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Insurance Collector
Balance Health
Remote coin collector job
Full-time Description
ABOUT US
For over 55 years, we have been recognized as a global innovator in advancing care for foot and ankle conditions, sports medicine, and related clinical programs. Our mission is to enhance quality of life by delivering the most advanced, patient-centered foot and ankle care. At WFAI, we've experienced remarkable growth and remain committed to a future guided by that same momentum. As our organization continues to expand, we remain grounded in our core values: integrity, excellence, trust, compassion, tradition, and innovation.
Position Summary:
We have an immediate need to hire an experienced Insurance collector who will be responsible for reviewing claims activity for billing and submitting claims in the revenue cycle billing and claims functions. Including responsibility for billing, submission, and resolving billing from the clinics, surgery centers, and hospitals related to the company. The individual will need to identify, and present process improvement recommendations based on gathered knowledge and experience while working directly with the providers' documentation and productivity. Determine and assess patient records, review accounts receivable activities, and collect payments. This position is responsible for effectively communicating with clinicians on a regular basis.
Key Responsibilities:
Review and appeal unpaid and denied claims based on standard appeal processes as governed by the payor
Determine accuracy of Insurance Payments and follow up on discrepancies.
Run and build reports as required and/or requested.
Experience with high volume, strategic management of A/R
Respond to patient and/or insurance companies billing questions in a timely manner.
Perform miscellaneous job-related duties as may be assigned.
Execute work on assigned claim worklists, AR worklists, reporting, or projects.
Communicates trends and root issues through proper lines of reporting.
Provides support to medical providers and practice specialists as appropriate regarding coding compliance documentation.
Meets productivity and Key Performance (‘KPI') Indicator standards.
Must demonstrate highly ethical behavior and good judgment including the ability to always maintain the utmost confidentiality appropriate within a medical work environment.
Requirements
QUALIFICATIONS:
Required: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
Minimum of 3 years' experience interpreting insurance explanation of benefits, with minimum of 3 years' experience with medical claims, billing, payment posting and insurance collections with a high school diploma or equivalent.
Active Certified Professional Coder (CPC) required.
Ability to use independent judgment and to manage and impart confidential information appropriately.
Knowledge of legal, regulatory, and policy compliance issues related to medical coding and billing procedures and documentation.
Knowledge of all Insurance guidelines especially Medicare and Medicaid according to standards.
Ability to effectively communicate logically and clearly both verbally and in writing.
Respectfully accepts coaching and guidance understanding it is intended to impart knowledge and help with success in the role.
Understands office gossip is frowned upon and consciously does not participate.
PC Proficient with good working knowledge of Microsoft Office, including Word, Excel, and Outlook, database systems and report generation.
Ability to occasionally travel to hospitals / clinics.
Able to provide proof of legal eligibility to work in the United States without sponsorship.
Ability to successfully pass an in-depth background investigation and DMV report.
Desired:
Ancillary billing experience is preferred.
BENEFITS:
Competitive hourly pay rate depends on experience level.
Medical
Dental
Vision
Life Insurance
Flexible Spending Account
Healthcare Spending Account
401(k) Matching
Paid Time Off
Training Provided
Pet Insurance
Remote work
PHYSICAL DEMANDS:
Physical demands to successfully perform the essential functions of this job including but are not limited to walking, sitting, stooping, kneeling, standing, and crouching
The employee must be able to regularly lift up to 10 pounds
No specific vision requirements
No specific noise requirements
AMERICAN WITH DISABILITIES ACT (ADA) SPECIFICATIONS:
Qualified individuals with disabilities may request reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation. The Director of Human Resources will inform the qualified individual of the decision about the accommodation request or how to make the accommodation. This role is open to candidates in Alabama, Illinois, Indiana, Kentucky, Louisiana, Michigan, Mississippi, North Carolina, New Mexico, Ohio, Virginia, Tennessee, Texas, Virginia, and Wisconsin.
$42k-50k yearly est. 60d+ ago
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Accepting Resumes for Future Openings: Consumer/Commercial Debt Collector
National Service Bureau 3.9
Remote coin collector job
Responsive recruiter Benefits:
401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Benefits:
Guaranteed hourly rate + Uncapped Commission
Medical, Dental, Vision Insurance with Employer Contributions
401(k) plan + employer matching contributions
Company Provides Paid for EAP (Employee Assistance Program)
Paid Vacation, Holiday's, and Sick Time
Monday to Friday schedule
This role is required to sit in Eastern Time or Central Time zones.
Not hiring in the following states:
CA, NY, TX, HI, PA, DC, MA, CT, ME, VT, NM, SD, MD
To qualify for the fully remote position, the applicant must be more than 90 miles from any NSB location.
GROW WITH US!
National Service Bureau (NSB) is looking for a Consumer/Commercial Debt Collector to join our growing team with offices in Bothell, WA and Sarasota, FL! NSB is a family owned, “People First” company focused on Accounts Receivable Management. We have grown for over the last 30 years to become a leading national agency. We are a growing team of people who are curious, competitive, and engaged in personal growth.
Core Values:
Follow Through
Be Engaged
Think First
Be Respectful
Be Accountable
Consumer/Commercial Debt Collector Job Description:
Experience with High Daily Call Volume
Skilled and Experienced in Skip Tracing
Manage a Desk of Accounts Autonomously and Effectively
Experience in Asset Evaluation
Maintain Professionalism in Difficult Situations
Track Record of Meeting and Exceeding Goals
Consumer/Commercial Debt Collector Skills Required:
Secure home office consisting of:
Dedicated high-speed Internet (Cable, DSL, Fiber) with access via a hardwired connection (not wi-fi)
Internet speed required to be at 100 Mbps down, 10 Mbps up, and Latency of 100 ms or below
Please note that T-Mobile Home 5G Internet is not supported for our remote work environment due to performance and reliability concerns.
Dedicated space where others cannot hear voice conversations, is free from background noise and other distractions (ex. Office space, extra bedroom, etc.)
Clear and professional backdrop
5+ years of Experience in the Credit and Collections Industry
Above Average Computer Skills
Ability to Prioritize
Self-Motivated and Results Driven
Skilled in Problem Solving and Negotiations
Excellent Communication Skills
Positive Attitude
Strong Ability for Empathy
Attention to Detail
Natural Self-Starter
Proven Experience in Time Management
NSB Culture & Environment:
Diverse and Friendly Team
Emphasis on Work/Life Balance
Guaranteed no Nights/Weekends
Positive Environment
Performance-Based Incentives
Advancement Opportunities
NSB is very proud of our team and the environment they are helping to foster here. We're excited for you to join us!
To stay up to date on our latest postings we invite you to:
Like us on FaceBook: ***********************************************
Follow us on LinkedIn: ************************************************************************
Visit our Website and careers page: Home
Careers
This is a remote position.
Compensation: $20.00 - $23.50 per hour
$20-23.5 hourly Auto-Apply 60d+ ago
Healthcare Collections Agent - Remote USA
Esrhealthcare
Remote coin collector job
Job Description
Legal Healthcare Collections Agent - Remote USA
Healthcare Collections Agent - Remote USA
send your resume we have many unpaid invoices for you to help us with on our job board as well as thru split partners.
