Coastal Credit Union jobs in Raleigh, NC - 31 jobs

Job Title: Indirect Processing Supervisor Raleigh, NC. Hybrid Position, must live locally. The Indirect Lending Processing Supervisor leads a high-performing team responsible for all aspects of indirect auto loan processing. This role drives operational excellence, ensures regulatory compliance, manages risk, and fosters strong dealer relationships to support Coastal's growth and member satisfaction. As a key contributor to the Coastal team, your responsibilities will be: (60%) Operations & Leadership * Manage daily workflows for indirect processing ensuring efficiency and accuracy across all loan products. * Oversee the training and professional development of indirect processors, including the coordination and delivery of annual compliance training programs. * Analyze current business practices, identify areas for improvement, and lead initiatives to streamline workflows and enhance member experience through automation and technology upgrades * Track and report key performance metrics to senior management (e.g., loan volume, loan errors, loan exceptions) (30%) Compliance & Risk Management * Develop and enforce operational procedures that align with regulatory requirements and internal standards. Act as the primary contact for audits and examinations, addressing findings and implementing corrective actions * Monitor regulatory changes and proactively plan for compliance in collaboration with compliance teams (10%) Relationship Management * Collaborate with sales officers to drive market profitability through increased volume, operational efficiency, and effective dealer management. * Handle escalations of adverse credit decisions or loan issues and communicate with members and dealer partners, ensuring professionalism and maintaining strong rapport. Interested? Here are the qualifications we need to see on your resume: Experience: * Five years of auto loan processing experience. * Familiarity with CUDL, Dealertrack, or similar platforms * Experience with indirect lending preferred. Education: * Related bachelor's degree or comparable experience Essential cognitive/physical/social requirements of position: Must be able to learn and retain information; resolve problems and think sequentially; remain in a stationary position; constantly operate a computer; and converse with others on a continual basis. For consideration visit ***************************************** . You can also scroll back up to the top of this page to the "Apply Now" section. Deadline for Application: All resumes must be received on or before 1/30/2026 Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Coastal Federal Credit Union is committed to providing reasonable accommodations to applicants who may have disabilities. If you need special assistance or an accommodation in applying for employment, please contact our HR department at ********************. Request for reasonable accommodation will be considered on a case by case basis. "It's our duty to create a workplace and company culture where everyone feels heard and valued, and is appreciated for their unique backgrounds, experiences, and perspectives. At the end of the day, what truly matters is that every person who walks through our doors believes that they are an integral part of our team and can bring their best, true self to work each day. Building a culture of inclusivity means creating an environment where everyone thrives and succeeds together." * Tyler Grodi, CEO VEVRAA Federal Contractor Equal Opportunity/Affirmative Action Employer Minority/Female/Disability/Veterans

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! The Procurement Operations Analyst/Buyer is responsible for performing reviews of purchase requisitions, soliciting quotations RFX's (RFI, RFQ & RFP) and executing purchase orders (POs) for the procurement of products, goods, and services. Assist with the preparation and delivery of procurement work processes, tools, and technology training. Analyze purchases of products, goods, and services for opportunities to leverage spend, reduce expenses, streamline processes, and lower the total acquisition and ownership costs. Establish common standards, and implement effective purchasing methods, e.g., Blanket Orders, Catalogs, P-Cards, etc. The Procurement Operations Analyst/Buyer will work with the Sourcing Managers, vendors, internal departments, and stakeholders to identify opportunities and execute improvements to the Source to Pay (S2P) end to end process within the Credit Union. Duties & Responsibilities: Serve as a central point of contact for business units, internal stakeholders and vendors for supplier onboarding, purchase requisitions, purchase orders, purchase releases, catalogue buys and procurement cards for the procurement of all products, goods, and services. Assist Sourcing Managers as needed with execution of new and existing Credit Union contracts, agreements, and statements of work to achieve optimal terms and pricing as well as mitigate overall risk and ambiguity. Provide timely review of all purchase requests for completeness ensuring appropriate levels of approval have been obtained. Determine if existing contracts and or agreements are currently in place. Work with the Sourcing Category team on spend category strategies and plans as required. Ensure suppliers are efficiently and effectively onboarded via our supplier portal within the established processes, procedures, and controls. Prepare and solicit RFX's from suppliers as required. Assist with RFX engagements, understanding project requirements, evaluating potential bidders, and creating the RFP package for submission, reviewing vendor submittals, and taking proactive steps in the negotiation process to mitigate risk and guarantee performance by the vendors. Communicate, support and partner with IT, Asset Request Management (ARM), Accounts Payable (AP), Operations, Facilities and Branches to manage, streamline and improve the Source to Pay (S2P) and other applicable internal processes. Monitor and resolve vendor issues related to delivery, customer service and invoice discrepancies. Work with Accounting and business partners to ensure POs and invoices match for payments and PO closure. Assist with various reporting: spend, cost avoidance/savings, supplier management platforms and programs. Requirements: Excellent communications skills and strong customer service skills. Ability to manage multiple requests simultaneously effectively & efficiently. Experience in Word, Excel, and Power Point, as well as ERP systems. Ability to adapt to a changing environment. Education: Bachelor's Degree and 5 years sourcing, accounting or related experience or Associate's degree and 7 years sourcing or accounting experience, preferably within the Financial Industry. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law. Disclaimer State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Purpose The Associate Member Services Representative (MSR) is an entry-level position intended to provide team members with foundational knowledge of SECU branch operations. Associate MSRs perform routine branch duties and follow standard branch procedures. They are responsible for providing exemplary member service by responding to member inquiries by telephone and in person, including functions such as cash box management, account origination and maintenance. Performance Expectations and Essential Responsibilities • Comply with all Credit Union policies and regulatory requirements. • Ensure all member information remains confidential, and members' accounts are accessed for business purposes only. • Follow all security and control procedures. • Serve members by processing transactions in the appropriate system and balancing a cash drawer in accordance with Performance Measurement Criteria standards. • Adhere to SECU Check Acceptance Guidelines and Hold procedures. • Greet and assist members in a courteous, professional, and timely manner through all service channels - in-person, phone, and digital communication. • Answer phones and assist members with service requests. • Operate a drive-through window as needed. • Balance the vault, automated teller machines, teller cash dispenser, and coin sorter. • Evaluate daily mobile and automated teller machine check deposits. • Help verify and prepare cash delivery and shipments. • Interact with other departments to facilitate member request. • Organize, file and scan documents daily. • Process foreign and domestic wire transfers. • Help order and return foreign currency. • Troubleshoot problems with member accounts, cards, and on-line access including processing disputes. • Review and take appropriate action on negative checking, NSFB, and Share Below $25 report. • Begin learning to open basic accounts while following MIP procedures for existing members including share, money market, checking, and Share Term Certificates with experienced MSR/MSO supervision. • Learn CXone and be able to assist MSS as requested. • Begin obtaining basic knowledge of Financial Advisory and Real Estate products and services offered by SECU (i.e., insurance, retirement planning, investment services, trust, and mortgage services) and provide referrals as needed. • Maintain daily and monthly records for various reports - i.e., return items, forgeries. • Exhibit a positive attitude toward members and teammates while maintaining professional appearance and demeanor. • Participate in additional training and continuing education to enhance knowledge of branch operations. • Regular attendance and punctuality are mandatory. • Complete additional tasks assigned by management and other administrative duties as needed. Minimum Requirements • Must have high school diploma or GED equivalent. Preferred - Bachelor's degree, or CCUE Certification, or Associate of Arts degree or Associate of Science degree via the North Carolina Community College Transfer Program (NC-CTP). • Consistently demonstrates SECU's Core Values • Must possess an aptitude for meeting people and developing member confidence, respect, and trust in the Credit Union. • Must have good communication skills, both verbal and written. • Must have good problem-solving skills. • Must complete the Credit Unions Core Module Program within 12 months of hire date as a condition of employment. Job Environment Office setting with physical proximity to other employees and members. Some background noise from other employees, printers, telephone and coin machine. Physical Demands Must be able to comprehend and carry out job demands. Job requires a substantial amount of sitting. Use hands and fingers to press keys on a computer keyboard to enter or retrieve information. Use hands and fingers to press telephone keypad and lift telephone receiver. Must be able to comprehend phone calls. Must be able to lift 10-15 pounds. