Customer Support Representative
Collabera job in Urbandale, IA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
• Provides information/solutions as frontline support to channel partners/customers/Company personnel on product related inquiries on moderately complex policies issues and concerns to optimize customer satisfaction and retention. (Note that products may include parts whole goods or product related services.)
• Provides responses and/or solutions to customer dealers and/or Company personnel inquiries concerning problems and concerns of a moderately complex level.
• Effectively documents customer dealer and/or company personnel interactions and issues relating to area of responsibility.
• Distributes additional product/service/policy information to customer's dealers and personnel.
• Develops common solutions to problems with team members to maintain required service levels. Maintains the accuracy and availability of customer related information on-line.
• Assists in the promotion products/services/programs through special program offerings special mailings and pro-active user contact.
• Negotiates with customer's dealers and company personnel to provide the proper policy execution and adequate resolution.
Qualifications
• A qualified individual will assist customers and dealers (phone & email) in the creation of new customer and dealer accounts, modify/merge existing accounts, and also provide alpha numeric codes that will activate/transfer/warrant GPS enabled farming devices.
• Extreme flexibility is needed due to the schedule requirements of supporting a 24/7, 362 days a year support center.
• Off shift hours, weekends and holidays are a likely possibility.
• Training will be on 1st shift and last roughly two weeks.
• Candidates with customer service backgrounds and strong troubleshooting computer skills are highly desired.
• Ag/farming backgrounds a plus.
• Degree preferred but not required.
Additional Information
To know more on this opportunity or to schedule an interview, please contact:
Cris Cesar
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Easy ApplyCSR /Technical Support role
Collabera job in West Des Moines, IA
Collabera Inc (Staffing Firm). We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization
with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'.
Job Description
Client: Banking
Location: West Des Moines, IA - 50266
Job Title:
CSR / Technical Support Role
Duration: 6 to 18 Months (could go beyond)
Pay Rate: $12.00/hr without benefits
Shift Timings: Monday - Friday; 10:00 AM to 10:45 PM, any shift will be provided between this time.
Qualifications
Following established guidelines, responds to telephone inquiries concerning support, processing or request procedures, systems status and network connectivity.
Documents and may resolve basic problems regarding business applications and hardware and software.
Records inquiries, repair and service requests, resolves or directs request to appropriate technical area or vendor, tracks status and follows up to ensure client satisfaction.
Escalates to senior staff when solution is unclear.
Reports problems with procedures.
Additional Job Details:
Frontline call queue for Technology Connection for CORE call queue.
Previous helpdesk / call center experience is a plus, customer service / mortgage / technical is beneficial.
Additional Information
If you're interested, feel free to reach out to me on:
Vishal Patel
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Easy ApplyIndependent Risk Management Officer
Des Moines, IA job
• 7+ years of Operational Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Ability to complete analytical work with Data to support decision making and explain resolution to complex problems
• Advanced understanding of Operational risk and governance, preferably in an oversight role
• Experience presenting results of operational risk monitoring and emerging risk to executive leadership
• Experience in Auto Lending and associated processes
• Ability to interact with all levels of an organization
• Advanced Microsoft Office skills
Supply Management Planner
Collabera job in Urbandale, IA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Position Details:
Industry Manufacturing
Work Location Urbandale IA 50322
Job Title Supply Management Planner
Duration 3 Years (Strong possibility of extension)
Job Description
• Duties: Schedules and expedites the delivery of purchased materials to support a production plan, including recommendations for premium logistic alternatives when appropriate.
• Processes suppliers non-conformances and expedites corrective actions. Works with the Supply Management Specialist to maintain an ongoing relationship with assigned suppliers to monitor and improve supplier performance; measures the performance of the supplier and defines corrective actions; may negotiate with suppliers to resolve short-term performance problems.
• Supports the Engineering Change Management (ECM) process so design changes and product improvements are implemented in a timely and cost effective manner.
• Supports EPDP by ensuring an effective transition from Product Delivery Process (PDP) to Order Fulfillment Process (OFP) through timely placement and receipt of initial production order.Works proactively with Supply Management Specialist managing highly complex commodities and supply base.