You will love our recruiting services. We invite you to join our job board for quick placements:
http: esrhealthcare . mysmartjobboard . com / registration/
REGISTER AND POST YOUR RESUME / COMPANY INFORMATION TODAY
Over 100,000 job alerts
You will love our recruiting services. We invite you to join our job board for quick placements:
http: esrhealthcare . mysmartjobboard . com / registration/
REGISTER AND POST YOUR RESUME / COMPANY INFORMATION TODAY
Over 100,000 job alerts
You will love our recruiting services. We invite you to join our job board for quick placements:
http: esrhealthcare . mysmartjobboard . com / registration/
REGISTER AND POST YOUR RESUME / COMPANY INFORMATION TODAY
Over 100,000 job alerts
$32k-50k yearly est. 7d ago
Biller/Collector-$3,000 Sign on Bonus
Acadia Healthcare Inc. 4.0
Coin collector job in Columbus, OH
We are looking to add an experienced Business Office Coordinator to our team. The Coordinator would be responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections. Ohio Hospital for Psychiatry is centrally located in Columbus, Ohio's state capital, with approximately 70 counties surrounding the hospital from which referrals are made. OHP is a 130-bed free-standing behavioral health facility that provides a continuum of behavioral healthcare services for adults and senior adults across five different units including Adult Behavioral, Dual Diagnosis, Intensive Treatment and Geriatric. We also offer Intensive Outpatient Services.
PURPOSE STATEMENT:
The Business Office Coordinator is responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections.
ESSENTIAL FUNCTIONS:
* Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.
* Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.
* Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.
* Complete adjustment forms for any charity or administrative adjustments for approval.
* Complete promissory notes for patients that request payment arrangements.
* Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.
* Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
OTHER FUNCTIONS:
* Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
* High school diploma or equivalent required.
* Three or more years' experience in related field required.
* Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
* Not applicable
BENEFITS:
Ohio Hospital provides a comprehensive package of benefits for our nurses and patient care staff. Current benefits include:
* Competitive hourly rates with shift differentials available
* Medical, dental, and vision insurance
* Acadia Healthcare 401(k) plan
* Excellent training program
* Professional growth opportunities that are second to none in the industry - Join a team with defined career paths and a national family of hospitals and facilities
TRAINING AND ORIENTATION (optional)
Ohio Hospital is committed to training and safety. All new hires will attend a 4-day hospital-wide orientation before spending further on-the-job training once in the position.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. null
$27k-31k yearly est. 57d ago
Collections and Deductions Analyst
Cencora, Inc.
Remote coin collector job
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
This role is responsible for researching and reconciling customer disputes, payments, credits, invoices, and contracts to reflect the proper status and balance of the customer's account receivable and ensure payment recovery on invalid short payments/claims. Disputes are researched utilizing SAP, Customer and third-party websites and external and internal departments. Position handles significant high volumes which requires fast decision making and a self-starter requiring minimal supervision. Analyze historical customer payments and disputes to derive issues, trends and root cause analysis using multiple systems and customer supplied information. This is a fully remote position for all cities in the states listed.
Primary Responsibilities
* Monitor and track the daily analysis of customer disputed invoices/short-payments on a very high volume-based activity.
* Perform analysis of customer accounts based on the customer's purchases, payment history, credit worthiness, credit limit exposure and our business strategy.
* Track and evaluate past due A/R accounts to reduce the risk of credit exposure
* Evaluate credit worthiness of accounts and determine proper account order hold or releases
* Ability to research cash application matters on customer account
* Evaluate aged items for bad debt write off and refund analysis
* Perform offsetting adjustments to ensure customer account balances are properly stated
* Contact customers to secure payment on overdue balances, issues resolution on open items
* Provide guidance and support to Sales and Operations Managers, Logistics, Common carrier disputes, outside Distribution operations about the release of orders to accounts that have aged accounts receivable.
* Maintain a strong cross functional communication with Sales, Logistics, and Management regarding identified account risks, potential credit problems, disputes and customer comments. Identify and escalate as necessary.
* Provide monthly and ad-hoc reports and updates to key stakeholders
Systems Responsibilities
* Maintain and manage all data related to customer discounts, allowances and other deductions in SAP
* Track work on deductions issues unless the issue is resolved
* Research Cash Applications done on customers from Bank Statements
Compliance
* Following SOP business rules, and through case creation, generate a credit memo where applicable to resolve customer financial disputes.
* Ensures GAAP, SOX and Cencora policies and procedures are adhered to and the ongoing operation, maintenance and controls of the AR system;
* Ensure proper SOX documentation on customer accounts, credit memo issuance and approvals
* Support audits of deductions, payments and write-offs
* Identify and assist in the preparation of accounts for placement with collection agencies or 3rd Party activity.
Financial Responsibilities
* Financial recovery of invalid disputed customer account receivables balances
* Negotiate and structure payment plans
* Ensure customer accounts are accurately stated in adherence to US GAAP
* Recommend write offs for uncollectable open invoices and disputed balances
Education and Work Experience
Requires broad training in fields such as business administration, accountancy, generally obtained through completion of a four-year Bachelor's degree program
Skills and Knowledge
* Associate Degree in Accounting or Finance, but Bachelor's Degree preferred
* 5 years of A/R software experience for large corporations such as SAP, Oracle, etc
* 5 years minimum of A/R Dispute resolution experience in a large organization, working with vendor portals
* 5 years minimum of Cash Application research and analysis
* Must have Advanced Excel skills: writing advanced formulas, Pivot Tables, V-lookups, etc.
* 5 years of experience working with functional groups and different level of employees throughout the organization to achieve business results effectively and professionally
* 5 years following GAAP and SOX requirements in a publicly traded company
* Ability to work in a global team environment
#LI-SW1
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit **************************************
Full time
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Affiliated Companies
Affiliated Companies: AmerisourceBergen Services Corporation
$45k-74k yearly est. Auto-Apply 3d ago
Collections Analyst
Meltwater 4.3
Remote coin collector job
Description What We're Looking For: We're actively seeking a Collections Analyst to join our vibrant team and assume a pivotal role in managing and enhancing the company's accounts receivable process, ensuring the prompt collection of outstanding debts. As a Collections Analyst, you'll collaborate closely with internal stakeholders and external clients to resolve payment discrepancies, minimize losses from bad debts, and cultivate positive relationships with customers. This position demands strong analytical abilities, keen attention to detail, and effective communication skills to propel the collections process forward and fortify the company's financial stability.
Its more than just a job title here. We're dedicated to fostering a culture where each team member feels empowered to be their authentic selves while pushing the boundaries of their skills and capabilities. Envision yourself surrounded by a supportive network of colleagues who actively nurture talent, providing robust support systems, mentorship, and emphasizing collaboration. In this environment, achievements are lauded, and setbacks are viewed as valuable opportunities for growth. Join us in crafting a nurturing, growth-oriented atmosphere where you'll have the opportunity to excel in all aspects of your life!
