Operations Manager
Co-manager job in Brentwood, NY
Our client, a food manufacturing company located in Brentwood, NY is looking for an experienced Operations Manager to join their dynamic team.
What we are looking for you to do:
Follow all Food Safety and Quality Assurance programs, policies, procedures, compliance standards, and performance metrics.
Support in Research & Development program, formulation adjustments, product evaluations, and new product development, design, testing, compliance, and launch activities.
Supervise, directs, and trains staff, including review of work quality, staffing, discipline, performance assessment, and development.
Actively promotes a clean and safe work environment through training, adherence to safety protocols, and enforcement of safety rules.
Drive KPI improvement and savings
Maximize efficiency and effectiveness by identifying and addressing technical gaps
Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays.
The ideal candidate will have:
Bachelor's degree is preferred in Operations, Business Management, Supply Chain, Industrial Engineering or related field.
7 years related work experience in the food manufacturing industry
5 years' experience in a supervisory role; or equivalent combination of education and experience.
What we will offer:
An attractive salary, bonus and benefits
An amazing opportunity to grow your career
If you are someone that is ideal for this position and have a passion to be part of a high potential food company please submit your resume in Microsoft Word format - and don't forget to include your accomplishments and achievements on your resume! We look forward to hearing from you.
Pricing Strategy and Operations Manager
Co-manager job in New York, NY
Duration: 6 Months
Pay Range: $54.19 - $68.00
Hybrid - NYC or Sunnyvale - Onsite 3 days a week - T/W/TH
Responsibilities:
• Structure and price Agency Deals in conjunction with Agency Development Leads
• Facilitate Agency Deal execution with internal parties (e.g. Legal, Revenue, Strategic Finance, Incentive Owners, Deal Desk, etc..)
• Track monthly deal pacing and quarterly accruals
• Calculate earned incentives and facilitate issuance to agencies
• Evaluate health and ROI of Agency Deal portfolio to optimize rate cards and deal performance
• Scale deal capacity through strategic & operational improvements to deal operations, in conjunction with relevant cross functional partners
Basic Qualifications:
- 3+ years in Sales Operations, Finance, Pricing, or other similar roles
- BA/BS degree
-Prior experience with SQL and Tableau
- Demonstrated experience in Microsoft Excel and PowerPoint and Google Docs
Operating Room Manager
Co-manager job in New York, NY
Nurse Manager - Operating Room (Evenings 1p - 11p)
Employment Type: Full Time
4 10 hour shifts per week
Job Description: We are working with a well known organization seeking an experienced Nurse Leadership candidate for their busy Perioperative Services department. This is an amazing place to continue growing your career!
This is a large, busy Perioperative program - running 30+ rooms into the Evening hours. They are seeking a well established OR RN that wants to continue growing their career
Schedule:
Monday - Friday Day shift
Weekend Leadership coverage is Administrative only - it is does via phone
Weekend rotation is approximately 1 weekend every 8 weeks
Qualifications:
Must be an RN
BSN degree required
Masters degree preferred
CNOR a huge plus
Must have Operating Room experience
Seeking a visible leader that works well with Patients/Family as well as with the Physicians
Will oversee 30-40 staff
Pay & Benefits:
Organization is focused on a positive culture
Strong benefits package
Competitive pay package
PTO and CME allowance
Manager Treasury Operations - Top Real Estate Fund
Co-manager job in New York, NY
About the Role:
Our client, a global alternative asset manager and top real estate fund, is seeking a Manager of Treasury Operations to join their team in New York, NY. Sitting within the Treasury and Capital Markets team, this individual will support systems and operations related to derivative and FX transactions, contributing to strategic project-based initiatives focused on FX hedging, interest rate risk, trade cost analysis, and operational optimization.
Responsibilities:
Oversee and enhance internal reporting, analytics, and trade cost tracking across a global derivatives portfolio using tools such as Power BI and Azure.
Drive process optimization initiatives within trading and treasury operations, ensuring data accuracy and workflow efficiency.
Collaborate closely with traders to translate business and system requirements into practical solutions for technology partners.
Manage all aspects of the trade lifecycle, from booking and regulatory reporting to post-trade activities such as confirmations, settlements, and counterparty documentation.
Monitor daily exposures, liquidity positions, and counterparty risk metrics, ensuring adherence to internal risk management policies.
Contribute to cross-functional projects focused on process automation, treasury infrastructure enhancements, and internal capital markets initiatives.
Qualifications:
Bachelor's degree in Finance, Accounting, Economics, or Information Systems
4-8 years of experience in banking, asset management, or corporate treasury
Hands-on exposure to FX and interest rate derivative operations and risk reporting
Proficient in Bloomberg, Excel, and trading platforms such as FXall, FXGO, or 360T
Skilled in data analytics and visualization tools (PowerBI, Azure, Tableau, SQL, Python)
Operations Manager Full Time Role
Co-manager job in New York, NY
About:
A premier luxury lifestyle company featured in Forbes is seeking a hands-on Operations Manager to lead Customer Service and build the systems that keep the business running. This is a producer role for someone who loves solving problems, improving processes, and turning vision into execution. You will manage CS, update SOPs, fix breakdowns quickly, and create scalable workflows across the company.
Key Responsibilities:
Customer Service Leadership
- Lead and coach the CS team day-to-day and ensure high-touch, accurate client support.
- Handle escalations directly and resolve issues quickly.
- Audit service quality and correct gaps immediately.
- Update and enforce SOPs so the team operates consistently at a high standard.
Operational Execution
- Translate the CEO's vision into clear plans and own their execution.
- Build new processes, checklists, and workflows that scale as the business grows.
- Identify breakdowns or inefficiencies and fix them fast.
- Maintain dashboards, KPIs, and weekly operational rhythms.
Process Improvement and Automation
- Streamline operations using Monday.com, Zendesk, Guru, and automation tools.
- Create tools, templates, and automations that eliminate manual work and reduce errors.
- Continuously refine systems to increase speed, clarity, and accuracy.
Problem Solving and Escalation Management
- Act as the first point of escalation for operational and client issues.
- Troubleshoot and resolve problems hands-on rather than pushing them to others.
- Ensure nothing slows down the team or affects the client experience.
Technology Oversight
- Manage day-to-day use of internal systems and coordinate with developers when updates are needed.
- Ensure tech tools support clarity, efficiency, and reliable service delivery.
Who You Are:
- You have a builder mindset and improve broken systems rather than simply managing them.
