Senior Information Technology Manager jobs at Cognizant - 121 jobs

The application window is expected to close on: 01/16/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. This role may be performed from any U.S. West Coast location. Meet the Team Join Cisco's Analyst Relations team as a key member of the Splunk Security Analyst Relations program. If you thrive on challenges and aspire to work with extraordinary people in a fast-paced technology sector, this is the opportunity to elevate Cisco's security analyst program to the next level. Your Impact You will be instrumental in shaping industry perception and strategic positioning for Splunk Security (SIEM/SecOps), translating analyst insights into actionable strategies that accelerate business growth and market influence. Key Responsibilities Own end-to-end strategy, development and execution of a comprehensive global analyst relations strategy for Splunk Security (SecOps/SIEM), including scaling programs for both high-touch Tier 1 analysts and the broader analyst community, that bolster go-to-market strategies and key business initiatives. Cultivate and maintain strategic relationships with key industry analysts through impactful 1:1 engagements, inquiries, and events, driving positive perception and recommendations to support key product launches, customer wins, go-to-market updates, and key industry moments. Develop a deep understanding of company and product strategy to craft and deliver compelling analyst narratives that connect Cisco's corporate vision and strategy, position the value of Splunk Security business, and showcase the market-leading product capabilities of our portfolio. Position Splunk Security favorably in key analyst evaluations and reports, influencing and improving analysts' likelihood to recommend Splunk to customers. Analyze market trends, critical points of influence, and analyst research agendas to be a strategic adviser to stakeholders, providing tailored insights and proactively shaping opinions on Splunk Security portfolio. Guide, engage, and educate key spokespeople on the value of AR to the business, articulating clear goals, achievements, and support required from this critical group. Collaborate with marketing, sales, and internal stakeholders to develop sales enablement materials and educate spokespeople, integrating analyst feedback to support business objectives. Define and track key metrics to measure the effectiveness and impact of the analyst relations program, continuously optimizing for improved outcomes. Requires a high-growth mindset, comfortable working in ambiguous and complex situations Minimum Qualifications 7+ years of experience in the B2B enterprise software industry, preferably with a background in security and/or networking. Direct experience in Analyst Relations is required Preferred Qualifications Relevant experience in areas such as Product Marketing, Consulting, or Market Intelligence; experience with Marketing Strategy in the technology industry is a plus. Ability to uplevel technical information into business level insights and netting it out on why analysts should care will be critical. Excellent writing, communication, messaging/positioning, project management skills. Exceptional interpersonal relations, big picture thinking, strong analytical background, and entrepreneurial spirit would be beneficial. Drive creative solutions for the complex situations we encounter. Strong work ethic and drive to set the bar high for AR work along the planning to execution spectrum. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $165,000.00 - $239,200.00 Non-Metro New York state & Washington state: $145,000.00 - $210,200.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

As a technical IT Optimization Consultant, you'll collaborate with healthcare clients to design, build, and configure Oracle Health (Cerner) Revenue Cycle Patient Access, Scheduling and/or Registration solutions and related integrations. You'll serve as a trusted advisor guiding clients through workflow design decisions, interdependencies, and configuration strategies that align with operational and revenue goals. You'll then be responsible for the technical solution build. What you'll do: Consult with clients on end-to-end workflow design across Scheduling and/or Registration service lines. Lead build and configuration of Oracle Health Scheduling and/or Registration solutions to meet client-specific operational and workflow requirements. Provide solution oversight and direction to ensure alignment with downstream Revenue Cycle and clinical systems. Guide clients through key design decisions, highlighting system interdependencies and recommending best practices. Identify, assess, and mitigate solution risks and issues during design and build phases. Execute workflow optimization and process improvement strategies to enhance patient access efficiency and scheduling accuracy. Lead client-facing meetings and working sessions, including validation, design, and review sessions. Partner with internal and client stakeholders to ensure a smooth implementation and adoption process. Required experience: 3+ years of hands-on experience implementing, optimizing, configuring, and supporting Oracle Health (Cerner) Revenue Cycle Patient Access solutions, including Scheduling and/or Registration. Strong familiarity with scheduling configuration tools and end-to-end system design, including: Revenue Cycle maintenance applications Scheduling templates, appointment types, and resource/location setup Service line configuration and provider/resource mapping Experience configuring Scheduling across multiple specialties (e.g., radiology, therapy, rehabilitation). Proven ability to manage integrations with ancillary systems impacting scheduling workflows. Registration configuration experience Strong familiarity with registration configuration tools and workflow dependencies, including: Patient demographic and encounter setup (registration types, visit classes, and encounter mapping) Insurance, payer, and financial class configuration (eligibility verification rules, coverage mapping) Rules, alerts, and validations to support accurate and compliant patient intake Integration and dependency awareness with downstream billing and clinical systems Experience designing and configuring Registration workflows that ensure accurate patient identification, charge capture, and data integrity. #LI-MBOH Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from $29.81 to $60.63 per hour; from: $62,000 to $126,100 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC2

