Job DescriptionBenefits:
Bonus based on performance
Employee discounts
Flexible schedule
Opportunity for advancement
Paid time off
About Check N Play Check N Play is a fresh and thoughtfully curated concept for families with kids aged 18 months to 6 years. We're not a daycarewe're an imaginative, enriching space where children can explore independently or with their caregivers, while parents relax with great coffee, snacks, and retail options in a modern caf setting.
As we growwith multiple locations on the horizonwere building a founding team of energetic, warm, and creative individuals ready to make this a joyful experience for everyone who walks through the door.
What Youll Do
Play Attendants are cross-trained to support:
The Play Floor Engage with children and caregivers to facilitate safe, meaningful play
Curriculum Activities Help plan and deliver rotating weekly activities like art projects, sensory play, storytime, and music
Guest Check-In & Retail Greet families, process check-ins, and support retail transactions
Caf Operations Prep drinks and snacks, manage registers, and maintain a clean caf environment (tips available during these shifts)
Special Events Assist with birthday parties and pop-ups, from setup through guest support and cleanup
Sales Support Recommend memberships, classes, and partiesearn spot bonuses when you help close the deal!
What Were Looking For
CPR Certification (required)
Experience working with young children in educational or play-based settings (preschool, afterschool, camps, etc.)
High energy, a strong work ethic, and comfort working in a physically active role (lots of bending, lifting, crawling, and smiling)
Friendly, guest-centered attitude and strong communication skills
Comfort working across multiple areasplay, caf, retail, and events
If assigned to the Cafe, a Food Handlers Certification (or willingness to obtain upon hire)
Ability to lift and carry at least 50lbs
Bonus if you have:
A background in early childhood education, child development, or related fields
Experience designing curriculum or structured kids activities
Previous caf, retail, or hospitality experience
Bilingual language skills (especially Spanish, Korean, or Mandarin)
Why Join Check N Play?
Competitive Pay $17 to $20 per hour based on role and experience. Tips are included for Cafe shifts.
Paid Holidays and Paid Sick Leave.
Spot Bonuses Rewarded for driving memberships, event bookings, and upsells
Creative Freedom Help build and lead enriching, themed play activities
Cross-Functional Training Get experience in hospitality, early childhood, events, and retail
Professional Growth Join a launch team with future opportunities as we open new locations
Supportive Culture Work with a team that values kindness, flexibility, and fun
Sound Like a Fit?
Whether you're looking to lead or support, this is your chance to join a unique, joyful concept at the ground level. Apply now and help create an experience families loveand return to again and again.
$17-20 hourly 8d ago
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Director, Revenue Accounting Operations
Zip 4.7
San Francisco, CA job
The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.
Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.
We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us!
Your Role
We are seeking a highly motivated and technically proficient Director of Revenue Accounting to lead our critical revenue accounting operations. This is a demanding, high-visibility, "roll-up-your-sleeves" role ideal for a leader who thrives in a fast-paced, high-growth environment and is ready to get into the details while maintaining strategic oversight. You will have end-to-end ownership of all aspects of the revenue stream, including complex ASC 606 revenue recognition, commissions accounting, and the accounts receivable/collections function. Success in this role requires a hands‑on approach, exceptional communication skills, and the ability to partner directly with the key stakeholders and executive leadership to drive operational efficiency, ensure compliance, and scale our processes for rapid growth. The ideal candidate will be a dynamic leader ready to mentor and develop a team while simultaneously designing and implementing systems and making process improvements.
What you'll do
Oversee the end-to-end global revenue recognition and AR process, driving the monthly close to ensure accuracy, compliance, and timely execution.
Develop and maintain global revenue recognition policies and technical accounting memos (e.g., ASC 606), serving as the key subject matter expert for all related matters.
Manage the end-to-end invoicing and collections process. ensuring accuracy, timely delivery, and adherence to contractual terms.
Proactively monitor and implement strategies to maintain strong collections, optimizing cash flow and minimizing bad debt exposure.
Manage the accounting for sales commissions, including the accurate amortization of capitalized costs and related financial reporting.
Partner closely with Sales, Legal, Finance, and Deal Desk as the key subject matter expert during the sales contracting process to ensure favorable contract terms and accurate revenue recognition.
Develop and drive critical projects and initiatives related to systems, process optimization, and operational efficiency with cross-functional teams.
Lead, mentor, and develop a high-performing team, managing day-to-day operations and fostering a collaborative, growth-oriented environment.
Serve as the primary point of contact for external auditors on all revenue, commissions accounting and AR”-related matters.
What you'll need
Bachelor's Degree in Accounting, Finance, or related field
Minimum 10+ years of relevant work experience; experience in public accounting and/or high‑growth companies preferred
Experience implementing key systems from the “ground‑up” working closely with cross‑functional teams
Exceptional ability to interact, communicate, and present complex revenue topics clearly to key cross‑functional teams and executive leadership
Ability to multitask and maintain organization in a dynamic, fast‑paced environment.
Proven ability to independently drive complex projects under ambiguity and deliver results.
Proficient in MS office, experience with Netsuite a plus.
The salary range for this role is $210,00 - $300,000. The salary for this position is determined based on a variety of job‑related factors that may include location, relevant experience, education, or particular skills and expertise.
