Co-Founder Jobs in Rocky Hill, CT

Staff Reliability Engineer - IE07KE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. Primary Responsibilities Production Support + Ensure application availability & Quality of Service + Responsibility for application health including impacts from changes introduced by development, maintenance infrastructure & configuration impacts + Business communications for production issues + Accountable for Business SLA adherence + Support OLA adherence + Accountable for Applications Life Cycle Management (Technology Currency and Application sun-setting) and Information Life Cycle Management (Data Purging, Compliance retention) Ensure applications adhere to technology and business roadmaps + Develop options and alternatives to maximize investments + Accountable to ensure that a proper Disaster recovery solution is in place + Accountable for compliance initiatives such as PII, SOX, PCI, & DATP + Accountable for remediation and removal of all production incidents impacting the application + Drive year over year incident reduction, faster mean time to resolve, improve asset currency, and reduce per unit support costs + Knowledge Base matrices - updating documentation on the app + Archer - Risk & Compliance + Validation of code repositories - DATP + Code scan analysis and remediation of vulnerabilities + Disaster recovery + Patch upgrades + Application upgrades + SOX audits and validation ownership + Release planning/ sign off etc. ownership + Critical incident management + Vendor resource onboard/off-boarding management (ID renewals/Badge renewals etc.) + Reverse demand Events ownership + DEAC's + Cyber events management + CAB meetings + PlanIT updates + RBAC approvals + SME/Troubleshooting Business Relationships + Business account manager - treat like their own business + Ensure priority maintenance and enhancement business needs are met, partnering with the business in the demand management, prioritization, and the Maintenance governance process + Ensure communication occurs for all relevant activities, outages, or impacts + Understand business partner's goals and provide consultative advice to achieve those goals, including the development of options that provide innovative solutions + Support business case development for significant enhancement requests, including projects when required + Partner with the business, the IT Delivery Leads, and architecture to define the business strategy and with the IT Delivery Leads to translate that strategy to the corresponding technology strategy + Continual engagement with Value Streams as a Stakeholder + Continually look for opportunities to increase customer satisfaction and deepen business relationship + Technical application management and Asset Integrity + Oversight of asset integrity + Capacity planning of the environments + Support simplification and rationalization efforts + Accountability for ensuring asset currency needs is met as part of Technology Maintenance Planning Maintenance Delivery + Delivery of non-discretionary & discretionary maintenance per business priorities and objectives + Manage appropriate staffing/sourcing mix, and within the sourcing mix the right shape for on-shore/off-shore + Ensure coordination with Invest/Project Delivery, including any knowledge transfer activities required. Release Management + Ensure application readiness for release + Participate in Pre and Post release meetings. + Participate in release implementations. + Ensure quality standards and continue to refine best practices and processes as needed Vendor Management for production support and maintenance + Responsible for SLA & KPI reporting, monitoring, management, and escalation + Plan, monitor and manage sourcing capacity based on business demand + Maintain sourcing partner relationships, assuring teams work in a cohesive manner + Be knowledgeable of and execute to our multi-year sourcing production support & maintenance contracts and any contract changes + Manage vendor to enterprise improvement, productivity, and quality goals + Ensure vendor adheres to contractual obligations Qualifications + 7+ years of work experience in IT systems operations and application development. Preferably some experience in an SRE role. + Good Software engineering skills preferably with experience in Java, Pega, Identity and Access Management products and Front-End technologies like Angular etc. + Understanding of Linux system internals, are familiar with the TCP or IP stack, network routing and load balancing. + Command of Observability tools such as DynaTrace, SumoLogic, TrueSight, CloudWatch, automation tools such as Ansible and CI or CD pipeline tools such as Jenkins, UDeploy, SonarQube, AppScan, Nexis. + Approach troubleshooting systematically and have a deep sense of ownership for whatever you work on. + Design and development skills extend to service design patterns, APIs, UI/UX frameworks. + Ability to root cause sources of