Banking Center Manager jobs at PeoplesBank

Welcome to PeoplesBank! We are the largest mutually chartered bank in Western Mass and Northern Connecticut, we are proud to lead the way in green values, sustainable energy financing, and charitable giving. Our commitment to operating in the best interest of our customers is matched by our dedication to fostering an inclusive and engaging work environment. We offer excellent compensation, workplace flexibility, and a competitive benefits package to our associates. Our award-winning culture has earned us recognition as the Best Place to Work and Best Local Bank. Join our team of dedicated and innovative individuals and be a part of our dynamic, successful organization. Let's make a difference together! Summary: As our Banking Center Assistant Manager, you'll be the heartbeat of our banking center, ensuring smooth operations and stellar customer service. You'll lead and mentor a team of talented bankers, fostering their professional growth and creating a positive, engaging work environment. In this role you may be required to work flexible hours that include early mornings, evenings, weekends, nights and/or holidays based on banking center needs. This position is based on-site at our branch in Amherst, MA. Essential Duties and Responsibilities: Leadership & Development: Train, coach, and develop your team to reach their full potential. You'll provide constructive feedback, performance reviews, and development plans to support their career growth. Customer Experience: Deliver exceptional customer service with a focus on building strong relationships and expanding our market share. You'll handle complex transactions, approve exceptions, and resolve issues to ensure customer satisfaction. Operations Management: Oversee daily operations, including opening and closing the banking center, managing staffing schedules, and ensuring compliance with security standards. Sales & Service: Train your team on sales and service skills to achieve banking center goals. You'll lead product knowledge training and identify opportunities for relationship retention and growth. Community Engagement: Represent PeoplesBank at financial education and bank-at-work events, supporting business development and community engagement activities. Other duties as assigned. Education and Experience: * Bachelor's Degree from a four-year college or university OR one to two years related experience and / or training; or equivalent combination of education and experience Certifications: * Requires National Mortgage Licensing System (NMLS) registration and ability to obtain said license after a period to be determined * Must be able to successfully complete the registration process, which includes, but not limited to, undergoing a criminal background and credit check and must remain in compliance with the NMLS license regulations and rules. Computer/Technical Skills: * Knowledge of MS Office, including Word, Excel * Ability to use basic computer skills to enter / retrieve data Skills Required: * Excellent verbal and written communication skills * Excellent math and accounting skills * Excellent personal and professional leadership skills * Understanding of banking regulatory matters and procedures for proper operation * Ability to perform various banking procedures and operations * Ability to remain professional and composed under pressure Work Environment and Physical Demands: The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Our company is a leading national healthcare REIT with over $20 billion of owned real estate concentrated on lab, outpatient medical, and entrance fee senior housing communities. An innovative company at the forefront of providing premium real estate to the dynamic healthcare industry, the firm is committed to delivering value to our shareholders, customers and employees.Position Responsibilities Primary focus on lab and outpatient medical assets Support senior housing assets as needed Technical expertise Provide technical support to the property management and building engineers Conduct property condition assessments on a regular schedule for portfolio properties and during due diligence as needed Review preventative maintenance performance to drive improvements and identify capital needs Provide project management oversight and act as owner's representative to ensure capital is deployed as effectively as possible Provide regular project updates Manage project execution Attend key milestone meetings Drive key decisions and course corrections Project management and cost analysis Tenant improvements Oversee third-party project management teams, including financial tracking, budgeting, schedule adherence, and execution of capital improvement projects. Support the leasing team by reviewing and responding to tenant mechanical, electrical, and plumbing (MEP) inquiries during lease negotiations and fit-out planning Interface directly with prospective tenants to clarify building infrastructure capabilities, coordinate site walkthroughs, and provide technical information as needed. Budgeting and Forecasting Responsible for the development and execution of portfolio capital strategy Responsible for tracking year-to-date progress of capital spend Communication Communicate with property management team and operators on an ongoing basis Oversee and provide guidance to operators and third-party providers Lead preparation and emergency response to all portfolio emergencies including natural disasters Provide support for emergency communications and tracking material incidents and status of owned properties during natural disasters. Collaborate with asset management and operating partners on portfolio strategy Collaborate with peers across multiple portfolios to identify best practices and opportunities for improvement across property types Other Responsibilities Lead portfolio sustainability plans and execution Involvement in special initiatives requiring presentations to key stakeholders Reviewing contracts and providing input for legal review Evaluate and identify opportunities to improve property value through reducing utility consumption or otherwise reducing operating expenses Ensure technical capability of portfolio increases through vendor partnerships and training Drive process improvement Build relationships with key vendors Position Requirements: Bachelor's Degree in Mechanical, Electrical, Civil Engineering, Construction Management or Architectural preferred At least 4 years of work experience in mechanical engineering, building design, construction management, project management, architecture field or closely related facility management environment Experience in capital planning and cost estimating Superior verbal and written communication skills, strong interpersonal skills Staff management experience a plus Strong research skills and ability to source a solution/option quickly when presented with a challenge Adept at managing multiple priorities and tasks concurrently with limited oversight Advanced Excel skills and working knowledge of Microsoft Office Suite - Word, PowerPoint, and Outlook Strong analytical and problem-solving skills with the ability to work in a fast paced, high-volume environment Demonstrate excellent organizational skills and attention to detail Demonstrate an understanding of finance and real estate concepts Ability to solve problems and facilitate creative solutions Ability to safely climb and descend vertical ladders, navigate difficult terrain and tight spaces such as attics, building rooftops, or crawl spaces if deemed safe and necessary, and walk 5-10 miles per day without issue Ability to work efficiently remotely and communicate effectively while traveling; ability to work well independently and in team/group environments Travel as necessary up to 30% $200k - $240k/yr salary based on experience with additional incentives.

