CNA Holding Corporation jobs

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Under broad supervision performs administrative support to the highest level Claims Leaders. This position will interacts with the internal senior management and external business partners and resolves issues, which may be sensitive or confidential in nature and of high visibility. This role will require travel as appropriate to assist Claims Leaders and their broader meetings, strategy sessions and activities. This role will also work very closely/partner with the Executive Assistant to the CAO. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Proactively anticipate the SVP's needs, identifying issues before they arise and resolving them independently when appropriate. Coordinates, handles and resolves business unit problems and customer issues independently and proactively escalating as appropriate. Provides outstanding customer service, acting with the appropriate sense of urgency. Coordinates special projects for senior management, collaborating with others as needed. Draft, edit, and proofread communications, ensuring tone, clarity, and accuracy reflect the SVP's style and expectations. Attends meetings, seminars, etc. and records notes or provides information as needed. Manage a complex, dynamic calendar with competing priorities across multiple time zones. Plans, schedules and coordinates meetings, conferences, travel arrangements and maintains the business calendar for the executive. Assists executive in the coordination of performance reviews, cost center updates and other organizational administration activities. Processes and submits time entry reports and resolves timekeeping issues with Payroll; may train staff or management on the timekeeping process. Establishes and maintains official documents and records in appropriate files. May lead, mentor and train other staff. May perform additional duties as assigned. Reporting Relationship Executive management/senior staff Skills, Knowledge & Abilities Exceptional written and verbal communication skills including professional etiquette. Excellent interactive skills with the ability to work independently and proactively. Strong computer skills including Microsoft Office Suite and other business related software systems. Exceptional organizational skills including ability to prioritize and coordinate multiple projects. Strong knowledge of the insurance industry and the business unit. Education & Experience Some college with course work in Marketing, Business, Accounting, etc. desirable. Typically a minimum five to eight years strong administrative experience. In Chicago/New York, the average base pay range for this role is $90,000 to $125,000. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. #LI-CP1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois , Maryland, Massachusetts , New York and Washington, t he national base pay range for this job level is $47,000 to $78,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. As a member of CNA's Actuarial organization, you will be part of a community that provides deep specialization and discipline as trusted advisors, unlocks data to enable business partners to advance our global market strategy, and drives business solutions through actionable analytics and insights. Consider an actuarial opportunity on CNA's Warranty team. In this position you will develop and recommend actuarial pricing and perform profitability reviews for CNA's Warranty Consumer & Commercial Products business unit. You will collaborate with business partners at all levels and Actuarial senior leaders. You will serve as a trusted advisor to provide actuarial analyses and insights to support across technical and non-technical audiences and influence pricing decisions and long-term pricing strategies. Experience in this area is a plus, but not required. This is a great opportunity for those who are quick learners and detail-oriented multi-taskers looking to broaden their experience. Candidates at both the Senior Actuarial Consultant and Consultant level will be considered, position level will be determined based on qualifications. Exam taking candidates can participate in our Actuarial Education Program which provides competitive study support and exam raises as you grow your skills. This position works a hybrid work schedule at one of our CNA actuarial hub office locations including Chicago, IL; Radnor, PA; Warren, NJ; New York City, NY or Walnut Creek, CA. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Establishes relationship with business partners and functional subject matter experts, provides actuarial guidance as needed. Builds strong relationships with peers, business partners and leaders in order to influence a specific segment's strategy through the use of actionable insights and analytics. Completes profitability reviews, collateral reviews, profit sharing and other calculations according to annual schedule. Analyses feature detailed segmentation of results as necessary to fully inform management regarding performance of the business. Reports business progress to senior management, makes recommendations as required. Provides pricing to new accounts. May create and modify existing tools/analytics as needed. Remains current on state issues and regulations, industry activity and trends. Provide support to rate filing. Continually improve processes and maintain clear documentation of methods and assumptions. May perform additional duties as assigned. Reporting Relationship Director or above Skills, Knowledge & Abilities Strong knowledge of core functions of an insurance company and actuarial and statistical concepts. Advanced actuarial technical expertise and product specific knowledge. Ability to effectively to communicate and influence using analyses at various levels, including senior leadership. Experience building successful business partnerships. Strong analytical, critical thinking and problem solving skills with the ability to effectively resolve complex situations and issues. Solid project management skills with ability to manage multiple priorities effectively and lead teams. Ability to perform duties with a sense of urgency; utilizes and manages all available resources to meet due dates. Ability to make critical business decisions effectively within scope of authority. Ability to creatively and effectively manage through ambiguous and challenging problems, leads through change. Education & Experience Bachelor's Degree in a relevant discipline or equivalent. Typically a minimum of seven years of related work experience. Lower experience levels may be considered, position level will be determined based on qualifications. Near ACAS designation and/or working towards FCAS. Experience with Arius and Alteryx, a plus. #LI-KP1 #LI-Hybrid In Illinois/New York/California, the average base pay range for a Senior Actuarial Consultant/Actuarial Consultant is $97,000 to $185,000. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois , Maryland, Massachusetts , New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Individual contributor responsible for the overall management, business development, analysis and monitoring of a highly complex book of business. Recognized as a technical expert in an underwriting specialty. Under general management direction, works within broad limits of authority on assignments requiring a high degree of technical complexity and coordination. May have regional, industry segment or company-wide scope. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Works on highly complex underwriting risks employing diagnostic and systematic analysis to assess acceptability. Develops specialized endorsement language for highly complex risk. Determines appropriate pricing of complex risks for assigned book of business based on financial and competitive analysis in line with compliance requirements and with little oversight needed from superiors. Makes recommendations on underwriting policy and pricing strategy. Analyzes quality, quantity, and profitability of highly complex risks underwritten; prepares and presents reports to management. Markets products and services through agencies or through the brokerage community and makes field visits. Develops and maintains agency and/or broker relationships with large producers within the assigned territory to reach positive and profitable outcomes on complex, high-risk business. Keeps current on state/territory issues and regulations, industry activity and trends. May participate in industry trade groups. Mentors and guides less experienced underwriters and assists in the development of underwriting training. Utilizes advanced functionality in relevant CNA systems to perform day-to-day activities. Responsible for special underwriting projects and presentations. Reporting Relationship Manager or above Skills, Knowledge and Abilities 1. Advanced technical expertise, underwriting skill and high level of knowledge of insurance and underwriting principles, practices and procedures. 