Medical Assistant jobs at Coffee Regional Medical Center - 58 jobs
Medical Assistant
Coffee Regional Medical C 4.2
Medical assistant job at Coffee Regional Medical Center
Job Description
MedicalAssistant
Performs a variety of patient care activities and assists physicians.
Greets and assists all patients and visitors in the office and by telephone, gathers demographic and insurance information, enters information into the practice management system and schedules appointments.
Checks out patients, collects payments, completes referral/testing/Ambulatory Surgery appointments and checks precertification requirements.
Triages patients.
Answers patient calls.
Stocks supplies.
Meets office protocols.
QUALIFICATIONS
Knowledge, Skills and Abilities
Excellent customer service skills.
Reads and understands the English language.
Ability to think critically and analytically with little or no supervision
Ability to work effectively in situations of high stress and conflict and communicate goals and outcomes.
Ability to process information and prioritize
Possesses exceptional verbal and written communication skills
Possesses independent work habits, is self-reliant and self-directed
Ability to learn, adapt, and change as required by the job functions
Ability to maintain absolute confidentiality of material and information accessed and reviewed
Basic computer literacy
Ability to move freely, reach, bend, and complete light lifting
Ability to use good body mechanics while performing daily job functions and ability to follow specific OSHA guidelines
Ability to maintain attendance to meet standard job practices
Education
High School diploma or GED required. Medicalassistant certification required.
Licensure
MedicalAssistant certification required
Experience
1+ years physician practice related experience or equivalent preferred.
Interpersonal skills
Essential technical/motor skills
Essential physical requirements
Sedentary: Exert up to 10 lb. of force occasionally and/or a minute amount frequently - Greater then 75%
Essential mental requirements
Essential sensory requirements
Other
Experience with Microsoft Word and Excel preferred.
Excellent customer service skills required.
Patient care clinical skills required.
Bilingual, Spanish fluency, both written and speaking skills desired.
Equipment used
OTHER QUALIFICATIONS
Exposure to hazards (body fluid exposure level)
Level I
Age of Patient Populations Served
Infants 30 days - 1 year
Children 1 - 12 years
Adolescents 13 - 18 years
Adults 19 - 70 years
Geriatrics - 70+ years
STANDARDS OF PERFORMANCE
CRMC employees are devoted to serving our customers - including patients, physicians, fellow-employees and our community by adhering to the Standards of Performance. We are here to make all of our customers feel special.
Courteous - Employee is courteous in interactions with customers - patients, physicians, fellow-employees and our community.
Respectful and Confidential - Employee respects the rights of privacy of our patients. Ensures cultural differences are respected.
Responsive - Employee responds quickly, graciously and appropriately to customer needs. Employee thanks customers.
Gratitude and Attitude - Employee's behavior shows that he/she believes that each of us controls our own attitude and that what is important is not so much as what happens to us, but how we choose to react to it
Pride, Ownership, and Image - Employee accepts all the rights and responsibilities of being a part of the CRMC family.
Communication - Employee is personally accountable for positive communication with the customer - patients, family members and co-workers.
Teamwork - Employee contributes positively to the CRMC team and is committed to treating coworkers with courtesy, honesty and respect. Employee abides by the Time and Attendance Policy. Employee has team pride in the purpose of our work - saving lives.
JOB SPECIFIC DUTIES AND PERFORMANCE STANDARDS
Below are those tasks, duties, and responsibilities that comprise the means of accomplishing the position's purpose and objectives. These are critical or fundamental to the performance of the position. They are the major functions for which the person in the position is held accountable. Following are the essential functions of the position, along with the corresponding performance standards.
Patient Check in/Check out requirements including:
Greets and assists all patients and visitors within the office and by telephone.
Verify complete patient, guarantor and relative information upon patient check-in/check-out. Make every attempt to ensure proper patient identification using all possible means including, but not restricted to patient and guarantor social security number, legal name, date of birth and address.
Responsible and accountable for tasks necessary to properly identify, register, check-in/check-out patients in the practice management system all patients presenting for service. Must maintain acceptable accuracy rates.
Verify insurance benefits/ MCD_CMO, GBHC prior to office visit. Obtain Authorizations/ Precert prior to visit (if possible).
Ensure all physician orders meet current standards and policies. Obtain clarification on unclear or inappropriate orders. Determine proper patient processing according to physician orders.
Scheduling - Patient flow, obtaining required paperwork including:
Appropriately schedule patient appointments by following the practices procedures for scheduling/ rescheduling. Notifying patient of appropriate payment requirements.
Responsible for confirming appointments two days prior to scheduled appointment.
Ensure patient flow is professional, patient friendly and within department established time standards.
Ensure all required forms are in the chart prior to the patient receiving services. Obtain authorized signatures on all required forms including HIPPA, records release, annual, colpo, postpartum, ACOGS, etc.
Ensure schedule for the next day is printed and the charts are pulled and available.
Ensure office protocol for scheduling follow-up appointments is followed.
Assist in referral/testing/ASU appointments, ensuring that authorization/precert/referrals for office visits are obtained.
