Delivery Manager jobs at CO-OP Financial Services

- 493 jobs

Senior Manager, Technical Program Manager- Capital One Software (Remote)
Capital One 4.7
Plano, TX jobs
Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Senior Manager, Technical Program Management, you'll have the opportunity to be on the forefront of building this business and bring these tools to market. Our TPM Sr. Managers have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to identify technical tradeoffs, act as technical a liaison across stakeholders, and mitigate technical risks throughout delivery life-cycle Exceptional communication and collaboration skills, comfortable reporting to VPs Excellent problem solving and influencing skills. You can track and resolve issues promptly and independently, escalate major risks to senior leaders appropriately, and resolve conflicts. A quantitative approach to problem solving, leverages and shares data to drive decision making. A collaborative implementer to holistic solutions; a systems thinker. Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, go-to-market, and data science representatives. Deep focus on execution, follow-through, accountability, customer obsession, and results. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Basic Qualifications: At least 5 years of experience in technical program management Bachelor's degree Preferred Qualifications: 5+ years of hands on technical experience (Such as: Software development, systems engineering, data engineering, site reliability) 3+ years experience delivering large and complex programs, where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact 3+ years of experience in building distributed systems and highly available services using cloud computing services and architecture - preferably using AWS 3+ years experience building highly scalable products and platforms in a SaaS organization 3+ years of experience with agile delivery and planning, and helping teams organize Experience applying Generative AI to solve business problems and drive efficiency Experience in building systems and solutions within a highly regulated environment Bachelor's degree or higher in a related technical field (for example Computer Science or Software Engineering) At this time, Capital One will not sponsor a new applicant for employment authorization for this position The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $175,500 - $200,300 for Sr. Manager, Technical Program Management Richmond, VA: $175,500 - $200,300 for Sr. Manager, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$175.5k-200.3k yearly 19h ago
Senior Manager, Technical Program Manager- Capital One Software (Remote)
Capital One 4.7
New York, NY jobs
Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Senior Manager, Technical Program Management, you'll have the opportunity to be on the forefront of building this business and bring these tools to market. Our TPM Sr. Managers have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to identify technical tradeoffs, act as technical a liaison across stakeholders, and mitigate technical risks throughout delivery life-cycle Exceptional communication and collaboration skills, comfortable reporting to VPs Excellent problem solving and influencing skills. You can track and resolve issues promptly and independently, escalate major risks to senior leaders appropriately, and resolve conflicts. A quantitative approach to problem solving, leverages and shares data to drive decision making. A collaborative implementer to holistic solutions; a systems thinker. Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, go-to-market, and data science representatives. Deep focus on execution, follow-through, accountability, customer obsession, and results. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Basic Qualifications: At least 5 years of experience in technical program management Bachelor's degree Preferred Qualifications: 5+ years of hands on technical experience (Such as: Software development, systems engineering, data engineering, site reliability) 3+ years experience delivering large and complex programs, where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact 3+ years of experience in building distributed systems and highly available services using cloud computing services and architecture - preferably using AWS 3+ years experience building highly scalable products and platforms in a SaaS organization 3+ years of experience with agile delivery and planning, and helping teams organize Experience applying Generative AI to solve business problems and drive efficiency Experience in building systems and solutions within a highly regulated environment Bachelor's degree or higher in a related technical field (for example Computer Science or Software Engineering) At this time, Capital One will not sponsor a new applicant for employment authorization for this position The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $175,500 - $200,300 for Sr. Manager, Technical Program Management Richmond, VA: $175,500 - $200,300 for Sr. Manager, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$175.5k-200.3k yearly 19h ago
Senior Manager, Technical Program Manager- Capital One Software (Remote)
Capital One 4.7
Boston, MA jobs
Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Senior Manager, Technical Program Management, you'll have the opportunity to be on the forefront of building this business and bring these tools to market. Our TPM Sr. Managers have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to identify technical tradeoffs, act as technical a liaison across stakeholders, and mitigate technical risks throughout delivery life-cycle Exceptional communication and collaboration skills, comfortable reporting to VPs Excellent problem solving and influencing skills. You can track and resolve issues promptly and independently, escalate major risks to senior leaders appropriately, and resolve conflicts. A quantitative approach to problem solving, leverages and shares data to drive decision making. A collaborative implementer to holistic solutions; a systems thinker. Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, go-to-market, and data science representatives. Deep focus on execution, follow-through, accountability, customer obsession, and results. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Basic Qualifications: At least 5 years of experience in technical program management Bachelor's degree Preferred Qualifications: 5+ years of hands on technical experience (Such as: Software development, systems engineering, data engineering, site reliability) 3+ years experience delivering large and complex programs, where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact 3+ years of experience in building distributed systems and highly available services using cloud computing services and architecture - preferably using AWS 3+ years experience building highly scalable products and platforms in a SaaS organization 3+ years of experience with agile delivery and planning, and helping teams organize Experience applying Generative AI to solve business problems and drive efficiency Experience in building systems and solutions within a highly regulated environment Bachelor's degree or higher in a related technical field (for example Computer Science or Software Engineering) At this time, Capital One will not sponsor a new applicant for employment authorization for this position The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $175,500 - $200,300 for Sr. Manager, Technical Program Management Richmond, VA: $175,500 - $200,300 for Sr. Manager, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$175.5k-200.3k yearly 19h ago
Senior Manager, Technical Program Manager- Capital One Software (Remote)
Capital One 4.7
Atlanta, GA jobs
Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Senior Manager, Technical Program Management, you'll have the opportunity to be on the forefront of building this business and bring these tools to market. Our TPM Sr. Managers have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to identify technical tradeoffs, act as technical a liaison across stakeholders, and mitigate technical risks throughout delivery life-cycle Exceptional communication and collaboration skills, comfortable reporting to VPs Excellent problem solving and influencing skills. You can track and resolve issues promptly and independently, escalate major risks to senior leaders appropriately, and resolve conflicts. A quantitative approach to problem solving, leverages and shares data to drive decision making. A collaborative implementer to holistic solutions; a systems thinker. Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, go-to-market, and data science representatives. Deep focus on execution, follow-through, accountability, customer obsession, and results. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Basic Qualifications: At least 5 years of experience in technical program management Bachelor's degree Preferred Qualifications: 5+ years of hands on technical experience (Such as: Software development, systems engineering, data engineering, site reliability) 3+ years experience delivering large and complex programs, where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact 3+ years of experience in building distributed systems and highly available services using cloud computing services and architecture - preferably using AWS 3+ years experience building highly scalable products and platforms in a SaaS organization 3+ years of experience with agile delivery and planning, and helping teams organize Experience applying Generative AI to solve business problems and drive efficiency Experience in building systems and solutions within a highly regulated environment Bachelor's degree or higher in a related technical field (for example Computer Science or Software Engineering) At this time, Capital One will not sponsor a new applicant for employment authorization for this position The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $175,500 - $200,300 for Sr. Manager, Technical Program Management Richmond, VA: $175,500 - $200,300 for Sr. Manager, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$175.5k-200.3k yearly 19h ago
Senior Manager, Technical Program Manager- Capital One Software (Remote)
Capital One 4.7
McLean, VA jobs
Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Senior Manager, Technical Program Management, you'll have the opportunity to be on the forefront of building this business and bring these tools to market. Our TPM Sr. Managers have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to identify technical tradeoffs, act as technical a liaison across stakeholders, and mitigate technical risks throughout delivery life-cycle Exceptional communication and collaboration skills, comfortable reporting to VPs Excellent problem solving and influencing skills. You can track and resolve issues promptly and independently, escalate major risks to senior leaders appropriately, and resolve conflicts. A quantitative approach to problem solving, leverages and shares data to drive decision making. A collaborative implementer to holistic solutions; a systems thinker. Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, go-to-market, and data science representatives. Deep focus on execution, follow-through, accountability, customer obsession, and results. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Basic Qualifications: At least 5 years of experience in technical program management Bachelor's degree Preferred Qualifications: 5+ years of hands on technical experience (Such as: Software development, systems engineering, data engineering, site reliability) 3+ years experience delivering large and complex programs, where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact 3+ years of experience in building distributed systems and highly available services using cloud computing services and architecture - preferably using AWS 3+ years experience building highly scalable products and platforms in a SaaS organization 3+ years of experience with agile delivery and planning, and helping teams organize Experience applying Generative AI to solve business problems and drive efficiency Experience in building systems and solutions within a highly regulated environment Bachelor's degree or higher in a related technical field (for example Computer Science or Software Engineering) At this time, Capital One will not sponsor a new applicant for employment authorization for this position The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $175,500 - $200,300 for Sr. Manager, Technical Program Management Richmond, VA: $175,500 - $200,300 for Sr. Manager, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$175.5k-200.3k yearly 19h ago
Senior Manager, Technical Program Manager- Capital One Software (Remote)
Capital One 4.7
Chicago, IL jobs
Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Senior Manager, Technical Program Management, you'll have the opportunity to be on the forefront of building this business and bring these tools to market. Our TPM Sr. Managers have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to identify technical tradeoffs, act as technical a liaison across stakeholders, and mitigate technical risks throughout delivery life-cycle Exceptional communication and collaboration skills, comfortable reporting to VPs Excellent problem solving and influencing skills. You can track and resolve issues promptly and independently, escalate major risks to senior leaders appropriately, and resolve conflicts. A quantitative approach to problem solving, leverages and shares data to drive decision making. A collaborative implementer to holistic solutions; a systems thinker. Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, go-to-market, and data science representatives. Deep focus on execution, follow-through, accountability, customer obsession, and results. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Basic Qualifications: At least 5 years of experience in technical program management Bachelor's degree Preferred Qualifications: 5+ years of hands on technical experience (Such as: Software development, systems engineering, data engineering, site reliability) 3+ years experience delivering large and complex programs, where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact 3+ years of experience in building distributed systems and highly available services using cloud computing services and architecture - preferably using AWS 3+ years experience building highly scalable products and platforms in a SaaS organization 3+ years of experience with agile delivery and planning, and helping teams organize Experience applying Generative AI to solve business problems and drive efficiency Experience in building systems and solutions within a highly regulated environment Bachelor's degree or higher in a related technical field (for example Computer Science or Software Engineering) At this time, Capital One will not sponsor a new applicant for employment authorization for this position The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $175,500 - $200,300 for Sr. Manager, Technical Program Management Richmond, VA: $175,500 - $200,300 for Sr. Manager, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$175.5k-200.3k yearly 19h ago
Product Delivery Manager, Vice President - Talent Acquisition
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210646925 JobSchedule: Full time JobShift: Day Base Pay/Salary: Jersey City,NJ $118,750.00-$197,000.00; Brooklyn,NY $118,750.00-$197,000.00; Chicago,IL $104,500.00-$170,000.00 Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager, Vice President in Talent Acquisition, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Job responsibilities * Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination * Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements * Implement product and portfolio-level progress tracking via roadmap, overseeing risks, controls, feature releases, and resourcing/capacity allocations. * Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners * Work with the Product team to improve delivery metrics and identify improvement opportunities through ongoing Product retrospective. Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in product delivery or a relevant domain area * Demonstrated ability to execute operational management and change readiness activities * Strong understanding of delivery and a proven track record of implementing continuous improvement processes * Experience in product or platform-wide release management, in addition to deployment processes and strategies * Knowledge in Jira and Jira Align tool for Product and Portfolio Management Preferred qualifications, capabilities, and skills * Proficient knowledge of the product development life cycle, design, and data analytics
