COASTAL HEALTH ALLIANCE jobs - 20 jobs

Front Office Check-In / Check-Out Representative Coastal Health is a leading provider of quality healthcare services, dedicated to offering exceptional care and a supportive work environment. We are currently seeking a motivated and career-oriented Front Office Check-In / Check-Out Representative to join our team! The Front Office Representative plays a key role in ensuring a positive patient experience by managing check-in and check-out procedures, scheduling appointments, collecting payments, and maintaining accurate patient records and accounts. Key Responsibilities: Greet and assist patients and visitors in person and over the phone, providing excellent customer service. Schedule appointments efficiently to optimize provider availability and treatment room use. Monitor patient flow and communicate delays to providers when necessary. Answer patient inquiries and help ease anxieties, maintaining a calm and welcoming reception area. Maintain and update patient records and accounts with accurate personal and financial information. Collect co-pays, balance, and assist with billing and credit policies as needed. Maintain office supplies and equipment by monitoring inventory and ordering as necessary. Assist during patient emergencies by following established protocols. Ensure patient privacy and confidentiality are always maintained. Follow office policies and procedures, and recommend improvements where applicable. Collaborate with team members to support overall office efficiency and patient satisfaction. Qualifications: High School Diploma or equivalent required. Minimum 1 year of experience in a medical office or healthcare setting. Strong customer service and communication skills. Ability to multitask and stay organized in a fast-paced environment. Proficient in scheduling, word processing, and general office software. Professional demeanor with a team-oriented mindset. Strong attention to detail and time management skills. Flexibility and reliability are essential. Competitive wages Health, dental, and vision insurance Life insurance Short- and long-term disability 401(k) plan Up to 3 weeks paid time off 7 paid holidays Opportunities for career growth and advancement within the company Apply today to become part of a healthcare team that values professionalism, compassion, and career development! Qualifications Minimum 1-3 years experience in the medical field preferred. Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus, Team driven attitude, ability to work in a fast-paced environment, and reliable transportation.

Controller - Coastal Health Coastal Health is seeking an experienced, detail-oriented Controller to lead the Accounting department and support the financial operations of a rapidly growing organization. This role is responsible for overseeing day-to-day accounting functions, ensuring accurate and timely financial reporting, and maintaining strong internal controls and efficient financial processes. The Controller will play a key role in financial oversight, reporting integrity, and operational excellence. Key Responsibilities General Ledger & Journal Entries: Oversee and prepare journal entries to ensure accurate and complete financial records. Financial Reporting: Manage the weekly and monthly financial reporting suite, ensuring accuracy, consistency, and timeliness. Budget vs. Actual Analysis: Review and analyze budget-to-actual results, identify variances, and provide meaningful insights to leadership. Bank Reconciliations: Oversee and review bank reconciliations to ensure alignment between bank records and the general ledger. Tax & Financial Workpapers: Prepare and review workpapers for tax filings and reviewed financial statements, ensuring compliance with applicable regulations. Asset & Debt Schedules: Maintain and monitor fixed asset, depreciation, and debt schedules. Cash Management: Oversee cash transfers between entities, escrow accounts, and shared operating accounts, ensuring proper controls and documentation. Month-End Close: Lead the month-end close process, including review and posting of journal entries and reconciliation of accounts. Process Improvement: Identify and implement improvements to accounting processes, controls, and reporting efficiency. Qualifications Experience in Medical Field Minimum of 2+ years of progressive accounting experience, preferably in a corporate or multi-entity environment. Strong knowledge of GAAP, financial reporting, budgeting, and forecasting. Proficiency in accounting systems and Microsoft Office Suite, with advanced Excel skills. Exceptional attention to detail with strong organizational and time management abilities. Ability to work independently while effectively collaborating with leadership and cross-functional teams. Strong analytical, problem-solving, and decision-making skills.

Coastal Health | Orange Park/ Fleming Island About the Opportunity Coastal Health is seeking a dedicated and compassionate Primary Care Physician to join our growing, patient-centered team in Orange Park/ Fleming. This is an exceptional opportunity to become part of a collaborative and well-established organization committed to delivering outstanding care to our community. Position Overview As a Primary Care Physician at Coastal Health, you will: Provide and manage comprehensive patient care, including physical exams, assessments, diagnoses, and treatment plans. Prescribe medications and develop treatment regimens as appropriate for assessed medical conditions. Refer patients to specialists and coordinate care across disciplines as needed. Work collaboratively with a team. Participate in health promotion, patient education, and disease prevention programs. Adhere to departmental policies, quality standards, and infection control procedures. This is a 100% outpatient position - no inpatient coverage required. Qualifications Required: Board Certification or Board Eligibility in Family Medicine or Internal Medicine Unrestricted Florida medical license (or eligibility for licensure) Current, unrestricted DEA registration No history of license revocation, restriction, or suspension Education & Experience: Doctor of Medicine (M.D.) or Doctor of Osteopathic Medicine (D.O.) 3-5 years of directly related experience (including residency) Federal DEA Certification Skills & Abilities Excellent diagnostic, clinical, and communication skills Strong ability to assess, observe, and document patient symptoms and progress Knowledge of current medical care standards, pharmaceuticals, and treatment protocols Ability to work effectively both independently and collaboratively Experience training or mentoring clinical staff is preferred Compensation & Benefits Competitive compensation package Comprehensive benefits (medical, dental, vision, life, short- & long-term disability) Paid time off (PTO), CME allowance, and paid holidays Sign-on bonus and relocation assistance About Coastal Health Coastal Health is a multi-specialty healthcare organization headquartered in Jacksonville, Florida, proudly serving patients across a broad range of medical needs. With over 80 certified providers and more than 500 staff members, we deliver high-quality, compassionate care in specialties including: Primary Care, Spine & Pain Management, Orthopedics, Physical Therapy, Nephrology, Psychiatry, Addiction Medicine, and Ambulatory Surgery. Our mission is simple: to provide exceptional, patient-centered care to individuals and families at every stage of life. How to Apply Interested candidates are encouraged to apply by submitting a resume and cover letter detailing their qualifications and interest in the position. We look forward to hearing from you! Qualifications Minimum Job Requirements: Medical doctor with 3 to 5 years of directly related experience which may include residency in a directly related medical specialty. Federal DEA Certification; Medical Specialty License or Certification; Board certified or Board Eligible in Specified Area of Medical Specialty. Knowledge, Skills and Abilities Required: Ability to observe, assess, and record symptoms, reactions, and progress. Knowledge of legal and ethical standards for the delivery of medical care. Knowledge of relevant drugs and non-pharmaceutical patient care aids and ability to prescribe dosages and instruct patients in correct usage. Ability to maintain quality, safety, and/or infection control standards. Knowledge of community medical diagnostic and patient care services in area of medical expertise. Knowledge of related accreditation and certification requirements. Knowledge of current principles, methods and procedures for the delivery of medical evaluation, diagnosis and treatment in area of expertise. Ability to work both independently and in a team environment. Effective verbal and written communication skills. Ability to supervise, advice, and train clinical professionals and/or students in area of expertise. Ability to develop and present educational programs and/or workshops.

