YOUR ROLE As the full-time Sales Leader, you support the Store Leadership Team by rocking out strong LOD (Leader on Duty) shifts and ensuring a stellar guest experience. You hold down the daily operations of the store as needed. You train, motivate and celebrate associates and you have a passion for driving killer sales results. Most importantly, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
You have a passion for driving sales:
As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience. You support Store Leadership in doing what it takes to maximize business opportunities to drive KPI results.
You're a people leader:
You're all about motivating and inspiring the team through AEO's core values. You're a role-model leader and you always hold associates accountable to rocking AEO's service standards, especially on the Salesfloor and in the Fitting Room.
You've got an eye for talent and a love of training:
You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture.
You know that teamwork makes the dream work:
You challenge Sales and Stock Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching. You motivate associates and drive engagement by celebrating outstanding performance - #winning!
You're a visual & operational innovator:
You're a natural at executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards. Most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
Integrity is your middle name:
You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You've led teams in a retail management role previously - #practicemakesperfect!
You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
Business acumen? You've got it!
You have flexible availability - you're available to work when the guest shops!
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$52k-70k yearly est. Auto-Apply 41d ago
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Part Time Sales Lead - Rimrock Mall
Store 3.8
Co-manager job in Billings, MT
A Sales Lead plays a dual role within the store, acting as both a Bear Builder and a Floor Leader on Duty during designated shifts. Their dedication to delivering exceptional guest service, fostering a positive environment, and driving sales goals will significantly contribute to the store's overall success.
Responsibilities:
Bear Builder Role:
Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience
Actively engage with guests, demonstrating genuine enthusiasm for our brand
Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests
Strong team commitment; be dependable, engaged, and helpful
Floor Leader on Duty Role:
Be a role model to others in providing exceptional guest service to ensure a memorable experience
Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals
Model Experience First behaviors
Work with the management team to address and resolve issues, making effective decisions to ensure smooth store operations
Required Qualifications:
High school diploma or GED equivalent
P
referred Qualifications:
Build-A-Bear store associate experience
Associate's (or higher) degree in business, management, or a related field
Behavioral Traits for Success:
Thrives in an Experience First environment
Connects with others to inspire results
Enjoys meeting and interacting with new people
Possesses a “How can I help” attitude
Strong desire to develop, train, and support others' success
Exercises good judgment in ambiguous situations
Displays strong initiative and self-direction
Thrives in a dynamic and changing environment
Able to remain calm when faced with challenging circumstances
Working Environment:
Active retail store leadership requires the ability to sit, stand, and move around for duration of shift
Work environments include indoor/outdoor malls, strip centers, and other retail locations
Lift > 25 pounds
Your Performance Will Be Measured On:
Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following:
Decision-making, judgment, and execution
Ability to create an Experience First culture for guests and associates
Achievement of assigned goals
Consistent execution of operational standards
Stakeholder feedback
This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.
$34k-44k yearly est. 60d+ ago
H&M Department Manager - Rimrock Mall
H&M 4.2
Co-manager job in Billings, MT
Job Description About the Role As a Department Manager, you'll be the leader supporting and encouraging your whole team. By bringing everyone together, you'll be able to create an inclusive culture that promotes collaboration and an entrepreneurial spirit, helping you, your team, and H&M succeed. Ensuring an excellent operational & visual experience for your store, customers & colleagues. You'll be aware of your store's strengths, opportunities, and competitors. Analyze and follow up on sales, and create plans to optimize results and profits.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Customer Sales & Profit
* You are responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines
* Representing yourself and the H&M brand positively during customer interactions
* Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and acting on them
* Establish & analyze sales and budget goals, creating plans to optimize results
* Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers
* Following up that your team is actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
* Manage your department in a cost-efficient way
* Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges
* Ensure all admin routines for both people and operations are handled in a correct way
Fashion & Trend Awareness
* Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers, etc
* Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions
Team & Development
* Responsible for recruitment, onboarding, performance management, upskilling & developing your team in-store
* Complete performance evaluations and succession planning to support business & team needs
* Retain and share your knowledge and skills with your team
* Collaboration, planning & teamwork with in-store Visual Merchandiser team
* Give & receive feedback with your colleagues to learn, develop & support each other
* Responsible for the teams planning & scheduling
* Regular communication to store colleagues to inform, motivate and inspire - daily, weekly meetings, etc
* Ensure all procedures, routines, and legal requirements in all areas of the store are followed
* Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development
Retail Operations/ Visual & Commercial Execution
* Secure a clean and tidy sales floor and back of house including stockroom areas
* Ensure high fashion quality, visual and commercial product presentation, with good garment care
* Secure good stock levels and provide input on allocation to Area team
* Ensure the full garment cycle - from delivery to garment presentation - and fitting room routines are according to our standards and routines set internally, utilizing all tools and technology provided
* Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
* Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store
* Updating & upkeep of BOH Areas for all colleagues (key information, health & safety, tidiness etc)
* Responsible for opening & closing of store daily
Qualifications
Who You Are
* To be a successful and effective Department Manager, you'll be a strong leader who enjoys taking responsibility for others.
* You must be ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics.