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law. Disclaimer State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! The Analyst II-Digital Analytics position is responsible for delivering actionable insights on performance, usage, adoption, and trends across SECU's digital platforms (e.g., public website, online and mobile banking). This role requires demonstrated expertise in Adobe Analytics and a passion for using data to tell a story, influence decisions, and optimize digital experiences. The analyst will build and maintain dashboards and reports using industry-leading tools (e.g., Adobe Analytics, Tableau, Microsoft Power BI), conduct deep-dive analysis, and collaborate with cross-functional teams to improve member engagement and drive business outcomes. Essential Responsibilities: (35 %) Use Adobe Analytics to track, analyze, and interpret data related to digital platform performance, user behavior, and engagement trends. Ensure data accuracy through tag validation and collaboration with development teams. (25 %) Develop and maintain dashboards and reports using Adobe Analytics, Tableau, Power BI, or other BI tools, in partnership with senior team members. Contribute to knowledge sharing and cross-training to support team continuity. (20 %) Collaborate with digital product, UX, marketing, IT, and stakeholders to define KPIs, identify optimization opportunities, and measure the impact of digital initiatives. (10 %) Support A/B testing and multivariate testing efforts through setup, tracking, and performance analysis. (10 %) Description of responsibility (10 %) Stay current on industry trends and best practices in digital analytics and user experience measurement to drive continuous improvement. Required Education & Experience (Knowledge, Skills, & Abilities): 2+ years of expertise in digital analytics or business intelligence, preferably in a digital environment. Demonstrated expertise in Adobe Analytics is required. Proficiency in data visualization tools such as Tableau or Power BI preferred. Strong analytical and critical thinking skills, with the ability to independently analyze data and present insights. Experience collaborating with cross-functional teams and managing multiple priorities. Clear communication skills and ability to translate data into actionable business insights. Experience with office productivity tools (e.g., Microsoft Excel, PowerPoint, Word, Outlook). Basic knowledge of database querying tools (e.g., SQL) or similar data management tools. Experience on medium to large scale, cross-functional projects are a plus. Preferred Qualifications: Experience in financial service or another regulatory industry. Familiarity with Adobe Experience Cloud (e.g., Target, AEM). Understanding digital marketing metrics and/or journey analysis. Knowledge of HTML, JavaScript, or tag management tools is a plus. Preferred Education & Experience (Knowledge, Skills, & Abilities): Bachelor of Science Degree in Technical or Business-related field and 2+ years in digital analytics. OR High School Diploma or GED and 4+ years in digital analytics. Advanced degree or Certifications in Analytics, Computer Science, Statistics, Data Modeling, or similar field are preferred. Experience in the financial services industry is preferred Job Environment & Physical Requirements: Hybrid expectations Sitting for prolonged periods Computer for prolonged periods SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law. Disclaimer State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

Opportunity: Community Impact Specialist Temp (Great Intern Opportunity) Dept: Community Impact Position Location: Various locations including our Raleigh home office, Coastal branch locations, college campuses, Coastal Credit Union Music Park, and employers across the Triangle. Hours: Approximately 20-25 hours per week. Schedule determined by programming and individual's availability and will vary from week to week. Length of Program: 10 Months Program Overview: Coastal Credit Union's Community Impact team cultivates partnerships, allocates funds, and promotes activities and events serving a variety of causes. The Community Impact Specialist Program offers participants the unique opportunity to engage with our team, corporate partners, Coastal internal departments, Credit Union members, and the local community. The program includes exposure to career pathways throughout the Credit Union industry and is designed, in partnership with local colleges/universities and community partners, to provide a comprehensive experience through diverse activities and events. Program Goals: * Provide specialist with hands-on experience in community engagement and financial education * Offer exposure to the credit union industry, emphasizing local economic development and community impact * Develop professional skills including leadership, communication, public speaking, and teamwork * Support Coastal's community projects and initiatives Program Components: * Be a brand ambassador: represent and promote Coastal Credit Union at community events * Gain insight and experience: through rotations across departments and external partners * Learn and develop professionally: Credit union operations, financial literacy, community impact, public speaking, skill building workshops * Participate in projects and presentations: work on a meaningful project and deliver a final presentation * Receive feedback & program evaluation through check-ins, performance coaching, and exit interviews Interested? Here are the qualifications we need to see on your resume: Education: * Currently enrolled in high school (minimum age 16) or college (undergraduate or graduate) Skills & Experience: * Proficiency in Microsoft Word, Excel, and social media platforms * Please provide a recommendation letter from a school advisor * NC work permit required if under the age of 18 For consideration visit ***************************************** . You can also scroll back up to the top of this page to the "Apply Now" section. Deadline for Application: All resumes must be received on or before 1/26/2026 Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Coastal Federal Credit Union is committed to providing reasonable accommodations to applicants who may have disabilities. If you need special assistance or an accommodation in applying for employment, please contact our HR department at ********************. Request for reasonable accommodation will be considered on a case-by-case basis. "It's our duty to create a workplace and company culture where everyone feels heard and valued, and is appreciated for their unique backgrounds, experiences, and perspectives. At the end of the day, what truly matters is that every person who walks through our doors believes that they are an integral part of our team and can bring their best, true self to work each day. Building a culture of inclusivity means creating an environment where everyone thrives and succeeds together." * Tyler Grodi, CEO VEVRAA Federal Contractor Equal Opportunity/Affirmative Action Employer Minority/Female/Disability/Veterans