Medical Assistant - Coastal Health Location: Coastal Health San Pablo Primary Care | Department: Clinical Operations | Position Type: Full-Time Coastal Health is seeking a motivated, career-oriented Medical Assistant to join our growing team! This role supports both clinical and administrative functions, helping to provide quality patient care and ensure efficient daily operations. Key Responsibilities Clinical: Record vital signs and prepare patients for exams Assist with procedures and administer medications/injections Collect and process lab specimens Maintain clean and stocked exam rooms Educate patients on treatment plans Administrative: Greet and register patients; verify insurance Schedule appointments and handle inbound calls Manage medical records and coordinate referrals Support billing, coding, and insurance documentation Maintain patient confidentiality (HIPAA compliance) Qualifications High school diploma or GED required Medical Assistant diploma (certification preferred) CPR certification + up-to-date immunizations (Hep B, TB) Minimum 3 years of MA experience (Athena EMR preferred) Must be skilled in EKGs, vital signs, venipuncture, and injections Able to multitask in a fast-paced primary care setting Benefits Competitive wages Medical, dental, vision, and life insurance Short- & long-term disability 401(k) plan Up to 3 weeks paid time off + 7 paid holidays Career growth in a supportive environment Apply Today! Join a team that values your experience and supports your professional growth. We're excited to meet the next great addition to our care team! Qualifications Qualifications: Education: High school diploma or general equivalency diploma (GED), medical assistant diploma from an accredited vocational institution, or a community college course in medical assisting. Appropriate certificate indicating passing grade for specific specialty if working in specialty department; e.g., pediatric medical assistant exam. Experience: Minimum one year of recent experience working in a medical facility as a medical assistant or documented evidence of completed Medical Assistant externship. Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection current experience. Other Requirements: Current documentation of medical assistant certification. Must possess a current CPR certification and current health records with the appropriate immunizations to work in the health care field (hepatitis B and tuberculosis). Performance Requirements: Knowledge: Knowledge of health care field and medical office protocols/procedures. Knowledge of specific assisting tasks related to particular medical practice. Knowledge of information that must be conveyed to patients and families. Skills: Skill in performing medical assistance tasks appropriately. Skill in tact and diplomacy in interpersonal interactions. Skill in understanding patient education needs by effectively sharing information with patients and families. Abilities: Ability to learn and retain information regarding patient care procedures. Ability to project a pleasant and professional image. Ability to plan, prioritize, and complete delegated tasks.

Phone Representative - Corporate Office (Primary Care Support) We are currently seeking a motivated, career-oriented Bilingual Phone Representative to join our team at the corporate office. This position is responsible for handling inbound calls for our primary care offices, assisting patients with scheduling, general inquiries, and account information-all over the phone. This is not a front desk or in-office patient-facing role. All work is performed at the corporate office, supporting multiple primary care locations. Position Benefits Our comprehensive benefits package includes (but is not limited to): Competitive wages Health, dental, and vision insurance Life insurance Short & long-term disability 401(k) Up to 3 weeks paid time off 7 paid holidays An environment that fosters career and personal growth with opportunities for advancement within the company Responsibilities Provide excellent customer service by answering inbound calls from patients of our primary care offices Schedule, reschedule, and cancel appointments according to office protocols Verify and update patient demographic and insurance information in the system Collect and process patient payments over the phone, when applicable Respond to patient questions or route calls to the appropriate department Maintain confidentiality of all patient and financial information in compliance with HIPAA regulations Follow established company policies and procedures to ensure efficient daily operations Contribute to a positive and professional team environment Job Specifications (Education/Licensure/Certifications) High school diploma or GED required Job Experience Minimum 1 year of recent experience working in a medical office or call center environment Experience handling inbound calls required Familiarity with medical terminology preferred Knowledge, Skills & Abilities (KSA Requirements) Ability to work in a fast-paced, team-oriented environment Excellent communication and customer service skills Strong organizational and multitasking abilities Attention to detail and professionalism Working knowledge of medical terminology Qualifications Minimum 1 year experience in the medical field preferred. Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus, Team driven attitude, ability to work in a fast-paced environment, and reliable transportation.

