Collabera Inc (Staffing Firm).
We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'.
Job Description
Position Details:
Title: Statement Processing Associate
Location: San Antonio, TX - 78218
Duration: 6 Months (May extend)
Job Requirements:
• Position includes the process for verifying quality of the output produced to ensure standards for quality are met.
• Position also includes training in the operation of our production equipment to include Print Equipment, Pressure Sealers, Inserting Equipment, Meter Mailing Machines, FedEX / UPS shipping workstations, Folders, Binders, Cutter and Ink Jet Machine.
Additional Information
To set up an Interview, please contact:
Neeraj Mudre
************
*****************************
$65k-106k yearly est. Easy Apply 60d+ ago
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Infrastructure Operations Technical Lead / System Administrartor
Collabera 4.5
Collabera job in San Antonio, TX
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description:
• Provide technical leadership, systems engineering support, and system administrations and for enterprise performance monitoring systems.
• The candidate will be the technical lead of a team of system administrators maintaining COTS performance measurement solutions and their associated infrastructure for our customer.
• Install and harden operating systems, software, and applications. Monitor performance and troubleshoot alerts from monitoring tools, system failure analysis and lead recovery ensuring the consistency and integrity of file systems, hardware/software configuration.
• Maintain and administer operating systems, applications, and hardware related to Microsoft Windows Server and Red Hat Enterprise Linux (RHEL) based servers. Provide advanced Active Directory maintenance, troubleshooting, and reporting.
Required Skills:
• Over 10 years of experience in the integration and systems administration of Windows Servers, RHEL, Microsoft SQL servers and IIS based web servers in a DoD environment
• Experience with server, network, and storage virtualization using VMware.
• Ability to review security policies and to then lead the direct implementation of the associated system configuration.
• Ability to design, plan, direct, and execute system upgrades
• Ability to operate independently in a fast paced environment and provide a direct interface with customers.
• Prior experience directing daily activates of system administrators.
• Must be highly organized and enthusiastic individual
• Advanced Windows system administration in a DoD environment
• Advanced Active Directory Group Policy Management - Evaluate Group Policy Objects, and recommend process improvements; Manage group policy across the enterprise, and; Create/Modify/Maintain
Group Policies:
• Experience with AD Sites and Services - Manage objectives in AD Domain Services that implement the inter-site replication topology
• Experience with AD Users and Computers - administer and publish user and computer objectives in the directory in a DoD environment
• Strong RHEL administration experience in a DoD environment
• Strong understanding of TCP/IP networking
• Strong experience maintaining system readiness through the implementation, administration, and management via DISA STIG's and other related DoD policies.
• Strong RMF and/or DIACAP system accreditation processes experience
• Experience with SAN design and administration
Desired Skills:
• MS-SQL development and administration skills
• Oracle database development and administration skills
• Experience with System Performance Measurement and/or Capacity Planning
• Backup and Recovery Administration
• Previous work experience with Defense Health Agency or Military Health System
Education/Certifications:
• Bachelor's Degree in Engineering, Computer Science, Information Systems or related field. Applicable experience will be considered in lieu of degree
• Valid Security+ or CISSP certification
• Possess or able to obtain Position of Public Trust (ADP/IT-1)
Qualifications
Only USC and GCH
Additional Information
To know more about this position, please contact:
Ujjwal Mane
************
****************************
$58k-79k yearly est. Easy Apply 60d+ ago
P&C Licensed CSR
Tata Consultancy Services 4.3
San Antonio, TX job
Process policies applications, changes to policies, reinstatement of policies, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to confirm to insured party's specifications, canceling insurance policies as requested by customers, and verifying the accuracy of insurance company records.
Make outbound calls to confirm policy-level / coverage-level changes to the customer
Provide responses to insurance policy-related questions from the customer
Issue or renew or cancel the policies based on the information provided by the customer
Set up a reminder and follow up with customer on timely manner
Customer service skills with good written, verbal communication skills and comprehension
Ability to handle Inbound/Outbound calls as part of daily production.
To have good data entry skills
Ability to review and make decisions that are in line with business provided standard operating procedures.
Qualifications:
High School diploma
Active Property & Casualty Producers Lines license for Ohio & Texas is a MUST. Any other state license is added advantage.
Analytical and problem-solving skills
Good with Analytical skills
Should have decent understanding on how to perform Risk assessment & Investigative skills
Requires organizational and time management skills to balance workload and meet deadlines.
TCS Employee Benefits Summary:
• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range: $43,000 - $50,000 per year
$43k-50k yearly 3d ago
Sr. Marketing Communications Specialist
Esri 4.4
San Antonio, TX job
Utilize your excellent writing and communication skills and strong grasp of marketing trends and strategies to support Training Services initiatives and drive engagement with Training products and services.
