We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$84k-137k yearly est. 60d+ ago
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Digital Workplace Services - Global ServiceNow Consult Lead
Kyndryl Holding Inc.
Remote job in Amsterdam, NY
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
As the Global Digital Workplace Services (DWS) Consult lead for ServiceNow, you'll be responsible for owning and evolving the consult-led ServiceNow go-to-market specific to DWS, shaping transformational business outcomes for customers leveraging the full capabilities of the ServiceNow platform.
We're solving real-world problems at a massive scale - powered by creativity, precision, and a shared obsession with what's next.
You'll be part of the global DWS consult leadership team, responsible for driving one of our key growth plays leveraging our strategic relationship with ServiceNow, helping clients drive value from their investments in the ServiceNow portfolio.
What You'll Do
* Develop consult-led propositions to drive new business with the full portfolio of ServiceNow capabilities, to meet sales and revenue growth targets
* Align consult-led ServiceNow propositions with our managed services offerings, and create a pipeline of new managed services opportunities as a result of the initial consult-led engagements
* Work collaboratively across our business to align ServiceNow agentic capabilities with the broader Kyndryl AI propositions and offerings, driving increase in cross-practice solutions
* Develop joint GTM initiatives with ServiceNow and support localization into priority markets for ServiceNow offers
* Drive sales and technical enablement of ServiceNow consult-led propositions, including managed services and cross-practice opportunities
* Provide solution leadership and thought leadership during key client engagements
* Own growth targets for sales and revenue associated with the DWS ServiceNow business and drive operational management and sales/tech enablement activity to meet targets
* Lead with industry or function-specific GTM narratives to resonate better with our clients, focusing on customer problems and business outcomes rather than technology
* Identify short, medium and longer term skills needed to successfully scale ServiceNow business, and develop / implement strategies to reskill, hire or develop talent
* Build brand presence and recognition as a leading ServiceNow partner
* Represent Kyndryl at ServiceNow global forums, events and industry summits.
* Mentor and inspire a new generation of ServiceNow experts.
* Work across the broader DWS consult team, ensuring that the Microsoft GTM aligns with the broader strategic priorities.
Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.
Who You Are
Your Future at Kyndryl
We don't hire for a role - we hire for a journey. You'll be empowered to work remotely, flexibly, and at your best. Your success is measured by what you create, not where you work from.
Must-have capabilities
* 10+ years experience in technology consulting, workplace transformation or IT services, with experience of the intersection between advisory and managed services
* Comprehensive experience in the ServiceNow ecosystem - Itxx, HRSD, SPM, IRM, AI, CSM and industry-specific solutions
* 5+ years experience of driving GTM initiatives with ServiceNow, including strong relationships within ServiceNow
* Strong business acumen, with the ability to link technology strategies to financial, operational and business outcomes for customers
* Experience working in a highly-matrixed organization, ideally across a large region or global.
* Partner with global sales and account teams to drive consulting-led revenue for ServiceNow.
Plus, You Bring
* Ability to operate independently and collaborate within a high-trust, low-hierarchy team
* Understanding of Microsoft marketing messaging such as Frontier Firm, and able to articulate how Kyndryl will enable enterprises to become Frontier Firm organisations
* A broader understanding of Microsoft technology capabilities and the broader AI landscape
Bonus Points For
* Certifications in ServiceNow
* Experience of developing propositions that integrate ServiceNow with other hyperscaler technology platforms to drive improved customer outcomes
* Technical eminence and recognized as a thought leader with activities such as blogging, podcasts or speaking at conferences.
Location: Remote-first locations include: New York, Washington, Dallas, California, Calgary, London, Madrid, Amsterdam.
Apply now if you're ready to shape the future of AI - not just study it.
Let's redefine what's possible. Together.
#AgenticAI
The compensation range for the position in the U.S. is $173,280 to $329,280 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.
There is a different applicable compensation range for the following
work locations:
California (San Francisco Bay Area): $207,840 to $395,040
California (All Other): $190,560 to $362,160
Colorado: $173,280 to $329,280
Massachusetts: $173,280 to $362,160
New York City: $207,840 to $395,040
Washington: $190,560 to $362,160
Washington DC: $190,560 to $362,160
This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis.
Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
$69k-128k yearly est. 18d ago
Remote Sales Agent
The Hirsh Agency
Remote job in Guilderland, NY
Job Description
How about TODAY being the day you take back your life and secure your future?
The finance industry makes more millionaires than any other industry in the World!
My name is Beau, founder and owner of The Hirsh Agency, and we are looking for new INDEPENDENT LIFE INSURANCE AGENTS who are ready to learn the business, work hard, have fun, and finally earn what you're worth.
NO COLD CALLING!
You will be selling life insurance ONLY to people who have already reached out and asked for someone to help them with life insurance.
NO membership fees, dues, franchise fees, etc.
NO sales quotas, no condescending bosses, no sleazy sales tactics, no neckties (unless that's your thing)
Hands-on training and mentoring from me and my team of very successful agents
Opportunity to own your own agency (if desired, not required)
Looking for the right kind of people, the kind of people that align with our core values.
1. Relationships matter, people come first
2. Relentless pursuit of personal growth
3. Open, honest, productive communication
4. We do things right, even when no one is looking
5. We work as a true team and strive to be a positive influence
6. We act like owners because we own it.
7. Being of service and doing good in the world
8. We have fun and we get stuff done.
If these sound like you, then you might be the perfect fit for our team! And I think we need to talk further about that possibility.
Here's my quick background, and I hope that you can see that if being part of this industry and team can do this for me, it can do it for you too.
I moved to Los Angeles out of college way back when to pursue a career in music. It was a wild ride and I did a lot of amazing things, but I eventually hit a point where I was seeing the writing all over the wall. I was getting older and just wasn't making enough money. In desperate need in of finding something new, I found a craigslist ad in 2019 and got my life insurance license. It was on a whim, and I had no idea what I was getting into, but it has completely transformed my life! It took me a moment to find my footing but once I did, there was no turning back.
The beautiful thing about the insurance industry is that it allows for a flexible work schedule and it allows a person to make as much money as they would like. Provided they are willing to work hard to get it, the sky is truly the limit here.
I went from knowing literally nothing about insurance, to working from home and bringing in about 20K per month. Again, this takes VERY hard work, but it's super possible. If I can do it SO CAN YOU!!
With quality leads to call and incredible mentorship and training, the symmetry system works.. as long as you work it.
I've had the opportunity to travel internationally on ALL EXPENSE PAID trips, made $1000's in bonuses, given myself multiple raises, and now am building a team of amazing agents that I'm teaching and training to do the same! And I hope you are the next person to join!
You've heard the old saying, “It's not WHAT you know, it's WHO you know.” Deep down inside you've known there was something better for you. You've just been waiting to get connected to the right people.
Maybe you've been burned and you're skeptical like I was. I get it. But don't let past failures or disappointments keep you from your greatest breakthrough. If you're the person who is feeling something inside as you read this ad, you're the person we've been looking for. Come join our team and find your home.
Schedule your time below and let's talk!
-Beau
$59k-133k yearly est. 12d ago
Business Applications Specialist
Bynder
Remote job in Amsterdam, NY
Bynder goes far beyond managing digital assets. Our AI-powered digital asset management platform enables teams to conquer the chaos of proliferating content, touch points, and relationships in order to thrive. With intuitive, AI-powered solutions that enhance content creation, simplify asset discovery, and maximize the value of every asset, we are the brand ally that unifies and transforms the creation and sharing of assets-inspiring teams, delighting customers, and elevating businesses.
Join our global team of 600+ 'Byndies' and contribute to shaping the future of digital asset management! As a leader in the industry, our AI capabilities empower over 1.4M users across 3,700+ organizations, including Spotify, Puma, Five Guys and Icelandair to work smarter with their content. With a commitment to innovation and a presence in seven offices worldwide, Bynder offers a dynamic environment where you can make a real impact.
Ready to grow your career by helping the world's leading brands create exceptional content experiences and thrive? Explore this opportunity and apply now to join our talented team.
About the job
We are seeking a Business Applications Specialist - Finance Systems who is passionate about process optimization, system enablement and driving efficiency across Finance operations.
You'll partner closely with our Finance and Procurement teams to support and enhance key financial systems such as NetSuite, Cobase and ZIP, ensuring smooth operations, accurate data and scalable processes that help Bynder continue to grow successfully.