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! The VP Computer Operations is responsible for overseeing enterprise computer operations through a team of shift managers who manage 24x7 staff supporting batch processing and monitoring functions. This ole provides leadership, establishes operational direction, and ensures that daily activities align with performance expectations, service levels, and compliance requirements. Essential Responsibilities: The ideal candidate will be responsible for: (25%) Leadership & Supervisor Oversight: Lead and develop shift managers, ensuring effective team coordination, staff scheduling, and consistent execution of operational duties. (20%) Batch Job Execution & Monitoring Oversight: Ensure the successful scheduling, monitoring, and completion of enterprise batch workloads across multiple platforms via established standards. (15%) Incident & Escalation Management: Oversee incident response processes, ensuring timely escalation, resolution tracking, and communication with engineering and applications teams. (15%) Operational Procedures & Documentation: Maintain and enforce runbooks, escalation protocols, and operational standards to support audit readiness and consistency across shifts. (15%) Cross-Team Collaboration: Service as the primary liaison with application, infrastructure, and support teams to coordinate change windows, system readiness, and production support. (10%) Process Improvement & Operational Efficiency: Drive continuous improvement by identifying opportunities for automation, reducing operational errors, and streamlining workflows. Required Education & Experience (Knowledge, Skills, & Abilities): Associate's degree in computer science, Information Systems, or related field. 5 years of progressive experience in IT operations, enterprise batch scheduling tools, console monitoring, and system alerting tools. 2+ years of experience managing or leading systems administration teams) Experience working in a 24x7 environment with rotating shifts and high operational availability requirements. Preferred Education & Experience (Knowledge, Skills, & Abilities): Bachelor's degree in computer science, Information Systems, or related field. 5 years of experience in in IT operations, enterprise batch scheduling tools, console monitoring, and system alerting tools. Expert knowledge with process automation and mainframe systems environments. Experience working in a regulated industry (e.g., financial services or healthcare) Job Environment & Physical Requirements: This position typically operates in a professional office environment or hybrid/ remote setup Ability to remain in a stationary position (seated or standing) for extended periods of time while working on a computer. Ability to communicate effectively in person, over the phone, and via collaboration tools. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law. Disclaimer State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! The Post Closing Reconciliations Specialist provides post closing audit review of loan documentation within the real estate loan delivery process under supervision. In order to maintain strict compliance with federal, state and local regulatory lending guidelines and SECU lending policies, review is completed on all signed closing documentation, supporting documentation collected during loan processing and underwriting, and closing fee consolidation reports. You are responsible for managing loans from disbursal through loan boarding and final loan documentation storage. Essential Responsibilities: (35%) Complete audit review of executed real estate closing packages and supporting loan documentation to verify regulatory compliance and SECU policies, ensuring fair and responsible lending as well as accurately secured lien-position and collateral. This includes TILA and RESPA (TRID/Regulation X and Z). (20%) Audit SECU closing fees and escrow related disbursements against the closing settlement disbursement summary and executed Closing Disclosure/HUD. Report any discrepancies discovered and verify with the appropriate closing agent where discrepancies should be refunded or expensed during loan booking. Re-disclose documentation as necessary in compliance with Truth-in-Lending regulatory guidelines. (20%) Account for trailing documentation and corrections, maintaining clear and concise record keeping of all executed real estate closing packages and outstanding correction items through consolidated department tracking databases. Record keeping will also include filing and organization of all physical documentation prior to permanent storage. (15%) Communicate with internal departments and external closing agents to resolve documentation discrepancies and submit any documentation in need of re-execution to the appropriate closing agent. (10 %) Field incoming inquiries regarding closing documentation and loan disbursements from members, internal departments, and closing agents. Required Education & Experience (Knowledge, Skills, & Abilities): Required Education: Associates - all fields of study acceptable. Additional three years of relevant experience can be considered in lieu of degree Minimum 1 year prior banking experience or equivalent. Equivalent experience in a non-banking work environment can be considered at hiring manager discretion General understanding of Federal Regulatory Lending Guidelines including Regulation B (ECOA), Regulation Z (TILA), Regulation P (GLBA and CFPB), and UDAAP guidelines Ability to gain understanding of additional Federal Regulatory Lending Guidelines including but not limited to Regulation C (HMDA), Regulation X (RESPA), the Biggert-Waters Act and HFIAA, and Regulation H (SAFE Act) Ability to gain understanding of State Specific Regulatory Lending Guidelines including the Georgia Residential Mortgage Act and North Carolina General Statutes 41A-4 and 45A-5 Ability to enter and interpret data with Mortgage Origination and Servicing Systems Ability to enter and interpret data across the Microsoft suite of software, especially within Access and Excel Familiarity with Adobe Acrobat and ability to scan, read, open, comment, and save PDF documents Ability to navigate phone queue software Preferred Education & Experience (Knowledge, Skills, & Abilities): Preferred Education: Bachelor's in business, Economics, Mathematics, Scientific or related field of study 2 years prior banking experience including at least 1 year prior experience in a lending related role such as loan origination and/or underwriting (consumer or real estate), loan closing, loan post closing, or loan servicing Job Environment & Physical Requirements: Hybrid expectations Filing for prolonged periods Sitting for prolonged periods Computer/Typing for prolonged periods Carrying, lifting, push/pull up to 20 lbs. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law. Disclaimer State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Review and approval of daily volume of loans to ensure proper documentation is included. Must have the ability to work closely with technicians, underwriters, and management. Is expected to have a comprehensive knowledge of all Real Estate Lending department functions and procedures. Must be familiar with primary functions of all Loan Administration departments. May be called upon to train entry level employees. Primary purpose: • Provide front-line support to lending personnel on the interpretation of lending policies, guidelines, and procedures related to all Real Estate Lending products • Assume a leadership role and provide guidance to other employees within the department. Job Duties: • Comprehensive underwriting of HELOC files and Mortgage files. • Document outstanding conditions to the loan processing team. • Document closing stipulations to the loan closing team. • Assist the Real Estate Team Leader maintaining procedures, manuals, checklists, and resources as delegated. • Train and mentor other employees as needed. • Assist branch personnel with real estate questions and concerns. • Intermediate training/exposure to all Loan Origination Systems. •Perform reviews and verifications of documents (credit reports, sales contracts, flood certificates, income documents, insurance documents, asset statements, appraisals, title reports, etc.). • Willingness to assist in all areas of operation as needed. • Accept other duties and responsibilities as assigned. Requirements/Qualifications: •Minimum of one (1) year in Mortgage Lending (Branch or Operations) or equivalent experience and at least six (6) months in current position (promotion or lateral). • Four-year degree, CCUE certification, or associate degree via the NC-CTP preferred. • Must have completed the Lending Certification Courses and Exam. • Basic understanding of MCC and FHLBA programs. • Have basic knowledge of MAP program and SECU*RE as it relates to underwriting. • Must meet department production and quality standards. • Maintain knowledge of real estate lending products, policies, and guidelines. • Maintain knowledge of secondary market guidelines (FNMA/FHLMC). • Meets compliance and regulatory standards in terms of loan processing and underwriting. •Demonstrate the ability to perform comprehensive underwriting/review of both HELOC and First Mortgage files assigned by management to ensure documentation is obtained and verified in accordance with Credit Union policy and guidelines. • Must be organized and detail oriented. • Must possess highest level of integrity and objectivity. • Must possess strong verbal and written communication skills, problem solving ability, and critical thinking skills. • Must understand and be dedicated to the Credit Union philosophy and work ethic. • Must be able to cooperate and collaborate with co-workers and others. • Must adhere to the work schedule and attendance policies established by the Credit Union. • Must be able to speak and write English fluently. Job Environment •Office setting with physical proximity to other employees. Some background noise from other employees, copy machine, and telephone. • Possibility of remote/hybrid work. Physical Demands • Must be able to comprehend and carry out job demands. • Job requires a substantial amount of sitting and viewing computer screen. • Use hands and fingers to press keys on a computer keyboard to enter or retrieve information. • Use hands and fingers to press telephone keypad and lift telephone receiver. • Answer and operate a telephone. • Lift up to 25 lbs. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law. Disclaimer State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! The International Wire Services Manager is responsible for leading and overseeing the organization's back-office International Wire Services team. This team provides the daily operational support in the processing of members' international wire transfers including payment inquiries from branches and Member Services Support (MSS), balancing/reconciliation, daily settlement, and exception resolution. The manager will serve as the primary contact for the International Wire Services department within SECU and for external partners such as vendors and industry groups. Responsibilities: 25%: Lead a team of analysts and specialists documenting procedures, providing training, coaching and performance management. 