2. Strong communication, negotiation and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners. 3. Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects. 4. Ability to deal with ambiguous situations and issues. 5. Creativity in resolving unique and challenging business problems. 6. Knowledge of Microsoft Office Suite and other business-related software. 7. Demonstrated leadership skills. Education and Experience 1. Bachelor's degree or equivalent experience. Professional designations preferred. 2. Typically a minimum eight years underwriting experience. As determined by CNA and depending on the applicant's experience and/or qualifications, candidates may be hired into one of two Underwriter positions: Underwriting Consultant or Underwriting Consulting Director. Typically 7-10+ years of related experience. *LI-ES1 In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois , Maryland, Massachusetts , New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Recognized as a strategic expert aligned with Property Underwriting. Individual contributor responsible for business results through delivery of risk control services within the Property Underwriting Dept. Works within the broadest limits of authority requiring the highest degree of technical complexity and coordination. Provides risk control expertise for the most complex risks that informs underwriting decision-making processes. Operates as the single point of contact for the Property unit on assigned accounts. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: 1. Works with Property leadership to conduct, review and/or direct the evaluation and assessment of large and complex risks, or risks with significant exposures. Applies Risk Control policies, guidelines, insurance laws and regulations, and drives the resolution of critical risk control issues that impact account profitability. 2. As a technical expert, provides risk control perspective across an entire account portfolio. Utilizes corporate and location level details to build a broad account level view of exposures and controls. 3. Produces desktop risk control evaluations that are comprehensive and able to inform underwriting decisions by leveraging third party engineering reports, insurance risk assessments, publicly available information, and data evaluation tools. 4. Develops global account strategies to positively impact loss ratios, new business goals and retention requirements to achieve profitability targets for the BU. 5. Develops and maintains business relationships with internal and external business partners. Known expert among Risk Control staff and CNA partners within SBU, actively shaping new industry relationships. 6. Supports the BU with technical expertise to ensure ongoing organizational learning, development, and advancement of key areas for Risk Control. 7. Engages with underwriting to drive corporate strategies for a BU. May perform additional duties as assigned. Reporting Relationship Typically Vice President Skills, Knowledge & Abilities 1. Senior level technical and business management acumen, and knowledge of insurance, risk management principles, practices and procedures. Contract management skills. 2. Demonstrated success as a risk control professional managing large, complex, and high profile accounts 3. Highest level of property risk assessment expertise including knowledge of fire protection and detection systems including applicable codes and standards, as well as demonstrated competency in fire behavior/fire science and plan review. 4. Ability to assess natural hazard risk such as convective storm, coastal wind and flood and communicate appropriate mitigation strategies for portfolio exposed locations. 5. Ability to assess human element programs and building systems, assemblies and materials, including roofing assemblies. Knowledge of loss expectancy methodologies across various perils a plus. 6. Knowledge of hazards associated with occupancies in various segments including manufacturing risks, hospitality and real estate. 7. Excellent communication, negotiation, decision making and presentation skills. Ability to effectively interact with all levels of internal and external business partners. 8. Excellent analytical and problem solving skills, with the ability to prioritize and simultaneously manage multiple projects and teams. 9. Creativity in resolving unique and challenging business situations. 10. Ability to achieve results, at the portfolio level, by taking a proactive long-term view of business unit goals and objectives. 11. Knowledge of Microsoft Office Suite and other business-related software. 12. Ability and willingness to travel. Education & Experience 1. Bachelor's degree in engineering or science discipline preferred; Masters and/or professional engineering license a plus. 2. Professional designation(s) including P.E, CFPS, FE/EIT, ARM preferred. 3. A minimum of ten years of risk control experience. #LI-KC2 #LI-Remote In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois , Maryland, Massachusetts , New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Join our Audit team as an Underwriting Audit Consultant, where you will play a key role in ensuring underwriting excellence and compliance for National Accounts Casualty and Monoline Umbrella. This role ensures compliance with internal policies, procedures, and all applicable laws and regulations. The consultant evaluates underwriting quality, identifies improvement opportunities, and provides detailed reporting on audit results. This position reports to the Commercial and Specialty Underwriting Audit AVP. JOB DESCRIPTION: Performs a combination of duties in accordance with departmental guidelines: Conduct regular underwriting audits for Monoline Umbrella and large casualty accounts, ensuring compliance with underwriting guidelines and documentation quality. Assess underwriting quality by reviewing files for selection, quoting, pricing, and compliance with corporate underwriting guidelines. Prepare detailed reports on audit findings, highlighting trends, gaps, and recommendations for improvement. Collaborate with Business Unit Liaisons to ensure all audit responses and necessary action plans are submitted within required time frames. Support audit-related projects, collaborating with leadership and underwriting teams to implement findings and recommendations within established timelines. Partner with the Audit Leader and team members to enhance underwriting quality assurance and operational efficiencies. Contribute to the development and refinement of corporate underwriting guidelines, philosophies, and strategic initiatives. Perform additional duties as assigned to support departmental and organizational goals. Reporting Relationship Reports to the Commercial and Specialty Underwriting Audit AVP. Skills, Knowledge & Abilities Strong technical knowledge of large, complex underwriting risks and practices within the insurance industry. Excellent interpersonal and communication skills, with the ability to interact effectively with internal and external business partners at all levels. Superior analytical and problem-solving abilities; capable of managing multiple audits and projects simultaneously. High attention to detail and a results-driven approach to resolving issues. Proficiency in Microsoft Office Suite and other business-related software. Experience with Athenium/Team Think is preferred. Ability to adapt quickly in a rapidly evolving environment. 5+ years of experience in large accounts underwriting and/or Monoline Umbrella. Ability to influence and drive change. #LI-KC2 #LI-Remote In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois , Maryland, Massachusetts , New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Nurse Case Manager in a specialty area including but not limited to disability and psychiatry case management. Makes assessments and determinations applying various case and disability management principles within area of specialty. Ensures expeditious and effective claims decisions through collaboration with healthcare providers, employers, claimants and claims staff. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Assesses disability status, makes recommendations and identifies appropriate resources. Accountable for gathering and coordinating medical evidence for evaluation of functionality and makes assessments on restrictions and limitations and assigns length of disability. Consults on case management issues in area of specialty and applies effective case management interventions. Collaborates with medical and other providers to ensure appropriate treatment and return to work. Facilitates job modifications when appropriate and educates involved parties regarding claims process and functionality as it relates to job requirements while remaining externally focused. Addresses causality and refers to appropriate medical expertise. Documents according to jurisdictional, departmental and accreditation requirements. Reporting Relationship Typically Lead Specialty Nurse Case Manager Skills, Knowledge and Abilities Strong knowledge of case management, specialty area, medical terminology and conditions, insurance industry as well as company policies and procedures. Ability to exercise professional judgment and assume responsibility for decisions which have an impact on people, costs and quality of service. Excellent verbal, written, and presentation skills with the ability to convey technical issues in a clear, concise and effective manner. Strong interpersonal skills with the ability to effectively interact with internal and external business partners. Detail oriented with strong organizational and analytical skills as well as the ability to prioritize and coordinate multiple tasks. Knowledge of Microsoft Office Suite as well as other business related software. Ability to work independently. Education and Experience RN with BSN preferred. Eligible to sit for national case management certifications. Typically a minimum five years diverse clinical background, with two or more years disability management experience preferred #LI-AR1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois , Maryland, Massachusetts , New York and Washington, the national base pay range for this job level is $54,000 to $103,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. This is a hybrid role based in Chicago, IL This role leads CNA's enterprise-wide Vulnerability Management program, blending deep technical expertise with strategic leadership to safeguard assets across hybrid environments. The ideal candidate is a seasoned leader with proven experience managing vulnerability management teams and influencing cross-functional stakeholders. Expert-level proficiency with Tenable tools is mandatory, as is hands-on oversight of Managed Service Providers (MSPs) to ensure SLA compliance and technical quality. The position requires familiarity with Unified Vulnerability Management (UVM) concepts and Continuous Threat Exposure Management (CTEM) approaches to drive a proactive, risk-based strategy. Responsibilities include developing and executing policies, standards, and governance aligned with business and regulatory requirements, while ensuring vulnerabilities are identified, prioritized, and remediated effectively. Success in this role demands exceptional technical depth, strong leadership, and the ability to communicate complex risk and remediation strategies in clear business terms. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Technical (70%) Leads and executes a comprehensive Vulnerability Management program throughout a global technology organization leveraging legacy and modern assets and applications located on-premises and in the cloud. Own and operate the enterprise vulnerability management program, including vulnerability scanning, reporting, and remediation tracking. Builds and nurtures strong partnerships with asset owners and managed service providers to drive vulnerability remediation, mitigation, reduce exposure and potential business impact, and ensure secure asset configurations. Oversee and technically validate the MSP's delivery of vulnerability scanning and assessments using Tenable tools. Accountable for the vulnerability remediation process within CNA, which may include vulnerabilities discovered through, but not limited to, vulnerability scanning, ethical hacking, threat intelligence, application security, responsible disclosure, etc. Holistically owns the secure configuration management process within CNA, which may include working with various teams in developing secure technical specifications for technologies, assessing the environment against those specifications, and continuously improving the posture through governance and technical leadership. Develops enterprise policy, standards, plans, strategy, and procedures with specific regard to vulnerability management and secure configuration in alignment with business, industry, and regulatory requirements ensuring adherence across the enterprise to avoid audit findings and compliance gaps. Develops and presents VM program metrics, KPIs, KRIs, and other applicable performance reporting measures to communicate risk and program effectiveness to governance and leadership. Perform detailed analysis of vulnerability data to identify trends, recurring issues, and systemic weaknesses, and use this analysis to prioritize remediation efforts based on risk and business impact. Identifies, recommends, and prioritizes appropriate measures to manage and remediate vulnerabilities and reduce potential impacts on information resources to acceptable risk tolerances. Successfully partners with other teams to risk assess potential impact from vulnerabilities and recommends appropriate compensating security controls. Mentor and develop a team of vulnerability management professionals, fostering a culture of continuous learning and operational excellence. Be a champion for vulnerability management and information security including broadening awareness and use of the team's services, education of security best practices and integration with other business areas. Leadership (30%) Lead, mentor, and develop an internal vulnerability management team (FTEs and contractors). Serve as primary point of contact and escalation for the MSP, holding them accountable to SLAs, quality standards, and performance metrics. Communicate vulnerability risks, trends, and remediation progress to senior leadership, including executives and the Board, in clear business terms. Partner with application and infrastructure owners to ensure remediation activities are prioritized and executed effectively. May perform additional duties as assigned. Reporting Relationship Typically AVP or above Skills, Knowledge & Abilities Strong hands-on expertise with Tenable.sc, Tenable.io, or equivalent enterprise vulnerability scanning tools. Proven track record of leading vulnerability management programs and teams with expert-level knowledge and competence in security concepts and strategies and the ability to successfully implement them. Hands-on experience with leading vulnerability management tools at enterprise scale and strong technical understanding and experience assessing vulnerabilities and identifying weaknesses in legacy and modern assets and applications located on-premises and in the cloud. Expertise in identifying, evaluating, and prioritizing vulnerabilities within CNA's environment, paired with the capability to design and implement holistic remediation strategies that effectively address both immediate and long-term risks across CNA. Excellent written and verbal communications and interpersonal skills to work effectively with peers, leadership, and subordinates. Must be able to clearly communicate complex technical and business concepts both to business partners, internal and external teams, and leadership. Strong analytical and project management skills. Proven ability to effectively lead, manage, coach, and develop a team. This includes both direct leadership but also cross-functional capabilities. Proven experience managing MSP relationships, including SLA enforcement and technical oversight. 6+ years in a vulnerability management program. Knowing not only how to assess vulnerabilities but also prioritize and drive remediation activities. Experience interacting with auditors and regulators. Experience and comfort working across evolving cloud and on-premises hybrid environments and technologies. Self-starter with the ability to make independent data-driven decisions and the judgment to know when to seek guidance. Expert-level understanding of key vulnerability management and information security concepts, such as: risk, severity, exploitability, CVE, CVSS, asset management, secure configuration management, etc. Ability to foster collaborative, open, working relationships with stakeholders. Strong understanding of enterprise, network, endpoint, and application-level security issues and risks. Solid understanding of operating systems (Windows, Linux, Unix), networking, cloud platforms (GCP, AWS, Azure), and common enterprise application stacks. Education & Experience Bachelor's degree in Computer Science, or related discipline, or equivalent work experience. Typically, a minimum of ten years' related work experience in Information Technology. CISSP, CISM, PMP, Tenable or equivalent certifications preferred. #LI-ED1 #LI-HYBRID In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois , Maryland, Massachusetts , New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, check out our Candidate Guide. JOB DESCRIPTION: Essential Duties & Responsibilities Act as the senior technical analyst and process team lead for projects in functional area. Work collaboratively with