We are seeking a Technical Program Manager to lead integrated change governance and incident response for GPS technologies and operations. You will balance speed with control-switching seamlessly between crisis leadership and disciplined governance-to protect the availability, safety, and privacy of security systems across Oracle offices, data centers, and regional operations. The role spans risk-based decisioning, stakeholder communication, CAB facilitation, war-room leadership, automation of low-risk workflows, and data-driven continuous improvement. About the team Oracle's Global Physical Security (GPS) team protects our people, facilities, data centers, and our customer operations worldwide. We design and operate resilient, scalable, and privacy-aware physical security solutions in close partnership with Real Estate & Facilities, Oracle Cloud Infrastructure, Data Center Engineering, Legal/Privacy, Procurement, and Regional Security Operations. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $106,300 to $223,400 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 Daily Responsibilities Lead incident triage, severity assignment, war-room facilitation, and time-boxed decision making; coordinate workarounds/rollbacks and guide post-incident reviews with clear actions and owners. Manage the end-to-end change lifecycle: RFC quality checks, risk assessments, scheduling, validation, and enforcement of change freezes/blackouts for high-risk periods. Provide clear, concise updates to executives, operations teams, and engineers; establish and maintain a single source of truth for status, timelines, and next steps. Apply risk-based decisioning tailored to business impact, asset criticality, exposure, and blast radius. Maintain audit-ready evidence and artifacts (incident timelines, approvals, tickets, test results, and exceptions). Project Participation Embed incident-readiness and change-governance requirements into site builds, data center expansions, retrofits, and technology upgrades for access control, VMS, SOC platforms, and security networks. Champion pre-change testing strategies (lab validation, canary/gradual rollouts, rollback plans). Coordinate cross-functional readiness (runbooks, spares, monitoring, alerting, on-call coverage) prior to go-live. Governance, risk, and compliance Operate within Oracle policies and align to frameworks such as ISO 27001/22301 and NIST; ensure segregation of duties, approvals, and traceability. Define severity, priority, and risk criteria; manage change and emergency change processes; document exceptions and risk acceptances. Partner with Legal/Privacy to ensure changes and incident handling respect privacy-by-design principles for video, access logs, and visitor data. Operations enablement Standardize incident runbooks and communications templates; automate approvals for low-risk standard changes to reduce toil and cycle time. Build dashboards and metrics to spot trends, bottlenecks, and systemic risks; drive corrective actions and problem management. Coach regional teams in mode-switching between crisis response and governance discipline; support knowledge base and SOP development. Technology evaluation Assess and tune ITSM, monitoring/observability, on-call/paging, and collaboration tools for reliability, signal quality, and secure data handling. Evaluate integrations and automations (APIs, webhooks) that streamline RFC intake, risk scoring, owner routing, and verification. Ensure telemetry and logging support rapid incident detection and post-incident analysis while meeting privacy and retention requirements. When recommending third-party tools, verify alignment with Oracle's security, privacy, and procurement guidelines. Stakeholder engagement Influence without authority across GPS, OCI, Data Center Engineering, Regional Security Operations, IT/Network, vendors/integrators, and compliance teams. Facilitate clear decision-making among diverse stakeholders; escalate effectively and ensure roles and responsibilities are understood. Communicate status and risk in business terms to leadership and operational teams. Minimum Qualifications 5+ years in change, incident, or service management roles within large, complex, or 24x7 environments. Solid grasp of infrastructure, networks, operating systems, cloud (IaaS/PaaS/SaaS), containers/K8s, and application stacks sufficient to challenge plans and validate risk. Demonstrated experience running war rooms, conducting post-incident reviews, and managing change processes. Proven ability to apply risk-based decisioning and tailor responses to business impact and criticality. Strong written and verbal communication; executive-ready status reporting and stakeholder management. Experience with ITSM platforms, monitoring/observability, and on-call/paging tools; evidence and audit discipline. Preferred Qualifications Certifications: ITIL, PMP, CISM, or equivalent. Experience in physical security ecosystems (access control, VMS, SOC platforms, badge/visitor systems) and converged cyber-physical environments. Background in problem management, resilience engineering, and business continuity. Familiarity with change risk models, error budgets/SLOs, and automated change gating. Key Competencies Balance speed with control; switch seamlessly between crisis leadership and governance discipline. Clear, concise communicator to executives, customers, and engineers; establishes a single source of truth. Mastery of incident management (triage, severity, war-room, workaround/rollback, PIRs) and change management (RFC quality, risk assessment, CAB, scheduling, validation, freeze/blackout). Data-driven; leverages dashboards to identify trends and systemic risks. Makes time-boxed decisions; conducts retrospectives and drives learning. Empathy and resilience; supports team well-being during sustained on-call periods; strong collaboration across global teams. Work Model and Travel Strong ability to work independently and with teams across global time zones. Notes Adherence to Oracle's security, privacy, and compliance standards is mandatory. When proposing or integrating third-party tools or services, ensure alignment with Oracle's internal security, privacy, and procurement guidelines.

We are seeking a Principal Technical Program Manager (TPM) to join the Network Reliability Engineering (NRE) organization within Oracle Cloud Infrastructure (OCI). This role is part of the Availability PMO and is pivotal in driving large-scale, cross-organizational programs that improve network resiliency, automation, and AI-driven operations. The ideal candidate will have deep experience leading technical initiatives at scale - orchestrating work across product, engineering, and operations - while driving measurable improvements in reliability, availability, and efficiency. You will also help shape OCI's transformation toward AI-powered and autonomous network operations, collaborating closely with Network Engineering, GNOC, Automation, Monitoring and AI/ML product teams. Candidate Profile 6+ years of experience driving complex technical programs across large-scale cloud or network environments (preferably with 2+ years in AI/ML or automation-related programs). Proven experience leading initiatives in cloud infrastructure, networking, or SRE/NRE domains. Demonstrated success managing AI-enabled operations, including predictive analytics, LLM-based knowledge systems, and self-healing automation. Strong understanding of cloud architecture, networking fundamentals (routing, connectivity, monitoring, telemetry), and data pipeline orchestration. Exceptional leadership and stakeholder management skills - able to influence across engineering, product, and operations at all levels. Strategic thinker with strong analytical and problem-solving skills; able to turn ambiguous goals into measurable execution plans. Excellent written and verbal communication skills, with the ability to synthesize complex technical topics for executive audiences. Technical background with the ability to discuss APIs, ML workflows, data architectures, and automation frameworks with engineering teams. Experience working in an AI/Automation-driven operational environment (e.g., AIOps, MLOps, network observability, or autonomous infrastructure) strongly preferred. Preferred Qualifications Bachelor's or Master's degree in Computer Science, Electrical Engineering, or related technical field. Experience with AI/ML product integration, LLM-based automation, or AI for Operations (AIOps) tools. Familiarity with Terraform, Python, REST APIs, and cloud platforms (OCI, AWS, Azure, GCP). Strong understanding of operational metrics, incident lifecycle management, and continuous improvement processes. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $90,100 to $199,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 Key Responsibilities Lead large, complex, cross-functional programs that enhance OCI's network reliability, observability, and operational automation. Define and execute multi-year program strategies focused on AI-driven incident prediction, root cause analysis (RCA), and self-healing automation. Partner with NRE, Network Operations, and AI product teams to integrate Machine Learning (ML), Large Language Models (LLMs), and predictive analytics into operational workflows. Drive end-to-end program execution - from requirements definition, design reviews, and data integration - through delivery, measurement, and continuous improvement. Establish and track Key Performance Indicators (KPIs) for availability, MTTR, automation coverage, and RCA accuracy. Develop and implement frameworks for operational excellence, program governance, and incident learning systems. Communicate progress and outcomes to OCI executive leadership and key stakeholders, ensuring alignment with business priorities and customer commitments. Proactively identify risks, dependencies, and bottlenecks across global teams and create mitigation and acceleration plans.