Responsibilities
Plan and execute marketing campaigns to build awareness, drive demand, and grow adoption of Training products and services
Produce a variety of copy for digital, social, advertising, event, and other marketing channels to support Training campaigns and targeted product promotions
Write blogs, articles, and other content to showcase Training impact and customer success
Partner with Training Sales and other stakeholders to identify customer training needs and trends and develop sales-enablement materials to maximize results from marketing campaigns
Collaborate with Esri teams to cross-promote Training products, enable customer success, and grow adoption of ArcGIS software
Apply analytics and a data-driven approach to assess and optimize campaign content and performance
Requirements
5+ years of experience with digital marketing strategies
3+ years of writing experience, including copywriting and content design for social media, video, publications, email, websites, or other communication channels
Excellent written and verbal communication skills
Solid understanding of digital marketing processes
Comfort with technology and enthusiasm for continually learning new technology
Ability to build strong relationships with stakeholders and internal teams across the organization
Ability to manage multiple projects simultaneously and thrive in a fast-paced, cross-functional team environment
Self-starter, highly organized, with a customer-centric attitude
Top-notch attention to detail
A team player, able to help however needed
Visa Sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US.
Bachelor's degree in marketing, communications, or related field
Recommended Qualifications
Experience with Salesforce, Adobe, Power BI, or similar platforms
Experience marketing educational products, training, or enterprise workforce solutions is a plus
Knowledge of GIS/Esri products is a plus
#LI-KH4
$69k-88k yearly est. Auto-Apply 25d ago
Sr. Account Manager - Oil and Gas
Esri 4.4
San Antonio, TX job
We invite you to bring your experience and passion for oil and gas coupled with an understanding of applying geospatial technology to become an integral part of Esri's oil and gas team. We're looking for an individual who is customer oriented and a collaborative team player who enjoys identifying and implementing strategies that will radically improve the challenges organizations face. You'll work closely with a team that helps our new and existing oil and gas customers optimize and expand adoption of Esri technology, identify new areas of growth, and deliver expertise that helps deliver on their mission.
At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.
Responsibilities
Build relationships. Prospect, develop, and implement location strategies for large, complex organizations. Create new opportunities within high-level accounts and deepen relationships. Participate in and present at trade shows, workshops, and seminars.
Understand our customers. Demonstrate advanced industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers within organizations and gain access to executive, enterprise-level decision makers. Understand complex customer budgeting and acquisition processes.
Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to the oil and gas industry. Consistently conduct research and pursue professional development to ensure competitive knowledge. Use your innovative whiteboarding and presentation skills to support visual storytelling.
Deliver results. Proactively execute the account management and sales processes for all opportunities in order to meet revenue goals. Continually evaluate work in terms of its contribution to meeting customer needs.
Collaborate with others. Lead account strategies by consistently collaborating with teams across Esri and Esri business partners. Actively share knowledge and support/mentor team members. Be motivated and resourceful and take initiative to resolve issues.
Requirements
5+ years of enterprise sales and/or relevant consulting or program management experience
Experience managing the sales cycle, creating partnerships, and establishing yourself as a trusted advisor with large customers
Possess financial and business acumen to build compelling account growth strategies
Advanced knowledge of the oil and gas industry and new technology trends and the ability to translate this into complex solutions for customers
Understanding of GIS, Esri technology, and various industries they relate to one another
Expert visual storyteller and negotiator across all levels of an organization
Knowledge of industry fiscal year, budgeting, and procurement cycles
Ability to travel domestically or internationally 25-50%
Bachelor's degree in GIS, business administration or a related field
Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.
Recommended Qualifications
General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations
Master's degree in GIS, business administration, or a related field
Questions about our interview process? We have answers.
#LI-MB4
$79k-100k yearly est. Auto-Apply 42d ago
Principal Instructor - ArcGIS Enterprise
Esri 4.4
San Antonio, TX job
In this position, you will use your teaching skills and GIS knowledge to empower our customers with our innovative GIS software. As an Esri Instructor, you will create a dynamic learning environment through hands-on training, interactive instructions, and engaging activities. You will partner with organizations to expand the use of ArcGIS maps and applications across their organizations and communicate the strategic impact of GIS programs.
The contributions you make in this role will support Esri customers across many industries including but not limited to Defense and Intelligence, Public Safety, and Health and Human Services. The work you do will enable customers to grow their ArcGIS user skills, productivity, and confidence in addition to ensuring sustainable GIS workflows and operations.
Esri has a Relocation Assistance Program and can provide support with relocating to the San Antonio, TX area for this position.
Responsibilities
Grow user skills. Develop and deliver training programs through various formats and methods including in-person, virtual and hybrid offerings, to enhance users' proficiency in ArcGIS software both domestically and internationally. Identify and address skill gaps through targeted training sessions and workshops. Provide ongoing support and guidance to users, answering their questions and helping them overcome challenges. Stay updated on the latest GIS trends and technologies to ensure the training content remains relevant and up to date.
Ensure sustainable GIS workflows. Collaborate with customers to understand their business processes and requirements. Provide guidance and training on best practices for designing and implementing sustainable GIS workflows. Deliver workshops and training sessions to educate customers on sustainable GIS workflows. Support customers in overcoming challenges and addressing any skill gaps related to workflow sustainability.
Expand the use of ArcGIS. Actively promote the adoption of ArcGIS across customer groups. Identify potential use cases for ArcGIS in various business processes and demonstrate its value through facilitation. Develop and deliver training workshops and sessions to showcase the capabilities of ArcGIS. Collaborate with stakeholders to understand their needs and customize ArcGIS solutions to meet their needs.