25%: Manage daily operations to include exception resolution, daily settlement, and balancing/reconciliation. 20%: Provide first level support to branches and Member Services Support and escalate to vendor when applicable. 15%: Partner with key stakeholders during project development, assist in project execution, and production implementation and validation. 15%: Stay abreast of industry trends, best practices, compliance/rules updates, risk management, and represent SECU in vendor and industry groups. Required Education & Experience (Knowledge, Skills, & Abilities): Six years of payments experience Associate's degree in Business, Finance, or related (or additional five years relevant payments industry experience in lieu of degree) Proficiency in Microsoft applications Working knowledge of OFAC and Regulation E/EFTA regulations Preferred Education & Experience (Knowledge, Skills, & Abilities): Bachelor's degree in Business, Finance, or related field Ten years of payments experience Management experience Work Environment & Physical Requirements: *Note: “Working Conditions” or “ADA” - open to other language Hybrid (In office as needed for meetings, training, team building) Sitting for prolonged periods Telephone for prolonged periods Computer for prolonged periods SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law. Disclaimer State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Purpose Entry level real estate lending position with focus on development and training. The Associate Mortgage Loan Specialist position is responsible for obtaining the required knowledge and experience needed to guide current and prospective members through the real estate loan application process. Duties • Receive and assist in the completion of real estate loan applications, while serving as the primary point of contact for applicants during the origination process. • Assess, underwrite, and make recommendations for decision on loan applications considering applicant(s) credit worthiness, ability to repay, collateral valuation, and organizational risk. Communicate approval or denial decisions to members in a clear and professional manner. • Evaluate and verify income documentation, including personal and business tax returns, to make informed approval or denial decisions. • Counsel potential home buyers and existing homeowners, while taking complete and accurate real estate loan related applications and obtaining required documentation to facilitate initial loan approval with assistance when needed. • Seek guidance for complex lending situations and approval authority from an MLS or above. • Proactively stay updated on market trends, interest rates, and changes in lending policies and regulations to provide members with accurate and timely information. • Assist membership with servicing of existing mortgage and home equity loans. • Follow up with prequalified applicants and on other leads in a timely and effective manner. • Price and disclose loan applications by determining the interest rates and fees associated with a loan, based on factors such as borrower's creditworthiness, loan amount, term and market conditions. • Successful completion of Consumer Lending Program courses and subsequent exam is required. After completion and proficiency shown, granted initial lending limits (Tier 1) with SVP recommendation. • Coordinate member engagement with the Real Estate Lending Processing Center within Loan Administration. • Maintain a comprehensive knowledge of all real estate lending products, policies, procedures, and regulatory compliance. • Educate members on available services and make referrals for other Credit Union products and services based on their needs. • Ensure well documented, easy to review loan application history notes within the Loan Origination System. • Work with Lending Contact Center to provide assistance with mortgage lending calls when needed. • Support branch employees with all real estate related needs and ensuring employees have the information needed to be comfortable referring all potential applicants to discuss mortgage lending opportunities. • Work various contact and follow-up reports to cultivate member engagement throughout the home buying process and make SECU their lender of choice. • Assist as needed with community engagement by meeting with realtors and other third parties as well as attending community events to build and maintain mortgage loan volume. Consumer unsecured lending as assigned. • Answer phone and perform other clerical duties as needed. • Complete additional tasks as assigned by management. • Participate in additional training and continuing education to enhance knowledge of mortgage originations. Requirements • Must have high school diploma or GED equivalent. o Preferred - bachelor's degree, or CCUE Certification, or Associate of Arts degree or Associate of Science degree via the North Carolina Community College Transfer Program (NC-CTP). • Attend Excel and Elevate - New Employee Training (E&E). • Real Estate Lending Program (RELP) completed within 6 months. o The following 10 Core Modules will be completed after E&E and subsequent training sessions: Checking Accounts Member Eligibility Money Market Share Accounts SECU Policies Overview Share Accounts Lending Overview NCUA Coverage Cooperative Principles Online Services We Are SECU! o Additional Modules Required: SECU's Member-Facing Websites Branch Security Measures Account Titling & Designations Funds Transfer Member Identification Check Acceptance MARGO Platform Account and Profile Maintenance Advances Safe Deposit Boxes • Previous SECU and/or lending experience preferred. • Minimum tier one lending limits assigned at this level. • Completion of all requirements of the Associate MSO position preferred, but at a minimum must learn the following quick actionable items: o Notaries o Safe deposit box entrance o Opening and closing of the branch o Front desk duties o Other dual control assistance as needed. o Approving Wires and Cashier's Checks • Must possess the highest level of integrity and objectivity. • Must possess excellent communication skills, both verbal and written. • Must be able to communicate with SECU personnel, VPs, SVPs, attorneys, members, appraisers, realtors, etc. • Must have strong networking and relationship development skills. • Meets compliance and regulatory standards. • Makes lending decisions consistent with SECU loan policies. • Has or is eligible to be registered as an active MLO with the NMLS. • Must be organized and meticulous. • Must be willing to engage in ongoing training and professional development. • Must have basic computer skills with an ability to learn more complex software for processing of applications and completing loan servicing. • Has completed all required quarterly training courses & other training assigned by management. • Consistently demonstrates SECU's Core Values. • Recommendation of VP/SVP for advancement to this level. • Must be able to speak and write English fluently. • Must understand and be dedicated to the Credit Union philosophy and work ethic. • Must adhere to the work schedule and attendance policies established by the Credit Union. • Must complete the Credit Union's Core Module Program within 12 months of hire date as a condition of employment. Job Environment • Office setting with physical proximity to other employees and members. • Some background noise from other employees, copy machine, and telephone. • Some local travel may be required. Physical Demands • Must be able to comprehend and carry out job requirements. • Job requires a substantial amount of sitting. • Use hands and fingers to press keys on a computer keyboard to enter or retrieve information. • Use hands and fingers to press telephone keypad and lift telephone receiver. • Answer and operate a telephone. • Lift up to 10-15 lbs. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law. Disclaimer State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! This hybrid (remote/in-office) position is a subject matter expert in the Workday ecosystem and technology. This individual will be able to build low code/no code solutions within systems. Support solutions and implementations; document system, solution, project and team functionality, processes, decisions, etc. This individual will also coordinate changes, liaise across IT and the business, and analyze relevant services and systems. Responsibilities: 35% Under general supervision: Build: a. Good understanding of Platform/Systems b. Procedures to improve the existing systems by applying the appropriate changes or updates. c. Day-to-Day unit functions of specialized technology such as: User management, License management including new user setup/deactivation, roles, profiles, permissions, public groups. d. Medium complexity configuration changes, including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards and reports. e. Create and Optimize simple Workflows & Dashboards 10% Support: a. Tier 3 support for production systems. b. SDLC c. Monitoring applications and existing EIB integrations d. User support. 15% Document: a. Development of functional requirements b. Technical requirements. c. Business Process Workflow diagrams. d. Work on approved project management software. e. Knowledge base and deliver Technical Documentation 15% Coordinating: a. Releases / CRQ Owner b. Application upgrades c. Testing & deployment d. User Training e. Monitor user adoption. 