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Co-manager skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Dr. Timothy Edwards,

Bruce Heiman Ph.D.

Below we've compiled a list of the most critical co-manager skills. We ranked the top skills for co-managers based on the percentage of resumes they appeared on. For example, 8.4% of co-manager resumes contained payroll as a skill. Continue reading to find out what skills a co-manager needs to be successful in the workplace.

15 co-manager skills for your resume and career

1. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how co-managers use payroll:

Assisted with and preformed numerous responsibilities, including administrative, policy and procedures, personnel issues, payroll preparation and submission.
Managed relationships with Professional Employer Organization, handling all payroll, benefits, workers compensation and unemployment.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how co-managers use customer service:

Sustained operational liability for high-volume retail store to achieve sales, superior customer service, organizational initiatives, and profitability goals.
Received excellent customer service satisfaction scores by communicating clear expectations to team members with focus on positive customer experiences.

3. Food Safety

Here's how co-managers use food safety:

Led compliance oversight efforts through checklist execution relating to Associate/Customer Safety, Environmental, Pest and Food Safety execution.
Monitored perishable departments to ensure compliance with food safety guidelines.

4. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how co-managers use loss prevention:

Monitored productivity levels of central region stockrooms and implemented new strategies surrounding inventory and loss prevention to create awareness of shrink.
Directed loss prevention and safety activities to protect company assets and ensured the safety and security of associates and customers.

5. Perform Routine Maintenance

Here's how co-managers use perform routine maintenance:

control inventory, stock shelves, coolers, perform routine maintenance and repair equipment.

6. Store Sales

Here's how co-managers use store sales:

Assisted District SalesManager along with Store Sales Manager in hiring qualified applicants.
Improved same store sales and increased productivity in area of responsibility.

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7. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how co-managers use sales floor:

Coordinated and executed sales floor plans according to corporate standards; maintained required merchandising concepts, plan-o-grams and brand specifications.
Maintain accountability for sales floor leadership, using key business and financial indicators to monitor individual and team process.

8. Basic Math

Here's how co-managers use basic math:

Train new hires, Skills Used Basic math skills, register, proper phone etiquette, customer service.

9. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how co-managers use product knowledge:

Dedicated to continuously improving sales abilities, product knowledge, analyze historical data and current trends to identify risks and opportunities.
Delivered superior customer experience through direct sales with expert product knowledge.

10. Cleanliness

Here's how co-managers use cleanliness:

Shared responsibility of directing the daily operations surrounding Quality, Service, Cleanliness and Profitability of the restaurant assigned to.
Regimented sanitation and quality control ensuring restaurant environment is sanitary and cleanliness is in order exceeding Department of Health Standards

11. Ladders

Here's how co-managers use ladders:

Squat, bend, stoop and climb ladders to access store merchandise for customers and other employees.
Wash walls and equipment; use ladders when required in work assignments.

12. Excellent Interpersonal

Here's how co-managers use excellent interpersonal:

Delivered exceptional guest satisfaction by utilizing my excellent interpersonal skills, building a customer focused team through sales and promotions.
Trained in and maintained excellent interpersonal and communication skills that complement proven creative problem solving capabilities.

13. Drive Sales

Here's how co-managers use drive sales:

Analyzed Workforce Management key performance indicators then applied results to make real time decisions to drive sales performance and operational execution.
Drive sales and financial performance of the facility by managing associates, providing customer service and directing daily merchandising and operations.

14. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how co-managers use human resources:

Coordinate and conduct new employee orientation with Human Resources to foster positive attitude toward organizational objectives.
Served on Human Resources committee that deals with accountability and co-manager relationships.

15. Math

Here's how co-managers use math:

Prepared lesson plans for over 100 students in both Math and English.
Counseled and tutored boys (14-20) with deficiencies in math and reading.

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What skills help Co-Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on co-manager resumes?

Dr. Timothy Edwards

Professor, Interim Director, University of Arkansas at Little Rock

Writing and research skills. Analytical and critical thinking skills. Technical skills such as web design, graphic design, audio and video production skills. Employers are interested in potential employees knowledge, intelligence and skills.

What soft skills should all co-managers possess?

Bruce Heiman Ph.D.

