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CNA Insurance jobs in Chicago, IL - 331 jobs

  • Complex Claims Consultant - Aging Services/Medical Malpractice

    CNA Financial Corp 4.6company rating

    CNA Financial Corp job in Chicago, IL

    You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA is a market leader in insuring skilled nursing, assisted living and independent living facilities and this role will support the business and interact closely with internal business partners such as Underwriting, to share claim insights that aid in good underwriting decisions. Our Healthcare Claims team is seeking a Complex Claims Consultant to support our Aging Services segment. This individual contributor role is responsible for the overall investigation and management of Aging Services claims in multiple states. Recognized as a technical expert in the interpretation of complex or unusual policy coverages in area of expertise. Under general management direction, works within assigned limits of broad authority on assignments requiring a high degree of technical complexity, coordination and excellent customer service. This position enjoys a flexible, hybrid work schedule and is available in any location near a CNA office. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: * Manages an inventory of highly complex commercial claims, with large exposures that require a high degree of specialized technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits. * Ensures exceptional customer service by managing all aspects of the claim, interacting professionally and effectively, achieving quality and cycle time standards, providing timely updates and responding promptly to inquiries and requests for information. * Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters, estimating potential claim valuation, and following company's claim handling protocols. * Leads focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim. * Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority. * Establishes and manages claim budgets by achieving timely claim resolution, selecting and actively overseeing appropriate resources, authorizing expense payments and delivering high quality service in an efficient manner. * Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Claim, Recovery or SIU resources for further investigation. * Achieves quality standards by appropriately managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented and claims are resolved and paid timely. * Keeps senior leadership informed of significant risks and losses by completing loss summaries, identifying claims to include on oversight/watch lists, and preparing and presenting succinct summaries to senior management. * Maintains subject matter expertise and ensures compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business. * Mentors, guides, develops and delivers training to less experienced Claim Professionals. May perform additional duties as assigned. Reporting Relationship Typically Director or above Skills, Knowledge & Abilities * Thorough knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices. * Strong communication and presentation skills both verbal and written, including the ability to communicate business and technical information clearly. * Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems. * Strong work ethic, with demonstrated time management and organizational skills. * Ability to work in a fast-paced environment at high levels of productivity. * Demonstrated ability to negotiate complex settlements. * Experience interpreting complex commercial insurance policies and coverage. * Ability to manage multiple and shifting priorities in a fast-paced and challenging environment. * Knowledge of Microsoft Office Suite and ability to learn business-related software. * Demonstrated ability to value diverse opinions and ideas. Education & Experience * Bachelor's Degree or equivalent experience. JD a plus. * Typically a minimum six years of relevant experience, preferably in claim handling and litigation. Prior negotiation experience. * Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable * Professional designations preferred (e.g. CPCU) #LI-KP1 #LI-Hybrid In Illinois/New York/California, the average base pay range for a Complex Claims Specialist/Consultant is $83,000 to $160,000. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
    $41k-58k yearly est. Auto-Apply 44d ago
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  • Law Office Supervisor

    CNA Financial Corp 4.6company rating

    CNA Financial Corp job in Chicago, IL

    You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Under broad supervision provides administrative supervision to a legal support staff, and provides legal and administrative support to a managing attorney. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: * Assigns, distributes, coordinates and supervises the work activities of subordinate staff. * Leads, coaches and mentors work groups, and coordinates training and development while mobilizing others to deliver results. * Performs complex legal administrative support for managing attorney and on day to day operational matters. * Participates in complex and other special projects. • Prepares and distributes management reports. * As necessary, may be responsible for the day to day coordination and routine administration of office technical support, resolving or escalating issues as needed. * Under broad supervision provides administrative supervision to a legal support staff, and provides legal and administrative support to a managing attorney. Skills, Knowledge and Abilities * Ability to effectively lead, coach and mentor legal support staff. * In-depth understanding of legal terminology and practices as well as knowledge of the organization and insurance industry. * Excellent written and verbal communication skills including professional phone etiquette, and ability to effectively interact with internal/external business partners. * Excellent organizational skills including ability to prioritize and coordinate multiple projects. * Detail oriented with strong analytical skills. * Strong computer skills including Microsoft Office suite and other business related software systems. * Focuses on objectives to set direction and drive superior results. * Stays informed on relevant insurance industry trends. * Uses Metrics and information analysis and accesses technology resources as needed. * Builds a competitive organization by attracting, managing, developing and retaining the talent needed to win. * Value driven to provide superior solutions to internal and/or external customers. * Acts with a sense of urgency to advance priorities of the organization. * Helps other to excel through collaboration and building strong relationships. * Thinks creatively and uses diverse ideas to solve problems. * Raises expectations of self and others by continuously learning and broadening industry and technical skills. Education and Experience * Bachelor's Degree with paralegal certification, or equivalent. * Typically a minimum four years related experience. * Prior leadership experience preferred #LI-CP1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $47,000 to $78,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
    $47k-78k yearly Auto-Apply 27d ago
  • Underwriting Specialist OR Executive Underwriter - Excess Casualty

