Senior Client Services Manager
Client services manager job at CNA Insurance
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
Individual contributor, responsible for developing and directing claim service strategies and for managing branch underwriting and agency relationships within an assigned territory. Monitors, facilitates and assists in the successful renewal of accounts to drive customer satisfaction within defined service standards. Externally focused on servicing brokers/agent and critical or complex accounts requiring a high level of customer contact to maintain competitive positioning.
This position enjoys a flexible, hybrid work schedule and is available in Chicago, IL, Westerville, OH, Radnor, PA CNA office.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
Remains externally focused while serving as primary contact for assigned clients, commercial branch contacts, agents and brokers on all issues related to the client's service relationship with CNA. Provides technical, administrative, process, and marketing expertise. May serve as executive contact for large, national clients.
Builds and maintains business relationships with clients, agents and brokers in support of new business, retention and cross-sell goals.
Collaborates with underwriting to determine claim service renewals at profitable rates through understanding of client's business, organization, service requirements/standards and goals.
Leads development, delivery and evaluation of client service goals.
Customizes measurement tools, such as customer evaluation surveys, and coordinates claim quality reviews, to monitor effective client service results and identify issues.
Builds consensus with claim, underwriting, agents, brokers and/or clients to facilitate resolution for all pertinent claim service issues and develops action plans when necessary.
Develops innovative new products and services based on client input and profitability goals.
Negotiates, communicates and monitors special claim handling instructions for risk management accounts and key commercial clients.
Accountable for the defined transition plans, special services and meetings for new accounts.
Serves as a knowledgeable resource to both internal and external customers for inquiries about claim service offerings, products and process.
Reporting Relationship
Typically, Director or above
Skills, Knowledge and Abilities
1. Strong knowledge of claims systems, reporting systems, pricing model, client set-up processes, and statutory requirements.
2. Strong insurance industry knowledge especially in the specialty area as it applies to client services and claim products and services, administration, and systems applications.
3. Strong problem-solving skills and ability to organize and prioritize multiple tasks.
4. Excellent interpersonal skills to effectively serve clients and build relationships and support sales efforts.
5. Strong written and verbal communications skills.
6. Strong presentation and negotiation skills with the ability to function in a competitive, adversarial and/or strategic environment.
7. Strong collaborative and influence skills.
8. Self-directed to produce quality work products.
9. Knowledge of Microsoft Office Suite and other business-related software and programming.
Education and Experience
1. Bachelor's degree or equivalent work experience. 2. Typically, a minimum of five to eight years' experience in claims or third-party administration or insurance operations.3. Claim management experience preferred. 4. Applicable certifications preferred such as CPCU, ARM, AIC, etc.
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
Auto-ApplyTechnology Business Manager
New York, NY jobs
Oscar is working with a key client based out of New York City! They are looking for a Technology Business Manager to join their team.
As the Technology Business Manager, you will be expected to:
Define and review regularly with stakeholders from business, IT and Finance the list of use cases for technology business management for chargeback, service pricing, IT Total Cost of Ownership, benchmarking, etc.
Gather reports requirements from stakeholders in business, IT and Finance
Translate use cases and report requirements into a working set of operational and financial models, metrics, dashboards, and management reports
Identify and document all data sources, systems of records supporting the collection of data for analytics from systems of record and interpret data into information and share across multiple audiences
Implement operational and financial models, metrics, dashboards, and management reports in Apptio
Operationalize data collection and reporting monthly by loading, validating, and reviewing reports on a timely basis with business, IT and Finance stakeholders
Provide analytics for ad hoc IT strategic initiatives (sourcing strategy, cloud computing strategy, migration projects, application rationalization, etc)
Preferred Skills/Experience:
Bachelors-level degree in Finance and Accounting or a related field
3+ years experience in IT Finance or a TBM-related role
Strong working knowledge and hands-on experience with IBM Apptio.
Strong skills in MS Excel and PowerBI.
Experience in Technology Accounting, GAAP accounting, strategy advisory, FinOps, IT management consulting or IT Data Analytics
Ability to work with minimal supervision efficiently and effectively with multiple levels of management and staff across the organization, particularly within the Technology and Finance organizations
Knowledge of IT services and financial management processes and best practices such as budgeting, cost allocations for chargeback, benchmarking, service costing and service pricing.
Recap:
Location: New York City, NY (Hybrid)
Type: Long term Contract to Hire
W2 Rate: $68/hr - $78/hr dependent on relevant experience
If you think you're a good fit for the role, we'd love to hear from you!
General Manager - Retained
Boulder, CO jobs
General Manager Needed - One of our Best Clients has RETAINED Malone Solutions to help identify their next Leader! This is a can't miss opportunity!
We are looking for a General Manager in the Denver, CO area for an innovative leader in the plastic injection molding, contract manufacturing space. The organization is experiencing tremendous growth and partners with many Fortune 500 OEM's across multiple industries. The ideal candidate will have complete control of this manufacturing facility overseeing all aspects of plant operations, ensuring efficient production, maintaining quality standards, and driving continuous improvement initiatives. This role requires strategic leadership to optimize manufacturing processes, manage resources, and enhance operational efficiency while ensuring customer satisfaction and profitability.
Position Highlights:
Full control of the manufacturing facility with the ability to make strategic decisions
Evaluate and implement new technologies, automation, and process improvements to enhance operational efficiency.
Benefits package that is one of the best in the industry - With performance you will have multiple different ways to make more than your base salary.
NO RED-TAPE: You will have the opportunity to make decisions without having to jump thru hoops!
Relocation: Preferred local candidates, but relocation assistance may be considered.
Executive Leadership that truly cares and is fully invested in your success.
Responsibilities:
Develop and implement business strategies to drive growth, efficiency, and profitability in the injection molding operation.
Manage daily plant operations, including production, quality control, supply chain, maintenance, and safety compliance.
Develop budgets, monitor costs, and ensure financial targets are met while maintaining cost‑effective production practices.
Recruit, train, and lead a high‑performing team, fostering a culture of accountability, safety, and continuous improvement.
Work closely with clients and suppliers to meet production demands, address issues, and drive customer satisfaction.
Provide day‑to‑day leadership throughout the business unit. Assume responsibility for location operations and administration.
And more....
Qualifications:
Degree highly preferred - will consider experience in lieu of Degree
10+ years of experience in manufacturing, with a minimum of 5 years in a senior leadership role.
Manufacturing experience required. Plastic Injection molding experience or similar highly desired.
Proven track record of managing plant operations, driving process improvements, and achieving business growth.
Experience with lean manufacturing, Six Sigma, Kaizen, and continuous improvement methodologies.
Familiarity with ISO, FDA, or other industry regulatory standards.
Malone Workforce Solutions is an equal opportunity employer.
Panera Bread General Manager
Sedalia, MO jobs
Flynn Panera joined the Panera system in 2015 with 47 cafés and has since grown to become the 2nd largest Panera franchisee in the world-continuing to expand through new builds and acquisitions.