15% Liaise with: a. Business partners & users b. Vendors both for implementation projects and issue support c. Technical liaison to Software Engineers, systems engineers, Database Administrators, and other IT Teams. 10% Analysis of: a. Customer needs and developing of functional requirements that specify what the technology solutions should do and how they should perform. b. Current business processes and systems to identify their strengths and weaknesses. c. Areas for improvement where technology can enhance efficiency, quality, or member satisfaction. Required experience and education: Bachelor's degree. Acceptable fields of study: Software Engineering, Business, Information Systems, Data Analysis, and Engineering. Additional four years of relevant experience can be considered in lieu of degree. Required relevant experience 2 years. Experience with Workday Studio Understands, but still learning about the SECU organization, Finance Industry, banking, and has a service minded work ethic. Comfortable with specific product, platform, or system the solution uses. Shows interest in all of SECU IT to be well rounded and communicative. Solution minded problem solver Collaborative and team player attitude with excellent communication skills both written and oral. Must adhere to the work schedule and attendance policy established by the manager. Must be able to confidently interact with technical, non-technical, and management staff. Review and refinement of the product backlog, sometimes contributing to setting priority. Stay up to date on the latest industry trends and technical advancements. Must be able to speak English fluently. Must have strong analytical skills with high attention to detail. Serves as on-call responder for software the team supports. Desired skills: Bachelor's degree. Desired relevant experience 5 years. Software Development Life Cycle(SDLC) Experience working with JIRA Experience working with SCRUM Agile Working knowledge of Remedy Experience and understanding of inbound/outbound EIB integrations Special position requirements: Sitting for prolonged periods Telephone for prolonged periods Computer for prolonged periods SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law. Disclaimer State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! The Vice President of Post Foreclosure Sale and Repossession is a leadership role accountable for the direction, efficient execution, and compliant oversight of all post foreclosure and repossession processes including Real Estate Owned (REO) management, property marketing, eviction processes, and automobile repossession activities including direct vendors and asset disposition strategies across the credit union's secured product portfolio. The VP will lead efforts to minimize credit losses and maximize recovery through legal and vendor management, operational workflows, and adherence to all federal, state, and local regulations, investor and insurer guidelines, and internal policies. This leadership role involves directing and developing managers and staff, ensuring they provide quality service, accurate information, and empathetic support to members and vendors. Core responsibilities include helping define and fully executing on objectives, monitor optimal staffing, leveraging technology for enhanced performance, establishing clear performance metrics, ensuring firm regulatory adherence, and implementing continuous operational improvements to minimize losses and maximize recovery. The VP will also be accountable for staff and team human resources actions, productivity, training, and workload management, all while adhering to default management goals. This position requires operational expertise in default management, a proven ability to drive optimization, and proficient understanding of regulatory landscapes. Essential Responsibilities: Operations Management (40%) Oversee the day-to-day operations of the Post Foreclosure Sale and Repossession departments, ensuring all activities related to mortgages, HELOCs, consumer loans are processed accurately, timely, and in full compliance with all relevant laws and regulations (e.g., RESPA, TILA, FDCPA, Bankruptcy Code, etc.). Manage relationships with external legal counsel, REO Management and Marketing firms, Repossession and Remarketing vendors, investors and insurers, ensuring high-quality service, cost-effectiveness, and adherence to service level agreements (SLAs) for various collateral types. Develop, implement, and enforce policies and procedures for all Post Foreclosure Sale and Repossession activities specific to each product, including valuations, lien perfection, legal filings and collateral recovery and remarketing. Monitor Post Foreclosure Sale and Repossession timelines, milestone compliance, and case progression to ensure adherence to investor guidelines and regulatory requirements. Ensure timely and accurate reconciliation of all financial transactions related to Post Foreclosure Sale and Repossession across all product lines. Leadership and Staff Development (40%) Develop, implement, and continuously refine workflow and strategies for managing Post Foreclosure Sale and Repossession portfolios across credit union products (mortgage, HELOC, secured consumer loans), optimizing for recovery. Analyze portfolio performance trends, legal and regulatory developments, and economic conditions specific to each product type to proactively adjust strategies and operational workflow planning. Establish and monitor key performance indicators (KPIs) for all Post Foreclosure Sale and Repossession operations, driving continuous improvement in efficiency and effectiveness. Evaluate and implement new technologies, systems, or process enhancements to improve efficiency, accuracy, and compliance across all processes and product lines. Lead, mentor, and develop a high-performing and adaptable team of Post Foreclosure Sale and Repossession specialists and managers, across a range of products and legal complexities. Foster a culture of continuous improvement, compliance, accountability, and member-centricity within the department. Conduct regular performance reviews, set clear goals, and provide constructive feedback to team members, promoting professional growth. Oversee staffing, training, and resource allocation to effectively manage the varying demands of different processes and product lines. Regulatory Compliance (20%) Ensure all activities maintain strict adherence to federal, state, and local regulations including applicable knowledge of Fannie Mae, Freddie Mac and MI servicing guidelines and requirements. Ensure teams and staff receive Training specific to Default Management including role-specific compliance training modules addressing function-specific regulatory requirements Develop and maintain robust internal controls for default management activities Implement quality assurance programs to monitor quality and compliance Required Education & Experience (Knowledge, Skills, & Abilities): Degree in Finance, Economics, Business Administration, or related field with advanced degree desired. Minimum of 12 years of progressive experience in mortgage and consumer servicing or related field, with at least 7 years in Default Management and/or legal/compliance practice. Demonstrated expertise in federal and state consumer financial protection laws, including SCRA, TCPA, UDAAP, FCRA, FDCPA, and NCUA/CFPB regulations Knowledge of Fannie Mae, Freddie Mac and MI servicing guidelines and requirements related to Servicing including Collections and Default Management. Thorough understanding of mortgage and consumer loan servicing operational systems and technologies. Experience preferred with systems including but not limited to ACES, ICE/MSP, ALS, NICE, Omilia, FDR, Default Manager, RDN, PACER/AACER and OnBase. Detailed understanding of Default Management processes including knowledge and proficiency with state foreclosure, eviction and repossession laws and decision-making Related experience implementing data and technology solutions that enhance workflow efficiency, automate decision-making, and improve compliance controls Proven success managing Default operations during periods of high-volume Proven ability to manage vendors relationships with complex service requirements Extensive background in real estate asset management, property marketing, and disposition strategies Proven experience in vehicle repossession, auction management, and automotive remarketing operations Background developing and administrating training programs for default management specialists Leadership Competencies and Knowledge, Skills & AbilitiesStrategic Vision and Decision-Making Advanced skills in property valuation, market analysis, and disposition strategy development including strong analytical skills for cost-benefit analysis, ROI calculations, and recovery optimization Ability to use data-driven insights to optimize workflow processes and resource allocation Implementation of technology enhancements that improve default management recovery rates, operational efficiency and compliance management. Implementing key performance indicators (KPIs) that drive business decisions and measure success including performance standards and accountability measures for all team members Experience translating business objectives into operational action plans Experience making difficult decisions balancing operational needs, compliance requirements, and financial objectives Team Development and Management Proven ability to recruit, develop, and retain top talent in default management