What You'll Do:
- Efficiently manage the accounts receivable process, encompassing tasks such as invoicing and issuing credit memos.
- Take proactive measures to engage customers, following up on outstanding invoices and swiftly resolving any payment discrepancies.
- Handle incoming payments with precision, ensuring accurate allocation and meticulous reconciliation of account balances.
- Conduct thorough investigations into billing disputes and promptly address customer inquiries, maintaining a focus on timely resolution.
- Develop and execute strategic collections initiatives aimed at minimizing bad debt and optimizing cash flow.
- Monitor ageing reports diligently, strategically prioritizing collection efforts based on customer payment behaviours and patterns.
- Generate comprehensive reports and insightful analytics to monitor collection activities and identify emerging trends.
- Collaborate seamlessly with cross-functional teams to streamline and enhance billing and collections processes.
- Cultivate and nurture positive relationships with customers, fostering an environment conducive to successful collection efforts. What You'll Bring:
- Bachelor's degree or above in Accounting, Finance, Business Administration, or related field.
- 2+ years of experience in accounts receivable, collections, or related financial role.
- Proficiency in Microsoft Excel and familiarity with TDS system.
- Meticulous attention to detail, coupled with strong analytical and problem-solving capabilities.
- The ability to thrive independently, prioritize tasks, and meet deadlines in a fast-paced environment.
- Knowledge of regulatory compliance and legal requirements pertaining to collections activities would be advantageous.
- Excellent written and verbal communication skills in English.
- Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week.
- The ability to legally work in the country of hire is required for this position.
What We Offer:
- Enjoy flexible paid time off options for enhanced work-life balance
- Meltwater demonstrates a commitment to your well-being by contributing towards Discovery Health, ensuring robust healthcare coverage
- Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
- Energetic work environment with a hybrid work style, providing the balance you need
- Benefit from our family leave program, which grows with your tenure at Meltwater.
- Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Our Story
The sky is the limit at Meltwater.
At Meltwater, we believe that when you have the right people in the right working environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions.
Our award-winning culture is our north star and drives everything we do - from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products - and making sure to celebrate our successes and have fun along the way.
We're proud of our diverse team of 2,300+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to reach your goals.
So, in a nutshell, that's Meltwater. We love working here, and we think you will too.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
$79k-107k yearly est. Auto-Apply 60d+ ago
Experienced Debt Settlement Specialist
One Life Financial Services 4.4
Remote coin collector job
Job DescriptionFully Remote Closure Level Sales Position / Experienced Debt Settlement (Remote) Are you a seasoned debt settlement sales professional with a passion for helping people overcome financial challenges? Join our dynamic team at One Life Financial Services, a rapidly expanding debt settlement company headquartered in Saint Louis MO. We are offering a unique opportunity for individuals experienced in phone sales to thrive in a fully remote closure level sales position.
About Us:
One Life Financial Services is committed to assisting families burdened by debt through our diverse financial programs. While our office is based in Saint Louis MO, we are excited to extend our team to talented individuals nationwide. As a remote Closure Level Sales Representative, you will play a pivotal role in guiding clients toward financial freedom.
Responsibilities:
- Assess clients' financial situations and credit accounts remotely.
- Build rapport and gather essential information via inbound calls.
- Educate clients on various financial solutions to resolve their debt.
- Utilize consultative sales scripting to present and sell tailored debt program options.
- Conduct outbound calls on warm leads and follow up through emails and texts.
- Continuously enhance sales skills and strategies without engaging in cold calling.
Qualifications:
- Minimum 2 years of phone sales experience handling debt settlement - incoming calls.
- Proven track record as a Closer in sales, demonstrating passion and expertise.
- Exceptional listening skills, attention to detail, and strong interpersonal abilities.
- Excellent verbal, written, and computer skills.
- Reliable internet connection and a dedicated workspace.
- Motivated, driven, and committed to achieving success.
What We Offer:
- Competitive compensation, daily/weekly bonuses, and lucrative monthly commissions.
- Average earnings range from $7,500 to $10,500 per month; top performers can earn $12,000 to $17,500 monthly.
- Ongoing training and professional development to enhance your skills.
- Opportunities for career advancement and growth within our organization.
How to Apply:
To be considered for this fully remote position, please email your resume to *********************. We are an equal opportunity employer and welcome candidates of all backgrounds.
Job Type: Full-time
Pay: $5,000.00 - $17,000.00 per month
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
- Paid training
Weekly working days: Monday to Friday
Work setting: Fully remote
This is a remote position.
$35k-45k yearly est. Easy Apply 4d ago
Site Data Collector- Rochester NY Area
Virtix Health
Remote coin collector job
About Us:
Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.
We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.
JOB SUMMARY:
Job Summary:
Virtix Health offers a range of services and products to its clients. The Site Data Collector - Hybrid (SDC) is a dual-function role responsible for retrieving medical records primarily onsite at provider offices and but also during low field activity periods remotely through Remote EMR systems.
This role primarily serves as an onsite field technician, conducting in-person medical record retrieval appointments within a 60-mile radius of the employee's home during periods when field retrieval projects are active.
During periods of no field activity in an SDC's region, the Site Data Collector will transition to a Remote EMR retrieval role, supporting chart acquisition by retrieving charts through electronic medical record systems from the employee's home location. This position plays a critical role in supporting client deliverables, project timelines, and overall data quality.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member's performance objectives as outlined by the Team Member's immediate Leadership Team Member.
Site Date Collector - Hybrid
Part Time: minimum 24 hours per week
Job Summary:
Virtix Health offers a range of services and products to its clients. The Site
Data Collector - Hybrid (SDC) is a dual-function role responsible for retrieving medical records primarily onsite at provider offices and but also during low field activity periods remotely through Remote EMR systems.
This role primarily serves as an onsite field technician, conducting in-person medical record retrieval appointments within a 60-mile radius of the employee's home during periods when field retrieval projects are active.
During periods of no field activity in an SDC's region, the Site Data Collector will transition to a Remote EMR retrieval role, supporting chart acquisition by retrieving charts through electronic medical record systems from the employee's home location. This position plays a critical role in supporting client deliverables, project timelines, and overall data quality.
Essential Functions:
Conduct onsite medical record retrieval appointments at medical provider offices within a 60-mile radius of the employee's home
Coordinate as needed with provider offices to confirm appointments, access requirements, and retrieval expectations
Maintain professional, positive relationships with provider office staff
Accurately document appointment outcomes, records retrieved, and follow-up needs in company systems
Meet productivity, quality, schedule adherence and turnaround time expectations for field-based projects
Accurately and efficiently conduct medical record abstraction services both in-person and electronically.
Scan relevant components of the medical record to support clinical reviews to be performed.
Contact provider offices to request access to EMR systems for retrieval, or onsite collection. Identify and coordinate the retrieval method and scheduling of record retrieval with provider offices. Schedule retrieval with accurate and timely results, using the Virtix Health retrieval applications.
Provide professional communication and through exceptional customer service with provider offices throughout the record retrieval process.