• Coordinates and executes inventory plans using systems parameters and material replenishment strategies to achieve inventory/asset management and material flow goals.
• Drives continuous improvement in terms of performance with the supply base, using Achieving Excellence process and criteria.
• Coordinates and executes the logistics requirements for the supplier concerning containers, packaging, methods and parameters; arranges agreements with the supplier on appropriate logistics processes before the start of production.
• Resolves and eliminates shipping and receiving problems to ensure prompt and accurate payments to suppliers.
Qualifications
• This position will be responsible for all ISG Attachments including working with suppliers to ensure delivery of components to schedule, as well a support of the ISG SPERT process for Service Parts.
• In addition, this position is responsible for loading schedule agreements in SAP and CWIS, along with additional supply management system data entry to ensure parts are delivered to order.
• SAP experience preferred, but not required.
• Degree preferred, but not required.
Additional Information
To know more on this position or to schedule an interview please contact:
Monaliza Santiago
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Web Coordinator
Collabera job in Johnston, IA
Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.
With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.
• Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here)
• Collabera listed in GS 100 - recognized for excellence and maturity
• Collabera named among the Top 500 Diversity Owned Businesses
• Collabera listed in GS 100 & ranked among top 10 service providers
• Collabera was ranked:
• 32 in the Top 100 Large Businesses in the U.S
• 18 in Top 500 Diversity Owned Businesses in the U.S
• 3 in the Top 100 Diversity Owned Businesses in New Jersey
• 3 in the Top 100 Privately-held Businesses in New Jersey
• 66th on FinTech 100
• 35th among top private companies in New Jersey
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Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
MUST HAVE:
• Web experience, or have the ability to learn very quickly and troubleshoot design/online issues. Proficient in MS Office including PowerPoint and ability to build reports in Excel.
• STRONG communication and organizational skills and be comfortable working in a self-paced environment.
NICE TO HAVE:
• 1+ year with website publishing and design experience.
• Basic knowledge of analytics, HTML, SharePoint, Adobe Dreamweaver, Adobe Photoshop.
• Candidates with Communications and Journalism backgrounds have worked well in this role.
• Requests are typically very tactical in nature and may take 10 minutes or a few weeks to complete. Some nights may be requested for global support.
• The hiring manager is interested in recent grads with up to three years of experience.
Qualifications
Requirements:
• Resource will assist in creating, updating, and publishing web content for several divisions and potentially multiple countries to ensure a positive employee online experience that meets company standards and guidelines.
• Also manages request system for internal requests.
Additional Information
To know more about the role, please contact:
Jeff Demaala
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Senior Reliability Engineer - Data Analytics
Collabera job in Urbandale, IA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
• Work with cross functional teams to develop actionable high impact data analytic solutions.
• Assess and build upon existing tool architecture and implementations to support developing best in class "big data" approaches.
Qualifications
• Candidates need five+ years of experience.
• Also, manager is not interested in candidates with primarily consultant experience/backgrounds.
• Desires candidates with hands on experience.
• Experience with writing scripts in SQL(Standard Query Language)
• Experience with multiple programming languages and analytic tools such as SAS, R Programming Language, and/or Tableau
• Experience with statistical analysis and /or data analytics methods Good communication skills. Minimum of 4 years education in Bachelor of Engineering such as Reliability, Mechanical, Electrical, Industrial, or equal amount of experience.
• Analytical / problem Solving Skills In Any Of The Following Areas:
• Field Reliability Data Analysis
• Design for Reliability (DFR)
• Root Cause Analysis (RCA)
• Failure Mode and Effects Analysis (FMEA)
• Design of Experiments (DOE)
• Degradation Data Analysis
• Statistical Data Analysis.
• Experience with Telematics Data (Diagnostic Trouble Codes, Machine/Engine Operating Conditions data).
• Develop specific analysis reports and solutions for identifying patterns or trends related to reliability performance using Telematics data.
