Operations Manager
Co-manager job in Southaven, MS
GRAMMER is specialized in developing and manufacturing components and systems for car interiors as well as driver and passenger seats for off-road vehicles, trucks, buses, and trains.
As a global partner to the vehicle manufacturing industry, we are represented around the world by our two divisions, Automotive and Commercial Vehicles. Our employees are constantly engaged in developing and producing innovative, flexible solutions to meet challenges in today's competitive global market. GRAMMER can be found on four continents with more than 50 production, distribution and logistics sites in 20 countries.
GRAMMER is a leading North American full service automotive supplier of highly engineered thermoplastic components and assemblies for interiors and air and fluid management systems.
Culture:
Here at GRAMMER, we foster a culture that embraces our Grammer CODE: Collaborate in an inclusive environment, Openness in communication and ideas, Drive for results with energy and Empower yourself and others by taking ownership of decisions and actions.
What we are looking for:
Grammer is looking for an Operations Manager to join our location in Shannon, MS. The ideal candidate will enjoy working in a team environment. This individual will have an opportunity to make lasting and positive changes in our team!
This position reports directly to the Grammer Tupelo Plant Manager
The Operations Manager's goal is to deliver the planned budget commitment measured through gross margin, inventory levels, and operational efficiency including ensuring the fundamentals in the plant: safety, customer satisfaction, quality and on time delivery, empowerment of employees, manage budgets to drive the appropriate actions to adapt plant resources and costs to volume variation and launch readiness for new programs.
What you will be doing:
Responsibilities as they relate to current and new projects include establishing capital needs, launch strategy, project timing, employee involvement, customer representation and cross-functional communications and alignment relating to the projects.
Lead by example to build and maintain a plant culture that embraces the values of CODE - Collaboration, Openness, Drive, and Empowerment.
Challenge traditional boundaries and eliminate barriers which do not promote continuous improvement of the enterprise.
Support and ensure safety policies and procedures are consistently followed throughout the facility.
Lead, support, and develop the Production Supervisors, Technical Supervisor, and Process Technicians.
Establish and track Production Department objectives/KPIs.
Support root cause analysis and proper resolution to conflict.
Report out KPIs, challenges, and planned corrective action implementations to various levels of leadership.
Assess/evaluate team members to ensure continuous development and opportunities for internal growth/succession planning.
Assist in establishing and monitoring key operating objectives of the production facility.
Participate in future planning and proactively lead/support continuous improvement projects.
Actively work with and effectively communicate to floor personnel to ensure quality product.
Issue process improvements and cost reductions as required.
Maintain appropriate manning and schedules to support customer requirements.
Understand and facilitate continuous improvement of Quality and Environmental Systems (TS16949 and ISO 14000). Participate as a member of the plant Management QOS review team.
Along with the total plant management team, develop and maintain healthy community relations.
Act with a high sense of urgency, in particular with respect to customer needs.
Assure that quality product is maintained along with production schedules being met.
Set stretch goals/targets for direct reports and achieve them through rigorous use of continuous improvement and employee involvement methods.
Responsibilities:
Develop and follow production plans, as well as Grammer standard processes; ensure feasibility of production plans.
Achieve financial targets: prepare and present the Operations budget; manage the actual production costs based on target costs; maintain product margin, and monitor serial productivity (labor level, material consumption, etc.).
Manage the Operations teams: ensure appropriate staffing, maintain working environment according to Grammer Environment, Health, & Safety (EHS) standards, detect and advise training needs, share information (transparency), participate in people development initiatives.
Meet established customer specifications concerning cycle time, delivery, quality, quantity and costs; implement preventative and corrective measures in the production process to ensure that customer demands are properly met; coordinate with Quality team to meet all customer standards.
Implement action plans to improve functionality/productivity and to obtain program and Grammer objectives; make necessary corrective adjustments.
Coordinate resource planning concerning inventory, equipment, staffing, activities, etc.
Maintain dashboard indicators/status reports to monitor lead time, supply-chain targets, EHS, performance, etc.
On the Job Training (OJT) of peers and Stop Scrap procedures.
Develop proactive interrelationships between the plant supervisors and other functional support departments.
Responsible for maintaining morale and employee relations in the plant
Facilitate the Development of the operating budget and the capital budget
Know and apply GPS (Grammer Production Systems) Principles.
Lead by Example; Be Respectful, Be Prompt, Be Consistent, Be Available
Environment, Health, and Safety (EHS)
Responsible for the application of safety standards and for adhering to TS16949, ISO 14001 and 45000 standards using GPQ (Grammer Produces Quality) methodology (All functions)
Ensure the plant functions according to the Control Plans, the established policies and procedures and adheres to all safety, environmental, and quality standards.
Responsible for resolution of all safety related issues in a timely manner within the area
Monitor safety performance of the department and make improvements as required.
Ensure workforce has completed all safety related training requirements
Perform safety observation tours at scheduled intervals.
Maintain excellent housekeeping in your areas at all times.
Comply with all safety and environmental regulations
Quality
Ensure ALL Quality Gates/Quality Inspections/Error Proofing/FTQ Checks have been executed per the Process Control Plan every shift, every day.
Perform daily layered process audits, address findings immediately.
Approve all the Operator work instructions and work instruction revisions.
Investigate, communicate, and resolve quality issues promptly.
Use alarm and escalation process as defined
Implement containment activities in a timely manner.
Responsible for quality performance of the production lines as measured by KPIs on a daily basis.
Use KPI charts to document activity.
Perform scrap reviews on a daily basis and communicate/escalate issues.
Use KPI charts to document activity.
Execute Quality System Requirements, both Customer and Grammer GPQ system
Products/Volume/Effective planning and scheduling (man, machine and material) of production area to meet production plan.
Monitor hourly and daily throughput to ensure production plan adherence according to MPS and Production Plans.
Effectively communicate and work with all departments (maintenance, engineering, HR, quality, logistics and IT) to resolve issues in a timely manner.
Responsible for the proper training and certification of all operators, BCI, and inspectors supporting the production area
Maintain Production plan adherence, productivity, performance data on visual boards
Gemba walks
Cost
Approve and execute engineering and process change introduction into production
Identify and implement cost reduction ideas/Support Cost Reduction Roadmap
Lead kaizen workshop events, execute improvements identified
Achieve Mfg. KPIs for Safety, Quality, Volume, Cost, Scrap, Productivity
Understand, Track, and Meet Budget Commitments
Align resources amongst Business Units to meet Plant Priorities
Communication/Environment/Drive an atmosphere of trust, respect and accountability.
Train, coach, inspire, and engage Supervisors/Shift Leaders/Team Leaders
Effectively resolve and communicate issues to the team.
Effectively communicate and work with all department (maintenance, engineering, HR, quality, and IT) to resolve issues in a timely manner.
What you will bring along:
Bachelors Degree in a related field of study
A minimum of 5 years experience in a similar role
A minimum of 10 years experience in the Automotive industry or a similar large-scale manufacturing environment
Plant start-up or high product launch exposure a plus
Plastics experience preferred
Greenfield/Brownfield launch experience is a plus.
Experience in production management and lean manufacturing, production systems, Toyota production system
Experience in team management with leadership and coaching skills
Ability to build and manage a P&L budget. Knowledge in Finance.
Highly reciprocal with strong consultative, analytical, time management, and project management skills with the ability to influence, resolve complex problems, and identify systemic issues.