* You are achievement-oriented, motivated by performance and competition to be truly customer centric.
Why You'll Love Working at H&M
* We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
* We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
* You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
* We are an inclusive company where you're encouraged to be yourself at work
* You will have access to a large global talent community, where career growth and aspirations have no limits
* We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
* You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Additional Information
Compensation: expected base salary range is 18.98 - 23.50 hourly
EEOC Code: SLS
Pay Status: Non-Exempt, Hourly
* This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.
H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.
Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
$30k-36k yearly est. 6d ago
Factory Store Manager - Billings
Bullfrog Spas 3.8
Co-manager job in Billings, MT
Our mission at Bullfrog Spas is simple: Create peaceful lives. This mission is realized for customers through incredible products and services, but our mission also applies to us. At Bullfrog Spas we do our very best to make our own lives and those of our fellow team members peaceful. We're guided by the values of care, commitment, trust, and innovation. Committed team members and this values-driven culture have helped to make Bullfrog Spas the fastest-growing premium hot tub manufacturer in the world, one of Utah's premier brands, and an amazing place to work and grow in your career.
Bullfrog International designs and manufactures the world's only luxury hot tubs with the patented JetPak Therapy System. JetPaks are modular jetted spa seats that allow the user to customize, interchange and upgrade their hot tub's jetted massages at any time. Founded in 1996, Bullfrog International is headquartered in the greater Salt Lake City, Utah metro area.
Job Overview
Bullfrog Spas has a great opportunity at our Billings, MT Factory Store location to seek a career minded leader to support the retail sales team objectives and day to day activities with a highly professional service encompassing floor management, team supervision and stock and display management, to ensure smooth running of all designated operations and to support a culture of continuous improvement. This position will require a person with strong analytical skills, excellent leadership abilities, and exceptional customer service skills.
Responsibilities for Store Manager
Set sales goals, compare performance to goals, and adjust goals as needed
Run special events in-store as well as arrange and plan off-site events for additional sales opportunity.
Assess current team processes and procedures, identify opportunities for improvement, and implement them
Undertake customer service, sales activities and any floor activities as required to ensure service standards are always met and sales opportunities maximized
Always keep an awareness for security issues and safety of personnel
Conduct team huddles to keep your team aware of any changes or anything new
Ensure banking is up to date and all cash requirements are met
Develop individual quotas and assign leads for team members
Provide detailed and accurate sales forecasts
Coach, mentor, and provide feedback to team members
Foster a competitive yet collaborative team environment
Assess individual performance through observation and measurement, and suggest corrective actions as needed
Recruit, hire, and train sales team
Upkeep, maintenance and presentation of store
Qualifications
Demonstrates professional manner, as well as high level of interpersonal skills to handle time-sensitive, confidential and stressful situations in a fast-paced environment. Continually demonstrate poise, tact positive attitude, and diplomacy.
Excellent customer service skills, written and verbal communications, planning and organizational skills.
Makes effective decisions with minimal supervision and information.
Expert problem-solver, solution and team-oriented and works collaboratively to achieve team goals.
Takes initiative and pursues opportunities for improving efficiency. Quick learner who can develop skills rapidly.
Strong multi-tasking skills. Complete several concurrent tasks.
Manages time effectively, exercises good judgment in setting priorities to complete tasks to meet deadlines with strong attention to detail and ability to balance and maintain workload.
Ability to anticipate the needs of the store.
Ability to balance and maintain workload.
Advanced skills in Microsoft Word, Excel, and Outlook required. PowerPoint is preferred. Ability to learn and become proficient in additional cloud-based programs like SharePoint, OneDrive, Teams, Asana, and more.
Desire to learn, develop and enhance skills for future growth opportunities
High School Diploma required, College Education a plus.
Job Type: This is a full-time position with the ability to make a great living selling spas.
$43k-59k yearly est. 13d ago
Assistant Manager - Shops at Shiloh Xing
The Gap 4.4
Co-manager job in Billings, MT
About Athleta For the past 25 years, we've committed ourselves and our brand to a single aim: to empower all women and girls. Inspiration. Collaboration. Connection. Inclusivity. It's what we do best, and we're on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences.
We use business as a force for good by putting people and the planet right up there with profit, which is why Athleta is a certified B Corp. Ready to make a move? Join us. Because we know that alone we're strong, but together we're unstoppable.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Athleta
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$33k-38k yearly est. 12d ago
Store Manager - Billings, MT (24th & Central)
City Brew Coffee 3.9
Co-manager job in Billings, MT
GENERAL RESPONSIBILITIES Responsible for the daily planning, management and leadership role of a City Brew Retail Store/Kiosk, to include exceptional product quality, guest service, inventory control, cost management, and other various duties assigned by the Territory Manager and the Corporate Office.
Reports directly to the Territory Manager, and as determined appropriate, the Corporate Office.
ESSENTIAL TASKS
**These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.** Manage and maintain a qualified team using proper personnel procedures for hiring, training, scheduling and management of all employees to comply with the budgeted payroll plan and City Brew standards.
Demonstrate and oversee the delivery of excellent guest service and product quality.
Manage and maintain the annual operating budgets.