Communicate the impact of GIS. Develop compelling narratives and visualizations to effectively communicate the impact of GIS. Collaborate with Content Development and Creation teams to create engaging content, such as case studies and success stories. Present the value of GIS to customers. Stay informed about industry trends and research to provide insights on the broader impact of GIS in various domains.
Requirements
8+ years of professional experience leveraging Esri`s software capabilities
5 of those years should be in ArcGIS Enterprise or Enterprise Geodatabases
2+ years of professional experience in classroom facilitation and instructional delivery
Ability to handle multiple responsibilities while prioritizing student needs
Strong listening skills and the ability to incorporate feedback to continuously improve instructional delivery and course materials
Proven ability to collaborate with multiple cross-functional teams
Excellent verbal and written communications skills
20% travel time within the year to support an average of 10-15 onsite customer training sessions per year
Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US
Bachelor's degree in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science or related field
Recommended Qualifications
Familiarity with web-based meeting tools
Completion of an Esri technical certification and facilitation certification
Demonstrated technical writing ability
Up to 40% travel time, including international travel, to support an additional 10-15 customer engagements
Master's degree in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science or related field
#LI-KH4
$58k-80k yearly est. Auto-Apply 23d ago
Supply Chain Representative
Collabera 4.5
Collabera job in San Antonio, TX
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Position Details:
Job Title: Supply Chain Representative
Job Location: San AntonioTx-78249
Duration: 06 Months contract + Possibility of Extension
Pay Rate: $13 / hour
Responsibilities
• The Entry level Supply Chain Buyer will work directly with the client and its suppliers to procure manufactured devices and will be responsible for the Requisition to PO (Purchase Order) placement.
• Entry level Supply Chain Buyer will communicate with the internal management to assists in the development, clarification and definition of end-user requirements.
• Assists clients to define the processes applicable to the category of services being procured.
• This role will also be responsible for processing daily transactions and administrative functions to complete client/internal management deliverables within our service level agreements.
Key responsibilities:
• Executes activities related to supply chain functions and ensures that daily targets are met and quality is maintained as per service level agreements/operations metrics
• Receive and validates incoming requisitions
• Answers supplier and customer inquiries
• Works directly with internal management for daily responsibilities
• Process data entry request per internal management
• Looks up order information in JDE
• Follows up with suppliers on open order status
• Updates relevant data in JDE
• Enters supplier response details in JDE/Access
• Adheres to client's procurement policies and procedures
• Work with suppliers to assure deliveries are made
• Conducts audit and quality checks
Qualifications
• The Entry level Supply Chain Buyer will work directly with the client and its suppliers to procure manufactured devices and will be responsible for the Requisition to PO (Purchase Order) placement.
Additional Information
For any querries or to know more or to schedule an interview
Apurv Samadder
************
*******************************
$13 hourly Easy Apply 60d+ ago
Shift Coordinator- CEA IV
Conduent Incorporated 4.0
San Antonio, TX job
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Shift Coordinator - (Onsite)
$22.00/HR
Great Benefits / PAID TRAINING!
Summary:
As a Shift Coordinator - Onsite, you will be supporting our client's customers as a first point of contact and resolving questions concerning their accounts.
What you will be doing:
* Monitor an assigned team of Customer Service Representatives (CSRs) in the fast-paced CSC, being always accessible to the Manager, Supervisors, and CSRs.
* Drive compliance to Call Center call-handling procedures to meet contractual call metrics by monitoring CSR call-handling activity using the Call Monitoring Systems.
* Be knowledgeable in Vector policies and procedures and guide delivery of excellent and accurate customer service by CSRs.
* Handle escalated calls in a timely and professional manner ensuring that all customer cases are followed through to closure.
* Conduct weekly touchpoint meetings with your assigned team of CSRs to provide performance feedback and communicate benchmarks for performance.
* Assist the Supervisor in assigning work tasks to CSRs, make recommendations for scheduling, and take an active role in the training of new hires.
* Assist with payroll and attendance records processing as required. Be able to act as a supervisor stand-in as needed.
* Be open to cross-functional training to provide coverage for other departments.
* Possess good writing skills and be able to communicate effectively to convey status updates and report system and procedural issues.
What you get:
* Full-Time Employment
* Pay is $22/hour which may be below your state's minimum wage. Please take this into consideration when applying.
* Career Growth Opportunities
* Work Schedule: 6:00am-3:00pm with Friday/Sunday off
* Great Work Environment
People who succeed in this role have:
* The ability to convey complex information in clear and concise terms to ensure customer understanding.
* Strong work ethic.
* Effective and accurate written and verbal communication skills.
* Effective problem-solving skills.
* Can navigate multiple applications and research solutions with ease
* Love helping people and guiding them to the best solution for their issue
* Are excited by innovative technology
* Provide calm conflict resolution and problem-solving for frustrated customers
* Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers
* Can commit to 100% attendance for three to five weeks of paid training
Requirements
* Must be at least 18 years of age or older.
