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  • Coding Supervisor

    Ensemble Health Partners 4.0company rating

    Remote job

    Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position pays between $57,400 to $86,100 annually based on experience The Coding Supervisor is responsible for the day-to-day coding activities for the respective acute care or physician facilities within the company. This includes assisting the Manager and/or Director, and/or Coding Sr. Leader, with duties assigned to assure Accounts Receivable and Discharged Not Billed goals are met. Job Responsibilities: The supervisor is responsible for the staffing, organizing and directing of coding activities within a given facility under the direction of the market Coding Manager. They will coach (SMART Responsibilities where applicable), develop, complete timely performance evaluations and discipline those staff members under their responsibility as needed. Assists with the creation and delivery of educational presentations/material related to coding. Monitors progress and achievement of coding goals and objectives and reports such information in a timely manner as requested by leadership. Monitors workflow, productivity and quality of coding and abstracting functions per system guidelines. Performs routine audits of work performed by all staff members. Maintains knowledge of all federal and state rules and associated coding guidelines. Assists in the development of policies and procedures and monitors staff compliance with policy and procedures. Acts as site resource person for coding related questions, to include assisting members of the medical staff and members of the management team. Completes staff schedules and timecards according to Company policy. Holds staff accountable for compliance with paid time off, (PTO) policies. Acts as a technical resource and assists with resolution of technical issues and/or works with appropriate staff/department to rectify technical issues impeding the functions of the coding team. If workload demands, accurately assigns codes to any medical record in conformance with American Hospital Association, (AHA) coding guidelines and/or financial payer requirements. Assigns appropriate modifiers and present on admission, (POA) indicators as necessary. Assigns appropriate Diagnosis Related Group, (DRG) to reflect the documentation within the medical record. Experience We Love: 3 years of coding experience in either pro-fee or acute care setting to include inpatients, outpatients, and emergency department records or provider coding. Leadership experience Satisfactory completion of Anatomy and Physiology as well as Medical Terminology. Thorough working knowledge of coding classification systems to include Diagnosis Related Groups, (DRGs) and All Patient Refined - Diagnosis Related Groups, (APR-DRGs.) Knowledge of Clinical Documentation and query processes. Ability to function independently with minimal supervision, as well as part of a team. Knowledge of medical record content to include electronic medical records, (EMRs.) Ability to function under continual deadlines. Ability to maintain accuracy during frequent interruptions. Proficiency in keyboarding skills and working knowledge of computers. Excellent communication skills. Minimum Education: Bachelors Degree or Equivalent Experience Certification Required: Candidates must have and keep current at least one of the following professional certifications (CPC, CPMA or CCS Preferred): CCS (Certified Coding Specialist) CIC (Certified Inpatient Coder) COC (Certified Outpatient Coder) CPC (Certified Professional Coder) CPMA (Certified Professional Medical Auditor) RHIA (Registered Health Information Administrator) RHIT (Registered Health Information Technician) AND HFMA Certified Revenue Cycle Representative (CRCR) or completion within 9 months #LI-HB1 #LI-REMOTE Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range. EEOC - Know Your Rights FMLA Rights - English La FMLA Español E-Verify Participating Employer (English and Spanish) Know your Rights
    $57.4k-86.1k yearly Auto-Apply 60d+ ago
  • Coding Supervisor

    Musckids

    Remote job

    Day-to-day supervision of the hospital coders as assigned (Inpatient, Outpatient, or ED) across the system within Revenue Cycle and functions as a resource and facilitator for assigned areas of hospital coding operations. Oversee the coding workflow and validates the quality of the coding process and is responsible for the reporting of monthly productivity and quality reporting as well as performance reviews on all designated Care Team Members. The Supervisor collaborates with other departments to ensure efficiency and strong communication and escalation of issues and/or enhancements while identifying critical issues and keeping leadership informed with possible solutions. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC002307 SYS - Hospital Coding Pay Rate Type Salary Pay Grade Health-27 Scheduled Weekly Hours 40 Work Shift Key Responsibilities: Conducts regular team meetings. Participates in external and revenue cycle meetings with departments/faculty/physician. Participate in internal department meetings. Meet with employees in quarterly rounding sessions. Ensure accurate assignment if ICD-10-CM and ICD-10-PCS codes for inpatient and outpatient encounters. Monitor DRG Validation and sequencing of diagnoses and procedures as required. Ensure adherence to official coding guidelines and facility policies. Ensure open 2-way communication accessibility of coding staff. Assists with coding/billing/collection/reimbursement questions and problems related to hospital coding as needed. Collaborate with CDI teams to address documentation gaps as needed. Interviews, selects, hires, and terminates staff. Conducts performance evaluations, carries out disciplinary actions. Plans, conducts, and participates in employee team and division meetings to assure adequate communication on management directives and policy and procedure updates. Provides guidance to Care Team Members on interpersonal behavior and professional development. Sets clear goals and expectations for staff; follows CTM goals; provides regular feedback; addresses performance issues promptly; fosters learning and development; provides recognition of staff and team accomplishments. Key stakeholder in organizational Pillar Goals and other Organizational established metrics. Organize work assignments both from system and personnel perspectives. Oversee CTM's work performance, including audits, to ensure both quantity and quality production efforts. Qualifications: Associate's degree in HIM/ Healthcare Administration or Equivalent Work Experience: 6 years progressive work experience in Coding in a healthcare setting, preferably within a coding or HIM department. Expertise in ICD-10 CM/PCS, HCPCS, and CPT-4 coding systems. Knowledge of Medicare, Medicaid, and other third-party payer regulations related to coding guidelines. Ability to work closely with physicians and other providers to ensure accurate documentation and coding for the system. Excellent written and verbal communication skills with the ability to present findings and recommendations effectively. Ability to work independently and collaboratively in a team environment. Preferred Qualifications: Experience in curriculum development or instructional design. Expert use of Excel, Word, PowerPoint and Visio Certifications, Licenses, Registrations: Expert use of Excel, Word, PowerPoint and Visio Work Environment: This position operates primarily in a remote office environment but may be required to come on-site occasionally. The Coding Supervisor may be required to sit for extended periods and use computer equipment and software extensively. Additional Job Description Education: Bachelor's Degree or Equivalent Work Experience: 6 years progressive work experience and 1 years management experience If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************
    $51k-72k yearly est. Auto-Apply 2d ago
  • Supervisor, Professional Coding (Remote)

    Children's Hospital and Health System 4.4company rating

    Remote job

    At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: *********************************** Job Summary Supervises the Professional Coding Team. Ensures accurate and timely coding of records to ensure compliant charging and accurate reimbursement. Thorough knowledge of medical coding and reimbursement topics and experience with electronic medical records required. Essential Functions Leads coding activities to ensure accuracy, consistency and timeliness in the application of ICD-10, HCPCs, and CPT codes. Monitors key departmental metrics in quality, efficiency and production. Collaborates with Revenue Cycle Leaders and Teams especially in the areas of Patient Accounts and Professional Billing to ensure resolution of denials and patient concerns. Serves as a resource for the use and updating of all software and resources used by the team such as Epic workqueues, Claims Manager, and any coding knowledge sources. Works to educate employees on documentation and clinical coding guidelines and written standards to promote accurate coding and compliance. Maintains current knowledge of coding rules and guidelines and provides guidance on requirements established by CMS and payers. Coordinates and performs training for team members as needed. Participates in human resources functions including interviewing and selection of new employees, promotions, staff development, performance evaluations, and resolution of employee concerns and overall employee engagement. Demonstrates knowledge of organization safety policies and procedures and actively maintains a safe and positive work environment. Performs people management responsibilities for employees which may include but are not limited to: employee engagement, recruitment, performance management and development People Management Responsibility Performs people management responsibilities for employees which may include but are not limited to: employee engagement, recruitment, performance management and development Education: High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required Associate's Degree preferred or Bachelor's Degree preferred Experience: 2+ years coding leadership experience demonstrating progressive responsibilities required Recent experience applying ICD-10-CM, CPT and HCPCs codes required Knowledge, Skills and Abilities: Exhibits excellent customer service and professionalism when interacting with providers, staff, patients, families and co-workers to ensure all are treated with kindness and respect. Professional attitude and ability to relate to and interact with others throughout the organization. Demonstrates leadership skills, organizational skills, and conflict resolution skills. Must be able to work collaboratively in a team environment. Must have excellent attention to detail ability. Exhibits a commitment to continuous quality improvement. Responsible for understanding and adhering to the Children's Organizational Code of Ethics and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to Children's business. Required for All Jobs: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job. Employment is at-will. This document does not create an employment contract, implied or otherwise. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses:
    $68k-83k yearly est. Auto-Apply 54d ago
  • Project Management Support Supervisor (REMOTE)

