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Job outlook for collection agents in the United States
Collection agent job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected collection agent job growth rate is -8% from 2018-2028.
About -17,500 new jobs for collection agents are projected over the next decade.
Collection agent salaries have increased 8% for collection agents in the last 5 years.
There are over 63,185 collection agents currently employed in the United States.
There are 47,837 active collection agent job openings in the US.
The average collection agent salary is $32,689.
Are collection agent jobs in demand?
No, collection agent jobs are not in demand. Collection agent demand is projected to decline -8% from 2018 to 2028.
Collection agent job and salary trends over time
Compare the number of collection agent jobs and the average collection agent salary over time.
Collection agent jobs over time
Collection agent job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 63,185 | 0.02% |
| 2020 | 65,894 | 0.02% |
| 2019 | 70,002 | 0.02% |
| 2018 | 74,590 | 0.02% |
| 2017 | 80,636 | 0.02% |
Average collection agent salary over time
Collection agent salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $32,689 | $15.72 | +3.0% |
| 2025 | $31,745 | $15.26 | +2.7% |
| 2024 | $30,904 | $14.86 | +2.0% |
| 2023 | $30,312 | $14.57 | --0.1% |
| 2022 | $30,329 | $14.58 | +2.6% |
Collection agent jobs by state
The map below shows you the number of collection agent job openings in each state. The darker areas on the map show where collection agents earn the highest salaries across all 50 states.
Average salary: Job openings:
Most common states for collection agents
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | Vermont | 623,657 | 123 | 20% |
| 2 | Nebraska | 1,920,076 | 354 | 18% |
| 3 | New Hampshire | 1,342,795 | 243 | 18% |
| 4 | Delaware | 961,939 | 174 | 18% |
| 5 | District of Columbia | 693,972 | 124 | 18% |
| 6 | Massachusetts | 6,859,819 | 1,155 | 17% |
| 7 | Utah | 3,101,833 | 527 | 17% |
| 8 | Montana | 1,050,493 | 174 | 17% |
| 9 | Arizona | 7,016,270 | 1,090 | 16% |
| 10 | Missouri | 6,113,532 | 1,005 | 16% |
| 11 | Oregon | 4,142,776 | 671 | 16% |
| 12 | Rhode Island | 1,059,639 | 169 | 16% |
| 13 | South Dakota | 869,666 | 132 | 15% |
| 14 | Pennsylvania | 12,805,537 | 1,849 | 14% |
| 15 | Ohio | 11,658,609 | 1,619 | 14% |
| 16 | North Dakota | 755,393 | 109 | 14% |
| 17 | Wyoming | 579,315 | 84 | 14% |
| 18 | Colorado | 5,607,154 | 753 | 13% |
| 19 | Minnesota | 5,576,606 | 719 | 13% |
| 20 | Arkansas | 3,004,279 | 394 | 13% |
Most common cities for collection agents
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Lenexa | 2 | 4% | $26,458 |
| 2 | Livingston | 1 | 3% | $50,641 |
| 3 | Panama City | 1 | 3% | $30,244 |
| 4 | New Orleans | 2 | 1% | $28,264 |
| 5 | Cambridge | 1 | 1% | $45,262 |
| 6 | Roseville | 1 | 1% | $39,678 |
| 7 | Sioux Falls | 1 | 1% | $23,499 |
| 8 | Tempe | 1 | 1% | $34,041 |
| 9 | West Valley City | 1 | 1% | $25,192 |
| 10 | Boston | 2 | 0% | $45,322 |
| 11 | Fort Worth | 1 | 0% | $30,480 |
| 12 | Jacksonville | 1 | 0% | $30,608 |
| 13 | Los Angeles | 1 | 0% | $40,800 |
| 14 | Minneapolis | 1 | 0% | $31,836 |