- You are service-driven and care deeply about accuracy, tone, and client experience.
- You move quickly while maintaining strong attention to detail.
- You communicate clearly and keep leadership and the team aligned.
- You have high ownership and never wait for someone else to fix problems.
Requirements:
- 3 plus years leading customer service or operations in a high-touch environment.
- Experience improving SOPs, systems, and workflows.
- Comfort using Monday.com, Ticketing Systems or other CS Tools, Guru, Google Workspace, and automations.
- Proven ability to run a CS team and execute projects from idea to completion.
- Availability in EST timezone, 8am to 5pm, with some flexibility on weekends.
Why Join Us:
This is a high-impact role where you will build the systems that power a luxury brand. You will work closely with the CEO, lead a small CS team, and own the operational foundation that enables the company to scale.
Application Process:
As a prestigious luxury company, we receive a high volume of applications for each role. To help us evaluate candidates thoughtfully and efficiently, we ask all applicants to complete a short set of written questions and include a brief video introduction.
Candidates who complete both the written questions and the video will be considered for the next stage of interviews. These responses allow us to get a meaningful sense of your communication style, problem-solving approach, and alignment with our values before moving forward.'
Questions:
Describe a time you inherited a broken or inefficient operational process. What specific steps did you take to fix it, and what was the result? Be as concrete as possible.
Explain your experience leading a Customer Service team in a high-touch or high-expectation environment. What were your responsibilities, and how did you ensure quality and accuracy?
Walk me through a system or workflow you built from scratch (SOP, automation, dashboard, training guide, etc.). What problem were you solving, what tools did you use, and how did you measure its success?
Our team often faces urgent client escalations and fast-moving operational issues. How do you stay calm, prioritize correctly, and make good decisions under pressure?
VIDEO ANSWER - Please record a short Loom video answering: Describe your management style. Include details on the smallest and largest teams you've managed, how you structured communication, and how you ensured consistent accountability and performance.
Submissions:
To apply, please send your responses to ****************************.
When submitting your application, be sure to include your Complete Response to Questionnaire, Loom Video, country of residence, LinkedIn profile, and resume.
IMPORTANT NOTE: Please do not call, text, or email the Founder regarding this role. All applications and communication must be submitted by following the application process above.
Store Director
Co-manager job in New York, NY
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
We're thrilled to share an incredible leadership opportunity at our Fifth Avenue Flagship in New York City, one of MANGO's most iconic and highest-volume stores in the U.S. market.
We're looking for a dynamic, inspiring Store Director to take the helm of this prestigious location and elevate it to its full potential.
This multi-level flagship will be a true brand showcase, and we need a leader who thrives in fast-paced, high-visibility environments. Someone who can confidently oversee a large, diverse team across multiple floors while delivering operational excellence, driving strong business results, and creating a consistently elevated customer experience.
If you're passionate about fashion, energized by big moments, and ready to take ownership of one of the most exciting flagship locations in the country, we want to connect with you.
Reporting to the Regional Manager, you'll oversee the full store operation, ensuring sales targets are surpassed, customer service is exceptional, and the store environment is always polished, inspiring, and on-brand. You will lead, coach, and motivate your team to create a vibrant, performance-driven culture every single day.
Key Responsibilities:
To ensure an excellent level of customer service is provided in the store
To plan, apply and monitor the required measures in order to reach and exceed sales targets
To analyze and review management indicators and costs in order to improve them
To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability
To be familiar with the collection, and control and manage the stock to maximize sales
To act as a role model and promote effective communication within the team
To recruit, train and ensure the seamless integration of the new employees
To lead and motivate the team, ensuring the development of staff potential
To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs
To ensure the optimal management of personnel administration duties
We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry.
You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.
If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
Apply now and start a long and successful career within MANGO.
Join our team! Help us to reach our goal: to be present in every city in the world.
What makes us special?
As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
Insurance Benefit: You only pay a % of the value!
Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses.
401(K) Pension Plan
Holidays + Wellness Days
Vacation Days
Commuter Benefits
Bonus and/or Commission paid monthly
At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
You got it?
We like you!
Associate Study Manager
Co-manager job in Norwalk, CT
The Multiple Myeloma Research Foundation (MMRF) is the largest nonprofit in the world solely focused on accelerating a cure for each and every multiple myeloma patient. We drive the development and delivery of next-generation therapies, leverage data to identify optimal and more personalized treatment approaches, and empower myeloma patients and the broader community with information and resources to extend their lives. Central to our mission is our commitment to advancing health equity so that all myeloma patients can benefit from the scientific and clinical advances we pursue. Since our inception, the MMRF has committed over $600 million for research, opened nearly 100 clinical trials, and helped bring 15+ FDA-approved therapies to market, which have tripled the life expectancy of myeloma patients. To learn more, visit ****************
MMRF CORE VALUES
At the MMRF, our core values define both who we are and how we work together as an organization. We believe in investing in our team and building a culture that will help us pursue our highest-level mission to accelerate a cure for each and every multiple myeloma patient. Our five core values are expressed below:
Prioritize Patients - Patients are at the center of everything we do. Every decision we make is grounded in the needs and best interests of the patients we serve.
Drive Innovation - We are committed to pursuing big, bold ideas. Taking risks, trying new approaches, and challenging the status quo are necessary to speed new discoveries.
Deliver Solutions - Taking on complicated challenges is what sets us apart. To deliver results, we must be decisive, take action, and act with urgency on behalf of the myeloma community.
Do It Together - We know that together, we are stronger. We work cross-functionally with the entire community to achieve our mission and are invested in the success of others.
Build Trust - We build trust-based relationships. We advocate for each and every myeloma patient by committing to diversity, equity, and inclusion and treating others with respect.
POSITION OVERVIEW
Reporting to the Associate Director, Clinical Operations, the Associate Study Manager is responsible for leading the operational planning and execution of translational clinical research studies, overseeing all aspects of a study from initiation through to completion, ensuring compliance with regulatory standards (FDA, GCP), and collaborating with cross-functional teams to deliver high-quality data on time and within budget. The Associate Study Manager will provide high level management and oversight of translational clinical research studies conducted through the Multiple Myeloma Research Consortium (MMRC), including the Translational Research Umbrella studies (TRU). The Associate Study Manager will be responsible for all aspects of study conduct, accountable for ensuring that timelines and milestones are met, and for will serve as the primary point of contact, under the direction of the Associate Director. Experience and knowledge of end-to-end management of clinical and translational research conduct, knowledge of academic and hospital study site operations, the pharmaceutical and biotech industry, and regulatory requirements is essential.