X-Ray Technician (Full-Time) Coastal Orthopedic Offices Coastal Orthopedic Offices is seeking a skilled and motivated Full-Time X-Ray Technician to support our physicians in the diagnosis and treatment of orthopedic conditions. The ideal candidate will be committed to patient safety, high-quality imaging, and efficient clinical operations. Responsibilities Operate X-ray and fluoroscopic equipment to assist physicians with diagnosing and treating orthopedic injuries and conditions. Prepare patients for radiologic procedures by explaining processes and positioning patients appropriately. Ensure patient, self, and staff safety by adhering to all radiation protection and safety protocols. Perform radiographic procedures according to established clinical standards, policies, and procedures. Select appropriate technical factors and adjust radiographic controls to produce high-quality diagnostic images. Position patients accurately and obtain X-rays of specific anatomical areas as ordered by physicians. Review images for clarity and accuracy; repeat imaging when necessary to ensure diagnostic quality. Process and distribute radiographic images to physicians and appropriate medical staff in a timely manner. Maintain accurate patient records, daily logs, and required reports. Perform quality assurance and quality control checks to ensure equipment compliance with regulatory and departmental standards. Clean, maintain, and perform minor adjustments to radiographic equipment; report equipment issues and coordinate repairs as needed. Maintain radiographic supplies and inventory; order supplies as necessary. Follow infection control policies and maintain a clean and safe work environment. Comply with all federal, state, and organizational safety and regulatory requirements. Education Associate's degree or certificate in Radiologic Technology from an accredited X-ray technician program. Experience One to three years of experience as an X-ray Technician, preferably in a medical practice or orthopedic setting. Licensure/Certification ARRT certification and state licensure required (or eligible, per state regulations). Qualifications Job Specifications (Education/Licensure/Certifications): High school diploma or general equivalency diploma (GED) required, higher education in health care preferred, active Florida RT or BMO license. Job Experience: Minimum one year of recent experience working in a medical facility as a BMO or RT.

Office Manager (Medical Practice) Coastal Health Coastal Health is seeking an experienced and dependable Office Manager to oversee the daily administrative and operational functions of our medical office. This role is critical to ensuring efficient workflows, high-quality patient service, staff performance, and compliance with healthcare regulations. The ideal candidate has strong leadership skills, medical office experience, and the ability to manage both people and processes in a fast-paced healthcare environment. Key Responsibilities Operations & Leadership Oversee daily operations of the medical office to ensure efficient, smooth, and patient-centered workflows. Supervise and support front office staff, medical assistants, referral coordinators, and other administrative personnel. Conduct daily staff huddles to review schedules, staffing needs, patient volume, and operational priorities. Manage daily patient flow, including new patient referrals, scheduling efficiency, and patient retention. Serve as a liaison between office staff and the home office, communicating updates, policies, and operational needs. Manage provider schedules, including time-off requests and coverage coordination. Ensure appropriate staffing levels in alignment with budgetary guidelines and MGMA benchmarks. Staff Management Monitor employee performance, attendance, payroll, and time-off requests. Address employee concerns, provide corrective action when necessary, and foster a professional work environment. Maintain and regularly review the Manager Quick Start Guide and other operational tools. Administrative & Financial Oversight Maintain accurate medical records and ensure proper documentation and filing systems. Oversee medical billing and insurance claims processes, ensuring timely submissions, follow-ups, and resolution of denials. Ensure patient billing statements are issued appropriately and unpaid balances are addressed. Monitor office accounts and administrative expenses within budget parameters. Compliance & Quality Ensure compliance with HIPAA, employment laws, privacy regulations, and other applicable healthcare regulations. Support and enforce established policies, procedures, safety standards, infection control practices, and accreditation requirements. Participate in quality improvement initiatives and maintain regulatory readiness. Facilities & Inventory Management Oversee the condition and maintenance of medical equipment, office furniture, and supplies. Coordinate and manage medical and office supply ordering, inventory levels, and par systems. Track deliveries, restock inventory using FIFO (First In, First Out) practices, and communicate inventory transfers between facilities. Education Bachelor's degree preferred, ideally in Healthcare Administration, Business Administration, or a related field. Experience Minimum of three to five years of healthcare experience required. At least one year of management or leadership experience in a medical office or healthcare setting required. Performance Requirements Knowledge Strong knowledge of medical office operations, healthcare terminology, and insurance reimbursement processes. Skills Excellent organizational, leadership, and supervisory skills. Ability to plan, delegate, and manage multiple priorities effectively. Strong problem-solving skills with the ability to evaluate and improve existing workflows and procedures. Qualifications Education: Bachelor's degree preferred, preferably with coursework in health care administration. Experience: Minimum three - five years of healthcare experience required, including one year of management or specific leadership experience in health care. Performance Requirements: Knowledge: Knowledge of medical practices, terminology, and reimbursement policies. Skills: Skill in planning, organizing, delegating, and supervising. Skill in evaluating the effectiveness of existing methods and procedures. Skill in problem solving. Skill in verbal and written communication. Abilities: Ability to read, interpret, and apply policies and procedures. Ability to set priorities among multiple requests. Ability to interact with patients, medical and administrative staff, and the public effectively.