$118.8k-197k yearly Auto-Apply 60d+ ago
Product Delivery Manager - Claims & Disputes
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210652927 JobSchedule: Full time JobShift: Day : Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Claims and Disputes, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMorganChase and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility. Job responsibilities * Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination * Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements * Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in product delivery or a relevant domain area * Demonstrated ability to execute operational management and change readiness activities * Strong understanding of delivery and a proven track record of implementing continuous improvement processes * Experience in product or platform-wide release management, in addition to deployment processes and strategies * Self-starter and have a style that fosters teamwork and collaborations with various stakeholders and partners * Displays technical acumen and critical thinking skills * Synthesize complex information in a strategic and compelling way so that the material is effectively communicated to relevant stakeholders * Ensure senior leadership is engaged around the right topics at the right time and supported by relevant information and reporting * Should be comfortable presenting to senior leadership and present content with an executive audience * Proficient knowledge of the product development life cycle, design, and data analytics
$91k-134k yearly est. Auto-Apply 60d+ ago
Product Delivery Manager, Vice President - Talent Acquisition
Jpmorganchase 4.8
Columbus, OH jobs
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager, Vice President in Talent Acquisition, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Job responsibilities Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements Implement product and portfolio-level progress tracking via roadmap, overseeing risks, controls, feature releases, and resourcing/capacity allocations. Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Work with the Product team to improve delivery metrics and identify improvement opportunities through ongoing Product retrospective. Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product delivery or a relevant domain area Demonstrated ability to execute operational management and change readiness activities Strong understanding of delivery and a proven track record of implementing continuous improvement processes Experience in product or platform-wide release management, in addition to deployment processes and strategies Knowledge in Jira and Jira Align tool for Product and Portfolio Management Preferred qualifications, capabilities, and skills Proficient knowledge of the product development life cycle, design, and data analytics
$91k-134k yearly est. Auto-Apply 60d+ ago
Product Delivery Manager - Claims & Disputes
Jpmorganchase 4.8
Columbus, OH jobs
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Claims and Disputes, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMorganChase and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility. Job responsibilities Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product delivery or a relevant domain area Demonstrated ability to execute operational management and change readiness activities Strong understanding of delivery and a proven track record of implementing continuous improvement processes Experience in product or platform-wide release management, in addition to deployment processes and strategies Self-starter and have a style that fosters teamwork and collaborations with various stakeholders and partners Displays technical acumen and critical thinking skills Synthesize complex information in a strategic and compelling way so that the material is effectively communicated to relevant stakeholders Ensure senior leadership is engaged around the right topics at the right time and supported by relevant information and reporting Should be comfortable presenting to senior leadership and present content with an executive audience Proficient knowledge of the product development life cycle, design, and data analytics
$91k-134k yearly est. Auto-Apply 60d+ ago
Migration Product Delivery Manager, Vice President
Jpmorganchase 4.8
Columbus, OH jobs
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Migration Product Delivery Manager, Vice President in Deposit 2.0, you will ensure we are ready to activate functionality and convert customers and accounts to new products and technology, coordinate and support activation and migration events, and ensure alignment with program delivery and business partners. You will manage progress, maintain documentation, create runbooks, and establish and facilitate command centers to monitor activation and migration events. You will launch successful software products in dynamic, consumer-facing environments, with your passion for enhancing people's financial lives, and the ability to devise and implement innovative solutions to challenging yet exciting problems. Job responsibilities Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Partner with Deposits 2.0 program delivery and business to track discovery and build progress, maintain documentation and provide regular reporting on activation and migration activities. Create and maintain activation and migration runbooks, detailing implementation, validation, and backout procedures with all supporting partners. Coordinate and facilitate go/no-go checkpoints with key decisions makers prior to each activation and migration phase. Establish and facilitate the activation and migration command center by assembling a cross-functional team, ensuring clear roles and responsibilities, and fostering open communication and shared problem-solving. Develop incident response plans and playbooks for activation and migration; outlining procedures for identifying, responding to, and recovering from incidents alongside our livesite management partners. Create and maintain regular reporting on activation and migration statuses leveraging various Deposit 2.0 monitoring, log management, and observability tools to ensure visibility and error tracking for activation and migration performance. Conduct post-migration reviews, analyze data, and integrate learnings to continuously improve processes and product development. Required qualifications, skills and capabilities 5+ years of proven project management and/or release management experience Demonstrated ability to execute operational management and change readiness activities Strong understanding of delivery and a proven track record of implementing continuous improvement processes Experience in product or platform-wide release management, in addition to deployment processes and strategies Bachelor of Science or Bachelor of Arts degree or equivalent experience Experience in managing complex projects or releases, including planning, execution, and monitoring. Familiarity with project or release management software, such as; MS Project, Asana, Monday or Cutover. Ability to coordinate multiple cross-functional teams, stakeholders and manage resources effectively. Preferred qualifications, skills and capabilities Proficient knowledge of the product development life cycle, design, and data analytics. Strong understanding of data migration processes and methodologies, preferably with proven conversion experience. Project management and/or release management experience preferably in consumer banking, payments, or fintech products Proficiency in relevant technologies and tools, such as cloud platforms, databases, and data integration tools.