You are a proactive, detail-oriented professional who can translate business needs into system solutions, streamline workflows, and maintain a high level of collaboration across departments.
What you will do
* Act as the primary stakeholder and administrator for NetSuite, supporting configuration, reporting, and process improvements.
* Manage Cobase for bank integrations, approval workflows and payment reconciliation processes.
* Maintain and enhance ZIP for procurement, vendor onboarding and approval flows.
* Collaborate with Finance leadership on month-end close, procure-to-pay (P2P) and order-to-cash (O2C) process improvements.
* Identify opportunities to automate and optimize financial workflows, enhancing accuracy and scalability.
* Partner with cross-functional teams including Procurement and Legal, to align system functionality with business needs.
* Maintain clear documentation for system configurations, data structures, and process changes.
* Support compliance and audit readiness by maintaining appropriate access controls and process documentation.
* Contribute to the evaluation and implementation of new tools that enhance Finance and Procurement efficiency.
What you will bring
* 3+ years of experience as a Business Systems Analyst, Finance Systems Specialist, or ERP Administrator, ideally in a SaaS or technology environment.
* Strong understanding of Finance operations (GL, AP, AR, Procurement, Expense Management).
* Hands-on experience with:
* NetSuite ERP (custom fields, workflows, saved searches, and reporting)
* Cobase (bank connectivity and approvals)
* ZIP (procurement and vendor management)
* Excellent communication and stakeholder management skills; ability to translate business requirements into scalable solutions.
* Analytical mindset with a focus on process improvement, efficiency, and data accuracy.
* Strong organizational skills with the ability to manage multiple priorities in a fast-paced, international environment.
Bonus points if you have
* NetSuite Administrator or SuiteFoundation certification.
* Experience with automation or process improvement initiatives in Finance.
* Familiarity with compliance frameworks such as ISO 27001 or SOC 2.
* Hands-on experience implementing or managing AI solutions in financial operations
* Exposure to financial reporting and spend management tools.
Additional Information
* An exciting position in an international organization with the opportunity to make a tangible impact on Finance operations.
* A collaborative and growth-focused culture with global exposure.
* A high-impact role supporting the scalability and efficiency of a rapidly growing SaaS company.
* Unlimited vacation policy.
* Travel expenses covered, including team events in the Netherlands.
* Hybrid working model - choose between working from home or visiting our offices in Amsterdam or Rotterdam.
* Free in-office lunch and drinks.
$80k-116k yearly est. Auto-Apply 60d+ ago
Social Worker (Manhattan Inwood)
The Jewish Board 4.1
Remote job in Middleburgh, NY
PURPOSE: The Jewish Board's Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff use a culturally affirming, person centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities.
POSITION OVERVIEW:
This position provides clinical services as part of an Article 31 OMH certified outpatient MHOTRS clinic. The clinics are located in diverse communities and provide services to individuals of all ages and their families and support systems. Clinical services are provided using a trauma-informed, evidence-based, racially & culturally affirming approach. Interventions include, but are not limited to, evaluations; individual, group and/or family therapy; care coordination; and crisis interventions.
KEY ESSENTIAL FUNCTIONS :
• Conduct comprehensive evaluations and psychosocial assessments
• Develop treatment plans in collaboration with clients and family members (as appropriate), to identify treatment needs and interventions and review/revise treatment plans to reflect client's treatment progress and changing problems/goals.
• Provide individual, group, family, collateral treatment and crisis services/interventions
• Be actively self-reflective & self-aware of how clinical and administrative practice impacts clients, families, and the communities we serve
• Approach work with an anti-racist lens and open to continuously learning and evolving
• Liaise with families, schools, criminal justice, and other community agencies to coordinate care
• Participate in clinical meetings, staff meetings, required training, and supervision.
• Open and willing to receive constructive feedback
• Maintain documentation according to the standards and time frames established by the Jewish Board, regulatory agencies and/or funding sources
• Maintain professional behaviors and ethical standards as established by licensing board, relevant professional association and the Jewish Board policies and procedures.
• Other duties as assigned.
ADDITIONAL FUNCTIONS MAY INCLUDE:
• Attending case conferences as needed
• Maintaining a steady and active caseload
• Meeting the minimum expectations for kept visits
EDUCATIONAL / TRAINING REQUIRED:
• Master's degree in counseling, creative arts, or social work from an accredited program AND a New York State License or limited permit in Mental Health Counseling (LMHC); Creative Arts Therapy (LCAT), Licensed Marriage and Family Therapist (LMFT) or social work (LMSW) required.
EXPERIENCE REQUIRED / LANGUAGE PREFERENCE:
• Experience treating children or adolescents is preferred.
• Fluency in a second language is preferred.
COMPUTER SKILLS REQUIRED:
• Experience with documenting in electronic health records and using Microsoft Office software
• Experience with tele mental health platforms a plus
VISUAL AND MANUAL DEXIERITY:
• The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs
WORK ENVIRONMENT / PHYSICAL EFFORT
• Hybrid work setting. Position entails a combination of in person and remote work. Allocation of time and locations to be developed in collaboration with Senior Program Director and is based on the needs of the programs and clients served. Travel required between program locations and other Jewish Board sites
We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.
$40k-52k yearly est. 2d ago
Customer Service Claims Associate - Dutch speaker Amsterdam
Assurant 4.7
Remote job in Amsterdam, NY
Customer Service Claims Associate - Dutch speaker Amsterdam 1105 BE We are looking for an experienced and detail-oriented professional to join our European Claims team. In this role, you will be responsible for assessing and resolving insurance claims, with a strong focus on financial accuracy, administrative precision, and data handling.
What makes us different?
* You will receive extensive training to fully prepare you for your position
* Flexibility - we support hybrid working but you also have the option to work in the office or both depending on the shifts/hours you work. We pay a home working allowance, and if you travel to the office, a travel allowance.
* We believe that work-life balance is important - that's why we offer 28 days of vacation plus time off on public holidays, and you accrue extra days if you have not been sick or absent in one year.
* Healthy employees and their wellbeing are important - we pay you a monthly allowance (€45 net per month) for your health and wellbeing, and we have a Programme for employees and their families to help with practical information and advice on a wide range of topics related to health, family, money matters
* Many additional benefits, including premium-free pension, bonus schemes, premium-free WIA insurance, an monthly holiday bonus, career opportunities, and much more! We even give you an allowance ( €50 net ) on your birthday
* Udemy Learning and development opportunities
* € 2.700 gross per month
What will be my duties and responsibilities in this job?
* Evaluate and process insurance claims with financial accuracy and attention to detail
* Perform administrative tasks and maintain accurate records
* Communicate effectively with customers via phone and email
What are the requirements needed for this position?
* Fluent Dutch speaking at an advanced level
* Proven experience in finance, administration, or claims processing
* Advanced Excel skills
* Strong communication and organizational skills
* Ability to work independently and manage multiple tasks
What are the working conditions and physical requirements of this job?
General office demands
Hybrid work setup
This job posting is part of our ongoing efforts to build a strong talent network for current and future opportunities. We invite you to apply, and qualified candidates will be contacted as roles become available.
$33k-37k yearly est. Auto-Apply 60d+ ago
Performance Marketing Manager - Netherlands
Qonto
Remote job in Amsterdam, NY
Our mission? Creating the freedom for SMEs to succeed in business and beyond, by delivering Europe's leading finance workspace. We combine business-class tools (seamless invoicing, spend management, and pre-accounting) with unwaveringly attentive 24/7 support, designed to help businesses breeze through all things finance.
Our journey: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 600,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the LinkedIn Top Companies French ranking!
Our values:
Customer focus | Prioritize customers in everything you do
Ownership | Own your part, get things done
Teamwork | Make (team)work easy
Mastery | Continuously raise the bar
Integrity | Always do what's right, and respect people
Our beliefs: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 55% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.
Discover the steps we took to create a discrimination-free hiring process.
Lead our digital acquisition campaigns for the Netherlands, our fastest-growing new market, managing a budget of ~3M€ to acquire 3,600-4,000 new customers. You will play a pivotal role in scaling our presence efficiently, reducing acquisition costs, and working with high autonomy within a dynamic, startup-like tribe.