Enter, maintain, and attach records into the in-house computer applications to document and track record retrievals
Work directly with provider office staff and IT contacts to secure access to electronic medical record (EMR) systems, including requesting and managing user credentials, permissions, and access approvals
Coordinate and securely submit member lists and chart pull lists to provider offices (as needed) in accordance with client and project requirements
Track chart retrieval activity, access status, and completion progress using internal tracking tools and workflows
Report daily productivity numbers to immediate supervisor through accurate and consistent maintenance of daily production trackers;
Pass quality and accuracy audits in accordance with departmental expectations;
Satisfactorily Fulfill responsibilities and/or duties that may be reasonably provided by Virtix Health for the purpose of achieving operational and financial success of the company. At time assignments may vary across differing lines of business as necessary for contingency and volume needs.
Qualifications and Requirements:
Clinical experience is preferred - such as medical assistant, certified nursing assistant, medical clerk or related experience.
Experience supporting risk adjustment, HEDIS, or chart review programs preferred.
Knowledge, experience and/or training in accurate data entry, office equipment and procedures required.
Ability to communicate clearly through verbal and written communication, using proper spelling and grammar.
Ability to work independently while meeting productivity expectations
Professionally skilled in verbal and written communication. (Basic Excel/Outlook/Adobe experience is preferred).
Must be willing to travel within a 60 mile radius of home to facilities for onsite collection.
Demonstrate accuracy and attention to detail in the retrieval lifecycle process
Must have reliable high-speed internet
Knowledge of HIPAA and healthcare data security requirements
Computer skills with navigation of applications
High School diploma or equivalency required
Physical Requirements and Demands:
Sedentary work (i.e., sitting for long periods of time);
Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
Frequently or constantly lift, carry push, pull or otherwise move objects and repetitive motions;
Subject to environmental conditions;
Reliable transportation for this position is required to perform job duties when traveling to a facility for retrieval. (Exception NY City.)
City.)
PHYSICAL DEMANDS:
Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.
A is only intended as a guideline and is only part of the Team Member's function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
$33k-38k yearly est. Auto-Apply 24d ago
Commercial Collector (Remote)
American Financial Management 4.9
Remote coin collector job
We are a Commercial Collection agency in business for over 50 years with national and international clients. AFM is a leading commercial collection agency dedicated to providing exceptional debt recovery services. We pride ourselves on our professional approach and commitment to achieving the best results for our clients.
AFM is looking for a highly motivated and detail-oriented Commercial Collector to join our team. The ideal candidate will be responsible for managing and collecting outstanding debts from clients in the Commercial sector.
Skills:
Good written, verbal, listening and phone communications skills
Problem solving and negotiation skills
General computer skills with the ability to type
Ability to work in a fast-paced environment
Ability to maintain composure with difficult debtors
Ability to handle a high-volume inventory
Key Responsibilities:
Make a high-volume amount of calls to business debtors to recover payment on delinquent accounts
Accept payment by credit card, check by phone/fax/email
Negotiate settlement within prescribed guidelines
Provide account updates to clients as needed
Locate businesses and individual owners through skip tracing techniques
Meet and exceed monthly recovery goals
Qualifications:
Proven experience in debt collection, preferably in the Commercial sector.
Strong negotiation and communication skills.
Ability to handle difficult conversations and remain professional under pressure.
Proficiency in using collection software and Microsoft Office Suite.
Benefits:
Competitive salary and performance-based bonuses
Health, dental, and vision insurance
Flexible paid time off and holidays
Short-term disability
Life insurance
AD&D insurance
$34k-38k yearly est. 60d+ ago
Bill and Account Collectors - AI Trainer (Contract)
Handshake 3.9
Remote coin collector job
Handshake is recruiting Bill and Account Collector Professionals to contribute to an hourly, temporary AI research project-but there's no AI experience needed. In this program, you'll leverage your professional experience to evaluate what AI models produce in your field, assess content related to your field of work, and deliver clear, structured feedback that strengthens the model's understanding of your workplace tasks and language. The Handshake AI opportunity runs year-round, with project opportunities opening periodically across different areas of expertise.
Details
The position is remote and asynchronous; work independently from wherever you are.
The hours are flexible, with no minimum commitment, but most average 5-20 hrs
The work includes developing prompts for AI models that reflect your field, and then evaluating responses.
You'll learn new skills and contribute to how AI is used in your field
Your placement into a project will be dependent on project availability-if you apply now and can't work on this project, more will be available soon.
Qualifications
You have at least 4 years of professional experience in one or more of the following types of work.
The examples below reflect the types of real-world responsibilities that you might have had in your role that will give you the context needed to evaluate and train high-quality AI models
Record information about the financial status of customers and the status of collection efforts.
Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
Locate and monitor overdue accounts using computers and various automated systems.
Arrange for debt repayment or establish repayment schedules based on customers' financial situations.
Advise customers on necessary actions and strategies for debt repayment.
Answer customer questions regarding problems with their accounts.
Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.
Confer with customers by phone or in person to determine reasons for overdue payments and review terms of sales, service, or credit contracts.
Receive payments and post amounts paid to customer accounts.
Trace delinquent customers to new addresses by contacting post offices, telephone companies, credit bureaus, or questioning neighbors.
Notify credit departments, order merchandise repossession or service disconnection, and turn over account records to attorneys when customers fail to respond to collection attempts.
Sort and file correspondence and perform miscellaneous clerical duties such as answering correspondence and writing reports.
Perform administrative functions for assigned accounts, such as recording address changes and purging records of deceased customers.
Contact insurance companies to check the status of claims payments and write appeal letters for denied claims.
Negotiate credit extensions when necessary.
You're able to participate in asynchronous work in partnership with leading AI labs.
Application Process
Create a Handshake account
Upload your resume and verify your identity
Get matched and onboarded into relevant projects
Start working and earning
Work authorization information
F-1 students who are eligible for CPT or OPT may be eligible for projects on Handshake AI. Work with your Designated School Official to determine your eligibility. If your school requires a CPT course, Handshake AI may not meet your school's requirements. STEM OPT is not supported.
See our Help Center article
for more information on what types of work authorizations are supported on Handshake AI.
$31k-40k yearly est. Auto-Apply 36d ago
Collection Agent
Cwrs
Remote coin collector job
Virtual Collections Specialist
Credit Wise Recovery Solutions is currently seeking virtual agents that have 1+ years of 3rd party collections experience to work from home! At CWR, your earning potential is up to you. You can make as much as you put into using our provided software, training, and management support.
Agents rave about our integrated collections engine database and softphone communicator. All of these are provided to you at no additional cost! All that is needed from qualified applicants is the ambition to write your own paycheck.
Virtual Collections Specialist Overview:
Are you a self-starter with some free time on your hands to make some money? Working as a virtual collections and recovery specialist you will be required to communicate with patients, clients, and consumers to attempt to bring resolution to unpaid accounts. You will provide thorough, efficient, and accurate updates on computer files for each call made. You may process all correspondences with adherence to the Fair Debt Collection Practices Act (FDCPA) You will maintain knowledge of functional area and company policies and procedures.