$91k-134k yearly est. Auto-Apply 60d+ ago
Migration Product Delivery Manager, Vice President
Jpmorgan Chase 4.8
Columbus, OH jobs
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Migration Product Delivery Manager, Vice President in Deposit 2.0, you will ensure we are ready to activate functionality and convert customers and accounts to new products and technology, coordinate and support activation and migration events, and ensure alignment with program delivery and business partners. You will manage progress, maintain documentation, create runbooks, and establish and facilitate command centers to monitor activation and migration events. You will launch successful software products in dynamic, consumer-facing environments, with your passion for enhancing people's financial lives, and the ability to devise and implement innovative solutions to challenging yet exciting problems. **Job responsibilities** + Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination + Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements + Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners + Partner with Deposits 2.0 program delivery and business to track discovery and build progress, maintain documentation and provide regular reporting on activation and migration activities. + Create and maintain activation and migration runbooks, detailing implementation, validation, and backout procedures with all supporting partners. + Coordinate and facilitate go/no-go checkpoints with key decisions makers prior to each activation and migration phase. + Establish and facilitate the activation and migration command center by assembling a cross-functional team, ensuring clear roles and responsibilities, and fostering open communication and shared problem-solving. + Develop incident response plans and playbooks for activation and migration; outlining procedures for identifying, responding to, and recovering from incidents alongside our livesite management partners. + Create and maintain regular reporting on activation and migration statuses leveraging various Deposit 2.0 monitoring, log management, and observability tools to ensure visibility and error tracking for activation and migration performance. + Conduct post-migration reviews, analyze data, and integrate learnings to continuously improve processes and product development. **Required qualifications, skills and capabilities** + 5+ years of proven project management and/or release management experience + Demonstrated ability to execute operational management and change readiness activities + Strong understanding of delivery and a proven track record of implementing continuous improvement processes + Experience in product or platform-wide release management, in addition to deployment processes and strategies + Bachelor of Science or Bachelor of Arts degree or equivalent experience + Experience in managing complex projects or releases, including planning, execution, and monitoring. + Familiarity with project or release management software, such as; MS Project, Asana, Monday or Cutover. + Ability to coordinate multiple cross-functional teams, stakeholders and manage resources effectively. **Preferred qualifications, skills and capabilities** + Proficient knowledge of the product development life cycle, design, and data analytics. + Strong understanding of data migration processes and methodologies, preferably with proven conversion experience. + Project management and/or release management experience preferably in consumer banking, payments, or fintech products + Proficiency in relevant technologies and tools, such as cloud platforms, databases, and data integration tools. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans
$91k-134k yearly est. 60d+ ago
Product Delivery Manager - Claims & Disputes
Jpmorgan Chase 4.8
Columbus, OH jobs
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Claims and Disputes, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMorganChase and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility. **Job responsibilities** + Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination + Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements + Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners **Required qualifications, capabilities, and skills** + 5+ years of experience or equivalent expertise in product delivery or a relevant domain area + Demonstrated ability to execute operational management and change readiness activities + Strong understanding of delivery and a proven track record of implementing continuous improvement processes + Experience in product or platform-wide release management, in addition to deployment processes and strategies + Self-starter and have a style that fosters teamwork and collaborations with various stakeholders and partners + Displays technical acumen and critical thinking skills + Synthesize complex information in a strategic and compelling way so that the material is effectively communicated to relevant stakeholders + Ensure senior leadership is engaged around the right topics at the right time and supported by relevant information and reporting + Should be comfortable presenting to senior leadership and present content with an executive audience + Proficient knowledge of the product development life cycle, design, and data analytics Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans
$91k-134k yearly est. 60d+ ago
Product Delivery Manager - Claims and Disputes
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210675593 JobSchedule: Full time JobShift: : This is a unique opportunity to leverage your strategic vision and leadership skills to drive impactful initiatives and foster innovation. At our company, you'll find unparalleled career growth and mobility, empowering you to reach new heights in your professional journey. Collaborate with a talented team in a supportive environment that values creativity and excellence. Be part of a forward-thinking organization that offers competitive benefits and a culture of continuous learning and development. As a Product Delivery Manager within Claims and Disputes, you will be a key driver in transforming strategic plans into tangible programs and projects, delivering impactful results across various business units. You will leverage your deep knowledge and expertise in project management to navigate complex issues, make informed decisions, and ensure the successful execution of programs. Your role will involve significant cross-functional collaboration, data analysis, and conflict management to align operations initiatives with business strategy. Job responsibilities * Lead the transformation of strategic plans into impactful programs and projects, driving results across multiple business units. * Oversee end-to-end product delivery processes, including intake, dependency management, release management, operationalization, delivery feasibility, and performance reporting, while escalating opportunities to improve efficiencies and coordination. * Manage execution of product roadmaps to align with budgets and benefits, partnering with Product Owners and technical teams to deliver initiatives. * Utilize data analytics to monitor progress, inform