Welcome to PeoplesBank! We are the largest mutually chartered bank in Western Mass and Northern Connecticut, we are proud to lead the way in green values, sustainable energy financing, and charitable giving. Our commitment to operating in the best interest of our customers is matched by our dedication to fostering an inclusive and engaging work environment. We offer excellent compensation, workplace flexibility, and a competitive benefits package to our associates. Our award-winning culture has earned us recognition as the Best Place to Work and Best Local Bank . Join our team of dedicated and innovative individuals and be a part of our dynamic, successful organization. Let's make a difference together! Summary: As our Banking Center Assistant Manager, you'll be the heartbeat of our banking center, ensuring smooth operations and stellar customer service. You'll lead and mentor a team of talented bankers, fostering their professional growth and creating a positive, engaging work environment. In this role you may be required to work flexible hours that include early mornings, evenings, weekends, nights and/or holidays based on banking center needs. This position is based on-site at our branch in Amherst, MA. Essential Duties and Responsibilities: Leadership & Development: Train, coach, and develop your team to reach their full potential. You'll provide constructive feedback, performance reviews, and development plans to support their career growth. Customer Experience : Deliver exceptional customer service with a focus on building strong relationships and expanding our market share. You'll handle complex transactions, approve exceptions, and resolve issues to ensure customer satisfaction. Operations Management : Oversee daily operations, including opening and closing the banking center, managing staffing schedules, and ensuring compliance with security standards. Sales & Service: Train your team on sales and service skills to achieve banking center goals. You'll lead product knowledge training and identify opportunities for relationship retention and growth. Community Engagement : Represent PeoplesBank at financial education and bank-at-work events, supporting business development and community engagement activities. Other duties as assigned. Education and Experience: Bachelor's Degree from a four-year college or university OR one to two years related experience and / or training; or equivalent combination of education and experience Certifications: Requires National Mortgage Licensing System (NMLS) registration and ability to obtain said license after a period to be determined Must be able to successfully complete the registration process, which includes, but not limited to, undergoing a criminal background and credit check and must remain in compliance with the NMLS license regulations and rules. Computer/Technical Skills: Knowledge of MS Office, including Word, Excel Ability to use basic computer skills to enter / retrieve data Skills Required: Excellent verbal and written communication skills Excellent math and accounting skills Excellent personal and professional leadership skills Understanding of banking regulatory matters and procedures for proper operation Ability to perform various banking procedures and operations Ability to remain professional and composed under pressure Work Environment and Physical Demands: The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Welcome to PeoplesBank! We are the largest mutually chartered bank in Western Mass and Northern Connecticut, we are proud to lead the way in green values, sustainable energy financing, and charitable giving. Our commitment to operating in the best interest of our customers is matched by our dedication to fostering an inclusive and engaging work environment. We offer excellent compensation, workplace flexibility, and a competitive benefits package to our associates. Our award-winning culture has earned us recognition as the Best Place to Work and Best Local Bank. Join our team of dedicated and innovative individuals and be a part of our dynamic, successful organization. Let's make a difference together! Summary: As our Banking Center Assistant Manager, you'll be the heartbeat of our banking center, ensuring smooth operations and stellar customer service. You'll lead and mentor a team of talented bankers, fostering their professional growth and creating a positive, engaging work environment. In this role you may be required to work flexible hours that include early mornings, evenings, weekends, nights and/or holidays based on banking center needs. This position is based on-site at our branch in South Windsor, CT Essential Duties and Responsibilities: Leadership & Development: Train, coach, and develop your team to reach their full potential. You'll provide constructive feedback, performance reviews, and development plans to support their career growth. Customer Experience: Deliver exceptional customer service with a focus on building strong relationships and expanding our market share. You'll handle complex transactions, approve exceptions, and resolve issues to ensure customer satisfaction. Operations Management: Oversee daily operations, including opening and closing the banking center, managing staffing schedules, and ensuring compliance with security standards. Sales & Service: Train your team on sales and service skills to achieve banking center goals. You'll lead product knowledge training and identify opportunities for relationship retention and growth. Community Engagement: Represent PeoplesBank at financial education and bank-at-work events, supporting business development and community engagement activities. Other duties as assigned. Education and Experience: * Bachelor's Degree from a four-year college or university OR one to two years related experience and / or training; or equivalent combination of education and experience Certifications: * Requires National Mortgage Licensing System (NMLS) registration and ability to obtain said license after a period to be determined * Must be able to successfully complete the registration process, which includes, but not limited to, undergoing a criminal background and credit check and must remain in compliance with the NMLS license regulations and rules. Computer/Technical Skills: * Knowledge of MS Office, including Word, Excel * Ability to use basic computer skills to enter / retrieve data Skills Required: * Excellent verbal and written communication skills * Excellent math and accounting skills * Excellent personal and professional leadership skills * Understanding of banking regulatory matters and procedures for proper operation * Ability to perform various banking procedures and operations * Ability to remain professional and composed under pressure Work Environment and Physical Demands: The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Welcome to PeoplesBank! We are the largest mutually chartered bank in Western Mass and Northern Connecticut, we are proud to lead the way in green values, sustainable energy financing, and charitable giving. Our commitment to operating in the best interest of our customers is matched by our dedication to fostering an inclusive and engaging work environment. We offer excellent compensation, workplace flexibility, and a competitive benefits package to our associates. Our award-winning culture has earned us recognition as the Best Place to Work and Best Local Bank . Join our team of dedicated and innovative individuals and be a part of our dynamic, successful organization. Let's make a difference together! Summary: As our Banking Center Assistant Manager, you'll be the heartbeat of our banking center, ensuring smooth operations and stellar customer service. You'll lead and mentor a team of talented bankers, fostering their professional growth and creating a positive, engaging work environment. In this role you may be required to work flexible hours that include early mornings, evenings, weekends, nights and/or holidays based on banking center needs. This position is based on-site at our branch in South Windsor, CT Essential Duties and Responsibilities: Leadership & Development: Train, coach, and develop your team to reach their full potential. You'll