Perks & Benefits
At Zip, we're committed to providing our employees with everything they need to do their best work.
📈 Start-up equity
🦷 Full health, vision & dental coverage
🍽️ Catered lunches & dinners for SF employees
🚍 Commuter benefit
🚠 Team building events & happy hours
🌴 Flexible PTO
💻 Apple equipment plus home office budget
💸 401k plan
We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
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$300k yearly 4d ago
Corporate Marketing Associate
Zip 4.7
San Francisco, CA job
The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (over 30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.
Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last four years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.
We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting‑edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us!
The Role
As an Corporate Marketing Associate at Zip, you'll join the growing team responsible for shaping and driving our corporate narrative-both internally and externally. You'll become one of the company's go‑to messaging experts, helping define how Zip shows up in the market through compelling content that drives thought leadership and elevates our brand.
In this role, you'll focus on creating and managing content for corporate events, executive presentations, and webinars-helping to tell Zip's story in ways that engage customers, prospects, and partners.
This is an ideal opportunity for an early‑career communications or marketing professional with strong messaging instincts and a passion for visual storytelling-someone proactive, eager to grow fast and make an impact at a high‑velocity startup.
What You'll Do
Develop high‑impact messaging and thought leadership content that positions Zip as an industry leader
Craft presentation and event materials for Zip's flagship events (like Zip Forward) as well as a high volume of third‑party conferences and webinars
Build executive keynote content, helping to prepare Zip leaders and customer speakers to take the stage with confidence
Support the development and enablement of Zip's corporate narrative across key brand assets, including the corporate pitch deck, messaging library, and website
Collaborate cross‑functionally with product marketing, customer marketing, event marketing, content, and brand design teams to ensure consistency and alignment across all channels
Qualifications
1‑3 years of experience in corporate communications, product marketing, events marketing or a related role.
Excellent writing, speaking, and storytelling skills, along with a sharp eye for visual communication.
Passion for presentations and a slide‑building savvy; proficient in Google Slides, PowerPoint, and/or Apple Keynote.
Strong project management and organization skills; able to juggle multiple priorities and meet deadlines in a fast‑paced environment.
Ability to collaborate across teams, build strong relationships, and align stakeholders at all levels.
Nice to Haves
Previous role in B2B, especially enterprise software.
Experience with webinar or event planning/production.
Familiarity with basic design principles and tools like Figma or Adobe Creative Suite.
The salary range for this role is $90,000‑$120,000. The salary for this position is determined based on a variety of job‑related factors that may include location, relevant experience, education, or particular skills and expertise.
Perks & Benefits
📈 Start‑up equity
🦷 Full health, vision & dental coverage
🍽️ Catered lunches & dinners for SF employees
🚍 Commuter benefit
🚠 Team building events & happy hours
🌴 Flexible PTO
💻 Apple equipment plus home office budget
💸 401k plan
We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
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$90k-120k yearly 1d ago
Global Revenue Accounting & AR Leader
Zip 4.7
San Francisco, CA job
A leading software company in San Francisco is seeking a highly motivated Director of Revenue Accounting. The ideal candidate will oversee revenue recognition processes, manage invoicing, and mentor a high-performing team. This role requires over 10 years of experience, a Bachelor's degree in Accounting or Finance, and proficiency in MS Office and Netsuite. The salary range is $210,000 - $300,000, with extensive perks including equity and flexible PTO.
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$35k-50k yearly est. 4d ago
Director, Product Design
Zip 4.7
San Francisco, CA job
The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.
Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.
We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us!
Your Role
We're hiring a Design Director to lead our Procure-to-Pay product group. In this role, you will be responsible for scaling Zip's Procure-to-Pay product line, a critical revenue driver for Zip. Your teams will oversee purchase order issuance/management, AP automation workflows, and global payments and card platforms. You will ensure we continue to deliver a consumer-grade purchasing experience for business users, while also meeting the increasingly complex process orchestration and functionality requirements of finance teams.
Your portfolio should demonstrate a strong sense of craft and an understanding of best practices and design principles.
You Will
Build and manage a talented team of designers that consistently delivers on projects and is well-balanced across a range of design skill sets
Define the overall UX strategy, future vision, goals, success metrics, roadmap, and sprint commitments for our Procure-to-Pay product.
Responsible for overall team performance and health, resource allocation, and project prioritization
Lead and manage the design and end-to-end experience of our Procure-to-Pay product from conception to launch in partnership with product managers and engineers
Cultivate a healthy design process for the team, and be a key contributor to product strategy, driving business outcomes through design
Set and uphold a high standard of design craft and systems thinking across the company, ensuring consistency and excellence
Effectively communicate your team's product goals and connect related projects across the company so that problems or joint decisions can be resolved quickly
Scale an enterprise grade product that is highly differentiated in the market
Stay abreast of industry trends, emerging technologies, and design best practices - especially within Generative AI.
Qualifications
10+ years of experience in Product Design in high-growth startups, B2B - tech companies.
4+ years of design leadership experience with direct reports under your guidance and leadership
Strong cross-functional collaboration skills-you inspire confidence with product, engineering, and go-to-market teams.