ESSENTIAL FUNCTIONS
Manage all aspects of the study, including responsibility for oversight of study execution, develop and manage comprehensive study timelines and metrics; management/oversight of external vendor deliverables reports and budgets.
Study design and planning: Actively participate in protocol development, feasibility assessments, site selection, and budget planning for assigned studies. Write and review study protocols, informed consent forms, and amendments, as appropriate.
Manage and report on study budget, working closely with finance and accounting.
Manage/track study budget progress, expenses, vendor, pharma/biotech partner invoices, and study site payments.
Prepare study reports and disseminate, present, and inform on all aspects of the study progress to MMRF leadership and cross functional teams.
Prepare and present project reports as required.
Plans, executes, and leads study-specific meetings as needed (e.g., Study Management Meetings, site calls etc.).
Risk management: Proactively identify potential risks associated with the study and implement mitigation strategies.
Develop and facilitate requests for proposals (RFP) for all study vendors, including and others, as appropriate, under the direction of the Associate Director, Clinical Operations.
Conduct critical analysis of areas of risk; identify, manage or escalate risks as appropriate.
Ensure that study issues and action items are addressed, closeout appropriately and in compliance with study management plans.
Prepares and/or reviews and takes accountability for the accuracy of study-related documents.
Accountable for study-specific legal agreements and other legal documentation as required for vendors, pharma partners, sites, etc.
Ensures audit-ready condition of study records and documentation, both electronic and paper.
Develops internal processes for improved efficiencies associated with study management
Develops, reviews and is responsible for the maintenance of study-specific standard operating procedures (SOPs)
Prepare and submit regulatory documents to central IRB. Manage all study IRB and other regulatory documents.
QUALIFICATIONS
Bachelor's Degree (BA, BS) in scientific or health care discipline required; master's degree preferred
Minimum 5 years of clinical study operations experience in pharmaceutical, biotech, academic, or CRO settings, preferably within oncology.
Demonstrated ability to manage complex protocols and deliver results in a matrixed environment.
Strong experience in clinical project management including study start-up, conduct, and closeout.
Experience in working with external research vendors is required
Translational research experience preferred.
Hands-on experience with Medidata Rave including eCRF management, database oversight, and query handling. Solid financial acumen, including study budgeting, invoice processing, and site payment management. Experience in drafting and reviewing study protocols, informed consent forms, etc.
Experience preparing and submitting regulatory documents to IRBs.
Excellent working knowledge GCP, FDA and ICH Guidelines. Ensures the assigned research studies are executed in compliance with FDA and ICH GCP guidelines/regulations and SOPs
Comfortable multi-tasking in a fast-paced small company environment and able to adjust workload based upon changing priorities
Excellent team player; willingness and ability to fill functional gaps in a small organization
Strong interpersonal, written, and verbal communication skills; collaborative team player willing to support adjacent functions when needed. Ability to work efficiently within established workflows while contributing to a culture of respect, flexibility, and continuous improvement.
Demonstrated ability to work effectively within diverse team environments, adjust to evolving project requirements, and incorporate feedback appropriately
Computer literacy required (MS word, MS Excel, MS PowerPoint, and MS Project)
Hematology Oncology therapeutic experience strongly preferred
Demonstrated leadership capability and professional communication style. Strong organizational skills
Ability to travel as necessary (approximately 10%)
EEO STATEMENT
The Multiple Myeloma Research Foundation (MMRF) is an equal opportunity employer and does not discriminate against any candidate based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, military and veteran status, sexual orientation, or any other factor protected by federal, state, or local law.
The MMRF does not sponsor/facilitate any type of work authorization for this role. All applicants must currently have original valid unrestricted authorization to accept new employment in any role in the U.S. with any employer. There is also no future employer-provided sponsorship for this role to obtain or extend authorization to work in the U.S.
General Manager - JFK NTO
Co-manager job in New York, NY
Do you want to help revolutionize a major industry? At Unibail-Rodamco-Westfield (URW), you'll have the opportunity to impact the future of airports by developing innovative and engaging places that reinvent being together. Come join a team that builds excitement about working at URW. You'll get to work with leaders who are passionate about tackling changing consumer behavior with innovative experiences. All this bold vision means the company culture embraces evolution and change.
We are currently looking for our:
General Manager - At JFK's NTO!
What we offer
The General Manager (GM) of The New Terminal One (NTO) at John F. Kennedy International Airport is the senior-most operational leader on-site, accountable for the overall performance, strategic execution, and commercial success of URW's flagship commercial program. Reporting to the Vice President - JFK and collaborating closely with Development, Leasing, Marketing, Legal and Finance teams, the GM drives operational excellence, fosters high-impact stakeholder relationships, and delivers on URW's ambitious vision to redefine the airport experience.
A critical component of this role includes full ownership and oversight of URW's contractual relationship with the Terminal Operator. The GM ensures all service level agreements and operational requirements outlined in the contract are not only met but enforced-holding all parties accountable to key performance metrics, quality standards, and agreed-upon deliverables. This includes proactive coordination, issue escalation, compliance oversight, and risk mitigation across all shared operational domains.
Acting as URW's primary liaison with key partners, including the Terminal Operator, the Port Authority of New York and New Jersey (PANYNJ), tenants, airline clients, and government agencies, the GM must navigate a highly matrixed environment with strategic agility, operational rigor, and a partnership-first mindset.
Scope
Terminal Strategy, Contract Oversight & Client Leadership
Serve as a senior on-site representative and operational lead for The New Terminal One concessions program.
Maintain full ownership of URW's contract with the Terminal Operator; ensure all contractual commitments are upheld and proactively enforce compliance, performance standards, and service delivery requirements.
Escalate and resolve contract deviations or underperformance in collaboration with Legal, Operations, and senior leadership.
Build and maintain trusted relationships with the Terminal Operator, PANYNJ, tenants, airline partners, and local stakeholders.
Lead the development and execution of a comprehensive 5-year business plan for The New Terminal One, aligning URW's commercial, operational, and experiential goals with evolving passenger trends, client priorities, and airport partner strategies.
Champion the terminal's commercial, operational, and customer experience strategies-ensuring full alignment with URW's brand and mission.
Collaborate cross-functionally with Leasing, Marketing, Design, Development, and Tenant Coordination teams to deliver on project timelines and milestones.
