We are looking for a driven, focused, and passionate Store Director to join our team. Through strong leadership, the Store Director motivates store teams to achieve company objectives and metrics and manages resources efficiently to drive business to maximize productivity and profit. This role represents our brand standards in selling, service, and merchandising. While in the role this individual is expected to demonstrate integrity, honesty and knowledge. This position will promote our company's culture, values, and mission while fostering a positive working environment that encourages diversity, mutual respect and teamwork. The Store Director also understands and ensures proper security procedures are followed.
Who Are You:
Inspirational leader through both action and collaboration who can be relied upon to see the potential of those around them
Create an environment of excellence that promotes a high performance culture, encourages associates to share ideas and recognizes and acknowledges individual and store team performance
Constantly acquire new industry knowledge and skills and share learnings with team members and colleagues
Establish positive relationships, act with customers in mind, and have great networking and relationship management
Have a clear view of how the different abilities, background and cultures of team members work together to create a collaborative environment and deliver results
Act as a coach and role model to bring out the best in your team
You Also Have:
College degree or equivalent
5 - 10 years of store management experience
proven track record of successfully managing a selling workforce and achieving results
Proficiency in utilizing available technology including Microsoft Office (Outlook, Excel, Word, and PowerPoint)
Strong communication and interpersonal skills
Strong merchandising skills
As the Store Director, You Will:
Identify issues and creates strategies to keep competitive with the local retail market
Problem solves in a fast-paced, changing environment exercising good judgment about the company's objectives in determining solutions
Monitors and communicates competitive strategies through first-hand market observations
Ensures all merchandise is well presented on the floor following visual, marketing and operational directives and standards, mindful of FOB adjacencies, and is signed according to standards
Partners with Corporate and RVP to ensure merchandise assortment represents the customer in the market
You will ensure management team members recruit, interview and select candidates with requisite skills to accomplish goals and add value to existing team, manages retention and turnover
Your Life and Career at Saks Fifth Avenue
Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
A culture that promotes a flexible work environment
Benefits package for all eligible full-time employees (including medical, dental and vision)
An amazing employee discount and other exciting perks
The base pay range for this position at commencement of employment is expected to be between $95,000 and $115,000/year. This role is eligible for bonus. The total compensation package for this position may also include other elements, including a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits), dependent on the position offered. Details of participation in these benefit plans will be provided if a candidate receives an offer of employment.
If you are a California resident, click here: **********************
to review our California Candidate Privacy Notice.
Thank you for your interest with Saks. We look forward to reviewing your application.
We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$95k-115k yearly 1d ago
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Independent Operator - Store Manager
Grocery Outlet 4.0
Co-manager job in Philadelphia, PA
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operational management experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
Grocery Outlet Privacy Policy - *************************************************
$36k-44k yearly est. 1d ago
Sales Supervisor, Suburban Square
Veronica Beard 3.9
Co-manager job in Ardmore, PA
The Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the Store Manager and Assistant Manager.
Responsibilities:
SALES LEADERSHIP:
Assumes Manager's role in supervising staff in absence of Store Manager and Assistant Manager
Strives for sales excellence and results
Ensures selling standards are met
Works with customers and models excellent customer service and clienteling skills
Maximizes sales through strong floor supervision
ASSOCIATE DEVELOPMENT:
Ensure associates are trained on product knowledge, selling skills and customer service and operations
Provides information and feedback for Sales Associates
Team sells with Sales Associates to contribute to the development of the selling team
OPERATIONAL EXCELLENCE:
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property
STORE STANDARDS:
Helps execute floor-set and promotional directives
Works as a member of the team to insure all store standards are met
Understands, supports and complies with all company policies and procedures
MERCHANDISING/VISUAL:
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
Comfortable with being on camera for social media purposes (both stills and video)
PHYSICAL DEMANDS:
Ability to operate computer/cash register
Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet
Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds
WORK ENVIRONMENT:
Ability to create a quality working environment that will encourage others to develop and excel
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
Requirements:
Minimum of 2 years retail Store Management position/ experience in women's apparel (or related field)
Ability to work flexible schedule including nights and weekends
Strong verbal and communication skills
Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
$39k-59k yearly est. 4d ago
Assistant Store Manager
Sephora 4.5
Co-manager job in Philadelphia, PA
At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty.
The Opportunity: At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it.
Your role at Sephora: As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development.
Key Responsibilities:
Supporting Store Operations and Sales:
Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience.
Help develop and implement strategies to drive store sales and increase profitability.
Assist in coordinating and overseeing sales and profitability, performance, service, and operations.
Team Leadership and Development:
Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets.
Conduct performance appraisals, manage employee development and provide ongoing feedback.
Support the leadership team, ensuring effective collaboration and achievement of store goals.
Client Satisfaction and Service:
Ensure high levels of client satisfaction through excellent service.
Handle client complaints and provide appropriate solutions.
Support client loyalty programs and services to ensure client loyalty and engagement.
Store Standards and Compliance:
Maintain outstanding store condition and visual merchandising standards.
Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.
Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience.
Resource Management:
Assist in managing inventory levels to ensure product availability.
Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance.
Qualifications/Experience:
Proven successful experience as a retail assistant manager.
3-5 years of experience managing a high volume, complex retail, or hospitality setting.
Strong leadership skills and business acumen.
Client management skills.
Strong organizational skills.
Excellent communication and interpersonal skills.
A knack for attracting, identifying, and inspiring employees.
Flexible availability to work a retail schedule.
Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation.
Adherence to Sephora's dress code and policies in the Sephora Employee Handbook
The annual base salary range for this position is $64,400.00 - $74,908.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program.
While at Sephora, you'll enjoy…
The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with.
The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.
You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart.
This
, is the future of beauty. Reimagine your future, at Sephora.
Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
$64.4k-74.9k yearly 4d ago
Assistant Manager, Merchandising - Ct at King Of Prussia
The Gap 4.4
Co-manager job in King of Prussia, PA
About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Gap
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$63k-106k yearly est. 60d+ ago
Assistant Store Leader
Everlane 3.6
Co-manager job in King of Prussia, PA
At Everlane, we believe that luxury should be as effortless as it is conscious. That's why we partner with ethical factories, work with premium and sustainably sourced materials, and do our part to leave the industry cleaner than we found it. There's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge.
This role is responsible for overseeing the flow of product from arriving in shipment to merchandising the sales floor. You balance the art and science of driving the business, equally thoughtful about the product and results. You are our on-site inventory expert who oversees the back of house operations, and you understand how it directly impacts our product life-cycle. You are responsible for presenting a compelling store environment that is the embodiment of the Everlane ethos and aesthetic IRL. You are detail-oriented and use the brand and customer lenses to guide your decisions. You enjoy planning and problem-solving to help create a best-in-class store experience that is beautifully simple. You motivate a team of product-enthusiasts to exceed results. You manage the store's expenses with a tight grip on the wallet and you see the store as if it was your home and initiate any physical upkeep.