    Niagara Water 4.5company rating

    Remote job

    At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career. We offer competitive compensation and benefits packages for our Team Members. Project Management Support Supervisor (REMOTE) The Project Management Support Supervisor is responsible for providing analytical support of line operations throughout all of Niagara's production facilities. This is achieved while working with a team of technicians and vendors to identify and act upon opportunities to improve current systems within the organization. In addition, the Project Management Support Specialist and a team of technicians will work with plant maintenance teams to work on and complete line rebuilds/overhauls annually and in within schedule. Essential Functions Analytical Support of Line Operations throughout all Niagara Plants Utilize system tools to analyze efficiencies of current line operations Identify high-level risk areas within each line by site Encourage root cause corrective action Develop automated reporting tools for management team - at each site and corporate office Working with Vendors in Enhancing Current System Infrastructure Identify opportunities within current systems Work with Vendors to determine compatibility with Niagara systems Provide recommendations to senior staff of appropriate enhancements Negotiate with Vendors on contracts and service agreements Project Management Operate as on site leader during projects (primarily annual overhauls) Manage and supervise 4 department mechanics and work with entire plant maintenance team Be responsible for all technical issues related to project Be responsible for all vendor issues related to project Handle all personnel issues with management and HR support Serve as liaison between plant management and department management This function represents 75% of department responsibilities Training Development Develop SOPs and job aids through observation and analysis Utilize technician expertise to disseminate individual knowledge throughout department and company Work with site specific leaders in resolving system obstacles Create and maintain communication channels for better information flow -- Communicate relevant information to all major customers and stakeholders Special Assignments Execute various tasks that may not fall under scope of any other department employee Examples from the past year: setting up new vendors, coordinating special equipment transfer, assisting in meshing operational functions with AR, observing and altering maintenance practices, analyzing department financial impact on Niagara, attending factory acceptance tests to commission new equipment for shipment, supervising five mechanics on diagnostic visits, and calculating various data based on minimal initial data, etc. Travel Requirements: Approximately 100% of the year Travel includes both domestic and international travel. The incumbent will need to maintain the ability to travel domestically and internationally as a condition of employment. This position requires the incumbent to possess and maintain a valid drivers license. Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice. Competencies Microsoft Office Applications - Word, Excel, Access, PowerPoint, Outlook, Visio, etc. Able to translate data into recommendable actions to senior staff Strong analytical and problem solving skills Self-Motivated with a proven record of taking the initiative Able to work with minimal supervision Detail-Oriented with Excellent Oral and Written Communication Skills Able to execute tasks in a very dynamic and ever-changing environment Exercise sound judgment and ability to work effectively with a diverse workforce Qualifications Minimum Qualifications: 2 Years - Experience in Field or similar manufacturing environment 2 Years - Experience managing people/projects *experience may include a combination of work experience and education Preferred Qualifications: 4 Years - Experience in Field or similar manufacturing environment 4 Years - Experience managing people/projects *experience may include a combination of work experience and education Education Minimum Required: Bachelor's Degree in Business Administration or other related field Preferred: Master's Degree in Business Administration or other related field Typical Compensation Range Pay Rate Type: Salary$71,314.38 - $103,405.86 / Yearly Benefits Our Total Rewards package is thoughtfully designed to support both you and your family: Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package. Paid Time Off for holidays, sick time, and vacation time Paid parental and caregiver leaves Medical, including virtual care options Dental Vision 401(k) with company match Health Savings Account with company match Flexible Spending Accounts Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc. Tuition reimbursement, college savings plan and scholarship opportunities And more! *********************************************** * *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws. Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.
    $71.3k-103.4k yearly Auto-Apply 17d ago
  • Underwriting Supervisor, Non-Agency

    JMAC Lending 3.8company rating

    Remote job

    At JMAC Lending, we've been proudly serving our clients for over 25 years. What sets us apart is our commitment to innovation, exceptional service, and helping our partners grow their business. We go above and beyond the current market options to become the preferred lender for our clients. Our associates are highly qualified and continuously update their knowledge through ongoing education. We pride ourselves on our strong ethical standards and efficient delivery of wholesale and correspondent lending products. The Underwriting Supervisor, Non-Agency plays a vital role in leading a dynamic team of Non-Agency Underwriters, ensuring that loan decisions are made efficiently, accurately, and in compliance with regulations. This position offers daily leadership, support, and direction to team members, all while prioritizing quality, exceptional service, and operational efficiency. The Underwriting Supervisor will tackle the review of complex loan files, provide escalation support, and act as a knowledgeable resource on Non-QM/Non-Agency products and investor guidelines. Additionally, this role will foster collaboration with Sales, Operations, and various other departments to align with the company's objectives, while mentoring and developing team members to meet both individual and collective performance goals. This is a Full-Time/Remote Opportunity offering competitive pay ranging from $ 105,000 - $115,000 annually plus Bonus. Key Responsibilities: Team Management Ability to underwrite both NON-QM, Jumbo and Closed End Fixed Rate Second Mortgage loans Manage an underwriting pipeline of new loans and resubmissions, ensuring adherence to standard service level agreements Collaborate with the underwriting team to uphold established service level agreements Track underwriter pipelines to guarantee optimum productivity Offer guidance and support to underwriting staff as needed by management Apply problem-solving skills, sound judgment, knowledge, and experience to effectively address loan-level issues Resolve escalations from underwriters and escalate to management as necessary Conduct second-level reviews as directed by management Execute a specified number of weekly spot checks as outlined by management, reviewing loan files for accuracy, completeness, and compliance with investor and agency guidelines Present and escalate loan files to management when required, in accordance with company protocols Engage in effective communication with operations and sales teams to ensure exceptional customer service via phone and email Collaborate with the post-closing department on any stipulations regarding closed files, relay process outcomes to underwriters and management Lead underwriting meetings alongside management Facilitate training and coaching for new hires, including both Underwriters and Junior Underwriters Conduct team performance reviews and one-on-ones with management Participate in interviews for potential candidates with management Manage timecards and time-off requests Perform additional duties as assigned by management Requirements Deep understanding of NON-QM, Jumbo, and Fixed Rate Second loan guidelines is essential. A Bachelor's Degree or a comparable blend of education and experience 5 years of current experience in Mortgage Underwriting, showcasing a solid understanding of Non-Agency guidelines A strong working knowledge of ATR/QM requirements is crucial. Excellent computer skills are expected; proficiency in Microsoft Word, Excel, and Outlook is required. Understanding of compliance and disclosure requirements is essential. Benefits Comprehensive Health Care Coverage including Medical, Dental, and Vision benefits Life Insurance options for both Basic coverage and Voluntary coverage, with Accidental Death & Dismemberment (AD&D) Generous Paid Time Off, including Vacation days and Holidays Secure Retirement Plan with a 401k option Support in case of Short Term or Long Term Disability Family Leave to prioritize your loved ones Access to Wellness Resources for a healthy work-life balance JMAC Lending, Inc. is an Equal Employment Employer. We are committed to workforce diversity. Qualified applicants will receive consideration without regards to age, race, religion, sex, sexual orientation, gender identity or national origin. DISCLAIMER: JMAC Lending is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
    $115k yearly Auto-Apply 60d+ ago
  • Product Management Supervisor - Customer Experience

