Field Service Technician jobs at Codeworks - 509 jobs

Why You'll Love Working Here Training & Tools Provided: Comprehensive training, a full set of tools, and a company vehicle. Competitive Pay & Time Off: Premium hourly rates ($18-$33 based on experience), floating holidays, and paid time off. Day-One Benefits: Medical, dental, and vision insurance effective your first day. Future Growth: 401(k) savings plan and opportunities for career development. What You'll Do As a Burroughs Service Technician, you will: Install, maintain, and repair multi-vendor cash automation and self-service equipment. Diagnose and resolve technical issues quickly and effectively. Deliver an exceptional customer experience through clear communication and follow-through. Manage tools, parts, and inventory with accuracy and care. Technology You'll Work With As a Burroughs Service Technician, you'll gain hands-on experience with a wide range of transaction and cash automation technologies, including: ATMs and Teller Cash Recyclers (TCRs) Smart Safes and Currency Counters Self-Service Kiosks Point-of-Sale and Retail Transaction Devices Servers and Networking Hardware Other OEM banking and retail automation equipment Technicians are trained on multi-vendor equipment, giving you the opportunity to build versatile skills across industry-leading platforms. What We're Looking For Technical aptitude or a strong interest in learning electro-mechanical repair. Excellent customer service skills and a positive, solutions-focused attitude. Integrity, reliability, and professionalism in every interaction. Strong organizational and communication skills. Ability to work independently as well as within a team. Requirements: High School Diploma or GED (Associate's Degree a plus). At least 21 years of age. Valid U.S. driver's license, with at least 2 years of driving history. Ability to lift/move up to 75 lbs. Previous experience with ATMs, cash automation, or multi-vendor equipment is a plus. At Burroughs, you'll gain hands-on experience, work with innovative technology, and build a long-term career with a company that values its people. Travel Details This role involves regular travel within your assigned local or regional territory to service customer sites. Most travel will be same-day within driving distance, though occasional overnight stays may be required depending on service coverage and customer locations. Company vehicles are provided for business use. Work Schedule Expectations Work schedules may vary depending on customer needs and are subject to change. While technicians generally work full-time hours, there may be times when evening, weekend, overtime, or on-call support is required. Flexibility is essential to ensure we meet customer service commitments. * This posting and the advertised pay rate covers a span of Field Service Tech level 1 through level 3. Pay rate is commensurate upon skill set, experience and competency in similar role(s).

ECS is seeking a NIH NIAID Core Technology Services Delivery Lead to work remotely. Please Note: This position is contingent upon contract award. ECS is seeking an experienced NIH NIAID Core Technology Services Delivery Lead to work remotely providing leadership and oversight for the for the Core Technology Services task area, ensuring the efficient and effective delivery of OEB Infrastructure services. The Core Technology Services Delivery Lead will be responsible for NIAID's day-to-day core IT infrastructure activities, including foundational services such as networking and storage, as well as the operation of NIAID's computing facilities and other services that support NIAID's technology requirements. Key Responsibilities: Core Technology Leadership: * Assist with providing oversight and leadership to the Core Technology Services task area. * Report on task area status to OEB leadership. * Serve as a point of contact for OEB leadership for task area responsibilities. * Report on technical outages occurring over the past 24 hours. Report is due Monday through Friday by 8AM (excluding federal holidays and other government closure days). Enterprise Data Hosting: * Operate NIAID's data storage and hosting systems, including but not limited to storage appliances, data transfer systems, and data backup and protections systems. * Provide data management services, including data access management, data lifecycle management, and long-term data archiving and retention. * Ensure NIAID enterprise data is protected in accordance with NIAID's data lifecycle and backup policies, through both short-term retention and off-site backups. * Implement new enterprise data storage systems that align with NIAID's data storage requirements, including but not limited to data availability, data storage performance, and cost effectiveness. * Report on technical outages occurring over the past 24 hours. Report is due Monday through Friday by 8AM (excluding federal holidays and other government closure days). Hosting Facility Support: * Operate and maintain NIAID's hosting facilities, including but not limited to facilities physically located in Rockville, MD, Bethesda, MD, Ashburn, VA, and Hamilton, MT. * Ensure NIAID equipment hosted in NIAID facilities is properly documented, installed, and maintained to NIAID's hosting standards. * Perform physical installation of IT equipment and IT cabling in NIAID hosting facilities. * Coordinate IT operations with NIAID's facility maintenance staff during facilities incidents and maintenance. * Report on technical outages occurring over the past 24 hours. Report is due Monday through Friday by 8AM (excluding federal holidays and other government closure days). Enterprise Network Engineering: * Architect NIAID's enterprise Ethernet network in support of NIAID's business and scientific networking needs, including but not limited to routing, switching, inter-site and intra-site connectivity, and connectivity with other NIH institutes and external agencies. * Operate the NIAID enterprise network, including incident troubleshooting, configuration changes, equipment deployment and decommissioning, performance optimization, and software and security patching and hardening. * Monitor the NIAID enterprise network for performance and functionality issues and collaborate with out OEB teams, OCICB branches, and NIH groups to ensure network capabilities meet NIAID's organizational needs. * Research and explore modern technologies and innovations in the field of networking to ensure that NIAID maintains a modern, scalable, and reliable network that supports the institute's scientific and business mission. * Report on technical outages occurring over the past 24 hours. Report is due Monday through Friday by 8AM (excluding federal holidays and other government closure days). Cybersecurity Engineering: * Develop, implement, and operate technology solutions that directly improve the cybersecurity stance of NIAID. * Operate and maintain NIAID's cybersecurity technology portfolio, including but not limited to firewalls, endpoint protection (antivirus, endpoint detection and response, etc.), intrusion detection and prevention systems, security incident and event management (SIEM), security orchestration, automation, and response (SOAR), packet capture, and flow collection and monitoring. * Collaborate with incident response teams across the federal government to support investigation and remediation of suspected incidents. * Support other OEB teams in the development of security documentation for OEB system, including system security plans. * Report on technical outages occurring over the past 24 hours. Report is due Monday through Friday by 8AM (excluding federal holidays and other government closure days). Project Management: * Assist with project management to ensure the efficient delivery of OEB Infrastructure services. * Collaborate with stakeholders to ensure smooth project execution and resolve any issues that may arise. Reporting and Communication: * Ensure timely and accurate reporting of Core Technology Services task area status and other relevant information. * Collaborate with stakeholders to ensure smooth execution of Core Technology Services task area responsibilities and resolve any issues that may arise. Collaboration and Coordination: * Collaborate with stakeholders to ensure smooth execution of Core Technology Services task area responsibilities and resolve any issues that may arise. * Coordinate with team members to ensure effective Core Technology Services task area management and delivery. Requirements: * The Core Technology Services Delivery Lead shall have experience shall have documented experience with commercial data backup solutions, including Commvault Simpana, Rubrik, LTO tape backup solutions, and Amazon Web Services Glacier data archive. * The Core Technology Services Delivery Lead shall have excellent communication and reporting skills, with the ability to deliver timely and accurate reports. * The Core Technology Services Delivery Lead shall have strong collaboration and coordination skills, with the ability to collaborate effectively with stakeholders and team members. Salary Range: $160,000 - $185,000 General Description of Benefits * Bachelor's degree in computer science, Information Security, or related field. * Active Public Trust or higher security clearance. * Minimum 10 years' documented experience with commercial data storage technologies, including NetApp, DDN, Infinidat, Brocade, and cloud-based storage, as well as industry standard storage protocols, including SMB, NFS, Fibre Channel, and S3. * Relevant certifications such as PMP, ITIL v4 Foundation, SAFe, COMP, Security+, CompTIA, etc. * Reside within the Washington DC Metro area. * Travel within the Washington DC Metro Area, and CONUS as needed.