As an Assistant Store Leader, you:
* Foster a space where team members are continuously developed and work effectively together to meet company's goals
* Actively asses key financial indicators to identify strengths and opportunities that advance the business
* Get the most out of your team and resources, finding ways to get work done and holding self and others accountable
* Apply lessons from different experiences to new situations and create opportunities for self and others to develop
Your day to day:
* Lead the in-store customer journey and bring our service model to life while providing direction and feedback to your team
* Map and plan new launches on a weekly and monthly basis; use business insight, resources, and feedback to inform store flow and merchandising decisions
* Lead and execute monthly product flow and assortment adjustments by focusing on key volume drivers and react quickly to sell-through to maximize business and productivity
* Responsible for the execution and maintenance of the store's presentation standards and leads the applicable training and coaching
* In charge of inventory integrity through managing in-store processes and procedures
* Oversee in-store replenishment and is responsible for size integrity on the sales floor, and communicates sell through concerns as necessary
* Oversees supply procurement, in-store technology, and facility maintenance
We'd love to hear from you if you have:
* 2+ years of leadership experience
* Strong written and verbal communication skills
* The ability to work closely and effectively with the rest of your store leadership team
* Strong organization skills and are excited about the details
* A proven track record of hiring, leading and developing effective store teams
* A fan of Everlane, our product, and our values
What is expected of you:
* Must bend, reach, and stretch for product, as well as lift, carry, and move at least 40 pounds
* Have flexible availability that supports the needs of the business, including nights, weekends, and holidays
* Must regularly move around all areas of the store and be accessible to customers
The Fine Print:
At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The hourly pay range for this role is $xx - $xx.
Everlane is reacting to what retail will look like post COVID-19 so flexibility and resilience is key. Keeping a clean and organized space for everyone's health and safety will be a top priority in this role. This job summary is intended to describe the general nature and level of work leaders assigned to this job perform. It is not intended to include all duties and responsibilities but provide a baseline summary. Full details of expectations and responsibilities will be provided upon hire.
Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy.
$32k-40k yearly est. Auto-Apply 37d ago
Store Manager - Paid Relocation to Chicago
Mom's Organic Market 4.1
Co-manager job in Philadelphia, PA
Description YOU:
Act as if the universe is rigged in your favor
See new responsibilities as opportunities
Are happiest when busy
Figure out how to fix it, not who's to blame
See mistakes as opportunities to learn and grow
Enjoy spreading joy
WE:
Care more about attitude and work ethic than your experience
Love to promote from within
Have dynamic and interesting coworkers and customers
Have faith in people's potential
Make friends at work
Take pride in all of our 5 star reviews
We are expanding and looking for people to join our team in the Chicago area and beyond! Our store in Mount Prospect will open in May 2026. Train in the Philly area with paid relocation to Chicago for the new store opening. As a part of our General Manager Development Program, you will get the chance to:
Receive one-on-one mentorship from our team of experienced leaders
Gain professional and personal development through structured, high quality training and feedback
Make a positive impact on P&L management, metrics reporting… you get the idea
We look for people who have:
Passion for hiring and developing the best employees
A laser-like focus on the customer experience
A solution-oriented mindset
Enthusiasm for hands-on leadership - our leaders are team players who jump in and assist when needed
A bachelor's degree and 2 years of grocery management experience OR at least 4 years of experience in a retail management role
The flexibility to start early shifts at 4am and finish late shifts at 11pm, including weekends
We offer a full range of benefits including:
competitive pay
$80,000 to $100,000/year starting pay
$100,000 - $115,000/year base pay starting year 2 with an annual bonus opportunity up to $40,000
Exceptional, low cost, medical, dental, and vision plans
401k and 401k matching
30% employee discount
40 hour work week
paid time off
child and bonding leave and more!
It doesn't matter where you come from, how much schooling you have, or what industry you're currently in- if you have a track record of success, join us.
$100k-115k yearly Auto-Apply 54d ago
Hyundai Parts Manager
Pacifico Auto Group 4.2
Co-manager job in Philadelphia, PA
Responsive recruiter Benefits:
401(k)
Competitive salary
Dental insurance
Free uniforms
Health insurance
Paid time off
75K-90K If you are a parts counterperson with a great work ethic and great attitude we encourage you to apply!!!
Pacifico Hyundai is looking for a parts manager that has the following abilities;
You must be able to support and assist our wholesale manager with his large customer base.
You must be able to work as a partner with our Service Manager and Body shop manager.
We are already a well-run profitable department; we are in need of the A player too come in and join our leadership group.
The Auto Parts Manager must also perform the following duties:
Forecasts goals and objectives for the department and strives to meet them.
Hires, trains, motivates, counsels, and monitors the performance of all parts department staff.
Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts, and the do-it-yourself public.
Establishes pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty.
Establishes individual parts inventory levels and balances them for maximum turnover.
Monitors and adjusts inventory to minimize obsolescence.
Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory.
Supervises stock order procedures.
Analyzes sales, expenses, and inventory monthly to maintain profit goals.
Works with the service manager and body shop manager to ensure a timely turnaround of parts needed for internal jobs.
Our Ideal Candidate Auto Parts Manager will possess a minimum of 2-5 years of Expertise as a Parts Manager or Parts Counterperson. They will run the Daily Operation of the Parts Department to achieve Sales and Productivity Objectives. This Person must be an Excellent Leader and be able to Manage a Staff of Parts Advisors. This person must have prior Automotive Dealership Parts Management Experience at a Domestic or Foreign Car Dealership. This Person must have either ADP or Reynolds & Reynolds Computer Experience. The Auto Parts manager is responsible for developing Parts operations, gross profit and expense controls. Compensation: $75,000.00 - $90,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$75k-90k yearly Auto-Apply 60d+ ago
Team Leader/Manager
Elkton Sonic/Sonic
Co-manager job in Elkton, MD
Introduction:
We are seeking a reliable and experienced Shift Leader to join our team and oversee the daily operation of our store. The Shift Leader will be responsible for managing and leading a team of employees, ensuring that all tasks are completed efficiently and to the highest standards, and providing excellent customer service. The successful candidate will have strong leadership and communication skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Oversee the daily operation of the store, including managing and leading a team of employees
Ensure that tasks are completed efficiently and to the highest standards, including maintaining a clean and organized store and adhering to safety protocols
Provide excellent customer service, including assisting customers with questions and needs and handling complaints and concerns
Monitor and maintain inventory levels, including ordering and restocking as needed
Complete daily financial and operational tasks, such as reconciling the register and completing shift reports
Other duties as assigned
Qualifications:
Minimum of 2 years of experience as a shift leader or in a leadership role
Strong leadership and communication skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and point-of-sale systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Paid time off
Bonus eligible
Professional development opportunities
Positive and supportive work environment
View all jobs at this company
$86k-140k yearly est. 60d+ ago
Assistant Store Director
Redner's Jobs
Co-manager job in Elkton, MD
Assistant Store Director
DEPARTMENT: Grocery Department
REPORTS TO: Store Director
FLSA STATUS: Exempt - 45 Hours
COMPENSATION: o $62,400 - $72,800 per year, not including bonus
Share store responsibilities and it's operations with the Store Director. Coordinate and direct the overall operations of the store in the absence of the Store Director.