Advanced Practice Registered Nurse (APRN) Coastal Health | Full-Time Coastal Health is seeking a motivated and compassionate Advanced Practice Registered Nurse (APRN) to join our outpatient clinical team. The ideal candidate will provide high-quality patient care under the guidance and collaboration of physicians, supporting our mission to deliver comprehensive and patient-centered healthcare. Position Overview The APRN will be responsible for evaluating patients, diagnosing conditions, developing treatment plans, and prescribing medications within the scope of practice. This role requires strong clinical judgment, excellent communication skills, and the ability to work collaboratively in a fast-paced outpatient setting. Benefits Coastal Health offers a competitive compensation and benefits package, including: Competitive wages Health, dental, and vision insurance Life insurance Short- and long-term disability 401(k) retirement plan Up to 3 weeks of paid time off (PTO) 7 paid holidays Supportive work environment with opportunities for professional and career growth Essential Duties and Responsibilities Conduct comprehensive patient evaluations, including physical examinations and health assessments Order, interpret, and evaluate diagnostic tests and lab results Diagnose medical conditions and develop appropriate treatment plans Prescribe medications and administer treatments, including pain-related therapies and injections Monitor patient therapies and provide continuity of care Consult and collaborate with physicians on complex or non-routine cases Triage patient calls and assess clinical concerns via phone Respond to medical emergencies, including performing CPR when necessary Counsel patients and families on preventive care, wellness, and disease management Accurately document patient care and clinical findings in the medical record Assist in maintaining clinical data or departmental statistics as required Education & Licensure Requirements Master's degree from an accredited Nurse Practitioner program Current Florida Registered Nurse (RN) license or eligibility Current or eligible certification as a Family Nurse Practitioner (FNP) Experience Requirements Minimum of 1-3 years of experience in an outpatient clinical setting (required) Performance Requirements Knowledge Strong understanding of the medical model and collaborative roles of physicians and nurse practitioners Knowledge of anatomy, pharmacology, pathophysiology, clinical medicine, and physical diagnosis Proficiency in patient assessment, medical history collection, and physical examinations Knowledge of care plan development and confidential medical documentation Skills Ability to collect and analyze physiological, emotional, and socioeconomic patient data Strong clinical decision-making skills in both in-person and telephone-based assessments Ability to develop and adjust patient care plans based on changing clinical needs Abilities Ability to make independent, responsible clinical decisions within APRN scope of practice Ability to collaborate effectively with physicians and healthcare team members Ability to educate patients, families, and staff in a clear and supportive manner Physical ability to perform clinical duties requiring manual dexterity, coordination, and full range of motion Qualifications Education: MSN required. Successful completion of advanced practitioner training and certification as a practitioner (general or specialized) from an approved nurse practitioner program. Experience: Minimum three years of professional nursing experience in a clinic setting, plus two years of nurse practitioner experience preferred. Other Requirements: Current state registered nurse license. Current state license as an advanced registered nurse practitioner with prescriptive authority. Current CPR certification. Performance Requirements: Knowledge: Knowledge of advanced practice of nursing including medical terminology, anatomy and physiology, pathophysiology, pharmacology and therapeutics, basic nutrition, behavioral factors, psychosocial/family systems, diagnostic testing, interpretation of results and clinical decision making, alternative treatment modalities. Knowledge of professional nursing theory, practices and regulations related to evaluating and providing patient care, and professional ethics related to the delivery of nursing care. Knowledge of medical equipment and instruments used to administer patient care. Knowledge of common safety hazards and precautions to establish/maintain a safe work environment. Knowledge of health promotion, health risk identification, and patient education principles and techniques. Knowledge of community, professional, and educational resources. Knowledge of practice management systems including electronic health record systems (EHRs). Skills: Skill in oral and written communication; interviewing to gather medical histories; providing presentations, consultations, facilitation, and documentation, e.g., writing medical orders, patient education materials, and medical record updates. Skill in case management, time management, problem solving, crisis intervention, multitasking, and other organizational matters. Skill in modifying methods and techniques of professional nursing to provide appropriate nursing care and in initiating appropriate emergency response and investigatory procedures. Abilities: Ability to analyze complex data and draw conclusions. Ability to interpret, adapt, and apply guidelines and procedures. Ability to establish/maintain effective working relationships with patients, clinical staff, and the public. Ability to competently use Microsoft Office, including Word, PowerPoint, Excel, and appropriate practice management software. Equipment Operated: Standard medical examination room equipment and instruments. Using computer/health information management system. Work Environment: Combination of exam rooms and medical offices. Frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with a Nurse Practitioner such as standing and walking for extensive periods of time. Lifts and carries items weighing up to 10 lbs., occasionally lifts or moves up to 100 lbs. Requires correct vision and hearing to normal range. Requires working under stress in emergency situations and occasionally may involve irregular working hours.

Referral Coordinator - Corporate Office (Orange Park, FL) Coastal Health Coastal Health is seeking a motivated, career-oriented Referral Coordinator to join our growing corporate team in Orange Park, FL. This position is ideal for an individual who thrives in a fast-paced healthcare environment, is detail-oriented, and enjoys working directly with patients, staff, and providers. The Referral Coordinator will manage both inbound and outbound referrals while ensuring an excellent patient experience. Position Overview The Referral Coordinator is responsible for coordinating patient referrals, verifying insurance, assisting with scheduling, and serving as a liaison between patients, providers, and internal departments. The ideal candidate has advanced knowledge of insurance verification and demonstrates strong communication and organizational skills. Key Responsibilities Assist patients via phone. Serve as the primary liaison for patient referral coordination, scheduling, and practice support. Maintain smooth patient flow by coordinating referrals and appointments. Perform accurate data collection, documentation, and retrieval using both electronic and paper systems. Complete registration processes, insurance verification, co-payment collection, authorizations, and referral inquiries. Assist with maintaining medical records and structured filing systems. Provide clerical and administrative support while interfacing with multiple departments. Qualifications Advanced knowledge of insurance verification and related administrative processes. Strong organizational and communication skills. Previous experience in a medical office or referral coordination role preferred. Ability to multitask and maintain accuracy in a high-volume environment. Benefits Coastal Health offers an excellent benefits package, including: Competitive wages Health, dental, vision, and life insurance Short- and long-term disability 401(k) plan Up to 3 weeks paid time off 7 paid holidays Opportunities for professional growth and advancement within the company If you are looking to build a rewarding career with a company that values growth and teamwork, we encourage you to apply and become part of the Coastal Health family. Qualifications Minimum 1-3 years experience in a medical office preferred. High school diploma or equivalent, Customer service, Oral and Written communication skills, Knowledge of medical terminology, Data entry skills, Ability to work in a fast-paced environment, and teamwork. Athena EMR preferred. Insurance experience and previous referral experience a must.

