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Coffee attendant skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical coffee attendant skills. We ranked the top skills for coffee attendants based on the percentage of resumes they appeared on. For example, 41.6% of coffee attendant resumes contained micros as a skill. Continue reading to find out what skills a coffee attendant needs to be successful in the workplace.

15 coffee attendant skills for your resume and career

1. Micros

Here's how coffee attendants use micros:
  • Take orders, record in MICROS system (POS) and prepare food and coffee beverages.
  • Take customer orders on the Micros machine and take payment.

2. Coffee Beverages

Here's how coffee attendants use coffee beverages:
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Make smoothies, juices, and coffee beverages.

3. Wine

Here's how coffee attendants use wine:
  • Participated in classes to help with knowledge of different brands of beer, wine, and spirits.
  • Perform food preparation and serving duties, such as carving meat and serving wine and liquor as well as beer.

4. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how coffee attendants use pos:
  • Maintain ticket booth in the collection of general admission fees to the theme park and issue ride passes using POS software.
  • Operate POS cash register to manage cash, credit, and debit card transactions for sold items.

5. Cash Handling

Here's how coffee attendants use cash handling:
  • Processed food and beverage transactions including extensive cash handling.
  • Cash Handling-both manual and using computerized registers.

6. Guest Satisfaction

Here's how coffee attendants use guest satisfaction:
  • Catered first-rate table service and fostered guest satisfaction in a popular family-owned cozy breakfast restaurant during the busy summer season.
  • Facilitated lines of communication with golf shop to ensure efficiency of course operations and guest satisfaction.

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7. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how coffee attendants use customer service:
  • Provide hotel guests with exceptional hospitality and customer service.
  • Provide excellent customer service; give information on menu items, and directions to local tourist destinations.

8. Food Handling

Here's how coffee attendants use food handling:
  • Received in depth training for proper food handling techniques including proper freezer placement, appropriate food temperature and equipment cleaning process.
  • Train new waiters and floor staff on guest service expectations, safety procedures, proper food handling and restaurant protocols.

9. Food Service

The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.

Here's how coffee attendants use food service:
  • Provided food service within a small team that included cashiering, and food preparation duties.
  • Prepare food and maintain stock of food service areas.

10. Coffee Drink Menu

Here's how coffee attendants use coffee drink menu:
  • Educated customers by presenting and explaining the coffee drink menu; answering questions.

11. Brew

Here's how coffee attendants use brew:
  • Brew coffee and tea, and fill containers with requested beverages.
  • Brew, sell, promote & prepare beverages according to established recipes and standards.

12. Food Products

Food products are the types of various food items that are created and processed to be sold as a product. These products are consumed by humans for nourishment and are mostly processed and created in a huge factory. Tinned goods, milk, meat, etc are the most common food products, and they are not limited to any specific kind except tobacco, beers, and alcohol as they are not considered food products.

Here's how coffee attendants use food products:
  • Provided quality service through serving of beverages and food products.
  • Maintain constant awareness pertaining to food products within specified banquet dessert.

13. Room Service

Here's how coffee attendants use room service:
  • Assisted associates with the operation of the outlets (bar, gift shop, room service & restaurant).
  • Take room service orders and coordinate the deliveries of the orders.

14. Starbucks

Starbucks is a chain of coffee shops that originated in Seattle, Washington. The chain is known for its variety of drinks--including frozen coffees called frappuccinos, seasonal drinks, and a "secret menu"--and ambience of modern bohemian café. The brand is also associated with luxury and comfort that many people enjoy in and outside the store location.

Here's how coffee attendants use starbucks:
  • Operated Starbucks maintaining inventory along with performing assign managerial duties.
  • Have freshly brewed Starbucks coffee, iced coffee and iced tea ready at all times.

15. Customer Orders

Here's how coffee attendants use customer orders:
  • Prepared customer orders quickly and accurately.
  • Verified completeness of customer orders in hotel kitchen, dining room, restaurant, and service bar.
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List of coffee attendant skills to add to your resume

Coffee attendant skills

The most important skills for a coffee attendant resume and required skills for a coffee attendant to have include:

  • Micros
  • Coffee Beverages
  • Wine
  • POS
  • Cash Handling
  • Guest Satisfaction
  • Customer Service
  • Food Handling
  • Food Service
  • Coffee Drink Menu
  • Brew
  • Food Products
  • Room Service
  • Starbucks
  • Customer Orders
  • Coffee Orders
  • Hotel Guests
  • Stock Room

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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