As a Performance Marketing Manager - Netherlands at Qonto, you will
* Manage and optimize paid search (40-50% of the budget) and social media campaigns (primarily Meta, with TikTok/Snapchat) to drive direct customer acquisition.
* Achieve ambitious growth targets, aiming for 3,600-4,000 KYB (Know Your Business) in 2026 while maintaining quality.
* Oversee a budget of ~3M€, focusing heavily on efficiency and reducing Customer Acquisition Cost (CAC) compared to previous years.
* Collaborate closely with the Netherlands tribe on strategy and with central teams (Design, Growth Ops) for creative assets, tracking, and data analysis.
* Explore and potentially manage media awareness and programmatic campaigns to further support the market's growth.
What you can expect
* Market/Team Context: Join the Netherlands tribe, operating with a "pirate spirit"-a startup-like environment within the scale-up where you will have high autonomy and flexibility.
* Methodologies: Focus on efficiency and optimization in 2026, building on the proven acquisition potential established in the previous year.
* Location: Work from our Amsterdam office, integrating closely with a small, dedicated local team (~3 people) to truly understand the market.
* Mentorship: Benefit from the guidance of senior leaders in the Acquisition team while operating independently in your daily tasks.
* Tools: Work with best-in-class performance marketing tools for Search and Social, supported by our robust Growth Ops stack.
About your future manager
You will report to Guillaume Robine, our Lead Acquisition & Media Awareness,
Guillaume is a true expert in the DACH market with a strong multicultural background. Born in Paris and bilingual in French and German, he has been based in Germany since 2011. He joined Qonto in 2022 as a Senior Performance Marketing Manager and quickly evolved to become the Team Lead for Performance Marketing. Before Qonto, he honed his skills across various industries, from sports retail at Planet Sports and
About You
* Experience: You have solid expertise in Search Marketing (managing significant budgets) and Social Media Marketing (mastery of Meta is required; TikTok/Snapchat is a plus).
* Language: You are a native Dutch speaker (this is mandatory for market relevance).
* Mindset: You have a true "startup mindset"-you are highly autonomous, flexible, and ready to roll up your sleeves to get things done in a fast-paced environment.
* Generalist: You are a performance marketing generalist, comfortable managing multiple channels and adapting your strategy as the market evolves.
* Interest: You have a strong interest in Fintech and an ambition to build a career in this industry (previous Fintech experience is valuable but not required).
At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.
Perks
A tailor-made and dynamic career track. An inclusive work environment. And so much more to help you succeed.
* Remote work policy;
* Availability of co-working space for meetings;
* Competitive salary and paid leave package;
* Stock-option packages to share in Qonto's success;
* Public transportation reimbursement (part or global);
* A great health insurance;
* Employee well-being initiatives: access to Moka Care to take care of your mental health and great offers for sports and wellness activities;
* A progressive disability and parenthood policy (1 in 6 of Qonto employees is a parent!) and childcare benefits with selected partners;
Our hiring process:
* Interviews with your Talent Acquisition Manager and future managers
* A remote or live exercise to demonstrate your skills and give you a taste of what working at Qonto could be like
Find more information about our interview process on our careers website.
On average, our process lasts 20 working days, and offers usually follow within 48 hours
To learn more about us:
Qonto's Blog | Finanzbusiness | Tagesspiegel | Payment and Banking
To know how your personal data will be processed during your application process or to request its deletion, please click here.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$84k-126k yearly est. 13d ago
Admin Assistant
Servpro of South Albany County
Remote job in Guilderland, NY
Job DescriptionBenefits:
Bonus based on performance
Health insurance
Opportunity for advancement
Profit sharing
SERVPRO of South Albany County is seeking a qualified, career oriented Office Assistant.
SERVPRO is the largest cleaning and restoration company in the country. Our company specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage situation.
Required Hours: 8:00am 5:00pm; Monday Friday (will require some flexibility)
Job Qualifications:
- 2 + years of administrative or office-related experience is preferred, but not required
- Construction/Restoration, or similar background, is preferred, but not required
- Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.) required
- Ability to learn new software, including Xactimate and other proprietary software (experience with QuickBooks a plus)
- Outstanding written and verbal communication skills, including, but not limited to, proper pronunciation and correct use of grammar
- Superb customer service skills, including the ability to remain courteous, calm, and professional during tense or stressful situations
- Able to thrive and remain focused in a fast-paced, team oriented office environment
- Extremely organized and able to effectively prioritize
- Self-motivated, able to work independently, and have good decision-making skills
- Punctual
- Must have reliable transportation and a valid drivers license with a reasonable driving record
- Must be comfortable with occasional profanity
Job Responsibilities (to include, but not limited to):
- Assisting the office manager
- Answering multi-line phones
- Taking accurate phone messages
- Data entry
- Faxing/emailing
- Filing
- Office cleaning
- Office supply inventory
- Sending/receiving mail
- Scheduling crews and jobs
- Light receivables
- Greeting customers and/or vendors
- Occasional out of office errands
Qualified candidates should respond to this ad with their resume, including references, and a cover letter. Please indicate desired position and desired salary.
Or visit our website to apply: ********************************
Candidates offered the position will be required to submit to a background check
Flexible work from home options available.
$34k-44k yearly est. 4d ago
Registered Nurse - Hybrid
Eihab Human Services 4.4
Remote job in Springfield, NY
The function of the Registered Nurse- Residential MHMR is to ensure the provision of a comprehensive program of preventative, intervention and emergency medical care for the individuals.
Essential Duties and Responsibilities:
As an RN on our team, you will oversee and coordinate for the overall health and safety for Adults with a variety of Developmental Disabilities in Residential or Day Program Settings
Monitor medication and medical records for people receiving services
Utilize Electronic Records to complete appropriate documentation and records review
Ensures medical follow up (i.e appt.'s, labs obtain prescribed medication, etc.) occurs in a timely manner
Provide Triage instructions for immediate first aid or make recommendations to send individuals to the Urgent Care or Emergency Departments for further treatment
Supervise direct support professional (DSP) staff administration of medication to people receiving services
Conduct training for staff in medical administration, personal hygiene, basic first aid, dental hygiene, infection control, adaptive equipment, vital signs, signs and symptoms of illness and other in-services as may be necessary to meet needs of persons served
Participates in interdisciplinary team meetings and annual reviews as required by each division
Participates in routine individual case reviews
Consult with MD's to ensure optimal medical treatments are provided to people being supported
Participate in Rotating Schedule for Telephone On Call Triage coverage as per regulation
Perform all other duties as assigned.
Supervisory Responsibilities:
Must assume as the need arises.
Qualifications
Qualifications:
-The ideal candidate will be a graduate of an accredited nursing program with at least one year of experience as a Registered Nurse.
-Experience with Developmentally Disabled, Community Care, ER or Psychiatric populations preferred but not required
-Valid New York State Registered Nurse license and current registration in good standing
-CPR certification
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 10 pounds.
Benefits
-Flexibility work schedules with possibility for Hybrid/ Remote Work
-Supportive team environment
-Previous Experience with OPWDD not required. Extensive Training will be provided
-Health/ Dental and Retirement benefits for Full Time Employees.
-Part Time Schedule available.
Employers Rights:
This does not list all of the duties of the job. Employees may be asked to perform other duties. Performance evaluations, in part, will be based upon performance of the task listed in this .
The employer has the right to revise this at any time. The job description is not a contract for employment. That is, employment with Eihab Human Services can be terminated with or without cause, and with or without notice at any time, at the option of the employee or that of Eihab Human Services.
$72k-92k yearly est. 19d ago
Frontend Tech Lead
Deuna
Remote job in Root, NY
About DEUNA 🧡DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock new revenue. Built by the team behind DEUNA-the fastest-growing Commerce OS in Latin America-ATHIA combines payment intelligence, checkout optimization, and data orchestration in one powerful solution.
With deep integrations across 300+ PSPs and alternative payment methods, and over 20% of Mexico's digital economy running through our platform, we simplify global payments through a single integration and centralized reconciliation.We are a rapidly growing startup expanding into the U.S. to meet the urgent needs of large retailers, marketplaces, airlines, and QSRs. Join us to shape the future of payments! 🚀
Visit ********************** to learn more about us!
We are seeking an experienced and skilled Frontend Tech Lead to join our dynamic team. In this role, you will be instrumental in the design, development, and implementation of cutting-edge frontend solutions. The ideal candidate will have a strong background in frontend technologies, leadership experience, and a deep understanding of software development best practices.