Medical Assistant - Coastal Health Location: Old St Augustine Rd | Department: Clinical Operations | Position Type: Full-Time Coastal Health is seeking a motivated, career-oriented Medical Assistant to join our growing team! This role supports both clinical and administrative functions, helping to provide quality patient care and ensure efficient daily operations. Key Responsibilities Clinical: Record vital signs and prepare patients for exams Assist with procedures and administer medications/injections Collect and process lab specimens Maintain clean and stocked exam rooms Educate patients on treatment plans Administrative: Greet and register patients; verify insurance Schedule appointments and handle inbound calls Manage medical records and coordinate referrals Support billing, coding, and insurance documentation Maintain patient confidentiality (HIPAA compliance) Qualifications High school diploma or GED required Medical Assistant diploma (certification preferred) CPR certification + up-to-date immunizations (Hep B, TB) Minimum 3 years of MA experience (Athena EMR preferred) Must be skilled in EKGs, vital signs, venipuncture, and injections Able to multitask in a fast-paced primary care setting Benefits Competitive wages Medical, dental, vision, and life insurance Short- & long-term disability 401(k) plan Up to 3 weeks paid time off + 7 paid holidays Career growth in a supportive environment Apply Today! Join a team that values your experience and supports your professional growth. We're excited to meet the next great addition to our care team! Qualifications Qualifications: Education: High school diploma or general equivalency diploma (GED), medical assistant diploma from an accredited vocational institution, or a community college course in medical assisting. Appropriate certificate indicating passing grade for specific specialty if working in specialty department; e.g., pediatric medical assistant exam. Experience: Minimum one year of recent experience working in a medical facility as a medical assistant or documented evidence of completed Medical Assistant externship. Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection current experience. Other Requirements: Current documentation of medical assistant certification. Must possess a current CPR certification and current health records with the appropriate immunizations to work in the health care field (hepatitis B and tuberculosis). Performance Requirements: Knowledge: Knowledge of health care field and medical office protocols/procedures. Knowledge of specific assisting tasks related to particular medical practice. Knowledge of information that must be conveyed to patients and families. Skills: Skill in performing medical assistance tasks appropriately. Skill in tact and diplomacy in interpersonal interactions. Skill in understanding patient education needs by effectively sharing information with patients and families. Abilities: Ability to learn and retain information regarding patient care procedures. Ability to project a pleasant and professional image. Ability to plan, prioritize, and complete delegated tasks.

Advanced Practice Registered Nurse (APRN / FNP) Primary Care - Coastal Health Coastal Health is seeking a full-time, motivated Advanced Practice Registered Nurse (APRN) to join our outpatient primary care practice. This role is ideal for a patient-focused provider who thrives in a collaborative physician-led environment and is committed to delivering high-quality, comprehensive care across the lifespan. The APRN will provide primary care services under the supervision of licensed physicians, including patient evaluation, diagnosis, treatment planning, and medication management. The ideal candidate is clinically skilled, compassionate, and committed to continuity of care. Key Responsibilities Perform comprehensive patient evaluations, including medical histories and physical examinations Diagnose and treat acute and chronic medical conditions in a primary care setting Order, interpret, and evaluate diagnostic tests and laboratory results Prescribe medications and administer treatments, including injections Manage pain-related conditions within scope of practice Monitor ongoing therapies and ensure continuity of care Consult with supervising physicians as needed and refer complex or non-routine cases appropriately Triage patient calls and assess clinical concerns, providing guidance or escalation as necessary Respond to medical emergencies, including performing CPR when required Educate patients and families on preventive care, wellness, and disease management Accurately document patient encounters and care plans in the electronic medical record Benefits Coastal Health offers a competitive and comprehensive benefits package, including: Competitive compensation Health, dental, vision, and life insurance Short-term and long-term disability coverage 401(k) retirement plan Up to three weeks of paid time off 7 paid holidays A supportive work environment that encourages professional growth and advancement Basic Requirements Master's degree from an accredited School of Nursing and Nurse Practitioner program Current Florida RN license (or eligibility) Certification (or eligibility for certification) as a Family Nurse Practitioner (FNP) Experience Minimum 1-3 years of experience in an outpatient or primary care setting required Knowledge, Skills & Abilities Knowledge Strong understanding of the medical model and collaborative roles of physicians and nurse practitioners Knowledge of anatomy, pharmacology, pathophysiology, clinical medicine, and physical diagnosis Proficiency in patient assessment, diagnosis, and development of treatment plans Understanding of medical documentation standards and patient confidentiality Skills Ability to gather and analyze clinical, socioeconomic, and psychosocial patient data Strong clinical judgment when evaluating patients in person or via telephone triage Ability to develop and adjust patient care plans based on clinical status Abilities Ability to make sound clinical decisions within the APRN scope of practice Strong collaboration skills with physicians and healthcare team members Ability to clearly educate patients, families, and staff Physical ability to perform clinical duties, including manual dexterity and mobility Qualifications Education: MSN required. Successful completion of advanced practitioner training and certification as a practitioner (general or specialized) from an approved nurse practitioner program. Experience: Minimum three years of professional nursing experience in a clinic setting, plus two years of nurse practitioner experience preferred. Other Requirements: Current state registered nurse license. Current state license as an advanced registered nurse practitioner with prescriptive authority. Current CPR certification. Performance Requirements: Knowledge: Knowledge of advanced practice of nursing including medical terminology, anatomy and physiology, pathophysiology, pharmacology and therapeutics, basic nutrition, behavioral factors, psychosocial/family systems, diagnostic testing, interpretation of results and clinical decision making, alternative treatment modalities. Knowledge of professional nursing theory, practices and regulations related to evaluating and providing patient care, and professional ethics related to the delivery of nursing care. Knowledge of medical equipment and instruments used to administer patient care. Knowledge of common safety hazards and precautions to establish/maintain a safe work environment. Knowledge of health promotion, health risk identification, and patient education principles and techniques. Knowledge of community, professional, and educational resources. Knowledge of practice management systems including electronic health record systems (EHRs). Skills: Skill in oral and written communication; interviewing to gather medical histories; providing presentations, consultations, facilitation, and documentation, e.g., writing medical orders, patient education materials, and medical record updates. Skill in case management, time management, problem solving, crisis intervention, multitasking, and other organizational matters. Skill in modifying methods and techniques of professional nursing to provide appropriate nursing care and in initiating appropriate emergency response and investigatory procedures. Abilities: Ability to analyze complex data and draw conclusions. Ability to interpret, adapt, and apply guidelines and procedures. Ability to establish/maintain effective working relationships with patients, clinical staff, and the public. Ability to competently use Microsoft Office, including Word, PowerPoint, Excel, and appropriate practice management software. Equipment Operated: Standard medical examination room equipment and instruments. Using computer/health information management system. Work Environment: Combination of exam rooms and medical offices. Frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with a Nurse Practitioner such as standing and walking for extensive periods of time. Lifts and carries items weighing up to 10 lbs., occasionally lifts or moves up to 100 lbs. Requires correct vision and hearing to normal range. Requires working under stress in emergency situations and occasionally may involve irregular working hours.