Experience handling difficult situations effectively, negotiate persuasively, communicate information and convey ideas clearly.
Initiate and develop important relationships based on trust and credibility.
Ability to independently drive innovation and foster the development of new ideas/approaches/methods.
What we can provide you:
Medical, Dental, and Vision coverage
Tuition reimbursement programs
401(k) match
Robust EAP services
Developmental opportunities
Much more!
Store Manager
Co-manager job in Southaven, MS
The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.
Reports To: District Manager
Supervises: Co-Manager, Assistant Manager, Key Holder, and Store Associates
Essential Functions
People Development
Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning.
Performance Management: Set annual goals, administer performance reviews, and develop all direct reports.
Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience.
Customer Experience
Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions.
Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom.
Drive Sales & Profitability
Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
Strategic Execution: Create and execute strategies to maximize store sales and control expenses.
Operational Effectiveness
Payroll Management: Meet all payroll expectations.
Loss Prevention: Control company assets by meeting all loss prevention measures.
Policy Compliance: Execute and comply with all company policies and procedures.
Additional Responsibilities
Decision Making: Use sound judgment when making decisions.
Communication: Maintain excellent communication skills.
Integrity & Respect: Act with integrity and respect.
Adaptability: Adapt to changes required by the business.
Multitasking: Ability to handle multiple tasks simultaneously.
Additional Duties: Assume and complete other duties as assigned by the supervisor.
Job Requirements
Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals.
Proficiency in personal computer use and detailed report analysis.
High school education or equivalent preferred.
Ability to perform heavy lifting in excess of 30 pounds.
Ability to stand for a minimum of eight hours during scheduled shifts.
STORE MANAGER CANDIDATE - 21 and older only - HERNANDO, MS
Co-manager job in Hernando, MS
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs. This position is utilized to foster interactive development of an external candidate for the Store Manager role and is to be held for a limited period.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Assist in recruiting and staffing activities.
Assist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise.
Assist in all aspects of inventory management (including proper execution of damages, markdowns, register scanning, paperwork and facility controls); prepare and conduct inventories.
Follow prescribed ordering practices to ensure the meeting or exceeding of in-stock targets.
Provide superior customer service leadership.
Act as a role model by following company procedures and policies as outlined in the employee handbook, SOP manual and company communications.
Participate in store opening and closing activities.
Ensure the safe deposit of all company funds in the designated bank.
Assist in ensuring the financial integrity of the store through strict cashier accountability, key control and adherence to company security practices and cash control procedures.
Assist in the maintenance of clean, well-stocked stores; provide a safe environment for customers and employees.
Operate store in store manager's absence.
Review operating statements to identify business trends (including sales, labor, profitability, and inventory turn), expense control opportunities, potential shrink, and errors.
Complete all paperwork and documentation according to guidelines and deadlines.
Qualifications
KNOWLEDGE and SKILLS:
Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures including cashier accountability and deposit controls.
Ability to learn and perform IBM cash register functions, including those necessary to generate reports.
Knowledge of inventory management and merchandising practices.
Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE and STARS programs, etc.)
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices including legal compliance and internal processes.
Effective oral and written communication skills.
Effective interpersonal skills.
Effective organization skills with attention to detail.
Ability to solve problems and deal with a variety of situations where limited standardization exists.
Certain store locations may give preference to bilingual Spanish speakers.
WORK EXPERIENCE and/or EDUCATION:
High school diploma or equivalent strongly preferred.
One year of experience in a retail environment preferred for external candidates
COMPETENCIES:
Aligns motives, values and beliefs with Dollar General values.
Supports ownership by tapping into the potential of others.
Acts as a liaison between the Store Support Center and store employees.
Fosters cooperation and collaboration.
Interacts tactfully yet directly with employees and maintains an open forum of exchange.
Demonstrates responsiveness and sensitivity to customer needs.
Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).
Provides continuous attention to development of staff.
Recruits, hires and trains qualified applicants to fulfill a store need.
Ensures store compliance to federal labor laws and company policies and procedures.
WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
Frequent walking and standing.
Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
Frequent handling of merchandise and equipment such as hand-held scanners pricing guns, box cutters, merchandise containers and carts, two-wheel dollies, and U-boats (six-wheel carts).
Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
Occasional climbing (using ladder).
Occasional driving/providing own transportation to make bank deposits, attend management meetings and to other Dollar General stores.
Fast-paced environment; moderate noise level.
Occasionally exposed to outside weather conditions.
Note: This position requires some travel with limited overnight stays
Dollar General Corporation is an equal opportunity employer.
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Store Manager
Co-manager job in Southaven, MS
Store Managers (SMs) are accountable for leading profitable operations of their store. Store Managers (SMs) are responsible for executing the three focal points of the company's retail strategy: customer service, in-stock, and store appearance in their store. SMs are responsible for achieving profitability in their stores by coaching and developing associates to drive sales through providing great customer service, resolving people issues, utilizing financial and store reports to identify operational opportunities, monitoring market trends and competition and executing effective game plans to consistently improve in all of these areas. SMs must effectively communicate the company's retail strategy and ensure its execution through strategic planning and timely follow-up. SMs must stay ground-engaged by taking an active role in all aspects of the business including sales and profit drivers, operational excellence and the people-side of the business. SMs must establish a presence in their store by conducting regular store walks, town hall meetings and staff meetings with associates. SMs are responsible for developing leaders and building a deep talent bench for store leadership positions. A successful SM will lead by example as a champion of people while delivering consistent results in sales, service and profitability through operational excellence.
Key Responsibilities:
15% Effectively communicate and partner with the District Manager and District team to drive alignment, establish the store's direction, and resolve issues; Ensure execution of the company's strategy and direction through Playbooks and Priority Communications
15% Analyze and interpret sales and financial reporting to asses opportunities and determine successes in department's/key areas and provide guidance to store team to consistently improve in opportunities; Review and analyze store's shrink and safety performance; identify trends and implement appropriate game plans for improvement
10% Conduct store walks with Assistant Store Managers (ASMs) and Department Supervisors (DSs) to assess sales, service and profitability opportunities, and create effective game plans to accomplish necessary improvements. Host store walks with the District/Regional team to review game plan effectiveness and monitor execution
20% Facilitate weekly staff meetings with ASMs and DSs to establish and implement store goals and objectives; Monitor associate engagement levels and drive employer of choice initiatives; Empower and inspire associates to make an emotional connection with customers and the community
20% Teach, coach and train 1) store management and Associates on operational processes, merchandising standards, store appearance and profitability; 2) store leadership teams on creating a safe working environment and a culture of operational excellence 3) store leadership teams to achieve alignment and operational improvements
20% Support the implementation and monitoring of pilot programs and new store initiatives to improve simplification in the stores; Evaluate in-stock levels of merchandise and ensure follow-through by store management on resolving out of stocks; Maximize turns by driving Green/Reduced Tag and Clearance processes
Direct Manager/Direct Reports:
Position Reports to District Manager
Position has 4-9 Direct reports
Travel Requirements:
Typically requires overnight travel less than 10% of the time.