Mentorship skills and commitment to employee growth and development including identifying training needs and coordinating training priorities Ability to manage through organizational change and transformation initiatives Foster a positive, high-performance culture that emphasizes both results and employee engagement Communication Excellent verbal and written communication skills across all organizational levels Ability to translate regulatory and operational concepts into clear communications Negotiation skills with members, investors, insurers, regulators, and service providers Preferred Education & Experience (Knowledge, Skills, & Abilities): Experience at a top-tier credit union, mortgage servicer or financial institution Deep knowledge of regional real estate markets and automotive wholesale channels Real estate licenses (broker/appraiser), certified asset manager (CAM), or automotive remarketing certifications. Job Environment & Physical Requirements: Work is performed in an office setting, some hybrid or remote work for self and staff. Internal candidates meeting all requirements will be given preference. Other duties as assigned by leadership SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law. Disclaimer State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Purpose The Member Services Officer possesses all the essential knowledge of an Associate Member Services Officer. MSOs exhibit the ability to perform account maintenance, open all account types, assist and approve members in all areas of consumer lending, and are able to assist in all other services. Enhanced Expectations and Responsibilities at this Position Level* Passing score on Consumer Lending Program (CLP) exam and completion of the in-person New Consumer Lender Learning Program required within 6 months of hire. Assist members in all areas of consumer lending. Maintain a current and comprehensive knowledge of credit union products and services. Proficiency in account maintenance and opening all account types for members while following Member Identification Procedures. Open and process maintenance on tax advantaged accounts, process foreign and domestic wire transfers, redeem savings bonds, and help order and return foreign currency. Must have basic knowledge of cash operations at the direction of management. Organize community events as requested by management. Performance Expectations and Essential Responsibilities* Comply with all Credit Union policies and regulatory requirements. Ensure all member information remains confidential and members' accounts are accessed for business purposes only. Follow all security and control procedures. Serve members by processing transactions in the appropriate system. Thorough understanding of SECU Check Acceptance Guidelines and Hold procedures. Greet and assist members in a courteous, professional, and timely manner through all service channels - in-person, phone, and digital communication. Interact with other departments to facilitate member requests. Organize, file and scan documents daily. Process foreign and domestic wires. Troubleshoot problems with member accounts, cards, and on-line access including processing disputes. Knowledgeable in basic Financial Advisory and Real Estate Services and able to provide quality referrals. Review and take appropriate action on various reports. Establish and facilitate member safe deposit box access. Perform subsequent advances on existing open and home equity lines of credit. Contact members and document efforts regarding deposit and/or loan collection reports as directed by management. Execute Notary Public services as requested by management. Exhibit a positive attitude toward members and teammates while maintaining professional appearance and demeanor. Participate in additional training and continuing education. Regular attendance and punctuality are mandatory. Complete additional tasks assigned by management and other administrative duties as needed. Minimum Requirements Must have high school diploma or GED equivalent. Preferred - Bachelor's degree, or Certified Credit Union Executive Certification, or Associate of Arts degree or Associate of Science degree via the North Carolina Community College Transfer Program (NC-CTP). Must possess an aptitude for meeting people and developing member confidence, respect, and trust in Credit Union. Must have excellent communication skills, both verbal and written. Demonstrated ability to work independently and as part of a team. Must be self-motivated and dependable. Must have a demonstrated ability to problem solve and use good judgment Must be an active listener and communicator. Minimum of 2 years directly related experience strongly preferred. Consistently demonstrates SECU's Core Values. Must complete the Credit Unions Core Module Program within 12 months of hire date as a condition of employment. Job Environment Office setting with physical proximity to other employees and members. Some background noise from other employees, printers, telephone and coin machine. Physical Demands Must be able to comprehend and carry out job demands. Job requires a substantial amount of sitting. Use hands and fingers to press keys on a computer keyboard to enter or retrieve information. Use hands and fingers to press telephone keypad and lift telephone receiver. Must be able to comprehend phone calls. Must be able to lift 10-15 pounds. * Performance Expectations and Essential Responsibilities represent responsibilities in which team members are expected to have already demonstrated proficiency at prior position levels. Team members are expected to continue to perform in those areas and become more proficient as they gain additional experience. Enhanced Expectations and Responsibilities represent additional responsibilities of the Member Services Officer position. Employees are expected to achieve proficiency in these areas while in the Member Services Officer position. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law. Disclaimer State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Position will operate as a member of the Enterprise Applications team, responsible for developing APIs and workflows in the MuleSoft Anypoint and CloudHub platforms to meet the current and growing demands of the Credit Union. Individual will be responsible for understanding, analyzing, and translating business needs and product requirements into technical solutions autonomously. Individual will engage and partner with stakeholders across the organization throughout the development, execution, and testing phases of assigned initiatives. Individual should elevate the skills and expertise of teammates as a technology leader working to improve the engineering processes and overall excellence. 20% - Support, troubleshoot and assist the resolution production incidents in an on-call rotation. Maintain Jira stories and participate in daily stand ups to communicate roadblocks and status updates to the team. 50% - Responsible for complex involvement in the software development life cycle including the creation, enhancement, implementation, review and code management of APIs. Perform development tasks according to established company, department, and project standards. Continuously evaluate and facilitate updates to these standards as technology evolves. Perform code reviews, code merges and design reviews with peers. Leverage devops best practices to automate and improve system reliability, code promotion and testing within the SECU API landscape. 20% - Lead development efforts for multiple projects simultaneously, with varied degrees of complexity and duration. Perform review and refinement of the product backlog and assist with their prioritization, acceptance criteria and overall completness. Provide on the job mentoring to junior level developers to help upskill and support the team. 10 % - Drive the evolution of our technology platforms and development standards to ensure that we deliver scalable software solutions to business requirements. Stay up to date on the latest industry trends and technical advancements and push the envelope with innovative and creative thinking. Required Knowledge, Abilities, Skills: MuleSoft Anypoint Developer with 5+ years of professional development experience or 5+ years experience with an equivalent integration platform or programming framework such as TIBCO Businessworks, SoftwareAG web Methods, Apache Camel, Java Spring boot API development or .Net API development Experience developing for high availability and scalability Ability to lead and coordinate meetings and working sessions between assigned lines of business, Information Security, Legal, Compliance, and other various teams. Professional experience with Jira, Git (using git flow), Confluence or Sharepoint, Postman and Microsoft Visio or Lucid Charts Must be able to confidently interact with technical, non-technical, and management staff. Ability to not only build technology solutions but explain your solution architecture and technology choices to enterprise Architects and senior leadership. Must be able to speak English fluently Desired Education, Experience, Knowledge, Abilities, and Skills: Mulesoft Certified Developer Advanced skills in implementing Service APIs with the market leading API management tools and microservice based architecture, containers, and automation. Experience working with middleware deployed within the Amazon Web Services cloud. Experience assessing and managing technology and cyber security risks related to application, network, and infrastructure. Extensive experience working with relational databases and large data sets. Extensive experience