ESSENTIAL JOB FUNCTIONS:
1) Actively support the Store Director in the fulfillment of their responsibilities.
2) Responsible for management of store personnel.
3) Assist Store Director and other department managers with training and development of all employees.
4) Greet all customers and be observant while working.
5) Handle customer complaints in a prompt and professional manner.
6) Identify and pricing discrepancies and inform the proper personnel.
7) Responsible for checking ads and ensure proper displays.
8) Implement and maintain all safety standards as directed by Loss Prevention and Risk Management departments.
9) Oversee sanitation program, housekeeping, and equipment maintenance control.
10) Assist in contributing to a profitable operation of the store.
11) Enforce receiving procedures according to company policies.
12) Prepare a weekly schedule based on projected sales volume and workload in the absence of the Store Director.
13) Assist in planning of merchandise displays to obtain maximum sales and profits.
14) Monitor dairy, bread, frozen, and grocery shelves and displays for freshness, quality, and price.
15) Abide by all company policies as stated in the Employee Handbook.
SUPPLEMENTAL JOB FUNCTIONS:
1) Assist in office as needed.
2) Conduct daily checks on refrigeration.
3) Assist in any department in the store as needed.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
1) Minimum of a high school education, and a college education is helpful but not required.
2) At least 3 years of experience in the supermarket industry with successful participation in management programs.
3) Should have a working knowledge of store operations.
4) Must have excellent oral and written communication skills for dealing with customers, employees, and vendors.
5) Must have basic math skills to calculate figures and amounts such as discounts, gross margins, markup, percentages, proportions, ratios, and volume.
6) Ability to verify vendor invoice charges and counts, and the ability to complete required accounting reports including inventory and receiving.
7) Excellent organization and follow through skills.
COMPENSATION:
$62,400 - $72,800 per year, not including bonus
$62.4k-72.8k yearly 60d+ ago
Store Manager - Victoria's Secret - Concord - Wilmington, DE
Victoria's Secret 4.1
Co-manager job in Wilmington, DE
A Victoria's Secret & Co Store Manager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales at Victoria's Secret. This role reports to the District Manager. Primary Responsibility: The Store Manager has the primary responsibility of driving top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Store Manager ensures operational excellence through visual merchandising, payroll management, inventory control, and delivering on our operational standards. The Store Manager drives consistency in performance and execution through business insights and actions to deliver results. It is their responsibility to coach and develop leaders within their area of responsibility by being a content expert in all areas of the store: brand, team and operations. They also own or oversee the weekly schedules of leaders and associates
Direct Reports as assigned (based on store volume):
Customer Experience Manager(s), Customer Experience Leads(s), and Associates
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top line sales and profit.
* Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks
Click here for benefit details related to this position.
Minimum Salary: $62,100.00
Maximum Salary: $77,600.00
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Ability to improve customer satisfaction and drive customer loyalty.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 10+ years of retail leadership experience preferred
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$62.1k-77.6k yearly 11d ago
Manager, Store Merchandise
Saks & Company 4.8
Co-manager job in Lower Merion, PA
is All About
The Merchandise Manager is responsible for overseeing all back of the house operational functions and front of the house visual standards. In this role the Manager will ensure the processing of inbound merchandise, placement and presentation of merchandise on the selling floor, and the processing of merchandise off the selling floor and out of the store, in accordance with established Saks Fifth Avenue productivity and process standards. The role also oversees the creation and maintenance of a dynamic shopping environment, which incorporates fashion trend statements, visual presentations, and promotional events to support the sale of full-priced merchandise and the overall profitability of the store. The Manager is a part of the store's core management team and will serve as a leader on the floor, prioritizing the customer service experience. The Asset Protection Manager will interact with customers and associates, work to resolve customer issues and ensure all associates are providing and exceeding our customer service expectations.
Who You Are:
Innate ability to gain ground without damaging relationships. Can be both assertive but diplomatic.
Drives positive outcomes through objectives & measures, while monitoring progress & results effectively. Adept at course-correcting within a fast-paced environment.
You inspire others with your vision and sense of purpose. You have an optimistic spirit and celebrate wins and symbols of progress to rally support behind the vision.
Constantly looking for ways to improve the way things are done while driving personal results. Comfortable with change and challenging conventions.
You bring others together to drive results when needed. You have the ability to build morale and spirit within the team & bring out the best performance and potential in others
Generates a variety of approaches to problem solving including new and novel ideas.
You Also Have:
Available to work a flexible schedule that will include nights and weekends
3-5 years supervisory experience in retailing environment in visual or merchandising capacity.
Proficiency in utilizing available technology, especially Microsoft Office Suite
Ability to lift and carry boxes (approx. weight 25 - 50 lbs), move and maneuver rolling equipment (pallets, flatbed carts, rolling racks), climb safety ladders (approx. 6 feet)
As The Merchandise Manager, You Will:
Operations Ownership
Hire, train and develop the Merchandise Operations team responsible for a wide range of back of house processes.
Oversee processing of inbound merchandise within an established company time frame, ensuring that new receipts are on the selling floor prior to store opening.
Ensure compliance with all Store Audit Standards.
Take a leadership role in communication, direction, and flow challenges within the store.
Maintain Inventory accuracy by regular oversight of Inventory exception reports.
Oversee processing of outbound merchandise transfers and returns to vendors (RTV).
Direct and ensure execution of markdowns and price changes, re-ticketing, sends, repairs, sell off consolidation, order supplies, etc.
Ad hoc responsibilities as needed
People
Leading and ensuring teams actively recruit and fill open roles with a sense of urgency.
Foster an environment of accountability through ongoing coaching of company policies and procedures, including ongoing performance management as needed.
Set goals for Associates in alignment with department objectives.
Develop, motivate, and train your team in all aspects of their role.