We operate with a decentralized structure led by Market Leaders, supported by Area Directors, General Managers, Assistant Managers, and Team Managers who drive strong café performance and guest experience. Our leadership team brings 190+ years of restaurant experience and 60+ years with Flynn Group.
Flynn Panera is part of Flynn Group, the largest franchise operator in the world, with iconic brands including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. We live by our core values: Care Genuinely for People, Play Like a Champion, and Win as One.
Why Join Us?
We offer growth, stability, strong training, great benefits, and a culture you'll love. Flynn Group is an equal opportunity employer committed to diversity, inclusion, and providing reasonable accommodations throughout the hiring process.
We look forward to reviewing your ap
When you join Flynn Panera, as a General Manager, you join in our belief that food should not only taste good, but also be good for you. As a General Manager, you will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business, and most importantly serve local communities across the country.
Come make a difference with Panera as a General Manager today! This is a great opportunity to hone and develop your management skills in preparation for advancement with Flynn - Panera.
General Managers at our growing cafes supervise up to 60 staff members to ensure a top-quality service experience for our guests.
As a Manager at Panera Bread, you would be responsible for providing outstanding leadership to your team.
You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience.
Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people.
We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding interpersonal skills. This is an excellent opportunity to join a rapidly growing concept.
Essential Duties and Responsibilities
Restaurant management combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding.
Demonstrates sustainable long-term success, and the ability to maintain a profitable business.
Ensures prompt, friendly service according to company guidelines, achieving established objectives of the unit on customer feedback reports.
Directs overall activities and performance of employees on a shift-by-shift basis.
Creates an Employer of Choice environment by encouraging a culture in accordance with Flynn Panera values and beliefs.
Ensures the immediate response and rectifying of all guest complaints.
Ensures guest contact as a priority with completion of required table visits established Flynn Panera standards.
Maintains adequate inventory levels and adjusts par levels as needed.
Ensures product preparation and presentation uncompromisingly meets company standards, using line checks to Flynn Panera standards.
Effectively oversees/schedules employees to meet sales demands.
Maintains effective safety and security programs according to company policy and government standards.
Corrects unsafe practices or conditions.
Promotes and leads restaurant organization, cleanliness and sanitation in compliance with Ecosure and Health Department standards.
Performs routine maintenance and immediately advises Area Director of needed repairs. Institutes preventive maintenance and needed repairs of building and all equipment.
Advises Area Director of any non-routine situations.
Communicates with other managers daily through management log and shift change meetings and weekly through manager meetings.
Ensures quality recruitment and referrals of potential management candidates.
Maintains a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company polices and training sessions.
Ensures the constant development of employees through consistent heart-checks, one-on-one meetings and performance reviews, assessing the effectiveness of employees, providing candid, fair feedback and continuously working with employees on their areas of development.
Ensures accurate staffing levels, using detailed interviews and company guidelines for proper selection of employees, based on competency identification.
Partners with Area Director and Human Resources when additional staffing support is needed.
Ensures acceptable employee performance and documents situations that require or could lead to disciplinary or corrective actions, involving the Area Director and Human Resources when investigations need to take place.
Responsible for controlling costs in the restaurant by closely managing the Profit and Loss statement on a period-by-period basis.
Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices.
Completes all other assigned duties and responsibilities.
Education and Experience
At least 3 years restaurant management experience
Excellent communication, interpersonal and customer service skills
Ability to work independently and as part of a team
Degree or equivalent experience in Hospitality or Hotel/Restaurant Management is preferred
Serve Safe Food Certification a plus
Must have the “Run it Like you Own It Mentality”
Perks for our employees:
Competitive Salary
Profit Sharing (varies by Market)
Meal Discounts
Health Benefits
401(k) Plan with Company Match
Paid Vacation
Development Opportunities
Physical Standards:
Mobility required during the entire shift, up to 10 hours.
Standing for extended periods of time.
Ability to safely bend, reach, carry, and stoop.
Ability to safely lift up to 50 lbs. repetitively throughout a shift.
The manager is responsible for performing the crucial responsibilities of this position with or without reasonable accommodation. The manager should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This may not list all duties for this position and the manager in this position may be required to perform other duties to meet business needs. Flynn Panera reserves the right to revise this at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time.
Commercial Lines - Client Executive
San Diego, CA jobs
Job DescriptionDescription:
WHO WE ARE
C3 is different and we like it that way. Our mission is to bring color and a fresh perspective. Our vision is to create peace of mind.
At C3, our Client Executives act as thought leaders within our organization, demonstrating qualities C3 leadership wants to perpetuate in others, and that others aspire to. Our Client Executives lead service teams comprised of the different roles required to provide the exemplary service that sets C3 apart from our competitors.
WHO YOU NEED TO BE
You are the best of the best. Your producers and clients love you and you know how to keep them delighted!
You hold an active unrestricted Property & Casualty Brokers License, 10 years of industry experience, with a minimum of 5+ years' experience in a Client Manager or Client Advisor role.
Clients gravitate to you… when you present proposals and lead or participate in meetings, clients lean in and care about what you have to say.
You have the needed leadership skills, expertise, and experience to lead a team of service professionals in ensuring the best client experience for new and renewal marketing, placement, and policy delivery.
You know that quality is key, and your attention to detail is one of your best traits, along with being well organized, proficient at math skills, critical thinking, and having great written and oral communication skills.
Technology is your friend- you usually know all the shortcuts, and what you don't know, you learn quickly.
You know that attitude is everything. You come to work ready to be a team player every day, even if that means having to step up to other duties from time to time. The ability to multi-task is your friend.
If you have a bachelor's degree and/or Insurance Designation that's a plus in your favor!
THE JOB
A Client Executive contributes to C3's success by being a technical resource to create consistency and technical expertise for the Property & Casualty Department. They are responsible for an assigned book of business. In addition to performing the following tasks:
Model the C3 culture to service teams through demonstration of company values, mission, and vision.
Provide guidance to team on coverage, process adherence, and quality standards.
Guide team members in meeting internal Key Performance Indicators, monitoring results, and reporting on SLA's and KPI's monthly, quarterly, and annually.
Monitor service level adherence based on client segment to include the following activities:
Meet regularly with Producers to update, advise, and inform.
Coordinate all activities on accounts.
Complete and/or review new and renewal proposals.
Participate and/or lead in all meetings with clients.
Prepare and present pre-renewal strategy documents.
Provide support and develop strong client relationships.
Participate in client claims reviews, consult, and follow up on related claims and coverage matters as needed.
Participate in new business development and presentations.
Manage all facets of the renewal process:
Initiate client contact and orchestrate renewal strategy meetings.
Coordinate early renewal negotiations with incumbent carriers.
Oversee the process of preparing and updating specifications.
Pursue opportunities to round out existing client insurance programs with additional and/or increased lines of coverage
Coordinate coverage placement through marketing efforts and provide direction to the service team
Review all quotes and manage coverage comparisons and rate negotiations
Prepare and deliver proposals.