Accounting- obtaining method of payment from patient, balancing daily receipts including:
In the case of self pay patients, patients whose insurance does not cover visits or patients presenting for office procedures, collect appropriate payments for services to be rendered prior to the patient receiving services.
Identify third party payor coverage, ensure payor has been verified within the past three months and if not, immediately follow up with office staff who is verifying insurance prior to the patient receiving services.
Collects account deposits on patient's estimated or prior balances, co-pays, co-insurance and unpaid deductibles. Implement and comply with the financial policy guideline for payment arrangements.
Issue account receipts and ensure cash drawer balances accurately daily.
Protect the financial standing of the office by appropriately determining financial responsibility.
Maintain acceptable accuracy rate in accordance to departmental policies. Be responsible and accountable for individual check-ins/check-outs.
Must keep up to date on requirements from each insurance payor (Medicare, Medicaid, Commercial or private payors, Tricare, etc.) Adhere to external agency regulations.
Distribute appropriate information to patients according to pay source, including to, but not restricted to Medicare, Medicaid, and Champus.
Record Keeping and Correspondence including:
Facilitate patient paper flow for accurate and complete medical records, financial forms, and patient admission.
Computer entry of all information with accuracy.
Must keep abreast of current regulatory requirements including all state, federal and JCAHO regulations.
Maintain confidentiality of patient information to assure Patient Rights and the rights of others are protected in accordance to policy and procedure. Release information in accordance with established privacy guidelines.
Responsible for documenting all contact with patients, family, employer and third party payors.
Ensure supplies for charts are maintained and that charts are appropriately maintained
Ensure office forms are always copied from originals and kept stocked.
Send all new patients a letter after their initial visit.
Responsible for sending correspondence to patients as it is required/ necessary.
Document all “No show, Cancel, Cross & Walk Out” appointments on encounter form as well as document in patient's chart. Send a letter to the patient regarding the missed appointment.
Obtain authorized signatures on all required forms as necessary.
Patient care/ customer service responsibilities include:
Facilitate patient paper flow for accurate and complete medical records, financial forms, and patient admission.
Computer entry of all information with accuracy.
Must keep abreast of current regulatory requirements including all state, federal and JCAHO regulations.
Maintain confidentiality of patient information to assure Patient Rights and the rights of others are protected in accordance to policy and procedure. Release information in accordance with established privacy guidelines.
Responsible for documenting all contact with patients, family, employer and third party payors.
Ensure supplies for charts are maintained and that charts are appropriately maintained
Ensure office forms are always copied from originals and kept stocked.
Send all new patients a letter after their initial visit.
Responsible for sending correspondence to patients as it is required/ necessary.
Document all “No show, Cancel, Cross & Walk Out” appointments on encounter form as well as document in patient's chart. Send a letter to the patient regarding the missed appointment.
Obtain authorized signatures on all required forms as necessary.
Facility care responsibilities include:
Stock rooms daily with supplies.
Ensure that rooms are clean and ready for each new patient.
Responsible for setting up instruments/supplies for all procedures
Ensures that all logs are kept daily for refrigerator temperature control, weekly accu-check control logs, and monthly logs for review of expired medications and supplies.
Ensures that all medical supplies needed are kept in stock/ inventory
Responsible for ensuring the sterilization of medical equipment/supplies are done daily.
Responsible for upkeep of the autoclave- cleaning and added sterile water as needed.
Dispose of contaminated supplies and sharps appropriately.
Clerical Responsibilities include:
Ensure all services performed (by nurse and/or Physician) and diagnosis are accounted for- MUST be marked on encounter form for billing.
Document in chart required information: name, dosage, site of injection, Item #/NDC
Responsible for ensuring that doctor has completed orders (labs/x-rays) with required information (diagnosis listed prior to patient check out.
Review all ordered tests for accuracy and for Precert requirements before scheduled procedure. Obtain precert/authorization if required.
Ensures that labs, x-rays, and any follow-up appointments are attended by patient.
Responsible for entering clinical, demographic, and insurance information in correct lab computer system or complete written specimen forms on tests performed and billing them accordingly.
All medications must be signed out on the Medication Sign Out sheet- list required information - patient name, medication, and date. (This will be forwarded to the billing Office with daily encounter forms)
Ensures that all nurse call backs/refills/prescription requests are done in a timely manner.
Enter Reminders/ recalls as necessary.
Complete disability/medical leave papers accurately and timely (policy is within one week).
Assists with any operations of the office that are needed, including but not limited to filing, answering phones, etc.
All medication must be reviewed and approved by physician before calling in. These also must be documented on the treatment sheet in chart.
EDUCATION AND COMPETENCY
Attends all mandatory and department-specific education and training programs as required.
Attends all required education and training and can describe his/her responsibilities related to department safety and specific job related hazards.
Has met all required competencies for the evaluation period as evidenced by job specific competency evaluations.