The Role: **To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.** Essential Functions include the following; other duties may be assigned. This is a remote position based at Warner Robins Air Force Base. Work will be performed at Warner Robins Air Force Base in Warner Robins, GA. Support onsite Customer in the testing, troubleshooting, inspection and limited repair of F-22 Circuit Card Assemblies. Hardware includes Carrier Generators, Driver Boards, Auxiliary Panels, A/C Drivers, Audio Control Panels, Power Amp, Aux/ACP Panel, Interrogator Output Module, and Transponder Output Module. Ensure equipment is restored to serviceable condition before it is returned to supply Support test equipment integrity including Test Program Sets used on site to complete end-to-end testing. Provide on-the-job training to assist Customer personnel in testing, troubleshooting and technical knowledge of the F-22 hardware. Able to communicate effectively and to clearly identify hardware and software problems which cannot be resolved locally to the Engineering staff at the company facility. Able to collaborate with the Customer on day-to-day activities and resolve any conflicts. Maintain Customer focus. Develop, collect, and maintain metrics as to the repairs performed, Cannot Duplicate (CNDs), failure mode and corrective action, Not Repairable This Station (NRTS), Etc. Able to be flexible with work schedule to maintain aircraft mission readiness. Coordinate visitation access with Customer designated point of contact at least two (2) weeks prior to the visit. Completion of the Depot Air Logistics Center (ALC) affidavit and JPAS Visit Request will be required. Coordinate assignment of duties, duty station, and working hours with Customer designated point of contact. Obtain, or as applicable, complete onsite training and security requirements. Comply with on-site protocol, work guidelines, and safety requirements. All communication between Seller and ALC shall be coordinated with Customer. Qualifications: Two year degree required, preferably in a technical field; prefer a four year degree; or equivalent combination of education and experience. Detailed knowledge and understanding of F-22 depot level maintenance involving Shop Replaceable Units (SRU)s/Modules with ability to evaluate their performance. Able to train on-site personnel in operation and maintenance knowledge of the F-22 hardware and test equipment. Secret Security Clearance Required Preferred Additional Skills: Able to work independently with minimum direction Knowledge of MS Office applications including MS Word and MS Excel Knowledge of test equipment operation and maintenance

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! Fully Remote (U.S. Only): This is a fully remote position, allowing you to work from home or location of record within the U.S. with no in-office requirements. You must be available five days per week during designated work hours. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary. Position Overview The Lead Implementation Technical Services is the overall management of the operations for their designated team. This includes providing leadership, coaching, training and mentoring to their team, and to ensure all critical aspects of department issues are met and resolved appropriately. The Lead meets with and provides coaching and feedback to their employees around areas of improvement and identify areas of success. The Lead is instrumental in assisting management by providing feedback on staff performance, client issues, and actions to be taken to improve the department and maintain success. The Lead must be able to identify and effectively communicate areas of training improvements and common performance deficits as well as offer praise and positive promotion of a job well done. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Supervising the work of their assigned group on a day to day basis which may include delegation of work assignments to various team members • Provide training and assist with coaching and development of new and existing team members • Facilitate business or team update communications through regularly occurring meetings, 1:1s or team huddles • Are expected to provide input and recommendations to managers in the areas of performance management, promotional opportunities, employee terminations and performance issues which are generally followed by the manager • Developing and implementing action plans to improve team or individual performance • Positively and effectively handle escalated issues from customers or internal teams in a collaborative “win-win” approach. • Works with team members and managers to develop and communicate process improvements and updates to the team • Handles some setups and assists in creating procedural documentations to transition more complex projects to the Support Team • Request enhancements for internal systems or partner interfaces to improve workflow for the support team as well as the support of our partner • Research and communication with Customers, External Partners, and internal service staff to answer all inquiries • Ensures quality service to our internal and external customers from their departments support team • Works with all resources to become well rounded on all aspects of their designated department • Keep track of team metrics and use them to measure staff performance and incentives • Subject matter expert in key areas of their department Education and Experience • Bachelor's degree preferred • Prior experience in a customer facing role is required • Prior experience leading a team • Prior experience with Payroll and/or Retirement Plans is a strong plus. • Prior experience dealing with financial concepts. Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $63,600- $90,800/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ************************** Requirements:

JOB SUMMARY & SCOPE Provide service and support for Peak Technologies supported equipment, in a timely manner, including, but not limited to, installations, repair, preventative maintenance, calibration and sales support. Maintain an organized, proactive system of territory management, utilizing current management reports and data provided. Demonstrate the ability to develop contingency and effective support plans for necessary guidance from senior peers. Continually evaluate and implement efficiency improvements in territory operation. Responsible for promoting and maintaining high customer satisfaction levels and consistently achieving results across all key areas of the business with little supervision or direction. Focused on growing the business, treating every service event as a growth or lead generation opportunity. Maintain a positive attitude and demeanor, embracing change and influencing peers and team to do the same. KEY ACCOUNTABILITIES Promote and produce the sale of service contracts, upgrades, parts, and billable labor revenue to meet established business goals and guidelines. Maintain proper and accurate inventory for the purpose of service and follow approved policies and procedures for Inventory Controls. Provide accurate and timely documentation that details field activity, expenses, time reporting, and other information as required. Provide exceptional customer service; ensure customer satisfaction is achieved when resolving customer/product issues and complaints. Provide prompt, effective, and continuous communication with customers and internal stakeholders about service call status, ETA's and resolution status. Regularly interact and build strong relationships with internal and external customers. Develop a working knowledge of Corporate and Service Department procedures and policies. Installs, maintains, and repairs FHE (forms handling equipment) Takes ownership of position and proactively engages in coordinating and scheduling servicing activities based on regional demands and priorities. Demonstrates behavior that cultivates operational excellence by continually challenging old methods or ways of thinking and taking responsible risks to improve results; serve as a positive role model in creative thinking and in focusing on quality work. Continuous training and self-development to learn Peak-Ryzex products and applications. Attend management approved seminars and training sessions as requested. Complies with all safety policies, practices, and procedures. Performs other duties/special projects as assigned. EDUCATION + EXPERIENCE + KEY TRAITS Near expert level technical background in electro-mechanical devices such as printers, kiosk/ATM devices, or equivalent experience. Associate Degree desired or 2-4 years of equivalent work experience in field service, IT, or a similar industry. Certification in information technology or process improvement desired. Operates within division or department policy guidelines using independent judgment in achieving assigned objectives. Reads and interprets documents such as safety rules, operating and maintenance instructions, and procedure manuals. Applies common sense understanding to carry out instructions furnished in written, oral, or diagram form. Escalates issues discovered while performing required tasks to minimize customer disruptions. Prioritizes and handles multiple tasks simultaneously. Strong computer skills and phone application skills using Microsoft Windows based programs is required. Self-starter and motivated to perform effectively during times of high demand. Ability to work from home with minimal supervision or guidance. Must have a valid driver's license and maintain a safe driving record. Must be able to lift 50lbs without limitations or constraints. Be able to travel throughout the country. Be able to perform in high pressure environments. Critical physical effort consisting of continuously standing, bending, and handling equipment. Exposure to limited amounts of noise and paper dust. Home office with 90% daily travel and up to 20% overnight travel to customer sites nationally. TYPICAL PERFORMANCE TARGETS SERVICE DELIVERY: Sustained, measured excellence in project & process delivery COST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement INNOVATION: Step changed delivery in safety, quality, and/or cost LANGUAGE SKILLS Primary language used in daily operations is English. Additional primary company languages include Spanish, French and Dutch. Read and interpret documents, procedure manuals and various correspondence from both internal and external Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization SUPERVISION Role is not responsible for supervising direct or indirect reports DECISION MAKING + REASONING Able to take accountability and responsibility for business target delivery and decision making WORKING RELATIONSHIPS Peak Sales Order & Customer Service Teams Peak Management Team PHYSICAL REQUIREMENTS Activity Amount of Time None Under 1/3 1/3 to 2/3 Over 2/3 Stand X Walk X Sit X Use hands to finger, handle, or feel X Reach with hands and arms X Climb or balance X Stoop, kneel, crouch, or crawl X Talk or hear X Lift Up to 25lbs X Travel X

As a Lead Customer Service Engineers (SCSE) you will provide consistent premium level service and support in all areas of this role. Maintain an organized, proactive system of territory management, utilizing current management reports and available data. Demonstrate the ability to develop contingency and effective support plans for most situations. Continually evaluate and implement efficiency improvements in territory operations. Responsible for promoting and maintaining high customer satisfaction levels and consistently achieving results across all key areas f the business with little to no supervision or direction. Perform back-up supervisory responsibilities as assigned by service manager. Focused on growing the business, treating every service event as a growth or lead generation opportunity. Conduct new hire training and mentoring across all products and services responsibilities. Maintain a positive attitude and demeanor, a champion of corporate culture, embracing change and influencing peers and team to do the same. Responsibilities include, but are not limited to: ·Promote and produce the sale of service contracts, upgrades, parts, and billable labor revenue to meet established business goals and guidelines. ·Maintain proper and accurate inventory for the purpose of service and follow approved policies and procedures for Inventory Controls. ·Provide accurate and timely documentation that details field activity, expenses, time reporting, and other information as required. ·Provide exceptional customer service; ensure customer satisfaction is achieved when resolving customer/product issues and complaints. ·Provide prompt, effective, and continuous communication with customers and internal stakeholders about service call status, ETA's and resolution status. ·Regularly interact and build strong relationships with internal and external customers. ·Develop a working knowledge of Corporate and Service Department procedures and policies. ·Installs, maintains, and repairs FHE (forms handling equipment) ·Takes ownership of position and proactively engages in coordinating and scheduling servicing activities based on regional demands and priorities. ·Demonstrates behavior that cultivates operational excellence by continually challenging old methods or ways of thinking and taking responsible risks to improve results; serve as a positive role model in creative thinking and in focusing on quality work. ·Continuous training and self-development to learn Peak Technologies products and applications. Attend management approved seminars and training sessions as requested. ·Actively participate in cross-functional working groups with focus on business improvement. ·Coach and mentor existing team on field, operational, and customer service skills. Performs new hire and customer related device training. Provides remedial training and support to broader team and new hires. ·Assist in interviewing new employees as needed. ·Complies with all safety policies, practices, and procedures. ·Performs other duties/special projects as assigned. Qualifications: ·Expert level technical background in electro-mechanical devices such as printers, kiosk/ATM devices, or equivalent experience. ·Bachelor's degree required and/or 8-plus years of equivalent work experience in field service, IT, or similar industry. ·Certification in information technology, process improvement, or similar disciplines desired. ·Operates within division or department policy guidelines using independent judgment in achieving assigned objectives. ·Reads and interprets documents such as safety rules, operating and maintenance instructions, and procedure manuals. ·Applies common sense understanding to carry out instructions furnished in written, oral, or diagram form. ·Escalates issues discovered while performing required tasks to minimize customer disruptions. ·Prioritizes and handles multiple tasks simultaneously. ·Strong computer skills and phone application skills using Microsoft Windows based programs is required. ·Self-starter and motivated to perform effectively during times of high demand. ·Ability to work from home with minimal supervision or guidance. ·Must have a valid driver's license and maintain a safe driving record. ·Must be able to lift 50lbs without limitations or constraints. ·Be able to travel throughout the country. ·Be able to perform in high pressure environments. ·Critical physical effort consisting of continuously standing, bending, and handling equipment. ·Exposure to limited amounts of noise and paper dust. ·Home office with 90% daily travel and up to 20% overnight travel to customer sites nationally. **Key words: Printer Technician, Printers, Kiosks, ATM, Automated Teller Machine, Customer Field Technician, Field Tech, Field Technician, Field Service Technician, Zebra Printers, Honeywell, ScanSource, Ingram Micro, TD SYNNEX**