instability in a high traffic, distributed system. + Understanding of large-scale complex systems from a reliability perspective. + Experience with cloud technologies and any certificates like AWS Certified DevOps Engineer, AWS Certified Developer, Microsoft Certified Azure DevOps Engineer, Microsoft Certified Azure Developer, Certified Kubernetes Administrator, Certified Kubernetes Application Developer a plus. + Strong relationship building skills + Exceptional Communication skills - written and verbal + Excellent presentation skills and ability to formulate ideas for presentation to upper management Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $126,160 - $189,240 Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us (************************************* | Culture & Employee Insights (***************************************************** | Diversity, Equity and Inclusion (********************************************************* | Benefits (********************************************* Human achievement is at the heart of what we do. We believe that with the right encouragement and support, people are capable of achieving amazing things. We put our belief into action by ensuring individuals and businesses are well protected, and by going even further - making an impact in ways that go beyond an insurance policy. Nearly 19,000 employees use their unique talents in careers that span a variety of disciplines - from developing the latest technology to creating and promoting our products to evaluating future financial risks. We're also committed to programs that drive education and support volunteerism, which put human beings first. We do it because it's the right thing to do, and because when our customers, communities and employees succeed, we all do. About Us (************************************* Culture & Employee Insights (***************************************************** Diversity, Equity and Inclusion (********************************************************* Benefits (********************************************* Legal Notice (***************************************** Accessibility StatementProducer Compensation (************************************************** EEO Privacy Policy (************************************************** California Privacy Policy Your California Privacy Choices (****************************************************** International Privacy Policy Canadian Privacy Policy (**************************************************** Unincorporated Areas of LA County, CA (Applicant Information)

We're on a journey to advance how health happens with technologies that empower patients, support clinicians, inspire innovation, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data. It's a big challenge, but big challenges are what we do best. We're already transforming major healthcare organizations - helping them turn data into lifesaving decisions and better patient care. We want people just as dedicated as we are to improving health equity and delivering quality care across the globe. If you're excited about making healthcare more human, you've come to the right place. **Responsibilities** As the Workday Solution Owner: + You will provide strategic guidance, planning and best practices to executive leaders to make investment decisions that align with the long-term vision of the organization. + You will "bridge the gap" between defining the business needs of the non-technical end users and convey the business needs to the technical resources providing the Workday technical solutions. + You will work between the client site staff and their leadership and the Oracle Health leadership and our technical developers providing the technical workflows and solutions. + You will act in a project leadership capacity making sure we are meeting our Service Level Agreements (SLAs) and delivering our solutions on time and on budget. + You will make sure that the Workday helpdesk is providing timely ticketing solutions according to Service Level Agreements (SLAs). + You will be the resource for managing and resolving Workday related escalations. + You will hold a monthly meeting with C-level executives (CFO, HRVP, CIO) on both the client site and Oracle Health leadership to review high-level challenges, health of the Workday initiatives, escalation results, and review metrics and how we are achieving these metrics. + You will be responsible for defining the Workday strategic vision and roadmap to continuously improve a broad and diverse suite of technologies, solutions, and services. + You will research key business performance indicators and industry trends to proactively propose solutions that are aligned to business objectives, current and emerging business needs. + You will create Workday broad architecture standards, policies and procedures as well as provide architectural leadership, guidance, and support for the broader architecture community across the