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Team Leader jobs at PeoplesBank

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  • Team Leader

    Primark 2.6company rating

    Boston, MA jobs

    Because you don't just succeed - you exceed. Retail our way. A people-first culture. Inclusive spaces. Expanding teams, capabilities, and ambitions. And thanks to our incredible size and scale, more growth opportunities for you and more amazing experiences for our customers. As a Team Leader at Primark, progress is yours to own at the forefront of expanding this fashion revolution in the United States. Our strong values run through everything we do. We're caring, dynamic and we succeed together. There's real accountability and ownership here as you shape your team's development and encourage a fast, efficient, enjoyable customer experience. If you thrive outside your comfort zone, apply to join us as an in-store Team Leader. What You'll Do As a Team Leader, you will motivate and coach your team of Sales Associates to provide an exceptional store environment and customer experience, while optimizing sales. You will lead a team by providing ‘in the moment' coaching and training on Primark ways of working with ongoing feedback. Supporting the colleague experience, you will engage the Sales Associates in your team with an emphasis on recognition, communication, and wellbeing. Daily, you will collaborate with the store management team to support the running of the store and develop a high performing and engaged retail team. Here is how it looks in action: • Managing an allocated section of a department; supporting colleagues to create inspiring displays and managing daily task allocation to keep your team engaged. • Helping other managers with the day-to-day running of the store. • Assist with recruitment, on-boarding, and development of Sales Associates while supporting a culture of continuous learning and improvement. • Managing the cash lanes and Fitting Room areas as needed. • Helping with customer feedback and complaints. • Managing stock file accuracy and driving improved availably in-store with a consistent focus on size and option control to meet customer demand. • Manage all pricing in line with Primark Pricing Principles. Monitoring pricing for accuracy, check markdowns are applied and monitored, and appropriate POS are displayed. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. We're committed to your success and will provide you with a robust onboarding period. Here, you'll be empowered to succeed. As we rapidly expand across the globe, we'll give you the tools that you need to excel. We'll also offer you competitive benefits and work life balance - we know your life outside of the store is important. What You'll Bring Overseeing a team of Sales Associates and reporting directly to the Department Manager requires a bold team player to take the reins. Here's what we need from you: • Excellent people skills to serve customers, lead the team and build credible working relationships with all store colleagues. • Strong service focus with experience of delivering excellent customer experience while maintaining high store standards. • Good commercial awareness and understanding of local selling patterns. • Ability to guide and support a team to achieve results. • You are nimble and adaptable, being able to flex your plans and priorities in a fast-paced environment. • Good planning and organizational skills, prioritizing and working within agreed timescales. • Experience supporting store management with the protection of people, property and premises by securing cash, stock and property. Keyholder responsibility including availability for emergency call outs. • Ability to effectively manage difficult situations and have good problem-solving skills. • Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers. Excited? Good. Because it's energizing to put your skills to work, in a growing global business committed to helping people express themselves - and feel a sense of belonging. Apply to be part of Primark's future, today… and enjoy career growth, our way. The pay range for this role is: $27.00 - $30 This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors. Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability. Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. Excited? Good. There's real accountability and ownership here as you shape your store, team's futures, and steer sales. It's energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply today to start your Primark journey! Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability. REQ ID: JR-346 Employee Permanent
    $27-30 hourly 2d ago
  • US - TEAM LEADER

    Primark 2.6company rating

    Newton, MA jobs

    Because you don't just succeed - you exceed. Retail our way. A people-first culture. Inclusive spaces. Expanding teams, capabilities, and ambitions. And thanks to our incredible size and scale, more growth opportunities for you and more amazing experiences for our customers. As a Team Leader at Primark, progress is yours to own at the forefront of expanding this fashion revolution in the United States. Our strong values run through everything we do. We're caring, dynamic and we succeed together. There's real accountability and ownership here as you shape your team's development and encourage a fast, efficient, enjoyable customer experience. If you thrive outside your comfort zone, apply to join us as an in-store Team Leader. What You'll Do As a Team Leader, you will motivate and coach your team of Sales Associates to provide an exceptional store environment and customer experience, while optimizing sales. You will lead a team by providing ‘in the moment' coaching and training on Primark ways of working with ongoing feedback. Supporting the colleague experience, you will engage the Sales Associates in your team with an emphasis on recognition, communication, and wellbeing. Daily, you will collaborate with the store management team to support the running of the store and develop a high performing and engaged retail team. Here is how it looks in action: Managing an allocated section of a department; supporting colleagues to create inspiring displays and managing daily task allocation to keep your team engaged. Helping other managers with the day-to-day running of the store. Assist with recruitment, on-boarding, and development of Sales Associates while supporting a culture of continuous learning and improvement. Managing the cash lanes and Fitting Room areas as needed. Helping with customer feedback and complaints. Managing stock file accuracy and driving improved availably in-store with a consistent focus on size and option control to meet customer demand. Manage all pricing in line with Primark Pricing Principles. Monitoring pricing for accuracy, check markdowns are applied and monitored, and appropriate POS are displayed. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. We're committed to your success and will provide you with a robust onboarding period. Here, you'll be empowered to succeed. As we rapidly expand across the globe, we'll give you the tools that you need to excel. We'll also offer you competitive benefits and work life balance - we know your life outside of the store is important. What You'll Bring Overseeing a team of Sales Associates and reporting directly to the Department Manager requires a bold team player to take the reins. Here's what we need from you: Excellent people skills to serve customers, lead the team and build credible working relationships with all store colleagues. Strong service focus with experience of delivering excellent customer experience while maintaining high store standards. Good commercial awareness and understanding of local selling patterns. Ability to guide and support a team to achieve results. You are nimble and adaptable, being able to flex your plans and priorities in a fast-paced environment. Good planning and organizational skills, prioritizing and working within agreed timescales. Experience supporting store management with the protection of people, property and premises by securing cash, stock and property. Keyholder responsibility including availability for emergency call outs. Ability to effectively manage difficult situations and have good problem-solving skills. Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers. Excited? Good. Because it's energizing to put your skills to work, in a growing global business committed to helping people express themselves - and feel a sense of belonging. Apply to be part of Primark's future, today… and enjoy career growth, our way. The pay range for this role is: $27.00-$28.50 This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors. Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. Excited? Good. There's real accountability and ownership here as you shape your store, team's futures, and steer sales. It's energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply today to start your Primark journey! Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability. REQ ID: JR-1511 Employee Permanent
    $27-28.5 hourly 2d ago
  • Enterprise Systems Team Lead

    First Federal Community Bank 3.9company rating

    Fairfield, CT jobs

    Please Read* For consideration, please contact our search partner, Ken McGovern, President of KMR Executive Search LLC, at *********************** or **************. Department: Information Technology Services Reports To: Director, Enterprise Systems Location: Fairfield University (Hybrid/On-site Preferred; Remote Considered) Position Summary: Fairfield University is seeking a self-driven, technically proficient, and hands-on Enterprise Systems Team Lead to guide our growing team of enterprise systems professionals-including analysts, integration developers, and system administrators-with a strong focus on Workday. This leader will play a key role in delivering Workday solutions across HCM, Finance, Payroll, and Student modules, while also contributing directly to the design, integration, and advancement of the University's enterprise systems architecture. As a critical member of the Enterprise Computing team, the Team Lead will serve as a technical leader, mentor, and solutions architect, driving forward the University's strategic goals through effective technology solutions, proactive team coordination, and hands-on execution. The Team Lead will also provide direct support to one or more assigned administrative or academic units, acting as a hands-on technical partner to manage support needs, coordinate system enhancements, and align solutions with functional goals. Key Responsibilities: Leadership & Strategy Serve as Technical Lead for a team of Analysts, Developers, and System Administrators. Engage regularly with functional leads and administrative partners to understand evolving business needs, provide consultative support, and translate requirements into scalable technical solutions. Act as the team's technical escalation point and guide architectural decisions on integrations and configurations, with a key focus on Workday. Collaborate with the Director of Enterprise Systems and functional leaders to define and execute system roadmaps that support university goals. Foster a culture of innovation, collaboration, accountability, and continuous improvement. Technical Oversight, Development & Support Provide technical expertise, peer review, and guidance across the team. During high-priority initiatives or peak workloads, contribute hands-on by developing complex configurations (including security), integrations, business processes, and advanced reports. Oversee daily operations of enterprise systems, including support tickets and system changes, in collaboration with the Enterprise Systems team. Provide escalation support for troubleshooting and cross-functional issues involving functionality, security, integrations, or dependencies with other platforms. Partner with System Administrators to ensure the stability, performance, and security of the Workday environment-including reporting, integrations, and configuration documentation. Coordinate system updates, releases, integration projects, and end-user training in alignment with team priorities. Monitor Workday releases, assess the impact of new features, and coordinate adoption strategies with the Director of Enterprise Systems, PMO, and other stakeholders. Stay current with Workday tools such as Workday Studio, Prism Analytics, Extend, Journeys, Adaptive Planning, and Strategic Sourcing. Process Improvement & Reporting Champion the adoption of Workday best practices across the University by serving as a change agent, educating stakeholders, and driving user engagement and confidence in the platform. Collaborate with academic and administrative units to streamline processes, translate requirements into technical designs, and build reports and dashboards. Project Management & Operations Coordinate planning, execution, and communication for Enterprise Systems initiatives. In collaboration with the Director of Enterprise Systems, manage workload prioritization and resource allocation within the team. Track and report on team performance, system uptime, integration issues, project milestones, and change management progress against the Enterprise Systems roadmap. Assume additional responsibilities and duties as assigned in support of departmental and institutional goals. Required Qualifications Bachelor's degree in Information Systems, Computer Science, or a related technical field. 5+ years of Workday technical experience (HCM, Finance, Payroll, or Student), including hands-on integration and reporting. Prior experience leading or mentoring a technical team. Expertise in Workday Studio, EIBs, RaaS, Calculated Fields, Web Services (REST/SOAP), XML, XSLT, and Workday Security. Demonstrated adherence to DevOps best practices, including structured code development, version control, peer review, and testing in non-production environments. Experience designing technical documentation, field mappings, and conducting unit/system testing. Strong interpersonal and communication skills with the ability to interface across all levels of the organization. Preferred Qualifications Experience in a Higher Education environment. Workday certifications. Familiarity with Workday Security Configuration. Experience with integrations between Workday and other Higher Education systems such as CRMs (Raiser's Edge, Slate), LMS (Blackboard), Data Warehouses (Snowflake), Payment Processing (Touchnet), and Payroll Processors (ADP). Working Conditions On-campus work preferred; hybrid and remote work arrangements considered. Occasional evening or weekend work may be required during critical project phases or system outages. Travel to the University campus, Workday Rising, training events, or professional conferences as needed. Please Read* For consideration, please contact our search partner, Ken McGovern, President of KMR Executive Search LLC, at *********************** or **************. Category: ITS - Admin Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate. *Disclaimer The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice. All offers of employment are contingent upon a satisfactory background check. Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Load a resume or CV first, then upload supporting documents including a cover letter at the bottom of the third page under the "My Experience" section where it says to upload a Resume/CV . You will be able to upload up to 5 other documents in this section. You will be unable to edit your application, so please have all documents available before applying. Faculty Positions: If you need to upload more than 5 documents, please either combine them to upload or email the additional documents to the applicable contact in the job description. Staff positions: If you need to upload more than 5 documents, please either combine them to upload or email them to ****************
    $101k-173k yearly est. Auto-Apply 7d ago
  • Specialized Accounts Team Leader, Chelmsford, MA, Full-Time, Hybrid