Additional Information
To know more about the position or to schedule an interview, please contact:
Jeff Demaala
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IT Security Analyst II
Collabera job in Johnston, IA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
• Responsible for granting and maintaining security for applications, networks and data throughout the organization or unit specified based on specific security requests.
• Follows processes for maintaining security with some review, with responsibility to refine security processes, standards, and definitions.
• Serves as security consultant with business owners.
• Understands and applies current Information Technology (IT) security policies to ensure adherence to standards established by Corporate Computer security.
• Understands and applies knowledge of security system parameters and tables utilized within existing security tools and various applications.
• Follows routine techniques and processes to resolve administrative issues.
• Uses analytical skills to resolve low to medium level security issues.
• Participates in various roles as a team member.
• Occasionally participates on multiple teams.
• Follows processes and actively looks for ways to improve the process.
• Performs some decision making when requests fall outside of the normal processes.
• Works on tasks and projects that are low to medium risk and of low to moderate complexity in nature, and where most errors are resolved by documented processes.
Duties:
• Administers user credentials.
• Coordinates and administers daily activities regarding overall maintenance of RACF, Network, User-ID, user groups, etc. to assure security integrity.
• Understands and applies current Information Technology (IT) security policies to ensure adherence to standards established by Corporate Computer security.
• Understands and applies knowledge of security system parameters and tables utilized within existing security tools and various applications.
• Follows routine techniques and processes to resolve administrative issues.
• Uses analytical skills to resolve low to medium level security issues.
• Participates in various roles as a team member.
• Occasionally participates on multiple teams.
• Assumes proportionate share of responsibility for an effective team and understands good teaming concepts.
• Takes part in projects directly related to existing processes and tools.
• Follows processes and actively looks for ways to improve the process.
• Performs some decision making when requests fall outside of the normal processes.
• Works on tasks and projects that are low to medium risk and of low to moderate complexity in nature, and where most errors are resolved by documented processes.
Requirements:
• 3 - 4 years of information technology experience required. Knowledge of roles, objects, and user profiles within SAP
• Knowledge of SAP FICO or related financial background is desired
• An understanding of computer security principles and the ability to independently use that knowledge
• Overall knowledge of SAP security policies and general knowledge of computer security
• Need sharp candidates that can get up to speed with minimal training
Qualifications
• 3 - 4 years of information technology experience required. Knowledge of roles, objects, and user profiles within SAP
• Knowledge of SAP FICO or related financial background is desired
• An understanding of computer security principles and the ability to independently use that knowledge
• Overall knowledge of SAP security policies and general knowledge of computer security
• Need sharp candidates that can get up to speed with minimal training
Additional Information
To know more on this position or to schedule an interview please contact;
Elaine Locsin
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Business Analyst
Des Moines, IA job
Must Have Technical/Functional Skills An Accounting BSA (Business Systems Analyst) plays a crucial role in bridging the gap between accounting teams and IT or system development teams. Their primary responsibility is to ensure that financial systems and processes are aligned with business needs and regulatory requirements. Here's a breakdown of their key responsibilities:
Core Responsibilities of an Accounting BSA
1. Requirements Gathering & Analysis
o Work with accounting and finance teams to understand business needs.
o Translate those needs into technical requirements for system enhancements or new implementations.
2. System Implementation & Support
o Assist in the design, testing, and deployment of accounting systems (e.g., ERP systems like SAP, Oracle, Workday).
o Ensure systems support accurate financial reporting, compliance, and operational efficiency.
3. Process Improvement
o Identify inefficiencies in current accounting workflows.
o Recommend and implement system-based solutions to streamline processes.
4. Data Integrity & Reporting
o Ensure financial data is accurately captured and reported.
o Support the creation of dashboards, reports, and analytics for decision-making.
5. Compliance & Controls
o Ensure systems adhere to internal controls and external regulations (e.g., SOX, GAAP).
o Collaborate with auditors and compliance teams during reviews.
6. Cross-functional Collaboration
o Act as a liaison between accounting, IT, and other business units.
o Facilitate communication to ensure system changes meet all stakeholder needs.