stakeholders and plan and conduct working sessions to elicit and review business requirements as approved by senior management. Develop strategy and implement approach for creation of deliverables and all supporting documentation for the concept and definition phases of the project. Perform necessary research to fully understand the business issues, develop possible solutions and to support development of innovative, cost effective solutions, and recommend most viable business/technology solutions to management for approval. Ensure appropriate resources are assigned to project teams, manage resources and teams, and review and provide input on performance of team members as appropriate. Oversee design reviews to ensure project/system designs meet business needs. Define business requirements for API solutions integrating Guidewire policy center, ensuring seamless data flow and system compatibility. Design Google Cloud - hosted API's, optimizing for scalability, security and performance and utilizing IICS for ETL processes and data transformation. Perform API validation, analyzing JSON based API payloads, troubleshooting data integrations issues and collaborating with QA teams for defect resolution and system stability. Leverage insurance domain expertise in policy administration, underwriting, claims processing and regulatory compliance supporting rating models, premium reporting and downstream analytics. Act as technical resource on best practices, which may include technology or other business/functional areas. Continuously learn new trends and developments within functional area of expertise and the insurance industry. Participate in or lead the evaluation of software packages as they relate to the project/functional area. 100% telecommuting permitted from anywhere in the US. Reporting Relationship Typically Director or above Education & Experience Requirements Bachelor's degree in computer science, informatics, business or related and 5 (five) years of experience as a business analyst, consultant, project manager or related. Must have some work experience with each of the following: 1.) Define business requirements for API solutions integrating Guidewire policy center, ensuring seamless data flow and system compatibility; 2.) Design Google Cloud - hosted API's, optimizing for scalability, security and performance and utilizing IICS for ETL processes and data transformation; 3.) Perform API validation, analyzing JSON based API payloads, troubleshooting data integrations issues and collaborating with QA teams for defect resolution and system stability; and 4.) Leverage insurance domain expertise in policy administration, underwriting, claims processing and regulatory compliance supporting rating models, premium reporting and downstream analytics. 100% telecommuting permitted from anywhere in the US. Primary Location: United States - Chicago, IL Organization - Technology Mon-Fri., 8:30am - 4:45pm, 37.5 hours/week, $133,182 to $177,965 per year, overtime exempt. This position qualifies for CNA's employee referral policy program. Apply: CNA offers a standard benefits package. See a full list of benefits here: ************************************* Submit cover letter and resume at *********** #LI-DNI CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Under broad supervision provides administrative supervision to a legal support staff, and provides legal and administrative support to a managing attorney. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: • Assigns, distributes, coordinates and supervises the work activities of subordinate staff. • Leads, coaches and mentors work groups, and coordinates training and development while mobilizing others to deliver results. • Performs complex legal administrative support for managing attorney and on day to day operational matters. • Participates in complex and other special projects. • Prepares and distributes management reports. • As necessary, may be responsible for the day to day coordination and routine administration of office technical support, resolving or escalating issues as needed. • Under broad supervision provides administrative supervision to a legal support staff, and provides legal and administrative support to a managing attorney. Skills, Knowledge and Abilities • Ability to effectively lead, coach and mentor legal support staff. • In-depth understanding of legal terminology and practices as well as knowledge of the organization and insurance industry. • Excellent written and verbal communication skills including professional phone etiquette, and ability to effectively interact with internal/external business partners. • Excellent organizational skills including ability to prioritize and coordinate multiple projects. • Detail oriented with strong analytical skills. • Strong computer skills including Microsoft Office suite and other business related software systems. • Focuses on objectives to set direction and drive superior results. • Stays informed on relevant insurance industry trends. • Uses Metrics and information analysis and accesses technology resources as needed. • Builds a competitive organization by attracting, managing, developing and retaining the talent needed to win. • Value driven to provide superior solutions to internal and/or external customers. • Acts with a sense of urgency to advance priorities of the organization. • Helps other to excel through collaboration and building strong relationships. • Thinks creatively and uses diverse ideas to solve problems. • Raises expectations of self and others by continuously learning and broadening industry and technical skills. Education and Experience • Bachelor's Degree with paralegal certification, or equivalent. • Typically a minimum four years related experience. • Prior leadership experience preferred #LI-CP1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois , Maryland, Massachusetts , New York and Washington, t he national base pay range for this job level is $47,000 to $78,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. The mission of CNA's Enterprise Risk Management (ERM) function is to build upon an established risk management framework to support the achievement of the company's strategic goals. In order to do this, the ERM function collaborates with the business areas to integrate effective risk management practices across all areas of the business. The ERM function establishes an enterprise-wide view of acceptable risk levels and aggregates, models, and evaluates exposures across all areas of the business. This Enterprise Risk Management Consulting Director role is an individual contributor that will be responsible for driving the implementation of best in class ERM practices, and will proactively identify, assess, and quantify risks and impact of controls. In this position you will be responsible for building strong partnerships across the organization and being a strategic partner for the enterprise or business unit on risk related matters. Under general or minimum supervision, you will perform duties with broad latitude for judgment, and provide insightful analysis and decision support to leadership to help deliver on key priorities. This position requires expertise in problem identification, analysis and resolution. This includes working as an individual contributor, leading projects and working across teams to leverage internal and external resources to perform job responsibilities. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Establish partnerships with the business to serve as a specialized point of contact for enterprise or business unit risk-related matters. Develops effective partnerships with key stakeholders to capture business process requirements, and help translate these requirements into technical solutions to drive efficiency for the organization. Perform timely identification, assessment and quantification of insurance risks by owning and executing on related ERM processes. Coordinate and manage business level risk committees and forums to allow for continuous risk dialogues and enhancement of risk culture. Partners with the business on ongoing enhancements and develops forward looking key risk indicators used in the management of business risk reporting for committees and forums. Conduct periodic risk assessments to validate efficacy of controls and levels of residual risk. Implements risk management programs consistent with the organization's strategic plan. Advise, train and coach stakeholders to create greater transparency and understanding of effective controls. Partner with Corporate Compliance and Internal Audit on the Three Lines of Defense and ensure an effective and efficient feedback loop therein. Facilitate setting of meaningful risk appetite statements for the business; oversee resulting limits and ensure alignment with enterprise risk tolerances. Promote the utilization and embedding of economic capital and a risk/return framework