Extreme attention to detail and ability to quickly grasp complex business processes and industry knowledge. Ability to work effectively in a fast-paced, results-driven environment.
Ability to balance long-term vision with short-term execution in a high-growth environment.
Excellent communication and storytelling abilities, with an eye for both detail and the big picture.
A proven track record of building and leading high-performing design teams.
Passion for creating experiences that make complex processes simple, usable, and delightful.
The salary range for this role is $240,000 - $300,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.
Perks & Benefits
At Zip, we're committed to providing our employees with everything they need to do their best work.
📈 Start-up equity
🦷 Full health, vision & dental coverage
🍽️ Catered lunches & dinners for SF employees
🚍 Commuter benefit
🚠 Team building events & happy hours
🌴 Unlimited PTO
💻 Apple equipment plus home office budget
💸 401k plan
We\'re looking to hire Zippers and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn\'t exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
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$240k-300k yearly 3d ago
Senior Customer Success Manager
Zip 4.7
San Francisco, CA job
The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.
Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose‑built procurement platform that provides a simple, consumer‑grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.
We have a world‑class team coming from category‑defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting‑edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us!
Your Role
We're looking for a Senior Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. As a Sr. CSM, you'll work closely with sales, implementation, engineering and product while also working with a variety of customer stakeholders. You will advise customers on how to transform the way they manage B2B purchasing across their business, creating immediate value and efficiency for employees through product adoption and enablement.
This role is ideal for you if you enjoy being a product expert, creative problem solving, and want to work with a world‑class team and customers such as Coinbase, Snowflake, Toast, Northwestern Mutual, Notion, Canva, Samsara, Databricks, Miro, and many more.
You Will
Help our largest customers drive procurement success on the Zip platform.
Define customer business outcomes and partner with our customers to deliver those outcomes on a continuous basis.
Act as a trusted procurement advisor and thought partner to continuously educate and enable our customers on Zip's platform and procurement best practices.
Identify champions and build relationships with key business stakeholders across Procurement, Finance, Legal, IT/Security, and Privacy/Compliance teams.
Maintain high levels of customer engagement and satisfaction with a focus on customer adoption and loyalty.
Manage customer health and hedge account risks based on data‑driven adoption metrics.
Partner closely with product and engineering to translate business needs and requirements into new solutions for customers, while skillfully managing customer expectations.
Train and empower customers to be product specialists to become increasingly self‑sufficient for their organization.
Partner with the renewals team to achieve target GRR.
Continuously improve Customer Success assets and processes. We're an early‑stage company, we want people who are excited to build and motivated to up‑level the status quo!
Qualifications
8+ years of relevant work experience working in customer‑facing customer success, technical account management or strategic consulting organization. B2B SaaS experience in a high‑paced environment is a benefit.
Procurement experience (procurement, sourcing, or vendor management background) and familiarity with procurement technologies such as ERP (Netsuite, Coupa, etc.), HRIS (Workday etc.), CLM, GRC, JIRA, ServiceNow workflow management tools.
Excellent interpersonal skills and ability to establish quick rapport and trust with customers.
Strong project management skills to manage a dynamic customer portfolio.
Creative problem solver while being attentive to details.
Business process‑oriented and ability to think about workflow efficiency (e.g. diagrams, conditionally based logic, etc.).
Proactive team player that is able to identify process gaps and willing to jump in and help wherever needed (company, team, self mentality).
Nice to Haves
Payments software experience (invoicing, PO creation) and background working with CFOs, Controller, Accounts Payable / Accounts Receivable roles.
Experience with SaaS workflow management tools (low code / no code configuration).
Experience working in a top tier consulting firm or have an MBA.
The salary range for this role is $130,000- $160,000 OTE. The salary for this position is determined based on a variety of job‑related factors that may include location, relevant experience, education, or particular skills and expertise.
Perks & Benefits
📈 Start‑up equity
🦷 Full health, vision & dental coverage
🍽️ Catered lunches & dinners for SF employees
🚍 Commuter benefit
🚠 Team building events & happy hours
🌴 Flexible PTO
💻 Apple equipment plus home office budget
💸 401k plan
We're looking to hire Zippers and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
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$130k-160k yearly 2d ago
Enterprise Foundations PM: Secure Platform & Data
Zip 4.7
San Francisco, CA job
A leading procurement platform in San Francisco is seeking a Product Manager for Enterprise Foundations. The candidate will drive security and user experience across the platform, manage authentication and data governance, and collaborate with various teams. The ideal candidate has 4-8+ years of experience in product management and is skilled in enterprise-level security and identity management. Competitive salary and benefits are offered, plus a hybrid work model.
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$143k-197k yearly est. 4d ago
Engineering Sourcer (Contract)
Zip 4.7
San Francisco, CA job
The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.
Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.
We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us!
Your Role
As a part of Zip's Engineering recruiting team, you will be responsible for the building blocks of the company. As an Engineering Sourcer (Contract), you will be responsible for identifying, engaging, and helping screen candidates. The ideal candidate is a self-starter who is able to learn, move, and adapt quickly, and remains laser focused on both quality and strong results.