    Digital Federal Credit Union 4.6company rating

    Chelmsford, MA jobs

    Schedule M-F, 8am-5pm (40 hours) What You'll Do Summary/Objective: The Specialized Accounts Team Leader has expert industry knowledge of the rules and guidelines for Personal, Business, Trust, and Fiduciary Accounts and for the New Accounts department. This position provides awareness and insight on all aspects of specialized accounts to develop with the manager an ongoing account opening and specialized accounts management process that best meets member and DCU needs. The Specialized Accounts Team Leader is responsible for cultivating a positive, productive work environment, which includes ensuring the development, training, and coaching of all team members, and the meeting of all Service Excellence standards and Key Performance measurements. The Specialized Accounts Team Leader is also responsible to support the New Accounts manager by supervising the daily workflow of the Specialized Accounts Team and working closely with the Support Services Project Administrator in the implementation of projects. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Possesses a high-level knowledge of Deposit Accounts (Personal, Business, Trust, Fiduciary) guidelines and other applicable rules and regulations to ensure account opening processes are compliant. * Maintains industry knowledge on deposit products, as well as all associated technology, and makes recommendations to management for enhancements. * Stays abreast of changes to regulations and ensures the relevant policies and procedures are updated and communicated to appropriate staff members. * Creates policies and procedures in areas of oversight in DCU required format; ensures polices and procedures are updated as changes are made. * Oversees daily Specialized Accounts functions including all aspects of application processing and additional account requests. * Develops relationships with core vendors and related systems suppliers to keep abreast of enhancements and changes within the industry. Works collaboratively to address issues, facilitate upgrades and offer new benefits with said vendors. * Works with manager to develop strategic and tactical plans for account opening-related projects and initiatives. * Liaison for the audit, compliance and enterprise risk areas for relevant assessments performed and actively involved in resolving findings to ensure future compliance. This will include Key Risk Indicator reporting, all audits related to account opening, Enterprise risk assessments, risk control assessments, and ensure that self-testing is performed. * Communicates effectively and regularly with all team members, though various methods, on DCU and department related initiatives, to ensure employees are engaged and feel part of a team dynamic. * Manages daily staff schedules, workflow and phone coverage relating to account opening to ensure the completion of assigned tasks within service expectations. * Coaches and develops staff by providing adequate training for all job responsibilities. Sets performance goals and mentors staff on Service Excellence expectations, providing timely feedback through Call Monitoring, one on one meetings, team meetings, and employee performance evaluations. * Oversees and/or assist in the management of projects, upgrades and enhancements relating to Core/Host and Specialized Accounts. * Oversees system validation for internal releases and enhancements and reports findings. * Conduct interviews and participate in the hiring of new Specialized Accounts Team Members. * Provides documents to management regarding performance measures and project updates, including writing and delivering reviews, annual employee evaluations and any necessary verbal and written warnings. Recognizes performance and provides constructive feedback as necessary for the growth and development of team members. * Actively contributes to DCU's Success Sharing initiatives and consistently practices DCU's principles of People Come First; Do the Right Thing; Make a Difference. * Maintains a high level of professionalism and respect during interactions with both members and colleagues alike. Appropriately handles more detailed, complex, and escalated calls. * Tracks Member Complaints in accordance with the Member Complaint Guidelines. Provides timely resolutions to member complaints that have escalated to the highest level within the department. Reviews underlying facts of complaint, determines an appropriate solution, and delivers the response to the member. Makes recommendations to management designed to reduce the number of complaints. * Maintains a strong working knowledge of and adheres to all DCU policies and procedures. * Performs work functions with high attention to detail, within established timeframes and follow through as needed to complete tasks. * Meets or exceeds performance goals, including but not limited to, service level achievement, timeliness of tasks, quality of work, service quality and others as assigned. * Perform all other job-related duties as assigned by Manager(s). Supervisory Responsibility: * Team Leader would be responsible to manage a team of up to 10 members. What You'll Need * Must have a bachelor's degree or equivalent work experience. * Must have 1 year of supervisory or management responsibility experience. * Knowledge of back-office procedures in account opening, specialized accounts requirements and guidelines * Must have strong background in customer support and possess superior service skills What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to *************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Expected Pay Range $30.00 - $33.70 / hour #INDMI
    $30-33.7 hourly 26d ago
  • WC Team Leader

    The Hartford 4.5company rating

    Hartford, CT jobs

    Team Leader Claims - CH08AE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. The Claims Team Leader will manage and direct claim investigation, compensability determination, disposition and settlement, in compliance with corporate claim settlement policies and procedures. They will seek to effectively manage allocated loss costs relative to budget guidelines and fully comply with statutory, regulatory and ethics requirements. This individual shall also effectively communicate and teach a thorough understanding of business vision, strategies and plans for achieving business goals. Through effective training, coaching and staff development, they will enable optimal job performance and the achievement of individual and professional goals.RESPONSIBILITIES: + Manage Claim professionals with corresponding claim inventories + Utilize various financial reporting tools to monitor and address reserve accuracy and trending + Maintain, effectively communicate and teach a thorough understanding of business vision, strategies and plans for achieving business goals + Manage and implement change including explaining drivers for business goals + Stay current on issues impacting personal and/or commercial business including industry and marketplace trends, strategic direction of the organization, organizational structure and leadership, team goals and internal initiatives + Use critical thinking skills to gather information, apply sound reasoning, draw appropriate conclusions and make sound decisions based on a mixture of analysis, experience and judgment + Manage claim assignment process by identifying claim complexity and ensuring proper assigning to the appropriate claim handler + Oversee the completion and execution of the investigation, disposition and settlement of claims, in compliance with corporate claim standards and procedures, and statutory, regulatory and ethics requirements + Accurately and timely assess the indemnity and expense exposure of assigned claims and manage the accurate and timely setting of reserves + Use organizational and communication skills to effectively manage the resolution of assigned claims, manage claim deadlines, and use resources appropriately + Use claim functional knowledge to appropriately interpret and apply insurance coverage + Maintain current knowledge of Claim loss cost containment initiatives, and use them appropriately and consistently with company practices and procedures to manage assigned claims + Identify and initiate mitigation, subrogation and other recovery opportunities on assigned claims + Properly apply statutory laws and regulations of applicable jurisdiction + Effectively train, coach and develop staff to enable them to perform their jobs and achieve individual and professional goals + Effectively train, coach and develop staff for management succession purposes; + Evaluate, acknowledge and manage performance through the use of appraisal tools + Effectively address and manage performance that does not meet required standards + Maintain dedication to meeting expectations and requirements of internal and external customers + Establish and maintain effective relationships with customers, gaining their trust and respect + Negotiate skillfully in tough situations with internal and external groups + Treat all customers with respect and careful attention + Clearly explain complex or technical information that is helpful to customers + Create and support a team environment that achieves Claims' Diversity and Inclusion initiatives + Build a high performing team with diverse characteristics, where individual differences are valued + Embrace leadership role among claim team leaders and handlers and offer advanced expertise to help teammates + Consistently act with the highest level of integrity and adhere to general principles of business ethics + Demonstrate professionalism and establish credibility when interacting with customers + Understand and effectively analyze coverage + Experience in leading and managing all levels of staff relative to experience, tenure and professional development QUALIFICATIONS: + Bachelor's Degree preferred + Minimum of 2 years of workers compensation claim experience preferred + Strong leadership skills in terms of teaching, guiding, coaching and developing staff + Strong communication skills, both verbal and written regardless of audience demographic + Ability to partner with internal and external customers + Knowledge of medical terms is strongly preferred + Possess analytical and critical thinking skills + Excellent time management abilities + Demonstrated track record of consistent and timely follow through for customer needs + Strong understanding of reserve accuracy relative to claim exposures both property damage and bodily injury + Extensive knowledge of customer service drivers and the ability to resolve customer issues, needs and concerns independently + Strong understanding of financial and operational reports for analysis and action planning This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Phoenix, AZ, Naperville, IL) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $85,600 - $128,400 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us (************************************* | Our Culture (******************************************************* | What It's Like to Work Here (************************************************** | Perks & Benefits (********************************************* Every day, a day to do right. Showing up for people isn't just what we do. It's who we are - and have been for more than 200 years. We're devoted to finding innovative ways to serve our customers, communities and employees-continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined. And while how we contribute looks different for each of us, it's these values that drive all of us to do more and to do better every day. About Us (************************************* Our Culture What It's Like to Work Here (************************************************** Perks & Benefits Legal Notice (***************************************** Accessibility Statement Producer Compensation (************************************************** EEO Privacy Policy (************************************************** California Privacy Policy Your California Privacy Choices (****************************************************** International Privacy Policy Canadian Privacy Policy (**************************************************** Unincorporated Areas of LA County, CA (Applicant Information) MA Applicant Notice (******************************************** Hartford India Prospective Personnel Privacy Notice
    $85.6k-128.4k yearly 25d ago
  • WC Team Leader

    The Hartford 4.5company rating

    Hartford, CT jobs

    Team Leader Claims - CH08AE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. The Claims Team Leader will manage and direct claim investigation, compensability determination, disposition and settlement, in compliance with corporate claim settlement policies and procedures. They will seek to effectively manage allocated loss costs relative to budget guidelines and fully comply with statutory, regulatory and ethics requirements. This individual shall also effectively communicate and teach a thorough understanding of business vision, strategies and plans for achieving business goals. Through effective training, coaching and staff development, they will enable optimal job performance and the achievement of individual and professional goals. RESPONSIBILITIES: * Manage Claim professionals with corresponding claim inventories * Utilize various financial reporting tools to monitor and address reserve accuracy and trending * Maintain, effectively communicate and teach a thorough understanding of business vision, strategies and plans for achieving business goals * Manage and implement change including explaining drivers for business goals * Stay current on issues impacting personal and/or commercial business including industry and marketplace trends, strategic direction of the organization, organizational structure and leadership, team goals and internal initiatives * Use critical thinking skills to gather information, apply sound reasoning, draw appropriate conclusions and make sound decisions based on a mixture of analysis, experience and judgment * Manage claim assignment process by identifying claim complexity and ensuring proper assigning to the appropriate claim handler * Oversee the completion and execution of the investigation, disposition and settlement of claims, in compliance with corporate claim standards and procedures, and statutory, regulatory and ethics requirements * Accurately and timely assess the indemnity and expense exposure of assigned claims and manage the accurate and timely setting of reserves * Use organizational and communication skills to effectively manage the resolution of assigned claims, manage claim deadlines, and use resources appropriately * Use claim functional knowledge to appropriately interpret and apply insurance coverage * Maintain current knowledge of Claim loss cost containment initiatives, and use them appropriately and consistently with company practices and procedures to manage assigned claims * Identify and initiate mitigation, subrogation and other recovery opportunities on assigned claims * Properly apply statutory laws and regulations of applicable jurisdiction * Effectively train, coach and develop staff to enable them to perform their jobs and achieve individual and professional goals * Effectively train, coach and develop staff for management succession purposes; * Evaluate, acknowledge and manage performance through the use of appraisal tools * Effectively address and manage performance that does not meet required standards * Maintain dedication to meeting expectations and requirements of internal and external customers * Establish and maintain effective relationships with customers, gaining their trust and respect * Negotiate skillfully in tough situations with internal and external groups * Treat all customers with respect and careful attention * Clearly explain complex or technical information that is helpful to customers * Create and support a team environment that achieves Claims' Diversity and Inclusion initiatives * Build a high performing team with diverse characteristics, where individual differences are valued * Embrace leadership role among claim team leaders and handlers and offer advanced expertise to help teammates * Consistently act with the highest level of integrity and adhere to general principles of business ethics * Demonstrate professionalism and establish credibility when interacting with customers * Understand and effectively analyze coverage * Experience in leading and managing all levels of staff relative to experience, tenure and professional development QUALIFICATIONS: * Bachelor's Degree preferred * Minimum of 2 years of workers compensation claim experience preferred * Strong leadership skills in terms of teaching, guiding, coaching and developing staff * Strong communication skills, both verbal and written regardless of audience demographic * Ability to partner with internal and external customers * Knowledge of medical terms is strongly preferred * Possess analytical and critical thinking skills * Excellent time management abilities * Demonstrated track record of consistent and timely follow through for customer needs * Strong understanding of reserve accuracy relative to claim exposures both property damage and bodily injury * Extensive knowledge of customer service drivers and the ability to resolve customer issues, needs and concerns independently * Strong understanding of financial and operational reports for analysis and action planning This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Phoenix, AZ, Naperville, IL) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $85,600 - $128,400 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us | Our Culture | What It's Like to Work Here | Perks & Benefits
    $85.6k-128.4k yearly Auto-Apply 26d ago
  • Early Intervention Team Leader (Framingham)