within the business, bringing quantitative capabilities to the forefront. Produce advanced quantitative analyses in support of business decisions and scenario analysis, partnering closely with Exposure Management and Economic Capital Modeling. May perform additional duties as assigned. Reporting Relationship AVP or above Skills, Knowledge & Abilities Experienced thought leader with a track record of leading transformational projects and optimizing reporting used in decision-making. In-depth and proven understanding of enterprise risk management practices coupled with a good understanding of the industry including a broad understanding of underwriting, claims, reserving, pricing, and product development. Ability to collaborate with business and functional experts to provide risk assessment guidance, recognize risks and design control enhancements. Excellent analytical and problem solving skills, with the ability to effectively plan and direct multiple projects and project work teams. Exhibited sense of urgency to drive effective change across functions in a large organization Excellent interpersonal, presentation, verbal and written communication skills, with the ability to effectively interact with internal and external business partners. Ability to exercise professional judgment and assume responsibility for decisions which have an impact on people and quality of service. Strong knowledge of Microsoft Office Suite, accounting systems and applications, and other business-related software. Strong knowledge of data modeling development and reporting in data visualization tools such as Looker, Tableau, ThoughtSpot is a plus. Education & Experience Typically a minimum of ten years related risk and/or insurance experience. Candidates at lower experience levels may be considered, position level will be determined based on qualifications. Progressive experience leading teams and projects. Applicable certifications e.g. PRM, FRM, CPCU and/or professional/insurance designation, a plus. #LI-MR1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois , Maryland, Massachusetts , New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Individual contributor role working with the legal operations team by assisting with the administration and maintenance of legal systems and tools, facilitating the vendor payment process, and facilitating the Service of Suite process. Will participate as part of project teams or work groups related to operationalizing of legal operations initiatives. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Support the day-to-day administration of legal technology platforms (e.g. matter management, e-billing) including user setup, data entry, reporting and troubleshooting. Assist with processing legal invoices, ensuring compliance with billing guidelines, and coordinating with vendors and the Accounts Payable team to resolve payment issues. Maintain accurate data across legal systems and assist with generating reports and dashboards that track key performance metrics and operational trends. Review, research, and assign new service of process documents daily, ensuring accurate matter intake, appropriate routing to various teams and timely follow-up. Provide administrative and coordination assistance to the Subpoena Response Team as needed, including logging and/or tracking requests or liaising between the Subpoena Response Team and the legal team. Maintain process documentation, job aids and standard operating procedures to support consistency and knowledge sharing. Participate in cross-functional project teams to help implement new systems, improve workflows, and operationalize legal operations initiatives. Support intake processes for legal requests by helping triage requests, assign matters and ensure timely follow-up and routing. Help track vendor performance and engagement, maintain vendor contact and rate information, and assist with onboarding or documentation requests. Maintain and update the department's SharePoint page to ensure legal operations content, tools and resources are current, well organized and accessible to users. May perform additional duties as assigned. Skills, Knowledge & Abilities Broad understanding of legal operations. Solid knowledge of law firm practices and operations. Understanding of legal technology. Strong analytical and problem solving skills. Solid oral and written communication skills and ability to convey business requirements and technical needs in clear, concise, and effective manner. Solid client and interpersonal skills and ability to work effectively with internal business partners, IT staff and external users and partners. Ability to work independently as well as in a team environment. Advanced computer skills including Microsoft Office Suite and other business related software systems. Education & Experience Bachelor's degree in Business, Computer Science, a related discipline, or equivalent work experience. Typically a minimum of four years of experience in business analysis, or other related experience identifying and documenting business requirements #LI-CP1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois , Maryland, Massachusetts , New York and Washington, t he national base pay range for this job level is $47,000 to $78,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. We are looking for a Senior Product Owner who can drive transformative digital initiatives and deliver business value through innovative solutions. In this role, you will lead strategic initiatives within the product vision, translate business requirements into clear technology requirements, and ensure alignment between business objectives and technology strategies. Success requires a strong ability to build relationships and communicate effectively across diverse stakeholders across the business and IT, fostering collaboration and transparency throughout the product lifecycle. The ideal candidate brings experience with low-code and no-code platforms, as well as AI-driven solutions, to accelerate operational efficiency and innovation. Familiarity with tools such as Power Automate, Mendix, and Copilot is highly preferred, and experience with Guidewire or similar insurance platforms is a plus. A background in the insurance industry combined with expertise in emerging technologies will set you apart. This is an opportunity to lead initiatives that drive business effectiveness through technology, enhance user experiences, and drive complex strategic initiatives. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Leads cross-functional coordination to ensure that people, processes, and communications are fully aligned for seamless technology transitions. Develops and executes integrated deployment plans that address stakeholder engagement, process readiness, and communication strategies. Proactively identifies and resolves disconnects across teams to minimize disruption and maximize adoption. Supports one to two Agile Scrum teams on initiatives of medium to large complexity, and leads additional technology initiatives beyond the core product model to address evolving business needs Owns, defines, and prioritizes the team backlog, establishes story acceptance criteria, drives content via prioritized user stories, obtains customer validation and accept stories, ensuring that the solution effectively addresses overall program priorities. A thought leader in Scrum ceremonies (such as daily standups, sprint review meetings, retrospective meetings, cross-team coordination, and etc.), alongside the Scrum Master, ensuring that Scrum Teams adhere to the Scrum values of courage, focus, commitment, respect and openness in delivering high quality solutions. Fosters an environment of continuous improvement / learning. Leading by example, facilitates Product Backlog Refinement including reviewing and updating backlog item definition and developing acceptance criteria and value statements, providing information to the team so they can establish technical feasibility and scope estimates, analyzing ways to split backlog items into smaller chunks of incremental value, helping to inform the enablers required to support new features and capabilities, and establishing their capacity allocation. Builds customer and user insights into all stages of the Scrum planning and execution process, ensuring the continuous validation of stories with Customers and business users. Proactively analyzes metrics, and recommends changes to the product based on data from feedback loops Inspire and motivate a team where the members constructively challenge each other, have a sense of ownership, and advocate for the right long-term decision making. Builds a trusting and safe environment within the team, customers, and other stakeholders. May collaborate with Product Managers and other Senior Product Owners and other Product Owners, to ensure Stories align to value, goals and objectives of overall program priorities. May