Ensure strict control of cash generated by the Store/Kiosk, including audits of all cash sources on a regular basis.
Maintain exceptional standards and cleanliness of all buildings, parking areas, and landscaping associated with the Store/Kiosk.
Maintain internal inventory systems properly balancing desired inventory levels with a fully stocked retail Store/Kiosk and a minimum number of shortages.
Execute and support all marketing initiatives to include the proper placement of POP materials. Routinely make suggestions regarding new marketing applications.
Monitor the compliance of all City Brew policies, programs, and procedures within the Store/Kiosk.
Perform all other duties assigned by the Territory Manager and/or Corporate Office, as applicable.
Assist Territory Manager and Corporate Office in conducting investigations of employees for disciplinary matters, write reports regarding the investigations and make discipline recommendations in consultation with the Territory Manager and Corporate Office.
Work directly with, discuss with, and advise Territory Manager (or any other directed corporate personnel) on general personnel issues in the Store/Kiosk.
Work directly with, discuss with, and advise Territory Manager (or any other directed corporate personnel) on personnel matters and issues, including hiring, discipline, employee evaluations, performance improvement plans, termination, and post termination processes.
Work directly with, discuss with, and advise Territory Manager (or any other directed corporate personnel) on grievances and/or grievance issues.
Facilitate providing copies of all personnel/discipline/investigation files to Territory Manager and Corporate Office.
Assist with providing recommendations, as appropriate, regarding application of Company policy and procedure in the Store/Kiosk.
Maintain a close working relationship with Territory Managers and Corporate Office, as appropriate.
Provide any requests for extended leave for Store/Kiosk employees to Corporate Office/Human Resources in a timely manner.
Provide any requests for Family and Medical Leave Act, and requests for accommodation under the Americans with Disabilities Act, or any similar requests, to Corporate Office/Human Resources in a timely manner.
Participate in training provided by Management Personnel, whether Territory Managers or the Corporate Office, related to employee management, hiring and retention practices, discipline and performance evaluation, and other related matters.
Assist with the development and/or implementation of employee recognition programs, as directed by Territory Managers and/or the Corporate Office.
Perform other assigned tasks or related work as required and as assigned by the Territory Manager and/or the Corporate Office.
KNOWLEDGE, SKILLS, AND ABILITIES
Excellent in Employee and Customer Relations skills; proven Management experience; general knowledge of computer and connectivity systems; interest and enjoyment of coffee and coffee-related products; thorough knowledge of the philosophies, principles, and practices of service industry management and operations, and specifically, the Service/Coffee Industry; ability to establish and maintain effective relationships with Territory Managers, the Corporate Office, employees, and the general public; ability to prioritize and work on multiple projects, ability to maintain the confidentiality of proprietary Company information and records; ability to analyze facts and present recommendations effectively in oral and written form; ability to establish, implement and monitor operational and clerical procedures relevant to Store/Kiosk Management.
EDUCATION AND EXPERIENCE
Training and experience suitable for Management position at Store/Kiosk level.
PHYSICAL REQUIREMENTS
Must be able to maintain substantial amounts of time on feet, maintain physical endurance through entire scheduled shifts, and lift and carry various Store/Kiosk supplies and equipment.
$34k-58k yearly est. 60d+ ago
Retail Manager
Cbrlgroup
Co-manager job in Billings, MT
They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we're all in good company.
What You'll Do - You'll Make the Moment
As a Cracker Barrel Retail Manager, you're a leader who focuses on people and creating a welcoming place where guests find more than just great products, but also a memorable experience. You will oversee all aspects of retail operations from merchandising and inventory to driving sales and developing your team. Backed by the right tools and training, you'll set the example and inspire your team to share the goodness of country hospitality.
So if you're someone who….
Leads with a warm, confident style
Keeps the store running smoothly while lifting up your team
Drives sales and creates a shopping experience guests can't forget
Balances hands-on attention with big-picture vision
Has 2+ years of retail management experience
Can work a 45-hour week (five 9-hour shifts), including holidays and weekends as needed
Has a high school diploma or GED equivalent
… come on in, we've been expecting you!
Focus on You
We're all about making sure you're taken care of too. Here's what's in it for you:
Good Work Deserves Good Pay: Competitive Annual Salary | Annual Merit Increase Opportunities | Quarterly Bonus Opportunities
Support That Goes Beyond the Clock: Medical, Rx, Dental and Vision Benefits on Day 1| Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program
Grow and Thrive Your Way: Over 90% of General Manager and District Managers openings are filled internally| Tuition Reimbursement | Professional Development
Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together
Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program
More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!
A Little About Us
Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.
See for yourself. Apply now.
Cracker Barrel is an equal opportunity employer.
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
$32k-57k yearly est. Auto-Apply 42d ago
Assistant Store Manager
Genpt
Co-manager job in Billings, MT
Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:
Responsibilities
Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
Know how to provide daily leadership and create and sustain a culture of employee engagement
Know the importance of partnering with your teammates in order to drive company owned store initiatives
Care about people and profit
Want to join a team where you can learn and grow your career the opportunities are endless!