decisions, and adjust plans to ensure successful delivery of initiatives. * Build strong relationships with cross-functional, product, and technical stakeholders, setting clear expectations and communicating effectively. * Develop and manage detailed project plans, including sequencing of work, implementation planning, and ownership of tasks. * Effectively manage timelines and dependencies, monitor blockers, ensure adequate resourcing, and liaise with stakeholders and functional partners. * Proactively identify, manage, and resolve issues, including dependencies within and outside the product area, and lead completion of change management activities across functional partners. * Ensure project deliverables meet quality standards, success metrics, and comply with organizational policies, risk, controls, compliance, and regulatory requirements. Required qualifications, capabilities, and skills * +5 years of experience (or equivalent expertise) in product delivery, program management, or relevant domain areas. * Proven ability to lead and manage complex programs or projects, delivering results across business units and collaborating with high-performing teams. * Demonstrated expertise in product/platform-wide release management, deployment strategies, and operational management, including change readiness. * Strong understanding of Agile and hybrid methodologies, product development life cycle, and firmwide risk, controls, and business processes. * Advanced technical acumen, data analytics proficiency, and computer literacy, with the ability to interpret models, synthesize insights, and drive strategic decision-making. * Excellent written and verbal communication skills, with a strong leadership presence and the ability to present complex information to senior leadership and executive audiences. * Skilled in stakeholder management, relationship building, and conflict resolution, fostering teamwork and collaboration across diverse groups. * Ability to synthesize and simplify complex information for effective communication, ensuring senior leadership engagement with relevant topics and reporting. * Adaptable self-starter with strong initiative, able to learn new processes quickly, juggle multiple priorities, and meet deadlines in a fast-paced environment. Preferred qualifications, capabilities, and skills * BS/BA degree or equivalent experience * Foster a culture of innovation by encouraging creative problem-solving and the adoption of new technologies. * Mentor team members to support their professional growth and enhance project management capabilities. * Experience working with global teams across multiple time zones.
$91k-134k yearly est. Auto-Apply 60d+ ago
Manager, Sustainer Engagement and Retention
National Park Foundation 4.6
Washington, DC jobs
As part of the Annual Giving team within the National Park Foundation Philanthropy department, the Digital Giving team is responsible for helping to raise $31+ million in unrestricted revenue annually. Reporting to the Associate Director of Digital Giving, the Manager of Sustainer Engagement and Retention is a new opportunity to grow NPF's recurring gift program. The Manager is responsible for developing and managing strategies to increase sustainer retention and grow the organization's sustainer giving program. This position will play a crucial role in deepening relationships with individual donors by cultivating ongoing support through monthly, quarterly, annual, and other recurring giving mechanisms. The Manager will work cross-functionally with the Annual Giving team and Donor Engagement teams to create and execute campaigns that acquire, engage, retain, and upgrade recurring gift donors. The ideal candidate will be data-driven, able to collaborate across teams, donor-centric, and focused on developing tailored communication streams for sustainer cohorts, ensuring a growing, stable, and sustainable revenue stream to support the organization's mission. Essential Functions/Duties/Tasks : Lead the sustainer giving strategy, and in partnership with the Annual Giving team, ensure the implementation and optimization of the sustainer giving program to enhance donor retention, grow and retain recurring donors, and manage a growing revenue stream. Assist in developing and implementing innovative strategies to acquire new sustainers through multi-channel Annual Giving campaigns, including digital ads, email, SMS, direct mail, canvassing, and telemarketing outreach. Collaborate with the Annual Giving team to identify opportunities for growth. Track and ensure progress against program goals and KPIs as set forth by the Associate Director, Digital, Senior Director, Annual Fund and Director, Champions Society. Create and manage personalized donor journeys for sustaining donors, ensuring consistent and meaningful communication to foster loyalty and long-term revenue and engagement. Develop and manage retention strategies, including stewardship touchpoints, upgrades, lapsed donor reactivation, and milestone acknowledgments. Partner with the Donor Engagement team to strategize and develop a donor recognition program tailored specifically for recurring donors, ensuring they feel valued and connected to the organization's mission. In coordination with the digital and offline teams, develop engaging content and help launch sustainer giving acquisition, upgrade and recapture appeals, crafting messaging that highlights the ongoing impact of donors' contributions. Manage development or usage of premium giveaways in acquisition strategies, including design, purchasing, and coordinating fulfilment with Annual Giving team. Optimize campaigns using data insights and A/B testing to improve conversion rates, upgrade rates, recapture rate, and donor retention. Analyze donor data to monitor trends in donor retention, engagement, and lifetime value, making data-driven decisions to improve sustained giving outcomes. Prepare regular reports on program performance, including retention rates, churn rates, failed payments, recaptures, and revenue generated from sustained giving. Collaborate with data and operations teams to ensure accurate donor records and reporting, and recommend adjustments based on insights. Work with Constituent Services to ensure a seamless donor experience, including prompt acknowledgment, resolution of donor inquiries, and rescue strategies. Support the overall fundraising team by providing insights on sustained giving trends and best practices to help inform broader development strategies. Identify new opportunities for donor acquisition and retention through emerging platforms, tools and trends in the nonprofit sector. Test new messaging, gift structures, and donor journeys to increase conversion and upgrade rates for sustained donors. Ensure compliance with all relevant federal, state, and local regulations in all aspects of the sustainer donor program. Other duties as assigned. Required knowledge, skills, and abilities : Hands-on experience with monthly giving or subscription programs preferred. Project management experience in mid- to large-sized fundraising programs. Minimum 4 years of experience in fundraising, direct marketing, digital marketing, or