$24k-28k yearly est. 24d ago
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Medical Assistant II Neuromuscular/ALS Clinic-PRN
Atrium Health 4.7
Macon, GA jobs
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MedicalAssistant II Neuromuscular/ALS Clinic-PRN
Macon, GA, United States
Shift: 1st
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$20k-27k yearly est. Auto-Apply 8d ago
Medical Assistant II Neuromuscular/ALS Clinic-PRN
Atrium Health 4.7
Macon, GA jobs
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MedicalAssistant II Neuromuscular/ALS Clinic-PRN
Macon, GA, United States
Shift: 1st
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$20k-27k yearly est. Auto-Apply 8d ago
Medical Assistant
Atrium Health 4.7
Macon, GA jobs
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MedicalAssistant
Macon, GA, United States
Shift: 1st
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$24k-29k yearly est. Auto-Apply 14d ago
Certified Medical Assistant
Atrium Health 4.7
Macon, GA jobs
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Certified MedicalAssistant
Macon, GA, United States
Shift: 1st
Job Type: Regular
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$24k-29k yearly est. Auto-Apply 20d ago
Medical Assistant Certified Primary Care Practice - Perry
Atrium Health 4.7
Macon, GA jobs
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MedicalAssistant Certified Primary Care Practice - Perry
Macon, GA, United States
Shift: Various
Job Type: Regular
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$24k-29k yearly est. Auto-Apply 28d ago
Medical Assistant I Med Grp
Atrium Health 4.7
Rome, GA jobs
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MedicalAssistant I Med Grp
Rome, GA, United States
Shift: 1st
Job Type: Regular
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$24k-29k yearly est. Auto-Apply 16d ago
Medical Assistant II Med Grp
Atrium Health 4.7
Rome, GA jobs
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MedicalAssistant II Med Grp
Rome, GA, United States
Shift: 1st
Job Type: Regular
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$24k-29k yearly est. Auto-Apply 22d ago
Medical Assistant Resource Team
Atrium Health 4.7
Rome, GA jobs
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MedicalAssistant Resource Team
Rome, GA, United States
Shift: Various
Job Type: Regular
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$24k-29k yearly est. Auto-Apply 20d ago
CMA
Atrium Health 4.7
Cedartown, GA jobs
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CMA
Cedartown, GA, United States
Shift: 1st
Job Type: Regular
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$24k-29k yearly est. Auto-Apply 8d ago
Lab Coordinator/ CMA
Atrium Health 4.7
Cedartown, GA jobs
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Lab Coordinator/ CMA
Cedartown, GA, United States
Shift: 1st
Job Type: Regular
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$24k-29k yearly est. Auto-Apply 8d ago
CMA Primary Care
Atrium Health 4.7
Cedartown, GA jobs
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CMA Primary Care
Cedartown, GA, United States
Shift: 1st
Job Type: Regular
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$24k-29k yearly est. Auto-Apply 8d ago
CMA Cedartown Urgent Care PRN
Atrium Health 4.7
Cedartown, GA jobs
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CMA Cedartown Urgent Care PRN
Cedartown, GA, United States
Shift: Various
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$24k-29k yearly est. Auto-Apply 8d ago
Medical Assistant I Med Grp
Atrium Health 4.7
Cartersville, GA jobs
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MedicalAssistant I Med Grp
Cartersville, GA, United States
Shift: 1st
Job Type: Regular
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$24k-29k yearly est. Auto-Apply 28d ago
Medical Assistant I Med Grp
Atrium Health 4.7
Cartersville, GA jobs
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MedicalAssistant I Med Grp
Cartersville, GA, United States
Shift: 1st
Job Type: Regular
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$24k-29k yearly est. Auto-Apply 20d ago
Medical Assistant I Med Grp
Atrium Health 4.7
Cartersville, GA jobs
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MedicalAssistant I Med Grp
Cartersville, GA, United States
Shift: 1st
Job Type: Regular
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$24k-29k yearly est. Auto-Apply 28d ago
Certified Medical Assistant (CMA) - Primary Care of Carrollton (Days)
Tanner Health System 4.4
Carrollton, GA jobs
Responsible for rendering clinical care within the medical practice in support of and as directed by the physician. Will also have general responsibilities to assist in the day to day operation of this office to ensure quality patient care. Clinical care will include patient assessment, planning, intervention, and evaluation.
Education
High School Diploma or GED
Licenses & Certifications
* Certified MedicalAssistant
* Healthcare Provider (CPR)
Qualifications
* Must be capable of dealing tactfully and effectively with patients, family members, other employees, and physicians.
* Must be certified as a MedicalAssistant by the AAMA or a Registered MedicalAssistant by the AMT. We will accept certification from NCCT, ARMA, AAH, ASPT and NHA. MA or nursing school may be used as part of the experience required.
* Must possess the cognitive ability to understand patient's medical records, physician's orders, and medical orders to be communicated to patients, hospitals, and or other physicians.
* Must possess the sense of discipline to work by accepted clinical standards.
* Prior experience of performing x-rays and EKG preferred.
* Six months experience preferred.
* NOTE: BLS within 90 days
Area of Responsibilities
* Customer Service -Participates in patient satisfaction initiatives. Demonstrates excellent customer service skills. Communicates effectively with patients and management regarding service recovery opportunities. Works together with other team members to achieve Office and System customer service goals.
* Development -Maintain and update level of skill for pertinent medicalassistant duties. Participate in continuing education. Participate in the development of new programs (ex: Process Improvement, Quality Initiatives).