A Day in the life:
Lead a successful team, support the store manager, and manage in our fast-paced retail stores
Manage store operations to maximize sales, profits and customer service
Build, coach, train and engage crew team to deliver superior levels of customer care and business results
Inventory protection, asset management, operational and safety issues
Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas
Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures
Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone
Qualifications
High school diploma or equivalent. Technical or trade school courses or degree completion
Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive
Passion for delivering customer care and building long term relationships
Thrive off of working in a very fast paced and complex environment
Knowledge of cataloging and/or inventory management systems
Ability to lift 60lbs in some situations
And if you have this, even better:
Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience
Entirely customer-centric (external/internal)
ASE Certifications
NAPA Know How
Why NAPA may be the right place for you:
Outstanding health benefits and 401K
Stable company. Fortune 200 with a family feel
Company Culture that works hard, yet takes care of employees
Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
$31k-37k yearly est. Auto-Apply 8d ago
General Manager
Rib & Chop House
Co-manager job in Billings, MT
Benefits:
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
The General Manager is an individual who leads and partners with the operations leadership team and brand support team to drive performance in sales, execution, reporting, analysis, training & continuous improvement. What are we looking for?
A leader who is dedicated to driving performance while mentoring and coaching the team.
3+ years of GM experience in high volume restaurant with background in P&L management and labor cost, and multi revenue centers.
A champion of the culture and the brand standards and comfortable with corporate set initiatives.
A role model who leads by example when it comes to leveraging systems, adhering to the concept differentiators, and delivering on our promise of perfect execution.
A can-do, problem solving and fun-loving attitude.
In your role, you will:
Be responsible for the over-all management of all facets of the operation.
Teach, coach, lead and motivate the team while managing the day-to-day operations of running a restaurant.
Own financial reporting, evaluation & analysis.
Be an ambassador and steward for high end guest experiences in an approachable environment.
Oversee the sourcing, training and scheduling for impact and results.
Demonstrate high level hospitality to both guest and team member in actions, tone and demeanor.
Deliver quality results in financial performance by proactively driving sales and managing financials to the bottom line.
We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.
Compensation: $70,000.00 - $80,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Based in Bozeman, Montana, Finally Restaurant Group is a community-oriented company with multiple restaurant concepts and locations. Premium steaks, fresh seafood and award-winning baby back ribs in a family-friendly atmosphere.
The Rib & Chop House was founded in Livingston, Montana in 2001. Since our humble beginnings, we've opened numerous Rib & Chop House restaurants in Montana, Wyoming and Utah. Our ability to grow has come through our commitment to “Rocky Mountain Hospitality,” a concept which incorporates a casual attitude with our high-level commitment to loyalty, safety, service, and quality food.
Serving legendary Louisiana BBQ and award-winning baby ribs for over 30 years.
In the late 1980s, founder TJ Moran decided Baton Rouge needed the kind of rib joint that would redefine Louisiana BBQ. While other restaurants were dishing up standard issue spare ribs, Mr. Moran decided to serve baby back ribs, something unique at the time. Our famous recipe slowly emerged: a delicate combination of dry rubbing, marinating, roasting, cooling, and a few other time-tested, home-kitchen secrets.
$70k-80k yearly Auto-Apply 60d+ ago
Logistics Location Manager I
Atlas World Group 4.3
Co-manager job in Billings, MT
TopHAT Logistical Solutions, a division of Atlas Logistics, spans coverage across the United States and Canada. TopHAT is a full service “white glove” delivery company specializing in final mile, dedicated delivery. We provide world class service for retail customers coast to coast. TopHAT has been a leading service provider for over 12 years and growing. Our specialized delivery approach gives us an edge on the competition by providing world class service at an affordable price.
The Location Manager is responsible for managing daily responsibilities of In-Home Delivery Contract Carrier teams in support of the TopHAT corporate office to promote the achievement of set long-term goals for TopHAT Logistical Solutions, LLC.
Key Responsibilities:
Routing daily routes within Dispatch Track for each delivery team.
Dispatching 5+ in home delivery teams through multiple stops
Completing weekly billing + claims forms and submitting through NetSuite.
P+L Budgeting responsibility.
Daily and weekly collection of operational data and performance report assessments.
Recruit and maintain a roster of high performing independent contract carrier delivery teams.
Daily stand-up chats with teams before load out.
Daily supervision of load out to ensure product quality assurance is being conducted.
Local ride behind routes to ensure satisfaction of customers by carrier teams.
Ensuring daily truck inspections + safety measures are met.
Build relationships and establish effective communication with customers, clients, and staff to ensure continued and expanding operating improvements.
Other duties may be assigned.
Your Wellness is our Focus:
Medical, dental, and vision for employees and dependents
Employee, Spousal, and Child Life Insurance
Financial Wellbeing:
Generous 401(k) matching retirement plans
Pre-tax savings plans, HSA
Flexibility and Time Off:
Paid time off including vacation, holidays, and disability leave.
Employment Type & Hours:
Full-time position that will consist of 40 hours per week.
Hours are 6:00am - 2:00pm, Tuesday - Saturday
Possible overtime during peak season
TopHAT is an EO employer - Veterans/Disabled and other protected categories.