* Must have a High School Diploma or GED
* A minimum of 6 months experience in Call Center or Customer Services
* Previous experience in a leadership role a plus
* All internals must have 6 months experience in your current role
* Must be able to successfully pass a criminal background check.
Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly range for this role is $22.00.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
$22 hourly 6d ago
Sr. Sales Recruiter
Esri 4.4
San Antonio, TX job
We are seeking a Senior Sales Recruiter with a successful track record of identifying, engaging, and closing executive level candidates; someone to grow and drive recruitment efforts across multiple sales teams. You take action and are adept at influencing key partners and hiring leaders through data-driven insights, critical thinking, and a deep understanding of talent market dynamics. You are an expert at sourcing talent in multiple geographical markets simultaneously. Our business development teams are constantly evolving, so you are also customer-focused and comfortable adapting to change.
Esri has a Relocation Assistance Program and can provide support with relocating to the San Antonio, TX area for this position.
Responsibilities
Drive results. Own full-cycle recruiting and employee selection efforts for our growing Global Business Development Division. Partner with senior leadership to understand their hiring objectives and develop a plan to hit goals and deliver quality and timely results. Create and execute unique and effective sourcing strategies and techniques to find professionals across a variety of roles within our sales organization. Consistently generate a healthy pipeline of high-quality candidates by driving initiatives such as branding, sourcing, and referrals.
Foster relationships. Build solid relationships with sales leadership teams and serve as a talent partner before, during, and after the recruiting process. Manage candidates in process and provide them with a positive candidate experience. Partner with HR specialists in the areas of global mobility, organizational training and development, HRIS, compensation, and compliance.
Be an expert. Develop deep business knowledge of Esri's sales organization and the markets it serves. Leverage data and analytics to assess recruiting performance, forecast hiring needs, and inform strategic decisions. Stay informed on competitive talent trends, compensation benchmarks, and employment branding strategies to maintain a strong market presence.
Requirements
5+ years of full cycle recruiting experience, including sourcing and closing for sales positions at all levels
Demonstrated track record of building successful relationships and partnerships at all organizational levels
Solid capacity to practice behavioral competency assessments to determine best placement of talent within the organization
Proven ability to develop and execute advanced sourcing strategies and build diverse talent pipelines
Strong analytical skills with the ability to interpret recruiting data and translate insights into action
Outstanding interpersonal skills, creativity, flexibility, maturity, and sound judgment
Team player who takes initiative, is self-directed and highly motivated, and has a passion for results
Bachelor's degree in human resources, business, marketing, or communications
Recommended Qualifications
PHR or SPHR certification
Business understanding of software sales within high tech companies
Knowledge of ADA, EEO, FMLA, Title VII, wage and hour laws, and benefits
MBA or master's degree in human resources, communications, industrial psychology, or marketing
#LI-LW1
$64k-82k yearly est. Auto-Apply 19d ago
PNC Rating Mechanism Lead
Tata Consulting Services 4.3
San Antonio, TX job
Job Title : PNC Rating Mechanism Lead Experience Required - 5+ Years Must Have Technical/Functional Skills * Design and implementation: Design, configure, and implement rating and product model changes within PNC Domain Knowledge. * Develop and maintain rate books, rate tables, and rate routines with rating mechanism
* Work closely with business analysts and solution architects to translate business requirements into technical solutions.
* Integrate the rating engine with other systems, such as billing, claims, and external rating services.
* Perform unit and regression testing, document rating configurations, and maintain change history.
* Ensure configurations adhere to PNC best practices and version upgrade standards.
* Strong proficiency in rating mechanism programming.
Roles & Responsibilities
* Hands-on experience on Rating Engine with PNC domain
* Experience with rating framework and Integration frameworks.
* Proficiency with version control systems like Git and CI/CD tools.
* Familiarity with integrations (SOAP/REST, messaging).
Salary Range - $90,000 to $110,000 per year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-JS2
$90k-110k yearly 22d ago
Consultant - Water Utilities
Esri 4.4
San Antonio, TX job
In this position, you will leverage your experience in water utilities and project management to collaborate closely with clients, delivering solutions that enhance their operational efficiency and success. You will utilize your expertise across all components of ArcGIS Enterprise, including ArcGIS Utility Network, to broaden the impact of GIS technology within the water utilities sector. Your understanding of water utilities workflows (operations, asset management, data management, field operations, and customer engagement) will help shape the evolution of our platform by identifying and implementing innovative patterns tailored to the industry's unique challenges.
You will provide strategic solutions and thought leadership, promoting the adoption of Esri technology-particularly ArcGIS Enterprise and ArcGIS Utility Network-to enable customer success and support development and expansion into new domains. Working alongside industry experts throughout Esri, you will help utilities modernize their geospatial infrastructure and optimize data management practices.
This team is dedicated to supporting our Utilities clients, with a strong emphasis on water utilities. As a member of a talented, cross-functional team of dynamic and passionate Consultants and Project Managers, you will deliver solutions that empower customers to improve water distribution, sewer and stormwater collection, asset management practices, and service reliability in communities around the world. You will play a key role in delivering GIS as an enterprise technology that enhances the quality, reliability, and accessibility of utility data and geospatial capabilities.