Prepare all binding instructions to carriers.
Manage Expiration Lists
Establish and consistently maintain effective and positive working relationships with all associates and clients.
Ability to prioritize tasks, set and achieve goals, think logically in solving problems, and present results neatly, with clarity and precision in both oral and written format.
Ability to present complicated information to a variety of interest groups in a clear and unambiguous way, connecting with the group in terms of style and content.
Has a deep understanding of the P&C marketplace and is able to underwrite and market accounts providing competitive insurance solutions to our clients.
Stay up to date on industry trends and changes including state and governmental regulations.
Participate in continuing education and industry events.
Support carrier relationships and build contacts through industry partnerships and associations.
Maintain confidentiality in review of client's financial documents to include financials, credit information, business plans and contracts.
Maintain files and documentation of communication following company policy and professional standards outlined by the Department of Insurance.
Adherence to the stated expectations of the C3's Quality Management Program.
May also be a Team Lead over a team or department. Team Lead duties include preparing and delivering performance reviews and compliance with C3's Performance Improvement Process.
Perform other responsibilities and duties as needed.
THE FINE PRINT
Work Environment & Physical Demands
You must be able to use a keyboard and other office equipment.
Willing to attend industry events and travel to client's sites required, with occasional overnight stays on out-of-state site visits.
C3 is an equal opportunity employer.
At C3 Risk & Insurance Services, we offer:
Competitive salary
100% employer-paid benefits
401K match
Opportunities for growth
Flexible working schedules
Unlimited PTO to support work/life balance (with a two-week minimum)
Fun atmosphere
No micromanagement
Opportunity to work from home/remote
The applicable base salary range for this role is $145,000 to $175,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis.
Requirements:
Account Manager - Private Client Services
Chicago, IL jobs
Company:Marsh McLennan AgencyDescription:
Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment.
A day in the life.
As our personal lines Account Manager on the private client team, your role is to work with the team to create and manage personalized service plans, build strong relationships, and find new client opportunities. You'll work with high-net-worth clients handling client communications, review coverage options, and ensure everything runs smoothly. You will also coordinate with internal teams to ensure client needs are met efficiently.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
3+ years personal lines private client Account Manager experience within an insurance brokerage, or comparable experience
Collaborates with Producers, Account Executives, and internal teams to develop and manage personalized service plans, building strong client relationships through proactive communication.
Proactively manage a designated book of high-net-worth personal lines clients with an emphasis on retention, relationship management, and coverage accuracy.
Complete up to 4 off site renewal visits per month and participate in timely renewal discussions to maintain a 95% retention rate through proactive client engagement
Collaborate cross-functionally with producers, risk advisors, and service teams to achieve departmental goals and deliver exceptional client experience.
Work with the service team to manage new business and renewal processes, preparing submission packages, engaging with underwriters, and negotiating coverage and premiums on behalf of clients.
Identify exposures, assess current and future risks, and design comprehensive insurance programs with premier carriers such as Chubb, PURE, Cincinnati, AIG Private Client, and Berkley One.
Upon hire, Producers License for Fire/Casualty or Life/Health, as appropriate
These additional qualifications are a plus, but not required to apply:
BS/BA in Business, Insurance or related field
CPCU, ARM, CEBS or other professional designation related to discipline
Experience working with agency management systems, EPIC agency system experience preferred
Proficient skill level in Microsoft Office Suite
We know there are excellent candidates who might not check all these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
A Great Place to Work. A Great Place to Perk.
Recognized for workplace culture by the likes of
Fortune
Magazine,
The Chicago Tribune
and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include:
Medical, dental, vision, 401K benefits and more
The flexibility to work at home or an office, based on your discretion and schedule
Start with 20 days of paid time off
A paid day off to volunteer and company-organized volunteer events
Up to $1,000 per year in matching charitable donations
Up to $750 per year in wellness rewards
All the nitro cold brew coffee and sparkling water you can drink
A company-wide mentality that you can never appreciate your co-workers too much
Who
You
Are is Who
We
Are
MMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
To learn more about a career at MMA, check us out online: *************************** or flip through our recruiting brochure: **********************
Follow us on social media to meet our colleagues and see what makes us tick:
********************************************
***********************************
*****************************
******************************************************
#MMAMW
#LI-Hybrid
The applicable base salary range for this role is $53,400 to $99,400.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Auto-ApplyClient Relationship Manager
Greensboro, NC jobs
Join Our Team as a Client Relationship Manager - Cultivate Strong Partnerships and Drive Client Success!
Are you passionate about building meaningful relationships, enhancing client satisfaction, and delivering exceptional service? We're looking for a proactive and people-focused Client Relationship Manager to join our dynamic team. In this role, you'll be the key liaison between our organization and our clients-ensuring a positive, results-driven experience every step of the way.
Why You'll Love This Role
💼 Supportive Onboarding & Training: Whether you're a seasoned client manager or just starting out, we provide comprehensive training and tools to help you succeed.
⏰ Flexible Work Options: Full-time or part-time roles available with remote flexibility.
📈 Professional Growth: Clear pathways for advancement into leadership, business development, or strategic account management roles.
💰 Competitive Compensation: Base salary plus performance-based bonuses and incentives.
Key Responsibilities
Build and nurture strong, long-term relationships with clients.
Serve as the primary point of contact, ensuring client needs are met with excellence and care.
Understand client goals and collaborate with internal teams to deliver tailored solutions.
Monitor client satisfaction, resolve issues, and continuously improve the client experience.
Track account activity, prepare performance reports, and recommend improvements.
Identify opportunities for upselling, cross-selling, and deepening client partnerships.
What We're Looking For
✔ Exceptional communication and interpersonal skills
✔ Strong problem-solving and conflict-resolution abilities
✔ Organized, detail-oriented, and capable of managing multiple client accounts
✔ A service-oriented mindset with a focus on client success
✔ Experience in account management, customer service, or client relations is a plus (but not required)
Perks & Benefits
✅ Paid training and continuous support
✅ Health insurance and retirement plan options
✅ Performance-based bonuses and recognition programs
✅ Advancement opportunities into senior leadership and strategic roles
Ready to Make a Difference?
If you're excited about building lasting client relationships and helping clients achieve their goals, we'd love to connect with you!
👉 Apply today and join us as a Client Relationship Manager-where service meets success.
Auto-ApplyClient Relationship Manager, Analyst
Needham, MA jobs
Job Description
Winged Keel Group is an independent life insurance brokerage firm that creates and implements tax-efficient, multi-generational wealth accumulation and wealth transfer strategies for ultra-high net worth families. With ten offices located throughout the United States, the firm specializes in the structuring and administration of large blocks of Traditional Life Insurance and large portfolios of Private Placement Variable Life Insurance and Annuities.
Position Summary:
This is an incredible opportunity for a bright, energetic, and dynamic individual with a strong analytical capability coupled with superior communication, sales and relationship building skills. In this role, the Client Relationship Analyst is expected to develop into a market facing Client Relationship Manager responsible for sourcing and placing new opportunities following an intermediate training development period.