Key Responsibilities:
Integration and Testing:Lead integration efforts, end-to-end (E2E) testing, and visual regression testing.Leverage AWS services such as AppSync, Lambda, CloudFront, and S3, while ensuring robust unit testing practices.CI/CD and DevOps:Oversee Continuous Integration/Continuous Deployment (CI/CD) pipelines.Promote DevOps practices for efficient and automated software development processes.Design Patterns and Clean Code:Champion the use of design patterns and enforce a commitment to writing clean, maintainable code.Ensure adherence to best practices in software development with a focus on delivering high-quality code.Frontend Development:Utilize over 6 years of solid experience in developing web applications using React and TypeScript.Build scalable and performant frontend solutions that enhance user experience.Architectural Expertise:Provide in-depth knowledge of software development best practices and the design of scalable architectures.Implement high-quality, high-performance solutions.Communication and Agile Methodologies:Exhibit outstanding communication skills, fostering collaboration within the team and across departments.Guide the team in agile methodologies and collaborative development approaches.Version Control and Deployment:Manage version control tools, build systems, and continuous deployment processes effectively.Ensure strong operational quality management within the team.
Qualifications:- Preferred bachelor's degree in Computer Science, Engineering, or a related field.- Proven track record with a minimum of 5 years of experience in frontend development, including leadership experience.- Strong expertise in Javascript, React and TypeScript.- Excellent problem-solving skills and a passion for delivering high-quality solutions.
If you are a talented Frontend Tech Lead ready to step into a leadership role and contribute to innovative projects, we encourage you to apply. Join our team and play a key role in shaping the future of our cutting-edge solutions.What will you find when you join DEUNA?- A multicultural team distributed throughout LATAM- Dynamism, agility and constant innovation- Being part of a high-impact solution for an entire region- The best tools and technology to operate- Being part of the startup culture.- We are in full expansion!
Benefits:Vacations and additional PTO 🏝️Remote work from anywhere 💻Economic support for health insurance, internet and cell phone line📱🌐We all own DEUNA, we offer stock options 💸Learning and development platform 📚Multidisciplinary, diverse and dynamic team 🧡Growth and career path 🚀
Be part of a dynamic team that's creating the next generation payments platform.
Join us at DEUNA!
DEUNA is proud to be an equal opportunity employer. We value and celebrate diversity and inclusion in our workplace. All employment decisions at DEUNA are made without discrimination based on nationality, race, ethnicity, religion, gender, sexual orientation, gender identity or expression, marital status, color, disability, or any other characteristic protected by law.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$83k-108k yearly est. Auto-Apply 60d+ ago
Licensed Senior Social Worker - Manhattan
The Jewish Board 4.1
Remote job in Middleburgh, NY
PURPOSE: The Jewish Board's Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff use a culturally affirming, person-centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities.
POSITION OVERVIEW:
This position provides clinical services as part of an Article 31 OMH certified outpatient MHOTRS clinic. The clinics are located in diverse communities and provide services to individuals of all ages and their families and support systems. Clinical services are provided using a trauma-informed, evidence-based, racially & culturally affirming approach. Interventions include, but are not limited to, evaluations; individual, group and/or family therapy; care coordination; and crisis interventions.
KEY ESSENTIAL FUNCTIONS :
• Conduct comprehensive evaluations and psychosocial assessments
• Develop treatment plans in collaboration with clients and family members (as appropriate), to identify treatment needs and interventions and review/revise treatment plans to reflect client's treatment progress and changing problems/goals.
• Provide individual, group, family, collateral treatment and crisis services/interventions
• Be actively self-reflective & self-aware of how clinical and administrative practice impacts clients, families, and the communities we serve
• Approach work with an anti-racist lens and open to continuously learning and evolving
• Liaise with families, schools, criminal justice, and other community agencies to coordinate care
• Participate in clinical meetings, staff meetings, required training, and supervision.
• Open and willing to receive constructive feedback
• Maintain documentation according to the standards and time frames established by the Jewish Board, regulatory agencies and/or funding sources
• Maintain professional behaviors and ethical standards as established by licensing board, relevant professional association and the Jewish Board policies and procedures.
• Must have a strong knowledge of OMH Telehealth guidelines and adherence to the requirements of telehealth practice.
• Other duties as assigned.
ADDITIONAL FUNCTIONS MAY INCLUDE:
• Attending case conferences as needed
• Maintaining a steady and active caseload
• Meeting the minimum expectations for kept visits
EDUCATIONAL / TRAINING REQUIRED:
• Master's degree in social work or mental health counseling and New York State clinical licensure in social work (LCSW) or mental health counseling (LMHC-DP). Solid clinical skills and knowledge of evidence-based practices. Prior experience in DBT, Trauma Focused CBT, EMDR preferred, but not required.
EXPERIENCE REQUIRED / LANGUAGE PREFERENCE:
• Experience treating children or adolescents is preferred.
• Fluency in a second language is preferred.
COMPUTER SKILLS REQUIRED:
• Experience with documenting in electronic health records and using Microsoft Office software
• Experience with tele mental health platforms a must
VISUAL AND MANUAL DEXIERITY:
The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs
WORK ENVIRONMENT / PHYSICAL EFFORT
Remote work setting. Position entails a schedule of three weekday evening 1pm-9pm or two weekday evening hours and one weekend (Saturday or Sunday 9-5pm)
We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.
$42k-58k yearly est. 15h ago
Account Director (Financial & Professional Services)
Highwire 3.6
Remote job in Maryland, NY
Highwire is a strategic marketing communications agency at the intersection of innovation and industry. We partner with ambitious companies and established brands to navigate complexity, lead markets, and grow with purpose. With integrated expertise in strategic communications, creative, and insights, we cut through the noise to deliver bold ideas and measurable impact across B2B technology, healthcare, cybersecurity, energy and sustainability, professional and financial services, and more.
At Highwire, we believe that storytelling fuels transformation. And the most impactful stories represent all voices and perspectives. As a values-driven agency, we foster an inclusive environment where everyone-regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities-can feel safe, celebrated and worthy.
We ensure every Highwire Walker has unique support to climb to success. Our commitment to diversity, inclusion and belonging is permanent and foundational to our business and culture. We aspire to change our industry and build a better future for all.
Our people-first culture is driven by
four
core values:
Team Empowerment
Growth Mindset
Inclusion Always
Fierce Distinction
We're looking for individuals with big ideas, strong opinions, and the energy to bring them to life. If you thrive in an environment that values personal accountability, high standards, and boundless motivation, this is the opportunity for you. Be part of our award-winning culture and contribute to an exciting and growing business where you can make a real impact.
Highwire. Above all.
Position Overview
As an Account Director on Highwire's Financial & Professional Services team, you'll be a strategic leader driving high-impact communications programs for leading and emerging brands across banking, fintech, insurance, asset management, consulting, and other professional services sectors. You will oversee 4-5 account teams, guide clients on positioning, storytelling, and visibility, and ensure the consistent delivery of exceptional results.
This is a senior opportunity for a creative, strategic thinker with 7+ years of agency experience and a deep understanding of the Financial & Professional Services landscape. You'll mentor teams, build trusted client partnerships, and play a key role in agency growth and thought leadership.
What You'll Do Client Strategy & Leadership
Lead Financial & Professional Services clients across sectors such as fintech, financial institutions, wealth management, insurance, and consulting.
Develop integrated communications strategies that build brand credibility, awareness, and business impact.
Provide senior-level counsel on messaging, positioning, regulatory considerations, and media engagement strategies.
Translate complex financial concepts into compelling, business-relevant stories.
Serve as a senior client lead, ensuring deliverables meet or exceed expectations.
Identify and pursue opportunities for organic growth within existing accounts.
Partner with clients on executive visibility, thought leadership, and market-driven narratives.
Manage budgets, forecast hours, and ensure efficient resource allocation across teams.
Media & Influencer Engagement
Build and maintain strong relationships with top-tier business, financial, and industry trade media.
Drive thought leadership programs and creative storytelling that elevate client visibility.
Oversee data-driven and trend-based pitches to secure meaningful coverage in financial and business press.
Leverage digital and social platforms to extend earned media reach and engagement.
Stay ahead of financial, economic, and industry trends to provide strategic, proactive recommendations.