The Professional Services division serves as Esri's consulting and implementation arm, breaking ground in new markets and pushing the technology envelope, especially within the water utilities domain. Our organization comprises nearly 1,000 skilled business and technical professionals who strive daily to ensure our users achieve measurable success. Your project management experience will be vital in leading complex initiatives, coordinating cross-functional teams, and ensuring successful delivery of transformational solutions to high-profile water utility clients.
Esri offers a Relocation Assistance Program and can provide support with relocating to the San Antonio, TX area for this position.
Responsibilities
Help clients translate real-world needs into practical, state-of-the-art GIS technology-driven solutions, with a focus on implementing ArcGIS Enterprise and ArcGIS Utility Network
Collaborate with clients to prepare multi-year GIS implementation and migration strategies
Collect, organize, and present client requirements, objectives, and business workflows to develop actionable geospatial strategies and technical work plans
Analyze and interpret business and technical problems specific to water utilities, distilling them into manageable and practical solutions or tasks using ArcGIS technologies
Advise customers on relevant GIS strategies, architectures, product selection, and release planning, with an emphasis on ArcGIS Utility Network and enterprise solutions for water utilities
Lead project management activities, including planning, execution, and delivery of water utilities GIS projects, ensuring alignment with client goals and industry best practices
Create and manage the scope, cost, schedule, and contractual deliverables through planning, tracking, quality assurance, change control, and risk management
Manage small to large scale projects and lead project teams during requirements, analysis, design, build, and rollout
Track project performance and report on status
Work with Esri's marketing and sales teams to grow and support our practice through business development, expansion into new application areas, and delivery of products and services to new and existing customers
Manage client relationships and expectations
Requirements
5+ years of significant, proven experience applying Esri's ArcGIS technology within the water utilities industry (water/wastewater/stormwater) in support of daily operations, asset management, data management, field operations, and customer engagement
Experience using and configuring Esri products to solve water utilities business problems including ArcGIS Pro, ArcGIS Enterprise (including Portal and its components), ArcGIS Utility Network, ArcGIS Field Maps, and ArcGIS Solutions
Proven experience with proposal writing including preparing executive summaries, solution design, scope of work, staffing, and pricing
Ability to develop enterprise level project designs, work plans, budgets, and schedules
Strong collaboration skills and the ability to work independently
Excellent interpersonal, verbal and written communication, presentation, and leadership skills
Ability to work on multiple activities/projects in parallel
Bachelor's degree in information systems, GIS, geography, or relevant field
Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.
Recommended Qualifications
Experience in integrating business systems with ArcGIS to support work management, asset management, SCADA, customer information, and document management
Knowledge of RDBMS and geodatabase design, with best practices in data management
Familiarity with mobile applications for data collection of water utilities assets
#LI-JJ2
$56k-73k yearly est. Auto-Apply 12d ago
L2 Desktop Support Engineer
Tata Consulting Services 4.3
San Antonio, TX job
Must Have Technical/Functional Skills * Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. The Tier 2 (L2) support team handles the tickets routed by L1 support or can themselves produce tickets for any issue they observe
* Level 2 generally handles break/fix, configuration issues, troubleshooting, software installations, hardware repair (including in-house repair or coordinating depot services). Tier 2 (L2) will sometimes escalate to Level 3, depending on the issue and the way the Help Desk operates
* Tier 2 (L2) Field Support plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements
Roles & Responsibilities
* Ability to work within multiple sites. This includes the ability to travel to different sites as necessary or required by the customer.
* Physically fit to walk through large areas
* Ability to work after hours and weekends if necessary or required by the customer.
* Knowledge of using ServiceNow as the ticketing tool.
* Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users.
* Analyze, resolve, respond to, and document end user inquiries.
* Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools.
* Troubleshoot Operating System issue. Connection issues with LAN/WAN.
* Update tickets with accurate and timely records of work performed, and resolution details
* Maintain and contribute to a knowledge base.
* Coordinate hardware warranty repair.
* Perform inventory management activities as required in coordination with asset management and other corporate groups.
* Escalate to 3rd party vendors when necessary
* Responsible for raising and coordinating problem management issues
* Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management.
* Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer /server rooms which need physical handling.
* In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology.
* Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories.
* Receives instructions from certified technicians and project managers to troubleshoot advanced issues.
* Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment.
* Primary responsibility to manage End User related incidents and requests.
* Go to person for all plant IT related requests (Password resets, access etc. specific to plants).
Base Salary Range: $55,000 - $65,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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$55k-65k yearly 13d ago
Adobe Cloud Architect
Tata Consulting Services 4.3
San Antonio, TX job
Job Title : Adobe Cloud Architect Experience Required - 10+ Years Must Have Technical/Functional Skills * Technical Proficiency: Extensive experience with Adobe Experience Cloud products and familiarity with core cloud platforms like AWS, Microsoft Azure, and Google Cloud Platform.
* Coding/Scripting: While primarily a design and strategy role, a strong background in software engineering and proficiency in languages like Java, Python, and JavaScript/TypeScript can be highly valued for automation and custom integrations.