* Patient Care - Demonstrate competency in patient care. Maintain patient's safe passage in and out of the clinic, and ancillary services. Greet, assess, and interview patients. Review present medications, allergy history, chief complaint, and brief interrogation of complaint. Update medication list and current problem list. Obtain past medical and surgical history, family history, social history, and vital signs. Anticipate needs of patients, and the doctor under whom I work. Prepare and assist patients for examination, treatment, or procedure by medical staff. Monitoring of patient during examination, or procedure. Administer injections, perform phlebotomy and or lab testing, wound care, suture removal, etc., as directed by provider. Obtain referrals and pre-certifications as necessary. Act as a liaison between provider and patient. Explain medications, side effects, treatments, diets, diseases and disease processes. Supply patients with medication samples as instructed by provider. Communicate with patients over the telephone, provide test results, answer questions, and respond to messages in a timely manner, and provide clear documentation of this communication in the patient's record. Maintain patient confidentiality.
* Safety -Maintains working knowledge of medical equipment and removes faulty equipment from use as necessary. Participates in safety programs.
* Teamwork -Works well with others and functions as a team player. Offers ideas and solutions for issues that affect the team and work area. Stocks and orders supplies as needed. Maintains patient care areas. Participates in the training and skills development of new medicalassistants. Assists in other areas of the office as necessary.
* Other duties as assigned.
* May be responsible for handling of medications to include: maintaining proper inventory on hand, ordering from approved distributor, and receiving medication orders from the distributor by timely checking-in of the medications to ensure proper storage and handling for the maintenance of the integrity and security of the medications. May be responsible for properly documenting the wastage of medications, monitoring and reporting the wastage. This includes the monitoring and proper disposal of expired medications. May be responsible for resolving and or reporting medication errors. May be responsible for the reconciliation of medication charges and credits.
Compliance Statement
Employee performs within the prescribed limits of Tanner Health System's Ethics and Compliance program. Is responsible to detect, observe, and report compliance variances to their immediate supervisor, the Compliance Officer, or the Hotline.
Education
High School Diploma or GED
Experience
No prior work experience required
Licenses & Certifications
* Certified MedicalAssistant
* Healthcare Provider (CPR)
Supervision
* Occasionally uses assistance of a student to perform tasks.
Qualifications
* Must be capable of dealing tactfully and effectively with patients, family members, other employees, and physicians.
* Must be certified as a MedicalAssistant by the AAMA or a Registered MedicalAssistant by the AMT. We will accept certification from NCCT, ARMA, AAH, ASPT and NHA. MA or nursing school may be used as part of the experience required.
* Must possess the cognitive ability to understand patient's medical records, physician's orders, and medical orders to be communicated to patient, hospital, and or other physician.
* Must possess the sense of discipline to work in accordance with accepted clinical standards.
* Prior experience of performing x-rays and EKG preferred.
* Six months experience preferred.
* NOTE: BLS within 90 days
Definitions
* Responsible for rendering clinical care within the medical practice in support of and as directed by the physician. Will also have general responsibilities to assist in the day to day operation of this office to ensure quality patient care. Clinical care will include patient assessment, planning, intervention, and evaluation.
Contact With Others
Requires frequent contact with many persons at different levels inside and outside of the organization to carry out organization policies and programs and obtain willing acceptance, consent, or action.
Effect Of Error
Probable errors may be serious and involve losses such as improper costs, overpayment, waste of material, damage to equipment, and delay in processing work. Effect usually confined within the organization. Most of work not subject to direct verification or check. Regularly works with some confidential data such as account, salaries, patient medical records, which if disclosed might have adverse internal or external effects.
Supervisory Responsibility
Occasionally uses assistance of aide or helper in performance of task
Mental Demands
Semi-routine duties of some variety and difficulty performed under general supervision and following general operating procedures and practices. Work involves some planning to select correct methods and correct for error.
Physical Effort
Moderate physical effort - Lifts, carries, or handles lightweight (1 to 25 lbs.) materials or equipment for about half of the day. Very occasional physical effort with medium weight objects (25- 60 lbs.). Office or laboratory work requires close visual effort and concentration more than half of day. Works in reaching or strained positions for less than half of day.
Working Conditions
Moderate - (About 50% of the day) Involved in exposure to dirt, odors, noise, or some work is performed with exposure to temperature/weather extremes/occupational risk. Limited probability of coming into contact with blood borne pathogens, other potentially infectious diseases, or biomedical/bio-hazardous materials.
Working Conditions Aspects For Immunizations
* Performs tasks involving contact with blood, blood-contaminated body fluids, other body fluids, or sharps (needles)
* Directly works with Patients less than 12 months of age
Physical Aspects
Continually (at least once per day)
* Hearing
* Visual
* Speaking
* Standing
* Walking
Frequently (at least 3 times a week)
* Bending
* Manual Dexterity -- picking, pinching with fingers etc.
* Feeling (Touch) -- determining temperature, texture, by touching
* Reaching -- below shoulder
* Color Vision
* Lifting up to 25 lbs.