You will provide feedback to management concerning possible problems or areas of improvement. You will provide valuable insight and recommendations to improve processes and efficiency. You will perform other duties upon request of management. Virtual Agents are set up on an incredibly lucrative bonus structure that is paid bi-weekly! The earning potential is limitless!
Qualifications for Virtual Collections Specialist:
High school diploma or General Educational Development (GED) Certificate
Knowledge and understanding of company policies and procedures
Knowledge and understanding of Fair Debt Collection Practices Act (FDCPA)
Ability to maintain the highest level of confidentiality
Proficient personal computer skills
Excellent interpersonal, written, and oral communication skills
Ability to work in a team-fostered environment
Ability to work in a multi-tasked environment
Ability to prioritize and organize work
Ability to adapt to flexible work scheduling
$26k-44k yearly est. 60d+ ago
Remote Commercial Collections LARGE BALANCE
Greenberg Grant Richards Inc. 3.9
Remote coin collector job
Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have 7 offices around the US and we collect over 100 Million annually. Recession Proof Industry, our top collectors make over 100K a year. We are Accredited and Honored by the BBB with an A+ rating.
We are growing and would like to speak with you today if you are a Commercial Collector or have experience in the collections industry and are ready to start a new adventure.
Since 1993, we have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. If you love to make money and strive to be successful, energetic and goal-oriented there is a position for you on our Collections team.
Why Choose Greenberg, Grant & Richards, Inc.?
We are growing and we want the best of the best to come and grow with us.
75% employer paid Medical, Dental & Vision
Great Work Location
401K
Paid Life Insurance
Vacation/PTO
No nights and weekends
Off early on Friday's
Weekly Meetings and Coaching
Weekly Contests
Responsibilities:
Understands and applies the terms of clients contracts
Notate and pursue successful resolution of defaults
Contact business owners by phone and email to resolve delinquency issues
Communicate and build trust to overcome objections and resolve the debt
Advise business owners of potential actions surrounding defaults
Ensure compliance with all laws associated with recovery
Meet daily call expectations of 100+ with accounts worked
Call debtors to secure payments on past-due accounts
Knowledge of skip tracing and asset searches preferred
Successfully manages a queue of 200+
Must have the ability to exceed daily, weekly, and monthly expectations consistently
Must follow established policies & procedures
Must take direction well and be self-motivated
Other duties as assigned
Qualifications:
High School Diploma or Equivalent (G.E.D.)
2 years of collection experience preferred
Excellent telephone and customer service skills
Working knowledge of Microsoft Office programs including Outlook, Word and Excel.
This is a remote opportunity
Greenberg, Grant & Richards, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
About Greenberg, Grant & Richards, Inc.:
Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have offices in Austin, Houston, Denver, and Tampa. We have been an industry leader for over 30 years and set the bar for collecting other companies commercial accounts receivable issues. Our focus is solely business to business. Looking at our next 30 years we are focusing on expansion and bringing on board the next generation of employees. We currently have over 10,000 active clients and we collect over 100 million dollars a year for our clients. If you are looking to get into a “Recession and Pandemic Proof Industry”, this is the place for you! Once you get in, you'll never leave.
If you are in car sales, you only get your customer back every 3-5 years. If you are in home sales, you only get your customer back every 10 years. In commercial collections, once you land a client, your client comes back every month. They place accounts every day and they are never taken from you. That is the key to sales, getting repeat business and continuously growing your file year over year. Many clients have been with us over 20 years. We have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. We attract and hire the top talent across the nation to be a part of our team.
Why Choose Greenberg, Grant & Richards, Inc.?
We are growing and we want the best of the best to come and grow with us.
75% employer paid Medical, Dental & Vision
Great Work Location
401K
Paid Life Insurance
Paid Time Off
No nights and weekends
Off early on Friday
Flex Time / PTO
Employee Driven Culture
Salary Description $36,000 to $100,000 per year (plus commission
$32k-38k yearly est. 60d+ ago
Medical Collector
Akumincorp
Remote coin collector job
The Medical Collector contacts payers for status of payment of outstanding claims, including commercial and government carriers, and patient liabilities in the appropriate time frame. Responsible for rebilling of all claims as needed, including correction of missing/inaccurate data, and appeals of denied claims with appropriate documentation for processing and payment. Identifies and submits appropriate and accurate adjustments to accounts. Identifies and refers uncollectible accounts to outside collection agencies or bad debt write off.
Specific duties include, but are not limited to:
Initiate follow-up with insurance companies for payments of pending claims.
Appeals denied claims with insurance carriers.
Research credit balances to determine if a refund is due. All EOB's have to be pulled and a check request form is given to Management for approval before a check is cut.
Reviews and interprets contracts and billing.
Takes incoming calls from providers or patients meeting service level standards.
Process payments over the phone.
Learn the collection system (Intergy) and work flow between other department business partners.
Other duties as required.
Position Requirements:
High School Diploma or Equivalent Experience
Minimum of 6 months prior medical billing/collections experience.
Experience in healthcare/medical industry preferred.
Proven experience in using multiple computer screens and applications simultaneously to navigate, type, and access information.
Experience navigating insurance company web portals.
Strong multi-tasking abilities.
Strong verbal and written communication skills.
Team player with ability to communicate at all levels in the organization and with different types of customers.
Physical Requirements:
Standard Office Environment.
More than 50% of the time:
Sit, stand, walk.
Repetitive movement of hands, arms and legs.
See, speak and hear to be able to communicate with patients.
Less than 50% of the time:
Stoop, kneel or crawl.
Climb and balance.
Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam).
Residents living in CA, WA, NY, Jersey City, NJ, and CO click here to view pay range information.
Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.
$33k-39k yearly est. Auto-Apply 60d+ ago
Collections Agent (Salary + Bonus)
Law Offices of Shan Potts
Remote coin collector job
Job Description Location Preferred: Guadalajara, Jalisco or Guatemala City (Remote) About Us: We are a U.S.-based immigration law firm committed to helping families and individuals navigate their legal journeys with integrity and professionalism. We are currently seeking a dedicated Collections Agent to manage and follow up on past-due accounts while supporting our service delivery team to ensure that work is only performed on accounts in good standing.
Key Responsibilities:
Contact clients with overdue balances to arrange payment and resolve outstanding accounts.
Communicate proactively with clients about upcoming payment deadlines to prevent delinquencies.
Coordinate closely with the service delivery team to flag accounts that are past due and pause services when necessary.
Document all client interactions and payment commitments accurately and in a timely manner.
Recommend accounts for escalated collection actions when needed.
Meet and exceed monthly collection goals to qualify for performance bonuses.
Qualifications:
2+ years of experience in collections, billing, or accounts receivable.
Excellent communication and negotiation skills, both written and verbal.
Bilingual (Spanish/English) required.
Strong organizational skills and attention to detail.
Comfortable working across teams and with legal professionals.
Familiarity with CRM and payment processing systems a plus.
What We Offer:
Competitive base salary + monthly bonus incentives based on performance.
Stable, full-time role with long-term growth potential.
Supportive, mission-driven team environment.
Training and onboarding provided.
Preferred Candidate Location:
Guadalajara, Jalisco
Guatemala City
(Remote work)
This is a remote position.