Lead external communication and positioning of NTO as a world-class travel, retail, and cultural destination.
Financial Stewardship & Operational Oversight
Develop and manage annual budgets (OPEX and CAPEX), ensuring alignment with financial targets and operational priorities.
Monitor monthly financial performance, implement cost controls, and forecast short- and long-term expenses.
Drive profitability and revenue generation through oversight of leasing performance, ancillary income, and storage programs.
Oversee common area maintenance, vendor contract execution, and facility upkeep in partnership with terminal operators.
Ensure contract and procurement compliance with corporate and regulatory standards.
Tenant & Concession Management
Serve as the primary point of contact for all concessionaires within NTO, ensuring tenant success from onboarding through operations.
Support lease compliance, operational readiness, and retail performance-working closely with URW's Leasing and Tenant Coordination teams.
Monitor construction activity and ensure it aligns with design, safety, and scheduling standards.
Drive sales growth and tenant engagement initiatives, collaborating with the Marketing Director to launch programs that enhance the traveler experience.
Partner with Retail Delivery and Leasing teams to ensure timely, high-quality store openings.
Regulatory Compliance & Stakeholder Engagement
Ensure the program is fully compliant with all airport regulations, DBE requirements, and local/state/federal mandates.
Serve as a knowledgeable resource for navigating public sector frameworks, including Port Authority procedures and approvals.
Lead efforts to meet or exceed DBE participation goals; oversee certification tracking, reporting, and compliance.
Proactively identify risks or policy changes that may impact the business and drive mitigation strategies.
Leadership & People Development
Build and lead a high-performing site team with accountability, alignment, and a shared vision for excellence.
Set goals and performance standards, conduct evaluations, and manage professional development for direct reports.
Promote a culture of safety, collaboration, inclusivity, and innovation.
Represent URW at community events, internal forums, airport committees, and partner functions.
What we are looking for
Bachelor's degree in Business Administration, Hospitality, Real Estate, or a related field; MBA or relevant graduate degree preferred.
Minimum 7-10 years of progressive leadership experience in airport, real estate, retail, hospitality, or transportation environments.
Proven experience managing complex budgets, client relationships, and vendor networks.
Demonstrated success in cross-functional leadership, stakeholder engagement, and organizational change management.
Familiarity with airport operations, public-private partnerships (P3), and regulatory compliance highly preferred.
Proficient in Microsoft Office, budgeting tools, and project management software.
Key Competencies
Strategic Thinking - Sees the big picture; connects operational details to broader business objectives.
Leadership - Empowers and inspires teams; sets clear direction and expectations.
Operational Excellence - Delivers efficient, high-quality results through strong planning and execution.
Stakeholder Management - Builds trusted partnerships with clients, public agencies, and internal departments.
Financial Acumen - Manages budgets, forecasts, and financial performance with precision.
Communication Skills - Articulates complex ideas clearly and persuasively across audiences.
Agility - Adapts quickly in a fast-paced, ever-evolving environment.
Customer-Centricity - Champions traveler experience and partner success at every touchpoint.
Compensation
Exempt
$125,000 - $168,000 per year + Discretionary Annual Bonus
What is important to us
Unibail-Rodamco-Westfield (URW) is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. Teams within URW are collaborative and thrive by working together to seize opportunity and solve challenges. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW‘s flagship destinations are interwoven into the community fabric, and we give employees the power to be impactful in their work and lead meaningful change in our communities through volunteering, DE&I programming and leading ESG efforts. URW is an innovator and trend setter in experiential entertainment and is making bold moves to be a brand that creates inspiring consumer experiences in-person and digitally. Breaking beyond conventional beliefs, URW is surprising and delighting customers by reinventing being together and creating memorable moments.
Our company purpose - to Reinvent Being Together - is about reimagining how individuals and communities come together, socialize, and enjoy dynamic experiences alongside one another in entirely new ways. We are at our best when we are TOGETHER safely and joyfully.
Unibail-Rodamco-Westfield is an equal opportunity employer that embraces diversity of backgrounds, perspectives, experience, and skills. We believe that diversity plays an important part in the success of our business, and we are committed to creating an environment which respects, values, celebrates and makes the most of people's differences.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and other legally protected characteristics.
Join us in
Boutique Manager
Co-manager job in New York, NY
Dual Boutique Manager
New York City
Luxury Brand is seeking talented candidates for a Dual Store Manager Opportunity for our boutiques in New York City!
About the brand
With a rich heritage and a global presence, we are committed to delivering exceptional quality, unmatched comfort, and a tailored customer experience. We empower our teams to exceed expectations, foster innovation, and contribute to the growth of a timeless, desirable brand.
The salary range for this role falls between $90,000 and $105,000 annually.
Join the brand- and help shape our future.
Position Summary:
We are seeking an experienced and motivated Dual Store Manager to oversee our two New York City boutiques and drive operational excellence, client engagement, and sales performance across both locations. The ideal candidate is a strategic leader with the ability to deliver results through effective delegation, cross-store coordination, and team empowerment rather than direct task management.
This role requires a passion for luxury retail, strong business acumen, and a proven ability to develop high-performing teams while ensuring brand consistency and profitability.
The salary range for this role falls between $90,000 and $105,000 annually.
Key Responsibilities:
Demonstrates strong multi-unit management capability, ensuring both stores operate cohesively while tailoring strategies to each market's client base and performance goals.
Oversee the performance, operations, and profitability of two NYC locations.
Recruit, onboard, and retain a high-performing sales team in accordance with HR guidelines.
Set monthly individual sales targets and drive performance through ongoing coaching and development.
Lead by example through active presence on the sales floor, delivering best-in-class customer service.
Address performance and behavioural issues in collaboration with Human Resources and in line with company policies.
Conduct regular performance evaluations and foster a culture of accountability and growth.
Organize and execute the annual inventory stock take.
Analyze sales trends and identify market opportunities for growth and client acquisition.
Qualifications & Skills:
5+ years of experience in luxury retail management, ideally multi-store or high-volume flagship.
Proven track record of achieving sales goals and developing high-performing teams.
Exceptional leadership, communication, and clienteling skills.
Strong business acumen and analytical capabilities.
Availability to work a flexible schedule including weekends and holidays as needed.
Leadership Expectations:
Host weekly team meetings to share business updates, store performance, and upcoming priorities.
Foster open communication and gather team feedback to drive continuous improvement.
Always represent the brand with professionalism and integrity.