* Pushing/Pulling -- up to 25 lbs.
Occasionally (at least once a month)
* Typing
* Balancing
* Running - In response to an emergency
* Lifting 25 to 60 lbs.
* Lifting over 60 lbs.
* Handling -- seizing, holding, grasping
* Carrying
* Climbing
* Kneeling
* Squatting
* Driving -- Class C vehicles
* N95 Respirator usage (PPE)
* Pushing/Pulling -- 25 to 60 lbs.
* Pushing/Pulling -- over 60 lbs.
$24k-29k yearly est. 2d ago
Certified Medical Assistant (CMA) - Primary Care of Carrollton (Days)
Tanner Health System 4.4
Carrollton, GA jobs
Responsible for rendering clinical care within the medical practice in support of and as directed by the physician. Will also have general responsibilities to assist in the day to day operation of this office to ensure quality patient care. Clinical care will include patient assessment, planning, intervention, and evaluation.
Education
High School Diploma or GED
Licenses & Certifications
*Certified MedicalAssistant
*Healthcare Provider (CPR)
Qualifications
*Must be capable of dealing tactfully and effectively with patients, family members, other employees, and physicians.
*Must be certified as a MedicalAssistant by the AAMA or a Registered MedicalAssistant by the AMT. We will accept certification from NCCT, ARMA, AAH, ASPT and NHA. MA or nursing school may be used as part of the experience required.
*Must possess the cognitive ability to understand patient's medical records, physician's orders, and medical orders to be communicated to patients, hospitals, and or other physicians.
*Must possess the sense of discipline to work by accepted clinical standards.
*Prior experience of performing x-rays and EKG preferred.
*Six months experience preferred.
*NOTE: BLS within 90 days
$24k-29k yearly est. 5h ago
Certified Medical Assistant (CMA) Assessment - Oncology Services (Days)
Tanner Health System 4.4
Villa Rica, GA jobs
Responsible for rendering clinical care within the medical practice in support of and as directed by the physician. Will also have general responsibilities to assist in the day-to-day operation of this office to ensure quality patient care. Clinical care will include patient assessment, planning, intervention, and evaluation.
Education:
High School Diploma or GED
Experience:
No prior work experience required
Licenses and Certifications:
* Certified MedicalAssistant
Qualifications
* Six months experience preferred.
* Must be certified as a MedicalAssistant by the AAMA or a Registered MedicalAssistant by the AMT. We will accept certification from NCCT, ARMA, AAH, and NHA. MA or nursing school may be used as part of the experience required.
* Must possess the sense of discipline to work by accepted clinical standards.
* Must possess the cognitive ability to understand patient's medical records, physician's orders, and medical orders to communicate to patient, hospital, and other physician.
* Must be capable of dealing tactfully and effectively with patients, family members, other employees, and physicians.
* Prior experience in performing oncology tests & labs preferred.
* NOTE: BLS within 90 days.
Statement Of Employment Philosophy
Being a part of Tanner Health System is more than a job, it is a promise we make to treat every patient with exceptional service every time they walk through our doors. Service excellence is the foundation of our organizational culture and the expectations we all set for each other, our patients, physicians and our community. All employees agree to abide by a set of service standards. These standards are the promise we make to provide the best care possible, and represent our beliefs, values and who we strive to become. We each commit to making Tanner Health System a great place for our employees to work, for patients to receive care and for physicians to practice medicine.
Functions
Area of Responsibilities
* Asks patients about care obtained outside the practice. Assesses racial and ethnic diversity of its population. Provides interpretation or bilingual services to meet the language needs of its population. Participates in a structured communication process, i.e. huddles.
* Identify and Manage Patient Population: Collect and review clinical data i.e., problem list, allergies. BP, height and weight, tobacco use, current medications. Completes comprehensive health assessment. Provides input for three different preventive care services. Provides input for three chronic care services.
* Plan and Manage Care: Conducts pre-visit preparations. Provides a written plan of care for the patient family. Assesses and addresses barriers when the patient has not met treatment goals. Identifies patients who may benefit from additional care management support. Reviews and reconciles medication with patient's families. Provides information about new prescriptions. Assesses understanding about medication and barriers to adherence. Documents over the counter medications, herbal therapies, supplements.
* Home monitoring of coumadin patients.
* Access ports and PICC lines. Shows proficiency with central lines by successfully drawing blood according to P&P. Shows proficiency with venipuncture by successfully drawing blood according to P&P.
* Assisting with in office procedures and ordering of oncology specific testing such as bone marrow biopsies, genetic testing, peripheral, and ancillary testing.
* Working closely with NGOC research staff on clinical trial guidelines and collection of research labs for patients enrolled in protocols.
* Checks patient insurance status prior to venipunctures for proper billing information.
* Assembles appropriate equipment prior to venipuncture, including choosing appropriate lab tubes.
* Measure and Improve Performance: Participates in improved performance for three preventive care measures. Participates in improving performance for three chronic care measures. Participates in implementing and demonstrating continuous quality improvement.
* Competently works in Moderate Complexity Lab processing.