This role begins by learning the in-depth processes, tools and structures we use to design client insurance portfolios and requires a strong aptitude in financial math and financial modeling. The individual in this role will need to show a strong mastery of product knowledge, fundamental income and estate tax planning knowledge, and case design within their first 12 -18 months. Heavy use of Power Point, Excel, financial modeling and preparing client presentations will be required to support our Client Relationship Managers. Combing the skills of sales/relationship building and technical skills will advance you onto a path of a client facing role where you will be able to learn the fundamentals and complexities of our business, and eventually grow into sourcing and managing your own relationships with some of the most influential people in New England and beyond.
Position Responsibilities:
Analysis
Gain knowledge of life insurance products and assist in the preparation of financial analytics and reporting for the firm's ultra-high net worth clients
Run term, permanent, and private placement illustrations and work within the WKG Excel templates in support of other Designers on the team
Assist with preparing meeting materials for client meetings and calls by accessing SharePoint for grab-n-go documents and coordinating with Designers for custom materials
Monitor and review the Client Relationship Manager's calendars to note new appointments and identify needs for meeting materials
Create periodic updates of key WKG spreadsheets and modify for bespoke client fact patterns
Marketing / Sales Development
Shadow a Senior Client Relationship Manager
Observe calls with Clients and Centers of Influence
Take notes from client meetings and circulate to the appropriate parties
Opportunity to attend certain industry networking and informational events
Learn the fundamentals of prospecting, applying these strategies to building one's own book of business
Ideal Candidate will Possess the Following:
Bachelor's degree from a top tier school with a graduation date of May 2024 or May 2025
Demonstrated salesmanship; ability to be persuasive, professional and tactful in both written and verbal communication
Strong technical and analytical orientation; ability to create financial models in Excel
Desire to want to grow into a sales professional
Detail oriented with a strong ability to organize and prioritize in a fast-paced environment
Possesses the presentation and gravitas needed to interact with ultra-high net worth individuals and Centers of Influence
Proficiency in Microsoft Office
Proactive and takes initiative with strong follow through
Effective business writing skills
Excellent presentation skills
Positive, can-do attitude
Working Conditions/Demands/Complexity:
Required to work on a computer for a substantial part of the day
Frequent work in the evenings and occasionally weekends, as needed to meet deadlines
A strong fundamental skillset in the above areas from the outset. Candidate will have a unique opportunity to apply and grow these skills in a highly productive, successful, and challenging environment
Compensation / Benefits:
Attractive annual compensation package is commensurate with experience
Eligible for annual profit sharing bonus
Comprehensive benefit package includes medical, dental, life, disability, 401(k), Section 125, and other voluntary benefits.
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Client Support Manager - 100% Commission (TSG-5033)
Fort Lauderdale, FL jobs
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business & develop a book of business, lead a team, and scale your income based on performance. No cold calls. No chasing. You'll work warm, qualified clients who've already requested help. What you'll do Master our systems and product suite to deliver first-class client experiences. Follow up with warm leads and prior client inquiries (we provide high-quality leads). Meet clients virtually (Zoom / phone) and guide them through the protections that build generational wealth. Manage your client communication and relationship lifecycle. Build a personal brand and scale your book - recruit and lead a team when ready. Hit performance goals to unlock promotions, leadership roles, and revenue-share opportunities. Maintain licensing, contracting, and compliance for your market. Attend weekly virtual training and leadership development. Who you are You want to build and own something - not just collect a paycheck. Entrepreneurial mindset: you plan, execute, iterate, and refuse to be average. Strong communicator - phone and video-first comfort. Organized, self-motivated, and tech-savvy. Preferably 2+ years in sales, service, or business ownership - but grit and results matter more. Requirements Reliable phone, data, and Wi-Fi. Must pass background check and carrier contracting. Active Life & Health license, or willingness to get licensed (we'll help you in 7-10 days). Compensation & growth Uncapped commission structure + performance bonuses and incentives. Clear path to leadership / territory ownership / revenue-share for top performers. Many of our highest-performing partners create a significant, scalable income by building teams and recurring revenue streams. 100% Commission Perks Remote, flexible schedule (evenings/weekends as client needs require). Comprehensive training and a proven playbook to build your business. Annual all-expense-paid trips for top producers. Discounted health and life coverage options. Leadership development and agent-to-owner transition support.
Client Relationship Manager, Analyst
Boston, MA jobs
Winged Keel Group is an independent life insurance brokerage firm that creates and implements tax-efficient, multi-generational wealth accumulation and wealth transfer strategies for ultra-high net worth families. With ten offices located throughout the United States, the firm specializes in the structuring and administration of large blocks of Traditional Life Insurance and large portfolios of Private Placement Variable Life Insurance and Annuities.
Position Summary:
This is an incredible opportunity for a bright, energetic, and dynamic individual with a strong analytical capability coupled with superior communication, sales and relationship building skills. In this role, the Client Relationship Analyst is expected to develop into a market facing Client Relationship Manager responsible for sourcing and placing new opportunities following an intermediate training development period.
This role begins by learning the in-depth processes, tools and structures we use to design client insurance portfolios and requires a strong aptitude in financial math and financial modeling. The individual in this role will need to show a strong mastery of product knowledge, fundamental income and estate tax planning knowledge, and case design within their first 12 -18 months. Heavy use of Power Point, Excel, financial modeling and preparing client presentations will be required to support our Client Relationship Managers. Combing the skills of sales/relationship building and technical skills will advance you onto a path of a client facing role where you will be able to learn the fundamentals and complexities of our business, and eventually grow into sourcing and managing your own relationships with some of the most influential people in New England and beyond.
Position Responsibilities:
Analysis
Gain knowledge of life insurance products and assist in the preparation of financial analytics and reporting for the firm's ultra-high net worth clients
Run term, permanent, and private placement illustrations and work within the WKG Excel templates in support of other Designers on the team
Assist with preparing meeting materials for client meetings and calls by accessing SharePoint for grab-n-go documents and coordinating with Designers for custom materials
Monitor and review the Client Relationship Manager's calendars to note new appointments and identify needs for meeting materials
Create periodic updates of key WKG spreadsheets and modify for bespoke client fact patterns
Marketing / Sales Development
Shadow a Senior Client Relationship Manager
Observe calls with Clients and Centers of Influence
Take notes from client meetings and circulate to the appropriate parties
Opportunity to attend certain industry networking and informational events
Learn the fundamentals of prospecting, applying these strategies to building one's own book of business
Ideal Candidate will Possess the Following:
Bachelor's degree from a top tier school with a graduation date of May 2024 or May 2025
Demonstrated salesmanship; ability to be persuasive, professional and tactful in both written and verbal communication
Strong technical and analytical orientation; ability to create financial models in Excel
Desire to want to grow into a sales professional
Detail oriented with a strong ability to organize and prioritize in a fast-paced environment
Possesses the presentation and gravitas needed to interact with ultra-high net worth individuals and Centers of Influence
Proficiency in Microsoft Office
Proactive and takes initiative with strong follow through
Effective business writing skills
Excellent presentation skills
Positive, can-do attitude
Working Conditions/Demands/Complexity:
Required to work on a computer for a substantial part of the day
Frequent work in the evenings and occasionally weekends, as needed to meet deadlines
A strong fundamental skillset in the above areas from the outset. Candidate will have a unique opportunity to apply and grow these skills in a highly productive, successful, and challenging environment
Compensation / Benefits:
Attractive annual compensation package is commensurate with experience
Eligible for annual profit sharing bonus
Comprehensive benefit package includes medical, dental, life, disability, 401(k), Section 125, and other voluntary benefits.