7. Training & Documentation
o Provide training to end-users on new systems or features.
o Maintain documentation for processes, configurations, and system changes.
Roles & Responsibilities
* Strong understanding of accounting principles.
* Experience with ERP systems (e.g., SAP, Oracle, NetSuite).
* Proficiency in SQL, Excel, and reporting tools (e.g., Power BI, Tableau).
* Analytical thinking and problem-solving.
* Communication and project management skills.
Salary Range- $85,000-$105,000 a year
#LI-OJ1
#LI-DR1
Credit & Collections Analyst
Collabera job in Johnston, IA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Position Details:
Industry Manufacturing
Work Location Johnston IA 50131
Job Title Credit & Collections Analyst
Duration 4 Months (Strong possibility of extension)
Job Description
• Will support delinquent customers across all products by identifying the customer's issues and supporting them by educating, motivating and taking action to resolve delinquent accounts while retaining our customers. In addition, will: use telephone negotiating techniques to build and maintain company, customer and dealer relationships
• Review payment history and account information
• Update/confirm debtor information
• Negotiate payment plan modifications according to established policies and procedures
• Administer collection efforts within federal and state regulations and company policy
• Assist with account resolutions for misapplied cash and refers problem accounts to supervisors
• We need an excellent communicator, both verbal and written, who thrives on solving problems and working in a global team environment.
Qualifications
• A Bachelor's degree in business or a related discipline is required. We also require: Minimum of at least 1 year of experience in customer service
• Ability to remain seated for long periods of time to perform telephone work in a call center environment
• Capacity to quickly change focus on work activities
• Strong computer aptitude with the ability to learn quickly and apply new knowledge; familiar with both mainframe and software applications A strong candidate will also have: Knowledge of negotiation techniques
• Familiarity with the client's financial policies and procedures regarding collections.
Additional Information
To know more on this position or to schedule an interview please contact:
Monaliza Santiago
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Sr.AI Engineer
Des Moines, IA job
Sr. AI Engineer Must Have Technical/Functional Skills * Build, deploy, and optimize production-grade AI applications leveraging GenAI, Agentic AI, and ML. * Lead design and scaling of RAG pipelines, vector search systems, and LLM evaluation workflows. * Develop AI agents with LangChain, AutoGen, LlamaIndex, or LangGraph for task automation and decision support.
* Translate complex business problems into end-to-end AI solutions using AWS-native services.
* Ingest and process unstructured/structured data (parsing, chunking, embeddings, retrieval).
* Deliver intuitive user experiences integrating LLMs and intelligent agents into real-time workflows.
* Integrate and evaluate enterprise AI tools such as Claude, GPT-4/4o, ChatGPT Enterprise, Copilot, Glean, Shelf, and Genesys AI.
* Drive innovation in document automation (summarization, translation, NER) and multilingual NLP.
* Implement observability, governance, and responsible AI practices for secure, compliant deployments.
* Collaborate across IT, data, legal, compliance, and business teams on high-impact solutions.
* Mentor engineers and lead specific workstreams to advance Athene's AI platform.
Roles & Responsibilities
* 6+ years in software engineering or data science, with 2+ years in GenAI/LLM/Agentic AI.
* Proficiency in Python, REST APIs, React/Node.js, and tools like OpenAPI, JSON, and YAML.
* Hands-on experience with AWS AI services (Bedrock, SageMaker, Nova, Textract, Translate, Lambda, Step Functions).
* Strong understanding of LLMs, embeddings, prompt engineering, and tool use.
* Comfortable with CI/CD pipelines, Docker, and cloud-native infrastructure.
* Solid foundation in software engineering, backend performance, observability, and security.
* Experience with enterprise-grade AI tools like Claude, GPT-4/4o, and ChatGPT Enterprise.
* Insurance or financial services experience, plus knowledge of regulatory and compliance requirements (preferred).
* Product-oriented mindset: rapidly prototype, iterate, test and deliver business-facing AI features.