provide constructive feedback, performance reviews, and development plans to support their career growth. Customer Experience : Deliver exceptional customer service with a focus on building strong relationships and expanding our market share. You'll handle complex transactions, approve exceptions, and resolve issues to ensure customer satisfaction. Operations Management : Oversee daily operations, including opening and closing the banking center, managing staffing schedules, and ensuring compliance with security standards. Sales & Service: Train your team on sales and service skills to achieve banking center goals. You'll lead product knowledge training and identify opportunities for relationship retention and growth. Community Engagement : Represent PeoplesBank at financial education and bank-at-work events, supporting business development and community engagement activities. Other duties as assigned. Education and Experience: Bachelor's Degree from a four-year college or university OR one to two years related experience and / or training; or equivalent combination of education and experience Certifications: Requires National Mortgage Licensing System (NMLS) registration and ability to obtain said license after a period to be determined Must be able to successfully complete the registration process, which includes, but not limited to, undergoing a criminal background and credit check and must remain in compliance with the NMLS license regulations and rules. Computer/Technical Skills: Knowledge of MS Office, including Word, Excel Ability to use basic computer skills to enter / retrieve data Skills Required: Excellent verbal and written communication skills Excellent math and accounting skills Excellent personal and professional leadership skills Understanding of banking regulatory matters and procedures for proper operation Ability to perform various banking procedures and operations Ability to remain professional and composed under pressure Work Environment and Physical Demands: The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Welcome to PeoplesBank! We are the largest mutually chartered bank in Western Mass and Northern Connecticut, we are proud to lead the way in green values, sustainable energy financing, and charitable giving. Our commitment to operating in the best interest of our customers is matched by our dedication to fostering an inclusive and engaging work environment. We offer excellent compensation, workplace flexibility, and a competitive benefits package to our associates. Our award-winning culture has earned us recognition as the Best Place to Work and Best Local Bank. Join our team of dedicated and innovative individuals and be a part of our dynamic, successful organization. Let's make a difference together! Summary: As our Banking Center Assistant Manager, you'll be the heartbeat of our banking center, ensuring smooth operations and stellar customer service. You'll lead and mentor a team of talented bankers, fostering their professional growth and creating a positive, engaging work environment. In this role you may be required to work flexible hours that include early mornings, evenings, weekends, nights and/or holidays based on banking center needs. This position is based on-site at our branch in South Windsor, CT Essential Duties and Responsibilities: Leadership & Development: Train, coach, and develop your team to reach their full potential. You'll provide constructive feedback, performance reviews, and development plans to support their career growth. Customer Experience: Deliver exceptional customer service with a focus on building strong relationships and expanding our market share. You'll handle complex transactions, approve exceptions, and resolve issues to ensure customer satisfaction. Operations Management: Oversee daily operations, including opening and closing the banking center, managing staffing schedules, and ensuring compliance with security standards. Sales & Service: Train your team on sales and service skills to achieve banking center goals. You'll lead product knowledge training and identify opportunities for relationship retention and growth. Community Engagement: Represent PeoplesBank at financial education and bank-at-work events, supporting business development and community engagement activities. Other duties as assigned. Education and Experience: Bachelor's Degree from a four-year college or university OR one to two years related experience and / or training; or equivalent combination of education and experience Certifications: Requires National Mortgage Licensing System (NMLS) registration and ability to obtain said license after a period to be determined Must be able to successfully complete the registration process, which includes, but not limited to, undergoing a criminal background and credit check and must remain in compliance with the NMLS license regulations and rules. Computer/Technical Skills: Knowledge of MS Office, including Word, Excel Ability to use basic computer skills to enter / retrieve data Skills Required: Excellent verbal and written communication skills Excellent math and accounting skills Excellent personal and professional leadership skills Understanding of banking regulatory matters and procedures for proper operation Ability to perform various banking procedures and operations Ability to remain professional and composed under pressure Work Environment and Physical Demands: The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Salary Grade: 18 The Banking Center Manager leads a Banking Center or Centers with a focus on providing leadership, delivering exceptional customer service, business development, and community relations. Responsibilities include: exercising sound judgment; guiding Banking Center team in delivering outstanding customer service; coaching, directing and developing staff; establishing and achieving growth goals; ensuring operational efficiencies; lending; operations; administration of the facility, equipment and budget. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES: Leadership and Staff Supervision * Actively involved in instilling and maintaining a positive sales environment through education of the Bank's products and services. * Clearly communicates productivity and performance standards to all branch personnel. * Ensures effective communication to staff and implementation of all policies and procedures. * Plays a positive role in the development and growth of staff. * Responsible for managing employee performance including ongoing performance feedback and preparation of appropriate documentation. * Interviews and selects candidates for employment. * Assures compliance with all Bank policies, procedures and processes, and all applicable state and federal banking laws, rules and regulations. * Adheres to Bank Secrecy Act (BSA) responsibilities that are specific to the position. Customer Service * Engages in leading and inspiring the Banking Center team in delivering exceptional customer service and financial guidance to customers. * Develops staff in role of trusted financial advisor. * Follows the Cape Cod 5 customer service standards to ensure the Banking Center team provides outstanding service to all new, existing and potential customers * Resolves complex internal and external issues in a timely manner. Business Development and Community Relations * Establishes and meets business development goals for the Banking Center in line with the organization's corporate goals. * Focuses on developing commercial and retail prospects and building on existing customer relationships. * Actively participates in centers of influence such as chambers of commerce and business and industry associations. Regularly attends organizations' meetings and develops/builds a referral and potential customer network. * Participates in civic and community organizations that benefit the local communities. Banking Center Operations * Ensures that the physical control and daily accounting of cash, checks, and other items of value is properly administered. * Ensures satisfactory audit results through compliance with established policies and procedures. * Identifies areas for improved workflow efficiencies. * Maintains proper Banking