    Supplyhouse.com 4.0company rating

    Remote job

    Real people. Real service. At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we're dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a Product Management Supervisor to join our Product Team. This individual will report into our Director of Customer Experience and oversee a team of Product Managers, driving the vision and strategy for a variety of key development projects. In this position, your leadership is crucial to unlocking customer value while increasing development efficiency and the quality of solutions. If you're passionate about leading teams and delivering solutions that make a difference, we'd love to hear from you! This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington. This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you're also welcome to work on-site anytime beyond these visits - our doors are always open. Role Type: Full-Time, Exempt Location: Remote Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility Base Salary: $110,000 - $135,000 per year Responsibilities: Thought Leadership Vision & Strategy: Establishes and communicates a clear product vision, aligning it with company goals, market opportunities, and customer needs. Ensures adaptability to changing business priorities while maintaining strategic focus. Product Context: Stays informed on industry trends, competitive landscape, customer feedback, user & operational needs, and behavioral analytics to inform product strategy and enhancements. Prioritization: Oversees project phasing and the prioritization and grooming of product backlogs, ensuring that features and enhancements are prioritized and delivered effectively. Balances competing priorities by aligning product initiatives with larger business goals to deliver maximum impact. Process Definition Process Champion: Improves and leads adoption of process methodologies, including helping inform meeting cadence and execution on product teams and across product management team. Documentation: Defines documentation standards to drive development efficiency, improve output quality, and build deeper referenceable guides on how products function. Ensures alignment to project documentation standards across product teams. Inter-Department Collaboration: Drives teamwork across development teams, quality assurance, and project managers to deliver seamless execution of product initiatives. Execution & Quality Project Execution: Responsible for efficiency of product teams and their timely execution of work against business goals. Helps teams identify and overcome bottlenecks, whether related to process, indecision, or needs from cross-functional or external parties. Product Quality: Responsible for quality of product decisions on product teams, alignment to company goals, and stability of solution (meets requirements, doesn't introduce bombs or unacceptable bugs). Metrics & Monitoring: Defines success metrics for key initiatives and collaborates with the Insights team to track and analyze performance effectively. Team Leadership & Development Coaching & Mentorship: Mentors product managers, fostering their professional growth and functional expertise. Encourages innovation and collaboration while setting/clarifying performance expectations. Engagement & Retention: Actively supports team members' engagement and career development, working to retain top talent. Leadership Behaviors: Models GRIT, Generosity, Respect, Innovation, and Teamwork, setting high standards for leadership within the team. Communication & Influence Influences and Informs Stakeholders: Communicates insights, strategies, progress, and outcomes effectively to senior leadership and cross-functional partners. Gathers Leadership & Stakeholder Inputs: Gathers feedback to help define priorities, project scope, and requirements; filters and communicates inputs back to the team. Effectively fosters relationships with cross-functional partners to drive communication and garner support. Facilitating Collaboration: Influences and improves the effectiveness of cross-departmental interactions to ensure shared goals are met. Requirements: Bachelor's degree in Business, Computer Science, or a related field. 5+ years product management experience in eCommerce, retail, or a related field working on customer-facing UI/technology products. 1+ year in a product management leadership position and proven experience leading and mentoring others, with a focus on driving engagement and growth. Demonstrated success in managing complex projects and adapting strategies to evolving business needs. Mastery of Agile methodologies and experience implementing best practices. Proficiency in product and project management tools (e.g., Jira, Confluence, Monday, Coda). Familiarity with web and app development processes. Strong analytical skills with a data-driven approach to decision-making, including experience with behavioral analytics and A/B testing (e.g. Google Analytics, Segment, Amplitude, Mixpanel) Preferred Qualifications: Certified Scrum Product Owner (CSPO) or similar certification. Why work with us: We have awesome benefits - We offer a wide variety of benefits to help support you and your loved ones. These include: Comprehensive and affordable medical, dental, vision, and voluntary life insurance options 401(k) with up to 4% company match Paid vacation, sick time, and holidays Company-paid basic life insurance and long-term disability Discounted auto, home, and pet insurance programs Flexible Spending Account (FSA) Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP) Company-provided equipment and one-time $250 work from home stipend $750 annual professional development budget $25 monthly Grubhub credit Company rewards and recognition program And more! We empower ownership - We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company's growth and accomplishments. We promote work-life balance - We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy! We support growth - We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget. We give back - We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more. We listen - We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. Check us out and learn more at: **************************************** Additional Details: Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations. Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas. SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs. We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations. All emails from the SupplyHouse team will only be sent from ******************* email address. Please exercise caution if you receive an email from an alternate domain.
    $110k-135k yearly Auto-Apply 22d ago
  • Senior Content Supervisor

    Bospar

    Remote job

    Bospar in a nutshell Just over five years ago, a few PR pros who liked working together started a virtual boutique tech PR agency. Fast-forward to 2020, and Bospar is now a “small” PR agency (we outgrew “boutique”) with a roster of successful tech companies, more awards than we can easily track and 30+ hardworking and fun people. We all work remotely and are located across the U.S. Award-Winning Virtual Tech PR Firm Seeks Senior Content Supervisor Are you a PR or digital agency pro with great writing, researching, social and traffic management skills, with 10-12 years of experience? If so, you could be working with our award-winning content team to help put some of the hottest tech companies on the map. Bospar is a close-knit team that represents stellar clients in the most exciting areas of technology. The pace is fast, the demands are great, and the rewards are huge. We make tech PR history - right from our home laptops. Job Type: Full-time; remote Job Description : The Senior Content Supervisor will: Write press releases, blog posts, pitches and client emails Generate ideas for bylines and then develop abstracts based on those ideas Proofread/revise/edit content generated by the client account teams, especially pitches Help edit/review all client social content For those clients assigned to you, participate in internal and client meetings as needed Track project progress and keep clients up-to-date Manage the content creation workflow by collecting requests for content team support Maintain Bospar content development tracking document Supply research support Compensation: Highly competitive, plus full benefits Company Description: Headquartered in the San Francisco Bay Area, Bospar staff is based throughput the country, covering all continental U.S. time zones. Our team includes experts in both social and traditional media and financial and public affairs gurus. We are an entirely virtual company - all staff members work from the comfort of their homes. Qualifications Qualifications: College degree, 10-12 years of PR and/or writing experience. Experience with tech companies. Tech and enterprise knowledge. Proven writing skills for C-level audiences. Additional Information Please provide recent resume.
    $65k-124k yearly est. 7h ago
  • Audit Senior / Supervisor

    Regal Executive Search

    Remote job

    Audit Senior/Supervisor Prestigious San Francisco CPA firm seeks an Audit Senior/Supervisor who is energetic, motivated and looking for opportunities for Manager level advancement in a challenging and rewarding work environment. Combining modern teamwork ideals and a commitment to develop each team member's potential, we pride ourselves on providing exceptional client service. Our firm has nine partners and a total professional staff of over 100. Our customer base includes a broad base of financial statement clients including closely held businesses and nonprofit organizations. Responsibilities Adhere to Firm policies and support Firm objectives and goals Demonstrate ability to supervise medium to large sized engagements Demonstrate a thorough understanding of a client's business, systems and procedures in identifying and solving client problems Develop time/revenue budgets for assigned personnel and work with them to fulfill their requirements Develop client development skills Provide technical and professional leadership to team members Assume primary responsibility for engagement completion Develop and monitor goals for the individual Personnel Business Plan which includes the Productive Hourly Budget, Marketing Plan and the responsibilities listed above Desired Background 3 - 5 years licensed CPA public accounting experience in performing audits Experience in supervisory audits of private companies and non-profit organizations Strong accounting skills and knowledge of accounting principles and practices Excellent technology, written and verbal communication skills Ability to work in paperless environment and a working knowledge of Word and Excel. Experience with Engagement is a plus Demonstrated leadership skills Attractions Competitive salary, commensurate with experience Generous PTO policy 8+ Paid Holidays Lots of flexibility and work from home Extensive continuing education and training opportunities, including advanced-degree courses
    $65k-124k yearly est. 60d+ ago
  • Management Supervisor, Lottery Solutions - Client Experience (Remote)

