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Coffee shop attendant skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical coffee shop attendant skills. We ranked the top skills for coffee shop attendants based on the percentage of resumes they appeared on. For example, 33.0% of coffee shop attendant resumes contained food handling as a skill. Continue reading to find out what skills a coffee shop attendant needs to be successful in the workplace.

12 coffee shop attendant skills for your resume and career

1. Food Handling

Here's how coffee shop attendants use food handling:
  • Followed proper food handling and storage practices.
  • Relayed and/or prepared food and beverage orders using safe food handling techniques.

2. Cash Handling

Here's how coffee shop attendants use cash handling:
  • Prepare and serve food and beverages Provide great customer service Maintain a clean working environment Cash handling Assisting in phone orders
  • Follow Starbucks operational policies and procedures, including those for cash handling, safety and security.

3. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how coffee shop attendants use pos:
  • Maintain ticket booth in the collection of general admission fees to the theme park and issue ride passes using POS software.
  • Operate POS cash register to manage cash, credit, and debit card transactions for sold items.

4. Process Transactions

In the field of computer science, transaction processing is data processing, which is split into individual and indivisible operations called transactions. It is important for each transaction to fail or succeed as a complete unit, it cannot be partially complete.

Here's how coffee shop attendants use process transactions:
  • Operated cash registers to process transactions and responsible for keeping track of all the money inside.

5. Customer Orders

Here's how coffee shop attendants use customer orders:
  • Prepared salad ingredients for customer orders.
  • Recorded customer orders and repeated them back in a clear, understandable manner.

6. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how coffee shop attendants use customer service:
  • Stocked merchandise in coffee shopProvided guest with excellent customer serviceMemorized and served multiple espresso beveragesKept fresh coffee brewed
  • Maintain customer service Operate check stand equipment: Cash register, scanner, computer Maintain customer confidentiality Team work/work alone

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7. Coffee Drinks

Here's how coffee shop attendants use coffee drinks:
  • Prepared coffee, coffee drinks and other soft drinks according to customer requests.
  • Trained new staff in mixing coffee drinks to match the exact taste of the drinks.

8. Food Products

Food products are the types of various food items that are created and processed to be sold as a product. These products are consumed by humans for nourishment and are mostly processed and created in a huge factory. Tinned goods, milk, meat, etc are the most common food products, and they are not limited to any specific kind except tobacco, beers, and alcohol as they are not considered food products.

Here's how coffee shop attendants use food products:
  • Provide cuality beverages, whole beens and food products consistently for all Guest by adhering to all recipe and presentation standar.
  • Provided quality beverages and food products by carefully adhering to recipe and presentation standards.

9. Gift Shop

Here's how coffee shop attendants use gift shop:
  • Stock gift shop Take inventory Take orders Make/ Serve food and beverages Count, record, and drop bank

10. Drink Orders

Drink orders are made by a bartender working in a bar wherein he/she mixes up a drink that the customers want. There is a lot of different cocktail terminology a customer can ask the bartenders. The most commonly used are neat, it is a drink without any ice on it, but they can still add some by saying on the rocks. Also, you call a straight-up, a white or dark spirited drink poured in a cocktail glass.

Here's how coffee shop attendants use drink orders:
  • Operated cash registers, greeted customers, processed food and drink orders, and completed transactions.
  • Packaged menu items into bags or trays and placed drink orders into carriers.

11. Hot Beverages

Here's how coffee shop attendants use hot beverages:
  • Create hot beverages according to customer specifications.
  • Served coffee and other hot beverages.

12. Food Orders

Here's how coffee shop attendants use food orders:
  • Assist customers with food orders, maintain overall kitchen cleanliness and occasional ticket collector
  • Assist in putting food orders away and rotating inventory, as well as occasionally help prepare and send inventory order.
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List of coffee shop attendant skills to add to your resume

Coffee shop attendant skills

The most important skills for a coffee shop attendant resume and required skills for a coffee shop attendant to have include:

  • Food Handling
  • Cash Handling
  • POS
  • Process Transactions
  • Customer Orders
  • Customer Service
  • Coffee Drinks
  • Food Products
  • Gift Shop
  • Drink Orders
  • Hot Beverages
  • Food Orders

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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