Agency Operations & Leadership
Manage 3-4 direct reports, providing mentorship, guidance, and feedback.
Support new business opportunities - from ideation to pitch presentation.
Contribute to agency marketing initiatives, such as award submissions and case studies.
Champion Highwire's culture of inclusion, empowerment, and collaboration.
Represent Highwire at Financial & Professional Services industry events and networking opportunities.
What You Bring
7+ years of PR or communications experience in an agency environment (required)
Deep experience with Financial & Professional Services clients - fintech, banking, insurance, asset management, or consulting
Proven success developing and executing integrated PR and communications programs
Strong understanding of the financial and business media landscape
Exceptional writing, editing, and storytelling skills
Strategic leadership and client management experience
Established media relationships and a passion for financial-sector narratives and innovation
Experience managing and mentoring high-performing teams
Strong business acumen and ability to identify growth opportunities
Creative, collaborative, and confident communicator who thrives in a fast-paced environment
The salary range for this position is $110,000 to $135,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data. This role also includes a competitive benefits package with medical, dental, and vision coverage, 401(k) matching, generous paid time off, and additional perks designed to support your overall well-being and growth.
#LI-Remote
Location & Work Environment
Highwire offers both remote and hybrid work options, depending on where you live.
Hybrid: Candidates located within commuting distance of our New York, NY or San Francisco, CA offices follow a hybrid schedule, with two in-office days per week.
Remote: We hire for fully remote roles in the following states: California, Colorado, Connecticut, Florida, Illinois, Iowa, Kansas, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, Texas, Utah, Virginia, Washington, Washington, D.C.
Please note: We are only able to consider candidates who reside in one of the locations listed above at the time of hire.
Highwire Perks & Benefits
Our people-first culture is reflected in the meaningful benefits, flexibility, and support we offer:
Competitive salary with merit-based opportunities for growth
Flexible hybrid work model tailored to your schedule and lifestyle
Generous vacation policy, including extended summer and winter breaks
Early log-off on Fridays through our Empower Hours program
401(k) plan with employer matching
Comprehensive medical, dental, and vision coverage, plus FSA options
Paid parental leave
Commuter benefits
Home office equipment stipend
Annual Growth Mindset Stipend for books, events, or learning experiences
Monthly technology reimbursement
Wellness benefit program for mental and physical health
Donation matching program
Mentorship and ongoing professional development opportunities
Monthly recognition and team celebrations
Employee referral and new business referral bonuses
Quarterly Highwire events and team gatherings
Dog-friendly office environment
A supportive, inclusive, and collaborative workplace where you can grow and do your best work
$110k-135k yearly Auto-Apply 16d ago
Customer Experience Marketing Manager - North & Central Europe
Content Square 4.2
Remote job in Amsterdam, NY
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers' whole online journey.
We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We're here to stay-and we're looking for team members who are excited to drive impact and help us scale even further.
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler-for our customers, their customers, and each other.
Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.
About the job:
At Contentsquare, we believe the customer experience is at the core of everything we do. We're looking for an enthusiastic and driven Customer Experience Marketing Manager to join and cover our North and Central European markets, with some support for MENAT region also, as part of our dynamic global marketing team. In this role, you'll be the voice of our customers, building strong relationships, driving loyalty, and creating experiences that transform our clients into passionate brand advocates.
This is a unique opportunity to work at the heart of a global, fast-growing company, where you'll directly impact both customer success and business growth. You'll collaborate closely with cross-functional teams across Sales, Product, Customer Success, and Marketing to deliver best-in-class customer experiences, both virtually and in person.
What You'll Be Doing:
* Customer Engagement & Advocacy: Build strong, trust-based relationships with C-level executives, power users, and key decision-makers across the North/Central region, ensuring their success with Contentsquare. Your goal? Turn customers into vocal, loyal advocates of our platform.
* Creative Event & Campaign Leadership: Own and drive customer engagement through tailored, high-impact events, such as user clubs, high-touch workshops, executive roundtable dinners, and industry-focused roundtables. You'll curate experiences that foster community and deliver real value.
* Program Ownership & Strategy: Own and execute a quarterly regional roadmap, from budgeting to customer touchpoints. You'll ensure programs align with customer goals and deliver measurable outcomes like engagement, retention, and advocacy.
* Content Creation & Thought Leadership: Develop compelling content and materials for your audience, including event presentations, email campaigns, and customer success stories. Every touchpoint will reinforce our brand and value proposition.
* Cross-Functional Collaboration: Partner closely with Sales, Field Marketing, Product, Partnerships and Customer Success teams to align objectives and maximize customer engagement, ensuring seamless execution across the business.
* Customer Feedback & Insights: Build a network of trusted customer ambassadors who can provide testimonials, feedback, and participate in industry events. You'll gather valuable insights to help influence product improvements and innovation.
* Customer Lifecycle Support: Support customers throughout their entire lifecycle, from onboarding to ongoing engagement, ensuring they realize maximum value from Contentsquare. You'll also help facilitate product demos, use-case examples, and knowledge sharing.
What We're Looking For:
* Experience: 5+ years in a customer-facing role (ideally SaaS or B2B), with a proven track record of delivering exceptional customer experiences and driving advocacy.
* Customer-Centric Mindset: A deep understanding of customer needs and a passion for ensuring success. You're credible and confident working with senior stakeholders and users.
* Event & Campaign Expertise: Strong experience planning and executing customer events, from webinars to intimate in-person workshops, creating memorable and impactful experiences.
* Exceptional Communicator: Comfortable engaging with customers at all levels, including presenting to senior executives. Fluent in English and either German or Dutch, with excellent written and verbal communication skills.
* Project & Budget Management Pro: Highly organized, able to manage multiple initiatives simultaneously while staying focused on priorities and budget.
* Creative Problem Solver: Proactive and innovative, always exploring new ways to engage customers and improve processes.
* Tech-Savvy: Comfortable using CRM, marketing, and customer success tools such as Salesforce, Marketo, and Gainsight (experience with these is a plus).
Why you should join Contentsquare
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we're aligned with the employees' needs.
Here are a few we want to highlight:
* Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
* Work flexibility: hybrid and remote work policies
* Generous paid time-off policy (every location is different)
* Lifestyle allowance
* A Culture Crew in every country we're based in to coordinate regular activities for employees to get to know each other and bond outside of work
* Every full-time employee receives stock options, allowing them to share in the company's success
* We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
* And more benefits tailored to each country
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.
Your personal data will be securely stored in our hosting provider's data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$53k-117k yearly est. 21d ago
Partnerships Manager (The Netherlands)
Qonto
Remote job in Amsterdam, NY
Our mission? Creating the freedom for SMEs to succeed in business and beyond, by delivering Europe's leading finance workspace. We combine business-class tools (seamless invoicing, spend management, and pre-accounting) with unwaveringly attentive 24/7 support, designed to help businesses breeze through all things finance.
Our journey: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 600,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the LinkedIn Top Companies French ranking!
Our values:
Customer focus | Prioritize customers in everything you do
Ownership | Own your part, get things done
Teamwork | Make (team)work easy
Mastery | Continuously raise the bar
Integrity | Always do what's right, and respect people
Our beliefs: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 55% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.
Discover the steps we took to create a discrimination-free hiring process.
Join us as a Partnerships Manager (NL) to establish and grow strategic partnerships that will accelerate Qonto's expansion in the Netherlands market. You'll be the driving force behind building our partnership ecosystem from the ground up, identifying and securing key alliances that will help us serve Dutch SMEs and freelancers.
As part of our fast-growing local team in the Netherlands, you will work closely with Georg, our Managing Director (NL), and be supported by Arian, our Head of Business Development (Central Europe) while being embedded with our Netherlands team to ensure deep market understanding and seamless execution.
As a Partnerships Manager (NL) at Qonto, you will:
* Conduct comprehensive market research to identify and map the most strategic partnership opportunities in the Dutch market
* Build and manage a robust partnership pipeline with a target of signing several strategic partnerships
* Lead end-to-end partnership negotiations from initial outreach through contract signing
* Work with partners to generate referrals to Qonto's financial management platform
* Drive brand building initiatives through partnership channels, increasing Qonto's visibility in the Netherlands business ecosystem
* Collaborate cross-functionally with Product, Marketing, and Sales teams to ensure partnership integrations align with business objectives
What you can expect:
* Market Context: You'll enter the Dutch market at a pivotal moment as Qonto expands beyond established European markets, shaping our partnership strategy from day one
* Methodologies: We use data-driven frameworks for partner evaluation with clear KPIs, giving you autonomy to adapt proven partnership playbooks to Dutch market specifics
* Team Environment: Access to proven methodologies from successful partnerships across France, Germany, Italy, and Spain while having freedom to innovate for the Dutch market
About your future managers:
You will work closely both with Georg Nuechtern our Managing Director (The Netherlands), as well as Arian Tahmassebi, Head of Business Development (Central Europe).