Physical Requirements:
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications:
At least 3 years prior merchandising and/or operational experience
At least 3 years leadership experience, preferably big box retail
Must be legally permitted to work in the United States
Ability to work a flexible, minimum 55 hour weekly schedule
At least 2 years prior merchandising and/or operational experience
At least 2 years leadership experience, preferably retail
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
No additional education
Minimum Years of Work Experience:
2
Preferred Years of Work Experience:
No additional years of experience
Minimum Leadership Experience:
None
Preferred Leadership Experience:
None
Certifications:
None
Competencies:
Ability to interpret sales reporting documents
Experience in leveraging sales and profit opportunities through shrink management and safety performance
Store Manager
Co-manager job in Trumann, AR
The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, reducing and managing shrink.
Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.
Essential Duties and Responsibilities (Min 5%)
As a Manager Trainee, you will be observing and learning the following duties and skills required for a Store Manager role:
Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members.
Delivering on our promise of Legendary Customer Service through GURA:
Greet the Customer.
Uncover Customer's Needs & Wants.
Recommend Product Solutions.
Ask to Add Value & Appreciate the Customer.
Creating and fostering a welcoming environment and sense of belonging in the Store. Ensure that the power of diversity, equity and inclusion is experienced everyday across our Team Members, Customers, Suppliers and Communities. Ensure Team Members mirror the communities the Store serves. Ensure a supportive and engaging experience for Team Members and Customers by fostering different backgrounds, experiences, perspectives, ideas and innovative thinking.
Schedule, organize, and plan daily activities for team members to ensure efficient store operations.
Leading team members to ensure the customer has a Legendary shopping experience that differentiates from the competition.
Communicate company processes, policies, and directives to team members. Evaluate those processes for effectiveness and coordinate with District Manager and/or Regional Manager to eliminate problems.
Learn how to create a desirable work environment through promotions, recognition, and empowerment.
Problem solving and conflict resolution for both team members and customers.
Learn sales and profit management - accountable for achieving top and bottom line.
Promote a safe and productive work environment
Manage the daily merchandise flow to ensure adequate in-stock and inventory controls.
Learn the process of organizing merchandise resets to company specifications on a periodic basis.
Implementing and sustaining merchandise presentation per company standards.
Evaluating competitive environment and working with Operations and Merchandising teams to ensure quality and performance.
PAPERWORK:
Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports.
Train to do periodic sales forecasting, payroll analysis and budget review.
Train on documentation of team member evaluations and corrective action.
INVENTORY:
Train on managing periodic price changes.
Train on communicating inventory needs to buyers and distribution centers.
Learn how to work with the buyers, supply chain management, district managers, and distribution centers to solve inventory problems.
SPECIAL PROJECTS:
Learn how to coordinate and conduct special sales events.
Train to assist District Manager and other Store Managers in solving district issues and support operational needs.
Community involvement.
TEAM MEMBER RELATIONS:
Set the tone for and reinforce the mission and values of Tractor Supply Company and consistently develop the store as the “Employer of Choice”.
Learn how to address team member issues and concerns, working with HR team when necessary.
Learn how to assess and develop team members for advancement within the organization.
BUDGET/AUDITING
Train to be responsible for budgeting and sales forecasting.
Learn how to be responsible for auditing store processes.
Required Qualifications
Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license.
Education: High school diploma, Bachelor's degree in Agricultural-Science or Business related field preferred. Any suitable combination of education and experience will be considered.
Preferred knowledge, skills or abilities
Must have valid driver's license if you drive for company business.
Process information and merchandise through system and POS Register system.
Read, write, and count to accurately complete all documentation.
Freely access all areas of the store including selling floor, side lot, stock area, and register area.
Operate and use all equipment necessary to run a store such as a dolly, hand-truck, forklift, computer, and cash register.
Move and transfer merchandise generally weighing 0-50 lbs. throughout the store.
Work varied hours, days, nights, and weekends as business dictates, plus six days a week during peak seasons in the spring and fall.
Work a minimum of 52 hours per week.
Stand and walk for long periods of time often up to four hours straight without a break.
Travel to other store locations and to company functions.
Working Conditions
Normal office working conditions
Physical Requirements
Standing (not walking)
Sitting
Walking
Kneeling/Stooping/Bending
Reaching overhead
Driving a vehicle
Lifting up to 50 pounds
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.
Parts Manager
Co-manager job in Memphis, TN
Full-time Description
Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies - Dobbs Peterbilt and Western Truck Center. These dealerships represent some of the best commercial truck brands including Peterbilt, Volvo, Mack, Autocar, and Hino and include locations in Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington.
I. General Job Description
The Parts Manager leads all aspects of the parts department to achieve operational excellence, financial performance, and customer satisfaction goals. This role is responsible for executing the dealership's parts strategy, driving market share growth, maximizing profitability, and maintaining disciplined processes that ensure reliability, accuracy, and efficiency.
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Responsibilities
Leadership & Team Development
Lead, coach, and develop all parts personnel, including inside counter staff, outside sales, warehouse, and delivery teams.
Establish clear expectations, accountability standards, and performance goals aligned with dealership and corporate objectives.
Build a positive culture that emphasizes teamwork, reliability, and consistent value delivery to customers.
Conduct regular team meetings, training, and individual development discussions to strengthen technical knowledge and sales capability.
Financial Performance & P&L Management
Own and manage the parts department's P&L, including sales, gross profit, operating expenses, and contribution margin.
Develop and execute action plans to achieve or exceed budgeted financial targets.
Monitor monthly financial statements and KPIs to identify trends, control costs, and capture missed opportunities.
Maintain pricing integrity through adherence to approved pricing matrices, margin targets, and vendor programs.
Drive freight recovery, warranty compliance, and vendor rebate capture to improve department profitability.
Sales & Market Share Growth
Increase market share through targeted business development, territory planning, and competitive pricing strategies.
Partner with outside sales representatives to grow fleet, independent shop, and retail customer segments.
Promote OEM and FleetSelect programs to strengthen brand loyalty and expand aftermarket penetration.
Monitor market trends, customer feedback, and competitor activities to adapt strategies that position the dealership as a preferred supplier.
Collaborate with the Service and Truck Sales departments to maximize internal sales and cross-departmental revenue opportunities.
Operational Excellence & Process Discipline
Oversee daily operations, ensuring all processes for ordering, invoicing, returns, and shipping are completed accurately and on time.
Maintain compliance with company policies, manufacturer requirements, and safety standards.
Ensure warehouse and counter areas reflect professionalism, cleanliness, and efficiency standards consistent with the dealership's brand.
Partner with corporate parts leadership and procurement teams to standardize processes and implement best practices from the Parts Playbook.
Inventory Management
Maintain optimal inventory levels to support customer demand and internal needs without excessive overstock.
Manage inventory health through cycle counts, obsolescence control, and accurate replenishment.
Track inventory turns, fill rates, and backorder levels to ensure efficiency and availability.
Coordinate with purchasing and vendor representatives to forecast demand and manage special-order activity.
Customer Service & Relationship Management
Ensure timely, accurate, and courteous service to all internal and external customers.
Resolve escalated customer concerns promptly and professionally.
Build lasting relationships with key accounts and vendors to strengthen loyalty and ensure continued business growth.
Promote a customer-first culture that emphasizes responsiveness, reliability, and follow-through.
II. Job Qualifications
Minimum 5 years of progressive experience in parts operations, with at least 2 years in a management or supervisory role.
Prior experience in a heavy-duty truck dealership strongly preferred.
Proven success managing a P&L and achieving measurable financial and operational results.
Strong understanding of OEM and aftermarket parts programs, procurement, and inventory control.