Center security. * Responsible for the day to day appearance and maintenance of the Banking Center. * Participates in establishing and managing the Banking Center budget. * Completes specialized training courses and certifications as assigned and within allotted timeframes. EDUCATION, CERTIFICATIONS: * Bachelor's degree preferred, or combination of secondary education and four years of progressive retail banking experience * National Mortgage Licensing System (NMLS) registration * Notary Public * Medallion Signature Guarantee KNOWLEDGE, SKILLS & ABILITIES: * Four or more years management experience and proven leadership capabilities required, including minimum of two years retail banking management * Thorough knowledge of Bank products and services * Consumer and small business lending origination experience required * Excellent business development, customer service, and problem solving skills * Effective training, coaching and mentoring skills * Commitment to continuing education * Ability to analyze and interpret general business periodicals, professional journals, and technical procedures * Ability to resolve complex problems * Computer literate, ability to quickly learn, promote and train to new programs and channels (mobile, digital, online) * Ability to work a flexible schedule, including early mornings, evenings, and Saturdays at the Banking Center and community events * Must have cyber security awareness to protect the digital environment, the Bank, and customers COMPETENCIES: * Management Courage/Command Skills * Leadership/Coaching/Development * Business Acumen * Culture/Guest/Customer Service Ambassador * Sound Judgement * Delegation * Technology Enthusiast/Early Adopter * Problem Solving * Excellent Verbal and Written Communication Skills * Critical Thinking Skills * Financial Comprehension * Learning Agility

Salary Grade: 18 The Banking Center Manager leads a Banking Center or Centers with a focus on providing leadership, delivering exceptional customer service, business development, and community relations. Responsibilities include: exercising sound judgment; guiding Banking Center team in delivering outstanding customer service; coaching, directing and developing staff; establishing and achieving growth goals; ensuring operational efficiencies; lending; operations; administration of the facility, equipment and budget. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES: Leadership and Staff Supervision Actively involved in instilling and maintaining a positive sales environment through education of the Bank's products and services. Clearly communicates productivity and performance standards to all branch personnel. Ensures effective communication to staff and implementation of all policies and procedures. Plays a positive role in the development and growth of staff. Responsible for managing employee performance including ongoing performance feedback and preparation of appropriate documentation. Interviews and selects candidates for employment. Assures compliance with all Bank policies, procedures and processes, and all applicable state and federal banking laws, rules and regulations. Adheres to Bank Secrecy Act (BSA) responsibilities that are specific to the position. Customer Service Engages in leading and inspiring the Banking Center team in delivering exceptional customer service and financial guidance to customers. Develops staff in role of trusted financial advisor. Follows the Cape Cod 5 customer service standards to ensure the Banking Center team provides outstanding service to all new, existing and potential customers Resolves complex internal and external issues in a timely manner. Business Development and Community Relations Establishes and meets business development goals for the Banking Center in line with the organization's corporate goals. Focuses on developing commercial and retail prospects and building on existing customer relationships. Actively participates in centers of influence such as chambers of commerce and business and industry associations. Regularly attends organizations' meetings and develops/builds a referral and potential customer network. Participates in civic and community organizations that benefit the local communities. Banking Center Operations Ensures that the physical control and daily accounting of cash, checks, and other items of value is properly administered. Ensures satisfactory audit results through compliance with established policies and procedures. Identifies areas for improved workflow efficiencies. Maintains proper Banking Center security. Responsible for the day to day appearance and maintenance of the Banking Center. Participates in establishing and managing the Banking Center budget. Completes specialized training courses and certifications as assigned and within allotted timeframes. EDUCATION, CERTIFICATIONS: Bachelor's degree preferred, or combination of secondary education and four years of progressive retail banking experience National Mortgage Licensing System (NMLS) registration Notary Public Medallion Signature Guarantee KNOWLEDGE, SKILLS & ABILITIES: Four or more years management experience and proven leadership capabilities required, including minimum of two years retail banking management Thorough knowledge of Bank products and services Consumer and small business lending origination experience required Excellent business development, customer service, and problem solving skills Effective training, coaching and mentoring skills Commitment to continuing education Ability to analyze and interpret general business periodicals, professional journals, and technical procedures Ability to resolve complex problems Computer literate, ability to quickly learn, promote and train to new programs and channels (mobile, digital, online) Ability to work a flexible schedule, including early mornings, evenings, and Saturdays at the Banking Center and community events Must have cyber security awareness to protect the digital environment, the Bank, and customers COMPETENCIES: Management Courage/Command Skills Leadership/Coaching/Development Business Acumen Culture/Guest/Customer Service Ambassador Sound Judgement Delegation Technology Enthusiast/Early Adopter Problem Solving Excellent Verbal and Written Communication Skills Critical Thinking Skills Financial Comprehension Learning Agility

Welcome to PeoplesBank! We are the largest mutually chartered bank in Western Mass and Northern Connecticut, we are proud to lead the way in green values, sustainable energy financing, and charitable giving. Our commitment to operating in the best interest of our customers is matched by our dedication to fostering an inclusive and engaging work environment. We offer excellent compensation, workplace flexibility, and a competitive benefits package to our associates. Our award-winning culture has earned us recognition as the Best Place to Work and Best Local Bank. Join our team of dedicated and innovative individuals and be a part of our dynamic, successful organization. Let's make a difference together! Summary: As our Banking Center Assistant Manager, you'll be the heartbeat of our banking center, ensuring smooth operations and stellar customer service. You'll lead and mentor a team of talented bankers, fostering their professional growth and creating a positive, engaging work environment. In this role you may be required to work flexible hours that include early mornings, evenings, weekends, nights and/or holidays based on banking center needs. This position is based on-site at our branch in South Hadley, MA. Essential Duties and Responsibilities: Leadership & Development: Train, coach, and develop your team to reach their full potential. You'll provide constructive feedback, performance reviews, and development plans to support their career growth. Customer Experience: Deliver exceptional customer service with a focus on building strong relationships and expanding our market share. You'll handle complex transactions, approve exceptions, and resolve issues to ensure customer satisfaction. Operations Management: Oversee daily operations, including opening and closing the banking center, managing staffing schedules, and ensuring compliance with security standards. Sales & Service: Train your team on sales and service skills to achieve banking center goals. You'll lead product knowledge training and identify opportunities for relationship retention and growth. Community Engagement: Represent PeoplesBank at financial education and bank-at-work events, supporting business development and community engagement activities. Other duties as assigned. Education and Experience: * Bachelor's Degree from a four-year college or university OR one to two years related experience and / or training; or equivalent combination of education and experience Certifications: * Requires National Mortgage Licensing System (NMLS) registration and ability to obtain said license after a period to be determined * Must be able to successfully complete the registration process, which includes, but not limited to, undergoing a criminal background and credit check and must remain in compliance with the NMLS license regulations and rules. Computer/Technical Skills: * Knowledge of MS Office, including Word, Excel * Ability to use basic computer skills to enter / retrieve data Skills Required: * Excellent verbal and written communication skills * Excellent math and accounting skills * Excellent personal and professional leadership skills * Understanding of banking regulatory matters and procedures for proper operation * Ability to perform various banking procedures and operations * Ability to remain professional and composed under pressure Work Environment and Physical Demands: The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Welcome to PeoplesBank! We are the largest mutually chartered bank in Western Mass and Northern Connecticut, we are proud to lead the way in green values, sustainable energy financing, and charitable giving. Our commitment to operating in the best interest of our customers is matched by our dedication to fostering an inclusive and engaging work environment. We offer excellent compensation, workplace flexibility, and a competitive benefits package to our associates. Our award-winning culture has earned us recognition as the Best Place to Work and Best Local Bank . Join our team of dedicated and innovative individuals and be a part of our dynamic, successful organization. Let's make a difference together! Summary: As our Banking Center Assistant Manager, you'll be the heartbeat of our banking center, ensuring smooth operations and stellar customer service. You'll lead and mentor a team of talented bankers, fostering their professional growth and creating a positive, engaging work environment. In this role you may be required to work flexible hours that include early mornings, evenings, weekends, nights and/or holidays based on banking center needs. This position is based on-site at our branch in South Hadley, MA. Essential Duties and Responsibilities: Leadership & Development: Train, coach, and develop your team to reach their full potential. You'll provide constructive feedback, performance reviews, and development plans to support their career growth. Customer Experience : Deliver exceptional customer service with a focus on building strong relationships and expanding our market share. You'll handle complex transactions, approve exceptions, and resolve issues to ensure customer satisfaction. Operations Management : Oversee daily operations, including opening and closing the banking center, managing staffing schedules, and ensuring compliance with security standards. Sales & Service: Train your team on sales and service skills to achieve banking center goals. You'll lead product knowledge training and identify opportunities for relationship retention and growth. Community Engagement : Represent PeoplesBank at financial education and bank-at-work events, supporting business development and community engagement activities. Other duties as assigned. Education and Experience: Bachelor's Degree from a four-year college or university OR one to two years related experience and / or training; or equivalent combination of education and experience Certifications: Requires National Mortgage Licensing System (NMLS) registration and ability to obtain said license after a period to be determined Must be able to successfully complete the registration process, which includes, but not limited to, undergoing a criminal background and credit check and must remain in compliance with the NMLS license regulations and rules. Computer/Technical Skills: Knowledge of MS Office, including Word, Excel Ability to use basic computer skills to enter / retrieve data Skills Required: Excellent verbal and written communication skills Excellent math and accounting skills Excellent personal and professional leadership skills Understanding of banking regulatory matters and procedures for proper operation Ability to perform various banking procedures and operations Ability to remain professional and composed under pressure Work Environment and Physical Demands: The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Welcome to PeoplesBank! We are the largest mutually chartered bank in Western Mass and Northern Connecticut, we are proud to lead the way in green values, sustainable energy financing, and charitable giving. Our commitment to operating in the best interest of our customers is matched by our dedication to fostering an inclusive and engaging work environment. We offer excellent compensation, workplace flexibility, and a competitive benefits package to our associates. Our award-winning culture has earned us recognition as the Best Place to Work and Best Local Bank. Join our team of dedicated and innovative individuals and be a part of our dynamic, successful organization. Let's make a difference together! Summary: As our Banking Center Assistant Manager, you'll be the heartbeat of our banking center, ensuring smooth operations and stellar customer service. You'll lead and mentor a team of talented bankers, fostering their professional growth and creating a positive, engaging work environment. In this role you may be required to work flexible hours that include early mornings, evenings, weekends, nights and/or holidays based on banking center needs. This position is based on-site at our branch in South Hadley, MA. Essential Duties and Responsibilities: Leadership & Development: Train, coach, and develop your team to reach their full potential. You'll provide constructive feedback, performance reviews, and development plans to support their career growth. Customer Experience: Deliver exceptional customer service with a focus on building strong relationships and expanding our market share. You'll handle complex transactions, approve exceptions, and resolve issues to ensure customer satisfaction. Operations Management: Oversee daily operations, including opening and closing the banking center, managing staffing schedules, and ensuring compliance with security standards. Sales & Service: Train your team on sales and service skills to achieve banking center goals. You'll lead product knowledge training and identify opportunities for relationship retention and growth. Community Engagement: Represent PeoplesBank at financial education and bank-at-work events, supporting business development and community engagement activities. Other duties as assigned. Education and Experience: Bachelor's Degree from a four-year college or university OR one to two years related experience and / or training; or equivalent combination of education and experience Certifications: Requires National Mortgage Licensing System (NMLS) registration and ability to obtain said license after a period to be determined Must be able to successfully complete the registration process, which includes, but not limited to, undergoing a criminal background and credit check and must remain in compliance with the NMLS license regulations and rules. Computer/Technical Skills: Knowledge of MS Office, including Word, Excel Ability to use basic computer skills to enter / retrieve data Skills Required: Excellent verbal and written communication skills Excellent math and accounting skills Excellent personal and professional leadership skills Understanding of banking regulatory matters and procedures for proper operation Ability to perform various banking procedures and operations Ability to remain professional and composed under pressure Work Environment and Physical Demands: The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