perform additional duties as assigned. Reporting Relationship Typically Director or above Skills, Knowledge & Abilities Strong executor, proven across complex initiatives Champion for the adoption of new Agile technologies and methodologies Ability to build and maintain collaborative relationships with stakeholders Highly collaborative with good conflict resolutions skills Proven ability to enact change quickly Willingness to develop Agile team members by inspiring, encouraging and providing constructive feedback Solid leadership skill Proven ability to work directly with Product Management, business stakeholders and technical/product teams Domain knowledge of solutions being developed Education & Experience Bachelor's degree or equivalent work experience Typically a minimum of five years as a Product Owner or equivalent role Experience with insurance or finance based products Successful track record with Agile methodologies Applicable certifications preferred (e.g. SAFe PO/PM, CSPO or PSPO) #LI-ED1 In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois , Maryland, Massachusetts , New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. This individual contributor position works under moderate direction, and within defined authority limits, to manage commercial claims with moderate to high complexity and exposure for a specific line of business. Responsibilities include investigating and resolving claims according to company protocols, quality and customer service standards. Position requires regular communication with customers and insureds and may be dedicated to specific account(s). This position enjoys a flexible, hybrid work schedule and is available in Plano TX, Brea CA, Downers Grove IL or Portland OR CNA office. JOB DESCRIPTION: Essential Duties & Responsibilities: Performs a combination of duties in accordance with departmental guidelines: Manages an inventory of moderate to high complexity and exposure commercial claims by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits. Provides exceptional customer service by interacting professionally and effectively with insureds, claimants and business partners, achieving quality and cycle time standards, providing regular, timely updates and responding promptly to inquiries and requests for information. Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters , estimating potential claim valuation, and following company's claim handling protocols. Conducts focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim. Establishes and maintains working relationships with appropriate internal and external work partners, suppliers and experts by identifying and collaborating with resources that are needed to effectively resolve claims. Authorizes and ensures claim disbursements within authority limit by determining liability and compensability of the claim, negotiating settlements and escalating to manager as appropriate. Contributes to expense management by timely and accurately resolving claims, selecting and actively overseeing appropriate resources, and delivering high quality service. Identifies and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Recovery or SIU resources for further investigation. Achieves quality standards on every file by following all company guidelines, achieving quality and cycle time targets, ensuring proper documentation and issuing appropriate claim disbursements. Maintains compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business. May serve as a mentor/coach to less experienced claim professionals May perform additional duties as assigned. Reporting Relationship Typically Manager or above Skills, Knowledge & Abilities Solid working knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices. Solid verbal and written communication skills with the ability to develop positive working relationships, summarize and present information to customers, claimants and senior management as needed. Demonstrated ability to develop collaborative business relationships with internal and external work partners. Ability to exercise independent judgement, solve moderately complex problems and make sound business decisions. Demonstrated investigative experience with an analytical mindset and critical thinking skills. Strong work ethic, with demonstrated time management and organizational skills. Demonstrated ability to manage multiple priorities in a fast-paced, collaborative environment at high levels of productivity. Developing ability to negotiate low to moderately complex settlements. Adaptable to a changing environment. Knowledge of Microsoft Office Suite and ability to learn business-related software. Demonstrated ability to value diverse opinions and ideas Education & Experience: Bachelor's Degree or equivalent experience. Typically a minimum four years of relevant experience, preferably in claim handling. Candidates who have successfully completed the CNA Claim Training Program may be considered after 2 years of claim handling experience. Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable. Professional designations are a plus (e.g. CPCU) #LI-Hybrid #LI-KA1 In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois , Maryland, Massachusetts , New York and Washington, the national base pay range for this job level is $54,000 to $103,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA's Underwriting Trainee Program offers a rewarding career path for individuals interested in working for a company that provides hands on experience and unique opportunities. As an Underwriting Trainee, you will have access to professional skills development, productivity courses and much more. Our curriculum provides: Instruction in insurance basics; underwriting, professional, sales and marketing skills. Technical training within discipline(s) and deeper knowledge of the broader industry. A combination of on the job and virtual training. Exposure to multiple lines of business and industry segments through a formal mentoring program. Instructor-led training, testing, self-study courses, Web-based training and practical application. A working relationship with critical enterprise-wide support functions. A unique opportunity to interact with senior leadership. JOB DESCRIPTION: We offer an opportunity for you to work with other underwriting, risk control and claim consultants to meet the evolving insurance needs of our clients. CNA's underwriters are responsible for selecting and pricing risks that have profit potential. The process requires underwriters to evaluate a business by reviewing industry, business and government data, then deciding whether to accept or decline the risk. The underwriter is also responsible for pricing, as well as maintaining a steady flow of new and renewal business. Our effective career pathing programs, including our leadership tracks, offer you the opportunity to grow your career at CNA. CNA boasts a diverse network of more than 6,000 professionals with eight Employee Resource Groups (ERGs) including: Advocacy for Visible & Invisible Disabilities (AVID), Asian Professionals for Excellence (APEX), Empowering Black Professionals (EBP), Generational Perspectives (GP), Organization of Hispanics and Latine Americanos (¡OHLA!), Pride, Women Impacting Leadership (WIL), and Veterans. Knowledge, Skills & Experience: Bachelor's degree with a minimum 3.0 GPA strongly preferred; equivalent experience considered. Commitment to develop knowledge and understanding of underwriting. Strong sales aptitude. Effective analytical and problem-solving skills, good verbal and written communication skills, and the ability to learn rapidly. Excellent interpersonal skills, including an ability to influence, overcome obstacles and develop positive business relationships. Must be legally authorized to work in the United States without sponsorship now or in the future. #LI-ES1 #LI-hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois , Maryland, Massachusetts , New York and Washington, the national base pay range for this job level is $35,000 to $65,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Join CNA as our AI Compliance Director-a strategic leader driving the future of responsible AI and technology governance. You will help shape enterprise-wide compliance, champion ethical AI, and collaborate across business areas to ensure our organization remains at the forefront of regulatory excellence. JOB DESCRIPTION: Key Responsibilities Lead AI Governance: Serve as the Compliance AI Program Owner, overseeing intake, triage, and lifecycle management of AI initiatives. Ensure responsible, ethical, and compliant AI implementation. Regulatory Strategy: Monitor global legislative and regulatory frameworks affecting information technology, cybersecurity, artificial intelligence, and data privacy. Translate requirements into actionable policies, standards and procedures. Risk Management: Conduct and oversee compliance-focused risk assessments. Develop and maintain a compliance risk register for technology-related risks. Cross-Functional Collaboration: Partner with IT, Information Security, AI Governance, Legal and Enterprise Risk Management teams to embed AI governance into operational workflows and third-party risk management. Program Optimization: Streamline AI governance processes, automate workflows, and identify opportunities to enhance compliance maturity and reduce friction for business users. Training & Communication: Provide guidance and training on responsible AI practices. Communicate compliance priorities to senior leadership and stakeholders. Monitoring & Reporting: Maintain audit-ready documentation, define KPIs, and report governance metrics to senior leadership. Qualifications Bachelor's degree with Master's preferred in Computer Science, Risk Management, Data Ethics, Law, or a related discipline or equivalent. Law degree or compliance certification preferred. 