    HSMC 3.7company rating

    Massachusetts jobs

    Our Early Intervention programs provide services to families with children birth to 3 years of age with developmental delays or at risk for developmental delays. The primary focus of early intervention is to provide education, training, and support to families to help their children learn and grow. We provide services in the home, at our early intervention centers, and in the community. Job Description Criterion Middlesex Early Intervention Program is currently seeking a full time Team Leader to join their administrative team to provide oversight and support to the Early Intervention staff providing home and center-based Early Intervention services to infants, toddlers, and their families. Responsibilities: * Provide at least 10 direct service hours per week. * Participate in weekly Management Meeting. * Provide individual supervision to staff including in-field supervision. * Meet monthly with Program Director for supervision. * Participate in probationary and annual performance evaluations. * Provide training and support to staff on Early Intervention Client System (EICS). * Ensure staff coverage for group, evaluations, and IFSP meetings. * Manage child group enrollment, attendance and curriculum development. * Manage caseload reassignment when needed. * Assists Program Director in the following: * Develop and implement program practices for intake, evaluation, group, and transition/discharge * Case assignment * Track and monitor staff productivity. * Manage EICS errors on a weekly basis * Address family concerns and issues. * Facilitate Team Meeting * Perform other tasks/responsibilities at the discretion of the Program Director. Qualifications * Bachelor's or Master's degree related to early childhood development, pediatric therapy, or mental health. * Three years of pediatric experience, Early Intervention experience preferred. * DPH Early Intervention Specialist Certification - Provisional * Current Massachusetts license and malpractice insurance, if applicable. Additional Information * Competitive wages and compensation * Health, dental, and vision insurance plans * Flexible spending account * Retirement plan with employer contribution * Generous time off, including vacation, personal, and sick time. * Paid holiday time off * Professional development opportunities * Voluntary benefits
    $121k-161k yearly est. 26d ago
  • U.S. Private Bank - Private Bank Team Lead Westchester - Managing Director

    Jpmorgan Chase & Co 4.8company rating

    Connecticut jobs

    We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P. Morgan's U.S. Private Bank. If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P. Morgan is the place for you. You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level. As a Market Team Lead at the J.P. Morgan Private Bank, you are responsible for advising families on building, preserving and managing their wealth. You will use your knowledge of investments, financial planning, credit and banking to advise current clients on all aspects of their balance sheet and drive new client acquisition. You will be part of a local team and supported by an institutional platform that has the resources, specialists and intellectual capital to help you advise clients on achieving their desired goals. In addition to managing and building your own book of business, you will also be responsible for developing and retaining a local team of Client Advisors. You will partner with local leadership on developing and executing on the strategy of the local market, including hiring and training. Job Responsibilities Manage and build relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience Drive business results and acquire new assets, both from existing client base and new client acquisition; advise clients on their overall balance sheet, including asset allocation, investment management, wealth planning, credit and banking needs Act as a business coach to help the team drive new business and challenge them to think creatively about approaching opportunities; share best practices and lessons learned across the team Participate in developing the team's business plan and ensure goals and objectives are being measured and achieved on an individual and team level Provide ongoing coaching, feedback and development to local Client Advisors Partner with internal specialists to provide interdisciplinary expertise to clients when needed; connect your clients across all lines of business of J.P. Morgan Chase & Co. Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals based planning approach while strictly adhering to all risk and control policies, regulatory guidelines and security measures Required qualifications, capabilities and skills Ten plus years of work experience in Private Banking or Financial Services required Five plus years' of experience in a leadership position required Bachelor's degree required FINRA Series 7, 66, 9, 10 and Insurance licenses required for position; however, unlicensed candidates considered but required to obtain licenses within 120 days of start date Experience or demonstrated understanding of investments, wealth planning, credit and banking concepts Preferred qualifications, capabilities and skills Proven record of being a player-coach within a high performing team model MBA, JD, CFA, or CFP preferred Proven sales success and strong business acumen Ability to attract, retain and develop a high performing Client Advisor team Experience with and in-depth knowledge of the equity and fixed income markets and alternative investments, including Hedge Funds, Private Equity and Real Estate
    $112k-147k yearly est. Auto-Apply 60d+ ago
  • Artificial Intelligence Security Team Lead

    Bank of America Corporation 4.7company rating

    Boston, MA jobs

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Bank of America's Global Information Security (GIS) team is seeking a Cyber Threat Defense AI Security Team lead the integration of advanced AI technologies into our cyber defense ecosystem. This leader will drive innovation across preventative, detective, and responsive security controls by leveraging agentic AI, custom-built machine learning models, and large language models (LLMs). The role will be instrumental in transforming how we detect, respond to, and proactively defend against cyber threats at scale. This leader will oversee multi-million dollar technical initiatives, build and lead high-performing AI-focused security teams, and collaborate across GIS and enterprise technology groups to embed AI into both defensive tools and offensive security capabilities. The ideal candidate will have deep expertise in AI/ML, offensive and defensive security operations, and large-scale data management. Role Responsibilities: * Develop and execute a comprehensive strategy for integrating AI into Cyber Threat Defense operations. * Build and lead a team of AI engineers, data scientists, and security professionals focused on applying AI to threat detection, response automation, and adversarial simulation. * Partner with GIS operational and technical teams to identify opportunities for AI-driven enhancements to security controls and architecture. * Lead the design and deployment of AI-powered tools for threat hunting, anomaly detection, and automated incident response. * Oversee the development and operationalization of custom ML/LLM models tailored to cybersecurity use cases. * Guide architectural transformations to support scalable AI integration across the enterprise. * Serve as a thought leader and subject matter expert on AI in cybersecurity, advising senior leadership and influencing enterprise-wide strategy. * Ensure responsible and ethical use of AI in security operations, including model governance, bias mitigation, and explainability. * Collaborate with offensive security teams to develop AI-enhanced red teaming and adversarial emulation capabilities. * Drive innovation in proactive defense mechanisms using predictive analytics and autonomous threat response. Required Qualifications * Proven leadership in building and managing AI-focused cybersecurity teams. * 7+ years of hands on experience in cybersecurity, specifically in Offensive Security or Threat Defense Operations. * Hands-on experience building agentic AI systems, LLMs, and custom ML model development. * Strong understanding of offensive security tactics and how AI can enhance red teaming, attack path mapping, and threat modeling. * Experience leading large-scale technical projects involving security data pipelines, model deployment, and automation. * Deep knowledge of cyber threat actor behaviors, attack vectors, and defensive countermeasures. * Ability to translate complex technical concepts into actionable strategies for senior executives. * Familiarity with AI governance, model risk management, and regulatory considerations in financial services. * Demonstrated ability to drive consensus across diverse stakeholders and influence enterprise-wide initiatives. * Strong communication and presentation skills, especially in executive and cross-functional settings. Desired Qualifications * Experience with enterprise cloud AI development platforms such as Azure AI Foundry, AWS Bedrock, or GCP Vertex * Experience with AI-enhanced SOAR (Security Orchestration, Automation, and Response) platforms. * Experience with modern data platforms, cloud-native architectures * Familiarity with adversarial machine learning and AI security risks. * Background in data engineering, feature engineering, and model lifecycle management. * Prior work in regulated industries with a focus on compliance and risk mitigation. This job will be open and accepting applications for a minimum of seven days from the date it was posted. Shift: 1st shift (United States of America) Hours Per Week: 40
    $115k-163k yearly est. 2d ago
  • Sr. Lead, Performance Marketing, DesignShop & Samplize