You Will
Effectively identify and attract Software Engineering candidates
Source a large pipeline of high quality candidates across evergreen or high priority roles
Engage exceptional technical candidates, engage and vet them, and manage interviewing and hiring processes, keeping candidate experience top of mind
Partner with Zip's leaders to define hiring needs and ideal candidate profiles
Partner closely with cross-functional team members to land successful
Track recruiting metrics and performance to continuously improve Zip's recruiting processes
Qualifications
1+ years experience of engineering sourcing experience
Ability to influence and build strong relationship with senior leadership
Fantastic written and verbal communication skills
Have a strong sense of ownership and strive for excellence in everything you do
Pride yourself in being incredibly proactive and moving fast
Detail-oriented and organized, extremely proactive, and comfortable managing multiple reqs or competing priorities at a time
Proven track record of building strong relationships with senior leadership
Nice to Haves
Experience in a fast paced startup environment
Previous full-cycle recruiting experience
Experience negotiating compensation, working with startup equity and ambiguity
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$81k-111k yearly est. 2d ago
GTM Strategy & Operations, Incentive Compensation Lead
Zip 4.7
San Francisco, CA job
The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.
Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.
We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us!
Your Role
You'll own the full lifecycle of GTM incentive compensation: from partnering with leadership to defining incentive structures that align to company goals, to building and managing quota methodologies, to ensuring airtight execution, governance, and reporting of our incentive compensation policies. Your work will influence hiring, rep productivity, pipeline health, territory design, and forecasting.
This role sits at the heart of GTM Strategy & Operations, where analytical horsepower, structured thinking, and cross-functional alignment are essential. You'll work directly with Zip's executive team, including our CFO, VP of Sales, and Head of GTM Strategy and Operations. You will be responsible for designing, operationalizing, and running the incentive structures that drive Zip's revenue engine.
Our GTM Strategy & Operations team is at the center of our growth. If you thrive in a high-ownership environment and want to work across functions to drive impact, this role is for you.
What You'll Do
Design incentive structures that drive GTM performance: Work directly with Sales, Finance, and GTM Ops executives to develop compensation plans that reinforce Zip's strategic priorities. Develop plan proposals, evaluate tradeoffs, and guide leaders through the implications on behavior, revenue, and cost.
Own the GTM compensation engine: Lead the end-to-end operational execution of Zip's sales compensation program across all roles and segments. Build transparent documentation, dashboards, and FAQs that give reps clarity and confidence in their plans. Develop fair and consistent compensation policy. Ensure flawless monthly payout execution, model accuracy, and ARR attribution.
Deliver insights that drive decisions. Analyze performance patterns, attainment distributions, and role effectiveness to inform quota setting, headcount strategy, ramp curves, and territory design. Provide real insights that influence how Zip scales its revenue organization.
Own the technical backbone of sales compensation: Serve as the admin for our compensation tool, Spiff, to build, test, and deploy comp plan logic. Partner closely with our Business Systems team to implement Salesforce data model changes that ensure accurate, automated commission calculations at scale.
Drive cross-functional alignment on GTM incentives: Partner across Sales, Finance, People, and Business Systems to ensure compensation plans, leveling frameworks, and role architectures are consistent, scalable, and aligned to Zip's strategic priorities.
What We're Looking For
2-3 years of experience in management consulting, investment banking, investing, or a high-impact GTM or strategy role. Prior experience in GTM incentive compensation is a plus.
Strong analytical toolkit: you're highly proficient in Excel or Google Sheets. You're comfortable in SQL or are motivated to learn it quickly.
Excellent communication: you can translate analysis into clear insights and are comfortable working with stakeholders at all levels.
A builder's mindset: you look for ways to automate, scale, and simplify.
Detail-oriented but pragmatic: you're capable of diving deep without losing sight of the big picture.
Fast learner with a bias for action: you thrive in fast-paced, ambiguous environments and like to get things done.
Collaborative and low ego: you enjoy working across teams, know when to lead and when to follow, and always keep the company's goals front and center.
The salary range for this role is $130,000 - $170,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.
Perks & Benefits
At Zip, we're committed to providing our employees with everything they need to do their best work.
📈 Start-up equity
🦷 Full health, vision & dental coverage
🍽️ Catered lunches & dinners for SF or NY employees
🚍 Commuter benefit
🚠 Team building events & happy hours
🌴 Flexible PTO
💻 Apple equipment plus home office budget
💸 401k plan
We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.
Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.
We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us!
Your Role
The Identity team is responsible for the platforms that manage user access and data confidentiality for customers. As a Software Engineer on the team, you will take on a dynamic role, developing core customer-facing identity products, such as authentication/authorization, user account security, and encryption key management. We move quickly to solve a wide range of complex technical and product challenges. While we are an experienced team that can provide constant guidance and mentorship, we value engineers who can autonomously scope and solve complex technical challenges.
You will
Design and build product features for enterprise customers, such as AI-powered anomaly detection for payment fraud and account takeovers, granular access control and identity management, and bring-your-own-key encryption.
Work closely with cross-functional product and customer-facing teams to understand requirements and ship thoughtful solutions.
Work closely with our customers' security teams (e.g., Discover, Snowflake, and Anthropic) to understand their needs and learn how they assess risk.