Auto-ApplyClient Executive - Surety
Washington, DC jobs
Working at RCM&D and Unison Risk Solutions is ideal for those seeking a challenging, rewarding and upwardly mobile career in risk management, insurance and employee benefits. Dedicated to fostering their continued success and growth, we are deeply invested in our employees.
Job Summary
The Client Executive serves as a strategic advisor and primary relationship manager for mid-to-large-market surety clients. This role is responsible for managing contract and commercial surety programs, driving client retention and growth, and delivering exceptional client service.
Essential Functions
Act as the main point of contact for assigned surety clients, ensuring proactive communication and long-term relationship development.
Conduct regular stewardship meetings to review bond programs, financial updates, market conditions, and risk mitigation strategies.
Understand client operations, financial performance, and strategic goals to provide tailored surety recommendations.
Manage all aspects of bond programs, including evaluating requests, reviewing indemnity agreements, and ensuring accurate submissions.
Coordinate bond placements, modifications, renewals, and program changes with carriers and internal teams.
Maintain strong relationships with surety underwriters and partners.
Prepare and negotiate submissions, program structures, and terms to secure competitive bonding solutions.
Monitor market trends and identify opportunities or risks affecting client programs.
Identify opportunities to expand services within existing accounts, including cross-selling insurance and risk management solutions.
Support new business production through prospect meetings, presentations, and underwriting submissions.
Partner with Client Managers and Representatives to ensure seamless service delivery.
Mentor junior team members on surety processes, financial analysis, and carrier expectations.
Schedule and administer surety quarterly and annual meetings when available, in presence of Risk Advisor.
Attend company sponsored seminars and educational activities necessary to maintain product knowledge and underwriting expertise.
Maintain accurate documentation in agency systems (e.g., EPIC, Tinubu/SurePath).
Ensure legislative, regulatory and technical developments are appropriately communicated to clients.
Ensure compliance with underwriting requirements, regulatory standards, and agency best practices.
Occasionally engage in assigned project; includes, but not limited to - marketing plans, sales, promotions, associated organization involvement, networking etc.
Assist in developing prospect marketing plans, advertising, prospecting, database research, market research, sales calls, etc.
Strengthen networking opportunities with membership and leadership in associations, industry groups, etc.
Attend department and sales meetings as required.
Additional job duties as assigned.
Minimum Education/Abilities/Skills
Bachelor's degree in business, Risk Management, Analytics or other related field is preferred; high school diploma or GED, in concert with industry experience, in lieu of an associate or bachelor's degree is necessary.
5+ years' experience in surety or construction-related financial services (agency, carrier, brokerage, or contractor finance)
Strong knowledge of contract surety, commercial bonds, underwriting criteria, and financial statement analysis.
Exhibits executive presence and strong rapport-building/interpersonal skills for positive interaction with customers and co-workers.
Exhibits solid time management skills; able to work under pressure and meet deadlines and deliverables and is highly responsive to internal and external stakeholders' needs and requests.
Current and valid Property & Casualty license.
Proficiency with Microsoft Office Suite.
Additional Qualifications
Knowledge and skills in effective use of account management systems Tinubu (SurePath) and EPIC
Professional insurance designation (AFSB, CPCU, ARM) strongly preferred
Established relationships with regional and national surety carriers.
Notary Public desirable.
RCM&D, a Unison Risk Advisors company and founding member of Assurex Global, is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Finding and cultivating talent is a hallmark of our organization. RCM&D looks for the best and brightest risk management, insurance and employee benefits professionals to join our firm. As a growing and vibrant business, we also recruit savvy marketing, sales, finance, human resources, technology and administrative colleagues to manage and operate our business.
Auto-ApplyClient Relationship Manager
Towson, MD jobs
Job DescriptionDescription:
Responsible for the day-to-day account management for routinely/moderately complex client accounts for large group department 51+ fully insured and self-funded. Manages the assigned book of business and builds, expands, and solidifies relationships with existing clients.
Objectives
· Manage client processes accurately and timely: RFP, Client Set-Up, Closing Process
· Complete compliance reviews accurately and timely
· Communicate to clients consistently and pro-actively
· Attend at least one training/seminar/workshop per quarter
Essential Functions
Day to day contact for client for service needs; provide administrative support to an assigned block of clients. Must have a Life and Health license.
Manage client set-up, renewals, run open enrollment meetings and client meetings as needed.
Take lead on designated renewals: prepare RFP, collect and review competitive proposals, prepare renewal presentation illustrating market offerings and present the Capital Services recommendations.
Resolve the most complex customer service problems directly; escalate client concerns when appropriate including claims.
Take the lead on overall compliance for the client to include annual compliance review and overall, Health and Welfare plan compliance.
Maintain data integrity and quality with any applicable software on a timely basis.
Coordinate employee communications for enrollment.
Establish and preserve a solid business rapport with clients and vendors.
Educate clients on applicable legislation and market trends.
Contract review and negotiations.
Provide Vendor Management support for client.
Prepare client utilization reports for review with client.
Manage and update client's benefit portals.
Generate client interest in additional lines of coverage and cross selling opportunities
Participate in workshops, seminars, certifications, software/hardware updates, and/or health & welfare coursework to ensure highest level of industry knowledge. Other duties as assigned.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee frequently is required to stand; walk; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
Requirements:
Position Type/Expected Hours of Work
This is a full-time position. Typical days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. This position requires long hours and some weekend work.
Travel
Travel is a requirement of this position and may involve out-of-area and overnight travel.
Required Education and Experience
1. Bachelor's Degree or higher in Management, Business, or related field, with a minimum of 7-10 years professional working experience as an account manager or client service representative in the insurance (or a related) industry; or a combination of education and experience.
2. Proficient knowledge of Microsoft Windows applications and MS Office (Word, Excel, PowerPoint, Outlook).
3. Must maintain Life/Health Producer license.
4. Must possess excellent problem-solving and analytical skills and be able to translate business and technical requirements into workable solutions.
5. Must possess strong communications skills (written and verbal) with an ability to communicate directly with clients, vendors, colleagues and executive management team.
6. Must possess the ability to manage multiple timelines and complete tasks quickly within the constraints of timelines and budgets.