Proficiency with dealership management systems (DMS) such as Karmak Fusion.
Excellent leadership, communication, critical thinking and problem-solving skills.
Ability to manage competing priorities in a fast-paced, customer-driven environment.
III. Mental Capability Requirements
Comprehension: Ability to understand opposing points of view on highly complex issues, negotiate, and integrate different viewpoints.
Organization: Ability to organize and prioritize work schedules of others on long-term basis.
Reasoning & Decision Making: Ability to make decisions with significant impact on department's credibility, operations, and services.
Communication: Ability to formulate complex and comprehensive materials, such as legal documents, authoritative reports, official publications of major scope and impacts, and make formal presentations.
Mathematics: Ability to compute, analyze, and interpret complex statistical data and develop forecasts and computer models.
IV. Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle or feel, reach with hands and arms, and talk or hear. The employee is frequently required to stand, walk, climb or balance, stoop, kneel, crouch or crawl, and taste or smell. The employee is required to sit for long periods of time. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include color vision, peripheral vision, depth perception, and the ability to adjust focus.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and risk of electrical shock. The employee is frequently exposed to wet and/or humid conditions, extreme heat, and vibration. The employee is occasionally exposed to high, precarious places, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. The noise level is normally loud.
V. Common Expectations of Performance for all Employees
The following includes common expectations for all employees of the Company. The evaluation of job performance will be based on these common expectations as well as the position-specific responsibilities described above.
Communications, Teamwork, and Feedback to Others
Contribute to a work environment that is based on trust and respect.
Have discussions on a regular basis with their manager to discuss opportunities to best achieve individual performance objectives and departmental goals.
Suggest ways to improve the efficiency of conducting their job duties.
Promote continuous improvement and change to support company growth.
Mentor others unselfishly.
Give credit where it's due.
Company Loyal Policies and Work Ethic
Adhere to the policies contained in the Employee Handbook.
Adhere to the Company's Employee Conduct Policy.
Support management decisions toward meeting company goals.
Be open and receptive to new ideas, regardless of their origin.
Make prudent decisions, which are based on the best interest of the Company and its long-term future.
We are an Equal Opportunity Employer
Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies - Dobbs Peterbilt and Western Truck Center.
Dobbs Peterbilt and Western Truck Center are equal opportunity employers that values a broad diversity of talent, knowledge, experience, and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. Dobbs Peterbilt and Western Truck Parts do not discriminate in hiring or employment on the basis of race, color, religious creed, national origin, sex, ancestry, pregnancy, genetic information, gender identity, sexual orientation, or marital status; or on the basis of age against persons whose age is 40 and over, or on the basis of physical or mental disability; or to disabled veterans or to Vietnam veterans.
We are proud to be an affirmative action employer and encourage minorities, women, individuals with disabilities, and veterans to join our team.
Assistant Store Manager
Co-manager job in Memphis, TN
GENERAL PURPOSE:
Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met
ESSENTIAL FUNCTIONS:
General Operating Requirements
Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
Communicates any variances to Company standards to the Store Manager.
Ensures proper scheduling of Associates to meet business objectives.
Ensures compliance with all State, Local and Federal regulations.
Accepts special assignments as directed by Leadership.
Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Organizational Development
Assists in recruiting, hiring, training and developing non-exempt Associates.
Ensures compliance of Ross personnel policies and procedures.
Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.
Expense Control
Assists in the management of and continuous monitoring of actual expenditures to be within budget.
Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Maintaining a Safe & Secure Environment
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Ensures all Associates understand and can execute emergency operating procedures.
Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
Assists in the facilitation of monthly safety meetings.
Customer Service
Treats all Customers, Associates, and other leaders with respect.
Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Personal and Store Brand
Represents and supports the Company brand at all times.
Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
Manages Store to ensure a clean, neat, easy to shop environment.
Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
Merchandise Processing and In-Store Marketing
Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
Ensures merchandise is presented and organized according to Company merchandising guidelines.
Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
Loss Prevention
Assists with training Associates on Loss Prevention awareness and Store shortage goals.
As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers.
Safeguards confidential information, cash and credit card information and merchandise.
Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
Assists in leading the annual inventory process including preparation and execution of inventory guidelines.
Monitors mark-out-of-stock policy to ensure proper administration.
Ensures Public View Monitor (PVM) system is maintained properly.
COMPETENCIES:
Customer Focus
Motivating Others
Drive for Results
Conflict Management
Managing and Measuring Work
Communication
Hiring and Staffing
Organizing
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Two or more years of Store or Assistant Store Manager experience in a retail environment.
Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
Ability to set priorities and exercise independent judgment.
Maintain high quality of Customer service.
Fluency in English.
Ability to work evenings and weekends.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills
SUPERVISORY RESPONSIBILITIES:
Direct supervision of all non-exempt Associates.
Auto-ApplyAssistant Store Manager
Co-manager job in Memphis, TN
Assistant Store Manager - (25005299) Description GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.
ESSENTIAL FUNCTIONS:
General Operating Requirements:
Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
Communicates any variances to Company standards to the Store Manager.
Ensures proper scheduling of Associates to meet business objectives.
Ensures compliance with all State, Local and Federal regulations.
Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
Accepts special assignments as directed by Leadership.
Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Organizational Development:
Assists in recruiting, hiring, training and developing non-exempt Associates.
Ensures compliance of Ross personnel policies and procedures.
Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.
Expense Control:
Assists in the management of and continuous monitoring of actual expenditures to be within budget.
Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Maintaining a Safe & Secure Environment:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Ensures all Associates understand and can execute emergency operating procedures.
Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
Assists in the facilitation of monthly safety meetings.
Customer Service:
Treats all Customers, Associates, and other leaders with respect.
Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Personal and Store Brand:
Represents and supports the Company brand at all times.
Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
Manages Store to ensure a clean, neat, easy to shop environment.
Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
Merchandise Processing and In-Store Marketing
Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
Ensures merchandise is presented and organized according to Company merchandising guidelines.
Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
Loss Prevention:
Assists with training Associates on Loss Prevention awareness and Store shortage goals.
As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
Assists in leading the annual inventory process including preparation and execution of inventory guidelines.
Monitors mark-out-of-stock policy to ensure proper administration.
Ensures Public View Monitor (PVM) system is maintained properly.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Two or more years of Store or Assistant Store Manager experience in a retail environment.
Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
Ability to set priorities and exercise independent judgment.
Maintain high quality of Customer service.
Fluency in English.
Ability to work evenings and weekends.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:
Direct supervision of all non-exempt Associates.
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Primary Location: Tennessee-Shelby-Memphis-SE Memphis TNWork Locations: SE Memphis TN 3601 Riverdale Road Memphis 38115Job: Assistant Store ManagerOrganization: Se Memphis TN (1154) Schedule: Regular Full-time Job Posting: Nov 4, 2025
Auto-ApplyAssistant Store Manager/Key Carrier
Co-manager job in Memphis, TN
Job Description
Designed to drive comp sales through consistent leadership of daily priorities in order to create a great customer and associate experience. Ensure: leaders are visible on the sales floor at all times. Effective two-way communication takes place between management and associates. Tasks are completed in a timely manner. Associates are happy and more productive, resulting in a great in-store experience for Associates and Customers.
Job Scope
This position coordinates the work of Customer Service Associates.
This position has no direct budgetary accountability.
Essential Functions
1) Provide positive customer service by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales.