$32k-51k yearly est. 25d ago
Collections Associate
Noctrix Health
Remote coin collector job
Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world's first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Be part of our mission to transform healthcare, improve lives, and drive meaningful change with Noctrix Health.
The Collections Associate is a key role within the Billing & Collections function at Noctrix Health. This role is responsible for following up on insurance claims, resolving denials, supporting patient billing inquiries, and maintaining accurate financial records. The ideal candidate will be detail-oriented, have strong communication skills, and bring a patient-first mindset to every interaction. This individual will work collaboratively across Billing, Finance, and Patient Access teams to ensure timely reimbursement and a smooth patient experience.
This is a full-time position reporting to the Manager of Collections.
Responsibilities:
Follow up on insurance claim status by phone and electronically
Review and correct claim denials to ensure successful reprocessing
Submit or resubmit required supporting documentation to insurers
Draft and submit claim appeals
Process patient payments, refunds, and adjustments in accordance with company policies
Call patients to discuss outstanding balances and establish reasonable payment plans
Enter patient data into the company's billing and payment systems and maintain accurate claim records
Respond to patient and provider inquiries regarding billing statements and insurance claims
Maintain accurate documentation of billing activities, payments, correspondence, and account status
Assist with generating reports as needed
Maintain compliance with HIPAA, billing regulations, and insurance guidelines
Perform inbound and outbound mail duties
Provide administrative support to the Billing and Patient Access teams as needed
First 90 Days:
Day 30 Objectives
Complete product and quality training
Navigate CRM and billing systems to locate patient and insurance information
Check claims status and prepare supporting documentation for claim resubmissions
Independently perform inbound and outbound departmental mail functions
Day 60 Objectives
Verify and update patient and payor information in the billing system
Submit or resubmit supporting documentation for denied claims
Follow up with patients with outstanding balances using approved templates and scripts
Day 90 Objectives
Liaise with the Finance team to provide patient order and billing status information
Generate required reports
Manage collections activities independently
Requirements:
2+ years of experience in a medical device, pharmaceutical, or patient support environment
1+ year(s) of prior authorizations, claim submissions, or denials experience specifically for DME products is highly preferred
Familiarity with basic medical and insurance terminology preferred
Experience with healthcare systems or billing platforms such as Google Workspace, Nikohealth, Salesforce, or other CRM/billing systems preferred
Strong communication skills with the ability to de-escalate and resolve difficult situations
Ability to work collaboratively within a remote team environment
Ability to manage multiple tasks in a fast-paced startup environment
Compensation:
Base Pay: $50,000 to $70,000 per year + bonus + stock options
$50k-70k yearly Auto-Apply 9d ago
Mortgage Collections-Remote
Loancare 3.9
Remote coin collector job
We are seeking a skilled and detail-oriented professionals with 2 + years of collections or call center experience to join our dynamic team.
is a flat rate of $22.00/Hr.
Fluent Spanish Bilingual Candidates: Differential paid pending completion of bilingual assessment
Remote: We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS
Training: Remote Training Offered 5 Weeks (9am-6pm EST)
The Mortgage Servicing Loan Counselor I is responsible for managing delinquent mortgage accounts, engaging borrowers to resolve past-due payments, and ensuring compliance with all applicable policies and regulations. This role requires strong communication and listening skills, attention to detail, and a customer-focused approach to collections.
Responsibilities
• Contact borrowers via phone, email, and written correspondence to resolve delinquent mortgage accounts.
• Negotiate payment arrangements, repayment plans, and offer loss mitigation options in accordance with company policies and investor guidelines.
• Maintain accurate and detailed records of borrower interactions and account status.
• Monitor and manage assigned portfolio to meet performance goals and minimize losses.
• Collaborate with internal departments such as Customer Service, Loss Mitigation, and Foreclosure to ensure seamless servicing for the customer.
• Ensure compliance with federal, state, and investor regulations including FDCPA, TCPA, RESPA, and CFPB guidelines.
• Identify and escalate high-risk accounts or potential fraud cases.
• Participate in ongoing training and development to stay current with industry changes and best practices.
• Ability to work in a fast-paced, structured environment with an emphasis on quality and productivity.
• Complete other duties and projects as assigned by your supervisor.
• All other duties as assigned.
Qualifications
Required Skills and Qualifications
• High School Diploma or equivalent required.
• 2+ years of experience in the mortgage servicing industry, collections, and/or call center environment.
• General knowledge of mortgage loan products, servicing systems, and regulatory requirements.
• Strong work ethic including adherence to daily work schedule.
• Excellent verbal and written communication skills.
• Strong negotiation and problem-solving skills.
• Proficiency in Microsoft Office and mortgage servicing platforms (e.g., MSP, Fiserv, etc.).
• Ability to work independently and in a team-oriented environment.
• Flexible and open to adapting to change as needed.
• Must be able to work nights and weekends as necessary
Desired Skills and Qualifications
• Associate's or Bachelor's degree in Business Administration, Finance or related field.
• Bilingual (Spanish/English)
• Experience with FHA, VA, and Conventional Loan Servicing
• Familiarity with skip tracing tools and techniques.
• Basic understanding of FDCPA, TCPA, Regulation X, Regulation Z, Regulation V, Regulation E, and SCRA.
Total Rewards
LoanCare's Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include:
Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
Time Off: Paid holidays, vacation, and sick leave
Retirement & Investment: Matching 401(k) plan and employee stock purchase plan
Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
Employee Recognition: Programs that celebrate achievements and milestones
Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.
Compensation Range: $22.00 per hour.
Build Your Future with LoanCare
At LoanCare, we don't just service mortgage loans-we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.
Here, you'll find:
A culture that helps you thrive, with resources and support to fuel your growth
Flexibility to work remotely, while staying connected through virtual engagement
Opportunities to make a real impact in an industry that touches millions of lives
If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team.
About Remote Employment
We provide the necessary equipment; all you need is a quiet, private place in your home and a highspeed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS.
ESSENTIAL FUNCTIONS
Basic job duties an employee must be able to perform with, or without, reasonable accommodation.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Speaking - Talking to others to convey information effectively.
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
Active Listening - Giving full attention to what other people is saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Instructing - Teaching others how to do something.
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Time Management - Managing one's own time and the time of others.
Writing - Communicating effectively in writing as appropriate for the needs of the audience.
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension - The ability to read and understand information and ideas presented in writing.
Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Near Vision - The ability to see details at close range (within a few feet of the observer).
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
Speech Recognition - The ability to identify and understand the speech of another person.
Speech Clarity - The ability to speak clearly so others can understand you.
WORK CONDITIONS
Working conditions are normal for an office environment. Ability to attend work and be productive during normal business hours and to work early, late, or weekend hours as needed for successful job performance. Overtime required as necessary. Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.
PHYSICAL DEMANDS
Sitting up to 90% of time
Walking and standing up to 10% of time
Occasional lifting, stooping, kneeling, crouching, and reaching.
EQUAL EMPLOYMENT OPPORTUNITY
LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.