Build guardrails, tooling, frameworks, and automation to empower software engineers to ship secure changes and prevent vulnerabilities from reaching the main branch.
Design and build scalable frontend applications and components.
Qualifications
Minimum 1+ years of experience in a software engineering role. This role requires software development experience.
Experience with web application and API development in production environments. At Zip, our stack includes Python, Typescript, React, and GraphQL.
Experience in enterprise SaaS, fintech, software security best practices, and compliance frameworks is a bonus, but not required.
The salary range for this role is $150,000 - $180,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.
Perks & Benefits
At Zip, we're committed to providing our employees with everything they need to do their best work.
📈 Start-up equity
🦷 Full health, vision & dental coverage
🍽️ Catered lunches & dinners for SF employees
🚍 Commuter benefit
🚠 Team building events & happy hours
🌴 Flexible PTO
💻 Apple equipment plus home office budget
💸 401k plan
We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
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$150k-180k yearly 2d ago
Finance Systems Lead: Scale Global Billing & Data
Zip 4.7
San Francisco, CA job
A fast-growing tech company in San Francisco is seeking a Finance Systems Lead. This role involves overseeing the finance systems architecture and automating workflows to enhance efficiency. The ideal candidate will have substantial experience with Salesforce and CPQ tools, along with strong project management skills. Candidates should be collaborative and analytical, ready to contribute to a high-growth environment.
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$120k-164k yearly est. 4d ago
Enterprise Account Executive
Zip 4.7
San Francisco, CA job
The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.
Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.
We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us!
Your Role
You're a closer, trusted advisor, product consultant - you're working with prospects day-in-day-out to deliver immense ROI in an efficient, value-based sales cycle
You're a hunter - you'll get a healthy supply of BDR leads and marketing opportunities, but you'll prospect and tap into your network to knock down doors and blockers
You're a product evangelist - you'll solution Zip to meet the pain points today, but also with an eye toward our product of the future
You're a builder - at a startup, you're not just a team member, but you help build the team culture and bring your best practice to the org
You Will
Become a product expert - learning the Zip platform through and through, so that you're demo ready
Become a procurement expert - learning the ins and outs of the procurement market, which is deeply ready for change and new solutions
Use cutting-edge sales intelligence and engagement solutions to prospect, manage deal cycles, and ultimately bring on new customers
Be adaptable and flexible - as part of an early-stage hyper growth company, we are rapidly growing out our process but we want to you to help shape our sales process
Qualifications
5+ year of closing experience in technology SaaS sales at enterprise level
Self driven - you don't need someone to motivate you to put in your best every day
You'd describe yourself as organized, efficient with your time, and excellent communicator
Experience using tools like Salesforce, Zoominfo, LinkedIn SalesNav, and Outreach
Willing to go the extra mile to make sure our customers, company, team, and yourself succeed
Bachelor's degree is required (specifically in Finance, Technology, or a related field or experiential equivalent)
Nice to Haves
Experience selling to procurement, finance, IT, legal
The salary range for this role is $250,000 - $315,000 OTE. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.
Perks & Benefits
At Zip, we're committed to providing our employees with everything they need to do their best work.
📈 Start-up equity
🦷 Full health, vision & dental coverage
🍽️ Catered lunches & dinners for SF employees
🚍 Commuter benefit
🚠 Team building events & happy hours
🌴 Flexible PTO
💻 Apple equipment plus home office budget
💸 401k plan
We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
$250k-315k yearly Auto-Apply 60d+ ago
Senior ERP Solutions Consultant
Zip 4.7
San Francisco, CA job
The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.
Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.
We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us!
Your Role
We're looking for a Senior Solutions Consultant to lead onboarding for new customers and drive their implementation of our product. We're also looking for someone who is excited to be hands-on and influence our product roadmap.
As every business needs our type of product, you'll work with a variety of new clients and industries as Zip scales. Current clients include Coinbase, Snowflake, Notion, Canva, Samsara, Databricks, etc.
You Will
Lead onboarding for new customers, with a heavy emphasis on understanding requirements and creatively configuring the product to solve their problems
Responsible for leading the end-to-end implementation for new customers -- roll up your sleeves and build out the customer's processes from scratch
Lead training and Q&A sessions with customers and key stakeholders to empower them to utilize the product without additional ongoing help from Zip
Proactive project management across many customers, to manage requirements and tasks across onboardings
Collaborate closely with the product and engineering teams to determine which customer requests we should and shouldn't support, and set expectations with customers
Do whatever it takes to make customers happy + successfully onboard them as quickly as possible
Continuously improve the post-sales processes to help our customers accelerate the time to value
Qualifications
4+ years' experience working in one of the following roles: Procurement/Sourcing Manager, ERP/P2P Systems Consultant, or managing key customer and stakeholder relationships in a B2B SaaS company
Prior experience with the implementation or administration of a procurement tool / ERP (Microsoft Dynamics, SAP Ariba, Sage, Oracle Fusion, Netsuite, etc.)
Fantastic communication skills
Extreme attention to detail and pride yourself in being incredibly proactive
Experience working with product and engineering teams
You're able to push back and still make people happy
Very comfortable with software configuration (not necessarily technical skills, which would be a plus)
Willing to do whatever it takes to make Zip and its customers happy.