2) Adhere to assigned work schedule in order to provide predictability in workload scheduling.
3) Follow all Company policies and procedures in order to maximize customer service, sales, and store profitability.
4) In applicable instances, unloads trucks, processes freight, stocks counters, and any other function needed to maintain salesfloor.
5) Review daily staffing
6) Review workload planning calendar
7) Evaluate recovery needs
8) Conduct recovery blitzes at 2, 4, 6 and 8
9) Monitor fitting room, selling floor and sizing recovery
10) Communicate cleanliness expectations and inspect for completion prior to sign off
11) Conduct effective hand off to incoming MOD or provide communication for opening MOD
12) Provide support to store management as requested.
Qualifications and Skills Required
High School diploma or GED
1-2 years of related experience in retail customer service
Fundamental reading and math skills
Ability to effectively communicate in English
Working Conditions
Retail store environment where extended periods of standing are required
Retail store stockroom environment subject to fluctuations in temperature
Occasional lifting and maneuvering of merchandise and displays
Frequent lifting and maneuvering of merchandise and displays
Exposure to dust and extreme temperatures while unloading trailers
Scheduled work hours may vary, to include evenings and weekends
Occasional use of ladders required
Store Assistant Manager
Co-manager job in Germantown, TN
Job Description
Job Title: Assistant Store Manager
Department: Stores
Reports to: Store Manager
Status: Full-time, Hourly (Non-exempt)
Our Assistant Store Managers are responsible for partnering and supporting the Store Manager in the daily business operations of a high-quality store environment focused on exceptional customer experiences.
Assistant Store Managers are required to work a flexible schedule, including Saturdays if needed.
Working for SSG will provide you with:
An organization which is built on its people, where every person truly matters.
Competitive compensation package with additional earning opportunities through incentives and initiatives.
Excellent benefits package for full-time employees including PTO, health, dental, vision, 401k retirement plan with a company match, and great discounts on exclusive haircare products.
Partnership with a dynamic team of leaders in a fun, exciting industry.
Opportunity for personal growth and career advancement.
Duties/Responsibilities:
Ensure exemplary service in a friendly environment, ensuring the customer is always top priority.
Uphold a high standard of merchandising and operational excellence.
Communicate consistently with area DSCs to meet and exceed sales goals.
Assist with hiring, training, and coaching to retain a team of knowledgeable Associates that model the SSG culture of partnership.
Partner with the Store Manager to organize, delegate, prioritize, and follow-up for maximum productivity.
Effectively communicate with the Store Manager to grow sales, maintain standards of efficacy, and ensure customer satisfaction.
Maintain a high standard of store appearance including merchandising, product placement, marketing, and cleanliness.
Accurately and efficiently complete all sales transactions, balance cash drawer daily.
Properly process returns and discounts, aligning with the company's stated policy and procedures.
Requirements:
You possess a cheerful working attitude
You have prior retail sales experience
You're a strong communicator and possess great organizational skills
You possess a self-starter attitude and a continual drive to grow
You have a passion for the beauty industry
You can work independently and in a team environment
You thrive in a fast-paced workplace
You enjoy problem solving
You are familiar with POS (point of sale) systems and can learn new technologies
You can stand and walk for 8 hours a day and lift up to 30 pounds
Education and Experience:
High school diploma
Management/leadership experience preferred
Retail and/or customer service experience a plus
Physical/Other Requirements:
Lift up to 30 pounds
Stand/walk up to 8 hours
Flexible schedule, including Saturdays if needed.
SSG Full-Time Benefits:
Health, Dental, Vision, Life, and AD&D Insurance available
Health Savings Account or Flexible Spending Account
Employee Assistance Program
401 (k) Retirement Plan - SSG matches 50% of the employee's contributions up to 2% of their yearly income
PTO
Holiday pay
Sam's Club membership for you and a friend or family member
Discounts on exclusive hair products
Employee referral program - $1,000 potential earnings per referral
SSG is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer. Candidates are considered for employment with SSG without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status, or other classification protected by applicable federal, state or local law.
Assistant Store Manager - Lucky Brand #2676 Tanger Southaven
Co-manager job in Southaven, MS
Assistant Store Manager As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also share the responsibility to execute all store operations and maintain a visually appealing store. You create a positive environment that develops and engages your managers, associates, and customers every day. You love being part of a winning team and you bring your energy to work every day.
The Assistant Store Manager reports to the Store Manager.
Who You Are:
Inspirational leader who guides their team and partners with the store manager to achieve great results.
Engaging personality who attracts great talent.
Demonstrates a competitive spirit and desire to win.
Team player with an entrepreneurial spirit.
Operates with a sense of urgency and effectively manage competing priorities.
Able to adapt to change and takes on more responsibilities.
Self-motivated; seeks personal growth and development.
Responsibilities
As the Assistant Store Manager you will:
Partner with the Store Manager to create action plans to achieve results and grow the business.
Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
Engage with customers to build relationships and brand loyalty by using company tools.
Partner with the Store Manager to develop team members who are committed to creating a great experience for our customers.
Oversee assigned division of responsibility and be accountable for results.
Support the Store Manager to ensure store standards for merchandising and operations are met consistently.
Learn about all aspects of the business and share ideas to drive the business.
Remain composed in the face of challenges and unforeseen circumstances.
Perform POS transactions on designated shifts and execute management functions in the absence of Store Manager.
Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.
Qualifications
You will also have:
2+ years as a Co/Assistant Manager in similar volume, apparel business (preferred).
Proven track record of exceeding sales and statistical expectations.
Flexible availability to meet the needs of the business (including evenings and weekends).
May require occasional travel to other store locations (if needed).
Auto-ApplyAssistant Store Manager - Zales - Shops at Carriage Crossing
Co-manager job in Collierville, TN
We have many opportunities available on our other career site pages. Click here to link to our careers page!
You are a diamond and Zales celebrates that fact! We recognize that every one of our jewelry consultants has a unique sparkle, and we find ways to empower them to help our customers Celebrate Life and Express Love. Zales is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also “Great Place to Work-Certified”™. There are brilliant career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!
Shine with Signet!
Zales is looking for dynamic, driven and creative individuals to join our team.
Are you ready to use your business and sales skills to begin a financially rewarding career? If you are the type of person that enjoys working with the best of the best and celebrating the successes of a strong team, then you should apply to Zales. Make the decision to build your career with a company that thrives on an outstanding customer experience, intense and continuous training and being able to make a difference in our customer's and employee's lives. If you have the drive and passion to succeed, apply with us today!
Assistant Store Manager
Join our team as an Assistant Store Manager and have a positive impact on many lives. Our Assistant Store Managers assist the Store Manager in maintaining daily focus on individual and team members' standards achievement to attain sales and profit projections; contributing to an atmosphere of total customer satisfaction; developing skills and product knowledge of team members through training and evaluation; and recruiting and selection of team members. The Assistant Store Manager is also responsible for following and enforcing all Company policies and procedures and performing other operational and strategic duties.
We value integrity, diversity, teamwork and opportunities for advancement maintaining our promotion from within philosophy. We provide training on sales techniques, product knowledge, and skills to take your career to the next level. In return, we ask that you bring your commitment to excellence, desire to grow and ability to provide a superior customer experience.