* Track record of mentorship and technical leadership in AI-focused teams.
Salary Range- $85,000-$105,000 a year
#LI-OJ1
Sr. Java Developer
Collabera job in Johnston, IA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
• Experience in the design, development, testing and integration of applications of high complexity within a Java development environment
• Experience with developing and designing applications interacting with relational databases of high complexity
• Strong analytical skills
• Demonstrated work experience in a team environment
• Experience in Agile work environment
• Experience developing unit tests and other test automation
• Proven experience with the following: SOAP, JavaScript, Spring, DB2 and/or Oracle, Hibernate, Ajax, Maven, jUnit, Restful Web-Services
Additional Information
To know more about the position, please contact:
Jeff Demaala
************
Supply Management Planner
Collabera job in Urbandale, IA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Position Details:
Industry Manufacturing
Work Location Urbandale IA 50322
Job Title Supply Management Planner
Duration 3 Years (Strong possibility of extension)
Job Description
• Duties: Schedules and expedites the delivery of purchased materials to support a production plan, including recommendations for premium logistic alternatives when appropriate.
• Processes suppliers non-conformances and expedites corrective actions. Works with the Supply Management Specialist to maintain an ongoing relationship with assigned suppliers to monitor and improve supplier performance; measures the performance of the supplier and defines corrective actions; may negotiate with suppliers to resolve short-term performance problems.
• Supports the Engineering Change Management (ECM) process so design changes and product improvements are implemented in a timely and cost effective manner.
• Supports EPDP by ensuring an effective transition from Product Delivery Process (PDP) to Order Fulfillment Process (OFP) through timely placement and receipt of initial production order.Works proactively with Supply Management Specialist managing highly complex commodities and supply base.
• Coordinates and executes inventory plans using systems parameters and material replenishment strategies to achieve inventory/asset management and material flow goals.
• Drives continuous improvement in terms of performance with the supply base, using Achieving Excellence process and criteria.
• Coordinates and executes the logistics requirements for the supplier concerning containers, packaging, methods and parameters; arranges agreements with the supplier on appropriate logistics processes before the start of production.
• Resolves and eliminates shipping and receiving problems to ensure prompt and accurate payments to suppliers.
Qualifications
• This position will be responsible for all ISG Attachments including working with suppliers to ensure delivery of components to schedule, as well a support of the ISG SPERT process for Service Parts.
• In addition, this position is responsible for loading schedule agreements in SAP and CWIS, along with additional supply management system data entry to ensure parts are delivered to order.
• SAP experience preferred, but not required.
• Degree preferred, but not required.
Additional Information
To know more on this position or to schedule an interview please contact:
Monaliza Santiago
************
PSA Engineer - Network/Transmission
Ames, IA job
5+ years of work experience in customizing and delivering Energy Management Systems preferbly e-terrra AEMS - Reliance 5 + years of experience with C++, Java or other related language. 5+ years of experience with GE's AEMS Reliance source design and development.
5+ years of experience with electric utility industry practices.
5 years of experience with LINUX and Windows Operating Systems
5 years of experience with C, Java & Oracle Database
SQL, shell scripting, ability to read and interpret logs & debug files
Installation of Operating system patches and other 3rd Party Software such as Oracle, NetApp etc.
System configuration and Hands on Experience in GitHub and ClearCase
5 years experience on Realtime or Mission Critical Systems
Must have experience in picking up and installing fixes on live customer systems
Proven track record of problem analysis, identification and resolution
Strong troubleshooting & debugging skills
Good communication skills (verbal and written)
MS office applications (Word, PowerPoint, Excel) and MS Outlook competency
Reliance (Formerly known as XA/21) experience
Object-Oriented programming techniques, Oracle, and/or system administration, is a plus
Base Salary Range: $110,000 - $170,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SV2
#LI-KUMARAN
Accounting BSA
Des Moines, IA job
An Accounting BSA (Business Systems Analyst) plays a crucial role in bridging the gap between accounting teams and IT or system development teams. Their primary responsibility is to ensure that financial systems and processes are aligned with business needs and regulatory requirements. Here's a breakdown of their key responsibilities:
Requirements Gathering & Analysis
* Partner with accounting, finance, and insurance operations to gather and document business requirements.