Oracle is seeking a forward-thinking Technical Program Manager to drive our Physical Security initiatives. As a key member of our Security Programs team, you will be responsible for end-to-end management of security infrastructure projects, ensuring they are delivered on time, within scope, and on budget. You will partner with cross-functional teams-including engineering, legal, compliance, and facilities-to define, design, and execute solutions that safeguard Oracle's physical assets globally. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $90,100 to $199,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 Key Responsibilities: Own the planning, design, and execution of complex, multi-phase physical security programs (including design, build, and construction). Develop project requirements, work plans, schedules, and resource estimates; actively track and report on progress using established tools and methodologies. Navigate ambiguity to define clear program objectives, scope, and deliverables, collaborating closely with internal and external stakeholders. Identify and mitigate risks, and proactively resolve issues to ensure successful project delivery. Prepare and present communications for executives and key stakeholders; create documentation, status reports, and briefing materials. Champion best practices for program management by leveraging tools such as Jira, Confluence, and MS Project. Coordinate with vendors and contractors, ensuring compliance with company standards and contract terms. Qualifications: Bachelor's degree or higher in Engineering, Construction Management, Security, or equivalent work experience. Project Management Professional (PMP) or PRINCE2 certification. Demonstrated experience managing the design, build, and construction phases of physical security projects (5+ years preferred). Proven skills in program/project planning, tracking, and execution in dynamic environments. Comfort with ambiguity; ability to define and drive programs with evolving requirements. Outstanding written and verbal communication skills, with experience presenting to executive audiences. Proficiency with program management and productivity tools (e.g., Jira, Confluence, MS Project, or similar). Preferred Qualifications: Experience working in a large, global enterprise. Familiarity with security technologies and physical access control systems. Experience managing third-party vendors and contractors. 25% travel #LI-CG2

Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top tier enterprises around the world. Our cloud offers unmatched hyper-scale, multi-tenant services deployed in more than 50 regions worldwide. OCI is expanding its mission beyond the traditional boundaries of public cloud to include dedicated, hybrid and multi cloud, edge computing, and more. At Technical Strategy and Oversight (TSO) organization, our mission is to support customer choice, transparency, and value when it comes to cloud infrastructure. We're embarking on ambitious new initiatives such as building new innovative platforms, high performance primitives, frameworks to support OCI developers, and new container runtime that will allow us to run the full variety of OCI services, including our most demanding, high-performance, high-availability services. In addition, TSO organization is charged with creation and governance of the OCI-wide programs to improve organizational engineering standards, governing processes, architectural review boards, change management, communication programs, and recruiting tools. This Principal Technical Program Manager leads high-impact projects focused on building and improving engineering standards and organizational excellence across OCI. The TPM collaborates with cross-functional teams to drive planning, design, and delivery of complex, high-performance, and scalable programs. The position requires expert project/program management skills, experience with agile and traditional methodologies. Key strengths include excellent communication, leadership, problem-solving, and stakeholder management, as well as familiarity with public cloud infrastructure and operations. The TPM must demonstrate the ability to influence without authority, manage competing priorities, and deliver innovative solutions in a dynamic, fast-paced setting. Career Level - IC4 Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $90,100 to $199,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 Key Responsibilities: Define project/program scope, partner with engineering leadership to build detailed execution plans, and own end-to-end program delivery-including scheduling, risk management, status reporting, and quality assurance. Collaborate with both technical and business stakeholders to elicit requirements, clarify objectives, and translate strategic goals into actionable plans. Facilitate effective communication and collaboration between engineering, operations, finance, and product management teams across geographies. Proactively identify roadblocks, negotiate priorities, and develop mitigation strategies to keep programs on track. Prepare and deliver regular updates, executive communications, and detailed program artifacts, keeping stakeholders informed at all levels. Measure and report on program success metrics, identify opportunities for optimization, and champion operational excellence initiatives. Use your strong analytical, problem-solving, and business acumen to support informed decision-making, balancing technical, operational, and business objectives. Demonstrate a commitment to continuous improvement in program management best practices, including Agile and traditional methodologies. Minimum Qualifications 6+ years of experience as hands-on technical program manager; preferably in a related industry. Bachelor's degree in Computer Sciences, Software Engineering, Technology Management, Business Management, Project Management or similar. Advanced knowledge of the SDLC using agile methodologies and associated tooling. Experience efficiently and effectively communicating findings/progress to cross-functional teams, senior leadership, and the broader organizations, with both technical and non-technical stakeholders. Self-driven problem solver; able to adapt and thrive in a dynamic, and ambiguous environment. Preferred Qualifications 10+ years of program/project management, product design or related experience Master's degree in Computer Sciences, Software Engineering, Technology Management, Business Management, Project Management or similar. Thorough understanding of public cloud infrastructure services, such as Compute, Storage, Identity and Networking Demonstrated knowledge of AWS, Azure or Google IaaS, SaaS and PaaS services.

Lead the coordination and alignment of cross-functional stakeholders (e.g., finance, engineering, data analytics, and operations) to build and scale an in-depth reporting framework. Define and maintain a roadmap for unified business reporting, with focus areas including customer- and data center-level P&Ls, SKU-level trend tracking, and allocation methodology alignment. Identify and validate sources of truth across business functions; drive consensus on definitions, ownership, and cadence of key business metrics. Establish and manage rhythm of business processes to support real-time visibility into performance drivers. Lead efforts to define success criteria and reporting requirements; oversee the development of dashboards and tools that support performance tracking and decision-making. Standardize business logic, allocation rules, and financial models to ensure consistency and transparency across reporting domains. Provide structure, clarity, and accountability in a highly dynamic environment; lead and influence without direct authority to drive timely execution. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 Translate stakeholder questions and vague verbal requirements into technical solutions and documented logic. Transform, clean, and model complex datasets using R or Python. Ensure data quality and integrity by independently formatting, restructuring, and validating data as required. Create visually appealing dashboards and visualizations to communicate complex insights to both technical and non-technical stakeholders using packages such as ggplot2, matplotlib, seaborn, plotly, etc. Write efficient SQL queries for data extraction, validation, and transformation. Collaborate cross-functionally with non-technical teams (operations, product, leadership, research, etc.). Communicate analytical findings clearly through email summaries, slide decks, and live presentations. Ensure data quality through validation checks, documentation, and version control best practices. Support ad-hoc analyses and recurring reporting needs. Comfortable collaborating with teams who have little technical background and guiding them toward well-defined questions. Ability to manage multiple projects, prioritize tasks, and ensure stakeholders understand timelines and trade-offs.