organization. + Your responsibilities will include generating project basis of estimates for performance, scalability, sustainability, and maintainability, while also managing the overall Workday architectural roadmap, including prioritizing workflows. + You will enable business and IT leaders to make process, data and technology investment decisions that balance and prioritize current operational demands and opportunities with the long-term strategic vision of the enterprise. + Finally, you will also maintain accountability throughout the Workday lifecycle architecture, from recommendations to implementation and realization of value. **Basic Qualifications:** + At least 7 - 10+ years of Workday experience including but not limited to full-lifecycle design and implementation experience. + 3+ years of Workday Solution Architect, or Workday Project Leader, or Workday Solution owner experience. + Experience in Workday Finance, Supply Chain, and/or Payroll preferred. + Experience in Workday HR / HRIS a plus. + Project Management Certification a plus. + ITIL Foundations/ Service Management - AXELOS, preferred. **Expectations** + Relocation to Farmington, NM to work on client site preferred. + If unable to relocate, Willing to travel up to 50% or as needed. + Must work MST work hours in order to cover the client hours. + Willing to work additional or irregular hours as needed and allowed by local regulations. + Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position. + Perform other responsibilities as assigned. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range: from $39.95 to $85.67 per hour; from $83,100 to $178,200 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling ***************, option one. **Disclaimer:** Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. *** Which includes being a United States Affirmative Action Employer**

Do you want to own your own business and make a meaningful impact on your community? Owning your own Allstate agency is an amazing chance to create a successful business by providing protection to customers in your community. Our agents grow successful small businesses in communities that matter to them. The beauty of insurance is it's a must-have for many Americans, so the demand is always there making Allstate agency ownership a lucrative business opportunity. Plus, you can sell the equity in your business by passing it on to an approved purchaser. We are looking for someone who can: Lead a successful team Sell Allstate's products and services to help customers meet their needs Build trust with customers. Be a confident self-starter Maintain a positive and self-motivated attitude Perks to being an Allstate Agency Owner Be your own boss and run things your own way Pay NO franchise or royalty fees (not a franchise opportunity) Craft your own work/life balance Earn repeat revenue from policy renewals Control your earnings potential with robust commission and bonus opportunities Enjoy immediate brand-name recognition of a Fortune 100 Company Build a legacy with the opportunity to pass it down or sell to an approved purchaser Job Qualifications We are here to support you Allstate provides a plethora of resources to support the growth of your business through education, marketing support, and incentives. Learn more details from one of our talent advisors by applying today. More Details Prior business or franchise ownership preferred, but not required. Previous insurance experience a plus, but not required. Experience in playing an active role in the day to day operations, budgeting, planning and staffing strategies or experience in business or sales management. You are required to obtain all applicable state licenses for property & casualty, life & health before getting appointed with Allstate. Investment of liquid capital into your business to cover startup costs. Allstate does not take possession of your capital and there are no franchise fees. These funds remain in your control and you will use them to cover your operational expenses such as your payroll, lease, marketing, utilities etc. Subject to all terms and conditions as outlined in the Allstate R3001 Exclusive Agency Agreement and Exclusive Agency program materials. Allstate agents are not franchisees; rather, they are exclusive agent independent contractors and are not employed by Allstate. Allstate is an Equal Opportunity Company. Allstate Insurance Company, 2775 Sanders Road, Northbrook, IL 60062. In New Jersey, Allstate New Jersey Insurance Company, Bridgewater, NJ. ©2020 Allstate Insurance Company. All rights reserved. Keywords: Sales representative, sales executive, inside sales, outside sales, sales manager, account manager, operations manager, business development, business development manager, call center manager, supervisor, director, real estate, realtor, insurance agent, insurance account representative, insurance broker, franchise owner, customer service, business consultant.