Office Manager - New Yulee Primary Care Office Coastal Health Coastal Health is seeking an experienced and dependable Office Manager to lead the daily operations of our New Yulee Primary Care office. This role is critical to ensuring efficient clinic operations, high-quality patient experiences, and effective staff management. Position Summary The Office Manager oversees the day-to-day administrative and operational functions of the medical office. This includes supervising staff, managing schedules and payroll, overseeing patient flow, coordinating with the home office, and ensuring compliance with healthcare regulations. Key Responsibilities Office & Staff Management Supervise daily operations of front office staff, medical assistants, referral coordinators, and other support staff Conduct daily staff huddles to address priorities, staffing needs, patient volume, and operational updates Recruit, train, coach, and evaluate staff performance; address discipline and development needs Ensure appropriate staffing levels in alignment with budget and MGMA baseline recommendations Manage employee schedules, payroll, and time-off requests Control provider schedules and time-off requests Patient Flow & Operations Manage daily patient volume, including new patient referrals and patient retention efforts Maintain a smooth, efficient flow of administrative operations to ensure excellent patient service Act as a liaison between office staff and the home office, communicating updates and operational needs Billing, Records & Compliance Oversee medical billing and claims submission, including follow-up with insurance companies Ensure timely processing of insurance requests and patient billing statements Manage and maintain accurate medical records and required documentation Stay current with HIPAA requirements, employment laws, and regulations related to medical office operations Support and uphold all established policies, procedures, quality improvement initiatives, safety standards, and regulatory requirements Supplies & Inventory Coordinate and manage medical and office supply orders Monitor inventory levels based on usage and maintain par levels Record deliveries, restock supplies using FIFO (First In, First Out) method Oversee maintenance and replacement of medical equipment and office furniture Communicate inventory transfers between facilities Administrative Oversight Complete and regularly review the Manager Quick Start Guide Ensure compliance with accreditation and regulatory agency standards Education Bachelor's degree preferred, ideally with coursework in healthcare administration or a related field Experience Minimum of 3-5 years of healthcare experience required At least 1 year of management or leadership experience in a healthcare setting Performance Requirements Knowledge Medical office practices, terminology, and reimbursement policies Skills Planning, organizing, delegating, and supervising Problem-solving and process improvement Strong verbal and written communication Abilities Interpret and apply policies and procedures Prioritize multiple tasks and requests effectively Interact professionally with patients, staff, and the public Qualifications Education: Bachelor's degree preferred, preferably with coursework in health care administration. Experience: Minimum three - five years of healthcare experience required, including one year of management or specific leadership experience in health care. Performance Requirements: Knowledge: Knowledge of medical practices, terminology, and reimbursement policies. Skills: Skill in planning, organizing, delegating, and supervising. Skill in evaluating the effectiveness of existing methods and procedures. Skill in problem solving. Skill in verbal and written communication. Abilities: Ability to read, interpret, and apply policies and procedures. Ability to set priorities among multiple requests. Ability to interact with patients, medical and administrative staff, and the public effectively.

Front Office Check-In / Check-Out Representative Coastal Health is a leading provider of quality healthcare services, dedicated to offering exceptional care and a supportive work environment. We are currently seeking a motivated and career-oriented Front Office Check-In / Check-Out Representative to join our team! The Front Office Representative plays a key role in ensuring a positive patient experience by managing check-in and check-out procedures, scheduling appointments, collecting payments, and maintaining accurate patient records and accounts. Key Responsibilities: Greet and assist patients and visitors in person and over the phone, providing excellent customer service. Schedule appointments efficiently to optimize provider availability and treatment room use. Monitor patient flow and communicate delays to providers when necessary. Answer patient inquiries and help ease anxieties, maintaining a calm and welcoming reception area. Maintain and update patient records and accounts with accurate personal and financial information. Collect co-pays, balance, and assist with billing and credit policies as needed. Maintain office supplies and equipment by monitoring inventory and ordering as necessary. Assist during patient emergencies by following established protocols. Ensure patient privacy and confidentiality are always maintained. Follow office policies and procedures, and recommend improvements where applicable. Collaborate with team members to support overall office efficiency and patient satisfaction. Qualifications: High School Diploma or equivalent required. Minimum 1 year of experience in a medical office or healthcare setting. Strong customer service and communication skills. Ability to multitask and stay organized in a fast-paced environment. Proficient in scheduling, word processing, and general office software. Professional demeanor with a team-oriented mindset. Strong attention to detail and time management skills. Flexibility and reliability are essential. Competitive wages Health, dental, and vision insurance Life insurance Short- and long-term disability 401(k) plan Up to 3 weeks paid time off 7 paid holidays Opportunities for career growth and advancement within the company Qualifications Minimum 1-3 years experience in the medical field preferred. Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus, Team driven attitude, ability to work in a fast-paced environment, and reliable transportation.

Medical Assistant - Coastal Health Location: Fernandina Beach Florida | Department: Clinical Operations | Position Type: Full-Time Coastal Health is seeking a motivated, career-oriented Medical Assistant to join our growing team! This role supports both clinical and administrative functions, helping to provide quality patient care and ensure efficient daily operations. Key Responsibilities Clinical: Record vital signs and prepare patients for exams Assist with procedures and administer medications/injections Collect and process lab specimens Maintain clean and stocked exam rooms Educate patients on treatment plans Administrative: Greet and register patients; verify insurance Schedule appointments and handle inbound calls Manage medical records and coordinate referrals Support billing, coding, and insurance documentation Maintain patient confidentiality (HIPAA compliance) Qualifications High school diploma or GED required Medical Assistant diploma (certification preferred) CPR certification + up-to-date immunizations (Hep B, TB) Minimum 3 years of MA experience (Athena EMR preferred) Must be skilled in EKGs, vital signs, venipuncture, and injections Able to multitask in a fast-paced primary care setting Benefits Competitive wages Medical, dental, vision, and life insurance Short- & long-term disability 401(k) plan Up to 3 weeks paid time off + 7 paid holidays Career growth in a supportive environment Apply Today! Join a team that values your experience and supports your professional growth. We're excited to meet the next great addition to our care team! Qualifications Qualifications: Education: High school diploma or general equivalency diploma (GED), medical assistant diploma from an accredited vocational institution, or a community college course in medical assisting. Appropriate certificate indicating passing grade for specific specialty if working in specialty department; e.g., pediatric medical assistant exam. Experience: Minimum one year of recent experience working in a medical facility as a medical assistant or documented evidence of completed Medical Assistant externship. Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection current experience. Other Requirements: Current documentation of medical assistant certification. Must possess a current CPR certification and current health records with the appropriate immunizations to work in the health care field (hepatitis B and tuberculosis). Performance Requirements: Knowledge: Knowledge of health care field and medical office protocols/procedures. Knowledge of specific assisting tasks related to particular medical practice. Knowledge of information that must be conveyed to patients and families. Skills: Skill in performing medical assistance tasks appropriately. Skill in tact and diplomacy in interpersonal interactions. Skill in understanding patient education needs by effectively sharing information with patients and families. Abilities: Ability to learn and retain information regarding patient care procedures. Ability to project a pleasant and professional image. Ability to plan, prioritize, and complete delegated tasks.