The OTE compensation range for this role is $110,000 - 150,000 OTE. The salary for this position is determined based on a variety of job-related factors that may include leveling, relevant experience, education, or particular skills and expertise.
Perks & Benefits
At Zip, we're committed to providing our employees with everything they need to do their best work.
Start-up equity
Full health, vision & dental coverage
Team building events & happy hours
Flexible PTO
Apple equipment plus home office budget
401k plan
We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
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$110k-150k yearly 2d ago
Senior / Principal Product Manager
Zip 4.7
San Francisco, CA job
The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.
Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.
We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us!
Please note we are looking for someone who is willing and able to come into our downtown San Francisco office on a hybrid basis (3 days / week).
Your Role
We're hiring a Senior or Principal Product Manager (experience dependent) to build and on the growth of one of Zip's product verticals. In this role, you will lead the teams operating at the frontiers of Zip as we expand into new segments and use cases. You will ensure that we continue to deliver a consumer-grade collaboration experience while supporting complex cross-functional workflows.
You Will
Drive the strategy and execution for expanding Zip into new markets, verticals, and product categories.
Identify, validate, and launch new high-impact use cases that unlock growth opportunities.
Develop and test hypotheses through rapid experimentation, customer research, and market analysis.
Balance speed and scalability, ensuring new initiatives can evolve into durable, enterprise-ready product offerings.
Align the GTM, enablement, and sales strategies with our product strategy to drive the business success of new offerings
Foster strong relationships with customers to ensure product alignment with user needs
Qualifications
4 - 8+ years of Product Management experience
Experience scaling SaaS products in a high-growth environment. Additional experience building products from 0-to-1 preferred
Extreme attention to detail and ability to quickly grasp complex business processes and industry knowledge
Strong written and oral communication with internal and external stakeholders
Ability to prioritize ruthlessly, even if it may disappoint customers or stakeholders
The salary range for this role is $190,000 - $250,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.
Perks & Benefits
At Zip, we're committed to providing our employees with everything they need to do their best work.
Start-up equity
Full health, vision & dental coverage
️ Catered lunches & dinners for SF employees
Commuter benefit
Team building events & happy hours
Flexible PTO
Apple equipment plus home office budget
401k plan
We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
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$190k-250k yearly 1d ago
ERP & Procurement Solutions Lead - Onboarding & Impact
Zip 4.7
San Francisco, CA job
A leading procurement solution provider is looking for a Senior Solutions Consultant in San Francisco to lead customer onboarding and product implementation. The ideal candidate will have at least 4 years of experience in procurement or B2B SaaS roles, alongside exceptional communication and organizational skills. This role offers a competitive salary of $110,000 - $150,000 and a range of benefits including start-up equity and flexible PTO.
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$110k-150k yearly 2d ago
Product Designer
Zip 4.7
San Francisco, CA job
The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.
Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.
We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us!
We are growing rapidly in 2025 and need your help:
Come join us on this incredible journey as an early team member in product design. You'll get the opportunity to shape the product as well as the team.
Your Role
We're looking to bring on a designer to lead product design in one of our core teams. We have a wide product surface area, covering request management, no-code workflow builders, dashboards, sourcing, payments, and more. You'll work with a tight-knit team that values open communication and cross-functional collaboration. We move quickly to solve a wide range of complex product challenges with 100% emphasis on end-user experience.
Please note, we are looking for someone who will be able to come into our San Francisco office on a hybrid basis (3 days / week).
You will
Contribute strategic thinking to product features and roadmap
Design highly intuitive products and features for complex workflows
Own the overall user experience for a specific product area.
Collaborate closely with our product and customer-facing teams to learn about our users and design thoughtful solutions
Iterate quickly on designs based on user feedback
Partner closely with PMs, engineers, and other stakeholders to brainstorm, define, and implement new features and offerings
Participate in regular design reviews to gather feedback from the rest of the design team
Qualifications
3-5 years of experience, preferably at a SaaS or consumer technology company
Experience shipping at least one full product or a significant feature as the lead designer
Experience iterating with engineers and other team members on both visual and UX designs to get the experience and details just right
Great presentation, collaboration and communication skills
Empathetic champion for your work's audience and customers
Fluency in Figma and prototyping tools
Understanding of the technical limitations and workflow for building web interfaces (CSS/HTML/JS) and native mobile apps (Swift, Kotlin/Java)
The salary range for this role is $150k - $200k. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.
Perks & Benefits
At Zip, we're committed to providing our employees with everything they need to do their best work.
📈 Start-up equity
🦷 Full health, vision & dental coverage
🍽️ Catered lunches & dinners for SF employees
🚍 Commuter benefit
🚠 Team building events & happy hours
🌴 Flexible PTO
💻 Apple equipment plus home office budget
💸 401k plan
We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
$150k-200k yearly Auto-Apply 60d+ ago
Finance Business Systems Lead
Zip 4.7
San Francisco, CA job
The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.
Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.
We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting‑edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us!
Your Role
As Zip continues scaling past $100M ARR, we're investing heavily in the backbone of our revenue and finance operations. We're looking for a Finance Systems Lead to own the architecture, automation, and integrity of the systems that power our quote‑to‑cash, billing, and reporting workflows.