10+ years of related experience, with 5+ years in compliance, risk management, or AI governance. Proven experience developing and implementing AI governance frameworks. Expertise in regulatory impact assessments, policy development, and compliance program optimization. Familiarity with AI risk assessment tools, audit procedures, and governance automation platforms. Skills & Abilities Senior-level knowledge of regulatory compliance, especially insurance compliance. Deep understanding of AI, Data Privacy, and Cybersecurity regulations. Certifications in compliance, AI governance, data privacy (e.g., CIPP, CIPM), or cybersecurity (e.g., CISSP) are highly valued. Exceptional leadership, communication, and cross-functional influence. Analytical, strategic, and proactive mindset with strong project management skills. Ability to exercise professional judgment and drive results in a dynamic environment. Why CNA? Be a key architect of our AI and technology compliance strategy. Work with senior leaders and shape enterprise-wide impact. Drive innovation in compliance and governance. Competitive compensation, benefits, and opportunities for growth. Ready to lead the future of AI compliance? Apply today and help us build a safer, smarter enterprise. #LI-CP1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois , Maryland, Massachusetts , New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Under broad supervision, responsible for underwriting risks in a renewal book of business for Private/Non-Profit Management Liability. Works within limited authority on assignments of moderate technical complexity. Utilizes underwriting policies and guidelines, rating manual rules and insurance laws and regulations. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Reviews applications and financial requirements for risks requiring moderate technical underwriting skills. Determines acceptability of risk in accordance with company guidelines and standards. Recommends appropriate pricing and coverage modifications or enhancements for risks after complete analysis and consideration of applicant documentation, business factors and competitive situations. Prepares quotes and answers questions from agencies, internal and external contacts and escalates issues as necessary. Prepares written communication on adverse underwriting decisions, rate appeals, underwriting requirements, status and declinations. Verbally notifies agents of decisions where appropriate in order to ensure clear understanding of the decision. Analyzes quality, quantity, and profitability of risks underwritten and prepares reports for management review. May assist in marketing products and services through agencies or through the brokerage community and makes field visits. Develops and maintains positive agency and/or broker relationships to ensure positive outcomes. Keeps current on state/territory issues, regulations and trends. Works with more senior underwriters or management on risks exceeding authority level or requiring special handling. Develop proficiency in all relevant CNA systems. Also, may update the underwriting systems. Skills, Knowledge & Abilities 1. Knowledge of underwriting and insurance industry theories and practices. 2. Developing technical expertise and negotiation skills and product specific knowledge of Private/Non-Profit Management Liability. 3. Strong interpersonal and communication skills. Ability to effectively interact with all levels of CNA's internal and external business partners. 4. Ability to work independently. 5. Strong ability to identify, analyze and solve problems as well as the ability to learn rapidly, adapt quickly to change, and to manage and prioritize multiple concurrent projects. 6. Ability to exercise independent judgment and make sound business decisions effectively. 7. Knowledge of Microsoft Office Suite as well as other business-related software. 8. Demonstrated leadership skills Education & Experience 1. Bachelor's degree or equivalent experience. 2. Completion of a formal underwriting training program or minimum one year underwriting experience. #LI-KE1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois , Maryland, Massachusetts , New York and Washington, t he national base pay range for this job level is $47,000 to $78,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. The Enterprise Architect will join CNA as an individual contributor owning the overall architecture for their Scaled Agile aligned portfolio(s) aligned to US P&C Underwriting functions. The ideal candidate will have a solid foundation of Commercial P&C Insurance practices and Underwriting knowledge, as they will be instrumental in aligning the Underwriting business strategy with our technology vision and in driving innovative and effective solutions for a diverse and complex set of business problems. The Enterprise Architect will be responsible for deconstructing a business problem into the required components and processes, identifying key decisions and solution trade-offs and ultimately defining the architectural solution direction that solve the problem. To this end, the EA must often bringing clarity to the ambiguous by creating concise and compelling stories and communications for various stakeholders. The individual will serve as the primary architectural leader in the assigned portfolio(s), providing leadership to both the business and technology teams to drive solution directions and recommendations that advance the strategic goals and vision of both business and technology. : Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Individual contributor accountable for end-to-end architecture solutions for business portfolio(s), serving as the principal designer for the portfolio within the context of a portfolio-level SAFe framework. Lead the alignment of business strategy and technology vision, working closely with senior business and technology leadership, fostering constructive tension and collaboration to shape and influence strategic decisions and drive innovative and effective solutions for complex business problems. Establish the portfolio level epic backlog, in collaboration with portfolio leadership, to enable strategic business and technology capabilities within the business area and identifying synergies across the enterprise. • Drive architectural advancement through enabler initiatives, influencing cross-domain capabilities, foundational components and NFRs. Assess portfolio-level epics, deconstructing business problems to define architectural solution direction, and provide clarity to ambiguous situations. Responsible for establishing the technical blueprint and guiding principles for portfolio epics, encompassing conceptual architecture, contextual overview, capability interaction, and system interfaces, providing authoritative direction for the release train's feature development • Align portfolio-level architecture with broader enterprise architecture initiatives, contributing to the development of architectural frameworks and strategies. Evaluate emerging technologies and industry trends, proposing technology adoption strategies to enhance business capabilities. Improve architectural practices, methodologies, and processes within the portfolio, fostering a culture of continuous learning and improvement. Assess and manage technical debt, prioritizing and addressing areas of improvement as part of the portfolio backlog. Provide leadership and guidance in the creation of architectural standards, principles, and best practices to ensure the coherence, security, and scalability of our technology landscape. Maintain conceptual overview of the portfolio including the inventory of the application landscape, application strategies, and risk scores associated to the applications. Support and coach System Architects in building their skillsets and ensuring alignment with standards and patterns. May perform additional duties as assigned. Reporting Relationship Typically AVP or above