Oracle's Global Physical Security (GPS) Systems Team is responsible for securing the corporation's global datacenter and facility footprint through advanced Physical Access and Identity Management (PIAM) technologies. We are seeking a seasoned Technical Program Manager - BADGE Kiosk Hardware. Oracle's Global Physical Security (GPS) Systems Team is committed to delivering secure and seamless access credentialing across the corporation's global offices and data centers. We are seeking an accomplished Technical Program Manager to lead the vision, modernization, and global life cycle of Oracle's BADGE Kiosk Hardware platforms, essential for secure issuance, management, and auditing of access credentials at scale. The ideal candidate brings deep experience in physical security hardware deployments and automation, excels in complex vendor and technical stakeholder environments, and is committed to maximizing uptime, process efficiency, security, and user satisfaction. You will oversee the complete BADGE kiosk hardware environment, defining its technology roadmap, directing global deployments, orchestrating remote management, and automating both support and user-facing processes. A continuous improvement mindset, strong analytical approach, and technical hands-on leadership are essential to drive efficiency, reduce downtime, and ensure that Oracle's evolving badge credentialing ecosystem remains robust, compliant, and future-ready. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $78,000 to $158,200 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 SCOPE OF RESPONSIBILITY, IMPACT OF DECISIONS, AND DEGREE OF SUPERVISION: Positioned as the global authority for BADGE kiosk hardware, you own the full technology vision, deployment program, and continuous improvement cycle for badge issuance devices. You will set objectives and priorities, drive hardware lifecycle management, and directly impact security, operational continuity, and user experience globally. Autonomy in daily execution is expected, while collaborating strategically with Oracle GPS leadership and cross-functional partners. Drive the end-to-end lifecycle from architecture and deployment to operations, upgrades, maintenance, and modernization of credentialing kiosks. Transition manual hardware provisioning and support workflows to automated, self-healing, and scalable processes. Serve as the escalation authority for device performance, software/firmware issues, and field incidents. Author roadmaps, investment cases, automation strategies, and device standardization documents. KEY RESPONSIBILITIES: Develop, communicate, and execute the global multi-year strategy and technical roadmap for BADGE kiosk hardware in alignment with Oracle's security and operational objectives. Oversee major deployments, lifecycle upgrades, and integrations, automating remote diagnostics, inventory health checks, firmware/software updates, and end-user ticket workflows. Identify and implement automated monitoring and alerting solutions to maximize device uptime and proactive fault resolution. Lead cross-organizational teams, including vendors and field services, to deliver against project milestones and SLAs, ensuring performance and compliance at every stage. Drive adoption of IoT and remote management technologies for rapid scaling and reduced hands-on maintenance. Pilot and scale new automation frameworks and digital touchpoints, reducing manual effort and enabling global self-service onboarding and credential renewal. Ensure all hardware and processes adhere to company and global regulatory requirements; maintain audit readiness through documentation and system controls. Collaborate with the PIAM/BADGE application and IT teams to ensure seamless integration and secure data exchanges between kiosk hardware and enterprise platforms. Own the quality and accuracy of supporting materials, including device standards, installation guides, support runbooks, troubleshooting playbooks, and audit documentation. Report status, device health, risk, and improvement opportunities clearly to technical management, business partners, and senior leadership. KEY SKILLS AND REQUIREMENTS: Bachelor's degree (or equivalent experience) in Engineering, Information Systems, IT, Security, or related technical discipline. Advanced degree preferred. Minimum of 5 years' experience in physical security hardware or automation program management, ideally with global scope and high-transaction environments. Hands-on expertise with badge kiosk systems, physical credentialing hardware, and identity issuance platforms (e.g., HID, Lenel (Must have), Suprema, Assa Abloy, or similar). Advanced knowledge of remote device management, monitoring, and orchestration platforms. Demonstrated experience implementing workflow automation for deployment, support ticketing, diagnostics, update delivery, and user onboarding/offboarding. Proven track record integrating hardware platforms into enterprise PIAM or badging systems, using industry API standards and connector frameworks. Experience with change management, vendor partnerships, contract negotiation, and SLA oversight. Working knowledge of cybersecurity, device hardening, encrypted credential issuance, audit logging, and global privacy/compliance mandates (SOC 2, ISO 27001, GDPR, etc.). Strong business process mapping, reengineering, and continuous improvement accomplishments, with measurable efficiency gains. Outstanding communication, troubleshooting, and stakeholder management skills across technical and business audiences. #LI-KNC2

Infosys is seeking a Group Practice Engagement Manager for its Digital Experience (DX) Practice. About Infosys Digital Experience Practice: Infosys Digital Experience (DX) powers businesses across the entire Customer Experience (CX) journey. We re-imagine, create and deliver integrated and personalized experiences by creating human-centered digital platforms. We help enterprises stay relevant by transforming business models, future proofing, bringing agility and responsiveness. To learn more about Infosys and see our ideas in action, visit ************************ Role responsibilities: * Sales Planning and review: Create business unit specific sales plan * Customer Prospecting, working on large deals * Opportunity identification and qualification * Proposal development, Negotiation, Closure * Account Planning & Review: Review account specific plans to ensure planned growth for the business unit (revenue/margin/utilization) so as to grow the account as per plan * Account Mining, operations * Relationship management * People Management Required Qualifications: * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 16+ years of experience, with strong sales/relationship management/account management experience * Significant business development and project management experience, large deal sales experience * Track record of interacting and building relationship with C-level client contacts * Hands-on experience with proposal creation and leading proposal presentations * Strong leadership, interpersonal, communication and presentation skills * Wide variety of IT and business consulting engagement experience * Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time Preferred Qualifications: * Knowledge of industry specific go-to-market solutions * Good understanding of industry specific business issues and drivers * Global Delivery Model experience Estimated annual compensation range will be $186000 to $ 367000 Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits : Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness , Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off