About Georg:
* His path: With 15+ years experience in strategic, commercial and operational roles across consumer goods, consumer tech and fintech, Georg has previously set up and run business across Europe, leading teams 20+ in both global and local market settings.
* What he brings: Georg provides strategic direction and supports his teams to build plans and deliver them successfully, using his broad perspective and experience to coach his team in breaking down problems and coming up with pragmatic solutions.
About Arian:
* His path: Arian has built a solid career in SaaS sales and business development, most notably during his 5+ years at Doctolib, where he rose from Manager to Regional Manager leading a team of 10. He also brings an entrepreneurial mindset from co-founding Haubach Studio, an event space in Berlin.
* What he brings: Arian combines strong leadership skills with a results-driven approach to sales strategy and partnership building. His experience in scaling teams and driving regional growth will be instrumental in guiding the team toward achieving its targets and developing strategic accounts.
About You
* Experience: 3-4+ years in business development, partnerships, or strategic alliances, ideally within banking/fintech, SaaS, or consulting, exposure to managing affiliates is a plus
* Language Skills: Native-level Dutch speaker with excellent English proficiency
* Market Knowledge: Understanding of Dutch business landscape and B2B relationship navigation
* Strategic Thinking: Ability to identify mutually valuable partnership opportunities and structure beneficial deals
* Entrepreneurial Mindset: Thrive in ambiguous environments and excited about establishing Qonto's partnership presence in a new market
At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.
Perks
A tailor-made and dynamic career track. An inclusive work environment. And so much more to help you succeed.
* Remote work policy;
* Availability of co-working space for meetings;
* Competitive salary and paid leave package;
* Stock-option packages to share in Qonto's success;
* Public transportation reimbursement (part or global);
* A great health insurance;
* Employee well-being initiatives: access to Moka Care to take care of your mental health and great offers for sports and wellness activities;
* A progressive disability and parenthood policy (1 in 6 of Qonto employees is a parent!) and childcare benefits with selected partners;
Our hiring process:
* Interviews with your Talent Acquisition Manager and future managers
* A remote or live exercise to demonstrate your skills and give you a taste of what working at Qonto could be like
Find more information about our interview process on our careers website.
On average, our process lasts 20 working days, and offers usually follow within 48 hours
To learn more about us:
Qonto's Blog | Finanzbusiness | Tagesspiegel | Payment and Banking
To know how your personal data will be processed during your application process or to request its deletion, please click here.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$79k-129k yearly est. 15d ago
Customer Service Representative - Czech & Dutch/German Speaker
Assurant 4.7
Remote job in Amsterdam, NY
Customer Service Associate - Czech & Dutch/German Speaker Amsterdam - Hybrid (2 days office / 3 days home) €2.400 gross per month + holiday allowance + benefits * Are you an active listener who has a passion for helping others? * Are you a problem solver who likes to put a smile on a customers face?
* Would you like to work for a large brand name in the Netherlands
If so, Assurant could be the perfect place for you to start your new career!
The Opportunity:
The purpose of the Customer Service Associate role is to be the first point of contact with our customers within the organization. You will represent a big telecoms brand in Europe and will be responsible for providing a complete service to our customers which primarily is call taking but does include policy administrating, data upload and claims assessing of moderate complexity in line with the company's standards.
We are looking for native Czech speakers who also speak Dutch or German at a high level (C1), and who have strong communication and listening skills. You will help customers protect what matters most by supporting them when their mobile phone or device is lost, stolen, or damaged.
This is an exciting opportunity of growth within Assurant.
Why join us:
* Comprehensive training: We provide full training to prepare you for success in your role.
* Flexibility: we want to support a hybrid work approach with options to work from the office and home. We pay an allowance when you work from home and when you travel to the office so we have you covered!
* Balance is important - so we offer 28 days of holiday plus public holidays, which will increase if no absence in the year
* We care about your well-being - we pay you a monthly allowance for your care & welfare and we have an employee assistance program that helps you and your family with practical information and advice covering a wide range of topics affecting health, family, money matters, and work.
* A multitude of benefits including premium free pension, bonus schemes, premium free WIA insurance, internal recognition, rewards, and incentives plus lots more! We even give you an allowance on your birthday!
Competitive salary and benefits package to include;
* €2.400 gross per month
* 8% holiday allowance
* Annual bonus paid in December
* Premium free pension and WIA insurance
* Travel & working from home allowance
* Care & welfare allowance (€45 net per month)
* €50 net on your birthday!
* Internal Wellbeing Programme
* Online Learning
* Learning and Development opportunities
At Assurant, we are passionate about Diversity, Equity & Inclusion. Diversity allows us to inspire creativity in the global marketplace, and we are huge believers in the strategic value of inclusion and how it can improve us as a business. Not just in performance, it also allows us to create growth opportunities, better aligns us with our clients, and enhances employee engagement.
We look forward to receiving your application
#LI
$33k-38k yearly est. Auto-Apply 11d ago
LCSW - Outpatient
Bassett Healthcare 4.7
Remote job in Cooperstown, NY
The best thing about this role Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.
What you'll do
The Licensed Social Worker is an active member of the psychiatry treatment team. The licensed social worker is responsible for the therapeutic relationship that includes addressing the complex bio-psychosocial needs of the patient. The scope of practice includes but is not limited to comprehensive assessment of those needs, diagnosis, treatment planning, advocacy, and resource identification and linkage. Clinical social work in the outpatient setting includes using evidence-based therapies to address the bio-psycho-social aspects of patient care such as adjustment to illness issues, mental health, co-occurring disorders, identifying and reporting child and elder abuse and neglect, domestic violence and complex care management (when appropriate). Adherence to established Psychiatry Department protocols and (OMH) oversight regulations, participation in ongoing education and supervision, as well as active participation in Psychiatry Department meetings, PI and UR.
The LCSW Clinical Supervisor provides oversight of the LMSW/LCSW in accordance with NYS Board of Education - Office of the Professions. Social Work licensure requirements - "A licensed master social worker may only practice clinical social work, including diagnosis and psychotherapy, under the supervision of a Licensed Clinical Social Worker (LCSW), licensed psychologist or psychiatrist in the acceptable setting."
* Participation in departmental rounds or team meetings as required
* Comprehensive bio-psychosocial assessment of patient
* Treatment planning to address issues identified in comprehensive assessment
* Resource linkage and advocacy with appropriately identified resources
* Participation in departmental objectives and assignments
* Outpatient Psychiatry Specific Duties
* Provide psychotherapy on an outpatient basis to individuals, couples, families and/or groups in accordance with NYS Office of Mental Health guidelines and standards of care.
* Complete comprehensive assessments/diagnostic formulations and preliminary treatment plan goals, objectives and methods, within the time frames outlined by regulations (OMH/CMS)
* Provides evidence based therapeutic interventions
* Documents all patient contacts according to NYS Office of Mental Health requirements
* Performs acute/crisis evaluations and coordinates psychiatric hospitalization as needed
* Provides psychoeducation to patients and families
* Functions as a member of the outpatient clinical Treatment Team
* Facilitates referrals for medication evaluations, inpatient psychiatric hospitalizations, and community support services
* Communicates with patient and other treating providers to coordinate treatment plan goals and objectives
* Participates in case conference treatment team meetings
* Treats patients, colleagues, and other staff with cooperation, compassion and respect
* Conducts self in a manner consistent with ethical standards of practice in the field
* Participates in the Utilization Review Process
* Collaborates with outside agencies, such as CPS/DSS
* Performs other duties as requested and observed by supervisor or manager
* Partial remote work is available dependent upon department needs and employee capabilities
What we need from you
Education:
* Master's Degree in Social Work, required
Experience:
* Minimum 2 years post Master's Degree experience, preferred
* Preference for prior related experience
License/ Certification:
* Current NYS Licensure as an LCSW within 3 months of hire, required
Skills:
* Adaptability
* Communication
* Attention to Detail
* Computer Skills
* Counseling
* Interacting with People
* Maintain Files
* Maintain Confidentiality
* Time Management
Physical Requirements:
* Sedentary Work - Exerting up to 10 lbs of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking or standing are required only occasionally, and all other sedentary criteria are met
* Occasional fit testing required
* Frequent standing, walking
* Constant typing/clerical/dexterity, hearing, seeing/monitor/computer use, talking.