This role sits at the intersection of Finance, RevOps, and Business Systems. You'll partner directly with leaders across FP&A, Accounting, Deal Desk, and Sales Ops to design scalable infrastructure that reduces friction, improves data accuracy, and accelerates cash conversion.
You'll blend systems expertise with a product mindset, rolling up your sleeves to automate manual workflows, unify data across platforms, and ensure our GTM and Finance systems speak the same language.
What You'll Do
Own the finance systems architecture: Lead the design, governance, and roadmap for Zip's core finance systems, spanning Salesforce, NetSuite, and Spiff. Ensure end‑to‑end integrity across quote, order, billing, and reporting workflows.
Drive automation across quote‑to‑cash: Build scalable integrations and workflows that eliminate manual handoffs between Sales, Deal Desk, and Finance. You'll streamline the entire lifecycle from opportunity to invoice.
Lead system reimplementations and enhancements: Manage major system upgrades, reimplementations, or vendor transitions across CPQ, billing, and related tools. Partner with internal stakeholders to define requirements, select vendors, and own the implementation end‑to‑end.
Ensure financial data accuracy and alignment: Partner with Finance and RevOps to define and maintain ARR, booking, and billing definitions across systems. You'll help create a single source of truth for financial reporting and audit‑readiness.
Enable global and multi‑currency operations: Build capabilities that support international growth, including multi‑currency quoting, billing, and reporting.
Support commissions and comp automation: Partner with GTM Ops and Finance to automate compensation logic and payout workflows in Spiff, reducing manual intervention and ensuring accuracy.
Be the connective tissue across teams: Act as the bridge between business stakeholders and technical teams, translating operational pain points into scalable system solutions.
What We're Looking For
6+ years of experience in business systems, finance systems, or RevOps (ideally within high‑growth B2B SaaS)
Deep expertise with Salesforce, CPQ tools (e.g., Subskribe, Salesforce CPQ, Revenue Cloud Advanced, DealHub), and ERP systems (e.g., NetSuite).
Experience with quote‑to‑cash architecture and cross‑system integrations (billing, revenue recognition, commissions, reporting).
Experience working with data warehouses and reverse ETL tools (e.g., Snowflake, dbt, Census).
Familiarity with finance processes including order management, revenue operations, and billing workflows.
Strong project management and systems implementation background. You can lead complex cross‑functional initiatives from design through delivery.
Excellent analytical and communication skills. You can translate between technical and non‑technical audiences with ease.
A builder's mindset. You're comfortable getting into the details of a schema, a workflow, or an automation when needed.
Collaborative, low‑ego approach. You'll work seamlessly across Finance, Sales Ops, and Engineering teams.
The salary range for this role is $120,000 - $170,000. The salary for this position is determined based on a variety of job‑related factors that may include location, relevant experience, education, or particular skills and expertise.
Perks & Benefits
At Zip, we're committed to providing our employees with everything they need to do their best work.
📈 Start‑up equity
🦷 Full health, vision & dental coverage
🍽️ Catered lunches & dinners for SF or NY employees
🚍 Commuter benefit
🚠 Team building events & happy hours
🌴 Flexible PTO
💻 Apple equipment plus home office budget
💸 401k plan
We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
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$120k-170k yearly 4d ago
Senior Technical Support Engineer
Zip 4.7
San Francisco, CA job
The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.
Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.
We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us!
*This is a hybrid role in our San Francisco office 3 days per week.
Your Role
As a Senior Technical Support Engineer (TSE) on the Customer team, you play a mission-critical role in ensuring our customers receive fast, accurate, and technically excellent support. You serve as the highest internal technical escalation point, combining deep product mastery with a strong ability to diagnose complex issues across integrations, workflows, and customer environments.
You are the connective tissue between Support, Product, and Engineering, ensuring issues are surfaced with clear repro steps, impact assessments, and prioritization signals. You lead with operational rigour-improving processes, eliminating inefficiencies, and strengthening the pathways from customer-reported issues to engineering resolution.
In this role, you'll become an expert across Zip's rapidly expanding ecosystem-Procurement, Intake, Approvals, Suppliers, ERP and SSO integrations, and our broader workflow engine-while directly supporting marquee customers including Coinbase, Snowflake, Notion, Canva, Samsara, and Databricks.
Your impact will scale as Zip grows: every improvement you introduce strengthens the technical foundation of our entire Customer organization.
You will
Technical Escalation & Issue Resolution
Serve as the final technical escalation point for Support, unblocking TSEs, CSMs, and onboarding teams with expert-level troubleshooting.
Triage and validate bugs, perform deep-dive investigations, reproduce issues, and determine ownership before routing to Engineering with complete context.
Partner directly with Engineering to master Zip's architecture, including workflow nodes, task engines, integrations, and API layers.
Operational Excellence & Process Ownership
Identify, build, and maintain scalable escalation pathways from Customer → Product → Engineering.
Strengthen internal triage processes by closing knowledge gaps, improving documentation, and optimizing tooling and workflows.
Develop clear standards for debugging, ticket handoffs, reproduction steps, and prioritization signals to improve Engineering alignment and SLA predictability.