* Analyze insurance-specific workflows: policy administration, premium billing, claims accounting, commissions, and reinsurance settlements (ceded/assumed).
* Translate business requirements into system designs, process maps, user stories, and acceptance criteria.
System Implementation & Support
* Support implementation, configuration, and testing of ERP and insurance platforms (e.g., SAP FI/CO, Oracle Cloud, Guidewire Billing/Policy/Claims, Duck Creek).
* Design and validate system integrations between policy, billing, claims, and general ledger modules.
* Create and execute test plans (unit, SIT, UAT); manage defect triage and remediation; support change control.
Insurance Process Management
* Build and optimize accounting processes for premium recognition, unearned premium reserves (UPR), loss reserves, IBNR, claims payments, and commissions.
* Implement system logic for reinsurance (treaty/facultative; proportional/non-proportional), bordereaux, and settlements.
* Partner with actuarial and underwriting on loss ratio, combined ratio, and reserve-related data and reporting.
Data Integrity & Reporting
* Ensure data completeness, accuracy, and reconciliation across sub-ledgers and the GL.
* Develop dashboards and financial/insurance KPIs (e.g., written/earned premium trends, loss & LAE, expenses).
* Support statutory and regulatory reporting (e.g., NAIC statements, Schedule P, Schedule F) and management reporting.
Compliance, Controls & Audit
* Ensure adherence to GAAP, SAP (Statutory Accounting Principles), SOX, and state insurance regulations.
* Design and maintain internal controls; support audit requests and walkthroughs for insurance-specific areas.
* Document end-to-end process controls, segregation of duties, and data lineage across systems.
Cross-functional Collaboration
* Act as a liaison between Accounting, IT, Insurance Operations, Actuarial, Underwriting, Claims, Billing, and Compliance.
* Facilitate workshops, sprint planning, and stakeholder alignment; manage expectations and timelines.
Training & Documentation
* Create and deliver training for end users on enhancements and new features.
* Maintain process documentation, configuration guides, data dictionaries, and SOPs.
Preferred
* Experience with data warehouses, ETL, and integration tools (e.g., Informatica, Azure Data Factory).
Skills & Competencies
* Accounting Expertise: GL, sub-ledgers, reconciliations, month-end close, revenue recognition, reserves.
* Insurance Knowledge: Policy lifecycle, billing, claims, reinsurance structures, statutory reporting.
* Technical Skills: SQL, Excel (advanced), data modeling, APIs/integrations, reporting tools (Power BI/Tableau).
* Analysis & Problem-Solving: Root-cause analysis, process re-engineering, control design.
* Communication & Stakeholder Engagement: Clear documentation, workshops, cross-functional alignment.
* Project/Change Management: Prioritization, risk management, change control, UAT coordination.
Roles & Responsibilities
* Strong understanding of accounting principles.
* Experience with ERP systems (e.g., SAP, Oracle, NetSuite).
* Proficiency in SQL, Excel, and reporting tools (e.g., Power BI, Tableau).
* Analytical thinking and problem-solving.
* Communication and project management skills.
Salary Range- $85,000-$105,000 a year
#LI-OJ1
Senior Reliability Engineer - Data Analytics
Collabera job in Urbandale, IA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
• Work with cross functional teams to develop actionable high impact data analytic solutions.
• Assess and build upon existing tool architecture and implementations to support developing best in class "big data" approaches.
Qualifications
• Candidates need five+ years of experience.
• Also, manager is not interested in candidates with primarily consultant experience/backgrounds.
• Desires candidates with hands on experience.
• Experience with writing scripts in SQL(Standard Query Language)
• Experience with multiple programming languages and analytic tools such as SAS, R Programming Language, and/or Tableau
• Experience with statistical analysis and /or data analytics methods Good communication skills. Minimum of 4 years education in Bachelor of Engineering such as Reliability, Mechanical, Electrical, Industrial, or equal amount of experience.