JobID: 210636376 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $175,000.00-$285,000.00; Chicago,IL $175,000.00-$285,000.00; Boston,MA $175,000.00-$285,000.00 JP Morgan Asset Management (JPMAM) is a global leader in asset management with $3.5 trillion in assets, specializing in retirement solutions with $360 billion+ in AUM across defined contribution investment-only (DCIO) and employer recordkeeping for plan sponsor clients and their plan participants. Our expertise in market intelligence and understanding of saving behaviors allows us to deliver effective retirement solutions, helping individuals manage risk and achieve their goals. Join us in shaping the future of retirement. As the Head of Retirement Solutions within JP Morgan Asset Management, you will play a crucial role in advancing our record-keeping strategy, spearheading product development, and optimizing service delivery to meet our ambitious long-term growth objectives. You will oversee the P&L of our platform recordkeeping business, focusing on scalability, promoting innovation, and maintaining operational excellence. Job Responsibilities * Lead service, product, and project teams for Retirement Link and Everyday 401k, focusing on scaling, innovation, and leveraging technology to enable growth. Drive P&L management for the overall platform business, focusing on scaling growth while controlling costs and optimizing pricing for enhanced profitability * Set new product growth agenda and oversee product roadmap, including focused deployments and strategic initiatives like 403(b), SoloK, HSA's, Financial Wellness, and advisor-managed accounts * Oversee outsourced vendor strategy with key strategic partnerships * Partner with marketing and sales to evolve branding and positioning across Everyday 401k and Retirement Link * Modernize and integrate Revenue Operations functions, execute pricing strategy, and streamline the sales journey to enhance speed and efficiency. Optimize onboarding new plans, including monitoring drop-off rates from won to onboarding * Manage major projects and deployments, ensuring successful execution and alignment with strategic goals * Define and evolve servicing and relationship management models to provide best-in-class service. Focus on client retention and Plan Sponsor Satisfaction Score, as measured by NMG Consulting * Build strong relationships with key internal stakeholders across business lines, including Asset Management, Chase Bank, and Chase Wealth Management. * Foster a positive work environment and drive employee satisfaction, as reflected in survey results * Represent the retirement business at industry conferences and working groups, such as SPARK Required qualifications, capabilities and skills * Proven leadership skills with a strategic mindset and ability to drive growth and innovation * Extensive experience evolving and scaling retirement platforms/recordkeeping, services, and operations, including working with advisors, plan sponsors, and consultants * Strong analytical and problem-solving abilities * Excellent communication and interpersonal skill * Ability to work collaboratively in a fast-paced environment * Bachelor's degree * Series 7, 63, 24 Preferred qualifications, capabilities and skills * MBA preferred

Wayland, Massachusetts **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (**************************************************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for managing a financial center and it's employees on a day-today basis. Key responsibilities include operating as a business owner and fostering a team environment, instilling an effective client-centric and risk culture in the center, and helping clients achieve the financial goals. Job expectations include ensuring operational excellence and cohesive effectiveness. Responsibilities: Develops talent, including proactive sourcing of candidates Manages client traffic, engaging and appropriately routing clients, and fostering client retention Manages business results through formalized management routines and coaching Creates a world class client experience environment Manages market-level initiative prescribed by market leaders Drives operational excellence by engaging employees on business strategy Manages organizational priorities and effective execution Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully. Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement. Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the "why" and connects contributions to business results. Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks. People Manager & Coach: Knows and develops team members through coaching and feedback. Financial Steward: Manages expenses and demonstrates an owner's mindset. Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth. Driver of Business Outcomes: Delivers results through effective team management, structure, and routines. Skills: Coaching Customer Service Management Customer and Client Focus Performance Management Talent Development Business Operations Management Recruiting Result Orientation Risk Management Sales Performance Management Inclusive Leadership Leadership Development Prioritization Problem Solving Referral Management Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Roxbury, Massachusetts **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (*************************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for supporting a cluster of financial centers in designated markets in the absence of the assigned financial center manager and as a market-level resource. Key responsibilities include managing as a business owner, fostering a team environment, and instilling an effective client-centric and risk culture. Job expectations include driving operational excellence, ensuring that all aspects of the financial center run effectively and cohesively. Responsibilities: - Operates as a back up financial center leader within a market - Manages client traffic, engaging and appropriately routing clients, and fostering client retention - Manages business results through formalized management routines and coaching - Creates a world class client experience environment - Manages market-level initiative prescribed by market leaders - Drives operational excellence Required Qualifications: - 1+ years leadership experience demonstrated through one or a combination of the following: coaching, training, or motivating a diverse work team - Demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals - Proven customer service skills and the ability to resolve problems independently or escalate as needed to promote customer satisfaction - Strong financial and business acumen including experience in leading managers and interpreting financial reports to drive profitability - Proven record of balancing risk and making sound decisions while achieving business goals - Strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building/deepening relationships, and demonstrate a commitment to providing personalized service - Strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results - Strong communication skills (including verbal, non-verbal, written and presentation) and active listening skills - Proficiency in computer skills and professional programs (for example, Microsoft Office) - Ability to pass pre-employment assessments and compliance requirements - Availability to work weekends and/or extended hours as required to run the business - Must be able to travel to any financial center within the defined market Desired Qualifications: - 1+ years management experience including hiring, coaching, and developing direct reports - Experience in the following industries: Consumer banking/financial services, mortgage, retail or hospitality - Undergraduate degree - Bilingual (fluent verbal and written) Skills: - Customer Service Management - Performance Management - Coaching - Customer and Client Focus - Talent Development - Risk Management - Sales Performance Management - Business Operations Management - Recruiting - Result