7. Must possess the ability to work effectively as an individual and part of a team.
Account Manager, Private Client Services
Portland, OR jobs
Company:Description:
Account Manager - Private Client Services
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Account Manager here at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life:
As an Account Manager within Private Client Services (PCS), you will be responsible for developing and servicing new and existing Private Client Group accounts. Serving as an advisor to clients, you will maintain and retain existing business, while following up on referrals and rounding client accounts. You will become an integral part of this team, receiving on the job training and on-going support from management and team members.
We will count on you to:
Act as the primary contact with the Producer and/or Client.
Place new business and cross sell as needed to maintain client's insurance program.
Function as the primary contact with all vendors to ensure proper processing of all requests necessary to effectively maintain the client's insurance program.
Manage all components of the renewal process for clients.
Create Acord applications, including Supplemental, as needed, for submissions to carriers.
Prepare proposals or summaries for renewal terms when requested.
Identify and resolve accounting discrepancies
Create requests for changes to client's coverages
Process mail and phone requests on daily basis
Our future colleague
5+ years of insurance industry experience with at least 2+ years spent working in Personal Lines, ideally in a brokerage environment
Active Property and Casualty insurance license
Effective oral and written communication and relationship building skills essential
Proficiency with Microsoft Office products, including Word, Excel and PowerPoint
Exceptional time management and organization skills as well as strong attention to detail
These additional qualifications are a plus, but not required to apply:
Bachelor's Degree in Risk Management, Business Management, Finance or other relevant program
Experience with SalesForce, ImageRight, Epic or Sagita
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid work
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
Instagram
Facebook
X
LinkedIn
Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#MMAPCS
#LI-Hybrid
Auto-ApplyClient Executive - Healthcare
Baltimore, MD jobs
Working at RCM&D and Unison Risk Solutions is ideal for those seeking a challenging, rewarding and upwardly mobile career in risk management, insurance and employee benefits. Dedicated to fostering their continued success and growth, we are deeply invested in our employees.
Job Summary
RCM&D is currently searching for a Client Executive in our Healthcare department. The successful candidate will participate in business development opportunities, working with the Sales Executives. Additionally, the Client Executive will actively be involved in market-building activities, such as participation in industry groups and speaking engagements.
Essential Functions
Maintain and grow a designated book of business as outlined in individual incentive plans; accountable for growth, retention, and client satisfaction for that book of business.
Meet personal new business goals as set forth by Client Service Team Leader and Division Director.
Develop a thorough understanding of client businesses, their policies, practices, and industries.
Understand and guide clients through the initial objective-setting process.
Produce new business on a regular basis that generates revenue to meet the annual goals of the department.
Interpret technical findings and communicate them to clients in reports and presentations. Review all program calculations and reports for accuracy prior to client delivery.
Extract information and draw conclusions from carrier data and claim reports to interpret trends and anticipate potential problems for clients.
Assist clients with plan design, funding, administration, and communications consulting.
Assess client needs and questions and review options with clients, making sound recommendations on a day-to-day basis.
Manage the client cycle and monitor timeframes and renewal deadlines.
Plan and conduct annual stewardship meetings.
Retain and develops account by making recommendations regarding the risk to the customer for the most cost effective and proper insurance coverage, preparing proposals, evaluating and recommending other lines, and providing additional resources for the client, as needed.
Review policy coverages and identify cross-selling and additional revenue opportunities.
Keep abreast of new sales programs. Attend company-sponsored seminars and educational sessions to maintain product knowledge and underwriting expertise.
Maintain client files on EPIC system and use EPIC to perform all transactions.
Additional job duties as assigned.
Minimum Education/Abilities/Skills
Bachelor's Degree in Business, Risk Management, Analytics or other related field is preferred; high school diploma or GED, in concert with industry experience, in lieu of an associate's or bachelor's degree is necessary.
7+ years' experience handling large accounts at a high level of responsibility.
Exercises sound judgment and exhibits a strong critical thought process to make good decisions, despite time constraints.
Excellent working knowledge of EPIC agency management system and of underwriting requirements of carriers as well as policy provisions and policy changes.
Possesses strong oral and written communication skills; communicates effectively with customers and insurance companies.
Possesses excellent organizational skills and strong financial analysis acumen.
Able to work collaboratively with internal and external stakeholders, be a team player and exhibit a positive attitude.
Exhibits solid time management skills; able to work under pressure to meet deadlines and deliverables, and is highly responsive to internal and external stakeholders' needs and requests.
Additional Qualifications
Possess appropriate, jurisdictional licenses
Experience with Applied EPIC desired but not required
Bachelor's degree in business or other related field is preferred.
RCM&D, a Unison Risk Advisors company and founding member of Assurex Global, is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Finding and cultivating talent is a hallmark of our organization. RCM&D looks for the best and brightest risk management, insurance and employee benefits professionals to join our firm. As a growing and vibrant business, we also recruit savvy marketing, sales, finance, human resources, technology and administrative colleagues to manage and operate our business.
Auto-ApplyAccount Manager- Private Client Services HNW Yacht Practice
Vero Beach, FL jobs
Company:Description:
Account Manager- Private Client Services HNW Yacht Practice
Our not-so-secret sauce
Established as one of the premier insurance agencies in the USA, Marsh & Mclennan Agency (MMA) is meeting the needs of mid-sized businesses across the country. MMA's services are targeted to customers who seek professional advice on program structure, market knowledge, experience and expertise in their industry, along with local resources and service professionals.
MMA provides global risk management, risk consulting, insurance brokerage, alternative risk financing, and program management services for businesses, public entities, associations, professional services organizations, and private clients. We offer specialized products and services covering a wide spectrum of risks.
Marsh & McLennan Agency- Florida is seeking candidates for the following position based in our Palm Beach Gardens office:
The Account Manager is responsible for providing exceptional customer service and supporting the service needs of our Private Client Services Yacht and Boating client base. This is an exciting opportunity to join a well-established company and gain valuable experience working in a professional atmosphere.
We will count on you to:
Manage a book of yacht / boat clients including, securing and processing renewals, remarketing, and responding to clients requirements.
Quote new business, prepare market summaries documents for binding and collaborate with producers and the client in securing the business
Be proficient with HNW online quoting systems and learning underwriting guidelines
Be proficient with the agencies management system, documenting, making new transactions, setting up clients, updating correspondences
What you need to have:
High school diploma or equivalent
Current & valid 2-20 insurance license
At least 3-5 years of experience in Personal Lines/PCS HNW within an insurance agency
At least 3-5 years of Personal Lines/PCS Yacht/Boating experience
Multi-line and multi-carrier experience with thorough knowledge of guidelines, endorsements, and service for various brokered companies; experience quoting, binding and processing applications
Proficiency with MS Office, including Excel; strong data entry and data processing skills
Strong verbal and written communication and presentation skills
Extremely detail-oriented, organized and proactive
Team-oriented and collaborative
Growth-minded individual
Well organized, strong attention to detail, deadline oriented, strong sense of urgency and self-motivated.