    Marcus Thomas 3.7company rating

    Remote job

    The Role We're looking for a dynamic Management Supervisor to join our growing Lottery Solutions team within the Digital group. In this role, you'll lead key client relationships, guiding strategy and execution across multiple digital programs that connect technology, marketing and measurable results. You'll partner closely with strategists, architects and development leads to deliver high-impact web and mobile initiatives while ensuring a seamless client experience. This role is ideal for someone who thrives at the intersection of client partnership, digital strategy and team leadership - and who's excited by the opportunity to shape and grow a category-defining practice. What You'll Do Lead day-to-day and strategic oversight for multiple lottery client accounts, ensuring digital programs align with business goals and agency standards. Serve as the senior point of contact and trusted adviser for client executives, translating objectives into actionable strategies and solutions. Collaborate with cross-functional teams-strategy, UX, development, and creative-to deliver web, mobile, and marketing technology projects that perform. Manage scopes, budgets, timelines, and deliverables, balancing client value and agency profitability. Build, coach, and mentor a high-performing account team; provide clear direction, feedback, and career growth opportunities. Identify and pursue opportunities for innovation and partnership across accounts. Gather and translate client requirements into clear business and functional insights for internal teams. Present agency ideas and work with professionalism, clarity, and enthusiasm. Support new business conversations and early prospect engagements in partnership with the Lottery Solutions leadership team. Ensure exceptional quality, communication, and accountability throughout all stages of client work. Skills and Qualifications 8+ years of experience managing client accounts delivering digital or web-based solutions, ideally in an agency or marketing environment. Proven success leading multiple accounts with combined budgets of $3M or more. Strong understanding of digital strategy, marketing technology, and integrated program management. Demonstrated ability to build and sustain long-term client relationships based on trust, clarity, and measurable value. Excellent communication and presentation skills, including experience engaging with executive-level stakeholders. Analytical and critical thinking skills with a proactive, solution-oriented mindset. Experience mentoring and developing account or project management talent. Highly organized and adaptable-comfortable managing competing priorities in a fast-paced environment. Experience in the lottery, gaming, or regulated industries is a strong plus. Why You'll Love Working Here Long-Term Partnerships: Our clients stay with us for more than 12 years, a reflection of trust and collaboration. Award-Winning Work: Be part of campaigns recognized for creativity, strategy and results. Flexibility and Balance: Hybrid schedules and flexible hours support your life and your best work. Inclusive Culture: Our workplace values every perspective and creates space for all voices. Growth and Learning: Experience opportunities for professional and personal development through ongoing learning programs. Benefits Highlights Time Off: Flexible policy; most teammates enjoy 4-6 weeks annually Family Support: 12 weeks of fully paid parental leave Health & Wellness: Comprehensive medical, dental and vision coverage, plus telemedicine, behavioral health and access to the Calm app Lifestyle Perks: Wellness and creative stipends, phone plan support, and partner discounts Financial Benefits: 401(k) with company contributions, student-loan paydown and college-savings options Digital Team Values At Marcus Thomas, our values shape how we work with each other and with our clients. Accountable: You do what you say you will do. Critical Thinker: You seek better ways of doing things. Process-Driven: You follow and improve the systems that help us deliver. Community-Minded: You value inclusion, cultural awareness, and different perspectives. Collaborative: You communicate, listen, and support your teammates. Human-Centric: You prioritize people and purpose in every decision. Curious: You're eager to learn and explore new ideas. Our Hiring Process To support fairness and consistency, we use AI tools to assist with parts of the process. Résumés may be reviewed initially with an AI assistant that compares experience and skills to the job description and highlights potential matches for our recruiting team. Candidates can choose to opt out of AI résumé screening when applying. We also use AI to record and transcribe interviews to promote accuracy and equity. Transcripts may be reviewed by HR to confirm that all candidates are treated respectfully and evaluated fairly. Candidates can opt out of this transcription feature at any stage. While AI helps us stay organized and consistent, every decision to move a candidate forward is made by real people. Our recruiting and hiring teams remain hands-on throughout the process and use AI only as a tool, not as a decision-maker for how to find talent. Diversity, Equity & Inclusion At Marcus Thomas, we believe diversity is a strength and that great ideas come from different perspectives. We're committed to creating opportunities for talented individuals who have been historically underrepresented in our industry and to fostering an inclusive culture where everyone can grow, thrive and do their best work. We encourage women, people of color, LGBTQIA+ individuals, immigrants, people of all religions and nationalities, and people with disabilities to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, or disability.
    $61k-92k yearly est. 49d ago
  • Supervisor, Access and Patient Support

    Cardinal Health 4.4company rating

    Remote job

    Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. Together, we can get life-changing therapies to patients who need them-faster. Responsibilities The Customer Service Operations Supervisor leads program staff performing actions including customer service, enrollment /reimbursement activities, benefit investigations for product benefit coverage, prior authorization assistance, copay enrollment, and other patient services. Oversee daily operations for patient access support contact center team of up to 15 team members and provides daily support ensuring team members can perform job responsibilities. Oversee daily operations for quality performance monitoring team of up to 8 team members and provides daily support ensuring team members can perform job responsibilities. Coach, teach, train, and mentor team members in a 100% remote setting while monitoring individual and team performance. Demonstrate knowledge of quality systems and approaches including Call & Case Monitoring, Adverse Event reporting and Non-Conformance management. Create and maintain creating and maintaining Standard Operating Procedures and work instructions specific to the program. Coordinate and deliver reoccurring (weekly, monthly, and quarterly) reviews of program metrics / dashboards while proactively sharing results with internal and external senior leaders. Coordinate and deliver special projects related to quality monitoring and reoccurring quality related calibration meetings, both internal and client facing. Assess / Test / Solution / Approve program changes including those related to Information Technology, platform upgrades, and modifications to program business rules. Report system issues that can impact our client relationship management system (CRM) and/or productivity in a timely manner. Manage employee timecards in addition to standard HR responsibilities as a people leader. Open job requisitions, conduct interviews, and provide personnel recommendations to senior leaders. Coordinate with senior leadership and Advice and Counsel Center to determine appropriate corrective action, not limited to termination when applicable. Continually monitor program adherence, quality, attendance, and address accordingly. Report Non-Conformances in a timely manner. Coordinate with fellow supervisors and collaborate with business partners to provide effective responses and resolutions to complex program related issues. Conduct recurring development-based 1x1s with team members focused on both performance and goal setting. Effectively manage time and independently prioritize work responsibilities to meet key deadlines. Maintain regular contact with client/3rd party partners by leveraging excellent verbal and written communication skills. Contribute to the building and presentation of quarterly business reviews to clients (either virtually or in-person). Proactively seek and implement process efficiencies to reduce team manual work for Agents and Quality performance team. Host recurring (bi-weekly/monthly) team meetings to discuss updates, process changes, team SLAs/KPIs, QA, trends, etc. Work well independently and in a team setting by collaborating across different departments. Travel may be needed to perform your duties up to 25%. Qualifications Bachelor's degree or equivalent work experience preferred. 3-5 years of experience in related field of patient support programs preferred. Previous management experience preferred. Previous Quality monitoring experience preferred. Strong communication, presentation, and time management skills. Commitment to the continued development of oneself and team members. Advanced computer skills and proficiency in Microsoft Office including but not limited to Word (e.g. inserting tables, mail merge, tracking changes, updating headers and footers), Teams, Outlook, PowerPoint (e.g. updating slide layout, adding slides, adding & updating charts, and graphs, and updating themes), and preferred Excel capabilities including pivot tables, graphing, and basic formulas. What is expected of you and others at this level Coordinates and supervises the daily activities of operations, or business support staff Administers and executes policies and procedures Ensures employees operate within guidelines Decisions have a direct impact on work unit operations and customers Frequently interacts with subordinates, customers and peer groups at various management levels Interactions normally involve information exchange and basic problem resolution Effective communication and collaboration with client Consistently demonstrate Cardinal Health values (What we value): Integrity - We hold ourselves to the highest ethical standard. Accountable - We bring passion, determination, and grit to deliver on our commitments. Inclusive - We embrace differences to drive the best outcomes. Mission Driven - We serve the greater goal of healthcare. Innovative - We develop new ways of thinking, operating, and serving customers. Regularly practice the Cardinal Heath behaviors (The way we act): Invites curiosity. Builds partnerships. Inspires commitment. Develops self and others. TRAINING AND WORK SCHEDULES: Your new hire training will take place 8:00am-5:00pm CT the first week of employment. Attendance is mandatory. This position is full-time (40 hours/week). Employees are required to have flexibility to work a scheduled shift of 8am-5pm CT. REMOTE DETAILS: You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second) Upload speed of 5Mbps (megabyte per second). Ping Rate Maximum of 30ms (milliseconds). Hardwired to the router. Surge protector with Network Line Protection for CAH issued equipment. Anticipated salary range: $65,500 - $93,550 Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 12/27/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here
    $65.5k-93.6k yearly Auto-Apply 36d ago
  • Remote Document Support Supervisor