* Networking & DevOps: Strong understanding of networking principles, cloud security, and DevOps practices, including CI/CD pipelines using tools like Adobe Cloud Manager or Jenkins.
Key Responsibilities
* Solution Design & Architecture: Lead the design of end-to-end solutions, translating complex business requirements into detailed technical architectures and implementation plans.
* Platform Expertise: Utilize deep knowledge of Adobe Experience Cloud components, such as Adobe Experience Manager (AEM), Adobe Analytics, Adobe Journey Optimizer (AJO), Adobe Real-Time CDP, and Adobe Target.
* Integration Leadership: Design and oversee the integration of Adobe solutions with external enterprise systems like CRMs, data warehouses (Snowflake, BigQuery), identity providers, and other third-party platforms via APIs and data pipelines.
* Consultation & Collaboration: Act as a strategic advisor to clients and internal stakeholders, leading workshops, presentations, and technical discovery sessions to define requirements and project scope.
* Performance & Optimization: Continuously monitor the performance of cloud environments, troubleshoot issues, and implement optimizations for cost-efficiency, scalability, and high availability.
* Governance & Security: Define and enforce governance standards, implement robust security measures (e.g., identity management, encryption, firewalls), and ensure compliance with industry regulations (GDPR, HIPAA, etc.).
Generic Managerial Skills, If any
* Problem-Solving & Analytics: Excellent analytical skills to diagnose complex challenges and design effective solutions.
* Communication & Leadership: Exceptional communication skills to translate complex technical concepts into clear, value-focused narratives for diverse audiences, including C-suite executives and non-technical teams.
* Technical Leadership: Provide guidance and mentorship to cross-functional development, engineering, and data teams, ensuring adherence to architectural principles and best practices.
Salary Range - $100,000 to $160,000 per year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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$100k-160k yearly 9d ago
Sr. GIS Solution Engineer - Alliance & Partners
Esri 4.4
San Antonio, TX job
As a GIS subject matter expert, you're a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you present solutions in ways that get others excited about the power of GIS technology. Join a technical team focused on supporting Esri's most strategic partners and advise partners on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.
At Esri, we are committed to our partners and their success. It is a place for you to do your best work and amid a supportive culture that encourages creativity, collaboration, and passion.
Responsibilities
Build relationships. Present, demonstrate, and support selling Esri software and solutions. Gain access to technical enterprise-level decision makers and lead technical meetings that drive revenue.
Be an expert. Be a technical leader of Esri technology as well as a subject matter expert of integrating ArcGIS with other systems. Demonstrate your advanced understanding of sales strategies and initiatives to develop complex solutions for Esri's most strategic partners. Understand an organization's business structure, associated workflows, third party business systems, and integration points. Share knowledge and coach new team members on best practices.
Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our partners by addressing the critical challenges they face. Define and deliver complex strategies that align Esri technology with our largest partners' business needs.
Tell our story. Design presentations for technical and non-technical audiences within Esri's largest customers. Provide configuration guidance and best practices. Present at large conferences and executive engagements.
Requirements
5+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
3+ years of experience with Esri developer technology
Broad knowledge of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
Demonstrated experience in technical consulting and conceptual solution design
Understanding of sales and business development processes, with an emphasis on partnering
Ability to troubleshoot client issues related to Esri application deployment and system architecture
Experience with geodatabases and underlying DBMS technology
Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
Programming and scripting experience with languages such as Python and JavaScript
Remarkable presentation, interpersonal, and listening skills
Ability to travel domestically or internationally 25-50%
Bachelor's degree in geography, computer science, or a related field
Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.
Recommended Qualifications
Experience incorporating real-time information streams with existing GIS data and IT infrastructure
Knowledge of digitalization strategies that include mobile, IoT, advanced analytics and data science (AI/ML), and imagery
Master's degree in GIS, computer science, or a related field
Demonstrated ability to evaluate and prototype the integration of Generative AI technologies (ex. LLMs)
Questions about our interview process? We have answers.
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$89k-116k yearly est. Auto-Apply 7d ago
Sr. Instructor
Esri 4.4
San Antonio, TX job
In this position, you will use your teaching skills and GIS knowledge to empower our customers with our innovative GIS software. As an Esri Instructor, you will create a dynamic learning environment through hands-on training, interactive instructions, and engaging activities. You will partner with organizations to expand the use of ArcGIS maps and applications across their organizations and communicate the strategic impact of GIS programs.
The contributions you make in this role will support Esri customers across many industries including but not limited to Defense and Intelligence, Public Safety, and Health and Human Services. The work you do will enable customers to grow their ArcGIS user skills, productivity, and confidence in addition to ensuring sustainable GIS workflows and operations.
Esri has a Relocation Assistance Program and can provide support with relocating to the San Antonio, TX area for this position.
Responsibilities
Grow user skills. Develop and deliver training programs through various formats and methods including in-person, virtual and hybrid offerings, to enhance users' proficiency in ArcGIS software both domestically and internationally. Identify and address skill gaps through targeted training sessions and workshops. Provide ongoing support and guidance to users, answering their questions and helping them overcome challenges. Stay updated on the latest GIS trends and technologies to ensure the training content remains relevant and up to date.
