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Co-founder & general manager skills for your resume and career
15 co-founder & general manager skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Communicated daily with customers to provide customer service and technical support.
- Provide exemplary customer service and achieve gratifying customer loyalty.
2. Financial Management
- Hired a Corporate Controller and set up and managed the corporate financial management system utilizing on-line version of Microsoft Quick Books.
- Provide managerial oversight to all aspects of the organization including fund raising, financial management and content development for programs.
3. Start-Up
A start-up is the creation of a business or the development of a unique product or service and its introduction to the market. Startups are established by one or several entrepreneurs who wish to develop a product or service with the belief that there is a demand. Startups start with limited revenue and therefore seek funding from friends, families, and/or venture capitalists.
- Co-developed initial concept, negotiated primary client contract, procured venture-capital funding and federal business incentives, and oversaw production start-up.
- Co-founded this start-up company to produce wiring devices for the stage and movie studio lighting markets; managed all daily operations.
4. Business Plan
- Conducted market research and analysis; developed comprehensive business plan with 5-year financial forecasts; procured 50% of required capital.
- Created business plan, sales objectives, marketing strategies, and overall direction for this new company.
5. Business Development
Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.
- Direct all phases of daily operations including business development, marketing, purchasing, technical training, management and sales.
- Develop and manage executive client relationships (business and IT) to support business development and project delivery.
6. Human Resources
Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.
- Handled all aspects of human resources from hiring to dismissals and all of the payroll.
- Performed the human resources role for a staff of 30+ employees at a single location.
7. R
R is a free software environment and a language used by programmers for statistical computing. The R programming language is famously used for data analysis by data scientists.
- Generated millions in revenueAdam R Puliz
- Created an R integration allow data scientists work withAlgorithms.io platform directly from R IDEs such as RStudio.
8. Market Research
Market research is a collective effort to collect information related to a consumer's needs and wants. It is a systematic approach that involves recording and analysis of both qualitative and quantitative data. Market research helps a business to identify a target market correctly and identify the gaps in potential consumer's expectations.
- Assisted the marketing departments of the clients in doing market research and analysis for Shanghai and the surrounding areas.
- Initiated, assisted in market research, resulting in validation of and improving core product focus.
9. A/P
- Operated equipment, making sure equipment was on job sites, overseeing employees, payroll, A/P and A/R.
- Manage invoicing, A/P, A/R, reconciliations and payroll and other general financial duties.
10. SEO
- Strengthened company's business by leading implementation of SEO optimization campaign and affiliate programs.
- Created marketing campaigns targeting valuable demographic groups using SEO strategies, social media outreach and PR campaigns.
11. POS
POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.
- Implemented and purchased the POS system for the restaurant (MICROS-Oracle).
- Implemented POS system to control the entire operation.
12. Graphic Design
Graphic design is the art of making visual content to communicate messages. Designers apply different page layout methods and visual hierarchy by using letters and pictures to meet the need of end-users. Most companies use graphic design to sell their product or services and to convey complicated information by using infographics.
- Direct art and media departments working closely with Ad agencies and contract graphic designers/producers/media developers.
- Developed marketing materials and website content using graphic design software.
13. Product Development
Product development is the complete procedure of creating a product from concept until release of the final product. Product development has many stages after which a product is released into the market. Identifying the need, creating the opportunity, conceptualizing a product, and providing a solution, all are different stages of product development.
- Founded and built business-to-business telesales service bureau serving 200 companies in sales territory and product development.
- Co-founded New York-based women's wear design label and held responsibilities for product development, marketing and sales development.
14. Facebook
- Interfaced with major customer review websites such as Google, Yelp, and Facebook including SEO implementation.
- Managed social network for increased client development through platforms such as Twitter and Facebook resulting in 500+ likes and re-tweets.
15. Inventory Control System
- Created and managed inventory control system
- Established and maintained an inventory control system and food cost analysis program.
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What technical skills for a co-founder & general manager stand out to employers?
Associate Professor, Zicklin School of Business at Baruch College - City University of New York
- Evidence-based management and decision-making are playing a much larger role in organizations, and thus the ability to work with quantitative data to understand situations and to help make decisions is crucial.
List of co-founder & general manager skills to add to your resume

The most important skills for a co-founder & general manager resume and required skills for a co-founder & general manager to have include:
- Customer Service
- Financial Management
- Start-Up
- Business Plan
- Business Development
- Human Resources
- R
- Market Research
- A/P
- SEO
- POS
- Graphic Design
- Product Development
- Inventory Control System
- Business Operations
- RAN
- Retail Store
- Inventory Management
- Fine Dining
- Business Growth
- IP
- Strategic Partnerships
- Press Releases
- Photoshop
- Business Management
Updated January 8, 2025