    Zurich Insurance Company Ltd. 4.8company rating

    Chicago, IL job

    Zurich is currently looking to hire an experienced Underwriting Specialist OR Executive Underwriter - Excess Casualty to join our growing Construction team! We are open to hiring an experienced Underwriter in one of the following locations: Chicago, IL, Overland Park, KS, Pittsburgh, PA, Independence, OH or Minneapolis, MN. While we are open one of these locations, you will have the flexibility to work on a hybrid basis. You will partner with your manager to set a flexible work schedule that supports you, our customers, and our brokers and agents. This role will require you to be visible in the marketplace to meet with our agents and brokers and be in the office/market three days per week. The ideal candidate with have a background in Excess Casualty and/or Construction. This role will be filled at either an Underwriting Specialist OR Executive Underwriter. The hiring manager will determine the appropriate level based upon the selected applicant's experience and skillset relative to the qualifications listed for this position. What you can expect in an Underwriting position at Zurich: You will develop and maintain relationships with broker partners and customers in the Construction industry in support of business objectives You will leverage your casualty underwriting acumen across risk assessment, exposure evaluation and pricing to generate and maintain a profitable book of new and renewal business You will work collaboratively across business units including but not limited to; claims, finance, risk engineering, actuary, and technical underwriting while gaining extensive knowledge in a growing and innovative industry You will be empowered to use your market facing, negotiation and interpersonal skills to grow and develop relationships with preferred distribution partners in an assigned territory In this role you will be responsible for: Underwriting and pricing a solid renewal book. Identifying and analyzing new growth opportunities. Ensuring that accounts are qualified, meet with the organization's appetite and are balanced with sound business opportunity. Making agent/broker/customer and on-sight calls with a planned and well-prepared purpose. Overseeing negotiations of Terms & Conditions and closing deals. Ensuring cross-sell within areas of responsibility to increase product density with the Zurich customer. Underwriting Specialist Basic Qualifications: High School Diploma or Equivalent and 3 or more years of experience in the Underwriting or Market Facing area. OR High School Diploma or Equivalent and 6 or more years of experience in the Claims or Underwriting Support area OR Zurich Certified Insurance Apprentice including an Associate Degree and 1 or more years of experience in the Underwriting or Market Facing area OR Zurich Certified Insurance Apprentice including an Associate Degree and 4 or more years of experience in the Claims or Underwriting Support area AND Knowledge of line/s of business and the legal and regulatory guidelines Knowledge of time restraints for quotes on new and renewal business Experience with Microsoft Office OR Executive Underwriter Basic Qualifications: High School Diploma or Equivalent and 5 or more years of experience in the Underwriting or Market Facing area. OR High School Diploma or Equivalent and 10 or more years of experience in the Claims or Underwriting Support area OR Zurich Certified Insurance Apprentice including an Associate Degree and 3 or more years of experience in the Underwriting or Market Facing area OR Zurich Certified Insurance Apprentice including an Associate Degree and 8 or more years of experience in the Claims or Underwriting Support area AND Knowledge of line/s of business and the legal and regulatory guidelines Knowledge of time restraints for quotes on new and renewal business Experience with Microsoft Office Preferred Qualifications: Bachelor's Degree Strong verbal and written communication skills At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The combined salary range for this position is $75,000.00 - $165,000.00. The proposed salary range for the Underwriting Specialist is $75,000.00 - $125,000.00, with short-term incentive bonus eligibility set at 10%. The proposed salary range for the Executive Underwriter is $98,500.00 - $165,000.00, with short-term incentive bonus eligibility set at 15%. As an insurance company, Zurich is subject to 18 U.S. Code § 1033. A future with Zurich. What can go right when you apply at Zurich? Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500 . Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more. Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. Location(s): AM - Chicago, AM - Independence, AM - Minneapolis, AM - Overland Park, AM - Pittsburgh Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-JR1 #LI-ASSOCIATE #LI-HYBRID
    $98.5k-165k yearly 1d ago
  • Underwriting Specialist OR Executive Underwriter- Commercial Surety

    Zurich Insurance Company Ltd. 4.8company rating

    Chicago, IL job

    Zurich North America is looking for an Underwriting Specialist OR Executive Underwriter- Commercial Surety to join our Commercial Surety team within on of the following locations: Virtual IL, Chicago, Cincinnati, or Kansas City. The Commercial Surety Underwriter is a uniquely technical role in the underwriting world. In this position you will be responsible for the overall account management, business development and analysis of a highly complex book of Commercial Surety Accounts. Our ideal candidate will have a can-do positive attitude, strong financial background including credit analysis, excellent communication and presentation skills, time management skills, and the ability to further develop and sharpen established negotiation skills. Underwriters will use the Zurich Way of Underwriting Framework within delegated authority levels on highly complex assignments ensuring a high-level service to customers. This is a great opportunity for an experienced Commercial Surety Underwriter to use their analytical skills, their entrepreneurial spirit, along with their ability to develop and maintain relationships with our North Central region Brokers and Customers to write profitable business. This role will be filled at either the Underwriting Specialist OR Executive Underwriter level . The hiring manager will determine the appropriate level based upon the selected applicant's experience and skillset relative to the qualifications listed for this position. Additional responsibilities will include: Proactively seek renewal and new account opportunities. Qualify accounts to meet with the organization's appetite, balanced with sound business opportunity. Negotiate Terms & Conditions and close deals. Cross-Sell other lines of business to increase product density with the account. Update required systems with details of broker/client visits and account status within specified time frame. Calculate Target Price accurately by utilizing underwriting tools appropriately. Diagnose and develop recommendations to solve unique business unit and customer problems. Demonstrate specialized knowledge and expertise in products and industry. Administer and monitor underwriting rules and guidelines, insurance laws and regulations, and rating manuals. Work at the highest authority limits on assignments utilizing the highest degree of technical complexity and coordination. Underwriting Specialist Basic Qualifications: High School Diploma or Equivalent and 3 or more years of experience the Underwriting, Market Facing, Finance, Accounting, or Banking area OR High School Diploma or Equivalent and 6 or more years of experience in the Claims or Underwriting Support area OR Zurich Certified Insurance Apprentice including an Associate Degree and 1 or more years of experience in the Underwriting, Market Facing, Finance, Accounting, or Banking area OR Zurich Certified Insurance Apprentice including an Associate Degree and 4 or more years of experience in the Claims or Underwriting Support area AND Knowledge of line/s of business and the legal and regulatory guidelines Knowledge of time restraints for quotes on new and renewal business Experience with Microsoft Office OR Executive Underwriter Basic Qualifications: High School Diploma or Equivalent and 5 or more years of experience in the Underwriting, Market Facing, Finance, Accounting, or Banking area OR High School Diploma or Equivalent and 10 or more years of experience in the Claims or Underwriting Support area OR Zurich Certified Insurance Apprentice including an Associate Degree and 3 or more years in the Underwriting, Market Facing, Finance, Accounting, or Banking area OR Zurich Certified Insurance Apprentice including an Associate Degree and 8 or more years of experience in the Claims or Underwriting Support area AND Knowledge of Microsoft Office Knowledge of time restraints for quotes on new and renewal business Experience working in a team environment Preferred Qualifications: Bachelor's Degree Surety knowledge/experience and knowledge of the legal and regulatory guidelines Understanding of structure of broker relationships Ability to analyze and understand complicated credit assessments, trends, and strategies Investigative skills (curiosity) to develop an understanding of business strategies, trends, complex contracts, assessment of long-term obligations and organizational character among other aspects of our customers Ability to coherently articulate these strategies and financial concepts formulating fact-based conclusions and recommendations Prior experience managing/growing profitable portfolio of customers Negotiation experience with brokers and large, international, and national organizations Strong verbal and written communication skills At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The combined salary range for this position is $75,000.00 - $165,000.00. The proposed salary range for the Underwriting Specialist is $75,000.00 - $125,000.00, with short-term incentive bonus eligibility set at 10%. The proposed salary range for the Executive Underwriter is $98,500.00 - $165,000.00, with short-term incentive bonus eligibility set at 15%. As an insurance company, Zurich is subject to 18 U.S. Code § 1033. A future with Zurich. What can go right when you apply at Zurich? Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500 . Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more. Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. Location(s): AM - Chicago, AM - Illinois Virtual Office, AM - Kansas Virtual Office, AM - Cincinnati Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-KJ1 #LI-ASSOCIATE #LI-REMOTE
    $98.5k-165k yearly 5d ago
  • Account Executive (Underwriter), Construction Loss Sensitive, Large Project