Why NetSuite? One word - transformation . At NetSuite, we believe the cloud is here to stay, and so do our 20,000+ customers. We believe businesses should not be bogged down by the overhead of bulky data centers and expensive personnel to run it all. Businesses need to be lean, efficient, and agile. NetSuite is literally transforming business worldwide by providing a cloud-based, unified system that delivers unprecedented capabilities to drive the business forward. Founded in 1998 as THE cloud ERP pioneer, today NetSuite has transformed the business operations of our customers without the high costs and inefficiency of on-premise systems. Transform your career at NetSuite At NetSuite, we work hard, and we work smart. We hire fierce competitors. We hire individuals that are fearless trailblazers. NetSuite employees take the hill, we prefer action over inaction, we are tireless in our mission, and we pause only to celebrate our success. And we DO celebrate because if you don't have fun along the way, then what's the point? Summary The Project Manager will primarily be responsible for managing the delivery of Oracle NetSuite Professional Services implementations of the NetSuite applications. Under the guidance of NetSuite's delivery methodology, the resource will drive the delivery of NetSuite's Professional Services engagements according to the agreed-upon scope, time, and budget - all while ensuring the highest degree of customer satisfaction. The Project Manager is a key player in managing, tracking, and communicating the progress of projects and ensuring the quality delivery of Oracle NetSuite's Professional Services. From initiation through to completion, the Project Manager will be responsible for planning customer-specific engagements, managing the business requirements development, review, and signoff process, managing the execution of deliverables while controlling scope, executing the change management process when needed, and ensuring timely resolution of discrepancies and project roadblocks. The Project Manager will manage multiple concurrent projects and work with several resources within a matrix environment. From initiation through to completion, the Project Manager will be responsible for the construction, presentation, and signoffs of key deliverables such as project kickoff presentations, project plans, regular status reports, risk and issue logs, and working with the appropriate teams on change orders when required. The Project Manager will also facilitate planning sessions at various stages of the project lifecycle. Critical to the success of this role will be the setting and management of customer expectations concerning project scope, the NetSuite delivery model, stakeholder roles and responsibilities, timelines, escalation and change management processes, communication, and risk management plans. Preferred Qualifications/Skills include: At least 3+ years of cumulative experience in a systems applications Project/Program Management, either internally via an IT organization or externally with a consulting firm or software provider. Outstanding client-facing skills. History of building extraordinary relationships with clients and colleagues. Ability to handle various projects simultaneously; adapts quickly and easily - manages multiple deadlines and multiple competing priorities in a fast-paced, rapidly changing environment. Excellent communication and interpersonal skills, including experience successfully delivering presentations and managing meetings via web conferencing. Solid organizational skills and attention to detail. Exceptional escalation management skills. Demonstrates thoughtfulness and excellent judgment when selecting methods and techniques for achieving project success. Demonstrated ability to interact well at the “C” level. Independently organizes and performs work required with minimal guidance, direction, and follow-up. Ability to forecast work accurately, proactively manage workload, and assist project teams with doing the same. Excellent teamwork skills. Works effectively as part of multiple, varied project teams and demonstrates a genuine commitment to team success. Takes the initiative and ownership-proactive, results-oriented, with a can-do attitude in meeting critical deadlines. A strong background in project management, including experience developing work-breakdown structures and project plans, most notably in Microsoft Project. Strong client management skills and the ability to work with customers to develop and manage an implementation plan. Implementation experience with ERP and CRM applications, and a good understanding of integration, data, customization, and other ERP implementation-related principles; experience with NetSuite or competing solutions a plus. Formal Project Management methodology training, with significant practical use. Certifications such as the Project Management Professional (PMP) are a plus. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $70,600 to $141,200 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 Responsibilities include: Be passionately customer-focused; relentlessly pursue providing an excellent customer experience every time. Establish, maintain and deepen client relationships by providing results and exceeding expectations. Deliver 5+ concurrent projects using the defined NetSuite delivery methodology. Plan, manage and communicate the progress of projects, achieving project milestones and maintaining project momentum. Identify and effectively mitigate risks. Facilitate resolution of issues and roadblocks, escalate when appropriate. Communicate well with all stakeholders, internal and external, including project sponsors, project managers, and project team members. Work collaboratively with project delivery leads and project resources. Effectively manage scope, budget, timeline, resources, quality, and customer satisfaction throughout the project. Communicate effectively with and project-manage remote resources in a matrix environment, including offshore resources. Forecast and deliver against committed hours for your project portfolio. Deliver a diverse scope of services where project management requires analysis of numerous factors. Maintain up-to-date knowledge of and compliance with internal processes and procedures.

The Project Manager will primarily be responsible for managing the delivery of Oracle NetSuite Professional Services' implementations of the Oracle NetSuite application. Under the guidance of the Oracle NetSuite delivery methodology, the resource will drive the delivery of Oracle NetSuite's Professional Services engagements according to the agreed upon scope, time and budget - all while ensuring the highest degree of customer satisfaction. The Project Manager is a key player in leading, tracking and communicating the progress of projects, and in ensuring the quality delivery of Oracle NetSuite's Professional Services. The Project Manager will be responsible for planning customer specific engagements, leading the business requirements development, review and signoff process, leading the execution of results while controlling scope, completing the organizational change process when needed, and ensuring timely resolution of discrepancies and project roadblocks. The Project Manager will lead multiple concurrent projects and work with a number of resources within a matrix environment. From initiation through to completion, the Project Manager will be responsible for the construction, presentation and signoffs of key results such as project kickoff presentations, project plans, regular status reports, risk and issue logs, and working with the appropriate teams on change orders when required. They will also facilitate planning sessions at various stages of the project lifecycle. Critical to the success of this role will be the setting and management of customer expectations with regard to project scope, the Oracle NetSuite delivery model, collaborator roles and responsibilities, timelines, blocking issue and organizational change processes, communication and risk management plans. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Oracle uses Artificial Intelligence in our recruiting process. Read more about it in our Recruiting Privacy Policy. Range and benefit information provided in this posting are specific to the stated locations only CA: Hiring Range in CAD from: $78,500 to $128,500 per annum. US: Hiring Range in USD from: $70,600 to $141,200 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 Vacancy Type - Replacement Position This role regularly interacts with customers across North America, so a professional level of English is required. A proficiency of French is required for candidates residing in Quebec, otherwise it is considered an asset. Responsibilities include: Be passionately customer-focused; relentlessly pursue providing an excellent customer experience every time. Establish, maintain and deepen client relationships by providing results and going above and beyond. Deliver 10+ concurrent projects using the defined Oracle NetSuite delivery methodology. Plan, manage and communicate the progress of projects, achieving project milestones and maintaining project momentum. Identify and effectively mitigate risks. Facilitate resolution of issues and roadblocks, advance when appropriate. Communicate well with all collaborators, internal and external, including project sponsors, project managers, and project team members. Work collaboratively with project delivery leads and project resources. Effectively manage scope, budget, timeline, resources, quality and customer satisfaction throughout the project. Communicate effectively with and project-manage remote resources in a matrix environment, including offshore resources. Forecast and deliver against committed hours for your project portfolio. Deliver a diverse scope of services where project management requires analysis of numerous factors. Maintain up-to-date knowledge of and compliance with internal processes and procedures. Support the Sales cycle through scoping of PS engagements, Executive-level prospect meetings, and solution reviews Help to expand PS Sales in installed base of existing customers Present and promote the value of NetSuite Professional Services to prospective customers. Preferred Qualifications/Skills include: Outstanding client-facing skills. History of building extraordinary relationships with clients and colleagues. Ability to handle a variety of different projects simultaneously; adapts quickly and easily - manages multiple deadlines and multiple challenging priorities in a fast-paced, constantly evolving environment. Strong communication and interpersonal skills, including experience successfully delivering presentations and managing meetings via web conferencing. Very strong organizational skills and attention to detail. Exceptional blocking issue management skills. Demonstrates thoughtfulness and excellent judgement when selecting methods and techniques for achieving project success. Outstanding client-facing skills. History of building extraordinary relationships with clients, colleagues and third-parties. Demonstrated ability to interact well at the “C” level. Independently organizes and performs work required with minimal guidance, direction and follow-up. Ability to forecast work accurately, proactively manage workload and assist project teams with doing the same. Excellent teamwork skills. Works effectively as part of multiple, varied project teams and demonstrates genuine commitment to team success. Takes initiative and ownership. Proactive, passionate about results, with a can-do demeanor in meeting critical deadlines. A strong background in project management, including experience developing work-breakdown structures and project plans, most notably in Microsoft Project. Strong client management skills and the ability to work with customers to develop and manage an implementation plan. Implementation experience with Oracle NetSuite applications, and a good understanding of integration, data, customization, and other ERP implementation related principles, experience with Oracle NetSuite or challenging solutions a plus. Formal Project Management methodology training, with significant practical use. Certifications such as the Project Management Professional (PMP) are a plus. 5+ years of experience relevant to this position including at least 3 years of project management experience.