JOB SUMMARY & SCOPE Provide service and support for Peak Technologies supported equipment, in a timely manner, including, but not limited to, installations, repair, preventative maintenance, calibration and sales support. Maintain an organized, proactive system of territory management, utilizing current management reports and data provided. Demonstrate the ability to develop contingency and effective support plans for necessary guidance from senior peers. Continually evaluate and implement efficiency improvements in territory operation. Responsible for promoting and maintaining high customer satisfaction levels and consistently achieving results across all key areas of the business with little supervision or direction. Focused on growing the business, treating every service event as a growth or lead generation opportunity. Maintain a positive attitude and demeanor, embracing change and influencing peers and team to do the same. KEY ACCOUNTABILITIES Promote and produce the sale of service contracts, upgrades, parts, and billable labor revenue to meet established business goals and guidelines. Maintain proper and accurate inventory for the purpose of service and follow approved policies and procedures for Inventory Controls. Provide accurate and timely documentation that details field activity, expenses, time reporting, and other information as required. Provide exceptional customer service; ensure customer satisfaction is achieved when resolving customer/product issues and complaints. Provide prompt, effective, and continuous communication with customers and internal stakeholders about service call status, ETA's and resolution status. Regularly interact and build strong relationships with internal and external customers. Develop a working knowledge of Corporate and Service Department procedures and policies. Installs, maintains, and repairs FHE (forms handling equipment) Takes ownership of position and proactively engages in coordinating and scheduling servicing activities based on regional demands and priorities. Demonstrates behavior that cultivates operational excellence by continually challenging old methods or ways of thinking and taking responsible risks to improve results; serve as a positive role model in creative thinking and in focusing on quality work. Continuous training and self-development to learn Peak-Ryzex products and applications. Attend management approved seminars and training sessions as requested. Complies with all safety policies, practices, and procedures. Performs other duties/special projects as assigned. EDUCATION + EXPERIENCE + KEY TRAITS Near expert level technical background in electro-mechanical devices such as printers, kiosk/ATM devices, or equivalent experience. Associate Degree desired or 2-4 years of equivalent work experience in field service, IT, or a similar industry. Certification in information technology or process improvement desired. Operates within division or department policy guidelines using independent judgment in achieving assigned objectives. Reads and interprets documents such as safety rules, operating and maintenance instructions, and procedure manuals. Applies common sense understanding to carry out instructions furnished in written, oral, or diagram form. Escalates issues discovered while performing required tasks to minimize customer disruptions. Prioritizes and handles multiple tasks simultaneously. Strong computer skills and phone application skills using Microsoft Windows based programs is required. Self-starter and motivated to perform effectively during times of high demand. Ability to work from home with minimal supervision or guidance. Must have a valid driver's license and maintain a safe driving record. Must be able to lift 50lbs without limitations or constraints. Be able to travel throughout the country. Be able to perform in high pressure environments. Critical physical effort consisting of continuously standing, bending, and handling equipment. Exposure to limited amounts of noise and paper dust. Home office with 90% daily travel and up to 20% overnight travel to customer sites nationally. TYPICAL PERFORMANCE TARGETS SERVICE DELIVERY: Sustained, measured excellence in project & process delivery COST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement INNOVATION: Step changed delivery in safety, quality, and/or cost LANGUAGE SKILLS Primary language used in daily operations is English. Additional primary company languages include Spanish, French and Dutch. Read and interpret documents, procedure manuals and various correspondence from both internal and external Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization SUPERVISION Role is not responsible for supervising direct or indirect reports DECISION MAKING + REASONING Able to take accountability and responsibility for business target delivery and decision making WORKING RELATIONSHIPS Peak Sales Order & Customer Service Teams Peak Management Team PHYSICAL REQUIREMENTS Activity Amount of Time None Under 1/3 1/3 to 2/3 Over 2/3 Stand X Walk X Sit X Use hands to finger, handle, or feel X Reach with hands and arms X Climb or balance X Stoop, kneel, crouch, or crawl X Talk or hear X Lift Up to 25lbs X Travel X

As a Field Service Technician/Customer Service Engineers (CSE) you will provide consistent premium level service and support in all areas of this role. Maintain an organized, proactive system of territory management, utilizing current management reports and available data. Demonstrate the ability to develop contingency and effective support plans for most situations. Continually evaluate and implement efficiency improvements in territory operations. Responsible for promoting and maintaining high customer satisfaction levels and consistently achieving results across all key areas of the business with little to no supervision or direction. Perform back-up supervisory responsibilities as assigned by service manager. Focused on growing the business, treating every service event as a growth or lead generation opportunity. Conduct new hire training and mentoring across all products and services responsibilities. Maintain a positive attitude and demeanor, a champion of corporate culture, embracing change and influencing peers and team to do the same. Responsibilities include, but are not limited to: ·Promote and produce the sale of service contracts, upgrades, parts, and billable labor revenue to meet established business goals and guidelines. ·Maintain proper and accurate inventory for the purpose of service and follow approved policies and procedures for Inventory Controls. ·Provide accurate and timely documentation that details field activity, expenses, time reporting, and other information as required. ·Provide exceptional customer service; ensure customer satisfaction is achieved when resolving customer/product issues and complaints. ·Provide prompt, effective, and continuous communication with customers and internal stakeholders about service call status, ETA's and resolution status. ·Regularly interact and build strong relationships with internal and external customers. ·Develop a working knowledge of Corporate and Service Department procedures and policies. ·Installs, maintains, and repairs FHE (forms handling equipment) ·Takes ownership of position and proactively engages in coordinating and scheduling servicing activities based on regional demands and priorities. ·Demonstrates behavior that cultivates operational excellence by continually challenging old methods or ways of thinking and taking responsible risks to improve results; serve as a positive role model in creative thinking and in focusing on quality work. ·Continuous training and self-development to learn Peak-Ryzex products and applications. Attend management approved seminars and training sessions as requested. ·Actively participate in cross-functional working groups with focus on business improvement. ·Coach and mentor existing team on field, operational, and customer service skills. Performs new hire and customer related device training. Provides remedial training and support to broader team and new hires. ·Assist in interviewing new employees as needed. ·Complies with all safety policies, practices, and procedures. ·Performs other duties/special projects as assigned. Qualifications: ·Expert level technical background in electro-mechanical devices such as printers, kiosk/ATM devices, or equivalent experience. ·Bachelor's degree required and/or 8-plus years of equivalent work experience in field service, IT, or similar industry. ·Certification in information technology, process improvement, or similar disciplines desired. ·Operates within division or department policy guidelines using independent judgment in achieving assigned objectives. ·Reads and interprets documents such as safety rules, operating and maintenance instructions, and procedure manuals. ·Applies common sense understanding to carry out instructions furnished in written, oral, or diagram form. ·Escalates issues discovered while performing required tasks to minimize customer disruptions. ·Prioritizes and handles multiple tasks simultaneously. ·Strong computer skills and phone application skills using Microsoft Windows based programs is required. ·Self-starter and motivated to perform effectively during times of high demand. ·Ability to work from home with minimal supervision or guidance. ·Must have a valid driver's license and maintain a safe driving record. ·Must be able to lift 50lbs without limitations or constraints. ·Be able to travel throughout the country. ·Be able to perform in high pressure environments. ·Critical physical effort consisting of continuously standing, bending, and handling equipment. ·Exposure to limited amounts of noise and paper dust. ·Home office with 90% daily travel and up to 20% overnight travel to customer sites nationally. **Key words: Printer Technician, Printers, Kiosks, ATM, Automated Teller Machine, Customer Field Technician, Field Tech, Field Technician, Field Service Technician, Zebra Printers, Honeywell, ScanSource, Ingram Micro, TD SYNNEX**

