to prepare material for agency reviews and work with the account underwriter on agency production and loss ratio improvement plans. In this role, you will be responsible for underwriting commercial lines insurance policies, including General Liability, Worker's Compensation, Property, Commercial Auto insurance. Account exposure include Contractor, Wholesaler, Retail, Restaurant, Manufacturers, etc. You will use your expertise to evaluate risks and determine appropriate coverage, while also ensuring the utmost satisfaction for our Insureds.
The underwriters' responsibility is to ensure that the assets of the organization are protected by monitoring and influencing the book of business that is placed with the company. Pro-active analysis and execution of agency action plans to improve the book of business will lead to profitability of the company.
Analyzes and evaluates new submissions and renewal accounts to determine acceptability of the risk within parameters outlined within the Underwriting Authority CL Underwriter Document
Reviews, interprets and processes data from various sources, including applications forms and loss history.
Able to articulate and practice principles of risk management including knowledge of exposure/hazard identification and control. Demonstrates high degree of understanding and familiarity with competitor's price and product.
Clearly communicates appetite, underwriting standards, declination reasons and coverage advantages to Agents and internal partners to ensure profitability and generate a flow of quality new business submissions and retention.
Cultivates strong business relationships (internal and external) by proactively communicating and conveying ownership and commitment.
Anticipates and meets the needs of customers and readily adjusts priorities to respond to pressing and changing client requirements.
Manage a high-volume agency assignment with increased authority limits at expected quality control results.
Display the competency to analyze the 'agents' book of business, through risk characteristics profile/evaluation, to determine correction action(s) or opportunities to generate profitable growth.
Complete understanding management information data (i.e. Power BI)
Strong understanding of the Commercial Lines marketplace/products
Able to prepare material for agency reviews and work with the account underwriter on agency production and loss ratio improvement plans.
What you need
Bachelor's degree or equivalent experience preferred.
Minimum 5 years of experience in Commercial Lines Middle Market Underwriting preferred.
Strong knowledge and understanding of General Liability, Worker's Compensation, Property, and Commercial Auto lines of business.
Proven track record of successful underwriting and portfolio management in the middle market segment
Excellent analytical and decision-making skills
Strong communication, negotiation, and relationship-building abilities
Ability to work independently and as part of a team in a fast-paced and dynamic environment.
Working with our agency partners is a critical aspect of this role, and we are seeking a candidate who is proactive, resourceful, and customer focused. If you are a results-driven underwriting professional looking for a challenging and rewarding opportunity in the commercial insurance industry, then we want to hear from you.
**Candidates that don't meet the above experience/education, may be considered as a Commercial Lines Underwriter or Senior Commercial Lines Underwriter based on their overall experience/skills relevant to the role.
Additional Information:
Location: Ohio
Remote
Salary Range:
Executive Commercial Lines Underwriter
$90,000 - $154,000
Commercial Lines Underwriter
$57,000 - $90,000
Senior Commercial Lines Underwriter
$73,500 - $111,000
**The final salary to be paid and position within the internal salary range is reflective of the employee's work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications.**
This position is bonus eligible.
Benefits:
We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following
Medical and Prescription Drug Benefit
Dental Benefit
Vision Benefit
Life Insurance and Disability Benefits
401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)
Health Savings Account (HSA)
Flexible Spending Accounts
Tuition Assistance, Training, and Professional Designations
Company-Paid Family Leave
Adoption/Surrogacy Assistance Benefit
Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
Student Loan Refinancing Services
Care.com Membership with Back-up Care, Senior Solutions
Business Travel Accident Insurance
Matching Gifts program
Paid Volunteer Day
Employee Referral Award Program
Wellness programs
Additional Information
This position is a full time salaried, exempt (non overtime eligible) position.
Utica National is an Equal Opportunity Employer.
Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy.
#LI-NC1
$90k-154k yearly 36d ago
Infrastructure Engineering Intern
Grange Insurance 4.4
Columbus, OH job
Work Schedule: Full-Time (38.75hrs/week), Hybrid (2 days in office Tuesday & Wednesday and 3 days remote Monday, Thursday & Friday) Duration: 10 weeks (Mid-June to Mid-August) A Great Place to Intern Grange provides a unique internship experience through the Grange Intern Development Program. The 10-week program is designed to expose students to the insurance industry through networking, mentoring, hands-on work experience, and community service. The interns will work day-to-day in their respective departments while also working as a group on a corporate project, as well as community and team building events. If you're up for the challenge, we encourage you to apply today! The 10-week internship program will be from mid-June to mid-August of 2026.
Summary: As an Infrastructure Intern, you'll work with our Infrastructure Engineering and Operations teams to support and modernize the technology platforms that power our insurance applications and business operations.
What You'll Be Doing:
* Gain hands-on exposure to enterprise infrastructure technologies including Windows and Linux servers, virtualization (VMware), cloud platforms (AWS/Azure), networking, storage, backups, and monitoring tools.
* Assist with day-to-day infrastructure operations such as system health checks, performance monitoring, incident troubleshooting, and documentation of standard operating procedures.
* Support cloud and AI-enabled initiatives, including working with Amazon Q as a conversational AI layer to assist with operational insights, knowledge retrieval, and troubleshooting workflows.
* Assist in implementing and enhancing AI-driven observability and monitoring capabilities using the ELK stack (Elasticsearch, Logstash, Kibana) to analyze logs, identify patterns, and improve system visibility.
* Participate in automation and continuous improvement initiatives, including scripting, configuration management, and infrastructure optimization.
* Collaborate with application, middleware, security, and end-user computing teams to understand how infrastructure enables availability, resiliency, security, and performance.
* Gain exposure to IT service management and agile practices, working through real-world operational tasks from request intake and analysis to implementation and validation.
What You'll Bring To The Company
* Majoring in Computer Science, Information Technology, Engineering, or another applicable STEM field
* Interest in IT infrastructure, cloud computing, monitoring/observability, and AI-enabled operations
* Ability to analyze and possess strong problem-solving skills
* Strong collaboration skills and ability to work within an agile team
About Us:
Grange Insurance Company, with $3.4 billion in assets and more than $1.59 billion in annual revenue, is an insurance provider based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home and business insurance protection. Established in 1935, the Grange Insurance Company and its affiliate Integrity Insurance Company serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin. Learn more about Grange Insurance.
Now Is An Exciting Time To Be A Grange Intern:
The key to our success is dedicated associates and a winning workplace culture. We offer an inclusive environment, promote work-life balance, and offer great hands-on experience. We know the power of our company ultimately comes from our associates. Investing in them is an investment in our success. Our associates take their work seriously, but not themselves. They have fun, are energetic and bring passion to their work.
We don't just accept difference - we celebrate it, we support it and we thrive on it for the benefit of our associates, our products and our community. Grange Insurance is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
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CNA Insurance may also be known as or be related to CNA Insurance Company, CNA FINANCIAL CORP, CNA Insurance, CNA Financial Corporation, CNA EMPLOYEES' HEALTH PLAN TRUST, CNA Financial, James L O'Brien Assocs, Inc and Cna.