Qualifications
What You'll Need:
Associate Degree in related field. Bachelor's Degree a plus.
2-4 years' job-related experience and/or a combination of both education and experience are required.
Effective problem-solving, oral, and written communication skills.
Experience in Logistics/In-Home Delivery preferred.
NetSuite/P&L/DOT regulations experience preferred.
Ability to establish and maintain effective working relationships with employees, clients, and other outside organizations.
$23k-49k yearly est. Auto-Apply 11d ago
Location Manager
Direct Automotive Distributing 4.1
Co-manager job in Billings, MT
Our continuous growth is fueled by solid relationships with customers, colleagues and suppliers. Each of us delivers extraordinary customer care that is simple, proactive and personal. We take pride in knowing we are part of a company with talented, high-performing professionals who are leading change and growth.
Direct Automotive is currently seeking a driven, business leader to act as our Billings, MT Location Manager.
This position is responsible for leading and managing the distribution operation through successful on-going achievements in the following areas:
Inventory management
Staff supervision and development
Sales Management
Delivery and warehouse logistics
Proactive support and service to customers.
This is a working manager role including dispatching, customer service, pulling/checking in parts, and warehouse work whenever necessary.
The Location Manager position requires a proven team player with a passion for customer service, the initiative and drive to successfully lead an operation and its people, and the ability to effectively manage multiple tasks in a fast paced environment.
Minimum Requirements Include:
Must be 21 or older
Minimum of 5 years experience in an automotive parts distribution
Strong attention to detail, great communication skills, the capability to analyze reports and information to improve processes and business outcomes, as well as the ability to motivate a team
Prior experience with sales and customer interaction a plus
Ability to lift up to 70 pounds routinely
Drug screen and background check administered as a condition of employment.
Direct Automotive offers well-balanced compensation and benefits programs, which may include medical, dental, 401K, paid holidays/vacation.Compensation is based on experience and job performance
$26k-58k yearly est. 4d ago
Store Manager Sally Beauty 01683
SBH Health System 3.8
Co-manager job in Billings, MT
SALLY STORE MANAGER:
By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!
Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and coaches who drive results and the development of our team associates.
Your role as a Store Manager:
When it comes to the customer experience - it all starts with you. Your role is to manage talent, inspire your team and make sure every customer comes away with a great experience. It is up to you to ensure that each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs.
You will ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory.
You will protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies.
You will make sure your store always looks its best!
Why you'll love working here:
The people are creative, fun and passionate about beauty.
Generous product discount and free sample products.
You will receive a great education regarding our products.
You will have ample opportunity for growth.
You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements:
Qualifications to be a Store Manager:
At least 3 years of customer service/retail sales experience and 1 year of previous sales management experience.
Previous experience in operational, financial and performance management.
Cosmetology license is a plus - but not required.
Must be 18 years of age or older.
Passion for all things hair and beauty!
Legal wants you to know:
• Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
• May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
$54k-75k yearly est. Auto-Apply 60d+ ago
General Manager
Hardee's-Billings, Mt
Co-manager job in Billings, MT
SUMMARY OF POSITION: The General Manager is accountable for the management and operations of the restaurant, ensuring that team members are hospitality focused, people focused and are performing their job duties and meeting expectations in all areas of their . The General Manager reports to the District Manager for the area and supervises Assistant Managers, Shift Leaders and Team Members. The General Manager operates the restaurant consistent with and supportive of the business plan set forth for their restaurant, while displaying the Capstone Restaurant Group values: People, Hospitality and Integrity.
ESSENTIAL DUTIES:
· Recruit and hire staff, as well as to maintain a bench for future growth.
· Ensure all marketing plans are executed, including proper installation of POP and menu board elements.
· Ensure restaurant is staffed properly and Team Members are properly trained to do their jobs through effective use of training programs.
· Provide leadership by creating excitement, enthusiasm, a positive mental attitude and commitment to company objectives.
· Insure that correct inventory levels and all equipment is maintained in excellent condition through the use of approved vendors.
· Set an example by maintaining an excellent working knowledge and high level of proficiency in the performance of all phases of restaurant operations and technology.
· Supervise in accordance with established performance and operating policies as set out in the operations standards manual.
· Work with and motivate Assistant Managers, Shift Leaders and Crew Members to perform up to their highest possible level of ability.
· Review preliminary P/L's and forward all questions to your District Manager.
· Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all.
REQUIREMENTS:
· Stand for long periods of time.
· Work around high temperatures.
· Work around others in close quarters.
· Able to lift 50 pounds comfortably.
· Work with various cleaning products.
· Perform job at continuous high pace, under pressure, while maintaining quality and speed standards.
EXPERIENCE:
· 3-5 years management experience in a quick service dining concept.
· Financial/Analytical aptitude including planning, budgeting, scheduling and P&L management.
KNOWLEDGE, SKILLS AND ABILITY:
· Valid driver's license
· Excellent communication, interpersonal and leadership skills.
· Ability to operate and use all equipment necessary to run the restaurant.
· Ability to effectively make decisions under pressure, while.
· Ability to effectively make decisions under pressure, while delegating tasks appropriately.
· Strong conflict resolution skills.