Benefits & Perks:
Become a brand ambassador for the brand and join a global luxury fashion house.
Competitive salary and 401(k) with company contribution.
Medical, dental, and vision insurance.
Paid vacation, personal, and sick time.
Luxury Brand is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs.
Race Team Operations Manager
Co-manager job in New York, NY
About SailGP
SailGP is the world's most exciting racing on-water. The annual, global championship - established in 2018 and approaching its sixth season - features national teams battling in short, intense races at iconic stadium-style venues across the globe. The high-tech, high-speed action features the sailing's best athletes racing in identical hydrofoiling F50 catamarans, flying at speeds approaching 60 mph.
SailGP also races for a better future, championing a world powered by nature. In 2020, SailGP set a new standard as the first climate positive sports and entertainment property and began delivering actions and innovations that advance the global adoption of clean energy. Underpinning the organization's purpose- driven agenda is a diversification of the league, with the goal of immediately progressing gender and racial equity and inclusivity.
SailGP is a global organization with defined values that shape the culture of its diverse team: deliver quality, break boundaries, make an impact, stand together and strike a balance.
About The US SailGP Team
Energized by prestigious new owners and investors across U.S. professional sports, entertainment and technology, the U.S. SailGP Team is led by co-owners Ryan and Margaret McKillen and two-time world champion Mike Buckley. Seven-time world champion Taylor Canfield is the driver, and the U.S. team has an All-American roster of talented athletes. The Americans are one of 10 national teams in the SailGP global championship that races in iconic locations around the world.. Visit ***************** for more information.
Job Summary
The U.S. SailGP Team is looking for a Race Team Operations Manager to play the vital role of conducting and optimizing day-to-day sailing team operations. This role is very broad in scope and requires a true utility player willing and able to take ownership of many of the detail-oriented aspects of operating the sailing team.
Requirements
3+ years of experience in a similar role
Commitment to an extensive international travel schedule
Excellent communication skills
Excellent organizational skills
Excellent people skills
Can work under pressure to meet deadlines
Excellent event and project management skills
Attention to detail
Passport - ability to travel internationally
Responsibilities
Manage and organize all the operational activities to deliver the team's training and racing sessions
Manage the preparations of all SailGP events and of non-event activities
Schedule all activities
Book and manage all the team's logistics (Travel, Accommodation, ground transportation, catering)
Ensure all SGP's work processes & policies are followed
Coordinate all activities between the team and the League
Coordinate all the activities between the team and other departments (Marketing, Content, PR, Commercial, etc)
Collaborate with other sailing teams when required
Manage personnel
Manage the team's Impact League program
Attend all events
Assist the CEO and Chief of Staff - schedule and admin
Act as the point of contact
Location
New York, NY
Salary
Range - $60,000-$90,000 USD
The US SailGP Team is proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity, equity, and inclusion.
Healthcare Operations Manager- MultiUnit- Bronx
Co-manager job in New York, NY
Healthcare Operations Manager
+MEDRITE Urgent Care
MedRite Urgent Care is a fast-growing organization that provides patients with a modern solution for urgent medical treatment and routine healthcare to improve their quality of life.
We are seeking a dynamic Center (Practice) Manager who lives our core values of being caring, knowledgeable, and exceptional with a passion for serving our patients. This leader will exude positivity, operational excellence, ownership of their business, and the expertise to act with a sense of urgency. Our team members deliver an impeccable patient experience and treat everyone like family. The Center (Practice) Manager will lead the team in their center and work collaboratively with the Field Operations team to ensure exceptional patient experiences.
The Center (Practice) Manager will Report to the Regional Operations Team.
Core Competencies:
Ownership Mentality
o Shows personal commitment to organizational mission through action.
o Follows through on commitments, takes accountability for actions, and ensures others do the same.
o Collaborates in establishing clear responsibilities and processes for monitoring work and measuring results.
Acts with Urgency
o Quickly assesses challenges, counters with solutions, and is confident under pressure.
o Quickly adapts to changes in situations and can adjust approaches.
o Anticipates obstacles and plans accordingly.
Exudes Positivity
o Builds rapport with people across all levels and functions in an open, friendly, and accepting way.
o Builds strong constructive relationships with people similar and different from self.
o Remains positive in the face of obstacles and adversity.
Job Description:
The Center (Practice) Manager will:
· Communicate effectively across all channels of the organization.
· Spend 90% of their on the Center Floor, working, coaching, and developing Center Team.
· Enter their schedule into the Core scheduler monthly.
· Achieve a Network Promoter Score (NPS) of 85% or greater monthly.
· Possess cross-functional knowledge of all roles in the center with the ability to support as needed.
· Collaborate with providers in the center on an ongoing basis to ensure team alignment.
· Foster a culture of collaboration within the center and across the district, enhancing the patient experience.
· Network, Recruit, and Hire to identify top cross-functional talent to fill the roles within the center using the defined Talent Acquisition process.
· Provide ongoing coaching and accountability for each team member in their role utilizing the performance management cycle.
· Onboarding and training new team members.
· Quickly address performance issues with the District Manager and Human Resources Business Partner.
· Respect Confidentiality at all levels.
· Assessing talent and creating a succession plan for team members using resources and career development plans.
· Coach and provide feedback on performance with consistency.
· Seek ways to recognize and reward the performance of team members.
· Ensure all team members deliver a seamless patient experience through MedRite's patient care model and patient feedback. (NPS, Google.)
· Address patient concerns and feedback with immediacy.
· Implement the strategic direction of clinical operations in the assigned center in collaboration with the District Manager, Regional Director of Center Operations, and clinical team.
· Manage the financial resources for the assigned center in partnership with the Center Manager.
· Ensure the Occupational health journey is flawlessly executed.
· Efficiently managing resources, labor, services, supplies, and materials and identifying improvement opportunities.
· Ensure the flawless execution of brand standards, including surgical cleanliness in all areas of the center.
· Creating schedules and processing payroll for centers.
· Ensure compliance with all standard operating procedures within the assigned center.
· Ensure the quality of lab processes in partnership with providers and medical assistants.
· Assume other duties as assigned and warranted.
Functional Competencies:
• People
o Builds Effective Teams:
§ Attracts Top Talent.
§ Drives Engagement of all team members.
§ Develops Talent.
§ Patient Focus.
• Performance:
o Drives Results
§ Persists in accomplishing goals and objectives despite obstacles and setbacks.
§ Has a track record of exceeding goals.