    Material Bank 4.0company rating

    Boston, MA jobs

    Material Bank is a fast-paced, high-growth technology company and created the world's largest material marketplace for the Architecture and Design industry, providing the fastest and most powerful way to start and manage a design project. Learn more about us at ******************** or see below. DesignShop and Samplize represent Material Bank's emerging consumer-focused businesses, marking an exciting new chapter in company's growth strategy. Having successfully built a $2B-valued B2B company, Material Bank is now leveraging its deep expertise in brand relationships, advanced technology, and logistics to unlock significant growth opportunities with end consumers and renovators. Samplize, acquired as our first foray into the consumer space, provides innovative peel-and-stick samples that make paint selection easier than ever. DesignShop, launched this year, serves as an all-in-one platform empowering renovators at every step - from inspiration and visualization to seamless ordering of product samples across multiple categories. * We are looking for an experienced performance marketing leader to accelerate growth across DesignShop and Samplize. Reporting directly to the General Manager of our consumer businesses, you will be accountable for driving efficient customer acquisition, shaping the performance marketing strategy, and managing daily execution across our core marketing channels, primarily Search, Social, TV&CTV with the potential to explore select additional channels (e.g., audio or podcasts) as appropriate. * You will own the performance marketing roadmap end-to-end, including channel strategy, testing plans, creative requirements, forecasting, and stewardship of a multi-million-dollar budget. You will oversee an analyst and be responsible for the marketing technology stack that enables targeting, attribution, experimentation, and reporting. * This role will work closely with our integrated & brand marketing, product, and engineering teams to influence onsite optimization efforts, improve conversion, and advance our Martech capabilities. You will be supported by an analytics manager focused on delivering the data needed for testing and decision-making, as well as a marketing operations project manager to help with cross-functional execution. * You will also serve as the primary relationship owner for our platform partners (Google, Meta, Pinterest, Tatari), ensuring we maximize access to best practices, betas, and strategic support. What you'll do Performance Marketing Leadership * Own channel strategy, execution, optimization, and reporting across Search, Social, and TV/CTV, with selective testing of emerging channels as appropriate * Develop and manage the performance marketing roadmap, including forecasting, budgeting, channel expansion, and testing plans * Drive measurable improvements in CAC, ROAS, conversion rate, and customer LTV * Oversee daily performance pacing and ensure efficient deployment of a multi-million-dollar budget * Establish clear KPIs, build structured performance reviews, and ensure transparent reporting to senior leadership * Lead creative and messaging needs for paid channels in partnership with integrated marketing * Personally build, launch, QA, and optimize campaigns in-platform when needed, ensuring operational excellence and hands-on ownership of core channels * Lead weekly performance huddles, synthesize insights, and drive clear recommendations across teams Experimentation, Analytics & Martech * Translate business goals into structured testing agendas across acquisition, conversion, and audience targeting * Partner with analytics to develop dashboards, channel reporting, and actionable insights * Manage the attribution and measurement setup, leveraging tools such as GA/GA4, Rockerbox (or equivalents), and platform-level analytics * Oversee the configuration and optimization of core marketing technology platforms (ad tech, experimentation tools, analytics stack, feeds, etc.) * Ensure tracking accuracy, data integrity, and strong governance across performance marketing workflows Team Leadership & Vendor Management * Manage and mentor an analyst, providing direction on analysis, testing, and operational excellence * Guide cross-functional contributors (analytics, marketing operations) supporting performance marketing initiatives * Own high-touch relationships with key platform reps (Google, Meta, Pinterest, Tatari), securing access to insights, innovations, and channel support * Manage day-to-day relationships with agencies, platforms, and external partners, ensuring accountability, clarity, and performance * Set standards for quality, responsiveness, and prioritization across the extended team Cross-Functional Collaboration * Collaborate closely with integrated and brand marketing to align messaging, audience strategy, and creative testing * Work with product and engineering teams to shape onsite optimization efforts, including landing pages, funnels, and testing frameworks * Influence the Martech and analytics roadmap to unlock new capabilities across targeting, tracking, personalization, and conversion * Partner with finance on forecasting, budgeting, and performance expectations, ensuring transparency and alignment * Provide clear insights and recommendations to senior leadership to inform quarterly and annual planning Content & Campaign Leadership * Own and manage the integrated content and campaign calendar across all channels, ensuring alignment with business goals and brand priorities. * Lead cross-functional collaboration with internal teams and external partners to deliver compelling, high-quality content that resonates with target audiences. * Use performance metrics and market insights to continually optimize campaigns and refine strategies. Creative Strategy & Oversight * Lead agency and partner relationships, providing clear briefs, actionable feedback, and brand direction to ensure all creative output is on-strategy and on-brand. * Manage timelines, budgets, and deliverables to ensure high-quality execution within scope. * Leverage customer insights and performance data to evolve creative approaches, channels, and partnerships for stronger ROI. * Anticipate and interpret consumer and industry trends to keep DesignShop relevant and differentiated. Marketing Channel Ownership * Oversee affiliate, influencer, and brand marketing programs, managing both direct reports and agency support. * Develop and execute strategies across key brand-building channels, including TV/CTV, Direct Mail, and emerging platforms. * Build and nurture relationships with partners, influencers, and affiliates to expand reach, credibility, and advocacy. * Monitor campaign effectiveness and use data to optimize tactics for measurable brand and business impact. Brand Stewardship & Advocacy * Ensure consistent brand expression across all marketing touchpoints, safeguarding a cohesive and recognizable identity. * Champion the voice of the customer, using insights to strengthen brand storytelling and customer connection. * Drive innovation in brand marketing by staying current with industry best practices and exploring new opportunities for engagement. What you'll bring * 7+ years of progressive experience in performance marketing, ideally within a consumer-focused e-commerce environment * Track record of owning and scaling high-performance acquisition channels (e.g., Search, Social, TV/CTV) * Demonstrated ability to manage and optimize multi-million-dollar marketing budgets * Strong analytical capabilities, including proficiency in GA/GA4 and comfort working with data tools (e.g., Tableau, SQL or similar) to drive insights and forecasting * Experience managing and improving marketing technology platforms (ad tech, attribution, experimentation, analytics) * Familiarity with performance measurement frameworks, attribution models, and structured A/B testing * Proven ability to lead, mentor, and develop analysts or early-career team members * Skilled communicator who can translate data into clear recommendations and influence senior leadership * Ability to manage agencies, vendors, and cross-functional partners with clarity and accountability * Hands-on operator with strong ownership and a bias for action * Comfortable moving between high-level strategy and detailed execution * Analytical, test-driven thinker who uses data to guide decisions and prioritize impact * Pragmatic risk-taker who experiments thoughtfully in pursuit of breakout performance * Technically curious and eager to adopt new tools, methodologies, and channels when appropriate * Collaborative leader who builds strong relationships across marketing, product, engineering, and data * Entrepreneurial and energized by building within a fast-moving, high-growth environment * Committed to continuous learning and staying ahead of industry trends What you'll get from us: * Our people: If you thrive in an inclusive, innovative, and fast-paced organization, look no further! You will get to work alongside some of the brightest minds - Join a genuinely fun and supportive workplace where we keep our employees consistently engaged through internal communication and corporate events * Relaxation and Celebrations: Flexible PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect). * Health Benefits: We contribute to your medical, dental, vision and short-term/long-term disability plans and have a strong employee assistance program. * Plan for your Retirement: 401(k) eligible after your first 90 day's employed! * Giving Back: We sponsor multiple events throughout the year to help out our communities. You will receive time off to give back as well. * Growth: We'll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters! * Flexible Work Schedules: With business units and employees across the globe, Material Technologies has embraced a hybrid working model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both. About Material Bank Material Bank is the world's largest material marketplace for the architecture and design industry, providing the fastest and most powerful way to search and sample materials. Material Bank connects design professionals to hundreds of manufacturers through facilitating brand discovery, rep engagement, and material sampling. Material Bank has transformed the way an entire industry discovers and samples materials. By removing the friction that exists in the process, we drive business between architects and designers (members) and our Brand Partners (clients). Our powerful material database and proprietary robotic distribution facility allow members to order samples until midnight (ET) to be delivered free of charge anywhere in the US, in one box, by 10:30 AM the next morning. Connect with us and discover your career at Material Bank. * - Material Bank is proud to be an equal opportunity employer. We value diversity, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status or other status protected under any applicable federal, state or local law.
    $105k-152k yearly est. 22d ago
  • Sr. Lead, Brand & Integrated Marketing, DesignShop

    Material Bank 4.0company rating

    Boston, MA jobs

    Material Bank is a fast-paced, high-growth technology company and created the world's largest material marketplace for the Architecture and Design industry, providing the fastest and most powerful way to start and manage a design project. Learn more about us at ******************** or see below. DesignShop is seeking a Sr. Lead of Brand & Integrated Marketing to play a critical role in establishing and growing our brand from its earliest stages. Launched in January 2025, DesignShop is transforming home renovation as the go-to platform that helps renovators quickly and easily find the perfect materials-moving from inspiration to action, hassle-free. Backed by Material Bank, which revolutionized sampling for the architecture and design industry, DesignShop is now bringing that same innovation to residential renovation. In this role, you'll lead integrated marketing, including creative and content strategy, affiliate and influencer programs, and own brand channels such as TV, CTV and Direct Mail. You'll manage and own relationship with agency partners end-to-end, who are responsible for delivering campaigns that build awareness, drive customer acquisition, and support long-term growth. What you'll do: Content & Campaign Leadership * Own and manage the integrated content and campaign calendar across all channels, ensuring alignment with business goals and brand priorities. * Lead cross-functional collaboration with internal teams and external partners to deliver compelling, high-quality content that resonates with target audiences. * Use performance metrics and market insights to continually optimize campaigns and refine strategies. Creative Strategy & Oversight * Lead agency and partner relationships, providing clear briefs, actionable feedback, and brand direction to ensure all creative output is on-strategy and on-brand. * Manage timelines, budgets, and deliverables to ensure high-quality execution within scope. * Leverage customer insights and performance data to evolve creative approaches, channels, and partnerships for stronger ROI. * Anticipate and interpret consumer and industry trends to keep DesignShop relevant and differentiated. Marketing Channel Ownership * Oversee affiliate, influencer, and brand marketing programs, managing both direct reports and agency support. * Develop and execute strategies across key brand-building channels, including TV/CTV, Direct Mail, and emerging platforms. * Build and nurture relationships with partners, influencers, and affiliates to expand reach, credibility, and advocacy. * Monitor campaign effectiveness and use data to optimize tactics for measurable brand and business impact. Brand Stewardship & Advocacy * Ensure consistent brand expression across all marketing touchpoints, safeguarding a cohesive and recognizable identity. * Champion the voice of the customer, using insights to strengthen brand storytelling and customer connection. * Drive innovation in brand marketing by staying current with industry best practices and exploring new opportunities for engagement. What you'll bring: * Bachelor's degree in Marketing, Communications, Business, or a related field. * 8+ years of experience in integrated, brand, or content marketing with proven success in consumer-facing businesses. * Demonstrated ability to lead integrated marketing campaigns across brand channels (TV/CTV, Direct Mail) as well as affiliate, influencer, and content programs. * Strong leadership skills with experience managing teams and agency partners to deliver measurable outcomes. * Highly analytical and customer-focused, with the ability to turn insights into actionable strategies that improve acquisition, engagement, and retention. * Excellent communicator and collaborator, comfortable working across creative, product, and leadership teams. * Hands-on, resourceful, and proactive, with a track record of driving projects forward in fast-paced environments. * Creative thinker with an interest in design, innovation, and emerging marketing approaches. What you'll get from us: * Our people: If you thrive in an inclusive, innovative, and fast-paced organization, look no further! You will get to work alongside some of the brightest minds - Join a genuinely fun and supportive workplace where we keep our employees consistently engaged through internal communication and corporate events * Relaxation and Celebrations: Flexible PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect). * Health Benefits: We contribute to your medical, dental, vision and short-term/long-term disability plans and have a strong employee assistance program. * Plan for your Retirement: 401(k) eligible after your first 90 day's employed! * Giving Back: We sponsor multiple events throughout the year to help out our communities. You will receive time off to give back as well. * Growth: We'll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters! * Flexible Work Schedules: With business units and employees across the globe, Material Technologies has embraced a hybrid working model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both. About Material Bank Material Bank is the world's largest material marketplace for the architecture and design industry, providing the fastest and most powerful way to search and sample materials. Material Bank connects design professionals to hundreds of manufacturers through facilitating brand discovery, rep engagement, and material sampling. Material Bank has transformed the way an entire industry discovers and samples materials. By removing the friction that exists in the process, we drive business between architects and designers (members) and our Brand Partners (clients). Our powerful material database and proprietary robotic distribution facility allow members to order samples until midnight (ET) to be delivered free of charge anywhere in the US, in one box, by 10:30 AM the next morning. Connect with us and discover your career at Material Bank. * - Material Bank is proud to be an equal opportunity employer. We value diversity, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status or other status protected under any applicable federal, state or local law.
    $105k-152k yearly est. 60d+ ago
  • Sr. Lead, Performance Marketing, DesignShop & Samplize