Hazards:
* Occasional bodily fluids/ bloodborne exposure
Working Conditions:
* Occasional noise, odors
Travel:
* Occasional Travel - The job may require travel from time- to-time, but not on a regular basis
Total Rewards
Bassett Healthcare Network's commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind. Many of the benefits we offer are paid fully or in large part by Bassett. Our generous benefits offerings include:
* Paid time off, including company holidays, vacation, and sick time
* Medical, dental and vision insurance
* Life insurance and disability protection
* Retirement benefits including an employer match
* And more!
Specific benefit offerings may vary by location and/or position.
Pay Range
Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement.
Pay Range Minimum:
USD $73,483.56/Yr.
Pay Range Maximum:
USD $110,225.34/Yr.
We love the difference people bring
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.
$73.5k-110.2k yearly Auto-Apply 9d ago
Administrative Assistant (Remote)
Easy Recruiter
Remote job in Altamont, NY
Our client, a non-profit organization for students K-12, is looking to hire an Administrative Assistant to join their team remotely!
***This is a 3-Month Contract with opportunity of
extension
or
conversion
***
***PART TIME ROLE (15-20 hours per week)***
Responsibilities:
Move content documents through the approval and review process, including preparing files and managing edits.
Submitting tickets in our internal system to send content through various rounds of approval and production (SEO Optimization, Copy Edits, Web Production).
Keeping tracking documents up to date so stakeholders can stay aware of project status.
Attend key content meetings, take notes, and memorialize action items.
Support documentation and reporting on the project as we track towards key metrics and goals.
Report on compliance survey progress
Review compliance survey responses, inclusive of materials review
Escalate to the Program Assistant and Program Manager any compliance irregularities
Desired Skills and Experience:
Minimum 1-2 years of Administrative experience
Bachelor Degree preferred significant relevant experience considered
Excellent organizational skills and attention to detail
Excellent verbal and written communication skills
Computer literacy, including Microsoft Office and applications, Excel in particular
Demonstrated ability to be flexible or adaptable in a complex changing environment
Collaborative team player and contributor, with the ability to perform well as part of a remote team
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.
$34k-44k yearly est. 60d+ ago
FullStack Tech Lead
Deuna
Remote job in Root, NY
About DEUNA 🧡DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock new revenue. Built by the team behind DEUNA-the fastest-growing Commerce OS in Latin America-ATHIA combines payment intelligence, checkout optimization, and data orchestration in one powerful solution.
With deep integrations across 300+ PSPs and alternative payment methods, and over 20% of Mexico's digital economy running through our platform, we simplify global payments through a single integration and centralized reconciliation.We are a rapidly growing startup expanding into the U.S. to meet the urgent needs of large retailers, marketplaces, airlines, and QSRs. Join us to shape the future of payments! 🚀
Visit ********************** to learn more about us!
We are seeking a highly motivated and skilled Full Stack Tech Lead to join our technology team. In this pivotal role, you will be part of the integration cell, responsible for handling integrations with various platforms such as Shopify, Magento, and VTEX. You will lead the development of payment connectors and web applications, collaborating closely with designers, software engineers, and other stakeholders to deliver comprehensive end-to-end solutions.
Key Responsibilities
Technical Leadership:Lead the full stack development team in delivering high-value solutions using Agile methodologies.Mentor and guide team members, fostering a culture of collaboration, innovation, and continuous improvement.Application Development:Design and develop high-quality web and mobile applications, ensuring optimal performance and user experience.Collaborate with designers and other developers to create engaging and effective user interfaces.Feature Implementation:Drive the design, development, and implementation of new features and enhancements to existing applications.Integration Management:Oversee the integration of various services and APIs, ensuring smooth connectivity and functionality across platforms.Maintenance and Optimization:Maintain and enhance existing applications, troubleshooting issues and optimizing performance as needed.Project Planning and Execution:Collaborate in the planning and execution of projects, ensuring timely delivery while upholding code quality standards.Research and Innovation:Stay up-to-date with emerging technologies and tools, evaluating and integrating them into the development process to improve products and workflows.
Requirements-Proven experience as a Full Stack Developer or in a similar role, with significant leadership experience.-Strong expertise in front-end technologies such as TypeScript and React, as well as back-end technologies like Golang.-Functional knowledge of AWS with a focus on application development.-Experience with integrations in areas such as payments, e-commerce, fraud detection, or analytics.-Familiarity with both relational and non-relational databases.-Strong teamwork and effective communication skills.-Creative and efficient problem-solving abilities.-Knowledge of Agile development practices and methodologies.-Preferred bachelor's degree in Computer Science, Engineering, or a related field.
If you are a talented Full Stack Tech Lead looking to take on a leadership role and drive innovative projects, we encourage you to apply. Join our team and play a key role in shaping the future of our cutting-edge solutions.What will you find when you join DEUNA?- A multicultural team distributed throughout LATAM- Dynamism, agility and constant innovation- Being part of a high-impact solution for an entire region- The best tools and technology to operate- Being part of the startup culture.- We are in full expansion!
Benefits:Vacations and additional PTO 🏝️Remote work from anywhere 💻Economic support for health insurance, internet and cell phone line📱🌐We all own DEUNA, we offer stock options 💸Learning and development platform 📚Multidisciplinary, diverse and dynamic team 🧡Growth and career path 🚀
Be part of a dynamic team that's creating the next generation payments platform.
Join us at DEUNA!
DEUNA is proud to be an equal opportunity employer. We value and celebrate diversity and inclusion in our workplace. All employment decisions at DEUNA are made without discrimination based on nationality, race, ethnicity, religion, gender, sexual orientation, gender identity or expression, marital status, color, disability, or any other characteristic protected by law.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$83k-108k yearly est. Auto-Apply 60d+ ago
Account Director (Cybersecurity)
Highwire 3.6
Remote job in Maryland, NY
Highwire is a strategic marketing communications agency at the intersection of innovation and industry. We partner with ambitious companies and established brands to navigate complexity, lead markets, and grow with purpose. With integrated expertise in strategic communications, creative, and insights, we cut through the noise to deliver bold ideas and measurable impact across B2B technology, healthcare, cybersecurity, energy and sustainability, professional and financial services, and more.
At Highwire, we believe that storytelling fuels transformation. And the most impactful stories represent all voices and perspectives. As a values-driven agency, we foster an inclusive environment where everyone-regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities-can feel safe, celebrated and worthy.
We ensure every Highwire Walker has unique support to climb to success. Our commitment to diversity, inclusion and belonging is permanent and foundational to our business and culture. We aspire to change our industry and build a better future for all.
Our people-first culture is driven by
four
core values:
Team Empowerment
Growth Mindset
Inclusion Always
Fierce Distinction
We're looking for individuals with big ideas, strong opinions, and the energy to bring them to life. If you thrive in an environment that values personal accountability, high standards, and boundless motivation, this is the opportunity for you. Be part of our award-winning culture and contribute to an exciting and growing business where you can make a real impact.
Highwire. Above all.
Position Overview
As an Account Director on Highwire's Cybersecurity team, you'll be a strategic leader driving high-impact communications programs for industry-leading and emerging cybersecurity brands. You will oversee 4-5 account teams, guide clients on positioning, storytelling, and visibility, and ensure the consistent delivery of exceptional results.
This is a senior opportunity for a creative, strategic thinker with 7+ years of agency experience and a deep understanding of the cybersecurity landscape. You'll mentor teams, build trusted client partnerships, and play a key role in agency growth and thought leadership.
What You'll Do Client Strategy & Leadership
Lead cybersecurity clients across threat intelligence, cloud security, identity management, incident response, infrastructure protection, and security operations.
Develop integrated communications strategies that build brand credibility, market leadership, and trust - essential in the cybersecurity industry.