JOB SUMMARY & SCOPE Provide service and support for Peak Technologies supported equipment, in a timely manner, including, but not limited to, installations, repair, preventative maintenance, calibration and sales support. Maintain an organized, proactive system of territory management, utilizing current management reports and data provided. Demonstrate the ability to develop contingency and effective support plans for necessary guidance from senior peers. Continually evaluate and implement efficiency improvements in territory operation. Responsible for promoting and maintaining high customer satisfaction levels and consistently achieving results across all key areas of the business with little supervision or direction. Focused on growing the business, treating every service event as a growth or lead generation opportunity. Maintain a positive attitude and demeanor, embracing change and influencing peers and team to do the same. KEY ACCOUNTABILITIES Promote and produce the sale of service contracts, upgrades, parts, and billable labor revenue to meet established business goals and guidelines. Maintain proper and accurate inventory for the purpose of service and follow approved policies and procedures for Inventory Controls. Provide accurate and timely documentation that details field activity, expenses, time reporting, and other information as required. Provide exceptional customer service; ensure customer satisfaction is achieved when resolving customer/product issues and complaints. Provide prompt, effective, and continuous communication with customers and internal stakeholders about service call status, ETA's and resolution status. Regularly interact and build strong relationships with internal and external customers. Develop a working knowledge of Corporate and Service Department procedures and policies. Installs, maintains, and repairs FHE (forms handling equipment) Takes ownership of position and proactively engages in coordinating and scheduling servicing activities based on regional demands and priorities. Demonstrates behavior that cultivates operational excellence by continually challenging old methods or ways of thinking and taking responsible risks to improve results; serve as a positive role model in creative thinking and in focusing on quality work. Continuous training and self-development to learn Peak-Ryzex products and applications. Attend management approved seminars and training sessions as requested. Complies with all safety policies, practices, and procedures. Performs other duties/special projects as assigned. EDUCATION + EXPERIENCE + KEY TRAITS Near expert level technical background in electro-mechanical devices such as printers, kiosk/ATM devices, or equivalent experience. Associate Degree desired or 2-4 years of equivalent work experience in field service, IT, or a similar industry. Certification in information technology or process improvement desired. Operates within division or department policy guidelines using independent judgment in achieving assigned objectives. Reads and interprets documents such as safety rules, operating and maintenance instructions, and procedure manuals. Applies common sense understanding to carry out instructions furnished in written, oral, or diagram form. Escalates issues discovered while performing required tasks to minimize customer disruptions. Prioritizes and handles multiple tasks simultaneously. Strong computer skills and phone application skills using Microsoft Windows based programs is required. Self-starter and motivated to perform effectively during times of high demand. Ability to work from home with minimal supervision or guidance. Must have a valid driver's license and maintain a safe driving record. Must be able to lift 50lbs without limitations or constraints. Be able to travel throughout the country. Be able to perform in high pressure environments. Critical physical effort consisting of continuously standing, bending, and handling equipment. Exposure to limited amounts of noise and paper dust. Home office with 90% daily travel and up to 20% overnight travel to customer sites nationally. TYPICAL PERFORMANCE TARGETS SERVICE DELIVERY: Sustained, measured excellence in project & process delivery COST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement INNOVATION: Step changed delivery in safety, quality, and/or cost LANGUAGE SKILLS Primary language used in daily operations is English. Additional primary company languages include Spanish, French and Dutch. Read and interpret documents, procedure manuals and various correspondence from both internal and external Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization SUPERVISION Role is not responsible for supervising direct or indirect reports DECISION MAKING + REASONING Able to take accountability and responsibility for business target delivery and decision making WORKING RELATIONSHIPS Peak Sales Order & Customer Service Teams Peak Management Team PHYSICAL REQUIREMENTS Activity Amount of Time None Under 1/3 1/3 to 2/3 Over 2/3 Stand X Walk X Sit X Use hands to finger, handle, or feel X Reach with hands and arms X Climb or balance X Stoop, kneel, crouch, or crawl X Talk or hear X Lift Up to 25lbs X Travel X

Nordson Packaging, a global leader in Packaging, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. Summary of the role As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. Job Summary The Field Service Technician primarily services, provides technical support and sells application equipment and parts within an assigned territory and customer base. Essential Job Duties and Responsibilities Provide on-site technical support directly to customers of Nordson Adhesive Dispensing Systems Support may be in the form of start-up assistance, preventative maintenance, troubleshooting and repair, training or general technical counseling. Coordinate efforts and assist Application Specialist with technical product and customer support, troubleshooting and training. Interface with Application Specialist and Account Coordinator to maximize the opportunity for sales of specialized equipment or other Nordson Adhesive systems and parts to existing customer base and prospects. Identify new technologies for equipment as required based upon application, customer and field engineering needs, and recommends best solution to improve customer operations. Prepare and promptly submit all administrative and technical reports as requested to Regional Manager and advises of all field tests or installation requirements that need assistance from Application Engineering, Existing Equipment Engineering, and territory Application Specialist Responsible for auditing, documenting and updating customer installed base line survey information in our database. Keep abreast and advise Regional Manager of new markets, changes in existing markets, competitor activities (prices and product changes), and need for new or redesigned products and applications. Follow documented policies and procedures. Meet or exceed yearly assigned sales budget in coordination with Application Specialist (sales) territory representative. Perform other duties as assigned. Education and Experience Requirements Associate's degree in technical discipline or equivalent 3 or more years of industrial field service-related experience Skills and Abilities Strong mechanical and electrical knowledge and skills. Electronic knowledge and ability to utilize common instrumentation, tools and equipment (i.e., VOM volt/ohm/multimeter) Advanced hydraulic systems knowledge and skills Ability to read installation, dimension and troubleshooting drawings plus hydraulic/pneumatic diagrams, electrical schematics and wiring diagrams. Effective oral and written communication skills Ability to use a computer to maintain records, including Excel spreadsheets to prepare correspondence, and for communication purposes. Working Conditions and Physical Demands Office/Field environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Travel Required 75% daily travel within assigned geographic territory with overnight stays. Interested? If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV. About Nordson Packaging Nordson Packaging is the leader in precision dispensing, fluid management, and related technologies. We serve the Packaging end market to improve production efficiency and product quality for a variety of packaging manufacturing processes. By joining our team today, you will help us bring innovative ideas to life. Nordson Packaging is a global team that works to create technology that helps efficiently apply adhesives to meet both form and function for a wide variety of packaging applications like tankless technology, self-diagnostic and intuitive touch-screen controls, auto-fill technology, clean-cutoff and self-cleaning applicators, and pattern generation controls. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Packaging. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.