Ensure sustainable GIS workflows. Collaborate with customers to understand their business processes and requirements. Provide guidance and training on best practices for designing and implementing sustainable GIS workflows. Deliver workshops and training sessions to educate customers on sustainable GIS workflows. Support customers in overcoming challenges and addressing any skill gaps related to workflow sustainability.
Expand the use of ArcGIS. Actively promote the adoption of ArcGIS across customer groups. Identify potential use cases for ArcGIS in various business processes and demonstrate its value through facilitation. Develop and deliver training workshops and sessions to showcase the capabilities of ArcGIS. Collaborate with stakeholders to understand their needs and customize ArcGIS solutions to meet their needs.
Communicate the impact of GIS. Develop compelling narratives and visualizations to effectively communicate the impact of GIS. Collaborate with Content Development and Creation teams to create engaging content, such as case studies and success stories. Present the value of GIS to customers. Stay informed about industry trends and research to provide insights on the broader impact of GIS in various domains.
Requirements
5+ years of professional experience leveraging Esri's software capabilities with an emphasis on ArcGIS Desktop and/or ArcGIS Pro, with 2 years of professional experience in classroom facilitation and instructional delivery
Ability to handle multiple responsibilities while prioritizing student needs
Strong listening skills and the ability to incorporate feedback to continuously improve instructional delivery and course materials
Proven ability to collaborate with multiple cross-functional teams
Excellent verbal and written communications skills
20% travel time within the year to support an average of 10-15 onsite customer training sessions per year
Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US
Bachelor's degree in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science or related field
Recommended Qualifications
Master's degree in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science or related field
Familiarity with web-based meeting tools
Completion of an Esri technical certification and facilitation certification
Demonstrated technical writing ability
Up to 40% travel time, including international travel, to support an additional 10-15 customer engagements
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$60k-92k yearly est. Auto-Apply 25d ago
Documentum Lead
Tata Consulting Services 4.3
San Antonio, TX job
Job Title : Documentum lead Experience Required - 6+ Years Must Have Technical/Functional Skills ECM, Documentum, D2, SmartView, OTDS, Senior Documentum developer Roles & Responsibilities Documentum lead developer - responsible for the analysis, design, development, and deployment of software applications on the Documentum platform. They work with business analysts and users to understand requirements and translate them into technical designs.
Execute Product Specification, system design, development and system integration
Develop new product concepts and development, deliver product prototypes
Conduct new technology research, concept specifications and design of individual software components
participate in product and program collaboration
Refractor implementations to standardize an event driven architecture
Refractor web application and services to be completely stateless and cloud ready
8+ years in Documentum development role
2+ years of experience configuring Documentum D2
8+ years in Java 1.8+ development role
Strong knowledge of object-oriented programming
Strong knowledge of web service models: SOAP, OData, REST
Strong knowledge of GIT? String knowledge of Apache Maven
Experience with using Oracle as a backend preferred
Knowledge of web service models: SOAP, OData, REST
Knowledge of Javascript and JQuery
Experience with 3rd party Javascript libraries such as Angular JS, Knockout JS, JQueryUI, or similar preferred
Experience with using SQL Server as a backend preferred
Experience with TFS and Git preferred, Good communication
Ability to get the requirements from business, Develop the controls with specified requirements, Should adapt to customer release process. Coordinate with offshore and USAA stake holder.
100% deliverables ownership
teams.
Salary Range - $90,000 to $110,000 per year
TCS Employee Benefits Summary:
&n bsp;
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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$90k-110k yearly 22d ago
Data Engineer
Tata Consulting Services 4.3
San Antonio, TX job
Job Title : Data Engineer Experience Required - 1+ Years Must Have Technical/Functional Skills Key Responsibilities Good understanding of Clean Architecture demonstrated through detailed pseudocode. Clearly separated Router layer (FastAPI endpoints), Model layer (Pydantic parsing), and Database layer (Snowflake/Gemini execution). Showed proper error handling with appropriate HTTP status codes (200, 400, 500, 501) and async patterns.
Strong testing knowledge. Explained mocking strategies for Snowflake connector and Gemini API. Understands AsyncMock and exception testing patterns.
Good Kafka understanding with manual offset management. Explained retry logic and error handling. Practical experience from Forli
Strong Python fundamentals (async/await, Pydantic). Good SQL knowledge with Snowflake. Hands-on GenAI experience (Gemini2, Vertex AI)
Salary Range - $100000 to $115000
TCS Employee Benefits Summary
Discretionary Annual Incentive
Comprehensive Medical Coverage Medical and Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans
Family Support Maternal and Parental Leaves
Insurance Options Auto and Home Insurance, Identity Theft Protection.
Convenience and Professional Growth Commuter Benefits and Certification and Training Reimbursement.
Time Off Vacation, Time Off, Sick Leave and Holidays.