Owner Services SUPERVISOR: Supervisor STATUS: Non-Exempt SUMMARY : Owner Services will be responsible for all communication and relations with Owner's. Implementation of processing will entail new vendor enrollments, verifying pertinent documents, processing ownership changes and changes to Owner's account. This role will also be responsible for assisting with HAP contract execution, applying/removing abatements and ensuring all required notices are generated. SUPERVISION RECEIVED AND EXERCISED : Operates under the direct general supervision of the Finance Coordinator. ESSENTIAL DUITES AND RESPONSIBILITES: The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Ensure applied abatements & adjustments are accurate. Develop a working understanding of the system of record and various systems to identify potential errors Develop a working relationship with the Operations Department's Teams to assist in the resolution of issues with ledger reporting and account interpretation. Develop and maintain a variety of reports using information gathered from multiple sources Analyze data and recommend solutions for improvement Document and update program policies, procedures and workflows Critically evaluate information gathered from multiple sources Support management team in developing strategies for improvement Provide excellent customer service to participants, landlords, co-workers, clients and vendors Conduct all job functions in alignment with the Housing Authority's Administrative Plan, HUD regulations and other state and local requirements. Obtain certification in Housing Choice Voucher Specialist within 120 days of employment with final score of greater than 84% Ensure regular attendance and punctuality Perform other duties as assigned Complete AIDET Certification Complete Required NMA training as appropriate DESIRED QUALIFICATIONS: Proven work experience Time-management skills BSc in , Business, or similar field

Owner Services SUPERVISOR: Supervisor STATUS: Non-Exempt SUMMARY: Owner Services will be responsible for all communication and relations with Owner's. Implementation of processing will entail new vendor enrollments, verifying pertinent documents, processing ownership changes and changes to Owner's account. This role will also be responsible for assisting with HAP contract execution, applying/removing abatements and ensuring all required notices are generated. SUPERVISION RECEIVED AND EXERCISED: Operates under the direct general supervision of the Finance Coordinator. ESSENTIAL DUITES AND RESPONSIBILITES: The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. * Ensure applied abatements & adjustments are accurate. * Develop a working understanding of the system of record and various systems to identify potential errors * Develop a working relationship with the Operations Department's Teams to assist in the resolution of issues with ledger reporting and account interpretation. * Develop and maintain a variety of reports using information gathered from multiple sources * Analyze data and recommend solutions for improvement * Document and update program policies, procedures and workflows * Critically evaluate information gathered from multiple sources Support management team in developing strategies for improvement * Provide excellent customer service to participants, landlords, co-workers, clients and vendors * Conduct all job functions in alignment with the Housing Authority's Administrative Plan, HUD regulations and other state and local requirements. * Obtain certification in Housing Choice Voucher Specialist within 120 days of employment with final score of greater than 84% * Ensure regular attendance and punctuality * Perform other duties as assigned * Complete AIDET Certification * Complete Required NMA training as appropriate DESIRED QUALIFICATIONS: * Proven work experience * Time-management skills * BSc in , Business, or similar field

Talus Partners is looking for a candidate with 5+ years of Data analysis, predictive modeling, and statistical modeling. As well as expertise using Alteryx, and Tableau. Job Responsibilities Build data collection process, enrich existing in-house data, and create predictive models using industry relevant software such as Tableau, Alteryx, Acxiom and Experian Identify valuable data sources (within the organization and externally) and develop data pipeline for the department by collecting, processing, and mining, wrangling, and providing actionable insights. Communicate insights through the development and implementation of data visualizations, dashboards, and reports for internal and external use. Collaborate with Department managers, IT, IT Security, Data Warehouse, vendors, and contractors with regards to department data needs. Remain current on new data technologies and how they could augment department. Ensures that FM Department efforts are supportive and consistent with the mission and vision of the organization. Meet with stakeholders to make communication easy and transparent regarding project issues and decisions Knowledge, Skills, and Abilities Analyze, interpret, and present data using industry relevant software i.e. Alteryx, Experian, Axiom, Tableau or other industry software. Exclusive knowledge of the laws, policies and procedures of the Order preferred. Effective oral and written skills. You are comfortable talking about technical matters with business people and business matters with technical people. Demonstrated success at getting buy-in for your ideas with a demonstrated affinity for metrics. Excellent team-building, motivating, and conflict-resolving qualities. Ability to manage key customer relationships, including senior managers. Ability to analyze information to find trends or diagnose problem areas. Decisive - you gather