Job Requirements:
At least one year of retail experience is required, preferably with a jeweler or specialty retailer
Knowledge of operating POS terminals and scanners, using basic computer software and hardware
Ability to interpret a variety of instructions in written, oral, diagram, and schedule form
Availability to work days, nights and weekends
A Sampling of our Total Rewards:
Base pay plus commission on sales
Benefits including Medical, Dental, Vision and Prescription Insurance (Full Time Team Members)
401 (k)
Paid Vacation and Paid Holidays (Full Time Team Members)
Tuition Reimbursement and DCA courses based on position
Training - Associate Training System, Management Training System, District Manager in Training, Career Development and more
Merchandise Discounts
Incentive Trips and Contests
Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant's interest, we can only contact those selected for further consideration.
Note: For internal candidates, please complete your Professional Profile in Workday by clicking on your picture or the cloud then select “Job” and “Professional Profile”. Enter your entire job history, education, skills and internal projects. To add your Military Service and tenure, select “Personal” and click “Edit.”
Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!
Auto-ApplyOptical Store Manager
Co-manager job in Germantown, TN
Job Description
SEE Eyewear: Where Style Meets Substance - and Talent Shines
SEE Eyewear is dedicated to uncovering hidden gems-and not just within our product assortment. We believe in recruiting top talent and cultivating a unique, sophisticated, and diverse team of experts: from our associates and opticians to our Store and Field Leaders.
Our eyewear collection is an eclectic, exclusive assortment of the
best of the best,
crafted just for us. The same expectation applies to our people. We're committed to developing a Best-in-Class Team of Experts, where growth, development, and creativity lay the foundation for building our brand.
Job Summary
SEE Eyewear is seeking a dynamic Optical Store Manager with a proven track record of building high-performing teams and driving exceptional business results. Our Store Managers are brand ambassadors and business owners-responsible for recruiting and developing all-star teams, upholding SEE Brand Standards, ensuring flawless operations, and implementing strategic planning to grow their business.
This is a full-time role requiring weekend availability.
Licensed Optician a plus! Optical experience a plus!
Benefits
All full-time Store Managers are eligible for SEE's comprehensive benefits package, including:
Medical Insurance
Dental Insurance
Life Insurance
Disability Coverage
401(k) with Match
Paid Time Off
SEE Perk Pack which includes complimentary eyewear and eye exams
HSA & FSA Programs
Duties & Responsibilities
Operational Excellence
Ensure the store is consistently maintained to SEE standards: organized, clean, visually inspiring, and compliant with all deadlines and requirements.
Driving Sales & Profitability
Lead the business through team development, strong client relationships, and effective management of controllable expenses.
Maintain an active sales-floor presence-SEE Store Managers are the “conductor” of the floor: aware, engaged, and leading from the front.
Keep the team informed of daily goals, focuses, and store & individual performance.
Leadership & Development
Coach and develop team members, providing in-the-moment feedback that drives growth and performance.
Lead by example in selling, service, professionalism, and problem-solving.
Foster a positive, inclusive, motivating work environment that elevates team morale and productivity.
Requirements
Licensed Optician a plus!
Optical experience a plus!
Open availability including nights and weekends required.
Minimum 3 years of store leadership and retail experience preferred.
Ability to perform essential job functions, including standing for up to 8 hours and lifting up to 30 lbs.
Work Environment
Retail / Medical Practice setting
SEE Competencies
Professional: You handle challenges with grace and lead with integrity.
Team Player: You collaborate, communicate, and contribute to collective success.
Entrepreneurial: You think creatively, drive your own traffic, and actively seek ways to grow the business.
Eager to Learn: You welcome feedback and constantly seek improvement.
Accountable: You own your impact and take responsibility for results.
Open Communicator: You speak candidly, address concerns quickly, and communicate with confidence.
Passionate About Fashion: You love eyewear as a fashion statement and thrive on styling customers with the latest trends.
Location Manager
Co-manager job in Marianna, AR
GreenPoint Ag is a farmer-owned, American-owned company. We're committed to farmers' success, because that's the only way we succeed. It's a responsibility we don't take lightly, and we look for employees who share this same commitment.
As a leading Southeastern U.S. agricultural inputs company, we source our strength from high-quality employees who allow us to build long-term relationships with our customers. We operate in over 100 communities across ten states.
If you share a passion for rural America and the farmers who are so vital to its health, then we'd like to talk with you. We are an Equal Opportunity Employer committed to creating an inclusive and dynamic workplace with the opportunity to challenge yourself in one of today's most vital industries. If you are a hardworking, passionate team player we would love to consider adding you to the GreenPoint Ag team.
Our Opportunity
We are looking for a Location manager for our Marianna, AR. Retail Location. Our culture fosters a connected work environment, employee engagement, and career development.
Summary/Objective
The location manager will lead a location focused on the safety of our employees and the stewardship of the land and water that sustain our communities. In our pursuit of excellence, they will manage continuous improvement initiatives while being accountable for optimizing revenue and the return on our investments. With a focus on teamwork, the area manager has a critical role in establishing GreenPoint Ag as the agronomy provider of choice for the growers in their territory.
Essential Functions
* Ensures company safety programs are implemented and maintained, and regulatory requirements (i.e., DOT and environmental) are adhered to in the location. Ensures safety policies and procedures are communicated and followed along with maintaining and ensuring proper certifications.
* Responsible for development and implementation of the location sales plan to accomplish income, profit and return on capital goals.
* Responsible for developing and maintaining an effective sales staff to carry out the sales, marketing, and growth strategies in the business plan. Effectively communicate sales direction and product programs for assigned location.
* Continually monitors product performance, margin goals and supplier program objectives to ensure that the sales force efforts are focused on sales priorities.
* Explores new business opportunities that fit business plan objectives, product mix priorities and targeted base of customers.
* Ensures that an effective credit policy and programs are in place for timely collection of account receivables.
* Develops and maintains constructive working relationships with basic suppliers, vendors and internal suppliers of crop protection products, fertilizer materials, seed and services to assure timely supply of product to customers.
* Evaluates and advises team members on current market conditions, competitor activity, customer production practices and variances from sales plan and recommends courses of action.
* Promotes teamwork within the sales areas and staff support groups.
* Advises on optimum level of inventory and distribution logistics.
* Ensures that all operations are in compliance with local, state and federal safety and environmental standards.
* Ensures an effective workforce is maintained by selecting, coaching, training, and managing performance of location personnel.
Supervisor Responsibilities
* Supervises staff, including hiring, scheduling and assigning work, reviewing performance, and recommends salary increases, promotions, transfers, demotions, or terminations.
* Staff includes: Hourly employees, warehouse manager, admin, and sales rep for assigned location.
Required Qualifications
* Specific site qualifications and progression may apply, consult with local team
* Have 8+ years of sales and operations experience in the agriculture industry. May be offset by other relevant skills, abilities and experience
* Agriculture, marketing, or business degree preferred
* Valid driver's license; must be able to meet a Motor Vehicle Review in accordance with Company policy
Knowledge, Skills & Abilities
* Business acumen
* Financial acumen
* Excellent working knowledge of product chemistry
* Knowledgeable of grower production practices and ag technology systems
* Excellent computer and financial skills
* Strong interpersonal/managerial skills to deal effectively with a broad base of customers, suppliers, and location personnel
* Ability to communicate with associates and customers
* Ability to read, count, and write to accurately complete all documentation
Work Environment
While performing the duties of this job, the employee will work in both indoor and outside work environments. Frequently exposed to extreme cold and hot temperatures, wet or humid conditions and outdoor weather conditions.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Regularly required to use hands and fingers to handle, feel and reach with hands and arms. The employee is regularly required to stand, talk and hear. Must be able to lift 50+ lbs. The employee is also regularly required to walk, sit, climb, balance, stoop, kneel, crouch, and crawl.