Customer Advocacy & Cross-Functional Partnership
Collaborate with Product as the voice of the customer, influencing roadmap decisions through patterns surfaced in escalations.
Work directly with customers when highly technical or urgent issues require senior-level expertise.
Support Sales, CSM, Onboarding, and TAM functions as a subject-matter expert across procurement workflows, integrations, and system configurations.
Data & Tooling
Use internal tools, logs, and observability platforms (e.g., DataDog) to analyze customer configurations, trace failures, and understand system behavior.
Validate integration flows using REST/GraphQL payloads, webhooks, APIs, and third-party systems.
Drive improvements by identifying systemic issues from recurring case patterns.
Qualifications
5-6 years in a technical, customer-facing role, with at least 2 years serving as an escalation point or senior technical leader within Support.
Proven experience partnering directly with Engineering teams as the conduit between customer-facing teams and R&D.
Demonstrated success supporting enterprise-scale customers across multiple industries.
Track record of owning complex problems end-to-end, especially in high-pressure scenarios or SLA-sensitive engagements.
Core Skills
Exceptional written and verbal communication, with the ability to simplify complex technical concepts for non-technical stakeholders.
Strong prioritization, time management, and operational discipline across multiple active issues.
Fast learner with the ability to quickly master complex architectures, workflows, and integrations.
Technical Skills
Advanced debugging skills with REST APIs, GraphQL, OAuth flows, SSO (Okta, Azure AD), webhooks, and integration payloads.
Experience with iPaaS tools, custom integration development, and working across ERP systems such as NetSuite, Oracle, or SAP.
Familiarity with SCIM, identity provisioning flows, and access-control models.
Strong understanding of OOD principles and experience with SQL (MySQL, PostgreSQL).
Fluent in interpreting JSON, XML, CSV, and Excel-based datasets.
Competency with bash/shell, code editors, and common debugging utilities.
Ability to read and interpret exception stack traces and logs.
Experience with Ruby, Python, JavaScript, or similar languages is a plus.
The salary range for this role is $110,000-$130,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.
Perks & Benefits
At Zip, we're committed to providing our employees with everything they need to do their best work.
📈 Start-up equity
🦷 Full health, vision & dental coverage
🍽️ Catered lunches & dinners for SF employees
🚍 Commuter benefit
🚠 Team building events & happy hours
🌴 Flexible PTO
💻 Apple equipment plus home office budget
💸 401k plan
We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
$110k-130k yearly Auto-Apply 37d ago
Demand Gen & Events Marketing Manager
Zip 4.7
San Francisco, CA job
A leading procurement platform is seeking a Demand Generation Marketing Manager in San Francisco. In this role, you will be responsible for planning and executing sponsored events to enhance brand presence and generate leads. The ideal candidate has over 4 years of event marketing experience, attention to detail, and strong organizational skills. This position offers a salary range of $118,000 - $130,000, along with various startup benefits including health coverage, equity, and flexible PTO.
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$118k-130k yearly 2d ago
Software Engineer Intern (Summer 2026)
Zip 4.7
San Francisco, CA job
The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.
Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.
We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us!
Your Role
As a Software Engineer Intern, you will be shown how to build Zip's core products and architecture. You will ship features that will be immediately used by our users and will work with a tight-knit team that values open communication and cross-functional collaboration. We move quickly to solve a wide range of complex technical and product challenges. While we are an experienced team that can provide constant guidance and mentorship, we value engineers who can scope and solve difficult technical challenges.
Previous interns have worked on:
Internal AI bot: a bot that uses generative AI to aggregate info from various sources (e.g. google doc, notion, Slack, Zip help site) and generate answers - it's now actively used by both engineering and customer teams at Zip
Devbox: building a prototype that bootstraps the development environment in AWS cloud for all zip engineers - this project is now being used by 80+ engineers
Virtual Card Auto Lock: a feature that automatically locks virtual cards based on various policies, such as after a certain expiration date, when reported lost, or in the event of an overdraft. This feature, along with a self-serve onboarding tool, is now live in our virtual card product
You Will
Design and build highly reliable and resilient products and features
Work closely with cross-functional product and customer-facing teams to understand requirements and ship thoughtful solutions
Write high-quality, extensible, and maintainable code
Design and build scalable frontend applications and components
Design and build APIs to drive existing and new features for a web-based application
Qualifications
Pursuing a BS or MS in Computer Science or a related technical field involving coding (e.g. physics or math), with an expected graduation date between December 2026 - June 2027
Experience with web applications and API development. At Zip, our stack includes Python, Javascript/TypeScript, React, and GraphQL
Ability and interest to quickly learn new frameworks, architecture patterns, and programming languages as needed
Fantastic written and verbal communication skills
Prior internship in a high-growth startup environment
Perks & Benefits
At Zip, we're committed to providing our employees with everything they need to do their best work
🍽️ Catered breakfasts, lunches & dinners
🚠 Team building events & happy hours
💻 Apple equipment
The estimated hourly pay range for this role is $58 - $60.
We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
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Check 'n Go may also be known as or be related to CNG Financial Corp, CNG Financial Corporation, CNG Financial Corporation Inc, Check 'n Go and Cng Financial.