* Knowledge of chemotherapy and other treatment plans. Ability to educate patients on potential side effects and outcomes. Ability to recognize side effects and take appropriate steps to notify provider.
* Maintain current knowledge of oncology-related medications, treatments, care processes, etc. Utilize Epic Beacon module appropriately to ensure complete and accurate documentation.
Compliance Statement
Employee performs within the prescribed limits of Tanner Health System's Ethics and Compliance program. Is responsible to detect, observe, and report compliance variances to their immediate supervisor, the Compliance Officer, or the Hotline.
Required Knowledge & Skills
Education: High School Diploma or GED
Experience: No prior work experience required
Licenses and Certifications
* CERTIFIED MEDICALASSISTANT
Supervision
* Occasionally uses assistance of a student to perform tasks.
Qualifications
* Six months experience preferred.
* Must be certified as a MedicalAssistant by the AAMA or a Registered MedicalAssistant by the AMT. We will accept certification from NCCT, ARMA, AAH and NHA. MA or nursing school may be used as part of the experience required.
* Must possess the sense of discipline to work in accordance with accepted clinical standards.
* Must possess the cognitive ability to understand patient's medical records, physician's orders and medical orders to be communicated to patient, hospital, and or other physician.
* Must be capable of dealing tactfully and effectively with patients, family members, other employees, and physicians.
* Prior experience of performing oncology tests & labs preferred.
* NOTE: BLS within 90 days
Definitions
Responsible for rendering clinical care within the medical practice in support of and as directed by the physician. Will also have general responsibilities to assist in the day to day operation of this office to ensure quality patient care. Clinical care will include patient assessment, planning, intervention, and evaluation.
Position Responsibilities
Contact with Others: Requires frequent contact with many persons at different levels inside and outside of the organization to carry out organization policies and programs and obtain willing acceptance, consent, or action.
Effect of Error: Probable errors not easily detected and may adversely affect external as well as internal relationships and may result in major expenditures for equipment, materials, or procedures detrimental to the patient's welfare or the organization's interest. Work is subject to general review only and requires considerable accuracy and responsibility. Continually works with reports, records, plans, and programs of a major functional area of the organization where integrity is required to safeguard the organization's position. Duties may involve the preparation of data on which the administration bases important decisions and are highly confidential.
People Management Responsibilities
Supervisory Responsibility: Occasionally uses assistance of aide or helper in performance of task
Work Environment/Physical Effort
Mental Demands: Assignment requires planning and arranging own work to reach definite objectives. Applies knowledge of a specific field using several varied procedures or techniques. Solves non-routine technical, treatment, or operational problems under general guides
Working Conditions: Noticeable - (About 25% of the day) Involved in exposure to dirt, odors, noise, or some work is performed with exposure to temperature/weather extremes/occupational risk and probability of coming into contact with blood borne pathogens, other potentially infectious diseases, or biomedical/bio-hazardous materials.
Working Conditions Aspects for Immunizations
Performs tasks involving contact with blood, blood-contaminated body fluids, other body fluids, or sharps (needles): Yes
Directly works with Patients less than 12 months of age: No
Physical Effort: Moderate physical effort - Lifts, carries, or handles lightweight (1 to 25 lbs.) materials or equipment for about half of the day. Very occasional physical effort with medium weight objects (25- 60 lbs.). Office or laboratory work requires close visual effort and concentration more than half of day. Works in reaching or strained positions for less than half of day.
Physical Aspects
Bending: Frequent = 34% - 66% of the time
Typing: Occasional = 1% - 33% of the time
Manual Dexterity -- picking, pinching with fingers etc.: Frequent = 34% - 66% of the time
Feeling (Touch) -- determining temperature, texture, by touching: Frequent = 34% - 66% of the time
Hearing: Constant = 67% - 100% of the time.
Reaching -- above shoulder: Not required
Reaching -- below shoulder: Frequent = 34% - 66% of the time
Visual: Constant = 67% - 100% of the time.
Color Vision: Frequent = 34% - 66% of the time
Speaking: Constant = 67% - 100% of the time.
Standing: Constant = 67% - 100% of the time.
Balancing: Occasional = 1% - 33% of the time
Walking: Constant = 67% - 100% of the time.
Crawling: Not required
Running - in response to an emergency: Occasional = 1% - 33% of the time
Lifting up to 25 lbs.: Frequent = 34% - 66% of the time
Lifting 25 to 60 lbs.: Occasional = 1% - 33% of the time
Lifting over 60 lbs.: Occasional = 1% - 33% of the time
Handling -- seizing, holding, grasping: Occasional = 1% - 33% of the time
Carrying: Occasional = 1% - 33% of the time
Climbing: Occasional = 1% - 33% of the time
Kneeling: Occasional = 1% - 33% of the time
Squatting: Occasional = 1% - 33% of the time
Tasting: Not required
Smelling: Not required
Driving -- Utility vehicles such as golf carts, Gators, ATV, riding lawnmowers, skid steer, aerial lift: Not required
Driving -- Class C vehicles: Occasional = 1% - 33% of the time
Driving -- CDL class vehicles: Not required
N95 Respirator usage (PPE): Occasional = 1% - 33% of the time
Hazmat suit usage (PPE): Not required
Pushing/Pulling -- up to 25 lbs.: Frequent = 34% - 66% of the time
Pushing/Pulling -- 25 to 60 lbs.: Occasional = 1% - 33% of the time
Pushing/Pulling -- over 60 lbs. : Occasional = 1% - 33% of the time
$24k-29k yearly est. 22d ago
Medical Assistant
Coffee Regional Medical C 4.2
Medical assistant job at Coffee Regional Medical Center
MedicalAssistant
Performs a variety of patient care activities and assists physicians.