    Travelers Insurance Company 4.4company rating

    Chicago, IL job

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Underwriting **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $99,100.00 - $163,400.00 **Target Openings** 1 **What Is the Opportunity?** The Account Executive (AE), Construction Loss Sensitive will partner with agents and brokers to provide coverage for new and renewal business based on customers' needs. As an AE, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to assess risk and sell our products will contribute to the profitability and success of Travelers. **What Will You Do?** + Manage the profitability, growth, and retention of an assigned book of business. + Underwrite and skillfully negotiate customer accounts to minimize risk and maximize profitability. + Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities. + Foster and maintain relationships with external partners by regularly meeting in person with agents and brokers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings. + Identify and capture new business opportunities using consultative marketing and sales skills. + Develop and execute agency sales plans. Execute region/group sales plans. + Perform other duties as assigned. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's degree. + Three to five years of relevant underwriting experience with experience in construction loss sensitive. + Knowledge of construction loss sensitive products, the regulatory environment, and the local insurance market. + Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite. + Communication skills with the ability to successfully negotiate with agents and brokers. + CPCU designation. **What is a Must Have?** + Two years of underwriting, claim, operations, risk assessment, actuarial, sales, product, or finance experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $99.1k-163.4k yearly 60d+ ago
  • Account Executive Officer/Sr. Underwriter - National Accounts

    Travelers Insurance Company 4.4company rating

    Chicago, IL job

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Underwriting **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $120,400.00 - $198,700.00 **Target Openings** 1 **What Is the Opportunity?** National Accounts provides casualty solutions for clients with significant risk with coverages such as Workers' Compensation, General and Product Liability, as well as Commercial Automobile Liability. The Account Executive Officer (AEO), National Accounts will partner with agents, brokers, and customers to provide guaranteed cost and loss sensitive coverage for new and renewal business based on customers' needs. This role is seen as a technical resource. As an AEO, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to independently assess complex risk and sell our products in challenging markets will contribute to the profitability and success of Travelers. **What Will You Do?** + Manage the profitability, growth, and retention of an assigned book of business. + Underwrite and skillfully negotiate complex customer accounts to minimize risk and maximize profitability. + Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities. + Foster and maintain relationships with external partners by regularly meeting in person with agents, brokers, and customers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings. + Identify and capture new business opportunities using consultative marketing and sales skills. The sales process to target new accounts has a long runway (6 months to 1 year). + Independently develop and execute agency sales plans and frequently partner with your Managing Director (MD) to develop region/group sales plans. + May assist in the training and mentoring of less experienced Account Executives. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's degree. + Six to eight years of relevant underwriting experience with experience in National Accounts. + Deep knowledge of loss sensitive products, the regulatory environment, and the local insurance market. + Deep financial acumen. + Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite. + Excellent communication skills with the ability to successfully negotiate in difficult situations with agents and brokers. + CPCU designation. **What is a Must Have?** + Four years of underwriting, claim, operations, risk assessment, actuarial, sales, product, or finance experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $120.4k-198.7k yearly 60d+ ago
  • Senior Claim Counsel

    Travelers Insurance Company 4.4company rating

    Chicago, IL job

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim, Legal **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $139,400.00 - $230,000.00 **Target Openings** 1 **What Is the Opportunity?** Bond & Specialty Insurance (BSI) provides management and professional liability, cyber, crime insurance, and surety bonds to or on behalf of businesses of all sizes. The BSI Claim Counsel team conducts thorough investigation, analysis, evaluation, and disposition of claims and claim litigation to achieve superior customer service and to optimize claim results. Travelers' Financial Institutions Team provides management liability coverage for diversified classes of financial institutions. As a valued member of our team, in addition to claim, you also will provide legal advice to our underwriting colleagues and non-attorney claim colleagues, and participate in BSI claim strategic initiatives. **What Will You Do?** + Follow operational policies to analyze, investigate, and resolve BSI claims of varying levels of severity with limited supervision from claims management. + Prepare and present reports for management that accurately reflect loss development, potential/actual financial exposure, reserve adjustments, coverage issues, and claim and recovery strategies. + Retain, monitor, and manage outside counsel actively utilizing litigation management plans and budgets. + Communicate with underwriting on significant claim exposures. + Identify all recovery opportunities and coordinate recovery efforts with the Recovery Management Unit and Claim management. + Travel to and attend mediations, settlement conferences, claim conferences, field office visits, trials and depositions. + Refine policy interpretation/coverage analysis skills including drafting coverage opinions with case law included. + Negotiate settlements/resolutions, review releases and settlement agreements, including confidentiality and non-disclosure provisions. + Support underwriting marketing efforts, including participation in broker and account visits and risk mitigation seminars and authoring customer-focused white papers and articles. + Monitor marketplace conditions, conduct research, and draft reference materials to inform claim and underwriting colleagues on law impacting Travelers' underwriting and claim decisions. + Obtain and maintain required adjusters' licenses. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Six or more years of relevant legal or claim handling work experience. + Demonstrated ability to effectively work through conflict and resolve issues with a professional demeanor. + Ability to make sound decisions and negotiate terms and conditions within designated authority limit. + Strong verbal and written communication skills with the ability to clearly articulate coverage determinations. + Time management skills with the ability to manage multiple priorities with an attention to detail, data and analytics. + Ability to build and maintain effective and collaborative relationships with colleagues, customers, and business partners. **What is a Must Have?** + Bachelor's Degree. + Juris Doctorate Degree. + Properly licensed, registered or authorized, and in good standing, to practice law in the jurisdiction in which you will be working. + Three years of relevant legal experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $139.4k-230k yearly 60d+ ago
  • Risk Control Account Consultant, Boiler & Machinery