§ Helps others achieve results.
• Process:
o Operational Excellence
§ Anticipates and executes changes in policies, practices, and trends.
§ Leverages knowledge of business drivers to execute strategy and guide the team's actions.
§ Plans and prioritizes work to meet commitments aligned with organizational goals.
§ Ability to apply the right resource to the correct process.
Salary: $65,000- $75,000
Minimum Qualifications:
· Bachelor's degree or equivalent. ( Healthcare Preferred)
-Leadership Experience Required.
· Ability to lead by example and model the way.
· Strong written and verbal communication skills.
· Excellent organizational and time management skills.
· Minimum of 45 hours per week.
· Ability to cover and support staff shifts as necessary.
· Ability to adapt to a fast-paced environment.
· Keen attention to detail.
· Problem-solving and troubleshooting skills.
· Comfortable in a fast-paced environment.
· Leadership experience required.
· Excellent oral and interpersonal skills.
· Excellent communication skills.
· Proficient with MS Excel, Word, and PowerPoint.
*Benefits
· Outstanding growth opportunities.
· Paid Time Off.
· Medical, Dental, and Vision Insurance.
· 401k match.
Must be able to stand for prolonged periods of time. Must be able to lift up to 50 lbs.
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Medical Specialty:
Urgent Care
Schedule:
Monday to Friday
Weekends as needed
Work Location: In person
Sourcing & Costing, Associate Manager
Co-manager job in New York, NY
The Associate Manager, Costing & Sourcing will play a key role to assist the SVP Production & Sourcing to managing product costs across multiple brands with both internal teams and vendors. This role requires strong costing knowledge, advanced Excel skills and the ability to coordinate with cross-functional teams and global vendors in a fast-paced environment.
Responsibilities:
Coordinate costing for high-volume SKUs across multiple internal teams & vendors.
Follow up with internal teams and vendors regarding the cost of garments, factoring in materials, trims, labor, freight & duty.
Understand cost terms & components including FOB, CIF, duty and freight, ensuring accuracy and alignment with company margin targets and brand pricing strategies.
Serve as the key liaison between the SVP of Production & Sourcing, Production teams, sales department and external vendors.
Maintain proactive communication with internal teams& vendors regarding costing due date & updates.
Build, manage and optimize Excel templates, spreadsheets and formulas for large datasets.
Support the cost management process, bringing a strong understanding of material and garment construction.
Utilize SAP and Excel to manage and track costing data.
Qualifications:
3-5 years of experience in Production, Sourcing or Product Development with a strong focus on costing.
Knowledge of costing terms, components and apparel manufacturing process.
Advanced Excel Skills, including the ability to handle large datasets and create complex formulas.
SAP Experience preferred.
Strong organizational and time management skills
Verbal and written communication skills; proactive and detail oriented
Ability to work on-site
Annual salary starting at $90,000.
The disclosed salary range is commensurate with experience and does not reflect the total compensation package. Our associates have access to other valuable benefits that our Human Resources team is happy to share with candidates during the interview process.
Operations Manager
Co-manager job in Jersey City, NJ
We are seeking a highly organized and proactive Operations Manager and Property Management Coordinator to support our team in delivering exceptional service to tenants and maintaining operational excellence. This role combines property management, vendor coordination, financial administration, and operational support to ensure smooth day-to-day operations. This role will work closely with our Director of Operations and will sit fully on-site in Jersey City.
Key Responsibilities
Maintenance Coordination & Property Management
Respond promptly to resident maintenance requests and service calls, dispatching technicians or vendors within established timelines.
Monitor and ensure timely completion of work orders in compliance with company standards.
Conduct follow-ups with tenants to confirm satisfaction and resolution of maintenance issues.
Perform weekly on-site inspections to maintain operational and maintenance standards.
Research, evaluate, and onboard qualified vendors and service providers.
Manage RFP processes to secure competitive pricing and quality service.
Serve as the primary point of contact for operational and maintenance vendors, fostering strong relationships.
Review and process invoices for accuracy and completeness.
Manage office and maintenance supply orders, maintaining proper documentation and inventory.
Track and maintain financial records, including banking matters.
Perform accounting tasks using Excel and QuickBooks.
Provide direct assistance to the Director of Operations with administrative tasks, project coordination, and special initiatives.
Support operational reporting, documentation, and compliance tracking.
Identify and implement process improvements to enhance efficiency and tenant satisfaction.
Oversee daily office activities, including correspondence and budget management for multiple properties.
Organize and track timelines for current inventory and future business development activities.
Conduct online research on investment opportunities and market trends.
Qualifications
Bachelors Degree in Business
Strong organizational and multitasking skills.
Excellent communication and relationship management abilities.
Proficiency in Microsoft Excel and QuickBooks.
Experience in property management or operations preferred.
Ecommerce Operations Manager (Ref: 193306)
Co-manager job in New York, NY
Title: Ecommerce Operations Manager
Salary: $110,000 - $115,000 per year base + benefits
Industry: Retail
Contact: ********************************
The E-Commerce Operations Manager is responsible for optimizing and overseeing daily online retail operations to ensure seamless customer experience and efficient business processes. This role bridges merchandising, fulfillment, customer service, marketing, and technology teams to drive operational excellence, improve efficiencies, and support revenue growth. The ideal candidate is highly organized, analytical, and experienced with e-commerce systems, logistics workflows, and data-driven decision-making.
Job Responsibilities:
Oversee daily site functionality ensuring product accuracy, pricing updates, promotional setup, and customer experience alignment.
Manage product uploads, categorization, site navigation, and inventory feeds.
Conduct regular QA of product pages, checkout flows, landing pages, and site search.
Partner closely with warehouse/fulfillment team to ensure accurate and timely order processing and shipping.
Monitor order flow, backorders, cancellations, and operational bottlenecks; develop solutions to prevent service interruptions.
Manage reverse logistics, including returns processing and exchanges workflow improvements.
Track and report KPIs including order volume, fulfillment SLAs, return rates, conversion friction, and operational costs.
Develop dashboards and operational scorecards to support ongoing improvement initiatives.
Serve as a key user and administrator for e-commerce platforms, OMS, WMS, and related tools.
Participate in platform enhancements, testing, and integrations with third-party apps.
Job Requirements:
Bachelor's degree in Business, Supply Chain, Operations, or related field.
3-6 years of e-commerce operations or supply chain experience (retail or consumer goods preferred).