Who We Are
LoanCare is a top national provider in mortgage loan subservicing. For 40 years, LoanCare has been
servicing loans for banks, credit unions, independent mortgage companies, and portfolio investors. LoanCare is part of Fidelity National Financial (NYSE: FNF), a Fortune 500 company and leading provider of title insurance and transaction services to the real estate and mortgage industries. For more
information, visit loancare.com.
$22 hourly Auto-Apply 60d+ ago
Collections Associate
Environmental Science 3.7
Remote coin collector job
Shift:
Monday through Friday, 8:00 AM - 5:00 PM
Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.
SUMMARY:
Responsible for provision of varied administrative support duties related to the collection of delinquent accounts receivables due to the corporation for payment.
Compensation: $25 - $26 per hour
ESSENTIAL FUNCTIONS:
Contact clients regarding past due invoices; contact clients regarding duplicate payments, overpayments, underpayments and credits; document all contacts and conversation in system.
Work with Project Managers and Account Executives with disputed invoices and when responses are not received.
Send client copies of invoices, as requested; upload invoices into system for Wide Area Workflow and IPP.
Support AR in reconciling assigned account payments; enter detailed notes in AR system and on weekly worksheet regarding emails to customers, payment status, invoices sent to customers, disputed items, short & over payment status.
Process credit card/ACH payments.
Cover CorpCC email to process credit card payments for all labs.
Process credit card/ACH payments.
Process and resolve Unapplieds/Short Balances/refunds - research and inform UA where payments need to be applied on accounts.
Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.
QUALIFICATIONS:
Education and Experience:
High School Diploma/GED; AND two (2) years of collections/financial administrative support experience; OR an equivalent combination of education, training and experience.
Required Knowledge and Skills
Required Knowledge:
Principles and practices of collections.
Principles, practices of financial, and claims auditing.
Administrative practices and procedures, such as business letter writing and the operation of common office equipment.
Correct English usage, including spelling, grammar, punctuation, and vocabulary.
Standard business arithmetic, including percentages and decimals.
Computer applications and systems related to the work.
Principles and practices to serving as an effective project team member.
Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations.
Correct business English, including spelling, grammar and punctuation.
Required Skills:
Compiling and reviewing financial figures for completeness, accuracy and compliance with policies and procedures.
Interpreting, applying and explaining corporate policies and procedures.
Using tact, discretion, and initiative within established guidelines.
Researching, compiling, and summarizing a variety of informational materials.
Composing correspondence and other written independently or from brief instructions.
Establishing and maintaining effective working relationships with those contacted in the course of the work.
Organizing work, setting priorities, meeting critical deadlines, and following up assignments with a minimum of direction.
Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
Maintaining databases, forms, documents and related information.
Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.
Benefits
When you join Pace , you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.
Equal Opportunity Employer
Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$25-26 hourly Auto-Apply 13d ago
Credit Collections Associate - Texas United Management Corporation
Opportunities for All Companies
Remote coin collector job
Company: Texas United Management Corporation
Key Responsibilities
Credit Management
Evaluate and maintain customer credit limits and risk categories based on payment behavior and account history.
Respond to credit check requests within the same business day; urgent requests within 2 hours.
Conduct weekly AR reviews and flag high-risk accounts for immediate action.
Monitor Days Sales Outstanding (DSO) and maintain it at or below 45 days.
Propose quarterly/weekly updates for high-risk or high-volume accounts.
Identify potential high-risk customers not paying on time.
Check for unapplied payments or credits.
Monitor payment trends and flag high-risk accounts.
Update contact information and payment terms as needed.
Monitor aging reports and initiate follow-ups via email, phone, or portal.
Escalate unresolved issues and coordinate with internal teams to resolve disputes.
Send monthly statements to customers who request them.
Prioritize resolution or write-off review for accounts aged 120+ days.
Document all communication attempts and responses.
Portal Submissions & Follow-Up
Track billing uploads and confirmations
Follow up on payment status through customer portals.
Escalate issues with missing or rejected uploads.
Customer Account Setup & Maintenance
Run D&B reports, collect credit references, and set up new accounts in SAP and IKan.
Maintain customer master data, including terms, contacts, shipping instructions, and billing preferences.
Dispute Resolution
Collaborate with Customer Service to resolve short payments and discrepancies.
Ensure resolution of disputes within 5 business days.
Reporting & Analysis
Track DSO and aging trends to identify risk exposure.
Flag high-risk accounts for immediate action during weekly AR reviews.
Support monthly reporting and reconciliation efforts.
Team Collaboration
Provide backup coverage for team members and assist with overflow emails.
Participate in special projects, including automation initiatives and CRM case follow-ups.
Performance Metrics
Collection Management Aging Bucket Per Customer
Metric
Target
Collection Success Rate
≥ 80-95% TBD
31-60 Days Past Due
≤ 5% - Acceptable short-term delays; monitor for trends
61-90 Days Past Due
≤ 2% - Should be actively followed up by collections
91-120 Days Past Due
≤ 2% - High risk of delinquency; requires escalation
120+ Days Past Due
≤ 1% - Critical aging; should be prioritized for resolution or write-off review
Credit Management
Metric
Target
Credit Check Response Time
≤ 1 business day (urgent: ≤ 2 hours)
AR Outstanding Review Frequency
Weekly full review; high-risk accounts flagged
DSO Monitoring
≤ 45 days
Credit Limit & Risk Category Review
Quarterly updates for high-risk/high-volume accounts
New Account Setup Timeliness
Metric
Target
Setup Completion
≥ 95% within 1-3 business days with D&B, information and references
General AR Metrics
Metric
Target
Dispute Resolution Time
≤ 5 business days
Monthly Statement Delivery
100% of requested statements sent
Customer Record Accuracy
≥ 99%
Aging Follow-Up Rate
≥ 90% of accounts followed up within expected timeframe
Credit/Debit Memo Timeliness
≥ 80% resolved within the same calendar month
Remote Work Policy - Accounting Team
To support operational consistency and team collaboration, the following remote work guidelines apply:
Standard Schedule: Employees are expected to work three days in the office and two days remotely each week.
Day Restrictions: Remote work is not permitted on both Monday and Friday. Employees may work remotely on either Monday or Friday, but not both.
Consecutive Days: Remote work must not be scheduled on two consecutive days.
These guidelines are designed to maintain accountability, ensure coverage across core business days, and support effective communication within the Billing and Accounts Receivable functions.
Expectations
Maintain professionalism in all communications and uphold company standards.
Partner with the Billing/AR Manager to ensure alignment on credit strategy and account priorities.
Support continuous learning and provide training resources to peers.
Participate in structured performance feedback sessions every 6 months.
Remote Work Expectations & Metrics
Collection Associate works remotely two days per week and is expected to be available and responsive during standard business hours (8:00 AM - 5:00 PM). She should remain active on Microsoft Teams, respond to messages within 20-30 minutes when working from home, and complete all assigned tasks based on the deadlines assigned. The associate is also expected to be available to work at the office when needed for special projects, training, or any other work-related requirements. Attendance, training participation, and responsiveness are monitored to ensure consistent performance while working from home.