Greets and assists all patients and visitors in the office and by telephone, gathers demographic and insurance information, enters information into the practice management system and schedules appointments.
Checks out patients, collects payments, completes referral/testing/Ambulatory Surgery appointments and checks precertification requirements.
Triages patients.
Answers patient calls.
Stocks supplies.
Meets office protocols.
QUALIFICATIONS
Knowledge, Skills and Abilities
Excellent customer service skills.
Reads and understands the English language.
Ability to think critically and analytically with little or no supervision
Ability to work effectively in situations of high stress and conflict and communicate goals and outcomes.
Ability to process information and prioritize
Possesses exceptional verbal and written communication skills
Possesses independent work habits, is self-reliant and self-directed
Ability to learn, adapt, and change as required by the job functions
Ability to maintain absolute confidentiality of material and information accessed and reviewed
Basic computer literacy
Ability to move freely, reach, bend, and complete light lifting
Ability to use good body mechanics while performing daily job functions and ability to follow specific OSHA guidelines
Ability to maintain attendance to meet standard job practices
Education
High School diploma or GED required. Medicalassistant certification required.
Licensure
MedicalAssistant certification required
Experience
1+ years physician practice related experience or equivalent preferred.
Interpersonal skills
Essential technical/motor skills
Essential physical requirements
Sedentary: Exert up to 10 lb. of force occasionally and/or a minute amount frequently - Greater then 75%
Essential mental requirements
Essential sensory requirements
Other
Experience with Microsoft Word and Excel preferred.
Excellent customer service skills required.
Patient care clinical skills required.
Bilingual, Spanish fluency, both written and speaking skills desired.
Equipment used
OTHER QUALIFICATIONS
Exposure to hazards (body fluid exposure level)
Level I
Age of Patient Populations Served
Infants 30 days - 1 year
Children 1 - 12 years
Adolescents 13 - 18 years
Adults 19 - 70 years
Geriatrics - 70+ years
STANDARDS OF PERFORMANCE
CRMC employees are devoted to serving our customers - including patients, physicians, fellow-employees and our community by adhering to the Standards of Performance. We are here to make all of our customers feel special.
Courteous - Employee is courteous in interactions with customers - patients, physicians, fellow-employees and our community.
Respectful and Confidential - Employee respects the rights of privacy of our patients. Ensures cultural differences are respected.
Responsive - Employee responds quickly, graciously and appropriately to customer needs. Employee thanks customers.
Gratitude and Attitude - Employee's behavior shows that he/she believes that each of us controls our own attitude and that what is important is not so much as what happens to us, but how we choose to react to it
Pride, Ownership, and Image - Employee accepts all the rights and responsibilities of being a part of the CRMC family.
Communication - Employee is personally accountable for positive communication with the customer - patients, family members and co-workers.
Teamwork - Employee contributes positively to the CRMC team and is committed to treating coworkers with courtesy, honesty and respect. Employee abides by the Time and Attendance Policy. Employee has team pride in the purpose of our work - saving lives.
JOB SPECIFIC DUTIES AND PERFORMANCE STANDARDS
Below are those tasks, duties, and responsibilities that comprise the means of accomplishing the position's purpose and objectives. These are critical or fundamental to the performance of the position. They are the major functions for which the person in the position is held accountable. Following are the essential functions of the position, along with the corresponding performance standards.
Patient Check in/Check out requirements including:
Greets and assists all patients and visitors within the office and by telephone.
Verify complete patient, guarantor and relative information upon patient check-in/check-out. Make every attempt to ensure proper patient identification using all possible means including, but not restricted to patient and guarantor social security number, legal name, date of birth and address.
Responsible and accountable for tasks necessary to properly identify, register, check-in/check-out patients in the practice management system all patients presenting for service. Must maintain acceptable accuracy rates.
Verify insurance benefits/ MCD_CMO, GBHC prior to office visit. Obtain Authorizations/ Precert prior to visit (if possible).
Ensure all physician orders meet current standards and policies. Obtain clarification on unclear or inappropriate orders. Determine proper patient processing according to physician orders.
Scheduling - Patient flow, obtaining required paperwork including:
Appropriately schedule patient appointments by following the practices procedures for scheduling/ rescheduling. Notifying patient of appropriate payment requirements.
Responsible for confirming appointments two days prior to scheduled appointment.
Ensure patient flow is professional, patient friendly and within department established time standards.
Ensure all required forms are in the chart prior to the patient receiving services. Obtain authorized signatures on all required forms including HIPPA, records release, annual, colpo, postpartum, ACOGS, etc.
Ensure schedule for the next day is printed and the charts are pulled and available.