    Capitol Recruiters Inc.

    Remote job

    Remote Document Support Supervisor - evening shift for a prominent global law firm client. The hours for this position are 3:00 pm 11:30 pm ET, Monday Friday; remote with occasional onsite and on-call availability. This role is part of the Document Support Services team responsible for providing document formatting and support. This role oversees the team, ensuring requests are completed promptly, with accuracy, quality, and integrity of documents. This role leads the service/delivery of document support services, maintains service levels, and upholds customer quality expectations. Responsibilities: Leads the global Document Support Services staff to provide timely, accurate, and courteous services. Supervise team of Document Support Specialists, including coaching and delegating work. Analyzes Document Support tickets, trends, and workflows to identify problem areas, and improve business processes. Works with the Director of IT Service Management to establish performance reporting for monitoring overall success. Oversees work of the document support team while creating, revising, and converting various types of documents. Conducts review of documents for accuracy/delivery of request. Ensures adherence to procedures/standard resolution times. Coordinates with managers/supervisors from across departments to agree upon service requests/timing for completion. Stays current with document management technology best practices. Trains Document Support Specialists as assigned. Ensures that document support services remain available during office emergencies. Qualifications: College degree is preferred. IT Certification(s) preferred. Five or more years of relevant experience in a large law firm. Proven success working in a time-sensitive, high-visibility environment. Demonstrated experience in user-focused service improvements in a law firm. Knowledgeable of applications/technologies common to a law firm such as Microsoft Office, Adobe Acrobat, Kofax, Litera Compare, DocXTools, Best Authority. Knowledge of leading service desk performance indicators/service level standards. Strong service orientation. Prior success managing a team. Highly motivated, analytical, organized, and efficient. Excellent problem-solving skills. Ability to work well under pressure. Flexibility for OT. Salary $92k - $151k based on experience and location.
    $46k-75k yearly est. 60d+ ago
  • Supervisor, Member Services - Remote (Bilingual Spanish) PST Hours

    Molina Talent Acquisition

    Remote job

    Provides customer support and stellar service to meet the needs of our Molina members and providers. Resolves issues and addresses needs fairly and effectively, while demonstrating Molina values in their actions. Provides product and service information and identifies opportunities to improve our member and provider experiences. KNOWLEDGE/SKILLS/ABILITIES Supervises a team of employees. Trains, coaches, monitors, and manages the team's performance to meet or exceed company and department performance expectations. Effectively manages escalations within the department by ensuring appropriate accountability, sense of urgency, communication and follow through to closure. Ensures compliance with Contractual and Regulatory requirements. Addresses more complex member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Provides exemplary customer service to customers including members, co-workers, vendors, providers, government agencies, business partners, and general public. Achieves individual performance goals as it relates to call center objectives. Demonstrates personal responsibility and accountability and leads by example through individual performance. Support projects and special initiatives as appropriate. JOB QUALIFICATIONS Required Education Associate degree or equivalent combination of education and experience Required Experience 3-5 years' experience in a call center environment 1-2 years supervisory experience Preferred Education Bachelor's Degree or equivalent combination of education and experience Preferred Experience 5-7 years To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
    $48k-79k yearly est. Auto-Apply 23d ago
  • Supervisor, Care Management Support

    Curana Health

    Remote job

    At Curana Health, we're on a mission to radically improve the health, happiness, and dignity of older adults-and we're looking for passionate people to help us do it. As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities. Founded in 2021, we've grown quickly-now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for. If you're looking to make a meaningful impact on the senior healthcare landscape, you're in the right place-and we look forward to working with you. For more information about our company, visit CuranaHealth.com. Summary The Supervisor, Care Management Support, oversees Curana's non-clinical support staff. Their team is comprised of Medical Assistants who round on Curana patients residing in Senior Living Communities and virtual non-clinical staff who support administrative tasks (i.e., facilitating lab orders, medication refill requests, managing patient and family calls, and census management). Essential Duties & Responsibilities Leadership and Team Supervision Hire and conduct new employee orientation for non-clinical support staff. Evaluate workload, priorities, and adjust allocation of time and resources to increase efficiency and effectiveness. Collaborate with the Manager of Care Management Operations on operational issues, staffing, and program needs, and present a solution for issues. Facilitate and lead team weekly meetings to discuss performance, upcoming training, and ensure the team's alignment on new workflows as applicable. Review and approve payroll, track attendance, and oversee employee leave, FMLA, and call-offs. Program Management Support Educate the support team on Curana workflows, policies, and procedures. Implement and monitor new care management programs. Perform quality assurance audits on virtual and on-site staff. Other tasks as assigned Qualifications Required Skills Demonstrated care coordination knowledge and familiarity with non-clinical provider support functions like scheduling appointments and EMR management. Proficient computer skills and exhibits knowledge in using various Microsoft Office applications. Excellent organizational and time management skills with the ability to prioritize tasks. Willingness to travel to local or out-of-state Senior Living Communities. Demonstrated strategic thinking with the ability to identify opportunities for process improvement. Required Education and Experience Associate degree in a healthcare-related field or healthcare certification. Minimum 2 years in a supervisory or leadership role. 2+ years' experience working in a medical office, Senior Living Community, or other related fields Travel Requirements: Remote position requires a reliable high-speed internet connection. Occasional travel to local or out of state Senior Living Communities. We're thrilled to announce that Curana Health has been named the 147 th fastest growing, privately owned company in the nation on Inc. magazine's prestigious Inc. 5000 list. Curana also ranked 16 th in the “Healthcare & Medical” industry category and 21 st in Texas. This recognition underscores Curana Health's impact in transforming senior housing by supporting operator stability and ensuring seniors receive the high-quality care they deserve. Be aware of recruitment scams impersonating Curana Health. All legitimate communication comes from an email ending ********************. We never ask for payments, financial information, or equipment purchases during our hiring process, and all interviews are conducted by verified Curana Health team members by phone or video.
    $38k-57k yearly est. Auto-Apply 24d ago
  • Registration Services Supervisor - Patient Registration - FT - Evenings