Front Office Check-In / Check-Out Representative Coastal Next Step - Coastal Health Coastal Health is a leading provider of quality healthcare services, committed to delivering compassionate, patient-centered care in a supportive and professional environment. We are currently seeking a motivated, reliable, and empathetic Front Office Check-In / Check-Out Representative to join our Next Step team. This role is essential in creating a welcoming, respectful, and non-judgmental experience for patients seeking addiction treatment. The ideal candidate demonstrates patience, discretion, and understanding while maintaining efficiency and accuracy in a fast-paced medical office. Position Summary The Front Office Representative plays a vital role in patient engagement by managing check-in and check-out processes, scheduling appointments, collecting payments, and maintaining accurate patient records. This position serves as the first point of contact and helps set the tone for each patient's care experience. Key Responsibilities Greet and assist patients and visitors in person and over the phone with professionalism, compassion, and discretion Create a calm, supportive, and welcoming environment for individuals receiving addiction treatment Schedule appointments efficiently to optimize provider availability and treatment room utilization Monitor patient flow and communicate delays or concerns to providers as needed Answer patient questions clearly while helping reduce anxiety and maintaining confidentiality Maintain accurate and up-to-date patient records, including demographic and financial information Collect co-pays and balances, and assist patients with billing and payment policies Ensure patient privacy and HIPAA compliance at all times Assist during patient emergencies by following established office protocols Maintain office supplies and coordinate ordering as needed Follow all office policies and procedures and suggest improvements when appropriate Collaborate with clinical and administrative team members to support office efficiency and patient satisfaction Qualifications High School Diploma or equivalent required Minimum of 1 year experience in a medical office or healthcare setting (addiction or behavioral health experience preferred) Strong customer service and communication skills Demonstrated empathy, patience, and professionalism when working with vulnerable populations Ability to multitask, stay organized, and remain calm in a fast-paced environment Proficiency in scheduling systems, word processing, and general office software Strong attention to detail and time-management skills Team-oriented mindset with flexibility and reliability Benefits Competitive wages Health, dental, and vision insurance Life insurance Short- and long-term disability 401(k) retirement plan Up to 3 weeks paid time off 7 paid holidays Opportunities for career growth and advancement within Coastal Health Join Our Mission At Coastal Health- Next Step , we believe in treating every individual with dignity, respect, and compassion. If you are passionate about helping others and want to grow your career in a meaningful healthcare environment, we encourage you to apply today. Qualifications Minimum 1-3 years experience in the medical field preferred. Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus, Team driven attitude, ability to work in a fast-paced environment, and reliable transportation.

Medical Assistant - Coastal Health Location: Primary Care-Orange Park | Department: Clinical Operations | Position Type: Full-Time Coastal Health is seeking a motivated, career-oriented Medical Assistant to join our growing team! This role supports both clinical and administrative functions, helping to provide quality patient care and ensure efficient daily operations. Key Responsibilities Clinical: Record vital signs and prepare patients for exams Assist with procedures and administer medications/injections Collect and process lab specimens Maintain clean and stocked exam rooms Educate patients on treatment plans Administrative: Greet and register patients; verify insurance Schedule appointments and handle inbound calls Manage medical records and coordinate referrals Support billing, coding, and insurance documentation Maintain patient confidentiality (HIPAA compliance) Qualifications High school diploma or GED required Medical Assistant diploma (certification preferred) CPR certification + up-to-date immunizations (Hep B, TB) Minimum 3 years of MA experience (Athena EMR preferred) Must be skilled in EKGs, vital signs, venipuncture, and injections Able to multitask in a fast-paced primary care setting Benefits Competitive wages Medical, dental, vision, and life insurance Short- & long-term disability 401(k) plan Up to 3 weeks paid time off + 7 paid holidays Career growth in a supportive environment Apply Today! Join a team that values your experience and supports your professional growth. We're excited to meet the next great addition to our care team! Qualifications Qualifications: Education: High school diploma or general equivalency diploma (GED), medical assistant diploma from an accredited vocational institution, or a community college course in medical assisting. Appropriate certificate indicating passing grade for specific specialty if working in specialty department; e.g., pediatric medical assistant exam. Experience: Minimum one year of recent experience working in a medical facility as a medical assistant or documented evidence of completed Medical Assistant externship. Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection current experience. Other Requirements: Current documentation of medical assistant certification. Must possess a current CPR certification and current health records with the appropriate immunizations to work in the health care field (hepatitis B and tuberculosis). Performance Requirements: Knowledge: Knowledge of health care field and medical office protocols/procedures. Knowledge of specific assisting tasks related to particular medical practice. Knowledge of information that must be conveyed to patients and families. Skills: Skill in performing medical assistance tasks appropriately. Skill in tact and diplomacy in interpersonal interactions. Skill in understanding patient education needs by effectively sharing information with patients and families. Abilities: Ability to learn and retain information regarding patient care procedures. Ability to project a pleasant and professional image. Ability to plan, prioritize, and complete delegated tasks.