Professor of International Business, San Francisco State University

-Languages beyond English (fluency in written and oral)

-Ability to work collegially in a diverse cultural setting

-Ability to identify good problems on which to work in a competent manner

-Ability/flexibility to interact/work productively with people who have serious constraints on their time owing to other work or personal commitments/issues

-Some of my answers to Q1 above would also apply here

What hard/technical skills are most important for co-managers?

Bruce Heiman Ph.D.

Professor of International Business, San Francisco State University

-Analytical skills (ability to gather data, clean it, analyze it, write-up results and present on what the meaning of the analysis suggests for action (the last one is most important--"what does it really mean?"

-Some experience and skills with coding in any language (at the moment, Python or C++ are preferred, though Ruby on Rails is also good)

-Deep spreadsheet skills (pivot tables and macros, as examples).

-Relational database skills, including programming (e.g., MySQL)

-Data mining

-AI/Machine Learning experience

What co-manager skills would you recommend for someone trying to advance their career?

Steve Wages Ph.D.

Director, Cloverdale Center for Youth and Family, Faulkner University

I recommend they use this time to fill in the gaps, no pun intended, in their program of studies by expanding their knowledge base. All educational programs have gaps in the training, content areas which are not addressed adequately. For example, my counseling program was highly regarded, yet I had little to no content related to aging studies, parenting, or personal finances, etc. Further, the content of counseling programs is problem-centered or remedial, conceptually focused on tertiary prevention.

Consequently, graduates are not exposed to a large body of research and literature related to human development, individual wellness, and family strengths which would greatly inform and enhance their assessment and intervention strategies employed in counseling. I believe the more we can do to strengthen our understanding of healthy individual and family wellness, the better equipped we will be to address unhealthy relationships and family dynamics. Put another way, being well grounded in primary and secondary prevention will further equip the pastoral counselor's efforts at intervention. Again, use this time to acquire relevant knowledge and content that most counseling programs do not address extensively.

What type of skills will young co-managers need?

Dr. Barbara Davis

William J. Atkins Dean, Centenary College of Louisiana

Analysis - Graduates will need to analyze situations, identify the best choices, and seek solutions with the highest benefit to the organization.

Creativity - Graduates will need to possess critical and creative thinking skills.

Flexibility - Graduates must remain flexible to succeed in a highly changing environment.

What technical skills for a co-manager stand out to employers?

Kerem Cakirer Ph.D.

Senior Lecturer, Indiana University Bloomington

The labor market is not so different than any market with demand and supply. The demand from employers will shift towards more technical (software, coding, computer language programming) and analytical (problem solving on your own) skills than social skills overall. Being capable of writing or/and understanding computer languages will be a must have skill in the very near future. Communication skills over online platforms or social media platforms will play a huge role when employers are making a hiring decision. The data supports that businesses are using more online platforms than ever. I am projecting that there won't be any business travels or on-site client meetings in the near future. Exceling in different types of software, and being able to learn a new one easily, will become more important than people skills in businesses. Employers will seek for candidates, who are capable of achieving tasks in a more off-site (outside the office) environment through a deadline, and who can utilize multiple different softwares at their hand to solve business problems. As far as how the hiring process would go, we might see employers using artificial intelligence to make hiring decisions over some online platform soon. Essentially, this means that the candidates will be assessed with a more quantitative measure than ever. An evaluation measure by the AI, which will take soft and digital skills more into account.My final words are: The pandemic is still a burden to the humankind but the world will prevail. This year could be the inception of a new era in terms of how businesses run.

Do you want to know more?

List of co-manager skills to add to your resume

The most important skills for a co-manager resume and required skills for a co-manager to have include:

Payroll
Customer Service
Food Safety
Loss Prevention
Perform Routine Maintenance
Store Sales
Sales Floor
Basic Math
Product Knowledge
Cleanliness
Ladders
Excellent Interpersonal
Drive Sales
Human Resources
Math
Customer Satisfaction

POS
Merchandise Presentation
Financial Performance
Visual Standards
Cash Handling
Brand Management
Merchandise Flow
Exceptional Client
KPI
Store Associates
Customer Complaints
Stock Room
Visual Presentation
Inventory Control
Retail Store
Sales Associates

Performance Reviews
Inventory Management
Store Policies
Bank Deposits
UPT
Food Cost
Product Placement
Customer Relations
Sales Reports
Assist Store
Sales Volume
Food Preparation
Customer Issues
Business Results
Performance Evaluations
Cash Drawers

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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