Nordson Industrial Coating Solutions, a global leader in Industrial Coating Solutions, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. Summary of the role As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. Job Summary The Field Engineer will service new and existing equipment. This includes performing equipment installation, maintenance and providing training in the Powder/Liquid/Container lines of business. Essential Job Duties and Responsibilities Support installation projects of new equipment. Serve as site manager and the Nordson representative during the installation effort. Supervise skilled tradesmen to construct and install all Nordson supplied equipment. Communicate and resolve issues to ensure successful sign off with customer is reached. Provide exceptional customer service to new and existing customers. Position requires mechanical, electrical and electronic knowledge and skills to perform necessary service and instruct others on maintaining equipment. Perform system audits of Nordson equipment. Maintain detailed knowledge of Nordson products and policies and follows procedures. Perform other duties as assigned. Education and Experience Requirements Associate's degree or two-year technical certificate, or 2-4 years' experience in lieu of degree/certificate. Ability to read Electrical and Pneumatic and dimensional construction drawings required. Basic electro-mechanical troubleshooting skills required. Experience with PLC's and robotics is beneficial. Skills and Abilities Detail-oriented, self-starter with strong communication and organizational skills. Extensive Reporting and organizational Paperwork required. Proven ability to multi-task and work collaboratively as well as independently in a dynamic and entrepreneurial environment. Experience in the Finishing industry is preferred. Proficient in Microsoft Office. Ability to travel, including intermittent international travel is required. Demonstrated ability to learn. Working Conditions and Physical Demands Field environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Travel Required Estimated 75-90%, depending on candidate location. #LI-TT1 #nordsonindustrialcoatingsystems Interested? If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV. About Nordson Industrial Coating Solutions Manufacturers rely on Nordson Industrial Coating Solutions equipment for the precise application and curing of powder coatings, liquid paint, ambient temperature adhesives and sealants, and food and beverage container production. By joining our team today, you will help us bring innovative ideas to life. Nordson Industrial Coating Solutions is a global team that works to create industrial coating solutions that help our customers improve their manufacturing process, produce better products and become even more competitive. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Industrial Coating Solutions. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.

Nordson Test & Inspection, a global leader in X-Ray & Test Systems and Optical Sensors and Metrology, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. Summary of the role As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. MUST RESIDE IN NEW MEXICO Job Summary Performs extensive sample testing in a lab environment, creation of applications with detailed reports, and technical demonstrations for the customer as it relates to test and inspection equipment. Preferably, exhibits understanding and proficiency of cutting-edge SMT, FATP, and wafer inspection equipment. Demonstrates and explains the capabilities of the equipment to potential customers at a highly technical level. Essential Job Duties and Responsibilities Performs advanced application training at the customer site or an internal company lab. Provides applications support for the customer in difficult cases requiring best possible knowledge of the equipment capabilities. Communicates and resolves issues to ensure successful sign off with customer is reached. Provide exceptional customer service to new and existing customers. Serves as company liaison with customer on administrative and technical matters for assigned projects and theoretical understanding of material properties and processes. Other duties as required. Sample testing in a lab environment and creation of applications. Education and Experience Requirements Bachelor's degree in engineering, or related field preferred. 5+ years experience in lieu of degree. Minimum 2 - 4 years of relative experience and demonstrated knowledge of discipline engineering principles and practices. SMT, FATP. Wafer assembly/inspection experience desired. Skills and Abilities Excellent technical writing and verbal communication required. Ability to travel to customer sites domestic and international. Excellent customer service skills. The ability to work on problems of moderate scope where analysis of situations or data requires a review of identifiable factors. Working Conditions and Physical Demands Manufacturing and Office Environment: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Compensation Travel Required Interested? If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV. About Nordson Test & Inspection Nordson Test & Inspection manufactures world-class metrology equipment and inspection systems to ensure electronic products are built to meet the highest standards. We use X-ray inspection, acoustic imaging, and optical inspection technologies to create testing systems that enable the identification of even the smallest defects at high resolution. By joining our team today, you will help us bring innovative ideas to life. Nordson Test & Inspection is a global team that works to create machines and systems that improve the manufacturing process for a wide range of industries, including electronics, aerospace, automotive, energy, lighting, and medical. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Test & Inspection. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.

Nordson Packaging, a global leader in Packaging, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. Summary of the role As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. Job SummaryThe primary role of the Field Service Technician (FST) is to provide onsite technical support in the form of troubleshooting, hands-on repairs, warranty repairs, preventative maintenance, and installation of new equipment for Nordson's Packaging Hot Melt Adhesive Dispensing Equipment product line. The FST also works closely with various Sales Team members to assist with technical presentations and training, system quote creation, and pre-installation meetings. The FST will be scheduled to visit customers by a Service Coordinator or Supervisor.Essential Job Duties and Responsibilities Travel daily to customer sites to perform troubleshooting, hands-on repairs, warranty repairs, preventative maintenance, and installation of new equipment. Provide Remote Technical Support to assigned Top customers. Provide start-up support for end-users who receive a new machine from an OEM with a Nordson Packaging system. Complete Corrective Action Reports for all Warranty issues. Conduct formal and informal training classes. Complete accurate service reports/service tickets after customer visits in a timely manner. Responsible for auditing, documenting and updating customer installed base line survey information for our database. Report any customer complaints about our equipment performance to assigned Field Service Supervisor. Participate in joint visits with the sales team, Field Service Supervisor, and other internal team members to assist with sales opportunities or voice of customer information gathering. Upsell customers on aftermarket parts or services (eg TrueBlue PM Program). Participate in ongoing training of our products. Education and Experience Requirements College degree in a Technical Program. Skills and Abilities Strong Mechanical & electrical knowledge/understanding. Strong knowledge of pneumatic & hydraulic systems/components. Strong ability to read and understand manuals, parts lists, component drawings, dimensional drawings, hydraulic & pneumatic schematics, electrical schematics, and wiring diagrams. Familiarity with using common tools and equipment (i.e. Multi-Meter). Comfortable working with hi-temp, hi-pressure, and hi-voltage equipment (240VAC - 480VAC). Comfortable working onsite alone with tools to assist customers. Comfortable with upselling customers on new products and technologies. Effective clear concise oral & written communication skills. Home office space. Excellent computer knowledge: MS Office, Outlook, MS Teams, Concur, SAP, SAP C4C, Concur etc. Available to travel ~75% of the time. Working Conditions and Physical DemandsWorking conditions will vary based on the location and nature of the customer. Working conditions are those typical to light and heavy industrial settings and will include moderate to high noise levels and temperature extremes.While performing assigned duties, the FST is regularly required to stand for an extended amount of time, walk, climb steps, cross roller conveyors, and reach with hands and arms while wearing personal protective apparel required for the manufacturing location. The FST must carry the required tools needed to complete the task. An FST must be able to lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, the ability to adjust focus, and depth perception. Travel Required Estimated 75% with 5 to 10+ overnight stays/month. Interested? If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV. About Nordson Packaging Nordson Packaging is the leader in precision dispensing, fluid management, and related technologies. We serve the Packaging end market to improve production efficiency and product quality for a variety of packaging manufacturing processes. By joining our team today, you will help us bring innovative ideas to life. Nordson Packaging is a global team that works to create technology that helps efficiently apply adhesives to meet both form and function for a wide variety of packaging applications like tankless technology, self-diagnostic and intuitive touch-screen controls, auto-fill technology, clean-cutoff and self-cleaning applicators, and pattern generation controls. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Packaging. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.