    Travelers Insurance Company 4.4company rating

    Chicago, IL job

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Risk Control **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $99,100.00 - $163,400.00 **Target Openings** 1 **What Is the Opportunity?** Reports to Field Manager, Boiler and Machinery. Responsible for managing delivery of Boiler and Machinery Risk Control services to large account and special risk clients country-wide. Works with underwriters and business partners to help acquire and retain profitable business. Provides technical advice and account information to aid in risk selection and pricing. Assists in developing risk control service cost estimates to aid business partners in proper account pricing. Develops meaningful RC service proposals that address client needs and loss experience. Participates in client presentations, assures timely service delivery, monitors and manages outstanding recommendations, markets and sells Risk Control services as appropriate. **What Will You Do?** + Maintain a consistent field presence, spending approximately 20% - 50% of the time onsite with customers. Traveling to customers may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business and alignment with territory and/or geography. + Serve as resource to business partners in development of insurance deal and account retention strategies. + Consult with clients on strategies for controlling hazards to reduce or prevent losses. Influence clients to implement recommendations. Develop comprehensive plan for services to be delivered, appropriate resources to be used, and pricing approach. Negotiate with and manage client expectations to achieve appropriate balance between service and cost. + Estimate engineering expense on large schedule accounts by researching jurisdictional databases and websites, comparing existing account workloads, and soliciting input from local consultants and managers. + Design and document Engineering Service Instructions for assigned accounts. Coordinate contact information, inspection procedures and report distribution in accordance with client expectations. Monitor account for level of risk control, status of recommendations, report quality, internal and vendor services. Ensure appropriate resources are available. + Serve as B&M liaison to support our other business segments, for both RC and underwriting staff. Coordinate joint visits and provide B&M expertise. + Build and maintain productive relationships with underwriting and service teams assigned to the business, with the broker/agent community, with Claim, with other Risk Control staff, and with clients. + Maintain current knowledge of Risk Control service products. Work with client on the application of Risk Control service products that will result in loss reduction and/or achieving client risk management goals. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's degree in related field. + Possess National Board "Inservice Commission." + Relationship management skills, service proposal and stewardship presentation skills. + Experience providing technical training. + Must have relationship management skills, service proposal and stewardship presentation skills, and be capable of providing technical training. + ARM or other appropriate professional designation preferred. + National Board Inservice commission preferred. + Technical Skills. + Demonstrates a basic understanding of mechanical and electrical principles as they relate to equipment breakdown insurance coverages. + Possesses a basic knowledge equipment maintenance practices. + Has mastered Risk Control computer systems applications relevant for their area. + Business Knowledge. + Demonstrates a thorough understanding of equipment breakdown insurance. + Understands Commercial Lines insurance products. + Fully understands Risk Control performance standards. + Fully understands Risk Control's service products. + Knows and understands the business plans for Boiler's marketing unit. + Customer Service. + Balances customer expectations and expense constraints. + Builds credibility with internal and external customers. + Creates customer satisfaction through communication with the client and proper application of risk control services. + Interpersonal Skills. + Negotiates effectively on price and service issues. + Makes complex technical information and recommendations understandable and clear to audiences with varied levels of technical knowledge. + Influences others to take action on recommendations. + Listens effectively. + Strong interpersonal skills. + Strong written and verbal communication skills. + Analytical Skills. + Identifies loss trends and opportunities to apply Risk Control services. + Resource Management. + Makes sound judgments about appropriate service levels for customers. + Effectively assesses resource requirements. + Continually assesses workload in light of business priorities; directs own efforts accordingly. + Identifies methods for improving personal productivity. + National Board of Boiler and Pressure Vessel Inspector's Inservice commission preferred. **What is a Must Have?** + Three years of experience in the boiler and machinery industry or a related field, such as plant engineering, power generation, manufacturing operations or maintenance, or equivalent military experience. + Valid driver's license. + Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $99.1k-163.4k yearly 55d ago
  • Actuarial Intern

    Chubb 4.3company rating

    Chicago, IL job

    Combined Insurance, a Chubb company, is seeking an Actuarial Intern to join our fast-paced, high energy, growing company for a Summer 2026 internship. Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded and ethical. Spend your summer working as a Combined Insurance Intern where you will have the opportunity to gain career-building experience. Who are we looking for? Successful interns at Combined Insurance come from many backgrounds and experiences and bring that rich diversity with them to our company. They also have some things in common, and these attributes will lead to your success at Combined: * Results orientation: a demonstrated ability to meet commitments; including under pressure * Intellectual agility: capable and willing to master and apply new knowledge * Personal capacity: accepting and welcoming of additional responsibility over time * Communication skills: an ability to communicate successfully in various settings * Interpersonal/team skills: able to work effectively with colleagues at all levels * Self-leadership: an ability to take full ownership of work and show initiative as needed * Client focused: understanding of the needs of customers and clients * Work ethic: a commitment to hard work and a high ethical conduct Examples of past Intern tasks/projects: * Perform fundamental actuarial tasks in support of life insurance product pricing, assumption setting, experience analysis, reserving, modelling, state filings and system implementation * Assist with calculating reserve liabilities. Gain experience with modelling and verifying actuarial software output. * Use Microsoft Excel and Access to relay results to management, auditors, and regulators. Perform ad-hoc analysis as needed. Requirements: * MS Office skills including Microsoft Word, Excel, Access, and Outlook * Exposure to SQL Server and actuarial software, a plus * Oral and written communication skills * Strong record of academic achievement (minimum 3.5 cumulative GPA to qualify) * Actively enrolled in an undergraduate or graduate program (December 2026 or May 2027 graduate, preferred) * Completion of 1+ actuarial exam * Prior Actuarial Internship, preferred * Local to Chicagoland area and must be able to work in office 4 days/week Preferred Majors: Actuary - preferred majors: Actuarial Science, Mathematics, Economics, or Statistics Schedule: * 10 Weeks; starting June 1,2026 * Full-time, M-F 8:30am - 5pm CT The pay range for this internship is $18 to $24 per hour. The specific offer will depend on an applicant's skills and other factors. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
    $18-24 hourly Auto-Apply 44d ago
  • Associate Claim Counsel, Professional Liability

    Travelers Insurance Company 4.4company rating

    Downers Grove, IL job

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Legal **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $89,800.00 - $148,300.00 **Target Openings** 1 **What Is the Opportunity?** Bond & Specialty Insurance (BSI) provides management and professional liability, cyber, crime insurance, and surety bonds to or on behalf of businesses of all sizes. The BSI Claim Counsel team conducts thorough investigation, analysis, evaluation, and disposition of claims and claim litigation to achieve superior customer service and to optimize claim results. Travelers' Professional Liability Team offers errors and omissions liability products to various market segments including accountants, design professionals, lawyers, real estate agents, property managers, and miscellaneous professional liability. This position will specifically manage Lawyers and Miscellaneous Professional Liability (MPL) claims and litigation as a member of the Lawyers / MPL Claim Team. Lawyers Professional Liability (LPL) claims typically involve alleged legal malpractice or breach of fiduciary duty against law firms or lawyers within the firm. MPL claims typically involve errors and omissions claims against a variety of consultants for the types of professional services they provide. As a valued member of our team, in addition to claim, you also will provide legal advice to our underwriting colleagues and non-attorney claim colleagues and participate in BSI claim strategic initiatives. **What Will You Do?** + Follow operational policies to analyze, investigate, and resolve BSI claims of varying levels of severity with active supervision from claims management. + Prepare and present reports for management that accurately reflect loss development, potential/actual financial exposure, reserve adjustments, coverage issues, and claim and recovery strategies. + Retain, monitor, and manage outside counsel actively utilizing litigation management plans and budgets. + Communicate with underwriting on significant claim exposures. + Travel to and attend mediations, settlement conferences, claim conferences, field office visits, trials and depositions. + Develop the ability to identify all recovery opportunities and coordinate recovery efforts with the Recovery Management Unit and Claim management. + Refine policy interpretation/coverage analysis skills including drafting coverage opinions with case law included. + Develop/strengthen the ability to negotiate settlements/resolutions, review releases and settlement agreements, including confidentiality and non-disclosure provisions. + Support underwriting marketing efforts, including participation in broker and account visits and risk mitigation seminars and authoring customer-focused white papers and articles. + Monitor marketplace conditions, conduct research, and draft reference materials to inform claim and underwriting colleagues on law impacting Travelers' underwriting and claim decisions. + Obtain and maintain required adjusters' licenses. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + One to five years of relevant legal or claim handling work experience. + Professional Liability claim, coverage, or litigation experience is a plus. + Ability to effectively work through conflict and resolve issues with a professional demeanor. + Ability to make sound decisions and negotiate terms and conditions within designated authority limit. + Strong verbal and written communication skills with the ability to clearly articulate coverage determinations. + Time management skills with the ability to manage multiple priorities with an attention to detail, data and analytics. + Ability to build and maintain effective and collaborative relationships with colleagues, customers, and business partners. **What is a Must Have?** + Bachelor's Degree. + Juris Doctorate Degree. + Properly licensed, registered or authorized, and in good standing, to practice law in the jurisdiction in which you will be working. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $89.8k-148.3k yearly 60d+ ago
  • Risk Management Intern