Intended for students graduating with their Bachelor's degree by, or have graduated within, 12 months of cohort start date in June/July 2026 Locations: This position is fully in-office and based at one of our designated hub locations: Austin, TX; Santa Clara, CA; Seattle, WA; or Nashville, TN. Hub locations are subject to change based on business needs. Visa sponsorship is not available for this role. For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, green card or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp etc. The Program: Our future success depends on hiring world-class, early in career talent who are looking to power next-generation services and solutions. We are hiring students with a diverse set of skills and experiences to work in and across teams. Our program is intended to enhance your overall learning experience, help build your network, and accelerate your opportunity to make an impact. The Team: Oracle Cloud Infrastructure (OCI) is the first cloud built specifically for the enterprise. The team develops a suite of cloud infrastructure products that includes Compute products like Bare-Metal compute, Virtual Machines, Kubernetes Services, and Serverless Computing; Storage products like Block Store, Object Store and File Systems; Networking products like SDN, Load Balancers, and DNS; Security products like Key management and Identity systems; and Platform products like Notifications, Monitoring, and Streaming. In addition to these, we are also building a number of new services from the ground up. Learn more at oracle.com/cloud. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $52,000 to $112,600 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC1 What You'll Do: Manage the development and implementation process of a specific company product: Manage the development and implementation process of a specific company product involving departmental or cross-functional teams focused on the delivery of new or existing products. Plan and direct schedules and monitor budget/spending. Monitor the project from initiation through delivery. Organize the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints. Assign and monitor work of systems analysis and program staff, providing technical support and direction. What You'll Bring: (Objective Minimum Qualifications) To be considered for a Software Engineer position in the Oracle Cloud Infrastructure organization, you must possess the Objective Minimum Qualifications (OMQs) below. Please ensure that your application clearly indicates that you meet these OMQs, by listing relevant academic/professional/personal projects on your resume. Complete a Bachelor's degree in Computer Science or an equivalent science/engineering field by August 2026. Reside in the United States and/or attend a university in the US. Able to obtain work authorization in the US in 2026. Previous coursework or Internship experience in Program Management To be considered for a Technical Program Manager position in the Oracle Cloud Infrastructure (OCI) organization, you must possess the Objective Minimum Qualifications (OMQs) below. Please ensure that your application clearly indicates that you meet these OMQs by listing relevant academic/professional/personal projects on your resume. Currently enrolled in a Bachelor's degree program in Business, Computer Science, Computer Engineering, Computer Systems Engineering, Information Systems or equivalent major and graduating by summer 2026 Excellent communication skills and ability to clearly articulate abstract ideas. Ability to prioritize and escalate as needed. Working knowledge of Agile/Scrum. Experience with Confluence and Microsoft Office Suite is required. Proactiveness and taking initiative even if the tasks are outside the role, and excellent time management skills to follow through to get work done and delivered on time. Have completed at least one internship, research assistantship, teaching assistantship, or equivalent practical experience working with the relevant areas noted above. Attend a university in the US. Able to obtain work authorization in the US in 2026. Visa sponsorship is not available for this role. For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, green card or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp etc. Preferred Qualifications: Minimum 3.0 GPA