About the Role: This position is for an onsite customer dedicated position in the Greater Atlanta, Ga area. In this role, you will be responsible for providing exceptional on-site service and support for our customers' printer equipment. You will diagnose, repair, maintain, and install a variety of printer models, ensuring they operate at peak performance and meet customer needs. Responsibilities: Respond promptly to customer service calls, adhering to established SLAs (Service Level Agreements). Diagnose and repair printer issues efficiently, ensuring all equipment functions within published specifications. Maintain a well-organized schedule to manage workload and meet customer deadlines. Communicate effectively with customers throughout the service process, keeping them informed of call acceptance, estimated arrival time (ETA), service progress, and resolution. Address customer questions and concerns related to their printer devices. Provide thorough training to customers on proper printer usage and features. Perform repairs and maintenance procedures according to company standards, completing all service call documents before leaving the customer site. Follow established administrative procedures for data collection and reporting, including call details, status updates, closure summaries, parts management, and tracking. Manage local inventory of printer parts, maintaining accurate records of levels and transactions. Project a professional image through appropriate attire, communication skills, and personal presentation. Additional Responsibilities: Participate in special projects and activities as assigned. Qualifications: 3-5 years of experience in field service or customer support. Strong understanding of electro-mechanical systems. 2-5 years of experience servicing printers, hard copy devices, or imaging equipment. Excellent driving record and a valid driver's license. Proficient administrative and computer skills. Ability to safely lift and maneuver equipment up to 60 lbs. Personal Characteristics: Excellent written and verbal communication skills. Strong customer service orientation with a focus on exceeding expectations. Positive and solution-oriented attitude. Ability to learn new technologies and procedures quickly. Education: High school diploma or GED preferred. Benefits: Competitive salary and benefits package. Opportunity to work in a fast-paced and dynamic environment. Be part of a team that values quality service and customer satisfaction. How to Apply ? Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now! We are proudly an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, color, religion, gender, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression. Global Privacy Notice Lexmark is committed to appropriately protecting and managing any personal information you share with us. Click here to view Lexmark's Privacy Notice.

OPEX Corporation is currently looking for a full time onsite Field Service Technician to work in Warehouse Automation. The technician will use hand tools for preventative maintenance, troubleshooting and repair of material handling equipment. We look for individuals who are mechanically inclined with a strong background in electronics and some software. OPEX is looking for individuals who enjoy and can thrive in a fast-paced environment that involves servicing & maintaining robotic technology based equipment. Responsibilities: This position is responsible for keeping equipment running in production, maintenance, troubleshooting and repair of material handling equipment Installing and setting up new equipment Interact with the customer to determine the problem Completing field service reports Keeping the customer informed as repairs are made and answer any question that may arise. Interact with management as well as other personnel to analyze and correct any equipment performance issues Completing and submitting weekly online timecards and expense report Qualifications: Associate's Degree in related field and/or equivalent hands-on job experience Must be able to work overtime when required PC Competency, Word & Excel and Windows OS Must have excellent customer service skills Possessing a driver's license, insurance and a reliable vehicle Ability to lift at least 40 pounds independently Standing and walking, throughout duration of shift Ability to maneuver a job site, including small spaces in and around our equipment. Physical/Work Environment: Warehouse environment Must have the ability to lift heavy machine parts while on duty Ability to maneuver in and around our equipment, including small spaces Squatting, bending, kneeling, reaching overhead, reaching forward will occur while on the job

OPEX Corporation is currently looking for a full time onsite Field Service Technician to work in Warehouse Automation. The technician will use hand tools for preventative maintenance, troubleshooting and repair of material handling equipment. We look for individuals who are mechanically inclined with a strong background in electronics and some software. OPEX is looking for individuals who enjoy and can thrive in a fast-paced environment that involves servicing & maintaining robotic technology based equipment. Responsibilities: This position is responsible for keeping equipment running in production, maintenance, troubleshooting and repair of material handling equipment Installing and setting up new equipment Interact with the customer to determine the problem Completing field service reports Keeping the customer informed as repairs are made and answer any question that may arise. Interact with management as well as other personnel to analyze and correct any equipment performance issues Completing and submitting weekly online timecards and expense report Qualifications: Associate's Degree in related field and/or equivalent hands-on job experience Must be able to work overtime when required PC Competency, Word & Excel and Windows OS Must have excellent customer service skills Possessing a driver's license, insurance and a reliable vehicle Ability to lift at least 40 pounds independently Standing and walking, throughout duration of shift Ability to maneuver a job site, including small spaces in and around our equipment. Physical/Work Environment: Warehouse environment Must have the ability to lift heavy machine parts while on duty Ability to maneuver in and around our equipment, including small spaces Squatting, bending, kneeling, reaching overhead, reaching forward will occur while on the job

Rotex is looking for an Electro-Mechanical Field Service Engineer to join our team in Cincinnati. This position provides maintenance and troubleshooting services onsite as well as new machine start-up for the Gradex product line. From these visits, they will recommend parts and service solutions to improve machine uptime, maintenance and operation. When not traveling, they will remotely troubleshoot customer issues via telephone, email and online meetings, develop spare parts quotes, and assist with new machine production responsibilities as needed. What Rotex Offers You: A robust PTO policy with 15 days of paid vacation, 11 paid holidays, and 6 paid sick days! Comprehensive medical, dental and vision insurance, which includes MD Live, RX help center, Medical Advocate Program, company paid short-term and long-term disability, among others. Generous 401K Matching Program - 3% (base pay) automatic contribution + $.50 for each additional dollar saved on the first 6% of pay saved* Competitive pay Opportunities for development and advancement Work you'll do: Perform field service on location including preventative maintenance, training, repairs, start-ups, and general troubleshooting for customers' equipment. Travel is primarily domestic but occasional international travel may be required. Recommend parts and service solutions to improve machine uptime, maintenance, and operation. Provide written post-visit reports with a visit overview, observations, recommendations, and customer feedback. Provide clear and detailed remote technical support via phone and email. Maintain a reasonable “on-call” status. Enter parts/sales orders, generate and follow-up parts quotes and general customer service duties. Assemble, test and troubleshoot electrical, pneumatic, mechanical controls and other components used in Rotex products, including the set-up, inspection, testing, and installation of software on PC's. Assist in developing, trouble shooting, and evaluating Gradex software. Perform other assignments or duties appropriate to the overall responsibility of the position of Electro-Mechanical Field Service Engineer. Basic Requirements: Associates Degree in Engineering or related field; or 4+ years related electrical engineering, mechanical engineering/maintenance experience; or equivalent combination of education and experience. Mechanical aptitude with a working knowledge of pneumatics and electrical controls. Working knowledge of basic PC hardware and software installation is required. Intermediate knowledge and experience with Microsoft Office, particularly Word, PowerPoint, and Excel, and Outlook. Access and SQL knowledge is desired but not required. 50-75% of travel is required, primarily domestic. Preferred Qualiifications: Experience with Microsoft CRM preferred Basic knowledge of Solidworks (3D) and AutoCAD (2D) or similar platforms preferred Customer Oriented: Understands and meets the expectations and requirements of internal and external customers; gets firsthand customer information and uses it to meet customers' needs by providing the highest quality products and services; acts with customers in mind; develops effective relationships with customers and gains their trust and respect. Clearly communicates the customer role in developing systems required to meet user needs and the importance of user involvement in the systems development process. Analytical and Decisive: Uses logic and insight to solve difficult problems and create effective solutions; uncovers hidden problems; is excellent at analysis; looks beyond the obvious and seeks root cause of problems; makes decisions in a timely manner. Physical Demands: To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 25lbs. Specific vision abilities may include the employee's ability to see near and far distances. LI-AS1 #IND123 Who we are: Rotex pioneered the dry separation industry and grew to become a global manufacturer of industrial separation equipment, becoming a subsidiary of Hillenbrand, Inc. in 2011. Rotex now sets the standards for maximizing yield and minimizing waste for a host of Fortune 500 companies in processing facilities around the world. The Rotex story of superior separations starts with the people who work here. Our associates are our number-one asset; this fine group of people helped Rotex expand from a regional Cincinnati company to a strong global competitor. And we're not done yet. We're always looking for great people to add to our story and to help us write the next chapter in our history. Rotex is an Operating Company of Hillenbrand. Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose - Shape What Matters For Tomorrow™ - we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: ******************** EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".