Orientation - Referral Management - Leadership Development - Inclusive Leadership - Prioritization - Problem Solving **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Boston, Massachusetts;Boston, Massachusetts **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (************************************************************************************************************************* **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for managing a financial center and its employees on a day-today basis. Key responsibilities include operating as a business owner and fostering a team environment, instilling an effective client-centric and risk culture in the center, and helping clients achieve the financial goals. Job expectations include ensuring operational excellence and cohesive effectiveness. Responsibilities: - Develops talent, including proactive sourcing of candidates - Manages client traffic, engaging and appropriately routing clients, and fostering client retention - Manages business results through formalized management routines and coaching - Creates a world class client experience environment - Manages market-level initiative prescribed by market leaders - Drives operational excellence by engaging employees on business strategy - Manages organizational priorities and effective execution Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. - Breaks down barriers to create a more inclusive environment that supports company D&I goals - Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations - Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success - Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization - Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance - Efficiently allocates and manages resources across the organization to drive short and long term profitability - Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs - Mobilizes organizational resources to deliver the full range of the bank's capabilities to meet client needs and to gain competitive advantage4 Required Qualifications: - 1+ years leadership experience demonstrated through one or a combination of the following: coaching, training, or motivating a diverse work team - Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. - Collaborates effectively to get things done, building and nurturing strong relationships. - Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives. - Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed. - Communicates effectively and confidently, and is comfortable engaging all clients. - Has the ability to learn and adapt to new information and technology platforms. - Applies strong critical thinking and problem-solving skills to meet clients' needs. - Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. - Efficiently manages your time and capacity. - Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment. - Can interpret performance results, find opportunities to drive success and hold others accountable to results. - Can be flexible to work weekends and/or extended hours as needed. Desired Qualifications: - 1+ years management experience including hiring, coaching, and developing direct reports - Experience in financial services and knowledge of financial services industry, products and solutions. - Experience working in an environment with individual and team goals where goals were routinely met or exceeded. - Bilingual skills. Skills: - Customer Service Management - Performance Management - Coaching - Customer and Client Focus - Talent Development - Risk Management - Sales Performance Management - Business Operations Management - Recruiting - Result Orientation - Referral Management - Leadership Development - Inclusive Leadership - Prioritization - Problem Solving Minimum Education Requirement: - High School Diploma / GED / Secondary School or equivalent _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Lexington, Massachusetts **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (************************************************************************************************************************************* **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for managing a financial center (FC) in collaboration with senior team members, supporting the operational excellence of the FC and ensuring that all aspects run effectively and cohesively. Key responsibilities include overseeing of functions such as the smooth and efficient functioning of the teller line, day-to-day policy and procedure adherence, and improvement of financial center performance. Job expectations include ensuring that directives are implemented and taking up leadership responsibility for the financial center when teammates are absent. Responsibilities: - Manages client traffic, engaging and appropriately routing clients, and fosters client retention Manages business results through formalized management routines and coaching - Creates a world class client experience environment - Manages market-level initiatives prescribed by market leaders - Drives operational excellence by engaging employees on business strategy - Manages organizational priorities and effective execution Required Qualifications: - Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client - Collaborates effectively to get things done, building and nurturing strong relationships - Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives - Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed - Communicates effectively and confidently and is comfortable engaging all clients - Has the ability to learn and adapt to new information and technology platforms - Applies strong critical thinking and problem-solving skills to meet clients' needs - Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations - Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment - Can interpret performance results, find opportunities to drive success and hold others accountable to results - Can be flexible to work weekends and/or extended hours as needed Desired Qualifications: - Experience in financial services and knowledge of financial services industry, products and solutions - Experience in mortgage, retail and/or hospitality - Experience working in an environment with individual and team goals where goals were routinely met or exceeded - Bilingual skills Skills: - Customer Service Management - Performance Management - Coaching - Customer and Client Focus - Talent Development - Risk Management - Sales Performance Management - Business Operations Management - Recruiting - Result Orientation - Referral Management - Leadership Development - Inclusive Leadership - Prioritization - Problem Solving Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Westford, Massachusetts **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (*********************************************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for supporting a cluster of financial centers in designated markets in the absence of the assigned financial center manager and as a market-level resource. Key responsibilities include managing as a business owner, fostering a team environment, and instilling an effective client-centric and risk culture. Job expectations include driving operational excellence, ensuring that all aspects of the financial center run effectively and cohesively. Responsibilities: - Operates as a back up financial center leader within a market - Manages client traffic, engaging and appropriately routing clients, and fostering client retention - Manages business results through formalized management routines and coaching - Creates a world class client experience environment - Manages market-level initiative prescribed by market leaders - Drives operational excellence Required Qualifications: - 1+ years leadership experience demonstrated through one or a combination of the following: coaching, training, or motivating a diverse work team - Demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals - Proven customer service skills and the ability to resolve problems independently or escalate as needed to promote customer satisfaction - Strong financial and business acumen including experience in leading managers and interpreting financial reports to