    Material Bank 4.0company rating

    Boston, MA jobs

    Job Description Material Bank is a fast-paced, high-growth technology company and created the world's largest material marketplace for the Architecture and Design industry, providing the fastest and most powerful way to start and manage a design project. Learn more about us at ******************** or see below. DesignShop and Samplize represent Material Bank's emerging consumer-focused businesses, marking an exciting new chapter in company's growth strategy. Having successfully built a $2B-valued B2B company, Material Bank is now leveraging its deep expertise in brand relationships, advanced technology, and logistics to unlock significant growth opportunities with end consumers and renovators. Samplize, acquired as our first foray into the consumer space, provides innovative peel-and-stick samples that make paint selection easier than ever. DesignShop, launched this year, serves as an all-in-one platform empowering renovators at every step - from inspiration and visualization to seamless ordering of product samples across multiple categories. We are looking for an experienced performance marketing leader to accelerate growth across DesignShop and Samplize. Reporting directly to the General Manager of our consumer businesses, you will be accountable for driving efficient customer acquisition, shaping the performance marketing strategy, and managing daily execution across our core marketing channels, primarily Search, Social, TV&CTV with the potential to explore select additional channels (e.g., audio or podcasts) as appropriate. You will own the performance marketing roadmap end-to-end, including channel strategy, testing plans, creative requirements, forecasting, and stewardship of a multi-million-dollar budget. You will oversee an analyst and be responsible for the marketing technology stack that enables targeting, attribution, experimentation, and reporting. This role will work closely with our integrated & brand marketing, product, and engineering teams to influence onsite optimization efforts, improve conversion, and advance our Martech capabilities. You will be supported by an analytics manager focused on delivering the data needed for testing and decision-making, as well as a marketing operations project manager to help with cross-functional execution. You will also serve as the primary relationship owner for our platform partners (Google, Meta, Pinterest, Tatari), ensuring we maximize access to best practices, betas, and strategic support. What you'll do Performance Marketing Leadership Own channel strategy, execution, optimization, and reporting across Search, Social, and TV/CTV, with selective testing of emerging channels as appropriate Develop and manage the performance marketing roadmap, including forecasting, budgeting, channel expansion, and testing plans Drive measurable improvements in CAC, ROAS, conversion rate, and customer LTV Oversee daily performance pacing and ensure efficient deployment of a multi-million-dollar budget Establish clear KPIs, build structured performance reviews, and ensure transparent reporting to senior leadership Lead creative and messaging needs for paid channels in partnership with integrated marketing Personally build, launch, QA, and optimize campaigns in-platform when needed, ensuring operational excellence and hands-on ownership of core channels Lead weekly performance huddles, synthesize insights, and drive clear recommendations across teams Experimentation, Analytics & Martech Translate business goals into structured testing agendas across acquisition, conversion, and audience targeting Partner with analytics to develop dashboards, channel reporting, and actionable insights Manage the attribution and measurement setup, leveraging tools such as GA/GA4, Rockerbox (or equivalents), and platform-level analytics Oversee the configuration and optimization of core marketing technology platforms (ad tech, experimentation tools, analytics stack, feeds, etc.) Ensure tracking accuracy, data integrity, and strong governance across performance marketing workflows Team Leadership & Vendor Management Manage and mentor an analyst, providing direction on analysis, testing, and operational excellence Guide cross-functional contributors (analytics, marketing operations) supporting performance marketing initiatives Own high-touch relationships with key platform reps (Google, Meta, Pinterest, Tatari), securing access to insights, innovations, and channel support Manage day-to-day relationships with agencies, platforms, and external partners, ensuring accountability, clarity, and performance Set standards for quality, responsiveness, and prioritization across the extended team Cross-Functional Collaboration Collaborate closely with integrated and brand marketing to align messaging, audience strategy, and creative testing Work with product and engineering teams to shape onsite optimization efforts, including landing pages, funnels, and testing frameworks Influence the Martech and analytics roadmap to unlock new capabilities across targeting, tracking, personalization, and conversion Partner with finance on forecasting, budgeting, and performance expectations, ensuring transparency and alignment Provide clear insights and recommendations to senior leadership to inform quarterly and annual planning Content & Campaign Leadership Own and manage the integrated content and campaign calendar across all channels, ensuring alignment with business goals and brand priorities. Lead cross-functional collaboration with internal teams and external partners to deliver compelling, high-quality content that resonates with target audiences. Use performance metrics and market insights to continually optimize campaigns and refine strategies. Creative Strategy & Oversight Lead agency and partner relationships, providing clear briefs, actionable feedback, and brand direction to ensure all creative output is on-strategy and on-brand. Manage timelines, budgets, and deliverables to ensure high-quality execution within scope. Leverage customer insights and performance data to evolve creative approaches, channels, and partnerships for stronger ROI. Anticipate and interpret consumer and industry trends to keep DesignShop relevant and differentiated. Marketing Channel Ownership Oversee affiliate, influencer, and brand marketing programs, managing both direct reports and agency support. Develop and execute strategies across key brand-building channels, including TV/CTV, Direct Mail, and emerging platforms. Build and nurture relationships with partners, influencers, and affiliates to expand reach, credibility, and advocacy. Monitor campaign effectiveness and use data to optimize tactics for measurable brand and business impact. Brand Stewardship & Advocacy Ensure consistent brand expression across all marketing touchpoints, safeguarding a cohesive and recognizable identity. Champion the voice of the customer, using insights to strengthen brand storytelling and customer connection. Drive innovation in brand marketing by staying current with industry best practices and exploring new opportunities for engagement. What you'll bring 7+ years of progressive experience in performance marketing, ideally within a consumer-focused e-commerce environment Track record of owning and scaling high-performance acquisition channels (e.g., Search, Social, TV/CTV) Demonstrated ability to manage and optimize multi-million-dollar marketing budgets Strong analytical capabilities, including proficiency in GA/GA4 and comfort working with data tools (e.g., Tableau, SQL or similar) to drive insights and forecasting Experience managing and improving marketing technology platforms (ad tech, attribution, experimentation, analytics) Familiarity with performance measurement frameworks, attribution models, and structured A/B testing Proven ability to lead, mentor, and develop analysts or early-career team members Skilled communicator who can translate data into clear recommendations and influence senior leadership Ability to manage agencies, vendors, and cross-functional partners with clarity and accountability Hands-on operator with strong ownership and a bias for action Comfortable moving between high-level strategy and detailed execution Analytical, test-driven thinker who uses data to guide decisions and prioritize impact Pragmatic risk-taker who experiments thoughtfully in pursuit of breakout performance Technically curious and eager to adopt new tools, methodologies, and channels when appropriate Collaborative leader who builds strong relationships across marketing, product, engineering, and data Entrepreneurial and energized by building within a fast-moving, high-growth environment Committed to continuous learning and staying ahead of industry trends What you'll get from us: Our people : If you thrive in an inclusive, innovative, and fast-paced organization, look no further! You will get to work alongside some of the brightest minds - Join a genuinely fun and supportive workplace where we keep our employees consistently engaged through internal communication and corporate events Relaxation and Celebrations : Flexible PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect). Health Benefits : We contribute to your medical, dental, vision and short-term/long-term disability plans and have a strong employee assistance program. Plan for your Retirement : 401(k) eligible after your first 90 day's employed! Giving Back : We sponsor multiple events throughout the year to help out our communities. You will receive time off to give back as well. Growth : We'll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters! Flexible Work Schedules : With business units and employees across the globe, Material Technologies has embraced a hybrid working model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both. About Material Bank Material Bank is the world's largest material marketplace for the architecture and design industry, providing the fastest and most powerful way to search and sample materials. Material Bank connects design professionals to hundreds of manufacturers through facilitating brand discovery, rep engagement, and material sampling. Material Bank has transformed the way an entire industry discovers and samples materials. By removing the friction that exists in the process, we drive business between architects and designers (members) and our Brand Partners (clients). Our powerful material database and proprietary robotic distribution facility allow members to order samples until midnight (ET) to be delivered free of charge anywhere in the US, in one box, by 10:30 AM the next morning. Connect with us and discover your career at Material Bank. --Material Bank is proud to be an equal opportunity employer. We value diversity, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status or other status protected under any applicable federal, state or local law.
    $105k-152k yearly est. 22d ago
  • Sr. Lead, Brand & Integrated Marketing, DesignShop

    Material Bank 4.0company rating

    Boston, MA jobs

    Material Bank is a fast-paced, high-growth technology company and created the world's largest material marketplace for the Architecture and Design industry, providing the fastest and most powerful way to start and manage a design project. Learn more about us at ******************** or see below. DesignShop is seeking a Sr. Lead of Brand & Integrated Marketing to play a critical role in establishing and growing our brand from its earliest stages. Launched in January 2025, DesignShop is transforming home renovation as the go-to platform that helps renovators quickly and easily find the perfect materials-moving from inspiration to action, hassle-free. Backed by Material Bank, which revolutionized sampling for the architecture and design industry, DesignShop is now bringing that same innovation to residential renovation. In this role, you'll lead integrated marketing, including creative and content strategy, affiliate and influencer programs, and own brand channels such as TV, CTV and Direct Mail. You'll manage and own relationship with agency partners end-to-end, who are responsible for delivering campaigns that build awareness, drive customer acquisition, and support long-term growth. What you'll do: Content & Campaign Leadership Own and manage the integrated content and campaign calendar across all channels, ensuring alignment with business goals and brand priorities. Lead cross-functional collaboration with internal teams and external partners to deliver compelling, high-quality content that resonates with target audiences. Use performance metrics and market insights to continually optimize campaigns and refine strategies. Creative Strategy & Oversight Lead agency and partner relationships, providing clear briefs, actionable feedback, and brand direction to ensure all creative output is on-strategy and on-brand. Manage timelines, budgets, and deliverables to ensure high-quality execution within scope. Leverage customer insights and performance data to evolve creative approaches, channels, and partnerships for stronger ROI. Anticipate and interpret consumer and industry trends to keep DesignShop relevant and differentiated. Marketing Channel Ownership Oversee affiliate, influencer, and brand marketing programs, managing both direct reports and agency support. Develop and execute strategies across key brand-building channels, including TV/CTV, Direct Mail, and emerging platforms. Build and nurture relationships with partners, influencers, and affiliates to expand reach, credibility, and advocacy. Monitor campaign effectiveness and use data to optimize tactics for measurable brand and business impact. Brand Stewardship & Advocacy Ensure consistent brand expression across all marketing touchpoints, safeguarding a cohesive and recognizable identity. Champion the voice of the customer, using insights to strengthen brand storytelling and customer connection. Drive innovation in brand marketing by staying current with industry best practices and exploring new opportunities for engagement. What you'll bring: Bachelor's degree in Marketing, Communications, Business, or a related field. 8+ years of experience in integrated, brand, or content marketing with proven success in consumer-facing businesses. Demonstrated ability to lead integrated marketing campaigns across brand channels (TV/CTV, Direct Mail) as well as affiliate, influencer, and content programs. Strong leadership skills with experience managing teams and agency partners to deliver measurable outcomes. Highly analytical and customer-focused, with the ability to turn insights into actionable strategies that improve acquisition, engagement, and retention. Excellent communicator and collaborator, comfortable working across creative, product, and leadership teams. Hands-on, resourceful, and proactive, with a track record of driving projects forward in fast-paced environments. Creative thinker with an interest in design, innovation, and emerging marketing approaches. What you'll get from us: Our people : If you thrive in an inclusive, innovative, and fast-paced organization, look no further! You will get to work alongside some of the brightest minds - Join a genuinely fun and supportive workplace where we keep our employees consistently engaged through internal communication and corporate events Relaxation and Celebrations : Flexible PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect). Health Benefits : We contribute to your medical, dental, vision and short-term/long-term disability plans and have a strong employee assistance program. Plan for your Retirement : 401(k) eligible after your first 90 day's employed! Giving Back : We sponsor multiple events throughout the year to help out our communities. You will receive time off to give back as well. Growth : We'll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters! Flexible Work Schedules : With business units and employees across the globe, Material Technologies has embraced a hybrid working model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both. About Material Bank Material Bank is the world's largest material marketplace for the architecture and design industry, providing the fastest and most powerful way to search and sample materials. Material Bank connects design professionals to hundreds of manufacturers through facilitating brand discovery, rep engagement, and material sampling. Material Bank has transformed the way an entire industry discovers and samples materials. By removing the friction that exists in the process, we drive business between architects and designers (members) and our Brand Partners (clients). Our powerful material database and proprietary robotic distribution facility allow members to order samples until midnight (ET) to be delivered free of charge anywhere in the US, in one box, by 10:30 AM the next morning. Connect with us and discover your career at Material Bank. -- Material Bank is proud to be an equal opportunity employer. We value diversity, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status or other status protected under any applicable federal, state or local law.
    $105k-152k yearly est. Auto-Apply 60d+ ago
  • Sr. Lead, Performance Marketing, DesignShop & Samplize