• Analytical / problem Solving Skills In Any Of The Following Areas:
• Field Reliability Data Analysis
• Design for Reliability (DFR)
• Root Cause Analysis (RCA)
• Failure Mode and Effects Analysis (FMEA)
• Design of Experiments (DOE)
• Degradation Data Analysis
• Statistical Data Analysis.
• Experience with Telematics Data (Diagnostic Trouble Codes, Machine/Engine Operating Conditions data).
• Develop specific analysis reports and solutions for identifying patterns or trends related to reliability performance using Telematics data.
Additional Information
To know more about the position or to schedule an interview, please contact:
Jeff Demaala
************
DevOps Engineer
Collabera job in Urbandale, IA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Must have:
2+ years in an objected-oriented programming environment like Java, C# or C++.
1+ year(s) in a scripting language like Python, Ruby, Groovy, etc.
1+ year(s) on Linux or Mac OS (must be proficient in use of terminal commands/shell)
1+ year(s) using Git (comfortable with command line tools)
Good documentation skills
Flexible Schedule (night and weekends may be required)
Engineering, Computer Science or IT Admin degree (experience)
Qualifications
Nice to Have:
Jenkins knowledge
iOS/OS X knowledge (development or admin)
Command line build tools experience in Windows/Linux/Mac.
Gradle/Rake experience
Cocoa pods/Frameworks
AWS/Azure
Unit and Acceptance test experience
Network/IT Security
SSL/TLS/Web Security
Active Directory/LDAP
Looking for candidates who love to solve tough problems and automate mundane tasks.
The team consists of highly skilled engineers who like working with other motivated professionals.
These positions offer the opportunity to build a wealth of skills in DevOps and cloud technologies.
Additional Information
To apply:
Please contact Jeff Demaala at ************.
Customer Support Representative
Collabera job in Urbandale, IA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Position Details:
Industry Manufacturing
Work Location Urbandale IA 50322
Job Title Customer Support Representative
Duration 3 Years (Strong possibility of extension)
Job Description:
• Duties: Provides responses and/or solutions to customer dealers and/or Company personnel inquiries concerning problems and concerns of a moderately complex level.
• Effectively documents customer dealer and/or company personnel interactions and issues relating to area of responsibility.
• Distributes additional product/service/policy information to customer's dealers and client's personnel.
• Develops common solutions to problems with team members to maintain required service levels.
• Maintains the accuracy and availability of customer related information on-line.
• Assists in the promotion of client's products/services/programs through special program offerings special mailings and pro-active user contact.
• Negotiates with customer's dealers and company personnel to provide the proper policy execution and adequate resolution.
Qualifications
Job Requirements:
• A qualified individual will assist customers and dealers (phone & email) in the creation of new customer and dealer accounts, modify/merge existing accounts, and also provide alpha numeric codes that will activate/transfer/warrant GPS enabled farming devices.
• Extreme flexibility is needed due to the schedule requirements of supporting a 24/7, 362 days a year support center.
• Off shift hours, weekends and holidays are a likely possibility.
• Training will be on 1st shift and last roughly two weeks.
• Candidates with customer service backgrounds and strong troubleshooting computer skills are highly desired.
• Ag/farming backgrounds a plus.
• Degree preferred but not required.
Additional Information
To know more about the position, please contact:
Monaliza Santiago
************
Application Developer.
Collabera job in Ankeny, IA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
This is Nisarg from Collabera and I have a position open where I am looking for Application Developer. Please let me know if you would be interested in hearing more about this opportunity. Below is a detailed job description for your reference.
Looking forward to talk with you.
Feel free to reach me at ************.
Position: Application Developer.
Length: 6 month
Location: Ankeny, IA, 50021
Description
This role is responsible for designing, coding and modifying applications, from layout to function and according to a client's specifications. Strive to create visually appealing apps that feature user-friendly design and clear navigation.