donor relations, with at least 2 years focused on annual, sustained giving, or donor retention. Bachelor's degree in marketing, communications, nonprofit management, or a related field. Exceptional communication skills, both written and verbal. Ability to draft, proofread, and edit well-written emails, donation pages, and other communications for donors. Will need keen attention to detail and timelines. Exceptional organizational skills, including the ability to work successfully in a fast-paced environment. Ability to work effectively and adaptively in a highly collaborative, interdependent team environment. The most successful candidate will have: Proven success in managing donor programs, including acquiring, retaining, and upgrading recurring donors. Strong data and analytical skills, using insights to improve fundraising campaigns. Experience with donor management systems (e.g., Blackbaud Luminate Online, Salesforce, Engaging Networks) to track and optimize giving programs. Ability to create engaging donor experiences that build long-term commitment and support. Demonstrated success in growing sustained giving programs and improving retention rates. Strong understanding of direct response fundraising, donor lifecycle management, and multichannel marketing. Experience analyzing donor data and implementing data-driven strategies to optimize. Excellent written and verbal communication skills, ability to craft compelling donor messages. Familiarity with national parks, or education, civic, or museum sectors a plus. Deep understanding of the motivations and expectations of sustained donors, with a focus on delivering personalized, impactful experiences. Adept at cultivating strong relationships with individual donors, teams, and partners. Strong organizational and time-management skills. Innovative and resourceful, and able to develop new ideas to engage and retain donors. Location: Applicants residing in the DC Metro Area (DC, MD, VA) are eligible for a hybrid work schedule. A remote work schedule may be considered for this position in the following states: AL, AZ, CA, CO, FL, IL, MA, MN, NC, NH, NM, NJ, NY, OH, PA, SC, TN, TX, WA, WI To Apply: For consideration, please include a resume and cover letter in your application. Salary Range: The salary range for this position is $85,000 - $90,000, commensurate with experience. Benefits: NPF offers a highly competitive benefits package including medical, dental, vision, 403(b) savings plan, professional development and tuition assistance, primary caregiver leave, and generous paid time-off.
$85k-90k yearly Auto-Apply 27d ago
Manager, Sustainer Engagement and Retention
National Park Foundation 4.6
Washington, DC jobs
As part of the Annual Giving team within the National Park Foundation Philanthropy department, the Digital Giving team is responsible for helping to raise $31+ million in unrestricted revenue annually. Reporting to the Associate Director of Digital Giving, the Manager of Sustainer Engagement and Retention is a new opportunity to grow NPF's recurring gift program. The Manager is responsible for developing and managing strategies to increase sustainer retention and grow the organization's sustainer giving program. This position will play a crucial role in deepening relationships with individual donors by cultivating ongoing support through monthly, quarterly, annual, and other recurring giving mechanisms. The Manager will work cross-functionally with the Annual Giving team and Donor Engagement teams to create and execute campaigns that acquire, engage, retain, and upgrade recurring gift donors. The ideal candidate will be data-driven, able to collaborate across teams, donor-centric, and focused on developing tailored communication streams for sustainer cohorts, ensuring a growing, stable, and sustainable revenue stream to support the organization's mission. Essential Functions/Duties/Tasks: * Lead the sustainer giving strategy, and in partnership with the Annual Giving team, ensure the implementation and optimization of the sustainer giving program to enhance donor retention, grow and retain recurring donors, and manage a growing revenue stream. Assist in developing and implementing innovative strategies to acquire new sustainers through multi-channel Annual Giving campaigns, including digital ads, email, SMS, direct mail, canvassing, and telemarketing outreach. * Collaborate with the Annual Giving team to identify opportunities for growth. Track and ensure progress against program goals and KPIs as set forth by the Associate Director, Digital, Senior Director, Annual Fund and Director, Champions Society. * Create and manage personalized donor journeys for sustaining donors, ensuring consistent and meaningful communication to foster loyalty and long-term revenue and engagement. * Develop and manage retention strategies, including stewardship touchpoints, upgrades, lapsed donor reactivation, and milestone acknowledgments. * Partner with the Donor Engagement team to strategize and develop a donor recognition program tailored specifically for recurring donors, ensuring they feel valued and connected to the organization's mission. * In coordination with the digital and offline teams, develop engaging content and help launch sustainer giving acquisition, upgrade and recapture appeals, crafting messaging that highlights the ongoing impact of donors' contributions. * Manage development or usage of premium giveaways in acquisition strategies, including design, purchasing, and coordinating fulfilment with Annual Giving team. * Optimize campaigns using data insights and A/B testing to improve conversion rates, upgrade rates, recapture rate, and donor retention. * Analyze donor data to monitor trends in donor retention, engagement, and lifetime value, making data-driven decisions to improve sustained giving outcomes. * Prepare regular reports on program performance, including retention rates, churn rates, failed payments, recaptures, and revenue generated from sustained giving. * Collaborate with data and operations teams to ensure accurate donor records and reporting, and recommend adjustments based on insights. * Work with Constituent Services to ensure a seamless donor experience, including prompt acknowledgment, resolution of donor inquiries, and rescue strategies. * Support the overall fundraising team by providing insights on sustained giving trends and best practices to help inform broader development strategies. * Identify new opportunities for donor acquisition and retention through emerging platforms, tools and trends in the nonprofit sector. * Test new messaging, gift structures, and donor journeys to increase conversion and upgrade rates for sustained donors. * Ensure compliance with all relevant federal, state, and local regulations in all aspects of the sustainer donor program. * Other duties as assigned. Required knowledge, skills, and abilities: * Hands-on experience with monthly giving or subscription programs preferred. * Project management experience in mid- to large-sized fundraising programs. * Minimum 4 years of experience in fundraising, direct marketing, digital marketing, or donor relations, with at least 2 years focused