    Material Bank 4.0company rating

    Boston, MA jobs

    Material Bank is a fast-paced, high-growth technology company and created the world's largest material marketplace for the Architecture and Design industry, providing the fastest and most powerful way to start and manage a design project. Learn more about us at ******************** or see below. DesignShop and Samplize represent Material Bank's emerging consumer-focused businesses, marking an exciting new chapter in company's growth strategy. Having successfully built a $2B-valued B2B company, Material Bank is now leveraging its deep expertise in brand relationships, advanced technology, and logistics to unlock significant growth opportunities with end consumers and renovators. Samplize, acquired as our first foray into the consumer space, provides innovative peel-and-stick samples that make paint selection easier than ever. DesignShop, launched this year, serves as an all-in-one platform empowering renovators at every step - from inspiration and visualization to seamless ordering of product samples across multiple categories. We are looking for an experienced performance marketing leader to accelerate growth across DesignShop and Samplize. Reporting directly to the General Manager of our consumer businesses, you will be accountable for driving efficient customer acquisition, shaping the performance marketing strategy, and managing daily execution across our core marketing channels, primarily Search, Social, TV&CTV with the potential to explore select additional channels (e.g., audio or podcasts) as appropriate. You will own the performance marketing roadmap end-to-end, including channel strategy, testing plans, creative requirements, forecasting, and stewardship of a multi-million-dollar budget. You will oversee an analyst and be responsible for the marketing technology stack that enables targeting, attribution, experimentation, and reporting. This role will work closely with our integrated & brand marketing, product, and engineering teams to influence onsite optimization efforts, improve conversion, and advance our Martech capabilities. You will be supported by an analytics manager focused on delivering the data needed for testing and decision-making, as well as a marketing operations project manager to help with cross-functional execution. You will also serve as the primary relationship owner for our platform partners (Google, Meta, Pinterest, Tatari), ensuring we maximize access to best practices, betas, and strategic support. What you'll do Performance Marketing Leadership Own channel strategy, execution, optimization, and reporting across Search, Social, and TV/CTV, with selective testing of emerging channels as appropriate Develop and manage the performance marketing roadmap, including forecasting, budgeting, channel expansion, and testing plans Drive measurable improvements in CAC, ROAS, conversion rate, and customer LTV Oversee daily performance pacing and ensure efficient deployment of a multi-million-dollar budget Establish clear KPIs, build structured performance reviews, and ensure transparent reporting to senior leadership Lead creative and messaging needs for paid channels in partnership with integrated marketing Personally build, launch, QA, and optimize campaigns in-platform when needed, ensuring operational excellence and hands-on ownership of core channels Lead weekly performance huddles, synthesize insights, and drive clear recommendations across teams Experimentation, Analytics & Martech Translate business goals into structured testing agendas across acquisition, conversion, and audience targeting Partner with analytics to develop dashboards, channel reporting, and actionable insights Manage the attribution and measurement setup, leveraging tools such as GA/GA4, Rockerbox (or equivalents), and platform-level analytics Oversee the configuration and optimization of core marketing technology platforms (ad tech, experimentation tools, analytics stack, feeds, etc.) Ensure tracking accuracy, data integrity, and strong governance across performance marketing workflows Team Leadership & Vendor Management Manage and mentor an analyst, providing direction on analysis, testing, and operational excellence Guide cross-functional contributors (analytics, marketing operations) supporting performance marketing initiatives Own high-touch relationships with key platform reps (Google, Meta, Pinterest, Tatari), securing access to insights, innovations, and channel support Manage day-to-day relationships with agencies, platforms, and external partners, ensuring accountability, clarity, and performance Set standards for quality, responsiveness, and prioritization across the extended team Cross-Functional Collaboration Collaborate closely with integrated and brand marketing to align messaging, audience strategy, and creative testing Work with product and engineering teams to shape onsite optimization efforts, including landing pages, funnels, and testing frameworks Influence the Martech and analytics roadmap to unlock new capabilities across targeting, tracking, personalization, and conversion Partner with finance on forecasting, budgeting, and performance expectations, ensuring transparency and alignment Provide clear insights and recommendations to senior leadership to inform quarterly and annual planning Content & Campaign Leadership Own and manage the integrated content and campaign calendar across all channels, ensuring alignment with business goals and brand priorities. Lead cross-functional collaboration with internal teams and external partners to deliver compelling, high-quality content that resonates with target audiences. Use performance metrics and market insights to continually optimize campaigns and refine strategies. Creative Strategy & Oversight Lead agency and partner relationships, providing clear briefs, actionable feedback, and brand direction to ensure all creative output is on-strategy and on-brand. Manage timelines, budgets, and deliverables to ensure high-quality execution within scope. Leverage customer insights and performance data to evolve creative approaches, channels, and partnerships for stronger ROI. Anticipate and interpret consumer and industry trends to keep DesignShop relevant and differentiated. Marketing Channel Ownership Oversee affiliate, influencer, and brand marketing programs, managing both direct reports and agency support. Develop and execute strategies across key brand-building channels, including TV/CTV, Direct Mail, and emerging platforms. Build and nurture relationships with partners, influencers, and affiliates to expand reach, credibility, and advocacy. Monitor campaign effectiveness and use data to optimize tactics for measurable brand and business impact. Brand Stewardship & Advocacy Ensure consistent brand expression across all marketing touchpoints, safeguarding a cohesive and recognizable identity. Champion the voice of the customer, using insights to strengthen brand storytelling and customer connection. Drive innovation in brand marketing by staying current with industry best practices and exploring new opportunities for engagement. What you'll bring 7+ years of progressive experience in performance marketing, ideally within a consumer-focused e-commerce environment Track record of owning and scaling high-performance acquisition channels (e.g., Search, Social, TV/CTV) Demonstrated ability to manage and optimize multi-million-dollar marketing budgets Strong analytical capabilities, including proficiency in GA/GA4 and comfort working with data tools (e.g., Tableau, SQL or similar) to drive insights and forecasting Experience managing and improving marketing technology platforms (ad tech, attribution, experimentation, analytics) Familiarity with performance measurement frameworks, attribution models, and structured A/B testing Proven ability to lead, mentor, and develop analysts or early-career team members Skilled communicator who can translate data into clear recommendations and influence senior leadership Ability to manage agencies, vendors, and cross-functional partners with clarity and accountability Hands-on operator with strong ownership and a bias for action Comfortable moving between high-level strategy and detailed execution Analytical, test-driven thinker who uses data to guide decisions and prioritize impact Pragmatic risk-taker who experiments thoughtfully in pursuit of breakout performance Technically curious and eager to adopt new tools, methodologies, and channels when appropriate Collaborative leader who builds strong relationships across marketing, product, engineering, and data Entrepreneurial and energized by building within a fast-moving, high-growth environment Committed to continuous learning and staying ahead of industry trends What you'll get from us: Our people : If you thrive in an inclusive, innovative, and fast-paced organization, look no further! You will get to work alongside some of the brightest minds - Join a genuinely fun and supportive workplace where we keep our employees consistently engaged through internal communication and corporate events Relaxation and Celebrations : Flexible PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect). Health Benefits : We contribute to your medical, dental, vision and short-term/long-term disability plans and have a strong employee assistance program. Plan for your Retirement : 401(k) eligible after your first 90 day's employed! Giving Back : We sponsor multiple events throughout the year to help out our communities. You will receive time off to give back as well. Growth : We'll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters! Flexible Work Schedules : With business units and employees across the globe, Material Technologies has embraced a hybrid working model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both. About Material Bank Material Bank is the world's largest material marketplace for the architecture and design industry, providing the fastest and most powerful way to search and sample materials. Material Bank connects design professionals to hundreds of manufacturers through facilitating brand discovery, rep engagement, and material sampling. Material Bank has transformed the way an entire industry discovers and samples materials. By removing the friction that exists in the process, we drive business between architects and designers (members) and our Brand Partners (clients). Our powerful material database and proprietary robotic distribution facility allow members to order samples until midnight (ET) to be delivered free of charge anywhere in the US, in one box, by 10:30 AM the next morning. Connect with us and discover your career at Material Bank. -- Material Bank is proud to be an equal opportunity employer. We value diversity, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status or other status protected under any applicable federal, state or local law.
    $105k-152k yearly est. Auto-Apply 21d ago
  • Content Management Lead Specialist