drive profitability - Proven record of balancing risk and making sound decisions while achieving business goals - Strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building/deepening relationships, and demonstrate a commitment to providing personalized service - Strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results - Strong communication skills (including verbal, non-verbal, written and presentation) and active listening skills - Proficiency in computer skills and professional programs (for example, Microsoft Office) - Availability to work weekends and/or extended hours as required to run the business - Must be able to travel to any financial center within the defined market Desired Qualifications: - 1+ years management experience including hiring, coaching, and developing direct reports - Experience in the following industries: Consumer banking/financial services, mortgage, retail or hospitality - Bachelor's Degree in related field - Bilingual (fluent verbal and written) Skills: - Customer Service Management - Performance Management - Coaching - Customer and Client Focus - Talent Development - Risk Management - Sales Performance Management - Business Operations Management - Recruiting - Result Orientation - Referral Management - Leadership Development - Inclusive Leadership - Prioritization - Problem Solving Minimum Education Requirement: - High School Diploma / GED / Secondary School or equivalent _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Weymouth, Massachusetts **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (************************************************************************************************************************* **Job Description:** This job is responsible for managing a financial center and its employees on a day-today basis. Key responsibilities include operating as a business owner and fostering a team environment, instilling an effective client-centric and risk culture in the center, and helping clients achieve the financial goals. Job expectations include ensuring operational excellence and cohesive effectiveness. **Responsibilities:** - Develops talent, including proactive sourcing of candidates - Manages client traffic, engaging and appropriately routing clients, and fostering client retention - Manages business results through formalized management routines and coaching - Creates a world class client experience environment - Manages market-level initiative prescribed by market leaders - Drives operational excellence by engaging employees on business strategy - Manages organizational priorities and effective execution **Managerial Responsibilities:** - This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. - Breaks down barriers to create a more inclusive environment that supports company D&I goals - Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations - Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success - Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization - Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance - Efficiently allocates and manages resources across the organization to drive short and long term profitability - Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs - Mobilizes organizational resources to deliver the full range of the bank's capabilities to meet client needs and to gain competitive advantage4 **Required Qualifications:** - 1+ years leadership experience demonstrated through one or a combination of the following: coaching, training, or motivating a diverse work team - Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. - Collaborates effectively to get things done, building and nurturing strong relationships. - Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives. - Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed. - Communicates effectively and confidently, and is comfortable engaging all clients. - Has the ability to learn and adapt to new information and technology platforms. - Applies strong critical thinking and problem-solving skills to meet clients' needs. - Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. - Efficiently manages your time and capacity. - Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment. - Can interpret performance results, find opportunities to drive success and hold others accountable to results. - Can be flexible to work weekends and/or extended hours as needed. **Desired Qualifications:** - 1+ years management experience including hiring, coaching, and developing direct reports - Experience in financial services and knowledge of financial services industry, products and solutions. - Experience working in an environment with individual and team goals where goals were routinely met or exceeded. - Bilingual skills. **Skills:** - Customer Service Management - Performance Management - Coaching - Customer and Client Focus - Talent Development - Risk Management - Sales Performance Management - Business Operations Management - Recruiting - Result Orientation - Referral Management - Leadership Development - Inclusive Leadership - Prioritization - Problem Solving **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Brookline, Massachusetts **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (************************************************************************************************************************ **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for supporting a cluster of financial centers in designated markets in the absence of the assigned financial center manager and as a market-level resource. Key responsibilities include managing as a business owner, fostering a team environment, and instilling an effective client-centric and risk culture. Job expectations include driving operational excellence, ensuring that all aspects of the financial center run effectively and cohesively. Responsibilities: - Operates as a back up financial center leader within a market - Manages client traffic, engaging and appropriately routing clients, and fostering client retention - Manages business results through formalized management routines and coaching - Creates a world class client experience environment - Manages market-level initiative prescribed by market leaders - Drives operational excellence Required Qualifications: - 1+ years leadership experience demonstrated through one or a combination of the following: coaching, training, or motivating a diverse work team - Demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals - Proven customer service skills and the ability to resolve problems independently or escalate as needed to promote customer satisfaction - Strong financial and business acumen including experience in leading managers and interpreting financial reports to drive profitability - Proven record of balancing risk and making sound decisions while achieving business goals - Strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building/deepening relationships, and demonstrate a commitment to providing personalized service - Strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results - Strong communication skills (including verbal, non-verbal, written and presentation) and active listening skills - Proficiency in computer skills and professional programs (for example, Microsoft Office) - Availability to work weekends and/or extended hours as required to run the business - Must be able to travel to any financial center within the defined market Desired Qualifications: - 1+ years management experience including hiring, coaching, and developing direct reports - Experience in the following industries: Consumer banking/financial services, mortgage, retail or hospitality - Bachelor's Degree in related field - Bilingual (fluent verbal and written) Skills: - Customer Service Management - Performance Management - Coaching - Customer and Client Focus - Talent Development - Risk Management - Sales Performance Management - Business Operations Management - Recruiting - Result Orientation - Referral Management - Leadership Development - Inclusive Leadership - Prioritization - Problem Solving Minimum Education Requirement: - High School Diploma / GED / Secondary School or equivalent _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.