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Become A Cocktail Server

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Working As A Cocktail Server

  • Performing for or Working Directly with the Public
  • Performing General Physical Activities
  • Getting Information
  • Selling or Influencing Others
  • Communicating with Supervisors, Peers, or Subordinates
  • Deal with People

  • Outdoors/walking/standing

  • $17,343

    Average Salary

What Does A Cocktail Server Do At Penn National Gaming

* The following and other duties may be assigned as necessary:
* Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
* Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
* Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere .
* Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage.
* Maintaining established quality standards for timely food and beverage service.
* Places order with bartender, inspects order for quality, collects and adds appropriate garnish, places on tray and serves to patrons
* Upsells and suggestively sells menu items, specials and beverages at all times.
* Performs prep tasks when not serving guests by helping to stock items or clean work areas.
* Enforces customer limit regulations in a firm and courteous manner
* Performs other job-related duties as assigned
* To be successful in this position it will require the following skill set

What Does A Cocktail Server Do At Treasure Island Resort & Casino

* Accountable for providing superior beverage service for designated area offering complimentary and alcoholic refreshments to casino guests
* Assist with supplying and cleaning wait station
* Handle cash and reconcile bank for all alcohol served according to Treasure Island and Hospitality policies
* Utilize and implement TIPS training to prevent and recognize potential alcohol related concerns
* Knowledge and Certification;
* Preferred:
* High School Diploma/GED
* year experience as a food and beverage server familiar with tray service
* year experience with a computerized point-of-sale system (i.e. Micros, NCR)
* Proven knowledge of alcohol service

What Does A Cocktail Server Do At Fairmont

* Reporting to the Pyramid Manager, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer professional, friendly and engaging service
* Assist guests regarding menu items in an informative and helpful way
* Follow outlet policies, procedures and service standards
* Have full knowledge of beverage lists and promotions
* Have full knowledge of all menu items, garnishes, contents and preparation methods
* Follow all safety and sanitation policies when handling food and beverage
* Other duties as assigned
* Employee Status

What Does A Cocktail Server Do At Las Vegas Sands Corp.

* Arrive for shift on time and in proper uniform.
* Efficiently and accurately takes and delivers drink orders in a friendly and professional manner.
* Interacts with guests while taking drink orders and delivers high quality drink product to the guest in a timely manner.
* Maintain assigned areas by keeping them clean and free of debris, and tracks guests while they move about the Casino floor.
* Remove empty or abandoned cups, bottles and glasses from casino floor.
* Provide accurate directions and information for guest inquires and is knowledgeable about all aspects of Sands services, features, attractions, promotions and special events.
* Maintain full knowledge of Liquor Control Board rules and regulations related to alcoholic beverage service.
* Serve beverages within the guidelines established by the Liquor Control Board.
* Properly use equipment, tools or systems to complete assigned tasks and complies with company safety standards.
* Develop a working knowledge of any PGCB rules, regulations and Internal Controls applicable to your position.
* Complete all paperwork in accordance with PGCB and approved Sands’ standards.
* Read and understand the Sands Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons.
* Provide superior customer service to all internal and external customers in compliance with the Sands’ Standards of Steel customer service standards.
* Adhere to and complies with both departmental and overall property policies and procedures.
* Perform any other related duties as

What Does A Cocktail Server Do At Marriott International

* Explore our very big world We welcome you to join our global and diverse family.
* Whether youre new to hospitality or a seasoned professional, you can come to us knowing that you will always be appreciated for your natural talents.
* Your positive energy and people-pleasing mindset are an important part of why our guests stay with us again and again.
* Rewards for work, benefits for life Youll be supported in and out of the workplace through: Discounts on hotel rooms, gift shop items, food and beverage Learning and development opportunities Recognition programs Wellbeing programs Encouraging management Team-spirited colleagues The impact youll make You know the finest details of our menu and cant wait to share your expertise with our guests.
* When they dine with us, your warm greeting, flawless table settings, and your friendly demeanor do not go unnoticed.
* No matter the day, you set out to provide each guest with a dining experience that will be remembered long after their stay.
* What youll be doing Welcome guests and promptly attend to tables Serve food and beverages to guests making recommendations if needed Share your menu knowledge to assist guests with questions and special requests Record transactions in the MICROS system correctly and timely Check-in with guests to assure satisfaction with each course and beverage Clean tables, complete closing duties and re-stock tableware and other supplies What were looking for Great conversational skills and teamwork-oriented Positive outlook and outgoing personality Previous serving experience is a big plus This role requires the ability to move and lift up to 25 lbs.
* Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required.
* Prior to employment, well ask you to complete safety training and certification.
* Connect your passions with a rewarding opportunity Youre a food and beverage enthusiast who really enjoys making others feel at home.
* When you work with us, you'll get to entertain and meet people from all over the world as you build your experience.
* Join us and grow through opportunities to explore the business, opening yourself to various career options.
* No matter your path, well make sure you feel right at home.
* To apply now, go to: https://marriott.taleo.Net/careersection/2/jobdetail.ftl?job=1800093K Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
* Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.
* Chat, engage and follow us on social media. https://www.facebook.com/marriottjobsandcareers http://www.twitter.com/marriottcareers http://www.linkedin

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How To Become A Cocktail Server

Most waiter and waitress jobs are entry level, and workers learn through short-term on-the-job training. No formal education or previous work experience is required to enter the occupation.