Adaptable to ever changing environment, ability to work under pressure in fast-paced environment, manage multiple projects, and meet deadlines.
Ability to interact with various personality styles and manage requests from multiple sources.
What makes you stand out:
Bachelor's degree or higher
Strong proficiency and experience with Applied EPIC
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid and flexible work
Charitable contribution match programs
Stock purchase opportunities
Competitive compensation
Entrepreneurial leadership
Unmatched, scalable resources
Committed to core values
Inclusive culture
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
Instagram
Facebook
X
LinkedIn
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#MMAFL
#Hybrid
Auto-ApplyGlobal Client Executive
Denver, CO jobs
Lockton is currently seeking a Global Client Executive in the Lockton Global Solutions Practice who will be independently and wholly responsible for a book of global clients; this will entail translating risk and loss profiles into solutions through program design across all lines of cover through program design across all lines of cover through a compliance lens. They will build long-term, trusted advisor relationships with clients, producers, and domestic associates, supporting business growth. The Global Client Executive drives accountability for execution of account strategies by delegating and empowering supporting associates on the Lockton Global Solutions team, as well as the domestic US risk teams. The Global Account Executive should always adhere to Lockton's cultural values, and treat fellow associates, clients and vendors with dignity and respect.
Responsibilities
* Leadership of a dedicated book of business
* Strong relationships with global clients - understand their global insurance needs and requirements
* Stay up to date on all industry and global economic trends to provide informed advice to clients
* Accountable for the global service and execution
* Lead market relationships and negotiation
* Manage the entire renewal process and overall global client relationship
* Leadership and development of Client Managers and Global Analysts
* Manage and cultivate internal relationships with other Risk Solutions teams, other associates, and Producers
Essential Competencies
* Senior coverage expert across all lines of business. Specifically, with ownership (both placement and advisory) of the International Casualty product. Collaboration, strategic input and international implementation of other lines of cover, including but not limited to: Property, Marine, Directors and Officers Liability, Crime, Business Travel Accident, Environmental Liability and Professional Liability
* Identifies opportunities to create synergies and reduce frictional costs of global programs
* Can articulate Lockton's global capabilities, value proposition and differentiators
* Ability to analyze exposures and identify risks, inconsistencies, and accuracy of reported data
* Creates timely and accurate submissions, initial quote comparisons and coverage reviews
* Assists with prospecting new business, including preparing and presenting RFPs
* Post-binding implementation, including overseeing the accuracy and reporting of local admitted policies and other global program tracking
* Country Leadership - accountable for senior level relationships with the Lockton teams who are overseas and develops senior market relationships accountable for carrier performance
* Keep a pulse on market and regulatory developments to update internal and external stakeholders
#LI-DA2
Client Executive, PC (Private Risk)
Minneapolis, MN jobs
We are looking to add a Client Executive on our Private Risk team in Minneapolis, MN or Waukee, IA. Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! At Holmes Murphy, our employees play to their strengths and contribute to who we are and want to be. We don't believe in a “one size fits all” approach, so we handcraft custom solutions based on our client's private risks and exposures.
Here is just a bit of what you would do as a Client Executive on our Private Risk Team:
Partners with appropriate internal team members and/or experts on exposure, risk, and appropriate coverages for initial and ongoing prospect sales meetings and proposals.
Work in collaboration with client experience team, as well as other producers to identify client risk management solutions to protect families, assets, and lifestyle's. From executive leadership to multi-generational planning
Maintain relationship with clients and their individual and family needs, identifying appropriate coverages, addressing changes as needed and delivering their annual review documents.
Prepare quotes through online platforms, develop proposal documents, and present to prospective clients.
80% referral based cliental 20% actively generated new sales leads through community activities, association meetings and qualified sales calls, which results in achieving or exceeding sales goals.
Attends all sales related activities, promoting game-changing, positive attitude in support of all agency changes and/or growth.
Promotes the agency and the insurance industry in the community.
You'll need to be equipped with the following skills for the Client Executive role:
Ability to communicate interpersonally with depth around detailed and complex coverages
Strong communications and interpersonal skills.
Viewed as trustworthy and operates on a solid ethical foundation of personal values that are transparent.
Knowledge and ability for ongoing learning of a variety of private exposures and risks.
Ability to learn and utilize advance technology, such as Salesforce, associated with job functions.
Ability to read, understand and analyze coverages, forms and policies.
Ability to provide own transportation and ability to travel up to 15%.
Ability to learn the proprietary sales and service platform.
Qualifications:
Education: College degree preferred.
Experience: Experience in the private client space preferred either with carrier or agency.
Active state specific insurance agent license, or ability to acquire a license within three months.
Benefits: In addition to core benefits like health, dental and vision, also enjoy benefits such as:
Paid Parental Leave and supportive New Parent Benefits - We know being a working parent is hard, and we want to support our employees in this journey!
Company paid continuing Education & Tuition Reimbursement - We support those who want to develop and grow.
401k Profit Sharing - Each year, Holmes Murphy makes a lump sum contribution to every full-time employee's 401k. This means, even if you're not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
Generous time off practices in addition to paid holidays - Yes, we actually encourage employees to use their time off, and they do. After all, you can't be at your best for our clients if you're not at your best for yourself first.
Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you - Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
DE&I programs - Holmes Murphy is committed to celebrating every employee's unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
Consistent merit increase and promotion opportunities - Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important - not only with your financial wellbeing, but also your career wellbeing.
Discretionary bonus opportunity - Yes, there is an annual opportunity to make more money. Who doesn't love that?!
Compensation:
Compensation is based on several factors, including, but not limited to, education, work experience, industry certifications, and is commensurate based on the book of business. In addition to your salary, Holmes Murphy offers a comprehensive total rewards program including annual bonuses, total wellbeing benefits and support for professional development.
Holmes Murphy & Associates is an Equal Opportunity Employer.
#LI-JK1
Auto-ApplyClient Service Team Lead, PC
Minneapolis, MN jobs
We are looking to add a Team Lead role on the PC Client Service Team in Minneapolis, MN. This is a great opportunity for someone looking to develop and grow their career in a leadership pathway. Team Lead responsibilities can apply to an AVP, PC; Sr. Client Service Consultant, PC; or Client Service Consultant, PC.
Following are the primary Team Lead responsibilities:
Lead and motivate team by:
Ensuring right talent is in the right role for the success of the organization, which may include hiring and terminating employees.
Coaching and counseling team members on areas such as workflow, process and procedure, customer service and client consulting.
Preparing and conducting performance feedback that defines future goals and objectives and holds employees accountable.
Fostering a high-performance culture by supporting career development and advancement for team members.
Responsible for timesheet management, including responding to PTO/RTO requests and approving timesheets.
Participate in compensation decisions for team members, as applicable.
Facilitate regularly scheduled meetings to foster teamwork.
Attend team and enterprise meetings, as well as leadership training opportunities offered internally and externally.