on annual, sustained giving, or donor retention. * Bachelor's degree in marketing, communications, nonprofit management, or a related field. * Exceptional communication skills, both written and verbal. Ability to draft, proofread, and edit well-written emails, donation pages, and other communications for donors. Will need keen attention to detail and timelines. * Exceptional organizational skills, including the ability to work successfully in a fast-paced environment. * Ability to work effectively and adaptively in a highly collaborative, interdependent team environment. * The most successful candidate will have: * Proven success in managing donor programs, including acquiring, retaining, and upgrading recurring donors. * Strong data and analytical skills, using insights to improve fundraising campaigns. * Experience with donor management systems (e.g., Blackbaud Luminate Online, Salesforce, Engaging Networks) to track and optimize giving programs. * Ability to create engaging donor experiences that build long-term commitment and support. * Demonstrated success in growing sustained giving programs and improving retention rates. * Strong understanding of direct response fundraising, donor lifecycle management, and multichannel marketing. * Experience analyzing donor data and implementing data-driven strategies to optimize. * Excellent written and verbal communication skills, ability to craft compelling donor messages. * Familiarity with national parks, or education, civic, or museum sectors a plus. * Deep understanding of the motivations and expectations of sustained donors, with a focus on delivering personalized, impactful experiences. * Adept at cultivating strong relationships with individual donors, teams, and partners. * Strong organizational and time-management skills. * Innovative and resourceful, and able to develop new ideas to engage and retain donors. Location: Applicants residing in the DC Metro Area (DC, MD, VA) are eligible for a hybrid work schedule. A remote work schedule may be considered for this position in the following states: AL, AZ, CA, CO, FL, IL, MA, MN, NC, NH, NM, NJ, NY, OH, PA, SC, TN, TX, WA, WI To Apply: For consideration, please include a resume and cover letter in your application. Salary Range: The salary range for this position is $85,000 - $90,000, commensurate with experience. Benefits: NPF offers a highly competitive benefits package including medical, dental, vision, 403(b) savings plan, professional development and tuition assistance, primary caregiver leave, and generous paid time-off.
$85k-90k yearly 27d ago
Product Delivery Manager, Branch Expansion
Jpmorganchase 4.8
Westerville, OH jobs
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Consumer Banking Branch Expansion, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Job responsibilities Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Works in tandem with the Area Product Owner to defines and communicate product vision, strategy, and delivery roadmap aligned with the business strategy and goals Partners with internal line of business (LOB) to capture data-driven technical and non-technical customer requirements, and communicate them concretely to the engineering teams in terms of customer-based outcomes Develop and manage detailed project plans, including sequencing of work, implementation planning, and ownership of tasks. Proactively identifies, manages, and resolves issues, including dependencies within and outside the product area, and lead completion of change management activities across functional partners Partners with Data and Analytics, Retail Real Estate and other associated functions to ensure the product under development meets standards Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product delivery or a relevant domain area Demonstrated ability to execute operational management and change readiness activities Strong understanding of delivery and a proven track record of implementing continuous improvement processes Experience in product or platform-wide release management, in addition to deployment processes and strategies Excellent numerical, analytical, and problem-solving skills Strong understanding and ability to work within Agile methodologies, including working knowledge of the following tools: Jira, Confluence and Tableau Experience working with multi-level management and complex organizations Strong presentation and oral communication skills with the ability to articulate complex/technical concepts into simple yet effective communication to many stakeholders, management and customers Proven experience in developing lasting cohesive partnerships with the business, operations, technology and other key stakeholders in an enterprise organization Adaptable self-starter with strong initiative, able to learn new processes quickly, juggle multiple priorities, and meet deadlines in a fast-paced environment Preferred qualifications, capabilities, and skills Proficient knowledge of the product development life cycle, design, and data analytics Prior experience working within a real estate domain Experience with geospatial data and tooling including, but not limited to: ArcGIS, Carto, Wherobots, or QGIS Bachelor's degree or equivalent work experience
$91k-134k yearly est. Auto-Apply 14d ago
Product Delivery Manager, Branch Expansion
Jpmorgan Chase & Co 4.8
Westerville, OH jobs
JobID: 210691267 JobSchedule: Full time JobShift: : Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Consumer Banking Branch Expansion, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Job responsibilities * Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination * Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements * Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners * Works in tandem with the Area Product Owner to defines and communicate product vision, strategy, and delivery roadmap aligned with the business strategy and goals * Partners with internal line of business (LOB) to capture data-driven technical and non-technical customer requirements, and communicate them concretely to the engineering teams in terms of customer-based outcomes * Develop and manage detailed project plans, including sequencing of work, implementation planning, and ownership of tasks. * Proactively identifies, manages, and resolves issues, including dependencies within and outside the product area, and lead completion of change management activities across functional partners * Partners with Data and Analytics, Retail Real Estate and other associated functions to ensure the product under development meets standards Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in product delivery or a relevant domain area * Demonstrated ability to execute operational management and change readiness activities * Strong understanding of delivery and a proven track record of implementing continuous improvement processes * Experience in product or platform-wide release management, in addition to deployment processes and strategies * Excellent numerical, analytical, and problem-solving skills * Strong understanding and ability to work within Agile methodologies, including working knowledge of the following tools: Jira, Confluence and Tableau * Experience working with multi-level management and complex organizations * Strong presentation and oral communication skills with the ability to articulate complex/technical concepts into simple yet effective communication to many stakeholders, management and customers * Proven experience in developing lasting cohesive partnerships with the business, operations, technology and other key stakeholders in an enterprise organization * Adaptable self-starter with strong initiative, able to learn new processes quickly, juggle multiple priorities, and meet deadlines in a fast-paced environment Preferred qualifications, capabilities, and skills * Proficient knowledge of the product development life cycle, design, and data analytics * Prior experience working within a real estate domain * Experience with geospatial data and tooling including, but not limited to: ArcGIS, Carto, Wherobots, or QGIS * Bachelor's degree or equivalent work experience