    MFS Investment Management 4.8company rating

    Boston, MA jobs

    At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures. THE ROLE Working in close partnership with digital publishing, the Senior Strategist of Taxonomy, and members of the content creation teams at MFS, the Content Management Lead Specialist assists in defining the standards and practices for digital content management and metadata application at MFS, communicates these standards to appropriate teams, and ensures that these standards are being regularly measured and met. This role will ensure that how we create, structure, manage, and label our digital content is aligned with business needs and evolves to support future digital capabilities and experiences. Extensive collaboration with internal partners and digital content owners is required, notably to identify content quality issues and to coordinate the correct mix of standards, communication, and cleanup to resolve problems. As an expert in content management and metadata practices and their impact on digital processes and experiences, this role should drive continual innovation and improvement in the tools and techniques that are used for content creation and publishing at MFS. WHAT YOU WILL DO Content Organization & Metadata Standards: Ensure digital assets are meticulously organized in alignment with published standards, tagged with appropriate metadata, and comply with brand, compliance, and quality guidelines. Documentation & Training: Develop, document, and communicate content publishing and tagging standards. Provide training for MFS team members to ensure ongoing adherence to these standards. Audits & Quality Assurance: Maintain overall consistency and quality of metadata across the enterprise content collection. Lead periodic audits of asset metadata to ensure accuracy. Implement corrections, advocate for improvements, and provide training opportunities to content owners where necessary. Stakeholder Interaction: Serve as the primary contact point within the Digital Publishing organization for metadata-related inquiries, bulk change or cleanup requests, and issue resolution. Tool Administration: Serve as the system administrator for the AEM DAM folder structure, ensuring optimal functionality and configuration. Collaboration for Innovation: Work closely with the Manager of Digital Publishing to design new approaches that enhance productivity, enable automation, improve asset findability, and innovate content management practices. Taxonomy Coordination: Collaborate with the Taxonomy Strategist to define, update, and implement metadata standards based on changes in the enterprise taxonomy. Continuous Improvement: Identify opportunities for cleanup and improvement within the digital asset library and advocate for prioritization of these initiatives. Publishing Updates: Own the folder structure design in AEM, perform necessary configuration changes, and execute publishing updates as required. Content Metrics Tracking: Maintain and track metrics related to content quality and publishing automation success to ensure ongoing process improvement. WHAT WE ARE LOOKING FOR Bachelor's degree in Library Science, Information Management, Digital Media, or a related field. A Master's degree in Library and Information Science (MLIS) or similar specialization is a plus. Minimum of 5-6+ years of experience in digital content management, metadata application, or digital asset management, preferably within the financial services sector or a similar industry. Proven experience with content management systems (CMS) and digital asset management (DAM) platforms, particularly Adobe Experience Manager (AEM). Familiarity with structured content organization, folder structure design, and digital publishing processes. Skilled in tools and technologies relevant to content management and metadata management, including automation solutions. Excellent written and verbal communication skills for documenting standards, developing training materials, and interacting with stakeholders. Demonstrated ability to work independently to lead initiatives, drive innovation, and advocate for improvements in content management practices. Strong problem-solving skills to address metadata-related inquiries, implement corrections, and resolve content quality issues. Ability to work well under pressure, manage multiple projects simultaneously and meet stringent deadlines. Knowledge of compliance and quality assurance processes related to content creation and publishing in the financial services sector a plus. PREFERRED SKILLS, QUALIFICATIONS & EXPERIENCE Bachelor's degree, progress towards industry designation (CFA, IMC, etc.), or equivalent experience. Possesses previous experience related to assigned business unit with a high aptitude to acquire in-depth understanding of MFS products and services. #LI-JN1 Base Salary Range: $85,500.00 - $122,500.00 This position is eligible for competitive incentive bonus. At MFS, we believe in fair and transparent compensation. For that reason, we're including the salary range for this position. This range reflects our good-faith expectation for what we'll pay depending on the candidate's experience, training and education. In addition to the salary, we also offer significant and competitive incentive compensation based on both individual and company performance. Other components of our Total Rewards Package include: MFS contributes an amount equal to 15% of your base salary to your retirement account that is separate from the company -sponsored 401(k) Education Assistance: MFS contributes $100 monthly up to $10,000 lifetime maximum directly to loan provider Education Assistance: Tuition reimbursement up to $8,000 annually Education Assistance: Access to discounted tutors and college coaches Generous time off and fully paid leaves including 20-weeks for maternity, 12-weeks for parental and caregiver leaves Choice of medical and dental plans and an and an employer contribution into the Health Savings Account Tax deferred commuter benefits & flexible spending accounts (medical & dependent care) Wellness Programs: Robust wellness webinars, employee assistance program with a focus on mental health, subsidized fitness benefit via Wellhub (formerly Gympass), where you can workout at gyms, studios and boutique fitness locations near you, join virtual personal training sessions and access a wide variety of well-being apps Our compensation philosophy is to pay competitively for talent while ensuring equity across employees performing comparable work. We are committed to transparency - if you have questions about how we arrived at this range or what additional benefits and bonus opportunities come with the role, we'll be happy to discuss them #LI-HYBRID At MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others. MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting. If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at ************ or email talent_******************* for assistance. MFS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document, linked for your reference.
    $85.5k-122.5k yearly Auto-Apply 22d ago
  • Operations Lead Specialist

    MFS Investment Management 4.8company rating

    Boston, MA jobs

    At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures. THE ROLE The Operations Lead Specialist supports the Legal, Compliance, Enterprise Risk Management (LCERM) Director and LCERM Division focusing on project and other technical and operational support needed to carry out their responsibilities. This role will focus on being the audit liaison and identifying, addressing, and reporting on the support provided by the LCERM Operations team. The LCERM Lead Specialist will train junior members of the department. Facilitates key communications in a consistently professional, efficient and effective manner. WHAT YOU WILL DO Collaborate with cross-functional teams, providing advice on process improvement opportunities across the LCERM Division. Appraise implementation of tools within LCERM to streamline new or existing practices. Work with Senior members of the Division collaborating with gap review of processes and creating and maintaining process and procedure documentation. Evaluate the effectiveness of controls through the application of knowledge of technical and business processes and internal control systems. Work with members of LCERM on departmental matters as needed (such as budgeting process, audit liaison and technology). Execute additional duties and responsibilities as needed, including supporting various other LCERM operations work streams, meeting planning and preparation. Support strategic planning of the Intranet sites owned by the LCERM Division. Provide widespread support to LCERM and assist with ad-hoc tasks and special projects. WHAT WE ARE LOOKING FOR Bachelor's degree or equivalent, 5-6+ years of experience. Internal audit or risk and control experience. Proven track record of collaborating in a fast-paced environment with cross-functional groups to set objectives and produce meaningful results, successfully managing multiple deadlines. Strong experience in developing, implementing, and using technology solutions. Demonstrated ability to work independently with minimum guidance. Ability to solve complex problems and move projects forward by gaining support needed from others while working in a cross-functional role. Excellent communication skills, both verbal and written, and the ability to liaise with senior management, peers, and other team members. Flexible and adaptable, Excellent analytical skills, with high sensitivity to details and quality as well as excellent problem-solving. Initiative-taking and able to identify issues, risks, and potential liabilities in order to report these matters to partner teams. Advanced knowledge of Microsoft Office Suite. #LI-JN1 Base Salary Range: $76,500.00 - $109,500.00 This position is eligible for competitive incentive bonus. At MFS, we believe in fair and transparent compensation. For that reason, we're including the salary range for this position. This range reflects our good-faith expectation for what we'll pay depending on the candidate's experience, training and education. In addition to the salary, we also offer significant and competitive incentive compensation based on both individual and company performance. Other components of our Total Rewards Package include: MFS contributes an amount equal to 15% of your base salary to your retirement account that is separate from the company -sponsored 401(k) Education Assistance: MFS contributes $100 monthly up to $10,000 lifetime maximum directly to loan provider Education Assistance: Tuition reimbursement up to $8,000 annually Education Assistance: Access to discounted tutors and college coaches Generous time off and fully paid leaves including 20-weeks for maternity, 12-weeks for parental and caregiver leaves Choice of medical and dental plans and an and an employer contribution into the Health Savings Account Tax deferred commuter benefits & flexible spending accounts (medical & dependent care) Wellness Programs: Robust wellness webinars, employee assistance program with a focus on mental health, subsidized fitness benefit via Wellhub (formerly Gympass), where you can workout at gyms, studios and boutique fitness locations near you, join virtual personal training sessions and access a wide variety of well-being apps Our compensation philosophy is to pay competitively for talent while ensuring equity across employees performing comparable work. We are committed to transparency - if you have questions about how we arrived at this range or what additional benefits and bonus opportunities come with the role, we'll be happy to discuss them #LI-HYBRID At MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others. MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting. If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at ************ or email talent_******************* for assistance. MFS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document, linked for your reference.
    $76.5k-109.5k yearly Auto-Apply 29d ago
  • Senior Lead Wealth Planning Strategist

    Wells Fargo 4.6company rating

    Boston, MA jobs

    **About this role:** The Senior Lead Wealth Planning Strategist plays a significant role in deepening and broadening relationships with existing clients, as well as developing/bringing new client relationships of $10MM+ into Wealth & Investment Management. **In this role, you will:** + Provide customized wealth planning advice to clients and prospects, based on deep client discovery and understanding of client goals and objectives + Work with Advisors to develop business opportunities with clients and prospects + Focus on cash flow analysis, insurance analysis, education funding analysis, executive compensation issues and stock option analysis, asset allocation analysis, income tax planning, charitable planning, business succession, asset protection, and estate and wealth transfer strategies + Provide support as a subject-matter expert to clients and Advisors around wealth planning content, services, and solutions + Coach and educate Advisors to independently implement wealth planning advice to other clients + Prioritize consulting and interactions with Advisors to serve largest and most complex clients + Present wealth planning advice during client meetings in clear, concise, and actionable manner + Collaborate with internal and external partners to promote wealth planning both internally and externally + Adhere to all planning and risk protocols and procedures ** Required Qualifications:** + 7+ years of Wealth Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education **Desired Qualifications:** + 10+ years comprehensive financial planning experience with U/HNW clients, including, but not limited to, financing planning, goals-based investing, private banking, retirement strategies, and other U/HNW solutions + 10+ years of wealth transfer and planning experience with U/HNW clients + Advance degrees and/or professional designations/licenses, such as J.D., MBA, M.S. in Taxation, or CPA, Certified Financial Planner (CFP), and/or Chartered Financial Analyst (CFA) strongly preferred + Deep experience with clients in the $25+ million net worth segment + Professional network and local market knowledge in location and location markets **Job Expectations:** + Ability to travel up to 25% of the time **Pay Range** Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $185,000.00 - $300,000.00 **Benefits** Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees. + Health benefits + 401(k) Plan + Paid time off + Disability benefits + Life insurance, critical illness insurance, and accident insurance + Parental leave + Critical caregiving leave + Discounts and savings + Commuter benefits + Tuition reimbursement + Scholarships for dependent children + Adoption reimbursement **Posting End Date:** 5 Jan 2026 ***** **_Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-494862
    $185k-300k yearly 60d+ ago
  • Senior Lead Wealth Planning Strategist

    Wells Fargo 4.6company rating

    Boston, MA jobs

    About this role: The Senior Lead Wealth Planning Strategist plays a significant role in deepening and broadening relationships with existing clients, as well as developing/bringing new client relationships of $10MM+ into Wealth & Investment Management. In this role, you will: * Provide customized wealth planning advice to clients and prospects, based on deep client discovery and understanding of client goals and objectives * Work with Advisors to develop business opportunities with clients and prospects * Focus on cash flow analysis, insurance analysis, education funding analysis, executive compensation issues and stock option analysis, asset allocation analysis, income tax planning, charitable planning, business succession, asset protection, and estate and wealth transfer strategies * Provide support as a subject-matter expert to clients and Advisors around wealth planning content, services, and solutions * Coach and educate Advisors to independently implement wealth planning advice to other clients * Prioritize consulting and interactions with Advisors to serve largest and most complex clients * Present wealth planning advice during client meetings in clear, concise, and actionable manner * Collaborate with internal and external partners to promote wealth planning both internally and externally * Adhere to all planning and risk protocols and procedures Required Qualifications: * 7+ years of Wealth Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * 10+ years comprehensive financial planning experience with U/HNW clients, including, but not limited to, financing planning, goals-based investing, private banking, retirement strategies, and other U/HNW solutions * 10+ years of wealth transfer and planning experience with U/HNW clients * Advance degrees and/or professional designations/licenses, such as J.D., MBA, M.S. in Taxation, or CPA, Certified Financial Planner (CFP), and/or Chartered Financial Analyst (CFA) strongly preferred * Deep experience with clients in the $25+ million net worth segment * Professional network and local market knowledge in location and location markets Job Expectations: * Ability to travel up to 25% of the time Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $185,000.00 - $300,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 5 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $185k-300k yearly 43d ago
  • FLOAT CUSTOMER SERVICE SUPERVISOR