Why Zensar? We're a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. We love what we do, and we're passionate about helping our clients thrive in an increasingly complex digital world. Zensar is an organization focused on building relationships, with our clients and with each other-and happiness is at the core of everything we do. In fact, we're so into happiness that we've created a Global Happiness Council, and we send out a Happiness Survey to our employees each year. We've learned that employee happiness requires more than a competitive paycheck, and our employee value proposition-grow, own, achieve, learn (GOAL)-lays out the core opportunities we seek to foster for every employee. Teamwork and collaboration are critical to Zensar's mission and success, and our teams work on a diverse and challenging mix of technologies across a broad industry spectrum. These industries include banking and financial services, high-tech and manufacturing, healthcare, insurance, retail, and consumer services. Our employees enjoy flexible work arrangements and a competitive benefits package, including medical, dental, vision, 401(k), among other benefits. If you are looking for a place to have an immediate impact, to grow and contribute, where we work hard, play hard, and support each other, consider joining team Zensar! Job Description - Salesforce Service Delivery Manager Role Title: Salesforce Service Delivery Manager Experience: 10-15 Years (minimum 6 years in Salesforce delivery & support) Location: Onsite / Offshore (Hybrid as required) Reports To: Program Director / Engagement Lead 1. Role Summary The Salesforce Service Delivery Manager (SDM) is responsible for leading and managing the end-to-end delivery of Salesforce support, enhancements, and operations across multiple business units. The SDM ensures stable platform performance, drives continual improvement, manages stakeholder expectations, and acts as the single point of contact (SPOC) for all Salesforce service operations. The role ensures adherence to SLAs, manages offshore/onshore teams, coordinates with cross-functional groups (MuleSoft, Marketing Cloud, Data, Security), and provides proactive governance, reporting, and quality assurance. 2. Key Responsibilities Service Delivery & Operations Own end-to-end Salesforce support operations including Incident, Problem, Change, and Release Management. Ensure SLA adherence, backlog reduction, and timely resolution of tickets. Conduct daily/weekly operational reviews, including Risk/Issue tracking & mitigation planning. Monitor platform performance, integrations, API limits, and ensure smooth business operations. Stakeholder Management Act as the primary contact for business stakeholders, IT leadership, and vendor partners. Manage communication cadence: weekly status reports, monthly Steerco presentations, and RCA reviews. Translate business needs into technical outcomes with clear prioritization. Team Leadership Lead and mentor Salesforce administrators, developers, QA, and offshore support teams. Ensure right resource allocation, workload balancing, and skills utilization across streams. Conduct periodic performance reviews and support capability uplift (Training, Certifications). Governance & Compliance Implement best practices for operational excellence, including DevOps, ITIL, and Agile processes. Ensure compliance with security, audit, GDPR, and organizational policies. Maintain documentation: SOPs, runbooks, RCA logs, change logs, deployment checklists. Continuous Improvement Drive automation for routine tasks (monitoring, data quality, backups, health checks). Identify recurring issues and push for permanent fixes with problem management. Recommend optimization opportunities: license usage, process gaps, configuration improvements. Project & Release Coordination Oversee small enhancements, CRs, and release cycles. Collaborate with Development, QA, and DevOps teams to ensure smooth deployments. Ensure regression testing and sandbox/production readiness. 3. Required Skills & Qualifications Technical Skills Strong understanding of Salesforce Clouds: Sales, Service, Experience, Marketing Cloud (added advantage). Knowledge of MuleSoft, integration patterns, APIs, and Pub/Sub events (preferred). Good grasp of Salesforce admin & configuration including Flows, Reports, Dashboards, Profiles, Permission Sets, and Data Management. Exposure to DevOps tools (Copado, Gearset, Azure DevOps, Jenkins). Knowledge of CRM security, sharing, user access management, and audit compliance. Service Management Skills Strong grounding in ITIL processes (Incident/Problem/Change Management). Experience running 24x7 support models with offshore/onshore teams. Proven ability to reduce incidents, drive RCA programs, and manage major incident communications. Experience with ServiceNow or similar ITSM platforms. Soft Skills Excellent communication and stakeholder management skills. Strong analytical, decision-making, and conflict-resolution capabilities. Proactive, structured, and process-driven approach. Ability to operate under high pressure and ambiguity. 4. Preferred Certifications Salesforce Administrator (ADM 201) - Mandatory Salesforce Advanced Admin - Preferred ITIL Foundation v4 - Strongly Preferred Salesforce Platform App Builder - Nice to have Salesforce Service Cloud Consultant - Advantageous Any project management certification (PMP, CSM) - Optional 5. KPIs / Success Measures SLA adherence > 95% Reduction of recurring incidents by 30-50% within 6 months Backlog reduction & ticket aging control Smooth, zero-disruption release cycles High stakeholder satisfaction (CSAT > 4.5/5) Improved platform stability and user adoption Effective team performance & resource utilization Zensar believes that diversity of backgrounds, thought, experience, and expertise fosters the robust exchange of ideas that enables the highest quality collaboration and work product. Zensar is an equal opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Zensar is committed to providing veteran employment opportunities to our service men and women. Zensar is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. Zensar does not facilitate/sponsor any work authorization for this position. All candidates must present valid authorization to commence new employment in the U.S. for Zensar. Candidates who are currently employed by a client or vendor of Zensar may be ineligible for consideration. Zensar values your privacy. We'll use your data in accordance with our privacy statement located at: ********************************* .

As a technical IT Optimization Consultant, you'll collaborate with healthcare clients to design, build, and configure Oracle Health (Cerner) Revenue Cycle Patient Access, Scheduling and/or Registration solutions and related integrations. You'll serve as a trusted advisor guiding clients through workflow design decisions, interdependencies, and configuration strategies that align with operational and revenue goals. You'll then be responsible for the technical solution build. **What you'll do:** + Consult with clients on end-to-end workflow design across Scheduling and/or Registration service lines. + Lead build and configuration of Oracle Health Scheduling and/or Registration solutions to meet client-specific operational and workflow requirements. + Provide solution oversight and direction to ensure alignment with downstream Revenue Cycle and clinical systems. + Guide clients through key design decisions, highlighting system interdependencies and recommending best practices. + Identify, assess, and mitigate solution risks and issues during design and build phases. + Execute workflow optimization and process improvement strategies to enhance patient access efficiency and scheduling accuracy. + Lead client-facing meetings and working sessions, including validation, design, and review sessions. + Partner with internal and client stakeholders to ensure a smooth implementation and adoption process. **Required experience:** + 3+ years of hands-on experience implementing, optimizing, configuring, and supporting Oracle Health (Cerner) Revenue Cycle Patient Access solutions, including Scheduling and/or Registration. + Strong familiarity with scheduling configuration tools and end-to-end system design, including: + Revenue Cycle maintenance applications + Scheduling templates, appointment types, and resource/location setup + Service line configuration and provider/resource mapping + Experience configuring Scheduling across multiple specialties (e.g., radiology, therapy, rehabilitation). + Proven ability to manage integrations with ancillary systems impacting scheduling workflows. + Registration configuration experience + Strong familiarity with registration configuration tools and workflow dependencies, including: + Patient demographic and encounter setup (registration types, visit classes, and encounter mapping) + Insurance, payer, and financial class configuration (eligibility verification rules, coverage mapping) + Rules, alerts, and validations to support accurate and compliant patient intake + Integration and dependency awareness with downstream billing and clinical systems + Experience designing and configuring Registration workflows that ensure accurate patient identification, charge capture, and data integrity. \#LI-MBOH Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $29.81 to $60.63 per hour; from: $62,000 to $126,100 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC2 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

META PQ TSR : Service Delivery Manager (G9) Role : SDM Billing status : Investment Location : US - California, Menlo park area. Job Description : Service Delivery Manager is the interface between the offshore team and Client leadership. Responsible for managing the team of testers and leads, provides oversight on test practices, and suggests methods to optimize the organization's process Responsibilities - Serve as the main point of contact for the Program Manager - Host a weekly 1:1 meeting with the WhatsApp Program Manager - Serve as the first escalation point of contact for program execution - Report and mitigate blockages, delays and complications - Communicate plan/updates/status to WhatsApp stakeholders - Perform postmortem failure analysis and build a process of improvement - Demonstrate ability for independent problem solving and self-learning Qualifications - 20+ years of overall experience with 10+ years in Leading Testing projects - Experience with a track record of managing large programs involving globally distributed team - High knowledge of all QA methodologies and standards - Excellent numerical skills and understanding of data analysis/statistical methods - Excellent people management skills while managing large globally distributed teams - Possess qualities like great attention to detail and ability to define, experience in tracking KPIs and SLAs - Excellent report the same back to client - Have excellent organizational and leadership abilities in addition to experience of interfacing with third party vendors - Ability to work in a fast-paced environment involving multiple stakeholders based in different locations