$91k-134k yearly est. Auto-Apply 14d ago
Product Delivery Manager, Branch Expansion
Jpmorgan Chase 4.8
Westerville, OH jobs
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Consumer Banking Branch Expansion, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. **Job responsibilities** + Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination + Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements + Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners + Works in tandem with the Area Product Owner to defines and communicate product vision, strategy, and delivery roadmap aligned with the business strategy and goals + Partners with internal line of business (LOB) to capture data-driven technical and non-technical customer requirements, and communicate them concretely to the engineering teams in terms of customer-based outcomes + Develop and manage detailed project plans, including sequencing of work, implementation planning, and ownership of tasks. + Proactively identifies, manages, and resolves issues, including dependencies within and outside the product area, and lead completion of change management activities across functional partners + Partners with Data and Analytics, Retail Real Estate and other associated functions to ensure the product under development meets standards **Required qualifications, capabilities, and skills** + 5+ years of experience or equivalent expertise in product delivery or a relevant domain area + Demonstrated ability to execute operational management and change readiness activities + Strong understanding of delivery and a proven track record of implementing continuous improvement processes + Experience in product or platform-wide release management, in addition to deployment processes and strategies + Excellent numerical, analytical, and problem-solving skills + Strong understanding and ability to work within Agile methodologies, including working knowledge of the following tools: Jira, Confluence and Tableau + Experience working with multi-level management and complex organizations + Strong presentation and oral communication skills with the ability to articulate complex/technical concepts into simple yet effective communication to many stakeholders, management and customers + Proven experience in developing lasting cohesive partnerships with the business, operations, technology and other key stakeholders in an enterprise organization + Adaptable self-starter with strong initiative, able to learn new processes quickly, juggle multiple priorities, and meet deadlines in a fast-paced environment **Preferred qualifications, capabilities, and skills** + Proficient knowledge of the product development life cycle, design, and data analytics + Prior experience working within a real estate domain + Experience with geospatial data and tooling including, but not limited to: ArcGIS, Carto, Wherobots, or QGIS + Bachelor's degree or equivalent work experience Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans
$91k-134k yearly est. 12d ago
Product Delivery Manager - Demand, Intake & Prioritization
Jpmorganchase 4.8
Ohio jobs
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Global Customer Platform Demand Intake and Prioritization, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Job responsibilities Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Oversees and maintain a comprehensive portfolio of all incoming requests, ensuring high-level awareness and understanding of each submission across the product organization. Serves as a key point of contact, effectively communicating with all levels of leadership throughout the business to provide updates, gather feedback, and align on priorities. Organizes and lead monthly Head of Product meetings, driving agenda setting, facilitating discussions, and ensuring follow-up on action items. Delivers presentations to leadership at all levels, articulating status, challenges, and strategic recommendations related to demand, intake, and prioritization. Develops, monitor, and refine reporting and analytics to support leadership decision-making, leveraging data to highlight trends, risks, and opportunities within the product portfolio. Continuously track team capacity and shifting priorities for every line of business at JPMorganChase, ensuring optimal resource allocation and timely delivery. Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product delivery or a relevant domain area Demonstrated ability to execute operational management and change readiness activities Strong understanding of delivery and a proven track record of implementing continuous improvement processes Experience in product or platform-wide release management, in addition to deployment processes and strategies Ability to communicate complex information clearly and effectively to all levels of leadership, both verbally and in writing. Skilled at building relationships and collaborating with cross-functional teams, including product, business, and technology partners. Strong analytical and problem-solving skills, with the ability to create, interpret, and present data-driven reports and recommendations. Experience managing escalations and resolving issues in a timely and professional manner. Proficient in preparing and delivering presentations to senior leadership and large groups. Advanced proficiency with reporting and analytics tools (e.g., Excel, Tableau) to support data-driven decision making. Exceptional organizational skills with the ability to manage multiple priorities and deadlines simultaneously. Preferred qualifications, capabilities, and skills Proficient knowledge of the product development life cycle, design, and data analytics Experience working directly with executive leadership (Managing Directors, C-suite) on strategic initiatives. Demonstrated success in driving organizational change and adoption of new processes or technologies. Experience leveraging artificial intelligence and machine learning tools to automate routine tasks, resulting in significant time savings and improved accuracy. Deep understanding of financial services industry trends, regulatory requirements, and best practices in product delivery and prioritization.
$92k-136k yearly est. Auto-Apply 11h ago