    Chubb 4.3company rating

    Chicago, IL job

    Combined Insurance, a Chubb company, is seeking a Risk Management Intern to join our fast-paced, high energy, growing company for a Summer 2026 internship. Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded and ethical. Spend your summer working as a Combined Insurance Intern where you will have the opportunity to gain career-building experience. Who are we looking for? Successful interns at Combined Insurance come from many backgrounds and experiences and bring that rich diversity with them to our company. They also have some things in common, and these attributes will lead to your success at Combined: * Results orientation: a demonstrated ability to meet commitments; including under pressure * Intellectual agility: capable and willing to master and apply new knowledge * Personal capacity: accepting and welcoming of additional responsibility over time * Communication skills: an ability to communicate successfully in various settings * Interpersonal/team skills: able to work effectively with colleagues at all levels * Self-leadership: an ability to take full ownership of work and show initiative as needed * Client focused: understanding of the needs of customers and clients * Work ethic: a commitment to hard work and a high ethical conduct Examples of potential Intern tasks/projects: * Performing vendor risk assessments for partner organizations that are looking to work with Combined Insurance to validate the existence of a proper control environment. * Monitoring of risk exposures in conformity with the risk principles, profile, appetite, and limits approved by the Board of Combined Insurance while aggregating and reporting material risks. * Partnering closely with the other control functions, supporting the Combined Insurance Company, to ensure that operational controls meet management's need for risk oversight * Supporting the Global Risk Management team in educating the business on risk policies, processes and applications as needed and promoting a strong fiduciary risk management culture * Reviewing user access reports to ensure that the assigned access is appropriate based on the role the individual has within the organization and working with the management team to ensure that the access has been approved per the guidelines. * Attending Risk Management meetings, including overseeing the status of any remediation programs necessary to address control issues and providing regular reports to Management * Reviewing new business opportunities and outsourcing Initiatives while creating an awareness of relevant risks. * Working with the management team to evaluate the resilience of the business continuity framework in place to support the departments recovery plans. Requirements: * Efficient in Microsoft Office, especially Excel, Word and Power Point * Familiarity with risk management, audit and management control concepts * Excellent oral and written communication skills * Basic analytical, decision making and problem-solving skills with strong attention to detail * Strong record of academic achievement (minimum 3.0 cumulative GPA to qualify) * Actively enrolled in an undergraduate or graduate program (December 2026 or May 2027 graduate, preferred) in a Business Administration such as Finance, Audit, Accounting, Risk Management or another similar, relevant discipline * Local to Chicagoland area ; must be able to work in office 4 days/week. Preferred Majors: * Risk Management - preferred majors: Risk Management, Business Administration, Finance, Accounting, Data Analytics, Business Intelligence, Computer and Information Systems, Information Technology or other related degree. Schedule: * 10 Weeks; starting June 1,2026 * Full-time, M-F 8:30am - 5pm CT The pay range for this internship is $18 to $24 per hour. The specific offer will depend on an applicant's skills and other factors. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
    $18-24 hourly Auto-Apply 44d ago
  • IT Business Analysis Sr. Specialist

    CNA Financial Corp 4.6company rating

    CNA Financial Corp job in Chicago, IL

    You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, check out our Candidate Guide. JOB DESCRIPTION: Essential Duties & Responsibilities Act as the senior technical analyst and process team lead for projects in functional area. Work collaboratively with stakeholders and plan and conduct working sessions to elicit and review business requirements as approved by senior management. Develop strategy and implement approach for creation of deliverables and all supporting documentation for the concept and definition phases of the project. Perform necessary research to fully understand the business issues, develop possible solutions and to support development of innovative, cost effective solutions, and recommend most viable business/technology solutions to management for approval. Ensure appropriate resources are assigned to project teams, manage resources and teams, and review and provide input on performance of team members as appropriate. Oversee design reviews to ensure project/system designs meet business needs. Define business requirements for API solutions integrating Guidewire policy center, ensuring seamless data flow and system compatibility. Design Google Cloud - hosted API's, optimizing for scalability, security and performance and utilizing IICS for ETL processes and data transformation. Perform API validation, analyzing JSON based API payloads, troubleshooting data integrations issues and collaborating with QA teams for defect resolution and system stability. Leverage insurance domain expertise in policy administration, underwriting, claims processing and regulatory compliance supporting rating models, premium reporting and downstream analytics. Act as technical resource on best practices, which may include technology or other business/functional areas. Continuously learn new trends and developments within functional area of expertise and the insurance industry. Participate in or lead the evaluation of software packages as they relate to the project/functional area. 100% telecommuting permitted from anywhere in the US. Reporting Relationship Typically Director or above Education & Experience Requirements Bachelor's degree in computer science, informatics, business or related and 5 (five) years of experience as a business analyst, consultant, project manager or related. Must have some work experience with each of the following: 1.) Define business requirements for API solutions integrating Guidewire policy center, ensuring seamless data flow and system compatibility; 2.) Design Google Cloud - hosted API's, optimizing for scalability, security and performance and utilizing IICS for ETL processes and data transformation; 3.) Perform API validation, analyzing JSON based API payloads, troubleshooting data integrations issues and collaborating with QA teams for defect resolution and system stability; and 4.) Leverage insurance domain expertise in policy administration, underwriting, claims processing and regulatory compliance supporting rating models, premium reporting and downstream analytics. 100% telecommuting permitted from anywhere in the US. Primary Location: United States - Chicago, IL Organization - Technology Mon-Fri., 8:30am - 4:45pm, 37.5 hours/week, $133,182 to $177,965 per year, overtime exempt. This position qualifies for CNA's employee referral policy program. Apply: CNA offers a standard benefits package. See a full list of benefits here: ************************************* Submit cover letter and resume at *********** #LI-DNI CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
    $133.2k-178k yearly Auto-Apply 60d+ ago
  • Executive Underwriter, Global Casualty

