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Cocktail server skills for your resume and career

Updated January 8, 2025
3 min read
Cocktail server example skills
Below we've compiled a list of the most critical cocktail server skills. We ranked the top skills for cocktail servers based on the percentage of resumes they appeared on. For example, 12.7% of cocktail server resumes contained wine as a skill. Continue reading to find out what skills a cocktail server needs to be successful in the workplace.

15 cocktail server skills for your resume and career

1. Wine

Here's how cocktail servers use wine:
  • Leveraged wine, spirits and cocktail expertise to make knowledge-based recommendations to patrons.
  • Maintained full knowledge of all wine, champagne, liquor, and beer lists, as well as all specialty cocktails.

2. Cash Handling

Here's how cocktail servers use cash handling:
  • Displayed excellent cash handling skills and register responsibilities.
  • Followed established cash handling procedures.

3. Beverage Orders

Beverage orders mean placing an order for any kind of beverage such as water, wine, beer, cold drinks, cocktails, juices, and so on. Taking the correct beverage order is crucial for the service providers of beverages as it is necessary for customer satisfaction. A beverage order involve the kind of drink, the quantity of drinks, and any specific modifications that the customer wants.

Here's how cocktail servers use beverage orders:
  • Circulate throughout assigned workstations on a continuous basis, receiving and delivering beverage orders.
  • Ensured customer satisfaction with beverage orders.

4. Cleanliness

Here's how cocktail servers use cleanliness:
  • Developed relationships with customers easily and maintained the cleanliness of the establishment during downtime.
  • Ensured club cleanliness and provided amazing customer service to every individual.

5. Guest Satisfaction

Here's how cocktail servers use guest satisfaction:
  • Thrived in a fast-paced environment while demonstrating proficiency in time management, multitasking, and increased guest satisfaction.
  • Ensured guest satisfaction by demonstrating effective customer service Trained others how to perform hostess duties as assigned

6. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how cocktail servers use customer service:
  • Delivered outstanding customer service during preparation and delivery of drinks while working effectively in an extremely high volume environment.
  • Sharpened problem-solving and negotiation skills by handling a variety of customer service issues through effective listening and communications.

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7. Guest Service

Here's how cocktail servers use guest service:
  • Provided superior accuracy, guest service, and friendliness while serving complimentary drinks
  • Provided five-star guest service with top-rate customer satisfaction.

8. Drink Orders

Drink orders are made by a bartender working in a bar wherein he/she mixes up a drink that the customers want. There is a lot of different cocktail terminology a customer can ask the bartenders. The most commonly used are neat, it is a drink without any ice on it, but they can still add some by saying on the rocks. Also, you call a straight-up, a white or dark spirited drink poured in a cocktail glass.

Here's how cocktail servers use drink orders:
  • Take food and drink orders, greet guests, run food/drinks, ensure work environment is clean, provide great customer service
  • Assisted bar supervisor in taking drink orders, mixing and serving drinks in bar area as well as formal dining room.

9. Beverage Service

Here's how cocktail servers use beverage service:
  • Learned casino business while giving high-volume beverage service.
  • Provided beverage service in high paced environment.

10. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how cocktail servers use pos:
  • Greeted guests, took orders, correctly entered food and beverages into POS terminal, and ensured efficient delivery of both.
  • Handled all monies & computer transactions via the POS system, including handling different packages that involved meal tickets.

11. Food Service

The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.

Here's how cocktail servers use food service:
  • Trained food service staff and servers to properly and efficiently present menus and take orders from patrons for food or beverage.
  • Gained higher knowledge about the food service industry took care of guest's every need and created a welcoming atmosphere.

12. BARS

Here's how cocktail servers use bars:
  • Stock service bars, make sure bar was clean and up to health code standards at all times.
  • Provided fast and efficient yet courteous service, Took customer orders, prepared drinks, and stocked bars.

13. Excellent Guest

Here's how cocktail servers use excellent guest:
  • Maintained an excellent guest rapport.
  • Provide excellent guest experience through phenomenal customer service and communication, evidenced by high number of regular patrons requesting my services.

14. Upsell

Here's how cocktail servers use upsell:
  • Make Handcrafted cocktails-Educating customers on current products to provide an eclectic experience and upsell.
  • Demonstrated ability to upsell additional products and services.

15. Sale System

Here's how cocktail servers use sale system:
  • Take orders and inputs them into point of sale system to inform bartender an order was made in a timely order.
  • State and city certified, Point of sale system initiated new methods of serving that reduced time by one third!
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List of cocktail server skills to add to your resume

Cocktail server skills

The most important skills for a cocktail server resume and required skills for a cocktail server to have include:

  • Wine
  • Cash Handling
  • Beverage Orders
  • Cleanliness
  • Guest Satisfaction
  • Customer Service
  • Guest Service
  • Drink Orders
  • Beverage Service
  • POS
  • Food Service
  • BARS
  • Excellent Guest
  • Upsell
  • Sale System
  • Cocktail Service
  • Non-Alcoholic Beverages
  • Culinary
  • Fine Dining
  • Casino Floor
  • Basic Math
  • Exceptional Guest
  • Guest Complaints
  • Bartending
  • Micros
  • Food Orders
  • Greeting Guests
  • Menu Knowledge
  • Computer System
  • Serving Drinks
  • Bottle Service
  • Liquor Brands
  • Upselling
  • Charm
  • Quality Customer Service
  • VIP
  • Table Games
  • Memorization
  • Repeat Business
  • Quality Guest
  • Hotel Guests
  • Casino Guests
  • Financial Transactions
  • Menu Selections
  • Allergies
  • Private Parties
  • Sanitation Policies
  • IDS

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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