Your Life and Career at SFA:
Be a part of a team of disruptors focused on stores and redefining the luxury experience.
Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
A culture that promotes a healthy, fulfilling work/life balance
Benefits package for all eligible full-time Associates (including medical, vision and dental)
An amazing Associate discount
Salary and Other Compensation:
The starting salary for this position is between $67,000-$69,000 annually. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.
This position is also eligible for bonus.
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
$67k-69k yearly Auto-Apply 60d+ ago
Seasonal Laborer (MVO)
Department of The Interior
Co-manager job in Wilmington, DE
Apply Seasonal Laborer (MVO) Department of the Interior National Park Service Independence National Historical Park/ First National Historical Park Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents
* How to apply
Summary
The primary purpose of the position is to perform laboring duties that require moderately heavy physical effort requiring the use of common hand tools and power equipment. In order to accomplish the laborer duties, the incumbent must on a regular and recurring basis also operate light duty motor vehicles weighing up to 10,000 pounds (such as pick-up trucks, panel trucks, flatbed trucks, etc.) to transport personnel, material, or equipment to work sites located on the park.
Summary
The primary purpose of the position is to perform laboring duties that require moderately heavy physical effort requiring the use of common hand tools and power equipment. In order to accomplish the laborer duties, the incumbent must on a regular and recurring basis also operate light duty motor vehicles weighing up to 10,000 pounds (such as pick-up trucks, panel trucks, flatbed trucks, etc.) to transport personnel, material, or equipment to work sites located on the park.
Overview
Help
Accepting applications
Open & closing dates
12/04/2025 to 03/02/2026
Salary $24.52 to - $28.55 per hour Pay scale & grade WG 4
Locations
Wilmington, DE
3 vacancies
Philadelphia, PA
14 vacancies
Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Temporary - 1039 HOURS; The typical seasonal entry-on-duty period is April- September, but can be variable during these months due to weather conditions, project needs, or funding. Anticipated Entry on Duty: March 2026 Work schedule Full-time - You may be required to work on-call, evenings, weekends, holidays, overtime and shift work. Service Competitive
Promotion potential
None
Job family (Series)
* 3502 Laboring
Supervisory status No Security clearance Not Required Drug test No Position sensitivity and risk Non-sensitive (NS)/Low Risk
Trust determination process
* Suitability/Fitness
Financial disclosure No Bargaining unit status Yes
Announcement number NE-1612-INDE-26-12839923-OC Control number 851587300
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
U.S. Citizens, Interagency Career Transition Assistance Program (ICTAP), Career Transition Assistance Program (CTAP).
Videos
Duties
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Cut-off Dates: This is an open continuous announcement, in which applications are collected over several months, and have multiple cut-off dates. Applications will be considered throughout the open period of the announcement. INITIAL CUT OFF IS Tuesday, 16 December 2025 Referral certificates will be issued when a hiring official exhausts current certificate and/or additional vacancies need to be filled.
* Operates light duty motor vehicles such as pickup trucks, panel trucks, vans, and sedans, and machinery such as lawn mowers, brush chippers, and snow blowers.
* Operates power tools such as chain saws, pole saws, circular saws, drills, string trimmers, leaf blowers, and jack hammers.
* Perform operator-level checks and maintenance (fluids, tire pressure, blade sharpening) on vehicles, equipment, and power and hand tools.
* Lifts and moves objects weighing up to 50 pounds, and carries objects weighing between 80 and 100 pounds.
* Performs janitorial tasks that include sweeping, mopping, vacuuming, dusting, and applying disinfectant chemicals.
Requirements
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Conditions of employment
* U.S. Citizenship required.
* Appointment subject to background investigation and favorable adjudication.
* Meet Selective Service Registration Act requirement for males
* Direct Deposit: Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
* Vehicle Operation: You may be required to complete training and operate a four-wheel drive vehicle.
* Uniform: You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
* Government Charge Card: You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority.
* Minimum Age Requirement: Applicants must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or
* (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.
Qualifications
To qualify for this position, you must have sufficient knowledge and ability in the following job-related factors:
* Ability To Do The Work Of The Position Without More Than Normal Supervision (SCREEN OUT)
* Ability To Interpret Instructions, Specifications, etc. (other than blueprints)
* Ability To Use and Maintain Tools and Equipment
* Dexterity and Safety
* Vehicle Operation
* Work Practices (including keeping things neat, clean, and in order)
SCREEN OUT: Perform laborer tasks including ability to operate trucks and trailers weighing up to one ton; properly loading and unloading various supplies and equipment; to perform work providing laboring assistance to others in the maintenance of buildings, grounds, roads, and trails; operate power equipment such as lawnmowers, snow blowers, and string trimmers; and safely use a variety of hand tools such as shovels, rakes, hammers, saws, pulaskis, rock bars, etc. Able to safely operate these vehicles/equipment in all types of traffic and weather conditions. Utilize most hand and power tools associated with these tasks including light hand and power and cleaning custodial tools, lawn mowers, snow blowers, and leaf blowers. Have experience performing operator maintenance on all vehicles/equipment operated (e.g. monitoring fluid levels, checking tire pressure and blade replacement/sharpening). Perform these duties as an expert with a high degree of independence. Assigned work orally, through work orders, or with written specifications. Work was checked to see that it met compliance with work and safety standards and policies.
DRIVER'S LICENSE: You are required to have a driver's license by entrance on duty.
If your knowledge and ability in the SCREEN OUT factor above is not sufficient, you will receive no further consideration. In preparing your application, describe in detail the experience and training which you have had that specifically prepared you for this job and to perform the duties described for this job. Experience should be clearly described and documented in your resume. The qualifications reviewer will not assume performance of such duties by Job Titles alone. Address your knowledge, skills and/or abilities in the areas shown in the job-related factors.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
There is no substitution of education for experience for Wage Grade (WG) positions.
Additional information
This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.
Non-Competitive Rehire Eligibility: Temporary seasonal employees can only maintain their non-competitive rehire eligibility if they work no more than a combined total of Temporary NTE less than 1040 hours anywhere in the National Park Service (NPS) within their established service year. Accordingly, non-competitive rehire eligibility allows for re-appointment to the same position or another position appropriate for temporary appointment with the same qualification requirements (5 CFR 316.402[b][7]), based on series and grade, anywhere in the major subdivision (NPS).
If you have held a temporary seasonal appointment in the past 12 months and have already worked the maximum temporary appointment less than 1040 hours during that period, you are still welcome to apply. However, please be aware that exceeding the limit of 1040 hours in your established service year will result in the loss of your non-competitive rehire eligibility.