Most states require workers who serve alcoholic beverages to be at least 18 years of age, but some states require servers to be older. Waiters and waitresses who serve alcohol must be familiar with state and local laws concerning the sale of alcoholic beverages.

Education

No formal education is required to become a waiter or waitress.

Training

Most waiters and waitresses learn their skills through short-term on-the-job-training, usually lasting a few weeks. Trainees typically work with an experienced waiter or waitress, who teaches them basic serving techniques.

Some full-service restaurants provide new employees with some form of classroom training that alternates with periods of on-the-job work experience. These training programs communicate the operating philosophy of the restaurant, help new servers establish a rapport with other staff, teach serving techniques, and instill a desire to work as a team. They also discuss customer service situations and the proper ways to handle unpleasant circumstances or unruly customers.

Training for waiters and waitresses in establishments that serve alcohol typically involves learning state and local laws concerning the sale of alcoholic beverages. Some states, counties, and cities mandate the training, which typically lasts a few hours and can be taken online or in-house.

Important Qualities

Communication skills. Waiters and waitresses must listen carefully to customers’ specific requests, ask questions, and relay the information to the kitchen staff, so that orders are prepared to the customers’ satisfaction.

Customer-service skills. Waiters and waitresses spend most of their work time serving customers. They should be friendly and polite and be able to develop a rapport with customers.

Detail oriented. Waiters and waitresses must record customers’ orders accurately. They need be able to recall the details of each order and match the food or drink orders to the correct customers.

Interpersonal skills. Waiters and waitresses should be courteous, tactful, and attentive as they deal with customers in all circumstances to resolve any issues that arise.

Physical stamina. Waiters and waitresses spend hours on their feet carrying heavy trays, dishes, and drinks.

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Cocktail Server jobs

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Cocktail Server Demographic

Gender

  • Female

    85.7%
  • Male

    12.3%
  • Unknown

    2.0%

Ethnicity

  • White

    78.0%
  • Hispanic or Latino

    13.9%
  • Asian

    6.2%
  • Unknown

    1.3%
  • Black or African American

    0.5%
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Languages Spoken

  • Spanish

    61.4%
  • French

    9.5%
  • Italian

    4.3%
  • Japanese

    3.8%
  • Portuguese

    2.9%
  • German

    2.9%
  • Russian

    2.4%
  • Arabic

    2.4%
  • Tagalog

    1.4%
  • Chinese

    1.4%
  • Amharic

    1.4%
  • Swedish

    1.0%
  • Romanian

    1.0%
  • Ukrainian

    1.0%
  • Polish

    1.0%
  • Lithuanian

    0.5%
  • Vietnamese

    0.5%
  • Cherokee

    0.5%
  • Mandarin

    0.5%
  • Hmong

    0.5%
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Cocktail Server

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Cocktail Server Typical Career Paths

Cocktail Server Education

Cocktail Server

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Top Skills for A Cocktail Server

CustomerServiceSkillsDrinkOrdersNon-AlcoholicBeveragesHighVolumeRestaurantPOSMenuItemsBeverageOrdersVIPBottleServiceFoodOrdersCasinoFloorGuestServiceMicrosSpecialEventsTimelyCocktailServiceCommunicationSkillsBeverageServiceSalesGoalsGuestSatisfactionServiceAreas

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Top Cocktail Server Skills

  1. Customer Service Skills
  2. Drink Orders
  3. Non-Alcoholic Beverages
You can check out examples of real life uses of top skills on resumes here:
  • Utilized customer service skills, beer & wine knowledge in a high volume upscale lounge in the hotel lobby.
  • Receive drink orders from guests and waiters, Efficiently mix ingredients to prepare cocktails according to drink recipes.
  • Serve cocktails and non-alcoholic beverages to customers.
  • Served customers in a high volume restaurant; balanced cash drawer; supervised staff; handled customer complaints.
  • Coordinated with kitchen and other servers to achieve highest possible customer satisfaction.

Top Cocktail Server Employers

Cocktail Server Videos

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