    Chubb 4.3company rating

    Chicago, IL job

    Contribute to the achievement of the Chubb Global Casualty business plan. The Executive Underwriter is responsible for production, underwriting and maintenance of new and renewal domestic casualty accounts within a defined territory. In addition, the Executive Underwriter is responsible for establishing and cultivating business relationships with brokers and clients within the assigned territory to assure the continued flow of new business opportunities while representing all Chubb Global Casualty segments and products. Responsibilities Evaluate, select, underwrite, price, quote and maintain new and renewal business. Retain accounts through active participation in Chubb Stewardship process. Adhere to Chubb standards on pricing and servicing. Participate in product line projects as required. Oversee & execute on various operational tasks and maintain strict adherence to File Construction, Documentation and Self-Audit endeavors. The individual should have strategically based relationships and expertise to help navigate clients both internally and externally. College degree in insurance, business or related fields or equivalent experience. 6+ years commercial casualty experience, and/or underwriting Fortune 1000 companies. Superior communication, interpersonal and negotiating skills. Superior analytical skills needed to evaluate and develop Excellent sales and marketing skills. Advanced computer skills preferred. The pay range for the role is $114,600 to $194,800. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
    $114.6k-194.8k yearly Auto-Apply 60d+ ago
  • SIU Investigator - Underwriting & Premium Fraud

    CNA Financial Corp 4.6company rating

    CNA Financial Corp job in Chicago, IL

    You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Under minimal direction, initiates and manages suspected fraudulent underwriting and insurance premium investigations involving the highest complexity matters. Provides advice, direction, and support to underwriters, auditors, business unit leadership, corporate investigations and other stakeholders across the organization on the detection, investigation, and litigation of suspected underwriting matters. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: * Leads the detailed analysis and completion of thorough and timely investigations of suspected underwriting fraud by following Best Practice Guidelines and collaborating with business stakeholders. * Develops and executes investigation strategy either independently or in collaboration with underwriting professionals, counsel, experts, insureds, and other stakeholders. * Manages investigation activities independently and/or coordinates/oversees vendor service partner activities in the field. * Maintains detailed, accurate and timely case records by following established Best Practices for file documentation and by creating comprehensive reports of investigative findings, and conclusions. * Makes recommendations for resolution by presenting evidence-based findings and proposing solutions of moderate to complex scope. * Identifies opportunities and participates in the design and implementation of process or procedural improvements. * Leads or directs efforts to build and enhance and oversees organizational capabilities by developing and delivering fraud awareness or regulatory compliance training and mentoring SIU staff. * Leads or directs the preparation of cases for appropriate reporting to outside agencies; leads or directs pursuit of criminal or civil actions through gathering and documenting relevant data, organizing and summarizing facts and testifying on behalf of the company in civil or criminal matters. * Continuously develops knowledge and expertise related to insurance fraud by keeping current on related law, regulations, trends, and emerging issues and participating in insurance fraud or related professional associations. May perform additional duties as assigned. Reporting Relationship Typically Manager or Director Skills, Knowledge and Abilities * Solid knowledge of property and casualty claim handling practices * Strong technical knowledge of practices and techniques related to investigations and fact finding. For roles focused in an area of specialty (medical provider investigations), strong technical knowledge of respective specialty practices is required. * Strong interpersonal, oral, and written communication skills; ability to clearly communicate complex issues * Ability to interact and collaborate with internal and external business partners, including outside agencies * Ability to work independently, exercise good judgment, and make sound business decisions * Detail oriented with strong organization and time management skills * Strong ability to analyze complex, ambiguous matters and develop effective solutions * Proficiency with Microsoft Office applications and similar business software, and understanding of relational databases information querying techniques * Ability to adapt to change and value diverse opinions and ideas * Developing ability to implement change * Ability to travel occasionally (less than 10%) Education and Experience * Bachelor's degree or equivalent professional experience. * Minimum of three to five years of experience conducting investigations in the area of a) insurance fraud, b) law enforcement, c) civil or criminal litigation, or d) similar field. * Professional certification or designation related to fraud investigations strongly preferred (e.g., CFE, CIFI, FCLS, FCLA, or similar). #LI-AR1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $54,000 to $103,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
    $54k-103k yearly Auto-Apply 14d ago
  • Claims Assistant

    Zenith Insurance Company 4.8company rating

    Itasca, IL job

    Zenith is a team of Workers' Compensation Specialists committed to helping businesses succeed by protecting against the financial and human consequences of workplace injuries, providing for the needs of injured employees and making the workplace safer. To distinguish ourselves as the desired provider of Workers' Compensation Insurance, values such as collaboration, work-life balance, and integrity are placed at the center of all our operations. In addition, Zenith supports career advancement through a dedication to ongoing learning and development. An individual coming to Zenith will not only receive competitive compensation and a comprehensive benefits package, but continuous opportunities to grow as a professional. A Brief Overview Under general supervision, performs diverse and complex clerical duties requiring thorough knowledge and understanding of all applicable procedures and policies. Tasks require judgment and initiative. What you will do * Responsible for assisting examiners and management of assigned caseload by performing clerical functions according to the Zenith timeframes and guidelines. * Performs detailed telephone investigations and maintains disability status checks with physicians and policyholders as directed by examiner. * Arranges medical examinations; may send physician cover letter with assistance or approval of examiner, and compose routine narrative memorandums and letters as directed by examiner. * Prepares and types legal documents; Answers, Declaration of Readiness to Proceed, Compromise and Release, and other related forms and memorandums. * Makes disability and medical payments within given authority. * Inputs and monitors automatic disability schedule payments and cancellations. * Timely management of assigned tasks by systems diary. * Proficient use of computer to include Claims information, coverage, DWC notices and payment verification. * Word, Outlook Calendar, E-Mail, Performa, and Zeus knowledge required. * Calculate wage statements and make appropriate adjustments in the system. * Understands and complies with medical management protocols and standards. * May assume back-up in absence of examiner. * Assists in training of Claims assistants and other clerical personnel. * Works productively and harmoniously with others on a consistence basis. * Respond positively to direction and criticism of performance. * Consistently maintain professional and appropriate demeanor. * Perform other duties as assigned. Education Qualifications * High School Diploma Or equivalent required Experience Qualifications * Prior Workers' Compensation Claims assistant experience preferred. Basic technical workers' compensation Claims knowledge preferred. Skills and Abilities * Strong verbal and written communication skills with emphasis on telephone communication required. * Strong math and reading skills required. * Meets all state regulatory standards regarding licensing, continuing education, and other requirements. * Bilingual skills preferred. * Strong skills in time management, organization, and problem solving required. The expected salary range for this position is $42,796.39 - $53,495.48. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. Qualifications may warrant placement in a different job level. Benefits * Medical, Dental and Vision Insurance * Flexible Spending Accounts * Paid Parental Leave * Life, AD&D and Disability Insurance * 401(k), Employee Share Purchase Plan (ESPP) * Education and Training Reimbursement * Paid Leave: 3 weeks/year Vacation, 2 weeks/year Sick Leave * 10 paid Company Holidays, 2 Personal Days, 2 Floating Holidays * Employee Assistance Program (EAP) * For more information, review details on the Benefits page of our Career Site: ******************************************* Zenith typically posts jobs for a minimum of 8 to 14 calendar days. If you are interested in any of our open positions, we encourage you to submit your application promptly. Zenith Insurance Company is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. In compliance with California law, we are committed to fair hiring practices. Pursuant to the California Fair Chance Act (AB 1008), we will consider qualified applicants with criminal histories in a manner consistent with the law. Additionally, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will not inquire about an applicant's criminal history until after a conditional offer of employment has been made. If you are a qualified individual with a disability or a disabled veteran and need assistance accessing our career center or applying for a position due to your disability, you are entitled to request an accommodation. To make a request, please contact a Human resources representative at Zenith Insurance Company. #LI-EF1 #LI-Hybrid
    $42.8k-53.5k yearly 30d ago
  • Specialty Nurse Case Manager