Working from home must be seamless and without disruptions. All internal and external customers should continue to receive excellent customer service without compromise. If any issues arise that impact our ability to deliver that level of service, remote work will no longer be an option, and the employee will be required to work full-time from the office.
To help maintain uninterrupted service, it is highly recommended that employees schedule vacation time, doctor appointments, and other personal commitments during their WFH days whenever possible. This ensures that in-office days remain fully dedicated to team collaboration and customer support.
Connectivity Issues While Working from Home (WFH)
If you experience connectivity issues and are unable to connect while working remotely, you are expected to either:
Report to the office, or
Use a vacation day if the issue cannot be resolved.
It is your responsibility to communicate and document the issue by reaching out to IT support via phone or chat. Please make every effort to resolve the problem promptly to minimize disruption to work.
Remote work is a privilege, not a right, and it depends on our ability to consistently meet performance and service expectations.
Key Responsibility: Collaboration & Accountability via Teams
All employees are expected to use Microsoft Teams as the primary platform for:
Real-time collaboration with colleagues
Task assignment and tracking
Maintaining accountability for deliverables and deadlines
Prompt communication through chats, calls, and group messages.
Associates are expected to remain active and responsive on Microsoft Teams, with a response time of -1-2 hours when in the office unless on a lunch break or with a justified exception. They collaborate effectively across departments, ensuring timely communication, task follow-through, and support for team initiatives.
Consistent engagement on Teams is essential to ensuring transparency, productivity, and team alignment regardless of work location.
Expectation: Employees are required to work from the office at least 3 days per week.
Excluding Vacation time and sick time.
Physical Requirements
Typical for an in-office environment. Computer, email, and phone-related tasks account for over 80% of the typical workday. Include acceptable close vision, fine motor skills associated with typical computer work, communication, and the ability to focus for long periods mentally.
Must handle multiple communication inputs and juggle numerous requests daily.
Reports to Texas United Management Corporation's Billing/Accounts Receivable Manager.
Must create and maintain effective working relationships with coworkers, vendors, customers, and peers across the team and company.
Other Requirements
Must be able to complete and pass post-offer checks, including, but not limited to, background, drug, references, and education.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.
$26k-42k yearly est. 60d+ ago
Collections and Deductions Analyst
MWI Animal Health
Remote coin collector job
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
This role is responsible for researching and reconciling customer disputes, payments, credits, invoices, and contracts to reflect the proper status and balance of the customer's account receivable and ensure payment recovery on invalid short payments/claims. Disputes are researched utilizing SAP, Customer and third-party websites and external and internal departments. Position handles significant high volumes which requires fast decision making and a self-starter requiring minimal supervision. Analyze historical customer payments and disputes to derive issues, trends and root cause analysis using multiple systems and customer supplied information. This is a fully remote position for all cities in the states listed.
Primary Responsibilities
Monitor and track the daily analysis of customer disputed invoices/short-payments on a very high volume-based activity.
Perform analysis of customer accounts based on the customer's purchases, payment history, credit worthiness, credit limit exposure and our business strategy.
Track and evaluate past due A/R accounts to reduce the risk of credit exposure
Evaluate credit worthiness of accounts and determine proper account order hold or releases
Ability to research cash application matters on customer account
Evaluate aged items for bad debt write off and refund analysis
Perform offsetting adjustments to ensure customer account balances are properly stated
Contact customers to secure payment on overdue balances, issues resolution on open items
Provide guidance and support to Sales and Operations Managers, Logistics, Common carrier disputes, outside Distribution operations about the release of orders to accounts that have aged accounts receivable.
Maintain a strong cross functional communication with Sales, Logistics, and Management regarding identified account risks, potential credit problems, disputes and customer comments. Identify and escalate as necessary.
Provide monthly and ad-hoc reports and updates to key stakeholders
Systems Responsibilities
Maintain and manage all data related to customer discounts, allowances and other deductions in SAP
Track work on deductions issues unless the issue is resolved
Research Cash Applications done on customers from Bank Statements
Compliance
Following SOP business rules, and through case creation, generate a credit memo where applicable to resolve customer financial disputes.
Ensures GAAP, SOX and Cencora policies and procedures are adhered to and the ongoing operation, maintenance and controls of the AR system;
Ensure proper SOX documentation on customer accounts, credit memo issuance and approvals
Support audits of deductions, payments and write-offs
Identify and assist in the preparation of accounts for placement with collection agencies or 3rd Party activity.
Financial Responsibilities
Financial recovery of invalid disputed customer account receivables balances
Negotiate and structure payment plans
Ensure customer accounts are accurately stated in adherence to US GAAP
Recommend write offs for uncollectable open invoices and disputed balances
Education and Work Experience
Requires broad training in fields such as business administration, accountancy, generally obtained through completion of a four-year Bachelor's degree program
Skills and Knowledge
Associate Degree in Accounting or Finance, but Bachelor's Degree preferred
5 years of A/R software experience for large corporations such as SAP, Oracle, etc
5 years minimum of A/R Dispute resolution experience in a large organization, working with vendor portals
5 years minimum of Cash Application research and analysis
Must have Advanced Excel skills: writing advanced formulas, Pivot Tables, V-lookups, etc.
5 years of experience working with functional groups and different level of employees throughout the organization to achieve business results effectively and professionally
5 years following GAAP and SOX requirements in a publicly traded company
Ability to work in a global team environment
#LI-SW1
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit **************************************
Full time Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Affiliated CompaniesAffiliated Companies: AmerisourceBergen Services Corporation
$37k-57k yearly est. Auto-Apply 52d ago
Student Loan Collections - Remote
Transworld Systems Inc. 4.3
Remote coin collector job
After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview.
Work Location: This is a remote/work from home position.
Compensation: $15-16/hour
Build Your Future! Come join our thriving team as a Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.
Why should you consider TSI?
* Paid training
* Team-oriented work environment
* Growth opportunity
* Generous bonus opportunity
* Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
Responsibilities
This position is responsible for negotiating and processing payments under established department guidelines on the collection of past due accounts and delinquent balances through direct contact with customers via the telephone.
* Accurately assess the consumer's financial condition by conducting thorough inquiries.
* Determine the reason for delinquency and find creative solutions to resolve the situation.
* Tracks and maintain all customer accounts throughout the collection process ensuring prompt payment recovery for all outstanding balances.
* Perform customer account maintenance activities to include account reviews, reconciling aging levels, verifying account balances, applying payments, monitorin collection activities, and updating accounts in compliance with established corporate policies and procedures.
* Adhere to the State and Federal regulations pertaining to collection activities.
* Meet corporate standards for call quality assurance and structure.
Qualifications
* Outgoing, assertive, competitive, persuasive
* Enjoys dealing with the public
* Possesses or is capable of acquiring superb negotiation skills
* Is detail oriented and is able to accurately document information in our computer system while communicating with the consumer on the telephone.
* Is able to work a flexible schedule which may include weekends.
* Must have a high school diploma, some college preferred
For Remote Positions: The minimum internet speed requirements for remote work are as follows:
* Broadband internet connection (No DSL, or Dial Up)
* Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
* Speed Test Results: 25 mbps download, 20 mbps upload
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.