Legal and Financial Assistance Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
$100k-115k yearly 21d ago
Service Management Consultant - ServiceNow Business Analyst
Capgemini 4.5
San Antonio, TX job
Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
About Infrastructure Services:
The Cloud Infrastructure Services Global Business Line is Capgemini's consulting and infrastructure build-and-run provisioning offering and supports the group's cloud-based services. As part of the integrated cloud offering from Capgemini, Cloud Infrastructure Services delivers a broad range of cloud services to build and support the hybrid cloud estate by encompassing the leading public cloud players and leading private cloud technologies. With EUR 1.5 billion annual revenue, Cloud Infra Services helps clients virtualize and optimize their IT estates through infrastructure outsourcing services such as data center, helpdesk, network support, and service integration and service maintenance support. Our other services also include infrastructure transformation services-helping clients consolidate and migrate entire workloads and data centers.
Visit us at ****************** People matter, results count.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini
Job Title\: Service Management Consultant - ServiceNow Business Analyst
Location: San Antonio
Travel: 25%
Responsibilities
Service Management Transformation projects
•Participates in design, test and transition Service Management and Service Integration solutions within the Now Platform
•Performs thorough data analysis, while engaged in migration projects, in order to provide requirements for developers enabling configuration and customisation
•Provides ‘Early Life Support' - delivering Service Management and Service Integration services and handing over support to the future delivery teams
•Designs and execute E2E trainings and UAT.
Service Management Implementations
•Assists in gathering core configuration requirements, translate these into design model and manage the overall implementation process in cooperation with developers,
•Captures customers and service providers requirements into stories, solution the approach and manage the overall implementation process in cooperation with developers.
Service Management Remediation projects
Assisting Delivery teams to rectify issues and improve service delivered to the customers against ServiceNow Platform.
What we offer:
Your career matters to you and is important to us too. Because your goals and needs are constantly evolving, we offer visibility, leeway and support to help you grow and progress in your career. This approach builds notably on our comprehensive competency framework, our personal development, training and career management programs, and our University innovative and business-focused learning curriculums.
We promote a culture of diversity. We believe working with talented individuals from different backgrounds and points of view is a strategic advantage and an ongoing opportunity. Diversity enriches our creative solutions and adds value for our clients.
Our Shared values have been at the heart of the group since our formation. They are honesty, boldness, trust, freedom, team spirit, modesty and fun. These values influence the way we meet client needs while respecting the regulatory requirements of each country in which we operate, and the way we promote ethically sound practices within Capgemini and in our partnerships.
Capgemini is committed to building a workforce of employees with diverse backgrounds and work experiences.
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant - http\://*******************************************************************
$100k-128k yearly est. Auto-Apply 60d+ ago
Development Product Owner
Tata Consulting Services 4.3
San Antonio, TX job
Job Title : Development Product Owner Experience Required - 8+ Years Must Have Technical/Functional Skills 8+ Years of Life Reinsurance Domain expertise These SMEs will play a critical role in Defining and prioritizing product backlog items Translating business needs into functional requirements
Collaborating with technology teams to deliver modernization objectives
Roles & Responsibilities
Customers are initiating a Reinsurance Modernization Program focused on Life and Annuity products. To ensure success, they are looking for experienced domain SMEs who can take on Product Owner roles and provide deep expertise in Life and Annuity Reinsurance processes
Reinsurance treaties, administration, and reporting
Regulatory and compliance requirements
Integration with policy administration and financial systems
These SMEs will play a critical role in
Defining and prioritizing product backlog items
Translating business needs into functional requirements
Collaborating with technology teams to deliver modernization objectives
Salary Range - $90000 to $110000
TCS Employee Benefits Summary
Discretionary Annual Incentive
Comprehensive Medical Coverage Medical and Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans
Family Support Maternal and Parental Leaves
Insurance Options Auto and Home Insurance, Identity Theft Protection.
Convenience and Professional Growth Commuter Benefits and Certification and Training Reimbursement.
Time Off Vacation, Time Off, Sick Leave and Holidays.
Legal and Financial Assistance Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
$90k-110k yearly 19d ago
Network Operations Engineer
Tata Consulting Services 4.3
Cibolo, TX job
* Daily SORT processing and JCL modification * Running daily and nightly batch jobs * Job scheduling and submission * System monitoring, performing health checks, escalating and resolving system errors or abends, and generating performance reports * 24/7 Monitoring, maintaining, and troubleshooting infrastructure
* Diagnosing and resolving network issues, including hardware, software, and connectivity problems.
* Incident response
* Communicating with other IT teams, vendors, and sometimes customers to resolve issues and escalate problems when needed.
* Creating and maintaining documentation for network configurations, troubleshooting procedures, and incident resolutions.
* Performing routine maintenance tasks such as backups, updates, and security patching.
* Manage open incidents
* Responsible for after-hours and weekends on-call duties
* Minimum (6-8) years related work experience
* Mainframe operating systems like z/VSE, job control languages, scheduling tools, and strong analytical and communication abilities.
* Experience with network monitoring tools, incident management systems, and network security practices.
* Strong understanding of network protocols (TCP/IP, DNS, DHCP), network devices (routers, switches, firewalls), and operating systems.
* Ability to quickly diagnose and resolve network issues using various tools and techniques.
* Effective verbal and written communication skills to collaborate with others and explain technical information.
* Ability to prioritize tasks, manage time effectively, and work under pressure in a fast-paced environment.
Salary Range- $70,000-$75,000 a year
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