    CNA Financial Corp 4.6company rating

    CNA Financial Corp job in Downers Grove, IL

    You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Nurse Case Manager in a specialty area including but not limited to disability and psychiatry case management. Makes assessments and determinations applying various case and disability management principles within area of specialty. Ensures expeditious and effective claims decisions through collaboration with healthcare providers, employers, claimants and claims staff. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: * Assesses disability status, makes recommendations and identifies appropriate resources. * Accountable for gathering and coordinating medical evidence for evaluation of functionality and makes assessments on restrictions and limitations and assigns length of disability. * Consults on case management issues in area of specialty and applies effective case management interventions. * Collaborates with medical and other providers to ensure appropriate treatment and return to work. * Facilitates job modifications when appropriate and educates involved parties regarding claims process and functionality as it relates to job requirements while remaining externally focused. * Addresses causality and refers to appropriate medical expertise. * Documents according to jurisdictional, departmental and accreditation requirements. Reporting Relationship Typically Lead Specialty Nurse Case Manager Skills, Knowledge and Abilities * Strong knowledge of case management, specialty area, medical terminology and conditions, insurance industry as well as company policies and procedures. * Ability to exercise professional judgment and assume responsibility for decisions which have an impact on people, costs and quality of service. * Excellent verbal, written, and presentation skills with the ability to convey technical issues in a clear, concise and effective manner. * Strong interpersonal skills with the ability to effectively interact with internal and external business partners. * Detail oriented with strong organizational and analytical skills as well as the ability to prioritize and coordinate multiple tasks. * Knowledge of Microsoft Office Suite as well as other business related software. * Ability to work independently. Education and Experience * RN with BSN preferred. Eligible to sit for national case management certifications. * Typically a minimum five years diverse clinical background, with two or more years disability management experience preferred #LI-AR1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $54,000 to $103,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
    $54k-103k yearly Auto-Apply 15d ago
  • Underwriting Trainee - Cyber

    CNA Financial Corp 4.6company rating

    CNA Financial Corp job in Chicago, IL

    You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Under close supervision, learns underwriting practices by participating in formal or on-the-job training for a specified period of time in the Cyber line of business. JOB DESCRIPTION: THIS ROLE WILL START IN JUNE 2026 Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: * Reviews insurance applications and documentation to determine if the applicant is an acceptable risk in accordance with company guidelines and standards. * Recommends appropriate pricing and coverage modifications or enhancements for risks after complete analysis and consideration of applicant documentation, business factors and competitive situations. * Prepares written communications on adverse underwriting decisions, rate appeals, underwriting requirements, status and declinations. Verbally notifies agents of decisions where appropriate in order to ensure clear understanding of decisions * Uses available underwriting systems and modeling tools; updates the underwriting systems by documenting pertinent information relative to the underwriting requirements, status and final decision. * Prepares quotes and answers questions from agencies and internal or external customers, escalating issues to management as necessary. Negotiates with agents to reach positive and profitable outcomes. * Carries out responsibilities consistently, dependably and accurately. * Makes field visits to Agent and Broker offices to build relationship and better understand territory and market nuances; accompanies Risk Control on visits to insureds or prospective insureds to better understand risk control assessments relating to risk exposure and control. * Interacts with Claim personnel on issues relating to specific claims, and other internal customers such as legal and actuarial concerning the insurability of prospective risks and continued insurability. * Develops a working knowledge of product language across all CNA business units, underwriting practices, policies and guidelines. * Develops a full, working knowledge of all relevant CNA systems. Skills, Knowledge & Abilities 1. Strong desire to develop knowledge and understanding of underwriting. 2. Strong verbal and written communication skills with the ability to develop positive business relationships. 3. Strong ability to identify, analyze and solve problems as well as the ability to learn rapidly and adapt quickly to change. 4. Ability to work independently. 5. Developing decision-making skills. 6. Knowledge of Microsoft Office Suite as well as other business-related software. 7. Demonstrated leadership skills. Education & Experience 1. Bachelor's degree preferred or equivalent experience. 2. Based on product line, successful completion of required exams or work towards certification may be required. #LI-KE1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $35,000 to $65,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
    $35k-65k yearly Auto-Apply 38d ago
  • AI and IT Compliance Consulting Director