Skills, Knowledge & Abilities Strategic and innovative leader within a technology organization, driving an architectural strategy and vision. Proficient in agile methodologies and applying enterprise architecture principles to the development lifecycle. Ability to design target state solution architectures using modern decoupled, event-based, and API-enabled frameworks. Strong knowledge of contemporary technology and business trends, enabling creative and cost-effective problem-solving. In-depth understanding of business functions and processes within the organization and across the industry. This role will be focused across various Underwriting capabilities within CNA's US P&C insurance business units. Prior knowledge of experience in building technology strategies and designing technology solutions to enable and enhance these capabilities is required. Excellent communication, collaboration, consultative and leadership skills to effectively engage, influence, and build partnerships with stakeholders at all levels of the organization. Proficient in complex problem-solving, with the ability to articulate approaches and solutions to both business and technology partners effectively. Familiarity with end-to-end architecture processes and procedures, including experience with EA frameworks (e.g., TOGAF) and SAFe Agile. Education & Experience Experience in commercial insurance industry and applicable certifications preferred. • Degree in Business Information Systems, Computer Science or equivalent experience. Typically a minimum of nine years of solid, diverse work experience in technology including experience with business analysis, solution design, architecture, and development. Experience working as an Enterprise Architect in corporate environment, preferably in a SAFe portfolio-level capacity. Experience in managing and resolving architectural challenges and trade-offs while considering both technical and business requirements. Job Description Confidential & Proprietary Experience working with diverse stakeholders, such as business leaders, technology teams, and enterprise architects, to align technology strategies with business objectives. • Experience in providing strategic guidance and recommendations to senior leadership regarding technology investments and architectural decisions experience Education & Experience Bachelor's degree in Computer Science, or related discipline, or equivalent work experience. Typically, a minimum of ten years' related work experience in Information Technology. #LI-ED1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois , Maryland, Massachusetts , New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. This individual contributor position works under general direction, and within broad authority limits, to manage commercial claims with high complexity and exposure for a specific line of business. Responsibilities include the coordination of all claim resolution activities in accordance with company protocols, while achieving quality and customer service standards. Position requires regular communication with customers and insureds and may be dedicated to specific account(s). JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Manages highly complex investigations of claims, including coverage issues, liability, compensability and damages. Determines if a major claim should be settled or litigated and implements an appropriate resolution strategy accordingly. Effectively manages loss costs and claim expenses. Manages all types of investigative activity or litigation on major claims, including the posting of appropriate reserves in a timely manner. Coordinates discovery and litigation strategy with staff counsel or panel attorneys. Negotiates highly complex settlement packages, and authorizes payment within scope of authority, settling claims in most cost effective manner and ensuring timely issuance of disbursements. Coordinates third party recovery with subrogation/salvage unit. Makes recommendations on claims processes and resolution strategies to management. Analyzes claims activities; prepares and presents reports to management and other internal business partners and clients. Works with attorneys, account representatives, agents, doctors and insureds regarding the handling and/or disposition of highly complex claims. Keeps current on state/territory regulations and issues, industry activity and trends. May participate in industry trade groups. Provides guidance and assistance to less experienced claims staff and other functional areas. Responsible for input of data that accurately reflects claim circumstances and other information important to our business outcomes. Reporting Relationship Manager or above. Skills, Knowledge and Abilities Advanced technical and product specific expertise, claims resolution skill and knowledge of insurance and claims principles, practices and procedures. Strong communication, negotiation and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners. Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects. Ability to deal with ambiguous situations and issues. Creativity in resolving unique and challenging business problems. Knowledge of Microsoft Office Suite and other business-related software. Ability to adapt to change and value diverse opinions and ideas. Ability to manage and prioritize multiple projects. Ability to evaluate claims based on a cost benefit analysis. Ability to fully comprehend complex claim facts and issues; and to further articulate analyses of claims in presentations to business partners and management as well as in internal reports. Ability to implement strategies with a proactive long-term view of business goals and objectives. Education and Experience Bachelor's degree or equivalent experience. Professional designation preferred. Typically a minimum eight years claims experience. #LI-AR1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois , Maryland, Massachusetts , New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Under direction of the Small Business Strategy leader, plans, and implements Small Business strategic and operational projects, assists with assessment, implementation, and measurement of projects, and develops enhancements to critical business processes for small commercial. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Leads the end-to-end management of large-scale projects, driving initiatives from ideation through execution and post-implementation analysis, including effectiveness review and return on investment measurement. Develops, implements, and measures annual and reoccurring processes for Small Business in connection with Small Business Leadership. Creates and manages essential reporting functions, including annual budgeting and forecasting of key events and meetings for internal and external engagements. Partners with marketing, event management, and sales team members to develop print and digital collateral, sales incentives, Agency Council, and industry surveys for advancing small business, incorporating continuous feedback, and driving brand recognition. Measures implementation and outcomes to ensure a return on investment. Acts as a liaison between management, marketing, technical staff and others in the enterprise, to understand business issues and develop and recommend the most cost-effective solutions. Conducts ongoing competitive intelligence and market research to identify emerging trends and opportunities, enabling the Small Business team to proactively develop initiatives that enhance relevance and differentiation in the marketplace. Maintains enterprise relationships to understand people, processes, and procedures; connect small business with the enterprise and identify shared resource opportunities. May perform additional duties as assigned. Reporting Relationship Typically reports Director or above Skills, Knowledge & Abilities Strong knowledge of project management principles and project leadership skills. Knowledge of the insurance industry as well as the organization's strategies, goals, and business objectives. Strong analytical and problem-solving skills. Excellent organizational skills including ability to independently prioritize, coordinate and manage multiple projects and stakeholders. Ability to prepare and interpret financial and statistical reports. Ability to exercise independent judgement and to make critical business decisions effectively. Good communication, interpersonal and presentation skills both verbal and written. Strong computer skills including Microsoft office suite and other business related software. Education & Experience Bachelor's Degree preferred or equivalent experience. Typically, a minimum of five years project related experience plus three years project management or analytic experience. #LI-KC2 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois , Maryland, Massachusetts , New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.