· High sense of urgency.
· Self-motivated.
· Excellent organizational, planning and time management skills.
WHAT MORE COULD YOU ASK FOR?
· Competitive Salary and aggressive bonus plan.
· Opportunity for advancement
· Health, Dental, Life, Short- and Long-term Disability and Vision Insurance
· Team Member Meal Discounts
· Paid Vacation
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. ARC Burger is an equal opportunity employer.
I understand and acknowledge that ARC Burger is an independently owned and operated franchisee of CKE Restaurants and, if I am hired, ARC Burger will be my employer.
$34k-57k yearly est. 18d ago
Assistant Manager(07138) - Billings
Domino's Franchise
Co-manager job in Billings, MT
ABOUT THE JOB
You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.
You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!
JOB REQUIREMENTS AND DUTIES
You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
QUALIFICATIONS
General job duties for all store team members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
WORK CONDITIONS
Exposure to
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
PHYSICAL REQUIREMENTS including, but not limited to the following:
Standing
Most tasks are performed from a standing position.
Walking
For short distances for short durations.
Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.
Sitting
Paperwork is normally completed in an office at a desk or table.
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Additional Information
Additional Job Details
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
DRIVING SPECIFIC JOB DUTIES
Deliver product by car and then to door of customer.
Deliver flyers and door hangers.
REQUIRES
Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.
ESSENTIAL SKILLS
Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
PHYSICAL DEMANDS
Carrying
During delivery, carry pizzas and beverages while performing walking and climbing duties.
Driving
Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.
Walking
Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.
Climbing
During delivery of product, navigation of five or more flights of stairs may be required.
WORK CONDITIONS
Exposure To
Varying and sometimes adverse weather conditions when delivering product, driving and couponing.
SENSING
Far vision and night vision for driving.
$24k-33k yearly est. 2d ago
Assistant Manager
3183 Wingstop
Co-manager job in Billings, MT
Akash Management
Assistant Manager
Wingstop is a restaurant-leading company while doing business as Wingstop. Our Commitment to Winning: “We outperform everyone in everything that we do with the relentless hunger to always be on top…” We constantly innovate, use technology, and employ a highly trained work force that is focused on delivering the best restaurant experience for our guests.
This job posting contains some general information about what it is like to work in our restaurant but is not a complete job description. People who work in our restaurant perform several different tasks every day, and this posting does not list all of the essential functions of the job.
The General Manager in Training (Assistant Manager) is in charge in the absence of the General Manager and supports General Manager efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. Makes sound business decisions quickly to ensure guests receive service beyond their expectations.
Primary Responsibilities
Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy and sets an example of guest engagement by building lasting relationships.
Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.
Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
Able to supervise and perform closing and/or opening duties, as directed by General Manager
Supports the goals, decisions, and directives of General Manager
Follows all POS comp procedures and cash handling procedures.
Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.
Requirements
Must be 18 years of age; Must have High school diploma or equivalent
Must be able to work flexible hours necessary to operate the unit effectively.
Must be able to work the days and hours designated (scheduled) by General Manager and/or District Manager
Must be able to maintain good attendance throughout the year.
Must have the ability to lift and/or move up to 75 lbs. comfortably.
Able to stand for long periods of time, bend, and stoop
Comfortable working occasionally in walk-in coolers and freezers
Vision abilities to include distance, close, color, depth, peripheral as well as the ability to adjust focus.
Ability to operate a computer and/or Cash register.
Must be able to work around heat and work in close quarters with others as well as handle various cleaning products.
Willing to cross-train on various positions within the restaurant
Job Type:
· Full-time with flexible scheduling, weekends and holidays as needed.
$24k-33k yearly est. 1d ago
GM Certified Technician
The Spartan Group
Co-manager job in Laurel, MT
Laurel Chevrolet is seeking a GM Certified Technician to join our team. We offer a clean and safe work environment, a great culture, and excellent career opportunities!
Schedule: Monday - Friday. Closed Weekends!!
Benefits:
Health and Dental Insurance
Paid Time Off
Paid Life Insurance
401(k)
Apply today!
****************************
$34k-57k yearly est. Auto-Apply 60d+ ago
H&M Department Manager - Rimrock Mall
H&M 4.2
Co-manager job in Billings, MT
About the Role As a Department Manager, you'll be the leader supporting and encouraging your whole team. By bringing everyone together, you'll be able to create an inclusive culture that promotes collaboration and an entrepreneurial spirit, helping you, your team, and H&M succeed. Ensuring an excellent operational & visual experience for your store, customers & colleagues. You'll be aware of your store's strengths, opportunities, and competitors. Analyze and follow up on sales, and create plans to optimize results and profits.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Customer Sales & Profit
You are responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines
Representing yourself and the H&M brand positively during customer interactions
Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and acting on them
Establish & analyze sales and budget goals, creating plans to optimize results
Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers
Following up that your team is actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
Manage your department in a cost-efficient way
Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges
Ensure all admin routines for both people and operations are handled in a correct way
Fashion & Trend Awareness
Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers, etc
Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions
Team & Development
Responsible for recruitment, onboarding, performance management, upskilling & developing your team in-store
Complete performance evaluations and succession planning to support business & team needs
Retain and share your knowledge and skills with your team
Collaboration, planning & teamwork with in-store Visual Merchandiser team
Give & receive feedback with your colleagues to learn, develop & support each other
Responsible for the teams planning & scheduling
Regular communication to store colleagues to inform, motivate and inspire - daily, weekly meetings, etc
Ensure all procedures, routines, and legal requirements in all areas of the store are followed
Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development
Retail Operations/ Visual & Commercial Execution
Secure a clean and tidy sales floor and back of house including stockroom areas
Ensure high fashion quality, visual and commercial product presentation, with good garment care
Secure good stock levels and provide input on allocation to Area team
Ensure the full garment cycle - from delivery to garment presentation - and fitting room routines are according to our standards and routines set internally, utilizing all tools and technology provided
Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store
Updating & upkeep of BOH Areas for all colleagues (key information, health & safety, tidiness etc)
Responsible for opening & closing of store daily
Qualifications
Who You Are
To be a successful and effective Department Manager, you'll be a strong leader who enjoys taking responsibility for others.