Rotex is looking for an Electro-Mechanical Field Service Engineer to join our team in Cincinnati. This position provides maintenance and troubleshooting services onsite as well as new machine start-up for the Gradex product line. From these visits, they will recommend parts and service solutions to improve machine uptime, maintenance and operation. When not traveling, they will remotely troubleshoot customer issues via telephone, email and online meetings, develop spare parts quotes, and assist with new machine production responsibilities as needed. What Rotex Offers You: * A robust PTO policy with 15 days of paid vacation, 11 paid holidays, and 6 paid sick days! * Comprehensive medical, dental and vision insurance, which includes MD Live, RX help center, Medical Advocate Program, company paid short-term and long-term disability, among others. * Generous 401K Matching Program - 3% (base pay) automatic contribution + $.50 for each additional dollar saved on the first 6% of pay saved* * Competitive pay * Opportunities for development and advancement Work you'll do: * Perform field service on location including preventative maintenance, training, repairs, start-ups, and general troubleshooting for customers' equipment. Travel is primarily domestic but occasional international travel may be required. * Recommend parts and service solutions to improve machine uptime, maintenance, and operation. * Provide written post-visit reports with a visit overview, observations, recommendations, and customer feedback. * Provide clear and detailed remote technical support via phone and email. Maintain a reasonable "on-call" status. * Enter parts/sales orders, generate and follow-up parts quotes and general customer service duties. * Assemble, test and troubleshoot electrical, pneumatic, mechanical controls and other components used in Rotex products, including the set-up, inspection, testing, and installation of software on PC's. * Assist in developing, trouble shooting, and evaluating Gradex software. * Perform other assignments or duties appropriate to the overall responsibility of the position of Electro-Mechanical Field Service Engineer. Basic Requirements: * Associates Degree in Engineering or related field; or 4+ years related electrical engineering, mechanical engineering/maintenance experience; or equivalent combination of education and experience. * Mechanical aptitude with a working knowledge of pneumatics and electrical controls. * Working knowledge of basic PC hardware and software installation is required. * Intermediate knowledge and experience with Microsoft Office, particularly Word, PowerPoint, and Excel, and Outlook. Access and SQL knowledge is desired but not required. * 50-75% of travel is required, primarily domestic. Preferred Qualiifications: * Experience with Microsoft CRM preferred * Basic knowledge of Solidworks (3D) and AutoCAD (2D) or similar platforms preferred * Customer Oriented: Understands and meets the expectations and requirements of internal and external customers; gets firsthand customer information and uses it to meet customers' needs by providing the highest quality products and services; acts with customers in mind; develops effective relationships with customers and gains their trust and respect. Clearly communicates the customer role in developing systems required to meet user needs and the importance of user involvement in the systems development process. * Analytical and Decisive: Uses logic and insight to solve difficult problems and create effective solutions; uncovers hidden problems; is excellent at analysis; looks beyond the obvious and seeks root cause of problems; makes decisions in a timely manner. Physical Demands: To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 25lbs. Specific vision abilities may include the employee's ability to see near and far distances. LI-AS1 #IND123 Who we are: Rotex pioneered the dry separation industry and grew to become a global manufacturer of industrial separation equipment, becoming a subsidiary of Hillenbrand, Inc. in 2011. Rotex now sets the standards for maximizing yield and minimizing waste for a host of Fortune 500 companies in processing facilities around the world. The Rotex story of superior separations starts with the people who work here. Our associates are our number-one asset; this fine group of people helped Rotex expand from a regional Cincinnati company to a strong global competitor. And we're not done yet. We're always looking for great people to add to our story and to help us write the next chapter in our history. Rotex is an Operating Company of Hillenbrand. Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose - Shape What Matters For Tomorrow - we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: ******************** EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".

Fiber Splicer / Field Operations Technician FULL-TIME | NATIONWIDE TRAVEL | MUST BE WILLING TO TRAVEL 4 WEEKS AT A TIME Company: E-3 Technical Solutions OUR VISION At E-3 Technical Solutions, we are committed to creating opportunities for our team to thrive and grow in the telecommunications industry. Our reputation is built on reliability, technical excellence, and a commitment to doing the job right the first time. We believe that when we take care of our people and our customers, success follows. JOB SUMMARY We are currently seeking a motivated and experienced Fiber Splicer / Field Operations Technician to join our nationwide team. This full-time, travel-based role is critical to the deployment and maintenance of high-performance fiber optic networks across the country. The ideal candidate will have practical, in-the-field experience with fiber optic splicing, testing, and troubleshooting, and be comfortable working independently in dynamic environments. KEY RESPONSIBILITIES Install, splice, and test single-mode and multi-mode fiber optic cables and connectors Perform OTDR, power meter, and light source testing for end-to-end validation Interpret fiber optic schematics, splice plans, and network diagrams Conduct troubleshooting and resolve technical issues efficiently in the field Complete preventative maintenance and report potential infrastructure issues Maintain thorough and accurate documentation of all work performed Collaborate with engineering, construction, and project teams to support deployments Manage and maintain inventory of fiber optic tools, test gear, and consumables Follow all safety protocols and adhere to company and industry quality standards REQUIREMENTS High school diploma or equivalent; Associate's or Bachelor's degree in a technical field preferred Proven field experience with fiber optic installation, splicing, and testing Strong understanding of OTDRs, power meters, fusion splicers, and related equipment Excellent problem-solving skills and attention to detail Effective communication skills (both verbal and written) Valid driver's license and reliable transportation Ability to work independently with minimal supervision Flexible schedule - must be able to work evenings, weekends, or on-call as needed Comfortable with extensive nationwide travel (3-4 weeks at a time) WHAT WE OFFER Competitive pay Paid travel and per diem Opportunity to grow with a rapidly expanding telecom company A supportive team that values quality, safety, and professionalism HOW TO APPLY If you're passionate about fiber optics, thrive in the field, and are ready to travel and grow with a company that values your work, we want to hear from you. Please submit your resume and a brief cover letter to be considered.