working in large, enterprise level programs/projects, preferably with a background in Financial Services. Integration experience with SaaS, distributed and Mainframe based systems SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law. Disclaimer State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! The Security Engineer - IAM is a mid-level role responsible for enhancing and evolving SECU's IAM practices, processes, and solutions. This individual will serve as a key technical resource, providing operational support, management, implementation, and strategic development of IAM solutions, including Privileged Access Management (PAM), Single Sign-On (SSO), Identity Governance and Administration (IGA), Multi-Factor Authentication (MFA), Active Directory (AD), Customer Identity and Access Management (CIAM), and other IAM technologies. The engineer will provide input and have some responsibility with designing and optimizing IAM frameworks, driving automation, and ensuring alignment with security best practices and compliance requirements. Additionally, they will actively collaborate with cross-functional teams, mentor junior engineers, and work closely with key stakeholders to strengthen the adoption of IAM controls and solutions while contributing to the overall cybersecurity strategy. Responsibilities: (30%) Perform operational support and maintenance of technical security solutions to enhance SECU's security posture. (20%) Assist in the configuration and tuning of security tools and integrations with enterprise controls and tools. (20%) Participate in identification of service quality, documentation, and operational efficiency and improvement opportunities. (10%) Participate in on-call rotation and serve as a resource for technical support of information security technologies. (10%) Mentor and collaborate with junior engineers. (10%) Pursue and maintain additional skills and certifications commensurate with the role to remain current on advancing cyber security trends. Responsibilities will include participation in special assignments and cross-functional initiatives as required. Required Education & Experience (Knowledge, Skills, & Abilities): Candidate must live in North Carolina or contiguous state. Bachelors degree in Computer Science, Information Technology, Cyber Security, or related field. Additional 2 years of relevant experience can be considered in lieu of degree. Minimum 2 year of experience in related field. General IAM Solutions Experience supporting one or more IAM solutions such as PAM, SSO, Directory Services, IGA, CIAM, and MFA Understanding of IAM Concepts Demonstrated experience and understanding of core IAM principles, such as authentication, authorization, provisioning, and access control. Demonstrated experience and understanding of identity lifecycle management (creation, modification, and deletion of user accounts). Basic Programming/Scripting Skills Ability to leverage and understand scripting languages such as Python, PowerShell, or Bash for automating tasks. User and Role Management Experience in managing user accounts, groups, roles, and permissions within an IAM system. Security Awareness Understanding of security principles, including least privilege, segregation of duties, and access reviews. Incident Response and Troubleshooting Ability to investigate and resolve access-related issues and incidents. Experience with IAM-related logs and monitoring tools for diagnosing and fixing issues. Ability to identify discrepancies or potential security risks in access control settings. Communication Skills Ability to document processes, policies, and procedures clearly and concisely. Skills in communicating technical concepts to non-technical stakeholders. Preferred Education & Experience (Knowledge, Skills, & Abilities): Bachelors degree in Computer Science, Information Technology, Cyber Security, or related field. Preferred 2-5 direct years of experience. Ability to manage role-based access control (RBAC) policies. Experience working in cross-functional teams, including IT, security, and compliance. Ability to collaborate with stakeholders to understand access requirements and implement them effectively. Experience working within a DevOps environment. Professional certifications such as: CISSP, CISA, CISM, GIAC, CGEIT, CRISC, OSCE, or other relevant industry certification and/or desire to obtain such certifications. Work Environment & Physical Requirements: *Note: “Working Conditions” or “ADA” - open to other language Computer for prolonged periods SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law. Disclaimer State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! PURPOSE: To provide exemplary member service through all delivery channels, handle functions such as cash box management, account opening and maintenance, phone inquiries, safe deposit boxes, and all other services as needed. DIMENSIONS: This person greets members and responds to their needs or directs them to the appropriate person, department or source. Dispenses information about various types of accounts and other Credit Union services. Members compose a cross section of our community and require people-oriented employees with patience, enthusiasm, professionalism, confidentiality, maturity, and good communication skills. DUTIES: Handle establishment of new membership, open all accounts, and process changes in accounts. Educate members on available services and make recommendations based on their needs. Key all required transactions into the Margo system and balance cash drawer with accuracy. Balance the vault, ATM, TCD and coin sorter. Operate drive-thru window as needed. Keep daily and monthly records of the following reports: vault control, returned checks, Visa gift cards, theme park tickets, forgeries, and coin sorter. Prepare, order, and verify cash delivery and shipment once a week. Assist members with account problems, checking reconciliations, or errors in transactions. Grant subsequent advances on existing credit cards, open lines and home equity lines of credit - consult with an approving officer prior to advance. Answer phone, file paperwork, scan documents into Image System, and perform other clerical duties as needed. May begin training in other areas of branch operations as needed Other duties as assigned. REQUIREMENTS: Should possess a high level of self-control, self-confidence, good basic mathematical skills, good organizational and communication skills, positive attitude, and neat appearance. Fast-paced environment - must be able to use sound judgment when making decisions and work well under pressure. Must be willing to engage in ongoing training and professional development. Other training and education as required by management. Should have basic computer skills. Attendance in accordance with assigned schedule is required Must be able to speak English fluently. Must be able to cooperate and collaborate with co-workers. Must be cordial in all interactions with members and co-workers. Must adhere to the work schedule and attendance policy established by manager. JOB ENVIRONMENT: Office setting with physical proximity to other employees. Some background noise from other employees, copy machine, and telephone. PHYSICAL DEMANDS: Uses hands and fingers to lift telephone receiver to answer incoming calls and transfer such calls to appropriate destination. Uses hands and fingers to press keys on adding machine to add information for member transactions. Uses hands and fingers to press keys on a computer keyboard to enter data and retrieve information. Sits 80%, stands 10%, and walks 10% of the time. Must communicate clearly to answer members questions and to describe member services. Must listen intently to members questions and concerns in order to facilitate quality service. Visual acuity is necessary in completing forms for members, such as check order forms, deposit and withdrawal slips, savings documentation, etc. May order supplies for the branch using computer terminal. Maintains manual cash drawer, counting currency daily to balance cash drawer. May climb stairs when branch is located on multiple levels. Must be able to comprehend and carry out verbal and written instructions. Must be able to lift 5 pounds SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law. Disclaimer State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