    Stormont Vail Health 4.6company rating

    Remote job

    Full time Shift: Second Shift (Evenings - Less than 12 hours per shift) (United States of America) Hours per week: 40 Job Information Exemption Status: Non-Exempt Supervise and coordinate team member activities of the HSD Patient Registration Department to ensure all registration related processes are completed in a timely and accurate manner in accordance with departmental and organizational policies and procedures. Motivate team members to provide patients a positive and customer-focused experience during patient registration workflows and financial discussions. Education Qualifications High School Diploma / GED Required Bachelor's Degree Related degree field. Preferred Experience Qualifications 2 years Customer Service experience in a Patient Access/Registration experience in a hospital or physician office setting. Required Supervisory experience. Preferred Skills and Abilities Knowledge of Patient Rights, HIPAA and Medicare Secondary Payer guidelines. (Required proficiency) Ability to identify complex problems, review related information, evaluate options and implement appropriate solutions. (Required proficiency) Able to learn and understand basic medical terminology used in the service area. (Required proficiency) Licenses and Certifications SV RC New Hire Resource Person Training Course taught by the SV RC Education and Passing Exam Score of 95% or greater is required. Completion of department assigned education from a nationally recognized patient access education program is required. What you will do Perform functions and duties as a supervisor to include but not limited to the interview and selection of applicants for open positions; management of staff work schedules and assignments; payroll review and updates; performance appraisals; and provide guidance, coaching, counseling and discipline for department staff. Understand, document and perform all tasks performed by staff within area of responsibility. Works along-side staff when needed. Assist with the development and revision of the department's internal documents, procedural manuals, policies, procedures, standards and forms as needed. Monitor all work queues, reports and service area work volume and adjusts staffing and processes accordingly for ideal accuracy and productivity. Respond to needs of the department within required timeframe during on-call hours. Ensure customer concerns are processed in compliance with Stormont Vail policies while maintaining the highest level of patient and employee rights, including confidentiality of patient information and personnel issues. Submit explanation of budget variances and contingency plans when requested/required. Ensures the proper utilization of resources to reduce waste and maximize productivity. Identifies and notifies management of customer service issues and potential process/system problems that cause billing and payment errors and assists in improvement implementation as requested. Serve as a liaison to other departments within Stormont Vail Health promoting cooperative relations and processes. Communicates need for workflow changes to staff as appropriate based upon changing situations. Accommodate and support the changes required to meet departmental and organizational goals and customer needs. Participates in workgroups, teams and various meetings as assigned. Understand and follow the Stormont Vail confidentiality policy, always maintaining the confidentiality of patients, co-workers and volunteers. Travel Requirements 10% Travel to other locations. Required for All Jobs Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Performs other duties as assigned Patient Facing Options Position is Patient Facing Remote Work Capability On-Site; No Remote Scope Has Supervisory Responsibility Has Budget Responsibility Physical Demands Balancing: Occasionally 1-3 Hours Carrying: Occasionally 1-3 Hours Climbing (Stairs): Rarely less than 1 hour Crouching: Rarely less than 1 hour Driving (Automatic): Rarely less than 1 hour Eye/Hand/Foot Coordination: Frequently 3-5 Hours Feeling: Occasionally 1-3 Hours Grasping (Fine Motor): Frequently 3-5 Hours Grasping (Gross Hand): Frequently 3-5 Hours Handling: Frequently 3-5 Hours Hearing: Frequently 3-5 Hours Kneeling: Rarely less than 1 hour Lifting: Occasionally 1-3 Hours up to 30 lbs Pulling: Occasionally 1-3 Hours up to 30 lbs Pushing: Occasionally 1-3 Hours up to 30 lbs Reaching (Forward): Occasionally 1-3 Hours up to 30 lbs Reaching (Overhead): Occasionally 1-3 Hours up to 30 lbs Repetitive Motions: Frequently 3-5 Hours Sitting: Frequently 3-5 Hours Standing: Frequently 3-5 Hours Stooping: Rarely less than 1 hour Talking: Frequently 3-5 Hours Walking: Frequently 3-5 Hours Working Conditions Combative Patients: Rarely less than 1 hour Infectious Diseases: Rarely less than 1 hour Noise/Sounds: Rarely less than 1 hour Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.
    $46k-60k yearly est. Auto-Apply 15d ago
  • Service Supervisor - Varenna Lakeside

    Hines 4.3company rating

    Remote job

    When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines. Responsibilities As a Service Supervisor at Varenna Lakes with Hines, you will be responsible for overseeing and coordinating all mechanical and technical support for the property with limited direct supervision. You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to: Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations. Promotes a collaborative, team work mindset. Manage the completion of all work orders generated from resident requests Actively ensure routine upkeep on the property is checked and repaired or replaced while ensuring that safety standards are met Establish and ensure standards for the cleanliness and overall appearance of the property to meet expectations of ownership objectives Manage make-ready process, new move-ins via inspection, identifying needs, scheduling contractors and vendors as needed, and complete all maintenance tasks Implement and oversee inventory control Respond to questions from other service members as well as residents and assign work requests according to urgency and efficiency Ensure safety information is current and readily accessible while keeping up to date on all OSHA and other safety related laws and requirements to enforce compliance Prepare and manage the maintenance and capital expense budget for the property Participate in regional and firm-wide initiatives and assignments Participate in staff's evaluation process as needed and determined by Supervisor Operate, adjust, perform maintenance and repairs on all mechanical, appliance, electrical, plumbing and HVAC related equipment to efficiently meet the objectives of the assignment Comply with all Hines policies and procedures, as well as City, State and Federal safety and environmental laws, codes, standards, and regulations Effectively manage personnel overtime usage, audit accuracy, and provide approval of personnel time sheets Provide staff with correct equipment, tools, and training as appropriate to the property Provide direct reports with leadership, hiring, counseling, terminations, training, and scheduling Adjust and operate the fire alarm and life safety systems Monitor and manage building energy use and maintain energy management programs Order, stock, and establish inventory control of parts and supplies that ensures the appropriate parts stocking levels with accurate and timely records of receipts and issues Ability to troubleshoot standard operations and repair problems with limited supervision Successful completion of all required training programs within required timeframes Able to analyze mathematical data related to financial and operational decisions Qualifications Minimum Requirements include: High school diploma or equivalent from an accredited institution preferred Two or more years of property maintenance management or leadership experience in a related industry Have or obtain required city and/or government licenses or permits, i.e.: The EPA certification for refrigerant recycling Pool & Spa Operator * If, upon hire or promotion to this position, an individual does not have the required permits or licenses, the individual will obtain those permits or licenses within six months of the promotion, or six months from the date eligible for the license or permit Strong knowledge of plumbing, electrical, general carpentry, HVAC, and appliances Possess proficient knowledge of Microsoft Office and other computer skills to effectively administer the required work order programs and building operations Proven ability to train and direct others Excellent written, verbal and customer service skills Work indoors approximately 80% of the time and outdoors approximately 20% of the time Use olfactory, auditory, and visual senses Lift 25 lbs. or more Climb up and down stairs and ladders Access remote work areas and confined spaces (i.e., crawl spaces, roofs) Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and lifting) Ability to work an on-call schedule and overtime as business needs deem appropriate Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidays Compensation: $30.05/hr - $35/hr Closing At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs. While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive. Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023. We are an equal opportunity employer and support workforce diversity. No calls or emails from third parties at this time please. We can recommend jobs specifically for you! Click here to get started.
    $30.1-35 hourly Auto-Apply 30d ago
  • Supervisor - Payroll Services