Coordinate initial and ongoing training with Growth & Development and team members on established processes and procedures.
Provide back-up assistance for team members, as necessary.
Qualifications:
Education: High school diploma; college degree preferred.
Licensing: Active state specific Property Casualty Insurance agent's license required or the ability to acquire license within three months of hire.
Experience: Minimum 5+ years customer service, underwriting, or risk management experience in the insurance industry.
Technical Competencies: Invests in understanding and applying insurance principles to consult with clients and meet their strategic needs. Actively contributes to workflows, processes, and deliverables, using agency systems to provide a world-class client experience and ensure compliance. Able to understand clients, prioritize tasks, manage status, and deliver impactful solutions proactively.
Here's a little bit about us:
In addition to being great at what you do, we place a high emphasis on building a best-in-class culture. We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members.
Benefits: In addition to core benefits like health, dental and vision, also enjoy benefits such as:
Paid Parental Leave and supportive New Parent Benefits - We know being a working parent is hard, and we want to support our employees in this journey!
Company paid continuing Education & Tuition Reimbursement - We support those who want to develop and grow.
401k Profit Sharing - Each year, Holmes Murphy makes a lump sum contribution to every full-time employee's 401k. This means, even if you're not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
Generous time off practices in addition to paid holidays - Yes, we actually encourage employees to use their time off, and they do. After all, you can't be at your best for our clients if you're not at your best for yourself first.
Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you - Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
DE&I programs - Holmes Murphy is committed to celebrating every employee's unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
Consistent merit increase and promotion opportunities - Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important - not only with your financial wellbeing, but also your career wellbeing.
Discretionary bonus opportunity - Yes, there is an annual opportunity to make more money. Who doesn't love that?!
Holmes Murphy & Associates is an Equal Opportunity Employer.
Auto-ApplyAccount Manager- Private Client Services HNW Yacht Practice
Palm Beach Gardens, FL jobs
Company:Description:
Account Manager- Private Client Services HNW Yacht Practice
Our not-so-secret sauce
Established as one of the premier insurance agencies in the USA, Marsh & Mclennan Agency (MMA) is meeting the needs of mid-sized businesses across the country. MMA's services are targeted to customers who seek professional advice on program structure, market knowledge, experience and expertise in their industry, along with local resources and service professionals.
MMA provides global risk management, risk consulting, insurance brokerage, alternative risk financing, and program management services for businesses, public entities, associations, professional services organizations, and private clients. We offer specialized products and services covering a wide spectrum of risks.
Marsh & McLennan Agency- Florida is seeking candidates for the following position based in our Palm Beach Gardens office:
The Account Manager is responsible for providing exceptional customer service and supporting the service needs of our Private Client Services Yacht and Boating client base. This is an exciting opportunity to join a well-established company and gain valuable experience working in a professional atmosphere.
We will count on you to:
Manage a book of yacht / boat clients including, securing and processing renewals, remarketing, and responding to clients requirements.
Quote new business, prepare market summaries documents for binding and collaborate with producers and the client in securing the business
Be proficient with HNW online quoting systems and learning underwriting guidelines
Be proficient with the agencies management system, documenting, making new transactions, setting up clients, updating correspondences
What you need to have:
High school diploma or equivalent
Current & valid 2-20 insurance license
At least 3-5 years of experience in Personal Lines/PCS HNW within an insurance agency
At least 3-5 years of Personal Lines/PCS Yacht/Boating experience
Multi-line and multi-carrier experience with thorough knowledge of guidelines, endorsements, and service for various brokered companies; experience quoting, binding and processing applications
Proficiency with MS Office, including Excel; strong data entry and data processing skills
Strong verbal and written communication and presentation skills
Extremely detail-oriented, organized and proactive
Team-oriented and collaborative
Growth-minded individual
Well organized, strong attention to detail, deadline oriented, strong sense of urgency and self-motivated.
Adaptable to ever changing environment, ability to work under pressure in fast-paced environment, manage multiple projects, and meet deadlines.
Ability to interact with various personality styles and manage requests from multiple sources.
What makes you stand out:
Bachelor's degree or higher
Strong proficiency and experience with Applied EPIC
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid and flexible work
Charitable contribution match programs
Stock purchase opportunities
Competitive compensation
Entrepreneurial leadership
Unmatched, scalable resources
Committed to core values
Inclusive culture
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
Instagram
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We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
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Auto-ApplyAccount Manager- Private Client Services HNW Yacht Practice
Fort Lauderdale, FL jobs
Company:Description:
Account Manager- Private Client Services HNW Yacht Practice
Our not-so-secret sauce
Established as one of the premier insurance agencies in the USA, Marsh & Mclennan Agency (MMA) is meeting the needs of mid-sized businesses across the country. MMA's services are targeted to customers who seek professional advice on program structure, market knowledge, experience and expertise in their industry, along with local resources and service professionals.
MMA provides global risk management, risk consulting, insurance brokerage, alternative risk financing, and program management services for businesses, public entities, associations, professional services organizations, and private clients. We offer specialized products and services covering a wide spectrum of risks.
Marsh & McLennan Agency- Florida is seeking candidates for the following position based in our Palm Beach Gardens office:
The Account Manager is responsible for providing exceptional customer service and supporting the service needs of our Private Client Services Yacht and Boating client base. This is an exciting opportunity to join a well-established company and gain valuable experience working in a professional atmosphere.
We will count on you to:
Manage a book of yacht / boat clients including, securing and processing renewals, remarketing, and responding to clients requirements.
Quote new business, prepare market summaries documents for binding and collaborate with producers and the client in securing the business
Be proficient with HNW online quoting systems and learning underwriting guidelines
Be proficient with the agencies management system, documenting, making new transactions, setting up clients, updating correspondences
What you need to have:
High school diploma or equivalent
Current & valid 2-20 insurance license
At least 3-5 years of experience in Personal Lines/PCS HNW within an insurance agency
At least 3-5 years of Personal Lines/PCS Yacht/Boating experience
Multi-line and multi-carrier experience with thorough knowledge of guidelines, endorsements, and service for various brokered companies; experience quoting, binding and processing applications
Proficiency with MS Office, including Excel; strong data entry and data processing skills
Strong verbal and written communication and presentation skills
Extremely detail-oriented, organized and proactive
Team-oriented and collaborative
Growth-minded individual
Well organized, strong attention to detail, deadline oriented, strong sense of urgency and self-motivated.
Adaptable to ever changing environment, ability to work under pressure in fast-paced environment, manage multiple projects, and meet deadlines.
Ability to interact with various personality styles and manage requests from multiple sources.
What makes you stand out:
Bachelor's degree or higher
Strong proficiency and experience with Applied EPIC
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid and flexible work
Charitable contribution match programs
Stock purchase opportunities
Competitive compensation
Entrepreneurial leadership
Unmatched, scalable resources
Committed to core values
Inclusive culture
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
Instagram
Facebook
X
LinkedIn
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#MMAFL
#Hybrid
Auto-Apply