Strong understanding of e-commerce platforms (e.g., Shopify, Magento, BigCommerce, Salesforce Commerce Cloud).
Experience with OMS, WMS, ERP and/or marketplace integration tools.
Experience with 3PL management.
Familiarity with digital analytics platforms (Google Analytics, Looker, Tableau).
Advanced Excel / Google Sheets proficiency; comfortable analyzing data and building reports.
Excellent organizational, communication, and project management skills.
Ability to work cross-functionally and thrive in a fast-paced, growth-oriented environment.
Retail Store Manager
Co-manager job in New York, NY
Abbode Store Manager - Job Description
We're looking for an experienced, organized, and proactive Store Manager to lead day-to-day operations at our Nolita storefront. This is a hands-on role at a fast-growing startup, and you'll be at the center of shaping how our store looks, feels, and runs. This is a foundational role with room to grow. You'll help define and improve how the store operates-from inventory systems to customer experience to in-store events.
You'll Be Responsible For:
The success of the store defined by the customer experience and business goals
Leading and managing store staff with clarity and care
Shaping how the store looks and how processes work for the best customer experience
Managing inventory, restocks, and backstock organization
Planning and executing in-store events
Maintaining store cleanliness, merchandising, and visual standards
Communicating regularly with the management about updates, needs, and improvements
Actively identifying and solving problems before they become issues
Who You Are:
Organized and detail-oriented
A natural planner who thrives on checklists, systems, and structure
Proactive, flexible, and self-starting-you don't wait to be asked
Excited to build and improve processes as we grow
Comfortable with change and willing to adapt as the business evolves
Bonus if You Have Experience With:
Shopify or similar retail platforms
Working in a creative, product-based business
Managing teams in a customer-facing role
Must be available to work in person 5 days per week at our Nolita store.
Pay is $55-72K / year based on experience.
Optical Store Manager
Co-manager job in New York, NY
Cohen's Fashion Optical Staten Island, the leader in providing dynamic optical fashions at great prices, is looking for a store manager!
Are you an experienced optical retail manager looking for their next challenge? Are you a dedicated optical sales professional ready to move up to the role of store leader? Are you passionate about the people you serve and the community you live in? Are you dedicated to selling the best products to your clients? Can you problem solve and interact well with a variety of different people? Can you drive sales and growth?
If this sounds like you then we would love to talk about this amazing opportunity!
Your Role as Store Manager
Make sure every guest has an outstanding experience
Orders the optical supplies the store needs like frames and lenses while making sure the store and our clients get the best prices.
Works with other retailers in the area to develop relationships that benefit each other
Ensures every Team Member is accountable to their action plans and commitments.
Delivers clear feedback to our team members regarding performance goals and objectives.
Develops monthly team meeting plans to keep everyone on the same page
Schedules the team members for each weeks work
Is responsible for weekly payroll
Collaborates with the store Doctor to make sure all patients medical needs are being met.
Recruits and develops new talented team members
Keeps accurate records of inventory and sales
Works with and understands medical insurances
Make sure that new customers become repeat customers
What We Offer
Salary of $85k-$110k depending on experience
Store performance bonuses and incentives
Paid time off
The most modern medical technology and equipment
Please send your resume to *********************** and contact LIly Drabik via text/call ************
Store Manager
Co-manager job in New York, NY
Experience: Premium or Luxury Fashion Retail
Seniority: Manager
LUCA FALONI is a refined luxury menswear brand inspired by Made In Italy craftsmanship and timeless design. With a focus on premium materials and exceptional fit, we are redefining modern elegance for a global clientele. Every piece is entirely made in Italy by skilled artisans, blending heritage techniques with contemporary sophistication.
Role
As Store Manager, you will lead all daily operations and customer-facing activity, while coaching a small team to deliver a memorable, high-touch retail experience. You'll own sales performance, visual presentation, stock, team leadership, and ensure every guest leaves with a lasting impression of LUCA FALONI.
Responsibilities
Lead, coach, and motivate the in-store team to consistently achieve sales and service goals
Deliver an exceptional clienteling experience tailored to each customer
Maintain impeccable visual merchandising and brand presentation standards
Monitor sales performance, drive KPIs, and identify areas for growth
Oversee daily store operations, stock management, and back-of-house processes
Ensure compliance with all operational and security procedures
Act as a brand ambassador, maintaining deep knowledge of products, fabrics, and craftsmanship
Collaborate closely with HQ on stock planning, events, training, and feedback
Requirements
Solid experience in premium or luxury retail, including team leadership
Passionate about exceptional service, storytelling, and product knowledge
Naturally confident, warm, and able to connect with a discerning customer base
Commercially minded with an understanding of KPIs, conversion, and stock flow
Highly organised, proactive, and hands-on in your leadership style
Experience with menswear, tailoring, or craftsmanship-led brands is a plus
What we offer
A competitive compensation package, including base salary and performance-based bonus
A comprehensive benefits package with a mix of financial and non-financial rewards:
Complete uniform
Access to exclusive staff discounts
Career development in a growing, international luxury brand
A collaborative, quality-driven environment where excellence is recognised
We are an equal opportunities employer. We are committed to equality of opportunity and to following practices which are free from discrimination.
Please, inform us confidentially if you may require any special accommodation or clarification concerning our recruitment process
.
We deal with recruitment directly so if you are a recruitment agent please do not contact us, we do not require recruitment services and we apply no exception to this rule.
Due to the high volume of applications received, only candidates selected for an interview will be contacted. We appreciate your understanding and thank all applicants for their interest in joining the LUCA FALONI team.
Assistant Store Manager - SoHo
Co-manager job in New York, NY
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
The role of the Assistant Store Manager is to support the Store Manager by leading the store team to meet and exceed all sales and operational goals and ensure KPI's are achieved. In addition, this fashion inclined individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients and partners within their city. This managerial role will act as a key functional support leader in the daily business operations of the store, including training and supervising employees, managing inventory levels and driving for results.