Looking for an experienced Oracle R12 EBS Technical Architect with hands-on experience in Oracle Fusion cloud, to join our team. The ideal candidate will have extensive experience in Oracle R12 Supply Chain Management (SCM) modules. This role requires strong expertise in implementing and supporting Oracle SCM solutions, along with the ability to work collaboratively with cross-functional teams to deliver high-quality results. Key Responsibilities: • Lead the implementation, configuration, and support of Oracle R12 SCM modules, including Inventory, Purchasing, Order Management, and Bills of Material (BOM). • Collaborate with business users to gather requirements, perform gap analysis, and provide solutions to meet business needs. • Develop and customize reports, workflows, and interfaces using Oracle tools such as PL/SQL, Oracle Forms, Reports, and XML Publisher. • Perform data migration, integration, and validation activities for Oracle SCM modules. • Conduct unit testing, integration testing, and support user acceptance testing (UAT). • Provide post-implementation support and troubleshoot issues related to Oracle SCM modules. • Ensure adherence to Oracle best practices and standards in all deliverables. Required Skills & Qualifications: • 8-10 years of relevant experience in Oracle R12 SCM modules, with hands on experience on Oracle Fusion Cloud. • In-depth knowledge of SCM modules such as Inventory, Purchasing, Order Management, BOM, and WIP. • Proficiency in Oracle development tools such as PL/SQL, Oracle Forms, Reports, and XML Publisher. • Strong understanding of Oracle EBS architecture and integration capabilities. • Excellent analytical, problem-solving, and communication skills. • Ability to work independently and collaboratively in a dynamic environment.

Job Title: Director of Program Management (SAFe Agile) Location: [Insert Location] Employment Type: Full-time Experience Level: Director / Leadership Role Overview We are seeking an experienced Director of Program Management to lead and oversee program delivery in a SAFe Agile environment. This role involves managing a team of Scrum Masters, Project Managers, and Product Owners, ensuring alignment with organizational strategy and driving successful execution of large-scale initiatives. The ideal candidate will have strong leadership skills, deep knowledge of Agile frameworks (especially SAFe), and proven experience in managing complex programs across multiple Agile Release Trains (ARTs). Key Responsibilities • Leadership & Oversight: Provide strategic direction and leadership to Scrum Masters, PMs, and POs across multiple programs. • Program Execution: Ensure successful delivery of programs within scope, timeline, and budget while maintaining quality standards. • SAFe Implementation: Champion SAFe principles and practices, facilitating PI Planning, Inspect & Adapt workshops, and other SAFe ceremonies. • Stakeholder Management: Act as the primary liaison between executive leadership, business stakeholders, and delivery teams. • Governance & Reporting: Establish program governance, track progress, manage risks, and provide transparent reporting to senior leadership. • Resource Management: Optimize resource allocation across programs and ensure team capacity aligns with business priorities. • Continuous Improvement: Drive process improvements, foster a culture of collaboration, and promote Agile maturity across the organization. • Mentorship: Coach and mentor Scrum Masters, PMs, and POs to enhance their effectiveness and career growth. Customer Management, People Management, Project Management, Project Management ESS, Project Management ITSM, MIS reports

We are seeking an experienced Director of Program Management to lead and oversee program delivery in a SAFe Agile environment. This role involves managing a team of Scrum Masters, Project Managers, and Product Owners, ensuring alignment with organizational strategy and driving successful execution of large-scale initiatives. The ideal candidate will have strong leadership skills, deep knowledge of Agile frameworks (especially SAFe), and proven experience in managing complex programs across multiple Agile Release Trains (ARTs). Key Responsibilities Leadership & Oversight: Provide strategic direction and leadership to Scrum Masters, PMs, and POs across multiple programs. Program Execution: Ensure successful delivery of programs within scope, timeline, and budget while maintaining quality standards. SAFe Implementation: Champion SAFe principles and practices, facilitating PI Planning, Inspect & Adapt workshops, and other SAFe ceremonies. Stakeholder Management: Act as the primary liaison between executive leadership, business stakeholders, and delivery teams. Governance & Reporting: Establish program governance, track progress, manage risks, and provide transparent reporting to senior leadership. Resource Management: Optimize resource allocation across programs and ensure team capacity aligns with business priorities. Continuous Improvement: Drive process improvements, foster a culture of collaboration, and promote Agile maturity across the organization. Mentorship: Coach and mentor Scrum Masters, PMs, and POs to enhance their effectiveness and career growth. Required Skills & Qualifications Proven experience as a Program Director or similar leadership role in Agile environments. Strong expertise in SAFe Agile framework and large-scale Agile transformations. Experience managing Scrum Masters, Project Managers, and Product Owners. Excellent understanding of Agile delivery metrics, program governance, and portfolio management. Strong leadership, communication, and stakeholder management skills. Familiarity with tools like Azure DevOps, Jira, or similar for program tracking and requirement management. Preferred Qualifications SAFe Program Consultant (SPC) or SAFe Lean Portfolio Manager certification. Experience in insurance or financial services domain. Knowledge of Lean Portfolio Management and budgeting practices.

We are seeking an experienced Director of Program Management to lead and oversee program delivery in a SAFe Agile environment. This role involves managing a team of Scrum Masters, Project Managers, and Product Owners, ensuring alignment with organizational strategy and driving successful execution of large-scale initiatives. The ideal candidate will have strong leadership skills, deep knowledge of Agile frameworks (especially SAFe), and proven experience in managing complex programs across multiple Agile Release Trains (ARTs). Key Responsibilities Leadership & Oversight: Provide strategic direction and leadership to Scrum Masters, PMs, and POs across multiple programs. Program Execution: Ensure successful delivery of programs within scope, timeline, and budget while maintaining quality standards. SAFe Implementation: Champion SAFe principles and practices, facilitating PI Planning, Inspect & Adapt workshops, and other SAFe ceremonies. Stakeholder Management: Act as the primary liaison between executive leadership, business stakeholders, and delivery teams. Governance & Reporting: Establish program governance, track progress, manage risks, and provide transparent reporting to senior leadership. Resource Management: Optimize resource allocation across programs and ensure team capacity aligns with business priorities. Continuous Improvement: Drive process improvements, foster a culture of collaboration, and promote Agile maturity across the organization. Mentorship: Coach and mentor Scrum Masters, PMs, and POs to enhance their effectiveness and career growth. Required Skills & Qualifications Proven experience as a Program Director or similar leadership role in Agile environments. Strong expertise in SAFe Agile framework and large-scale Agile transformations. Experience managing Scrum Masters, Project Managers, and Product Owners. Excellent understanding of Agile delivery metrics, program governance, and portfolio management. Strong leadership, communication, and stakeholder management skills. Familiarity with tools like Azure DevOps, Jira, or similar for program tracking and requirement management. Preferred Qualifications SAFe Program Consultant (SPC) or SAFe Lean Portfolio Manager certification. Experience in insurance or financial services domain. Knowledge of Lean Portfolio Management and budgeting practices.