The limit can be exceeded by working multiple temporary seasonal positions that result in a combined total greater than 1040 hours. The limit also can be exceeded by working a single temporary seasonal appointment that exceeds 1040 hours, unless granted an exception by OPM.
Employment may be terminated at any time due to fluctuations in funding levels, project needs, employee performance, or other considerations.
Physical Demands: The work performed requires the exertion of moderate to very heavy physical effort. The work involves lifting and moving objects over 50 pounds, and in some cases, carrying 80 to 100 pounds (or more) with assistance.
Working Conditions: Outside work is usually performed under all kinds of weather conditions. Indoor work is often accomplished in office buildings or in well-lighted, heated, and ventilated areas such as warehouses, loading docks, or trade shops. Frequently exposed to weather and temperature extremes, drafts, noise, dust, and dirt and the possibility of bruises, muscle strains, cuts and scrapes. Work requires the employee to follow proper safety procedures and use standard safety equipment such as gloves, ear protectors, safety glasses, and steel-toe shoes to avoid possible hazards in the work area.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.
Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. You may only submit one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed.
Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories:
* Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position
* Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job
* Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.
You will be evaluated on the following competencies and/or job elements:
* Ability To Do The Work Of The Position Without More Than Normal Supervision (SCREEN OUT)
* Ability To Interpret Instructions, Specifications, etc. (other than blueprints)
* Ability To Use and Maintain Tools and Equipment
* Dexterity and Safety
* Vehicle Operation
* Work Practices (including keeping things neat, clean, and in order)
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
The following documents are required and must be submitted by 11:59 PM (EST) on 03/02/2026:
* Resume which includes a list of all significant jobs held and duties performed. If military or civilian, please include your rank and/or grade. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications.
* A complete Occupational Questionnaire
* Other Supporting Documents, if applicable, such as:
* Veterans Preference Documentation:
* If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.
* If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
* If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from ******************** or call ************** to establish proof of disability.
* Applicants who are eligible to be considered based on a Noncompetitive or Special Hiring Authority (i.e. Schedule A, VRA, Peace Corps, Americorp Vista, former PLC member, certain Military Spouses, 30% or More Disabled Veterans, Pathways Interns who have met the eligibility requirements for noncompetitive conversion, etc.) must submit appropriate documentation to verify your eligibility.
* Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position.
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.
Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 03/02/2026.You must provide documentation to support your claim for each eligibility selected. Please review the required documentation listed in the eligibilities language to ensure you submit the appropriate information. Note: You will only be marked eligible for those eligibilities that you selected and provided the appropriate supporting documentation.
WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.
* Select Apply. If you are not logged in, you will be prompted to login or create an account.
* Prompted to Start the Application Process by selecting "Start Application."
* Click here for USAJobs Help with "How to create an application"
* To PREVIEW the application questionnaire, select the following link: ********************************************************
* Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS.
* Select documents you want included in this application.
* Review package to acknowledge your documents were reviewed.
* Select if you want to include your demographic information.
* After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site."
* Follow onscreen prompts and instructions to complete your application.
* Add the supporting documents by indexing your documents with the dropdown.
* Upload any missing required documents or optional documents.
* Review and Submit Application.
* While logged in, you can check the status of your application by selecting "+" next to the job title for this position.
* You can review or revise your application at any point during the open period of the announcement.
* To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job.
* Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.
Agency contact information
Sarah Hummel
Email sarah_************** Address Independence National Historical Park
143 S Third Street
Philadelphia, PA 19106
US
Next steps
Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
The following documents are required and must be submitted by 11:59 PM (EST) on 03/02/2026:
* Resume which includes a list of all significant jobs held and duties performed. If military or civilian, please include your rank and/or grade. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications.
* A complete Occupational Questionnaire
* Other Supporting Documents, if applicable, such as:
* Veterans Preference Documentation:
* If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.
* If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
* If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from ******************** or call ************** to establish proof of disability.
* Applicants who are eligible to be considered based on a Noncompetitive or Special Hiring Authority (i.e. Schedule A, VRA, Peace Corps, Americorp Vista, former PLC member, certain Military Spouses, 30% or More Disabled Veterans, Pathways Interns who have met the eligibility requirements for noncompetitive conversion, etc.) must submit appropriate documentation to verify your eligibility.
* Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position.
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.
Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
$24.5-28.6 hourly 27d ago
Zone Manager
Retail and Dining Positions
Co-manager job in Tinicum, PA
Zone Manager - Retail
EMPLOYMENT CLASSIFICATION: Full Time
DEPARTMENT: Retail
Zone Managers are leaders that drive sales, service, and operational excellence in the Location. This role is a key to bringing our mission of ensuring First Class Service to our customers and business partners to life. A Zone Manager will perform some coaching/training functions, direct the execution of merchandising standards and provide overall Zone supervision during assigned shifts.
DUTIES AND RESPONSIBILITIES:
Service:
Model Company Service standards and behaviors with every customer; efficiently resolve escalated customer and associate inquiries in accordance with the company's policies and procedures
Train and perform all register/cash handling/ Loss Prevention functions as outlined in the Standard Operating Procedures
Operations:
Facilitate opening and closing of stores
Direct the replenishment of merchandise/supplies, maintain stockroom organization, and engage in receiving functions
Ensure store merchandising standards are consistently executed per the company guidelines
Coordinate, monitor and align team resources to maximize sales and service potential
Resolve basic IT /register issues and escalate as necessary
Ensure a safe working environment; inspect and correct work areas on regular basis; report all workplace injuries and concerns immediately
Prepare for and participate in inventories; verify high risk counts
Financial/Business:
Achieve sales goals by adhering to company performance metrics, implementing promotional programs, and executing special events
Communicate daily with the team; look for additional ways to drive business through product, processes, or people
People/Leadership:
Serve as the Manager on Duty providing leadership during assigned shifts
Direct, coach, and train Associates in their daily job assignments
Represent and support the company by fostering strong business relationships within the airport community
Monitor and address performance issues in a timely manner through a partnership with AGM or GM
Contribute feedback on Associate reviews and provide input on Associate counseling
Other duties as assigned
$36k-59k yearly est. 5d ago
Assistant Store Manager
Francesca's Holdings 4.0
Co-manager job in Greenville, DE
We offer a creative and friendly environment with plenty of opportunity for advancement.
Who We Are
Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll Do
Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include:
Guest Experience
Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.
Leadership
Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor.
Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority.
Talent
Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team.
Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility.
Establishing open, candid, and trusting professional relationships with your team.
Operations & Visual
Supporting and enforcing company policies and procedures fairly and consistently.
Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards.
Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems.