You must be ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics.
You are achievement-oriented, motivated by performance and competition to be truly customer centric.
Why You'll Love Working at H&M
We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you're encouraged to be yourself at work
You will have access to a large global talent community, where career growth and aspirations have no limits
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Additional Information
Compensation: expected base salary range is 18.98 - 23.50 hourly**
EEOC Code: SLS
Pay Status: Non-Exempt, Hourly
*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.
**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation.
Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas
. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.
Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
$30k-36k yearly est. 5d ago
Factory Store Manager - Billings
Bullfrog Spas 3.8
Co-manager job in Billings, MT
Job Description
Our mission at Bullfrog Spas is simple: Create peaceful lives. This mission is realized for customers through incredible products and services, but our mission also applies to us. At Bullfrog Spas we do our very best to make our own lives and those of our fellow team members peaceful. We're guided by the values of care, commitment, trust, and innovation. Committed team members and this values-driven culture have helped to make Bullfrog Spas the fastest-growing premium hot tub manufacturer in the world, one of Utah's premier brands, and an amazing place to work and grow in your career.
Bullfrog International designs and manufactures the world's only luxury hot tubs with the patented JetPak Therapy System. JetPaks are modular jetted spa seats that allow the user to customize, interchange and upgrade their hot tub's jetted massages at any time. Founded in 1996, Bullfrog International is headquartered in the greater Salt Lake City, Utah metro area.
Job Overview
Bullfrog Spas has a great opportunity at our Billings, MT Factory Store location to seek a career minded leader to support the retail sales team objectives and day to day activities with a highly professional service encompassing floor management, team supervision and stock and display management, to ensure smooth running of all designated operations and to support a culture of continuous improvement. This position will require a person with strong analytical skills, excellent leadership abilities, and exceptional customer service skills.
Responsibilities for Store Manager
Set sales goals, compare performance to goals, and adjust goals as needed
Run special events in-store as well as arrange and plan off-site events for additional sales opportunity.
Assess current team processes and procedures, identify opportunities for improvement, and implement them
Undertake customer service, sales activities and any floor activities as required to ensure service standards are always met and sales opportunities maximized
Always keep an awareness for security issues and safety of personnel
Conduct team huddles to keep your team aware of any changes or anything new
Ensure banking is up to date and all cash requirements are met
Develop individual quotas and assign leads for team members
Provide detailed and accurate sales forecasts
Coach, mentor, and provide feedback to team members
Foster a competitive yet collaborative team environment
Assess individual performance through observation and measurement, and suggest corrective actions as needed
Recruit, hire, and train sales team
Upkeep, maintenance and presentation of store
Qualifications
Demonstrates professional manner, as well as high level of interpersonal skills to handle time-sensitive, confidential and stressful situations in a fast-paced environment. Continually demonstrate poise, tact positive attitude, and diplomacy.
Excellent customer service skills, written and verbal communications, planning and organizational skills.
Makes effective decisions with minimal supervision and information.
Expert problem-solver, solution and team-oriented and works collaboratively to achieve team goals.
Takes initiative and pursues opportunities for improving efficiency. Quick learner who can develop skills rapidly.
Strong multi-tasking skills. Complete several concurrent tasks.
Manages time effectively, exercises good judgment in setting priorities to complete tasks to meet deadlines with strong attention to detail and ability to balance and maintain workload.
Ability to anticipate the needs of the store.
Ability to balance and maintain workload.
Advanced skills in Microsoft Word, Excel, and Outlook required. PowerPoint is preferred. Ability to learn and become proficient in additional cloud-based programs like SharePoint, OneDrive, Teams, Asana, and more.
Desire to learn, develop and enhance skills for future growth opportunities
High School Diploma required, College Education a plus.
Job Type: This is a full-time position with the ability to make a great living selling spas.