    CNA Financial Corp 4.6company rating

    CNA Financial Corp job in Chicago, IL

    You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Join CNA as our AI Compliance Director-a strategic leader driving the future of responsible AI and technology governance. You will help shape enterprise-wide compliance, champion ethical AI, and collaborate across business areas to ensure our organization remains at the forefront of regulatory excellence. JOB DESCRIPTION: Key Responsibilities * Lead AI Governance: Serve as the Compliance AI Program Owner, overseeing intake, triage, and lifecycle management of AI initiatives. Ensure responsible, ethical, and compliant AI implementation. * Regulatory Strategy: Monitor global legislative and regulatory frameworks affecting information technology, cybersecurity, artificial intelligence, and data privacy. Translate requirements into actionable policies, standards and procedures. * Risk Management: Conduct and oversee compliance-focused risk assessments. Develop and maintain a compliance risk register for technology-related risks. * Cross-Functional Collaboration: Partner with IT, Information Security, AI Governance, Legal and Enterprise Risk Management teams to embed AI governance into operational workflows and third-party risk management. * Program Optimization: Streamline AI governance processes, automate workflows, and identify opportunities to enhance compliance maturity and reduce friction for business users. * Training & Communication: Provide guidance and training on responsible AI practices. Communicate compliance priorities to senior leadership and stakeholders. * Monitoring & Reporting: Maintain audit-ready documentation, define KPIs, and report governance metrics to senior leadership. Qualifications * Bachelor's degree with Master's preferred in Computer Science, Risk Management, Data Ethics, Law, or a related discipline or equivalent. * Law degree or compliance certification preferred. * 10+ years of related experience, with 5+ years in compliance, risk management, or AI governance. * Proven experience developing and implementing AI governance frameworks. * Expertise in regulatory impact assessments, policy development, and compliance program optimization. * Familiarity with AI risk assessment tools, audit procedures, and governance automation platforms. Skills & Abilities * Senior-level knowledge of regulatory compliance, especially insurance compliance. * Deep understanding of AI, Data Privacy, and Cybersecurity regulations. * Certifications in compliance, AI governance, data privacy (e.g., CIPP, CIPM), or cybersecurity (e.g., CISSP) are highly valued. * Exceptional leadership, communication, and cross-functional influence. * Analytical, strategic, and proactive mindset with strong project management skills. * Ability to exercise professional judgment and drive results in a dynamic environment. Why CNA? * Be a key architect of our AI and technology compliance strategy. * Work with senior leaders and shape enterprise-wide impact. * Drive innovation in compliance and governance. * Competitive compensation, benefits, and opportunities for growth. Ready to lead the future of AI compliance? Apply today and help us build a safer, smarter enterprise. #LI-CP1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
    $97k-189k yearly Auto-Apply 22d ago
  • Billing & Collections Commission Specialist

    CNA Financial Corp 4.6company rating

    CNA Financial Corp job in Chicago, IL

    You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. The Billing & Collections Commission Coordinator is responsible for managing and resolving commission-related discrepancies, processing financial adjustments, and maintaining accurate records of agent debit balances and commission payments. This role requires strong analytical skills, attention to detail, and effective communication with internal departments and external agencies. JOB DESCRIPTION: Shift: 8 AM - 4:15 PM ET Key Responsibilities: * Manually transcribe data into spreadsheets due to formatting incompatibility. * Perform itemized reviews to determine if balances increased, decreased, or were resolved through payment or activity. * Classify items as new or old and confirm if balances are over 90 days past due. * Track collection efforts and update spreadsheets throughout the month. * Analyze items requiring additional work or follow-up actions. * Review commission chargebacks for reversing legal commissions. * Submit PME requests to purge or release commissions. * Research policies with commissions owed to CNA. * Respond to escalated inquiries from the Call Center and other business areas. * Contact agencies to obtain updated or corrected bank information for reissuing commission payments. * Address missing or incomplete Direct Bill Commission enrollment forms. * Recruit agencies for paperless/email notification options. * Consolidate producer codes into unified statements. * Update agency address changes and maintain accurate records in Agent Center. * Submit requests for stop payments, reissues, and credit transfers. * Follow up on undeliverable checks and obtain updated mailing addresses. Required Skills & Competencies: * Proficiency in Microsoft Excel (including formulas, sorting/filtering, and pivot tables). * Analytical Thinking: Ability to interpret financial data and identify discrepancies. * Attention to Detail: High accuracy in manual data entry and reconciliation. * Problem Solving: Skilled in resolving commission issues and handling escalations. * Communication: Clear and professional interaction with agencies and internal departments. * Time Management: Ability to prioritize tasks and meet deadlines in a fast-paced environment. * Customer Service: Strong relationship management and follow-up skills. * Adaptability: Responsive to changing priorities and ad hoc requests. * Collaboration: Works effectively across departments and with external partners. Education & Qualifications * High school diploma or equivalent required; associate or bachelor's degree in Business, Finance, Accounting, or related field preferred. * 2-4 years of experience in billing, collections, commissions processing, or financial operations. * Experience working in insurance, financial services, or a corporate operations environment preferred. * Familiarity with commission structures, agent billing, and reconciliation processes. #LI-DM1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $35,000 to $65,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
    $35k-65k yearly Auto-Apply 23d ago
  • Business Effectiveness Senior Consultant (OCM)

    CNA Financial Corp 4.6company rating

    CNA Financial Corp job in Chicago, IL

    You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Implements change management projects including stakeholder management, leadership alignment, organizational development, and culture. Creates content and disseminates business communications to employees on multiple platforms. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: * Partners across the enterprise to design and deliver cross-functional change management solutions to improve business results. * Owns and leads large-scale, complex change initiatives impacting multiple Operations and Underwriting teams and/or other business areas. Triage new communication and training requests to determine if training, communication or change management intervention is required. * Utilizing the approved methodology, assesses stakeholders, impact, change drivers and barriers to change to determine risk and risk mitigation processes. Identifies and mitigates integration risks and issues. * Under minimal or no technical direction, drafts business communications on behalf of Operations Senior Leaders targeted at internal audiences and executive stakeholders. * Drafts, edits and ensures accurate distribution of brand-compliant announcements across functions. Demonstrates consistent use of brand templates, alignment to corporate guidelines and communication protocols and rules of engagement. * Collaborates with all levels of Operations Leaders, HR Business Partners, Corporate Communications and UWS/Field Operations Leaders to facilitate process for leaders to model and implement changes needed to support adoption or improve functional performance. * Designs and formalizes process and governance for Operations Service Delivery and Underwriting Change Management. * Measures change process and effectiveness of communication based on stakeholder feedback and surveys. Analyzes data and trends to determine business readiness and if solution had desired impact. Identify opportunities for improvement, communicate results to stakeholders and act on lessons learned. May perform additional duties as assigned. Reporting Relationship * Typically Director or above Skills, Knowledge & Abilities * Advanced expertise in change management and communication theories, principles, and best practices. * Experience successfully designing and leading change management activities. * Expert business acumen with ability to effectively develop and implement strategies that support business objectives for Underwriting and Operations. * Excellent writing and editing skills and ability to translate technical and/or complicated information into clear, concise messages that are appropriate for the targeted audience. * Solid project management, organization, and planning skills with the ability to manage multiple projects effectively in a fast-paced environment. * Strong interpersonal, communication and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners. * Highly collaborative and comfortable navigating organizational dynamics. * Ability to exercise independent judgment and make critical business decisions effectively within scope of authority. * Solid knowledge of Microsoft Office applications especially Word, PowerPoint and Excel. Education & Experience * Bachelor's Degree in English, Journalism, Communications, Change Management, or related discipline; or equivalent work experience. Master's degree preferred. * Typically, 5 - 8 years communications and change management experience * Prosci Certification preferred. * Previous insurance industry experience required #LI-Hybrid #LI-DM1 In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
    $72k-141k yearly Auto-Apply 56d ago

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