    Wise Consulting Careers

    Remote job

    Are you an experienced payroll professional with proven success managing full-cycle payroll services? We are excited to meet the next dynamic member of our lively and high performing Payroll Services team. As a member of this team, you will be an expert resource, with senior level knowledge in payroll management and systems. This role provides leadership and guidance to our Client Payroll Specialists so they can be successful.  If you have excellent leadership, communication, and payroll problem solving skills, and you love the idea of working in a team-oriented and collaborative environment (remotely) we'd love to get to know you better. Primary Requirements 6+ years of Payroll and Payroll Management with success in leading and mentoring a team Leads a team of Client Payroll Specialists to support their development, troubleshoot, and prioritize work Provides Systems and Skills training to Client Payroll Specialists Coach and mentor fellow teammates, leading and encouraging knowledge share within the practice and company Serves as the first point of escalation for internal employees as well as clients Supports Management with resourcing, utilization, invoicing, and profitability targets Full cycle, multi-state payroll experience Year-end and tax reconciliation expertise A deep understanding of payroll and compliance, as well as payroll tax laws Outstanding verbal and written communication skills, and an ability to engage clients effectively Successful management of multiple projects Experience using UKG Pro (formerly known as UltiPro) or Ceridian Dayforce systems Comfortable with remote work Canadian payroll experience preferred Ideal candidates will have FPC or CPP, but we will consider if willing to certify A bachelor's degree or equivalent experience About Wise Wise Consulting Associates is a firm specializing in human capital management technology. With an established reputation for providing high-quality human resource and payroll technology support services, Wise has a history of hiring high performers and encouraging continuous learning, teamwork, trust, and open communication. Our team is comprised of fun and flexible people who have high standards and are not afraid to think outside of the box. Wise is proud to be an equal opportunity workplace and values diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, veteran status, disability, genetic information, or other basis protected by appropriate law. Wise makes hiring decisions based solely on qualifications, merit, and business needs. Compensation Range For cash compensation, we set standard ranges for all US-based roles based on multiple factors, including, but not limited to, function, level, and geographic location. These ranges are benchmarked against similar companies. To ensure compliance with local legislation and greater transparency for candidates, we share salary ranges on all job postings regardless of geographic location. Final offer amounts are determined by many factors and may vary from the amounts listed above. Range: $60,000-$90,000
    $60k-90k yearly 60d+ ago
  • Family Services Supervisor

    Ascend Partner Firms

    Remote job

    About Ascend At Ascend, we recognize the struggles that accounting & finance professionals face in traditional firms-from rigid hierarchies and overwhelming workloads to the elusive work-life balance. We believe your ambition should not be constrained by outdated practices or opaque career paths. Here, you're not just a number but a valued member of a community that champions both your professional and personal fulfillment. Our mission is to transform the public accounting experience into one where work-life harmony is a reality, and where your career advancement is supported by a nurturing network and robust resources. We partner with regional, entrepreneurial firms and provide them with the resources and support necessary to thrive in today's dynamic market. This includes access to growth capital, robust talent acquisition, top-tier technology, transformative leadership, shared back-office services, & more. Founded in January 2023, Ascend attained revenues to sufficiently qualify as a Top 100 U.S. accounting firm within six months of operation. Explore Ascend, where your career soars without sacrificing your quality of life. About MHP Big firm expertise with small firm customer service. With over 75 employees, MHP is the largest regional CPA firm in Wyoming. However, since our start in the early 1930s, MHP has been dedicated to personalized customer service to both our employees and clients. MHP is deeply rooted in the Cheyenne community, both figuratively and literally-not only have we been around for over 90 years, but our office is also located in the heart of downtown Cheyenne within walking distance of good food, coffee, and breweries. Tradition meets modernization . While the wild west may come to mind when you think of Wyoming, and that is a part of our history we hold dear, don't think we've been left in the proverbial dust. Our city is home to topnotch restaurants, breweries, shopping, art galleries, and theater. Where you might see History and Today collide best may be Cheyenne Frontier Days, the largest and oldest rodeo in the world. Hundreds of thousands of people from all over come to Cheyenne to see the concerts, special events, and rodeo each year. If the outdoors are more your scene, Wyoming is not lacking there either. We have some of the best camping, skiing, fishing, hunting, climbing, and biking in the country. You're more than a number . As part of our MHP team, you'll have the unique opportunity to make your mark on the company and advance your career in the area you desire. Managers and Partners have an “open door policy”, which is practically unheard of in larger firms. We encourage employees to get involved in our community as well as with each other-we host several team building and employee events every year, including holiday parties, BBQs, cornhole tournaments, Friday Nights on the Plaza (a Cheyenne summer concert series), and more! Be a part of something bigger. At MHP, we strive to not only be experts in our field but also provide superior client service to our wide variety of clientele. We are a team-always willing to give a helping hand to our coworkers when we're able and will bend over backwards for our clients. We pride ourselves on servant leadership-we are leaders in our office and our community. Who You Are You have a Bachelor's degree in Accounting, Finance, or a similar field. You are professional, personable and a team player. You are highly organized and detail oriented. You are able to manage tight deadlines during busy seasons with a calm, solutions-oriented approach. You take pride in your work and deliver high-quality service. You consider “Client First” the heart of client service. You are eager to learn, grow and adapt in a dynamic environment. You are comfortable working independently and collaboratively. You thrive being challenged and have experience with fiduciary accounting and/or trust taxation. You enjoy working in a business casual work environment and the opportunity to have a flexible work arrangement. The Role This is a unique and exciting role. The Family Services Manager/Supervisor will play a critical role in serving our high-net-worth clients and trust entities. This position focuses heavily on the preparation and review of statutory and tax-basis financial statements, as well as tax return preparation and review. You'll be leading a growing team and working in a specialized, fast-paced environment that values precision, efficiency, and client service. You'll be entrusted with direct client interaction, supervision of a remote team, and ownership of critical deliverables. Establishing trust within the team and fostering positive relationships is a prerequisite. Success in this role requires technical proficiency, sound judgment, attention to detail, and strong leadership. The Duties: Lead and mentor a growing team of Family Services Associates and Seniors. Collaborate with partners and managers on client engagements, timelines, and deliverables. Prepare and review trust financial statements on an income tax basis, modified accrual basis, and/or statutory basis. Oversee the preparation and review of tax returns with a high level of accuracy and due diligence. Prepare documentation to support tax return calculations. Review work for technical accuracy and resolve complex accounting and tax issues. Run quarterly, monthly, and annual reports. Conduct cash management as needed. Lead or participate in special client projects as needed. Communicate appropriately with clients while working on their engagement. Stay current with relevant tax codes and accounting standards. Use and maintain systems such as Sage Intacct and Bill.com. Apply your knowledge to real-life situations-thinking outside of the box is encouraged. Share your ideas and opinions with your team. Attend professional development and training sessions regularly and apply new skills to your work. The Perks Our compensation package includes a competitive base salary (commensurate with experience), retirement plan, health/dental/vision insurance, short-term and long-term disability options, EAP benefits, self-managed PTO, experience-based recognition, continuing education and more. We strongly believe in expanding our certifications and technical skills and have incentives for achieving designations/certificates that bring value to the firm. For questions or inquiries about the role, please reach out to Alex Harvick, Senior Recruiter at ***************************. At Ascend, we provide a fair and equal employment opportunity for all candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Ascend hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
    $42k-65k yearly est. Auto-Apply 28d ago
  • Arbitration Supervisor - Shared Services Open Negotiations