Provide senior-level counsel on messaging, positioning, risk-oriented narratives, and media engagement strategies.
Translate complex cybersecurity concepts into compelling, business-relevant stories that resonate with technical and non-technical audiences.
Serve as a senior client lead, ensuring deliverables meet or exceed expectations.
Identify and pursue opportunities for organic growth within existing accounts.
Partner with clients on executive visibility, thought leadership, vulnerability response communications, and research-driven storytelling initiatives.
Manage budgets, forecast hours, and ensure efficient resource allocation across teams.
Media & Influencer Engagement
Build and maintain strong relationships with top-tier business, cybersecurity, privacy, and technology media.
Drive thought leadership programs grounded in security research, emerging threats, and market trends.
Oversee data-driven, vulnerability-based, and trend-based pitches to secure meaningful coverage.
Leverage digital and social channels to expand reach of threat research, product news, and executive commentary.
Stay ahead of threat landscapes, regulatory changes, and security trends to provide proactive strategic recommendations.
Agency Operations & Leadership
Manage 3-4 direct reports, providing mentorship, guidance, and feedback.
Support new business opportunities - from ideation to pitch presentation.
Contribute to agency marketing initiatives, such as award submissions, case studies, and cybersecurity research promotions.
Champion Highwire's culture of inclusion, empowerment, and collaboration.
Represent Highwire at cybersecurity industry events, conferences, and networking opportunities (e.g., RSA, Black Hat, regional security summits).
What You Bring
7+ years of PR or communications experience in an agency environment
Deep experience working with cybersecurity clients - threat intel, SaaS security, network defense, identity, cloud security, or SOC tools
Proven success developing and executing integrated PR and communications programs
Strong understanding of the cybersecurity media landscape, security analyst community, and industry influencers
Exceptional writing, editing, and storytelling skills
Strategic leadership and client management experience
Established media relationships and a passion for cybersecurity innovation
Experience managing and mentoring high-performing teams
Strong business acumen and ability to identify growth opportunities
Creative, collaborative, and confident communicator who thrives in a fast-paced environment
The salary range for this position is $110,000 to $135,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data. This role also includes a competitive benefits package with medical, dental, and vision coverage, 401(k) matching, generous paid time off, and additional perks designed to support your overall well-being and growth.
#LI-Remote
Location & Work Environment
Highwire offers both remote and hybrid work options, depending on where you live.
Hybrid: Candidates located within commuting distance of our New York, NY or San Francisco, CA offices follow a hybrid schedule, with two in-office days per week.
Remote: We hire for fully remote roles in the following states: California, Colorado, Connecticut, Florida, Illinois, Iowa, Kansas, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, Texas, Utah, Virginia, Washington, Washington, D.C.
Please note: We are only able to consider candidates who reside in one of the locations listed above at the time of hire.
Highwire Perks & Benefits
Our people-first culture is reflected in the meaningful benefits, flexibility, and support we offer:
Competitive salary with merit-based opportunities for growth
Flexible hybrid work model tailored to your schedule and lifestyle
Generous vacation policy, including extended summer and winter breaks
Early log-off on Fridays through our Empower Hours program
401(k) plan with employer matching
Comprehensive medical, dental, and vision coverage, plus FSA options
Paid parental leave
Commuter benefits
Home office equipment stipend
Annual Growth Mindset Stipend for books, events, or learning experiences
Monthly technology reimbursement
Wellness benefit program for mental and physical health
Donation matching program
Mentorship and ongoing professional development opportunities
Monthly recognition and team celebrations
Employee referral and new business referral bonuses
Quarterly Highwire events and team gatherings
Dog-friendly office environment
A supportive, inclusive, and collaborative workplace where you can grow and do your best work
$110k-135k yearly Auto-Apply 16d ago
Digital Workplace Services - AI-Powered Contact Center Consult Lead
Kyndryl Holding Inc.
Remote job in Amsterdam, NY
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
As the Global Digital Workplace Services (DWS) Consult lead for AI-Powered Contact Center, you'll be responsible for owning and evolving the AI-Powered Contact Center go-to-market, shaping transformational business outcomes for customers leveraging the ecosystem of tools and platforms that comprise a modern AI-Powered Contact Center.
We're solving real-world problems at a massive scale - powered by creativity, precision, and a shared obsession with what's next.
You'll be part of the global DWS consult leadership team, responsible for driving one of our key growth plays leveraging our strategic relationship with key hyperscaler and ecosystem partners, helping clients transform both the agent and customer experience using modern Contact Center technology.
What You'll Do
* Develop consult-led propositions to drive new business for AI-Powered Contact Centers.
* Work collaboratively across our business to position Copilot as the UX for AI, identifying connections into broader Kyndryl AI propositions and offerings
* Develop joint GTM initiatives with key partners such as Microsoft, Amazon, Five9, Interactions and any other key players at global level, as well as within specific priority markets, positioning Kyndryl as partner of choice for the transformation of Contact Centers
* Drive sales and technical enablement of AI-Powered Contact Center consult-led propositions, including managed services and cross-practice opportunities
* Provide solution leadership and thought leadership during key client engagements
* Partner with Kyndryl alliances to execute strategic GTM activities programmatically and at scale
* Own growth targets for sales and revenue associated with the DWS AI-Powered Contact Center business and drive operational management and sales/tech enablement activity to meet targets
* Ensure alignment of our consult-led propositions with managed services, including providing thought leadership across our existing customers,
* Lead with industry or function-specific GTM narratives to resonate better with our clients, focusing on customer problems and business outcomes rather than technology
* Identify short, medium and longer term skills needed to successfully scale our AI-Powered Contact Center business, and develop / implement strategies to reskill, hire or develop talent
* Build brand presence and recognition as the leading partner to drive Contact Center transformation
* Mentor and inspire a new generation of AI-Powered Contact Center experts.
* Work across the broader DWS consult team, ensuring that the AI-Powered Contact Center GTM aligns with the broader strategic priorities.
Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.
Who You Are
We don't hire for a role - we hire for a journey. You'll be empowered to work remotely, flexibly, and at your best. Your success is measured by what you create, not where you work from.
Who You Are
Must-have capabilities
* 10+ years experience in technology consulting, workplace transformation or IT services, with experience of the intersection between advisory and managed services
* Deep expertise in workplace modernization technologies, primarily grounded in Contact Center platforms (CCaaS / IVR) as well as conversational AI/NLP technologies, across all key hyperscaler platforms including Amazon Connect, Microsoft Dynamics Customer Service, Five9, Genesys, and any other key players in the Contact Center space,
* Strong technical background in a wide range of Contact Center technologies and current knowledge/ experience of automation solutions such as conversational AI and agent assist
* 5+ years experience of partnering with Microsoft, including driving joint GTM activities with relevant hyperscalers, and an understanding of initiatives such as partner incentives and accreditations; evidence of success driving joint GTM at both global and field level
* Passionate about transforming both customer and employee experience, with experience of improving both customer and agent experience and deliver quantifiable business outcomes
* Strong business acumen, with the ability to link technology strategies to financial, operational and business outcomes for customers
* Experience working in a highly-matrixed organization, ideally across a large region or global.
* Partner with global sales and account teams to drive consulting-led revenue for AI-Powered Contact Center, as well an ability to identify adjacent opportunities for both consult and managed services business.
Plus, You Bring
* Ability to operate independently and collaborate within a high-trust, low-hierarchy team
* Best-in-class customer journey design and implementation experience, as well as a strong understanding of the agent experience
* A broader understanding of Contact Centre technology, platforms and industry trends
Bonus Points For
* Certifications in relevant vendors
* Technical eminence and recognized as a thought leader with activities such as blogging, podcasts or speaking at conferences.
Location: Remote-first locations include: New York, Washington, Dallas, California, Canada, London, Madrid, Amsterdam.
Apply now if you're ready to shape the future of AI - not just study it.
Let's redefine what's possible. Together.
#AgenticAI
The compensation range for the position in the U.S. is $173,280 to $329,280 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.
There is a different applicable compensation range for the following
work locations:
California (San Francisco Bay Area): $207,840 to $395,040
California (All Other): $190,560 to $362,160
Colorado: $173,280 to $329,280
Massachusetts: $173,280 to $362,160
New York City: $207,840 to $395,040
Washington: $190,560 to $362,160
Washington DC: $190,560 to $362,160
This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis.
Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.