    Baycoast Bank 3.9company rating

    Berkley, MA jobs

    FLOATING CUSTOMER SERVICE SUPERVISOR DEPARTMENT: COMMUNITY BANKING/BRANCH ADMINISTRATION LEVEL: 105 LOCATION: Metro West Region, Needs to be available to Float between our Foxborough, Berkley, & N Dighton Branches - May be eligible for Mileage Reimbursement Bilingual: Spanish/Portuguese a plus FUNCTION: N/A Under the direction of the Regional Manager, the Float Customer Service Supervisor is at the forefront of customer interactions that provides high quality service that earns the long-term loyalty of our customers at various locations, where needed . Leverages communication skills and banking knowledge to engage with customers. Understands customer's needs which will provide financial solutions and advice to resolve issues and help customers achieve their financial goals. Responsible for the daily supervision of the branch teller staff, creating a high-quality service team that earns the long-term loyalty of the customers. Oversees and conducts the accurate processing of various customer transactions. The Float CSS coaches the teller team in all aspects of relationship development, service, and operations, responding to customer inquiries by answering questions, resolving problems or referring customers to the appropriate personnel. The Supervisor is responsible for the daily control of the branch's main vault, distributing and receiving cash to/from the staff. Demonstrates a willingness to do more than is required or expected by embracing the Bank's mission statement and core values, which will improve results and morale as well as create new opportunities. RESPONSIBILITIES: RELATIONSHIP DEVELOPMENT AND SERVICE Be the face of BayCoast Bank, presenting a professional, friendly, and helpful appearance with every interaction and ensuring that the teller staff consistently provides high quality customer service. Effectively engages with customer inquiries in a courteous and efficient manner according to the Bank's problem resolutions procedures. Accurately processes various customer transactions. Leverages problem-solving by speaking clearly and persuasively in positive and negative situations. Listens and obtains clarification. Models and promotes Customer Centric service standards to the teller staff. Initiates contact with customers to ensure satisfaction. Enthusiastically participates in and supports Bank-sponsored marketing initiatives, sales meetings, training programs and campaigns/contests. Promotes a desire to help or serve both internal and external customers, to understand and meet their needs. Serves as an active member of the office customer service team with opening deposit accounts, taking loan applications, problem solving and providing Solutions to customers. Embraces the Bank's commitment to Solutions by seeking and recognizing opportunities to refer our customers and new business to different areas of the Bank, BayCoast Insurance, BayCoast Financial Services, Plimoth Investment Advisors, and Baycoast Mortgage Uses Salesforce to track identified tasks, leads, and opportunities. Strongly encouraged to utilize and track referrals through Solutions to ensure proper credit and recognition. Strives to meet and exceed branch initiatives and goals. Seeks and promotes opportunities to provide Merchant Services and Elan credit card products to customers. Maintains a current registration with the Nationwide Multistate Licensing System (NMLS). STAFFING AND COACHING Manages the daily staffing schedule and maintains a smooth workflow behind the teller line. Motivates, trains, and coaches the staff to improve relationship development and service skills. Provides guidance to subordinates in the more complex or non-routine aspects of their work. Consistently ensures staff adherence to bank policies and procedures regarding branch operations, security, and employment practices. Motivates staff to improve product knowledge through periodic testing. Exhibits confidence in self and others; inspires and motivates others to perform well. Effectively influences actions and opinions of others; accepts feedback from others. Gives appropriate recognition to others. Provides training to new tellers, as needed. Coaches each staff member to provide exceptional service by completing monthly Observations and establishing action plans. Participates as a “team player” to accomplish branch tasks. Helps staff to develop their skills in order to achieve their goals which assist in their career path development. OPERATIONAL Responsible for overseeing the daily supervision of the teller line while performing the following duties: Responsible for the daily control of the vault, placing orders for cash in order to maintain an adequate on-hand cash supply. Ensures the security of the main branch cash, supplying and receiving cash to/from tellers when needed and is responsible for its settlement at days end. In the absence of the manager and when there is no Asst. Mngr. assigned, may be responsible for the daily operations of the branch and monthly and quarterly branch reports. Balances the ATM, night deposit and subject to verification bags daily. Issues Debit/ATM cards through Card @ Once and performs maintenance when cards are compromised due to lost, stolen or fraud. Demonstrates complete knowledge of Customer Service Associate (teller) transactions and performs Customer Service Associate (teller) transactions & other duties as needed. Consistently produces and exceeds the expected volume of teller transactions; adhering to the established teller difference limits. Prepares source documents completely and accurately and processes the appropriate paperwork correctly and promptly. Ensures monthly cash audits are completed/submitted on a timely basis. Maintains a high degree of accuracy, organization, and productivity in overseeing and conducting customer transactions. Signs bank checks, approves certain checks for encashment, and overrides certain transactions in accordance with proper procedures. Assists the Supervisory Staff in monitoring service performance and reports incidents to Branch Manager or Assistant Branch Manager. Assists in communicating goals and evaluating performance vs. goals set. Has a commanding knowledge of the features and benefits of BayCoast Bank products and services, ensuring the staff is also knowledgeable in products and services. Assists with the safe deposit box function. Process wire transfer request and approves wires in accordance with proper procedures. Accurately completes the loan application process. Inventories and orders branch supplies, as needed. Quickly responds to internal inquiries from other departments or areas. Maintains a neat, organized work area. Is responsible for opening and/or closing the branch in the absence of the Manager and Assistant Manager. Adheres to the Banks confidentiality policy and the safeguarding of customer information. Participates in Bank sponsored community events and organizations. Attends all required trainings/meetings as assigned or scheduled. Performs additional duties as requested. Knowledge/Skills/Experience Requirements: Minimum 1- year experience as a teller in a bank or other financial institution. Strong supervisory and interpersonal communications skills. A thorough understanding of teller operations. Professional telephone communications skills. Enthusiastic, customer- focused team player. Organized and dependable. Good knowledge of bank terminology, products and services. Skilled in typing and general use of office equipment. Ability to work accurately with figures and to perform detailed work. Positive and helpful attitude. Physical/Work Condition Requirements: In the performance of respective tasks and duties, the employee is expected to successfully perform the essential functions of the position. Reasonable employee accommodation for physical or mental disabilities will be considered on a case-by-case basis. While performing duties the employee is required to sit, talk, hear, lift up to 50 lbs. pull open and close the vault or cash safe door, and may be required to work evenings and/or weekends, attend remote meetings and/or travel. Equipment Used: General office/bank equipment. Computer, printer, coin machine bill counter, copier, scanner, FAX, Card @ Once instant Debit/ATM card printer, safe deposit time recorder, alarm system, surveillance monitoring system.
    $31k-37k yearly est. Auto-Apply 42d ago
  • Fraud Analytics and Innovation Senior Leader - Industry Trends and Capabilities Leader

    Bank of America 4.7company rating

    Boston, MA jobs

    Charlotte, North Carolina;Plano, Texas; Richmond, Virginia; Sun City West, Arizona; Boston, Massachusetts; Chandler, Arizona; Tampa, Florida; Chicago, Illinois; Jacksonville, Florida; Newark, Delaware; Phoenix, Arizona; Chandler, Arizona **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (************************************************************************************************************************************************************* **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Summary:** This job is responsible for managing a group of team leaders and employees who develop strategies and drive analytics to understand portfolio risk, increase profitability, and optimize operational performance. Key responsibilities include setting strategic priorities for the team, identifying trends, and leading efforts to maximize risk versus return for the business unit. Job expectations include using data and analytics to solve complex problems, coaching and developing employees, and partnering across technology, product, and risk leadership to drive performance. We are seeking a visionary Senior Fraud Strategy Leader to join our Fraud Strategic Enablement team within Client Protection at Bank of America. This role is pivotal in helping to shape the Bank's fraud prevention strategy and investment roadmap by building /leading the program to develop strategic insights into global fraud trends (particularly AI-driven). This role will be required to be able to develop structured, industry-level assessments of risks and solutions in line with what you would expect from top-tier strategy consultants or leading research firms like Gartner. In addition to driving this proactive strategic assessment, this leader will also have accountability for selecting and driving the evaluation and testing of promising industry fraud prevention and detection tools. This is a fantastic opportunity for an experienced, strategic leader to have a direct impact on the forward-looking fraud risk management strategy at one of the world's largest banks. This position demands a blend of strategic thinking, deep fraud expertise, and executive-level influence. **Responsibilities:** + Establishes department-wide strategies and oversees portfolio trend analysis, forecasting, and risk/control performance + Leads innovation by identifying and championing large scale initiatives that improve the risk management, profitability, and control oversight of risks for their business unit(s) + Identifies business trends based on economic and portfolio conditions and communicates findings to senior management + Coaches employees on best practices for structuring complex problems, performing analysis, and communicating the results and implications of their work + Builds and maintains strategic relationships with peers and counterparts across product, technology, and business control functions + Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance + Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics + Supports execution of large scale projects, such as platform conversions or new project integrations, by conducting advanced reporting and drawing analytics based insights + Leverage industry insights, news articles, vendor relationships, and hands-on research to developing an ongoing assessment of global fraud trends, emerging risks from AI, and how these will likely impact clients and the Bank. Create and share across the enterprise a structured framework around these risks using consulting-style frameworks and assessments. + Monitor Regulatory and Industry Developments: Stay ahead of evolving regulations, threats, and industry research, translating these into actionable strategies. + Analyzing vendor roadmaps and R&D pipelines to identify how their capabilities can proactively address evolving threats like synthetic identities, account takeover via deepfakes, or supply chain fraud in a post-quantum era. + Internally, lead knowledge-sharing programs such as executive workshops, fraud strategy forums, and innovation labs to disseminate cutting-edge insights across departments, fostering a culture of continuous learning and proactive risk awareness. + Lead the selection and evaluation of promising 3rd party solutions: + Use strategic assessment, industry intelligence, and hands on discussions and evaluations with vendors to develop a clear framework for evaluating existing vendor solutions and their applicability to emerging risks. Drive assessments and consensus on which solutions are worth further exploration and evaluation / pilots. Lead pilot programs for cutting-edge solutions while ensuring alignment with ethical AI practices and privacy standards. + Conducting comprehensive vendor due diligence and RFP (Request for Proposal) processes, evaluating offerings from leading fraud detection providers against criteria such as scalability, innovation potential, integration feasibility, and cost-effectiveness. + Lead Vendor Evaluations and Strategic Partnerships: Lead the assessment and selection of external vendors and technology partners to enhance the bank's fraud prevention capabilities, including + Facilitating proof-of-concept (POC) trials and pilot implementations to test vendor solutions in real-world scenarios, measuring performance against key metrics like false positive rates, detection accuracy, and adaptability to regulatory changes **Required Qualifications:** + 10+ years in fraud strategy, risk management, or related fields within financial services, consulting, or research environments. + Bachelor's degree in Business, Engineering, Finance, Computer Science, or a related field **Desired Qualifications:** + Master's degree (e.g., MBA) or equivalent professional certifications preferred. + Proven track record in executive-level strategy roles at a tier 1 consulting firm, or a major Financial Services institution. + Deep expertise in fraud trends, including cyber threats, insider risks, and emerging technologies. + Strong analytical skills with proficiency in data modeling, scenario planning, and strategic frameworks. + Executive Level Influence: Ability to collaborate internally and externally at the executive and expert-levels to develop new insights, socialize impacts, and build advocacy and awareness. + Ability to navigate ambiguity in a complex environment, balancing strategic vision with tactical execution. **Skills:** + Strategic Thought Leadership + Business Analytics + Data and Trend Analysis + Fraud Management + Problem Solving + Artificial intelligence / Machine Learning + Innovative Thinking + Statistical Design of Experiments and Solution Testing + Presentation Skills + Risk Management + Oral and Written Communications _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. _ **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $110k-139k yearly est. 60d+ ago

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