Travel
Some travel outside location area is required (approximately 8-10 percent).
Other Duties
Please note this job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Other job-related duties may be assigned. GreenPoint Ag reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice.
EEO Commitment: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, sex, pregnancy, sexual orientation, gender identity/expression, including transgender identity, religion, disability, age, genetics, active military or veteran status and any other characteristics protected under applicable federal or state law.
Communication with You
We are mindful that the job placement market has recently been infiltrated by individuals attempting to commit fraudulent acts. Unauthorized persons have been known to place advertisements for fake positions in the name of innocent and unwitting employers by mixing them in among legitimate job postings on authorized sites and by posting them on sites not used by the genuine employer. These imposter advertisements sometimes contain contact information for interested applicants that are different from an employer's career website or company email address. Such imposter job advertisements typically include promises of high-paying jobs with the requirement that job seekers first send sensitive personal information or money to pay for things such as visa applications or processing fees.
Please be advised that GreenPoint Ag will never ask a potential job seeker for any sort of advance payment as part of the recruitment or hiring process. You should look carefully at any email address that you are instructed to use to submit a job application. All email correspondence from GreenPoint Ag ends in "@greenpointag.com." If you have questions about any of our open positions, please visit our careers website at *************************************
Assistant Sales Manager
Co-manager job in Southaven, MS
Groundworks is seeking a talented Assistant Sales Manager to join their team in Memphis, TN!
The Assistant Sales Manager plays a pivotal role in supporting the Sales Manager at the Branch location by championing key organizational initiatives focused on enhancing sales productivity. This dynamic individual actively contributes to the development of strategies aimed at improving sales processes while collaboratively leading a team of Outside Sales Representatives. Their efforts are integral to driving customer satisfaction initiatives across the sales team, ensuring a cohesive and effective approach to achieving overall sales and organizational success.
Job Responsibilities
Assists to ensures the sales team provides a thorough, effective and professional presentation to each customer
Assists in the training and development of Outside Sales Representatives to meet individual, branch and company sales targets
Assists to ensure team possess product knowledge, understanding of marketing techniques and the ability to relate to customer needs
Conducts ride-a-longs with Outside Sales Representatives to improve techniques and processes
Assists in handling customer concerns
Leads by example and represents the brand with confidence and professionalism
Runs warm leads and prospects own book of business
All other duties as assigned
Qualifications
In-home sales experience preferred, but not required
2-3 years of experience leading a team of sales individuals
Exceptional communication and problem-solving skills
Strong work ethic, integrity, humility and desire to build an industry-leading sales team
Proven leadership ability to influence, develop and empower team to achieve objectives with a strong team focus and approach
Superior knowledge of sales techniques
Highly organized and efficient
Dedication to providing great customer service
Requirements
Full time
Onsite
Frequent travel within the territory with sales team
What we provide for our employees
Competitive base salary with tremendous bonus potential
Equity
The best-in-class training programs
Advanced leadership training opportunities
Competitive and professionally rewarding family-oriented culture
Benefits include Medical, Dental, Optical, Long/Short Term Disability, Life insurance, 401(k) with a company match after applicable waiting periods
Paid time off including 6 holidays
Groundworks is the leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization.
With locations across the USA and Canada, Groundworks is the leading foundation solutions and water management company in North America! Recognized as a Top Workplaces USA™ company and offering employee ownership for everyone, we're building something that just can't be replicated. And we're on a mission to change an industry like never before!
We're unique here at Groundworks. We are all connected through the same vision, mission, and values, and we are stronger together. We're proud to be the Groundworks Tribe!
Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping homeowners everywhere protect and repair their most valuable asset - their home.
When customers choose a local Groundworks company, they can feel confident they're hiring the trusted local experts who will ensure the job's done right.
When you choose Groundworks, you'll join thousands of Tribemates who are making history.
Auto-ApplyRetail Store Manager I
Co-manager job in Forrest City, AR
Job Details ForrestCity, AR Full Time $35000.00 - $70000.00 Base+Commission/year Store ManagementDescription
Mobilelink- Retail Store Manager
With over 500 Cricket stores, Mobilelink is the largest National Cricket dealer, and still growing! If you are passionate about selling wireless, helping customers, and leading a team we are looking for you. We are a dynamic, equal-opportunity employer. This is a fantastic opportunity for qualified candidates with unlimited future growth potential and becoming part of a rapidly expanding national team.
The Retail Store Manager ("RSM") is responsible for the overall sales and operations of the location that they are assigned to oversee. Successful RSMs will lead their team and drive success across all levels of performance. This position is responsible for the overall sales achievement, customer service results, operational standards, and inventory of the location. The RSM must demonstrate strong leadership skills and develop, implement, and manage their team and company programs and processes.
Why join the Mobilelink Family?
Perks of being on the Team!
Unlimited earning potential
Unlimited growth potential
PTO after 90 days
Dental insurance
Health insurance
Vision insurance
Company-paid Life Insurance
Role Responsibilities:
Fully accountable for the execution of sales, service, and customer experience initiatives in-store.
Consistently demonstrate excellent leadership and coaching skills by inspiring, engaging, and motivating the team to succeed.
Create a work environment where all employees can excel.
Always deliver exceptional customer experience.
Fully understand and assist in educating personnel on the compensation plan and ensure employees know how to maximize sales.
Partner with the District Manager and other appropriate parties to successfully launch new products, services, or processes.
Ensure that employees are properly trained on new products and promotions to sell with confidence.
Assist departments such as Human Resources and Loss Prevention in internal investigations.
Assist on the sales floor in order to be available for coaching and developing store personnel.
Schedule and staff to budgeted hours as assigned.
Ensure the team is providing a clean and inviting atmosphere for customers.
Adhere to back-office compliance, processes, procedures, reports, documentation, and policies.
Respond in a timely manner to all communications.
Ensure timely completion of required training within the store.
Always ensure the protection of assets.
#CB
Qualifications
Job Requirements
Two (2) years proven retail sales management experience (interactive sales process, commissioned sales)
Two (2) years of recruiting, hiring, and developing successful store sales teams
Excellent sales skills and demonstrated ability to meet or exceed performance standards.
Ability to motivate, lead, and develop others.
Ability to work flexible hours, including evenings, weekends, and holidays per business needs.
Ability to operate a personal computer, wireless equipment, copier, and fax.
Effective communication, presentation, and interpersonal skills.
Strong organizational skills with attention to detail.
Ability to have reliable transportation to assist at other locations within 30 minutes radius from the home store when needed.
Must have a valid driver's license and auto insurance.
Shift:
8-hour shift - Weekdays and every Saturday
Store Manager
Co-manager job in Marianna, AR
Job Title: Store Manager
The Store Manager is responsible for overseeing the day-to-day operations of the store, ensuring that all departments are fully staffed, trained, and operate according to company standards. This role includes managing all financial aspects of the store, maintaining the physical location, and executing corporate directives. The Store Manager leads the team to drive performance and ensures compliance with company policies and industry standards.