What You'll Get
A flexible schedule
Growth and advancement opportunities
A generous team member discount
Monthly Incentive Program
Opportunity to participate in our 401(K) Plan
Medical, Dental, Vision, and Life Insurance available for FT positions
Paid Parental Leave
Position Requirements
Previous supervisory experience, preferably in a specialty retail store
Ability to motivate others and work together to deliver sales results
Able to plan and execute tasks efficiently and independently
Flexible and adaptable
Ability to multi-task and balance multiple priorities
Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays
Physical Requirements
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
Must be able to work independently
Must be able to lift and carry up to 35 lbs
We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
$37k-44k yearly est. Auto-Apply 60d+ ago
Retail Assistant Store Manager DE Elsmere 3301
L'Oreal 4.7
Co-manager job in Elsmere, DE
SalonCentric Retail Assistant Store Manager Do you have a passion for people and delivering exceptional customer service? Do you seek out exciting new products and training opportunities to become an expert in the hair and beauty industry? Do you love hair and beauty products?
If you answered YES, apply today for our Retail Assistant Store Manager Position!
SalonCentric, a subsidiary of L'Oréal USA, is the premiere wholesale distributor in the United States of the finest salon professional beauty brands and we're seeking qualified candidates.
Fabulous FT Benefits:
* Enjoy Medical, Dental, Vision, 401K, and PTO benefits, just to name a few
* Say goodbye to the mall, late nights and long weekends and enjoy desirable hours with most major holidays off!
* Enjoy a generous employee discount on the best brands in the business
* Bring your unique personality and join our creative and fun store teams
* Enjoy continuous education on hair and beauty products
* Explore growth and development opportunities within the SalonCentric and L'Oréal USA family!
Assistant Store Manager Competencies/Responsibilities:
* Build a Great Team - You have a passion for delivering exceptional customer service. You assist the store manager in developing high performing teams that exceed customer expectations. You help recruit great talent for the store and ensure all team members have the knowledge and tools for success. You treat team members with respect and dignity.
* Set Clear Direction - You work alongside your store manager to establish and communicate a clear vision to your team. You champion company vision/goals and motivate the team effectively.
* Drive the Business - You support your store manager in creating new approaches to increase sales and profitability by identifying opportunities and acting quickly to address them. You seek out opportunities to understand and analyze sales trends and share your knowledge with your store associates.
* Lead with Passion - In partnership with your store manager, you take an active role in motivating your team and creating an environment of open communication. You are an out of the box thinker that is always open to new ideas. You share that passion and can do attitude with your team on a daily basis.
* Influence and Inspire - You help create a positive, enthusiastic working culture within the store. You consistently work towards understanding what motivates others and always lead by example.
* Act with Integrity Always - You exhibit integrity in all words and actions and act with care and compassion. You build trust by delivering on all commitments. You are highly trusted by your store manager and respected by your store associates.
Requirements:
* 1 to 2 Years of retail leadership experience
* Self-directed with excellent organizational and time management skills
* Outstanding customer service, written and verbal communication skills
* Ability to use computerized point of sale system, SAP experience preferred
* Must be able to work weekends as availability guidelines require
* 18 years of age and High School Diploma or equivalent GED, preferred
* Must be able to lift up to 20 lbs.
* Must be able to stand and walk about the store throughout scheduled shift
* A Cosmetology license is a plus, but not required
Salary Range:
From: $18.30
To: $20.30
To learn more about the position and what the company is up to, please follow us on:
INSTAGRAM | FACEBOOK | YOUTUBE | TWITTER | PINTEREST | PERISCOPE
SALON CENTRIC IS AN EQUAL OPPORTUNITY EMPLOYER AND AFFORDS EQUAL OPPORTUNITY TO ALL APPLICANTS FOR ALL POSITIONS WITHOUT REGARD TO RACE, COLOR, RELIGION, GENDER (INCLUDING PREGNANCY), NATIONAL ORIGIN, AGE, DISABILITY, VETERAN STATUS, SEXUAL ORIENTATION OR ANY OTHER STATUS PROTECTED UNDER LOCAL, STATE OR FEDERAL LAWS.
#SCJOB1
$36k-46k yearly est. 20d ago
Zone Manager
Spencer's and Spirit Halloween
Co-manager job in Philadelphia, PA
We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: “So Much Fun It's Scary!”
At Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.
We offer a comprehensive benefits package that includes:
Flexible work environment
Career advancement
Competitive base salary
Bonus opportunity
Vacation, Personal, Sick and Holiday pay
Medical, Dental, Vision, Disability, Life and AD&D insurance
401k with a company match
30% merchandise discount
The Zone Manager's primary job function is to be fully accountable for the success of an assigned group of districts and driving sales by directing all operational aspects of district and store operations. The Zone Manager is responsible for ensuring that Multi-Unit Leaders make certain that their store staffs maintain clean, well-organized, and properly merchandised stores at all times and that all policies, procedures, and controls are followed. Responsible for overseeing all aspects of inventory control to ensure store shrink is within company guidelines by protecting company property and assets. The Zone Manager serves as the key strategic partner, and maintains a constant awareness of our competition within an assigned region. Responsible for establishing and maintaining ethical standards as a representative of Spirit Halloween. Sets an example to peer group and reporting team in ethical decision making. The Zone Manager is responsible for scouting markets within their defined area to verify and/or identify viable locations for the upcoming season.
#Spirit
Responsibilities
Manage and direct a geographic region normally consisting of multiple districts within the Zone.
Responsible for scouting and developing in depth knowledge of assigned market.
Responsible for identifying any & all viable retail locations in preparation for the upcoming season.
Responsible for suggesting sales plans based on historical data in market.
Responsible for conducting detailed scope of works on locations and partnering with Facilities Managers and Real Estate deal makers.
Responsible for scheduling any necessary work needed to locations while partnering with Facilities Manager and contractors.
Responsible for scheduling all initial fixture and merchandise deliveries within Zone.
Responsible for setting sales and operational goals and expectations, and ensuring that those goals and expectations are achieved.
Responsible for overseeing the performance management of the District & Store Manager teams to meet all expectations.
Schedule regular visits in all stores with District & Store Managers to ensure compliance in all areas of customer service, store operations, and loss prevention..
Train, challenge, motivate, encourage, and provide constructive guidance to District & Store Managers related to all areas of effective operations.
Oversee District & Store Manager implementation strategies to meet all store performance goals.
Responsible for establishing sales and operational plans with District & Store Managers to ensure that all tasks are managed and executed efficiently.
Responsible for ensuring that District & Store Managers hire qualified candidates and ensure that all associates are properly trained.
Ensure that District Managers effectively supervise Store Managers by planning, organizing and delegating tasks to meet store goals and expectations.
Responsible for recruiting, hiring and training District Managers in all aspects of their jobs, and providing appropriate constructive feedback regarding performance and/or conduct.