the data and make informed, critical decisions quickly. Experience executing corporate-wide initiatives: defined project plans, coordinated resources, managed implementation activities, and developed all processes associated with program rollout and ongoing support. Understanding of CRM data elements Strong understanding of cloud-based application architectures. Expert understanding of project management. Excellent interpersonal, analytical, and problem-solving skills. Relates well to others, engages people and helps them understand change, provides and looks for feedback, articulates clearly, and actively listens. Teamwork skills with the ability to work in complex cross-functional settings. Comfortable working in a constantly-changing work environment with multiple competing projects and priorities; able to work well with complexity and ambiguity. Outstanding working knowledge of change management principles Ability to gather data, compile information, and prepare reports. Systems/Technical Knowledge: Experience in Access/Excel with VBA scripts, PowerPoint, expertise with Business Intelligence tools such as Tableau, Alteryx, Experian, Acxiom. Expert ability to work with Word, Excel, MS Project, PowerPoint Education: BA or BS degree with emphasis in Business, Statistics, Analytics, or Marketing. Master’s degree in Business, Statistics, Computer Science, or Marketing preferred, or equivalent professional experience. Licensing/Certification: One or more certifications a plus (e.g. PMP, CSM, MPM, PgMP)

Oracle Health has an exciting opportunity for an experienced Engagement Owner to join our team! In this role, you will be aligned to DOD optimization projects. NOTE: **Due to the client contract, this position requires you to be a U.S. citizen and eligible for federal security clearance.** **As an Engagement Owner you will:** + Cultivate external client relationships to achieve business objectives + Direct and support a team of associates responsible for client project deliverables + Influence and collaborate with internal and external stakeholders to establish and execute project objectives + Create and maintain project plan based on contractual commitments + Manage project resources, financials, and scope according to project plan and contractual commitments + Manage project risks and escalate as appropriate + Manage project milestones and review regularly with both the internal project and external client teams **Basic Qualifications:** + At least 6 years of total combined completed higher education and related work experience including: + At least 1 year of healthcare information technology (HCIT) consulting, HCIT support, project/program management, client relationship management and/or other client-facing or HCIT solution work experience + At least 5 years of completed higher education and/or additional work experience directly related to the duties of the job + **Due to the client contract, this position requires you to be a U.S. citizen and eligible for federal security clearance** **Preferred Qualifications:** + Bachelor's degree + Project Management Professional (PMP) - Project Management Institute (PMI) **Expectations:** + Must reside in or be willing to relocate to an already virtually approved location + Must be willing to travel up to 20% as needed + Willing to work additional or irregular hours as needed and allowed by local regulations + Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position + Perform other responsibilities as assigned Career Level - IC3 **Responsibilities** . Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $79,100 to $158,200 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling ***************, option one. **Disclaimer:** Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. *** Which includes being a United States Affirmative Action Employer**

Owner Services SUPERVISOR: Supervisor STATUS: Non-Exempt SUMMARY: Owner Services will be responsible for all communication and relations with Owner's. Implementation of processing will entail new vendor enrollments, verifying pertinent documents, processing ownership changes and changes to Owner's account. This role will also be responsible for assisting with HAP contract execution, applying/removing abatements and ensuring all required notices are generated. SUPERVISION RECEIVED AND EXERCISED: Operates under the direct general supervision of the Finance Coordinator. ESSENTIAL DUITES AND RESPONSIBILITES: The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Ensure applied abatements & adjustments are accurate. Develop a working understanding of the system of record and various systems to identify potential errors Develop a working relationship with the Operations Department's Teams to assist in the resolution of issues with ledger reporting and account interpretation. Develop and maintain a variety of reports using information gathered from multiple sources Analyze data and recommend solutions for improvement Document and update program policies, procedures and workflows Critically evaluate information gathered from multiple sources Support management team in developing strategies for improvement Provide excellent customer service to participants, landlords, co-workers, clients and vendors Conduct all job functions in alignment with the Housing Authority's Administrative Plan, HUD regulations and other state and local requirements. Obtain certification in Housing Choice Voucher Specialist within 120 days of employment with final score of greater than 84% Ensure regular attendance and punctuality Perform other duties as assigned Complete AIDET Certification Complete Required NMA training as appropriate DESIRED QUALIFICATIONS: Proven work experience Time-management skills BSc in , Business, or similar field