Front Office Check-In / Check-Out Representative Coastal Health is a leading provider of quality healthcare services, dedicated to offering exceptional care and a supportive work environment. We are currently seeking a motivated and career-oriented Front Office Check-In / Check-Out Representative to join our team! The Front Office Representative plays a key role in ensuring a positive patient experience by managing check-in and check-out procedures, scheduling appointments, collecting payments, and maintaining accurate patient records and accounts. Key Responsibilities: Greet and assist patients and visitors in person and over the phone, providing excellent customer service. Schedule appointments efficiently to optimize provider availability and treatment room use. Monitor patient flow and communicate delays to providers when necessary. Answer patient inquiries and help ease anxieties, maintaining a calm and welcoming reception area. Maintain and update patient records and accounts with accurate personal and financial information. Collect co-pays, balance, and assist with billing and credit policies as needed. Maintain office supplies and equipment by monitoring inventory and ordering as necessary. Assist during patient emergencies by following established protocols. Ensure patient privacy and confidentiality are always maintained. Follow office policies and procedures, and recommend improvements where applicable. Collaborate with team members to support overall office efficiency and patient satisfaction. Qualifications: High School Diploma or equivalent required. Minimum 1 year of experience in a medical office or healthcare setting. Strong customer service and communication skills. Ability to multitask and stay organized in a fast-paced environment. Proficient in scheduling, word processing, and general office software. Professional demeanor with a team-oriented mindset. Strong attention to detail and time management skills. Flexibility and reliability are essential. Competitive wages Health, dental, and vision insurance Life insurance Short- and long-term disability 401(k) plan Up to 3 weeks paid time off 7 paid holidays Opportunities for career growth and advancement within the company Apply today to become part of a healthcare team that values professionalism, compassion, and career development! Qualifications Minimum 1-3 years experience in the medical field preferred. Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus, Team driven attitude, ability to work in a fast-paced environment, and reliable transportation.

Medical Assistant - Coastal Health Location: Primary- Yulee | Department: Clinical Operations | Position Type: Full-Time Coastal Health is seeking a motivated, career-oriented Medical Assistant to join our growing team! This role supports both clinical and administrative functions, helping to provide quality patient care and ensure efficient daily operations. Key Responsibilities Clinical: Record vital signs and prepare patients for exams Assist with procedures and administer medications/injections Collect and process lab specimens Maintain clean and stocked exam rooms Educate patients on treatment plans Administrative: Greet and register patients; verify insurance Schedule appointments and handle inbound calls Manage medical records and coordinate referrals Support billing, coding, and insurance documentation Maintain patient confidentiality (HIPAA compliance) Qualifications High school diploma or GED required Medical Assistant diploma (certification preferred) CPR certification + up-to-date immunizations (Hep B, TB) Minimum 3 years of MA experience (Athena EMR preferred) Must be skilled in EKGs, vital signs, venipuncture, and injections Able to multitask in a fast-paced primary care setting Benefits Competitive wages Medical, dental, vision, and life insurance Short- & long-term disability 401(k) plan Up to 3 weeks paid time off + 7 paid holidays Career growth in a supportive environment Apply Today! Join a team that values your experience and supports your professional growth. We're excited to meet the next great addition to our care team! Qualifications Qualifications: Education: High school diploma or general equivalency diploma (GED), medical assistant diploma from an accredited vocational institution, or a community college course in medical assisting. Appropriate certificate indicating passing grade for specific specialty if working in specialty department; e.g., pediatric medical assistant exam. Experience: Minimum one year of recent experience working in a medical facility as a medical assistant or documented evidence of completed Medical Assistant externship. Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection current experience. Other Requirements: Current documentation of medical assistant certification. Must possess a current CPR certification and current health records with the appropriate immunizations to work in the health care field (hepatitis B and tuberculosis). Performance Requirements: Knowledge: Knowledge of health care field and medical office protocols/procedures. Knowledge of specific assisting tasks related to particular medical practice. Knowledge of information that must be conveyed to patients and families. Skills: Skill in performing medical assistance tasks appropriately. Skill in tact and diplomacy in interpersonal interactions. Skill in understanding patient education needs by effectively sharing information with patients and families. Abilities: Ability to learn and retain information regarding patient care procedures. Ability to project a pleasant and professional image. Ability to plan, prioritize, and complete delegated tasks.

Front Office Check-In / Check-Out Representative Coastal Health is a leading provider of quality healthcare services, dedicated to offering exceptional care and a supportive work environment. We are currently seeking a motivated and career-oriented Front Office Check-In / Check-Out Representative to join our team at our New Yulee Primary Care office. The Front Office Representative plays a key role in ensuring a positive patient experience by managing check-in and check-out procedures, scheduling appointments, collecting payments, and maintaining accurate patient records and accounts. Key Responsibilities: Greet and assist patients and visitors in person and over the phone, providing excellent customer service. Schedule appointments efficiently to optimize provider availability and treatment room use. Monitor patient flow and communicate delays to providers when necessary. Answer patient inquiries and help ease anxieties, maintaining a calm and welcoming reception area. Maintain and update patient records and accounts with accurate personal and financial information. Collect co-pays, balance, and assist with billing and credit policies as needed. Maintain office supplies and equipment by monitoring inventory and ordering as necessary. Assist during patient emergencies by following established protocols. Ensure patient privacy and confidentiality are always maintained. Follow office policies and procedures, and recommend improvements where applicable. Collaborate with team members to support overall office efficiency and patient satisfaction. Qualifications: High School Diploma or equivalent required. Minimum 1 year of experience in a medical office or healthcare setting. Strong customer service and communication skills. Ability to multitask and stay organized in a fast-paced environment. Proficient in scheduling, word processing, and general office software. Professional demeanor with a team-oriented mindset. Strong attention to detail and time management skills. Flexibility and reliability are essential. Competitive wages Health, dental, and vision insurance Life insurance Short- and long-term disability 401(k) plan Up to 3 weeks paid time off 7 paid holidays Opportunities for career growth and advancement within the company Apply today to become part of a healthcare team that values professionalism, compassion, and career development! Qualifications Minimum 1-3 years experience in the medical field preferred. Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus, Team driven attitude, ability to work in a fast-paced environment, and reliable transportation.