General Purpose:
The Store Manager is accountable for the overall financial performance and operational success of the store. This includes managing budgets, ensuring all departments meet sales and expense goals, and maintaining a high standard of customer service. The Store Manager is also responsible for staffing, training, and leading the team to meet performance goals while upholding company values and standards.
Responsibilities:
Prepare monthly and annual budgets with assistance and is responsible for the overall profit and loss financial performance of the store, including sales, gross profit, and controllable expenses.
Maintain constant follow-up to ensure budgeted sales, gross profit, and controllable expenses are being achieved.
Oversee store activities to ensure successful operations and compliance with various checks and audits, including Safety/Food Safety, Human Resources, Merchandising, Loss Prevention, Department of Labor, OSHA, and others.
Ensure company merchandising and inventory programs are followed, collaborating with corporate business partners as needed to meet operational and merchandising standards.
Implement and maintain work schedules, labor control, and store payroll expense control programs for the entire store.
Model high standards of customer service to create a customer-focused store environment.
Interact with the local community to positively position the company's presence and contribute to the store's reputation.
Manage departments, including staffing, training, performance management, career development, and monitoring department goals.
Develop and monitor department budgets as required, ensuring the effective use of resources.
Stay current with industry trends and best practices, making recommendations to improve current programs and processes.
Ensure that all store policies and procedures are followed by all staff members and take corrective action when necessary.
Drive sales by ensuring the store is organized, inventory is stocked, and displays are well-maintained and properly merchandised.
Provide leadership to staff, fostering a positive, motivated, and productive work environment.
Address customer concerns or issues in a timely and professional manner to ensure customer satisfaction and loyalty.
Other duties as assigned by upper management.
Benefits Available for F/T Hires:
Store Manager Bonus Program
Medical Insurance
Tele-Medicine
Dental Insurance
Vision Insurance
Life Insurance
401(K)
Employee Assistance Program
Pet Insurance
Requirements
Bachelor's degree in business administration or related field, or equivalent combination of education and/or experience preferred.
5 to 7 years of experience in a retail environment with increasing levels of responsibility.
Minimum of 2+ years of experience in an assistant store manager or similar role.
Strong financial acumen with the ability to prepare and manage budgets, analyze financial performance, and adjust operational strategies as needed.
Proven leadership experience with the ability to manage and develop staff, set goals, and monitor performance.
Extensive knowledge of store operations, including safety, food safety, merchandising, loss prevention, and labor management.
Ability to communicate effectively with customers, staff, and corporate partners to meet objectives.
Strong problem-solving skills, with the ability to make decisions and take corrective actions when necessary.
Ability to work in a fast-paced environment and handle multiple priorities.
Flexibility to work evenings, weekends, and holidays as needed.
Assistant Manager - Carriage Crossing
Co-manager job in Collierville, TN
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Store Manager
Co-manager job in Germantown, TN
TITLE: Store Manager
REPORTS TO: Store Operations Sales Manager
Basic Purpose:
The Brahmin Leather Works Store Manager is responsible for leading, developing and supporting the store team to meet or exceed the company goals for profitable revenue growth within a retail store. This position is responsible for implementing, executing, and management of retail division directives. The Store Manager is also responsible for implementation of visual directives, development of customer base and creating a store environment which provides exceptional sales and customer service.
PRINCIPAL ACCOUNTABILITIES:
Talent Management:
Manage staff by providing timely coaching and feedback to maximize individual and team performance.
Develop and maintain positive working relationships that create a positive work environment.
Educate the store team on fashion trends and product knowledge.
Maintain two-way communication with the Assistant Manager to stay abreast of company and store information and brand initiative, as well as inform the assistant manager of all store activities.
Ensure associates meet appearance standards that professionally represent the brand while following dress code guidelines
Cultivate an environment that positions Brahmin Leather Works as an Employer of Choice.
Provide effective on boarding and support learning opportunities.
Provide clear direction to associates and appropriately delegate tasks.
Network, Recruit, Interview new candidates.
Provide timely coaching and feedback to team members when appropriate as well as manage performance issues.
Sales and Service:
Achieve sales and service metrics in key measurable areas including: DPTs, UPTs, AURs, GM % and Customer Conversion.
Use company resources and personal leadership to facilitate and sustain a strong selling environment that holds associates accountable for achieving productivity standards and other sales metrics.
Analyze store reports to optimize performance and take action based on business trends.
Lead by example and maintain consistent selling and service standards through communication, training and individual accountability. Identify opportunities to maximize sales and ensure financial goals achieved.
Demonstrate a high level of selling and customer service skills to achieve sales.
Service multiple customers at a time, multi-task or handle projects simultaneously.
Exhibits knowledge of industry trends and the competitors.
Building Clientele:
Manage and guide associates to consistently market Brahmin brand initiatives and grow key sales and service metrics
Ensure exceptional selling interactions that guarantee meaningful experience and build brand relationships.
Drive brand loyalty by supporting all service enhancers to build strong relationships, including active use of clients books and marketing initiatives with local businesses for store events.
Store Operations:
Plan and prioritize tasks and responsibilities to meet the needs of the business.
Maintain store cleanliness and housekeeping standards.
Protect company assets and maintain a safe work environment.
Ensure compliance to all company policies and procedures as well as local, state and federal employment laws.
Planning and execution of Brahmin brand visual direction.
Participates in and leads special projects and other duties as assigned.
Qualifications:
Lead with integrity and enthusiasm to motivate to total store achievement.
Strong drive, ambition, and passion for selling and for the overall store business success.
Must be outgoing and assertive with the ability to make store business success.
Ability to communicate professionally and in a timely matter with employees, customers, associates, and company partners.
Ability to lead by example and maintain consistent selling and service standards through communication, training and individual accountability.
Provide clear and timely communication with corporate partners
Maintain professional appearance that reflects the brand while adhering to dress code.
Ability to work a flexible schedule based on the needs of the business including opening/closing shifts as well as weekends and holidays.
3-5 years of store management experience in luxury goods or a comparable retail environment with the focus on clienteling.
Bachelor's degree required
Physical requirements: Must be able to stand up to 100% of a work shift standing and moving. This role involves constant moving, talking, hearing, reaching, grabbing and standing for the entire work shift. Occasionally involves stooping, kneeling, crouching and climbing ladders. Must be able to lift up to 40 pounds.
Note: This job description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Assistant Manager
Co-manager job in Southaven, MS
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of an Assistant Manager is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
* Regional offers competitive pay! We do our best to show that we value our team members!
* You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work?
* You will have promotion opportunities. We love to train our Assistant Managers into future Branch Managers!
* All full-time team members have access to our medical, dental, vision and 401(k) benefits!
* Pays an average of $46,000, this amount can vary based on your location and cost of living adjustments!
Duties and responsibilities
* Provide exceptional service to all customers.
* Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
* Maintain office cash with accuracy and proper security.
* Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
* Minimize delinquent debt through calling customers and collecting on past-due accounts.
* Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
* Transport money and deposits to and from bank.
* Other duties as assigned by leadership.
Minimum Qualifications
* High School Diploma or Equivalent.
* Prior customer service experience in either a sales/retail environment or cash management environment.
* Must pass drug screen, criminal and credit background checks.
* Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
* Demonstrated passion for customer service.
* Excellent written and verbal communication skills.
* Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
* Thrives in a pay for performance atmosphere.
* Proven ability to multi-task.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.