Ensure that District Managers maintain proper staffing levels to meet store needs and that associates properly record hours worked.
Ensure that District Managers and Store Managers are kept current on all policies, procedures, programs and guidelines, and that all stores maintain a work environment free from discrimination and harassment.
Ensure that all associates treat one another and our customers with courtesy and respect.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, education and/or ability required for this position.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
#Spirit
Pay Range $85,500.00 - $115,047.00
$85.5k-115k yearly Auto-Apply 31d ago
Assistant Batcher 2nd Shift
Lassonde Inc.
Co-manager job in Seabrook Farms, NJ
Want to learn how to make juice? Lassonde Pappas & Co. is a US Leader in beverage manufacturing dedicated to our team members, customers and consumers satisfaction. We remain committed to our small-town roots and rural values. Hardworking and caring are qualities that make our teams special. Since 1942, we've been producing delicious products for our customers across the country!
To provide the best for our customers, we focus on building the best team by creating and advancing an inclusive environment amongst our diverse workforce. If you're passionate about customer satisfaction, reliable, and committed to being and doing better, join us!
We value each of our employee's total wellbeing. To support employees in all stages of their wellness journey, we have a robust benefits program including: medical, dental, and vision coverage options, growth and development potential, along with 401-K, Life & Disability Insurance, PTO, Tuition Reimbursement, Health Fairs, Gym Membership Discounts, and so much more!
POSITION SUMMARY
The Assistant Batcher works at the direction of the Processing Supervisor to ensure that all ingredients are staged at the cook deck in advance of the batching process. This individual is responsible for accurately weighing or measuring all ingredients per formulation that are pumped up directly into the batch tanks from the pump-up stations, as well as, effectively utilizing the cut tanks for staging high usage concentrates.
Primary Responsibilities include:
Must be able to follow the batching schedule and adjust accordingly to “add ons”.
Using the cook deck inventory report, locate and stage all required ingredients at the designated cook deck in advance of the batching process.
Work with the batcher to determine which ingredients will be pumped, pulled from cut tanks or added directly to the batch tanks from the cook deck platform.
Follow proper silo rotation at all times, unless directed otherwise.
Complete silo hook ups in advance of the batching process and pull silo samples for testing.
Accurately weigh or measure all ingredients to be pumped up.
Perform mathematical conversions of volume to weight and weight to volume as required.
Calculate the amount and type of bulk concentrates or flavors required and make effective use of the cut tanks.
Determine any blending requirements and execute the blend plan.
Adhere to the organic protocol when batching organic products.
Complete all paperwork in a timely, accurate, complete and legible manner including lot numbers used. Paperwork is required for each formula work order.
Communicate any ingredient availability or ingredient quality issues immediately to the Processing Supervisor
Properly clean and seal all ingredient containers prior to returning to the proper ingredient storage areas.
Demonstrate proper operation of a forklift, following all safety rules.
Maintain clean work area, including tanks, floor, pumps, hoses, utensils and tools following all Good Manufacturing Practices.
Maintain a clean and organized cooler and dry ingredient storage area at all times with no open or soiled containers.
Adhere to all food safety policies and procedures including but not limited to prevention of cross contamination and product adulteration.
Train to back up the Batcher Position
Perform any other duties that are assigned by the supervisor.
Adhere to and promote a culture of food safety and quality by understanding your roles and responsibility in all food safety and quality related task
This role will be required to taste test as needed, up to a couple ounces per test.
Perform all task with a Safety/Food Safety first mindset
EDUCATION AND EXPERIENCE
Minimum Required Qualifications
A high school diploma or equivalent.
Forklift certification.
Six months manufacturing experience.
Must be proficient in mathematics.
Additional Preferred Qualification
Experience in the food/beverage industry
Excellent verbal and written communication skills
Detail oriented; ability to multi-task
Excellent time management skills
Ability to work independently
Ability to work in a team setting
Build and maintain professional relationships
Ability to train others as needed
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
This position requires sufficient physical ability to work in a production setting.
FREQUENT: Ability to talk and hear; ability to stand, walk, climb stairs, stoop, bend and/or crouch; push/pull; lift up to 50 pounds; use of hands and fingers to operate machinery/equipment and all manual and electronic equipment in area of responsibility. Exposure to wet and humid conditions and fluctuations in ambient temperature (seasonal).
OCCASIONAL: Squatting, kneeling, ability to reach above and at shoulder height. Ability to wear a dust mask, and perform Confined Entry using LOTO program. Exposure to toxic and corrosive chemicals.
This is not intended to contain a comprehensive list of the responsibilities that are required to successfully perform in this position. Other duties as assigned are part of every job description. The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential job functions.
Lassonde Pappas & Co., Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$45k-87k yearly est. Auto-Apply 3d ago
Store Director KOP
Bvlgari
Co-manager job in King of Prussia, PA
The Role The Store Director guides and nurtures the store team toward achieving quantitative and qualitative goals. This dynamic leadership role demands strategic vision, effective collaboration, and decisiveness, ensuring the successful advancement of business initiatives.
Main Accountabilities
1.Talent Management:
* Collaborate with Talent Acquisition to recruit aligned with brand ethos.
* Take charge of hiring decisions and manage performance reviews and developmental strategies for direct reports.
* Ensure all staff members consistently meet grooming, appearance, and conduct standards.
* Cultivate a positive, feedback-driven environment, emphasizing diversity, respect, and collaboration.
* Establish a team framework that amplifies both individual and collective performance.
* Oversee store scheduling, ensuring policy adherence, payroll integrity, and optimal staff turnover.
* Maintain a contingency plan for unforeseen staffing situations.
2.Operational Excellence:
* Prioritize store visibility by dedicating at least 70% of the time to the sales floor and balancing 30% for administrative tasks.
* Assure Visual Merchandising guidelines are implemented in tandem with corporate directives.
* Monitor retail operational procedures and best practices, staying informed on process guidelines and store systems.
* Collaborate with Retail Operations on loss prevention, inventory management, and policy adherence.
* Stay updated on company HR policies and federal and state labor laws.
3.CRM & Market Insight:
* Pivot from casual customer interactions to deep-rooted client relationship building through a comprehensive client development strategy.
* Monitor luxury jewelry market trends and competitor strategies closely and suggest innovative avenues to elevate store performance.
* Build robust relations with external stakeholders like mall management and their marketing teams.
* Conceive and implement a market-centric strategy, scouting for potential collaborations and fostering new partnerships.
Your Profile
* A decade of experience in luxury retail or dealing with luxury items.
* Proven managerial prowess with a knack for developing and inspiring diverse teams.
* Ability to cultivate industry-specific relationships and awareness of local marketing and media landscapes.