• Regular exposure to business stakeholders with ability to apply your expertise to solve technical problems.
• Ability to communicate clearly and gather requirements along with the actual development
• 2+ years technical expertise in winforms and web application development in C#/ASP.Net
• Experience with web applications and programming languages such as HTML5, CSS3, JavaScript, JQuery and API's.
• Candidate must have a strong understanding of UI, cross-browser compatibility, general web functions and standards.
• Strong web data visualization skills to render large sets of data on an MS excel like table view.
• The position requires constant communication with colleagues across the team
• Responsive Web Design to accommodate multiple platforms and devices.
• Functional knowledge or hands on design experience with Web Services (REST, SOAP and others based on requirement)
• Strong database skills with Oracle and MSSQL
• Experience in Version control and Code repository, especially Git
Skills/Qualifications:
C#, ASP.Net, WinForms, LINQ, JavaScript, JQuery, HTML, HTML5, CSS, CSS3, Web Programming Skills, Teamwork, Verbal Communication, cross-browser compatibility, Web User Interface Design (UI), Security Principles, Object-Oriented Design, Web Services (REST/SOAP), Multimedia Content Development, API's, Responsive Web Design
Additional Information
To know more about this position, please contact:
Nisarg Shah
************
****************************
Easy ApplyIT Analyst IV / Software Engineer
Collabera job in Johnston, IA
At Collabera, we recognize that our client satisfaction depends in large part on our resource satisfaction, so we make meeting your career needs a top priority. We provide a high-touch, supportive environment that enables you to grow and challenge yourself while maintaining work-life balance. Choose from a wide range of exciting opportunities from our diverse Fortune 500 client base.
Job Description
Description
Provides application development and support to partner in the planning, delivery and/or support of business processes utilizing information technology and business practices for strategic business units
Work is of medium to high complexity and moderate to high in risk
Has expanded contact with responsibility to varied and multiple departments and functional operations, and actively participates in strategic business relationships
Serves as a key team member which may include being on multiple teams and/or team lead
Participates in the review and formation of processes
May plan work and schedules for others for project related works
Impact of decision-making is medium to high risk and impact
Serves as a consultant or expert and actively shares knowledge across workgroups
Applies information analyses to optimize the integration of major strategic business processes
Designs and implements complex changes impacting several processes with minimal direction
Primarily performs as an individual contributor, but may supervise a small work team (6 or fewer members)
Qualifications
Requirements:
Experience in the design, development, testing and integration of applications of high complexity within a Java development environment
Experience with developing and designing applications interacting with relational databases of high complexity
Strong analytical skills
Demonstrated work experience in a team environment
Experience in Agile work environment
Experience developing unit tests and other test automation
Proven experience with the following: SOAP, JavaScript, Spring, DB2 and/or Oracle, Hibernate, Ajax, Maven, jUnit, Restful Web-Services
Additional Information
All your information will be kept confidential according to EEO guidelines.
DevOps Engineer
Collabera job in Urbandale, IA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Must have:
2+ years in an objected-oriented programming environment like Java, C# or C++.
1+ year(s) in a scripting language like Python, Ruby, Groovy, etc.
1+ year(s) on Linux or Mac OS (must be proficient in use of terminal commands/shell)
1+ year(s) using Git (comfortable with command line tools)
Good documentation skills
Flexible Schedule (night and weekends may be required)
Engineering, Computer Science or IT Admin degree (experience)
QualificationsNice to Have:
Jenkins knowledge
iOS/OS X knowledge (development or admin)
Command line build tools experience in Windows/Linux/Mac.
Gradle/Rake experience
Cocoa pods/Frameworks
AWS/Azure
Unit and Acceptance test experience
Network/IT Security
SSL/TLS/Web Security
Active Directory/LDAP
Looking for candidates who love to solve tough problems and automate mundane tasks.
The team consists of highly skilled engineers who like working with other motivated professionals.
These positions offer the opportunity to build a wealth of skills in DevOps and cloud technologies.
Additional Information
To apply:
Please contact Jeff Demaala at ************.