The Assistant Store Manager reports to the Store Manager
Responsibilities:
Strategic:
Ensure floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
Support the execution of business plans to accelerate the business forward and remedy opportunities
Culture:
Be an ambassador to the brand and promote the culture of Rails internally and externally
Ensure store atmosphere upholds the image of the brand
Client Centric:
Ensure acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
Solution oriented approach to finding resolutions to customer service issues
Marketing & Community:
Create and bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
Build a local network of tastemakers, stylists, marketing, business partners who have an impact on local that will promote brand and build client loyalty and retention
Team Leadership:
Support a positive work environment with teams and throughout store network including cross functional partners
Attract, retain talent from outside of the store
Continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization
Support performance management initiatives with store teams
Attend and lead store meetings as required by the business (Store Level and Corporate)
Ensure that work schedules are aligned with store goals
Ability to manage and resolve conflict in the workplace
Visuals:
Ensure the image of the store is in line with corporate standards and store team is upholding these standards
Support VM of the store is completed in accordance with VM guidelines
Operations:
Ensure all inventory initiatives are completed including receiving, return to warehouse, transfers, regular cycle counts, inventory reconciliation, and processing are completed in accordance to company guidelines as required
Ensure the completion of merchandise receipts and transfer requests
Protect all company assets including cash handling, inventory, expenses etc.
Manage Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs
Ensure that all the processes are being completed in compliance with legal, safety, and internal procedures
Partner with cross functional partners as necessary including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management to maintain and accelerate the business forward
Additional projects/ responsibilities may arise in accordance with the needs of the business
Requirements:
At least 2+ years of experience in a retail managerial position
Fashion enthusiasts and retail experience within women's and men's apparel preferred
Ability to effectively create, manage and adhere to deadlines
Familiar with key retail performance indicators
Adaptable, a sense of openness, active listener, and compassionate
Advanced organizational skills, writing and communication skills
Expertise in Microsoft Office 365 Suite
Comfortable and savvy with computer technology, including PC and iOS devices
Travel approximately 10% of the time
Ability to climb ladders
Ability to lift 25+ lbs.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
Assistant Store Manager
Co-manager job in New York, NY
POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans.
Job Overview
We are in search of an Assistant Store Manager with previous experience to help in supporting with all operational and customer facing task in store. This person will be responsible for store opening and closing operations, ensuring that all store operations are occurring as expected, and providing a great experience in store. This person needs to have a strong attention to detail and will be an expert in store processes, identifying opportunities for improvement and communicating barriers to the Store Manager. The position reports to & receives functional guidance from the Store Manager.
What You Will Achieve
Manage a team of Brand Associates setting expectations, goals, and develop talent
Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience
Maintain a clean, organized, and safe store environment for customers, employees, and store products
Focused on providing positive customer and employee experience
Set high store standards that reflects company brand image, values, and culture
Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information
Support company on marketing events such as in store events, Pop-up events, conventions, new store openings
Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed
Improve sales performance of stores and meet sales key performance indicators such as store conversion, units per transaction, dollars per transaction, store sales trends
Drive sales of company key products such as Blind boxes, MEGA, and accessories
Must be able to work flexible hours including nights, weekends, holidays
Visual Merchandising & Inventory Management (1 or the other depending on store size)
Execute Visual Merchandising and Marketing directives from business partners while attending weekly calls
Installation of Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures
Remerchandise the sales floor based on product sell-through or slow moving product, making strategic decisions that align with business needs
Works closely with Inventory ASM to determine BOH and warehouse inventory levels
Required to work specific days of the week depending on Visual/Inventory Management responsibilities
Responsible for back of house organization, inventory management, receiving/transferring of goods, and weekly/quarterly inventory auditing.
Qualifications:
Retail industry knowledge, skills, and abilities
Confident and comfortable engaging customers to deliver great customer experience
More than 2 years of store leadership experience in retail
High level of ethics, values, integrity, and trust
Experience working independently in an ambiguous environment with minimal supervision.
Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions
Ability to adapt to a fast-paced environment and implement new standardization directives
High School Diploma
Must be 18 years old or older
Physical Requirements
Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs.
Ability to stand and walk for extended periods (up to 6-8 hours per shift)
Ability to bend, kneel, reach, and climb ladders or step stools safely
Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves
Able to work in a fast-paced environment that may require quick movements and multitasking
Ability to work in varying temperature conditions, including stockroom and receiving areas
Manual dexterity required to operate standard stockroom tools (e.g., box cutters)
Benefits:
Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, etc.
Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge
Career development: we work with you to advance your career through short-term assignments, new experiences, etc.
You are flexible while working in a dynamic environment and can effectively prioritize multiple tasks. Most importantly, you enjoy learning new things, love to assist our customers, and contribute to a strong team culture in the store.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
Assistant Store Manager
Co-manager job in New York, NY
We are seeking a dynamic and experienced Assistant Store Manager to join our retail team. The ideal candidate will be responsible for supporting store operations, supervising staff, and ensuring excellent customer service. This role requires strong leadership, organizational skills, and a comprehensive understanding of retail management to help drive sales and maintain operational excellence. The Assistant Store Manager will play a key role in inventory control, merchandising, and staff development, contributing to the overall success of the store.
Responsibilities
Assist in managing daily store operations to ensure smooth functioning and high customer satisfaction
Supervise and motivate team members, providing training and development opportunities to enhance performance
Oversee inventory management, including stock replenishment, ordering, and inventory control to minimize shrinkage
Handle customer inquiries and resolve issues promptly with professionalism and courtesy
Support sales management strategies to meet or exceed sales targets through effective merchandising and promotional activities
Manage POS systems, cash handling, cashiering duties, and ensure accurate cash register operations
Assist with recruiting efforts by participating in interviewing and onboarding new employees
Maintain store appearance through merchandising, stocking, and ensuring compliance with safety standards
Support budgeting, purchasing, and pricing decisions aligned with company policies
Implement marketing initiatives to attract new customers and retain existing ones
Ensure compliance with company policies regarding employee orientation, training & development, and store procedures
Perform administrative tasks such as payroll processing, bookkeeping, and record keeping as needed
Qualifications
Proven experience in retail management or assistant manager roles with supervisory responsibilities
Strong leadership skills with the ability to manage teams effectively
Excellent communication skills; bilingual or multilingual abilities are a plus
Proficiency in POS systems, inventory management software, and retail math principles
Demonstrated ability in negotiation, customer service excellence, and conflict resolution
Experience with merchandising, stocking, pricing strategies, and sales management
Skilled in employee orientation, interviewing, recruiting, training & development
Organizational skills with attention to detail in bookkeeping and administrative tasks
Knowledge of grocery or retail store operations is preferred but not required
Ability to handle multiple priorities efficiently with good time management skills
Strong interpersonal skills including phone etiquette and professional demeanor
Join our team as an Assistant Store Manager to lead by example in a fast-paced retail environment. We value dedicated professionals who are committed to excellence in customer service and operational efficiency.