* Astute strategic thinking, decision-making, and practical action planning.
* Flexibility for retail hours, including weekdays, weekends, and holidays.
* Proficiency in Microsoft Office Suite and adaptability to learn store operation software.
What we offer
The total compensation package for this position may also include other elements, including a full range of medical, financial, and other benefits (including 401(k) eligibility and various paid time off benefits), dependent on the position offered.
Additional information for internal candidate
Thank you for expressing your interest in exploring career opportunities with BVLGARI.
We're delighted to see talented individuals from the LVMH Group considering a future with us.
As part of the internal mobility process within the LVMH Group, we kindly ask that you contact your direct manager or Human Resources Business Partner (HRBP) to express interest.
Again, thank you for your interest in BVLGARI! We're committed to supporting your career development and are looking forward to potentially having you join our team.
$44k-65k yearly est. 38d ago
Services Sales Lead - Northeast
Ridgeline 4.1
Co-manager job in Philadelphia, PA
Are you a trusted advisor who excels at shaping deal strategy, outlining implementation approaches, and championing customer success stories that demonstrate measurable value? Do you thrive on collaborating across Sales, Product, and Consulting to craft solutions that bring customer outcomes to life? If so, join our team as a Services Sales Lead on Ridgeline's Customer Experience (CX) team. You will help shape how investment management firms adopt Ridgeline's platform - from initial conversations through final Statement of Work (SOW) and seamless handoff to the implementation and product teams.
In this pivotal role, you'll lead the services component of our sales process, partnering with Sales, Legal, Product, Finance, and Consulting to scope, price, and position implementation strategies that align with each customer's goals. You'll facilitate discovery sessions, advise on value-driven deployment recommendations, and draft SOWs that reflect clear, measurable outcomes. You'll also play a key role in Ridgeline's shift toward value engineering, helping shape and communicate the measurable value our live customers have achieved to influence deal outcomes.
We're looking for someone who is passionate about customers, eager to champion their stories, and skilled at illuminating the real-world implementation experience-bridging what success looks like from initial sale through delivery and beyond.
At Ridgeline, how we work matters as much as what we build. Ridgeliners act like owners, choose growth over comfort, and communicate with transparency. We assume positive intent, bias toward action, and bring solutions - not just problems. We celebrate wins, learn from setbacks, and thrive in a resilient, collaborative, high-performing culture.
The impact you have:
Shape services strategy and deal structure in partnership with Sales, Solutions Consultants, and Consulting teams
Lead scoping sessions to uncover customer requirements, operating models, and success criteria for go-live
Draft and refine Statements of Work (SOWs) that clearly define scope, deliverables, timelines, and success metrics
Devise implementation strategies that balance customer goals, delivery feasibility, and Ridgeline's best practices
Collaborate with Legal, Finance, and Product to ensure accuracy and scalability in pricing and scope
Translate customer requirements into actionable delivery frameworks and resourcing plans in partnership with Consulting
Communicate customer value stories that demonstrate measurable impact, highlight implementation experiences, and strengthen deal positioning
Champion customer success narratives, partnering with internal teams to shed light on post-sale outcomes and lessons learned
Influence scope, pricing, and contract discussions to ensure clarity, accountability, and customer alignment
Maintain pipeline visibility and accurate forecasting for services capacity
Continuously refine SOW templates, pricing models, and scoping playbooks to drive efficiency and consistency across deals
Ensure seamless transitions from Sales to Consulting teams, supporting staffing and readiness
Represent Ridgeline at customer events and contribute to services-related materials for conferences
Demonstrate ownership by proactively identifying opportunities to improve services strategy and execution
Embody a collaborative, resilient mindset in all cross-functional interactions
What we look for:
7+ years in consulting, implementation strategy, or account management within financial services software companies
5+ years of experience shaping deal strategies and/or managing to Statements of Work for enterprise technology engagements
Deep understanding of asset management industry dynamics
Experience contributing to or leading scope definition, pricing, and contracting discussions for enterprise services
Proven ability to present SaaS solutions and service strategies to executive and operational audiences
Familiarity with consultative and value-based solution design and value engineering methodologies
Exceptional interpersonal, presentation, and communication skills
Proven cross-functional collaborator with internal teams and external partners
Self-starter with excellent organizational and time management skills
Willingness to travel up to 50%
Passion for leveraging AI tools and modern technology in customer interactions
Bonus:
Knowledge of Agile methodologies and software development lifecycle
Familiarity with cloud platforms like AWS, serverless architecture, and APIs
Insight into asset management trends and the competitive landscape
Experience optimizing service models or contributing to delivery framework improvements
About Ridgeline
Ridgeline is the industry cloud platform for investment management. It was founded by visionary tech entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday) to apply his successful formula of solving operational business challenges with bold innovation and human connectivity to the unique needs of the investment management industry.
Ridgeline started with a clean sheet of paper and a deep bench of experts bound by a set of core values and motivated to revolutionize an industry underserved by its current tech offerings. We are building a new, modern platform in the public cloud, purpose-built for the investment management industry and we are prioritizing security, agility, and usability to empower business like never before.
With a growing campus in Reno and offices in New York, Lake Tahoe, and the Bay Area, Ridgeline is proud to have built a fast-growing, people-first company that has been recognized by
Fast Company
as a “Best Workplace for Innovators,” by
The Software Report
as a “Top 100 Software Company,” and by
Forbes
as one of “America's Best Startup Employers.”
Ridgeline is proud to be a community-minded, discrimination-free equal opportunity workplace. Ridgeline processes the information you submit in connection with your application in accordance with the Ridgeline Applicant Privacy Statement. Please review the Ridgeline Applicant Privacy Statement in full to understand our privacy practices and contact us with any questions.
Compensation and Benefits
The typical starting salary range for new hires in this role is $163,000 - $194,000 OTE. Final compensation amounts are determined by multiple factors, including candidate experience and expertise and may vary from the amount listed above.
As an employee at Ridgeline, you'll have many opportunities for advancement in your career and can make a true impact on the product.
In addition to the base salary, 100% of Ridgeline employees can participate in our Company Stock Plan subject to the applicable Stock Option Agreement. We also offer rich benefits that reflect the kind of organization we want to be: one in which our employees feel valued and are inspired to bring their best selves to work. These include unlimited vacation, educational and wellness reimbursements, and $0 cost employee insurance plans. Please check out our Careers page for a more comprehensive overview of our perks and benefits.
#LI-Remote
#LI-Hybrid
How much does a co-manager earn in Wilmington, DE?
The average co-manager in Wilmington, DE earns between $46,000 and $165,000 annually. This compares to the national average co-manager range of $35,000 to $119,000.