    Mpowerhealth

    Remote job

    HaloMD Who We Are: HaloMD is a fast-growing arbitration and medical billing company on a mission to streamline processes, resolve disputes, and deliver exceptional service. Our success comes from our people, and we're searching for a dynamic leader to help take us to the next level. Job Summary The Supervisor of Arbitration will supervise and coordinate the staff's daily operations. This role will have the overall responsibility for mentoring and developing skills of direct reports. The Supervisor will participate in evaluation and implementing quality control and performance improvement activities. Responsibilities Essential Job Duties and Responsibilities: Lead, motivate, coach, and train a team to achieve business objectives. Monitor and analyze performance metrics to identify areas for improvement. Foster a positive and collaborative work environment. Ensure compliance with company policies and industry regulations. Allocate resources effectively. Provide mentorship and professional development opportunities for team members. Collaborate with senior leadership to align departmental goals with company objectives Plan schedules, assign tasks, and monitor performance to ensure efficiency. Analyze claim reports, submit cases on time, and oversee informal negotiations. Analyze performance metrics, recommend process enhancements, and champion change. Work with external vendors, state agencies, and leadership to resolve issues. Handle escalated concerns, monitor urgent requests, and respond promptly-even after hours if needed. Analyze workflow reports to determine cases eligible for IDR Process Determine the completion timeline and monitor progress to keep the project on track and on schedule Manage the flow of day-to-day operation Complete special projects and other duties as assigned Potentially work with external vendors to assist with issues and resolutions Qualifications Experience Required: 3+ years in medical billing and collections, and 1+ year supervising a team of 5 or more. Knowledge of CPT, ICD-10, HIPAA, and insurance industry standards. Proficiency in Microsoft Office, especially Excel (formulas, pivot tables, filters-you're a pro!). Clear, professional, and confident in writing and speaking. Strong analytical and problem-solving skills with keen attention to detail. Availability for urgent matters on weekends if needed. Perks & Benefits: Fully Remote - Work from anywhere within the United States with reliable high-speed internet Multiple medical plan options Health Savings Account with company contributions Dental & vision coverage for you and your dependents 401k with Company match Vacation, sick time & Company paid holidays Company wellbeing program with health insurance incentives What's Next? If you're ready to bring your skills, passion, and leadership to our growing team, we want to hear from you! Apply today and help us create a future where success is the standard. #IND123
    $42k-65k yearly est. Auto-Apply 60d+ ago
  • Custodial Services Supervisor - FBH1

    Gesher Human Services 3.8company rating

    Remote job

    DEPARTMENT: Janitorial Services SUPERVISOR: Director, Contracts Gesher Human Services is a bridge to hope and opportunity for people at work, at home, and in the community. Gesher's workforce development, behavioral health, and inclusion programming serves all Metro Detroiters while meeting the needs of the Jewish community. GENERAL To ensure general cleanliness of assigned sites, to complete all inspection forms in a timely manner, and assist site manager with day-to-day operations. QUALIFICATIONS High school diploma or G.E.D required. Two years of experience as successful documented work history, performing custodial services required. Demonstrated experience in the performance of custodial procedures, inventory control, quality control, knowledge and use of janitorial chemicals and equipment. Ability to work with handicapped population. Experience in working with multiple crews of custodial workers preferred. Interpersonal skills sufficient to communicate with participants, staff and public. Composition skills sufficient to prepare required reports. Driving record must meet safe driving standards as established by Agency insurance carrier. Valid Michigan driver's license. Work involves ability to work evening and flexible hours. Work involves the ability to pass government security clearance. Work involves the ability to push and lift equipment, office furniture and accessories weighing up to 50 pounds. DUTIES AND RESPONSIBILITIES Supervise Janitor 1 workers and Day Porter in performance of custodial services as outlined in Performance Work Statement. Instruct Janitor 1 and Day Porter in proper custodial procedures by demonstration and modeling. Prepare and maintain accurate records as required (administrative, direct labor, and quality control). Assign custodial tasks and schedules to all direct labor personnel to accomplish all required contract work. Responsible for maintaining quality of custodial services performed. Maintain orderly, clean and safe work areas. Oversee set-up of janitorial carts and equipment to facilitate timely custodial schedule. Maintain inventory as required. Provide feedback of daily custodial services to Site Manager or designee. Meet with Navigators to discuss personnel progress and performance. Use modeling and positive reinforcement for appropriate behaviors in interactions with personnel. Drive Agency van or vehicles as required. Carry out other related duties and/or special assignments as assigned by the Contracting Officer or his representative. WORKING CONDITIONS Environmental conditions: Moderate noise (i.e., business office with computers, phone, and printers, light traffic). Ability to work in a confined area. Ability to sit at a computer terminal for an extended period. Physical requirements: While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop, kneel to install computer equipment. Specific vision abilities required by this job include close vision requirements due to computer work. Light to moderate lifting in required. Accommodation(s): As appropriate and fiscally reasonable. NON-EXEMPT This position is non-exempt and eligible for overtime pay in accordance with the Federal Fair Labor Standards Act The above is for general informational purposes only and is not intended to be all inclusive or limiting as to specific duties. The Agency reserves the right to modify, interpret, or apply this in any way the Agency desires and in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying the position. The described job requirements are subject to change to reasonably accommodate qualified individuals with a disability. This job description is not an employment contract, implied or otherwise and any employment relationship remains “at-will.” Gesher is proud to be an equal employment opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status, or any other applicable characteristics protected by law.
    $40k-63k yearly est. Auto-Apply 60d+ ago
  • Care Management Supervisor - Corporate Appeals

    Bluecross Blueshield of South Carolina 4.6company rating

    Remote job

    We are currently hiring for a Care Management Supervisor to join BlueCross BlueShield of South Carolina. In this role as Care Management Supervisor, you will be responsible for the supervision and maintenance of the daily functions of the following areas: Utilization Review/Review Nurses, Case Management, Medical Review, Health/Disease Management, Quality Management, and/or appeals, to include departmental staff and specialty programs. You will also be responsible for all data collection for specialty programs and ensuring appropriate levels of healthcare services are provided. Description Logistics This position is full time (40 hours/week) Monday-Friday from 8:00 am - 5:00 pm EST, and will be fully remote. The candidate will be required to report on-site occasionally for trainings, meetings, or other business needs. What You Will Do: Supervises day-to-day activities for assigned staff. Identifies training needs of staff. Verifies accuracy, efficiency, and effectiveness of workflow functions. Develops and oversees the implementation and administration of specialty programs (wellness, preventive, and/or employer work site programs). Supervises staff to include approval of time, leave, performance reviews, etc. Selects/trains/motivates staff in providing excellent customer service with customers, marketing, management/others. Develops/maintains/updates procedures/documentation for conducting audits. Develops/communicates department standards and expectations of staff. Performs quality control functions for work performed. Develops work plans to improve quality performance. Conducts analysis of program component. Collects data for outcomes reporting. Prepares/reviews/maintains weekly/monthly reports for management. Oversees all data collection and URAC/NCQA compliance activities for related programs. Coordinates with other corporate departments to ensure effective communication. To Qualify for This Position, You Will Need the Following: Required Education: Associate's in a job-related field Degree Equivalency: Graduate of an Accredited School of Nursing. Required Work Experience: 5 years of a combination of health promotion, health education, health insurance, clinical, medical, pharmacy or other healthcare experience. If a Master's Degree, required experience is three years. One year experience in team lead/leadership role OR equivalent military experience in grade E4 OR above (may be concurrent). Required Skills and Abilities: Understanding of insurance and benefit programs as it relates to health management coverage. Working knowledge of managed care and/or various forms of health care delivery systems. Knowledge of specific criteria/protocol sets and the use of the same. Knowledge/understanding of the quality improvement process. Ability to work independently, prioritize effectively, and make sound decisions. Excellent communication skills. Ability to work with a wide variety of internal and external customers. Good judgment skills. Demonstrated customer service, organizational, and presentation skills. Demonstrated verbal and written communication skills. Analytical, critical thinking, and math skills necessary to collect, analyze, and report data. Ability to persuade, negotiate, OR influence others. Ability to handle confidential OR sensitive information with discretion. Ability to direct, motivate, and assess performance of others. Required Software and Tools: Microsoft Office. Required Licenses and Certificates: Active, unrestricted RN licensure from the United States and in the state of hire, OR active compact multistate unrestricted RN license as defined by the Nurse Licensure Compact (NLC), OR active, unrestricted Professional Healthcare Licensure and/or Certification from the United States and in the state of hire, in area of specialty, OR active, unrestricted licensure as Licensed Master Social Worker, Licensed Independent Social Worker, OR Licensed Professional Counselor from the United States and in the state of hire, OR if Master's in Public Health or Healthcare Administration, three years of additional experience in health-related field. URAC recognized Case Management Certification must be obtained within three years of hire as a Case Management Supervisor. What We Prefer You To Have: Preferred Work Experience: Previous experience working with BlueCross BlueShield of SC utilization management, case management, appeals, and/or claims. Our Comprehensive Benefits Package Includes the Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information.
    $77k-99k yearly est. Auto-Apply 27d ago

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