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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Redmond, WA | $38,625 | $18.57 |
| 2 | Washington, DC | $37,797 | $18.17 |
| 3 | Irvine, CA | $37,001 | $17.79 |
| 4 | Minneapolis, MN | $35,806 | $17.21 |
| 5 | Salem, OR | $35,642 | $17.14 |
| 6 | Boston, MA | $35,610 | $17.12 |
| 7 | New York, NY | $34,767 | $16.71 |
| 8 | Edison, NJ | $34,175 | $16.43 |
| 9 | Hoffman Estates, IL | $34,046 | $16.37 |
| 10 | Madison, WI | $33,808 | $16.25 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $92,925 | $45 | - |
| 2 | Customs Consultant | $80,437 | $39 | - |
| 3 | Telesales Representative | $69,785 | $34 | - |
| 4 | Customer Liaison | $64,610 | $31 | - |
| 5 | Sales Agent | $60,705 | $29 | - |
| 6 | Service Consultant | $60,030 | $29 | - |
| 7 | Customer Care Consultant | $58,395 | $28 | - |
| 8 | Service Officer | $57,191 | $28 | - |
| 9 | Customer Account Executive | $56,285 | $27 | - |
| 10 | Customer Relationship Specialist | $55,791 | $27 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | EnGenius Technologies | $34,638 | $17 | - |
| 2 | Metropark Communications | $33,895 | $16 | - |
| 3 | ATEME | $33,673 | $16 | - |
| 4 | Lantana Communications | $33,554 | $16 | - |
| 5 | Magna5 | $32,935 | $16 | - |
| 6 | Juno Online Services | $32,900 | $16 | - |
| 7 | Intellian Technologies | $32,869 | $16 | - |
| 8 | One Call Now | $32,751 | $16 | - |
| 9 | Winncom Technologies | $32,744 | $16 | - |
| 10 | Granite Telecommunications | $32,643 | $16 | 4 |
| 11 | ISOMEDIA | $32,572 | $16 | - |
| 12 | Hello Direct | $32,570 | $16 | - |
| 13 | Active Communications, Inc. | $32,476 | $16 | - |
| 14 | Telegration | $32,400 | $16 | - |