Ensure office protocol for scheduling follow-up appointments is followed.
Assist in referral/testing/ASU appointments, ensuring that authorization/precert/referrals for office visits are obtained.
Accounting- obtaining method of payment from patient, balancing daily receipts including:
In the case of self pay patients, patients whose insurance does not cover visits or patients presenting for office procedures, collect appropriate payments for services to be rendered prior to the patient receiving services.
Identify third party payor coverage, ensure payor has been verified within the past three months and if not, immediately follow up with office staff who is verifying insurance prior to the patient receiving services.
Collects account deposits on patient's estimated or prior balances, co-pays, co-insurance and unpaid deductibles. Implement and comply with the financial policy guideline for payment arrangements.
Issue account receipts and ensure cash drawer balances accurately daily.
Protect the financial standing of the office by appropriately determining financial responsibility.
Maintain acceptable accuracy rate in accordance to departmental policies. Be responsible and accountable for individual check-ins/check-outs.
Must keep up to date on requirements from each insurance payor (Medicare, Medicaid, Commercial or private payors, Tricare, etc.) Adhere to external agency regulations.
Distribute appropriate information to patients according to pay source, including to, but not restricted to Medicare, Medicaid, and Champus.
Record Keeping and Correspondence including:
Facilitate patient paper flow for accurate and complete medical records, financial forms, and patient admission.
Computer entry of all information with accuracy.
Must keep abreast of current regulatory requirements including all state, federal and JCAHO regulations.
Maintain confidentiality of patient information to assure Patient Rights and the rights of others are protected in accordance to policy and procedure. Release information in accordance with established privacy guidelines.
Responsible for documenting all contact with patients, family, employer and third party payors.
Ensure supplies for charts are maintained and that charts are appropriately maintained
Ensure office forms are always copied from originals and kept stocked.
Send all new patients a letter after their initial visit.
Responsible for sending correspondence to patients as it is required/ necessary.
Document all “No show, Cancel, Cross & Walk Out” appointments on encounter form as well as document in patient's chart. Send a letter to the patient regarding the missed appointment.
Obtain authorized signatures on all required forms as necessary.
Patient care/ customer service responsibilities include:
Facilitate patient paper flow for accurate and complete medical records, financial forms, and patient admission.
Computer entry of all information with accuracy.
Must keep abreast of current regulatory requirements including all state, federal and JCAHO regulations.
Maintain confidentiality of patient information to assure Patient Rights and the rights of others are protected in accordance to policy and procedure. Release information in accordance with established privacy guidelines.
Responsible for documenting all contact with patients, family, employer and third party payors.
Ensure supplies for charts are maintained and that charts are appropriately maintained
Ensure office forms are always copied from originals and kept stocked.
Send all new patients a letter after their initial visit.
Responsible for sending correspondence to patients as it is required/ necessary.
Document all “No show, Cancel, Cross & Walk Out” appointments on encounter form as well as document in patient's chart. Send a letter to the patient regarding the missed appointment.
Obtain authorized signatures on all required forms as necessary.
Facility care responsibilities include:
Stock rooms daily with supplies.
Ensure that rooms are clean and ready for each new patient.
Responsible for setting up instruments/supplies for all procedures
Ensures that all logs are kept daily for refrigerator temperature control, weekly accu-check control logs, and monthly logs for review of expired medications and supplies.
Ensures that all medical supplies needed are kept in stock/ inventory
Responsible for ensuring the sterilization of medical equipment/supplies are done daily.
Responsible for upkeep of the autoclave- cleaning and added sterile water as needed.
Dispose of contaminated supplies and sharps appropriately.
Clerical Responsibilities include:
Ensure all services performed (by nurse and/or Physician) and diagnosis are accounted for- MUST be marked on encounter form for billing.
Document in chart required information: name, dosage, site of injection, Item #/NDC
Responsible for ensuring that doctor has completed orders (labs/x-rays) with required information (diagnosis listed prior to patient check out.
Review all ordered tests for accuracy and for Precert requirements before scheduled procedure. Obtain precert/authorization if required.
Ensures that labs, x-rays, and any follow-up appointments are attended by patient.
Responsible for entering clinical, demographic, and insurance information in correct lab computer system or complete written specimen forms on tests performed and billing them accordingly.
All medications must be signed out on the Medication Sign Out sheet- list required information - patient name, medication, and date. (This will be forwarded to the billing Office with daily encounter forms)
Ensures that all nurse call backs/refills/prescription requests are done in a timely manner.
Enter Reminders/ recalls as necessary.
Complete disability/medical leave papers accurately and timely (policy is within one week).
Assists with any operations of the office that are needed, including but not limited to filing, answering phones, etc.
All medication must be reviewed and approved by physician before calling in. These also must be documented on the treatment sheet in chart.
EDUCATION AND COMPETENCY
Attends all mandatory and department-specific education and training programs as required.
Attends all required education and training and can describe his/her responsibilities related to department safety and specific job related hazards.
Has met all required competencies for the evaluation period as evidenced by job specific competency evaluations.
$24k-28k yearly est. Auto-Apply 10d ago
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