Job Posted by ApplicantPro
$43k-59k yearly est. 13d ago
Store Manager - Billings, MT
City Brew Coffee 3.9
Co-manager job in Billings, MT
: Store Manager at City Brew Coffee Store Manager Employment Type: Full-time Reports to: District Manager City Roasting Company LLC dba City Brew Coffee is dedicated to providing exceptional coffee experiences to our community. We pride ourselves on our high-quality products, outstanding customer service, and welcoming atmosphere. Our team is passionate about coffee, and we strive to create a place where customers can relax, socialize, and enjoy the perfect cup. GENERAL RESPONSIBILITIES
Responsible for the daily planning, management and leadership role of a City Brew Retail Store/Kiosk, to include exceptional product quality, guest service, inventory control, cost management, and other various duties assigned by the District Manager and the Corporate Office. Reports directly to the District Manager, and as determined appropriate, the Corporate Office.
ESSENTIAL TASKS
**These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.**
Manage and maintain a qualified team using proper personnel procedures for hiring, training, scheduling and management of all employees to comply with the budgeted payroll plan and City Brew standards.
Demonstrate and oversee the delivery of excellent guest service and product quality.
Manage and maintain the annual operating budgets.
Ensure strict control of cash generated by the Store/Kiosk, including audits of all cash sources on a regular basis.
Maintain exceptional standards and cleanliness of all buildings, parking areas, and landscaping associated with the Store/Kiosk.
Maintain internal inventory systems properly balancing desired inventory levels with a fully stocked retail Store/Kiosk and a minimum number of shortages.
Execute and support all marketing initiatives to include the proper placement of POP materials. Routinely make suggestions regarding new marketing applications.
Monitor the compliance of all City Brew policies, programs, and procedures within the Store/Kiosk.
Perform all other duties assigned by the Territory Manager and/or Corporate Office, as applicable.
Assist Territory Manager and Corporate Office in conducting investigations of employees for disciplinary matters, write reports regarding the investigations and make discipline recommendations in consultation with the Territory Manager and Corporate Office.
Work directly with, discuss with, and advise Territory Manager (or any other directed corporate personnel) on general personnel issues in the Store/Kiosk.
Work directly with, discuss with, and advise Territory Manager (or any other directed corporate personnel) on personnel matters and issues, including hiring, discipline, employee evaluations, performance improvement plans, termination, and post termination processes.
Work directly with, discuss with, and advise Territory Manager (or any other directed corporate personnel) on grievances and/or grievance issues.
Facilitate providing copies of all personnel/discipline/investigation files to Territory Manager and Corporate Office.
Assist with providing recommendations, as appropriate, regarding application of Company policy and procedure in the Store/Kiosk.
Maintain a close working relationship with Territory Managers and Corporate Office, as appropriate.
Provide any requests for extended leave for Store/Kiosk employees to Corporate Office/Human Resources in a timely manner.
Provide any requests for Family and Medical Leave Act, and requests for accommodation under the Americans with Disabilities Act, or any similar requests, to Corporate Office/Human Resources in a timely manner.
Participate in training provided by Management Personnel, whether Territory Managers or the Corporate Office, related to employee management, hiring and retention practices, discipline and performance evaluation, and other related matters.
Assist with the development and/or implementation of employee recognition programs, as directed by Territory Managers and/or the Corporate Office.
Perform other assigned tasks or related work as required and as assigned by the Territory Manager and/or the Corporate Office.
KNOWLEDGE, SKILLS, AND ABILITIES
Excellent in Employee and Customer Relations skills; proven Management experience; general knowledge of computer and connectivity systems; interest and enjoyment of coffee and coffee-related products; thorough knowledge of the philosophies, principles, and practices of service industry management and operations, and specifically, the Service/Coffee Industry; ability to establish and maintain effective relationships with Territory Managers, the Corporate Office, employees, and the general public; ability to prioritize and work on multiple projects, ability to maintain the confidentiality of proprietary Company information and records; ability to analyze facts and present recommendations effectively in oral and written form; ability to establish, implement and monitor operational and clerical procedures relevant to Store/Kiosk Management.
EDUCATION AND EXPERIENCE
Training and experience suitable for Management position at Store/Kiosk level.
PHYSICAL REQUIREMENTS
Must be able to maintain substantial amounts of time on feet, maintain physical endurance through entire scheduled shifts, and lift and carry various Store/Kiosk supplies and equipment.
City Brew Coffee is an Equal Opportunity Employer
Disclaimer:
This is intended to provide a general overview of the responsibilities and requirements of the Shift Leader position at City Brew Coffee. It is not exhaustive and may not include all tasks and duties the Shift Leader will be expected to perform. Additional duties may be assigned as needed to support the store's operations and ensure excellent customer service. City Brew Coffee reserves the right to modify this job description at any time, with or without notice. If at any time during your tenure as Shift Leader you are unable to fulfill the responsibilities or if your availability changes, a title change with a corresponding pay adjustment may be considered. This version supersedes all previous versions.
$34k-58k yearly est. 60d+ ago
Assistant Manager(07007) - 904 Main St
Domino's Franchise
Co-manager job in Billings, MT
Shift running attended and unattended in store. Ability to take deliveries if needed preferable but not required. Food preparation and sanitation skills.
Must be goal oriented and have ability to lead by example.
The average co-manager in Billings, MT earns between $42,000 and $133,000 annually. This compares to the national average co-manager range of $35,000 to $119,000.