Job Title: Network Engineer Raleigh, NC. Hybrid Position, must live locally. The Network Engineer designs, implements, and maintains network technologies including enterprise VolP, telecommunications, routers, switches, firewalls, and wireless platforms. The role works closely with the Sr. Network Engineer to provide detailed network designs, implementation plans, migration/rollback strategies, and disaster recovery plans. The Network Engineer also works closely with internal staff, business units, and vendors to ensure stability and availability of the network infrastructure and network capacity. As a key contributor to the Coastal team, your responsibilities will be: * (30%) Designing and implementing network devices and applications (core network and branch networks routers and switches), Wireless networks, data circuit and telecommunications, cable management, corporate VoIP, data center DMZ's, enterprise network management and reporting tools, and other supporting network technologies. * (30%) Assisting and supporting the on-going development of enterprise IT network management and strategies including all LAN/WAN devices, network modifications and upgrades, enterprise network monitoring/alerting, network uptime and usage statistics/reporting, incident response, and assisting or leading the planning, execution, and project management role of small-medium size IT based projects. * (20%) Identifying, assessing, and mitigating network impacts to the organization. * (20%) Integrating network management, support, and requirements into the Systems/Network production implementation certification processes. Interested? Here are the qualifications we need to see on your resume: Experience: * Four years' experience with the implementation, operation, and support of enterprise networks and supporting technologies * Cisco hardware and collaboration experience preferred * Experience in a depository institution preferred Education: * IT related college degree or three additional years of experience * At least one of the following certifications is required: CCNA, CCNP, CCNP - Collaboration (Voice) Essential cognitive/physical/social requirements of position: Must be able to learn and retain information; remain in a stationary position; constantly operate a computer; and converse with others on a continual basis. For consideration visit ***************************************** . You can also scroll back up to the top of this page to the "Apply Now" section. Deadline for Application: All resumes must be received on or before 1/21/2026 Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Coastal Federal Credit Union is committed to providing reasonable accommodations to applicants who may have disabilities. If you need special assistance or an accommodation in applying for employment, please contact our HR department at ********************. Request for reasonable accommodation will be considered on a case by case basis. "It's our duty to create a workplace and company culture where everyone feels heard and valued, and is appreciated for their unique backgrounds, experiences, and perspectives. At the end of the day, what truly matters is that every person who walks through our doors believes that they are an integral part of our team and can bring their best, true self to work each day. Building a culture of inclusivity means creating an environment where everyone thrives and succeeds together." * Tyler Grodi, CEO VEVRAA Federal Contractor Equal Opportunity/Affirmative Action Employer Minority/Female/Disability/Veterans

Job Description Opportunity: Community Impact Specialist Temp (Great Intern Opportunity) Dept: Community Impact Position Location: Various locations including our Raleigh home office, Coastal branch locations, college campuses, Coastal Credit Union Music Park, and employers across the Triangle. Hours: Approximately 20-25 hours per week. Schedule determined by programming and individual's availability and will vary from week to week. Length of Program: 10 Months Program Overview: Coastal Credit Union's Community Impact team cultivates partnerships, allocates funds, and promotes activities and events serving a variety of causes. The Community Impact Specialist Program offers participants the unique opportunity to engage with our team, corporate partners, Coastal internal departments, Credit Union members, and the local community. The program includes exposure to career pathways throughout the Credit Union industry and is designed, in partnership with local colleges/universities and community partners, to provide a comprehensive experience through diverse activities and events. Program Goals: Provide specialist with hands-on experience in community engagement and financial education Offer exposure to the credit union industry, emphasizing local economic development and community impact Develop professional skills including leadership, communication, public speaking, and teamwork Support Coastal's community projects and initiatives Program Components: Be a brand ambassador: represent and promote Coastal Credit Union at community events Gain insight and experience: through rotations across departments and external partners Learn and develop professionally: Credit union operations, financial literacy, community impact, public speaking, skill building workshops Participate in projects and presentations: work on a meaningful project and deliver a final presentation Receive feedback & program evaluation through check-ins, performance coaching, and exit interviews Interested? Here are the qualifications we need to see on your resume: Education: Currently enrolled in high school (minimum age 16) or college (undergraduate or graduate) Skills & Experience: Proficiency in Microsoft Word, Excel, and social media platforms Please provide a recommendation letter from a school advisor NC work permit required if under the age of 18 For consideration visit ***************************************** . You can also scroll back up to the top of this page to the "Apply Now" section. Deadline for Application: All resumes must be received on or before 1/26/2026 Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Coastal Federal Credit Union is committed to providing reasonable accommodations to applicants who may have disabilities. If you need special assistance or an accommodation in applying for employment, please contact our HR department at ********************. Request for reasonable accommodation will be considered on a case-by-case basis. "It's our duty to create a workplace and company culture where everyone feels heard and valued, and is appreciated for their unique backgrounds, experiences, and perspectives. At the end of the day, what truly matters is that every person who walks through our doors believes that they are an integral part of our team and can bring their best, true self to work each day. Building a culture of inclusivity means creating an environment where everyone thrives and succeeds together." -Tyler Grodi, CEO VEVRAA Federal Contractor Equal Opportunity/Affirmative Action Employer Minority/Female/Disability/Veterans

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Purpose Provide highest quality member service through the origination of quality residential mortgage and equity loan applications received through all delivery channels across the organization. Duties Receive and assist in the completion of real estate related loan applications, while serving as the primary point of contact for applicants during the application and initial approval stages. Counsel potential home buyers and existing homeowners, while taking complete and accurate real estate loan related applications, and obtaining required documentation to facilitate initial loan approval. Determine applicant(s) needs and offer appropriate mortgage products. Independently assess applicant(s) credit worthiness, and affordability, with the ability/authority to extend initial pre-approval to applicant(s). Identify, develop, and maintain a source of referrals for new mortgage lending opportunities. Follow up with prequalified applicants and on other leads in a timely and effective manner. Properly price and disclose loan applications. Coordinate member engagement with Real Estate Lending Processing Center within Loan Administration. Make recommendations regarding other Credit Union products and services. Assist membership with servicing of existing mortgage and home equity loans. Maintain a comprehensive knowledge of all real estate lending products, policies, procedures, and regulatory compliance. Educate members on available services and make recommendations based on their needs. Ensures well documented, easy to review loan application history notes within the Loan Origination System. Support branch employees with all real estate related needs and ensuring employees have the information needed in order to be comfortable referring all potential applicants to discuss mortgage lending opportunities. Engage with the community on a regular basis by meeting with realtors and other third parties as well as attending community events in order to build and maintain mortgage loan pipeline. Answer phone and perform other clerical duties as needed. Complete additional tasks assigned by management. Requirements 4-year degree, CCUE Certification, or Associate in Arts degree or Associate in Science degree via the North Carolina College Transfer Program (NC-CTP) preferred. Minimum of 2 years' lending experience. Must possess the highest level of integrity and objectivity. Must possess excellent communication skills, both verbal and written. Must be able to communicate with branch personnel, VPs, SVPs, attorneys, members, appraisers, realtors, etc. Must have strong networking and relationship development skills. Meets compliance and regulatory standards. Makes lending decisions consistent with SECU loan policies. Has registered as an active MLO with the NMLS. Must be organized and detail oriented. Must be willing to engage in ongoing training and professional development. Must have basic computer skills. Must be able to speak English fluently. Must understand and be dedicated to the Credit Union philosophy and work ethic. Must adhere to the work schedule and attendance policies established by the Credit Union. Job Environment Office setting with physical proximity to other employees and members. Some background noise from other employees, copy machine, and telephone. Some local travel may be required. Physical Demands Must be able to comprehend and carry out job demands. Job requires a substantial amount of sitting. Use hands and fingers to press keys on a computer keyboard to enter or retrieve information. Use hands and fingers to press telephone keypad and lift telephone receiver. Must be able to comprehend phone calls. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law. Disclaimer State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.