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Become A Collection Supervisor

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Working As A Collection Supervisor

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • $52,630

    Average Salary

What Does A Collection Supervisor Do At State of Arizona

* Supervise the duties and activities of personnel in the Collections Unit, assign duties, and supervise the hiring, training, discipline, and termination of employees
* Approve employee evaluations, maintain a Unit leave time schedule in order to assure adequate staffing, and promote professional growth of employees
* Supervise the enforcement of collections by approving the recording and release of liens, and issuance and service of levies on bank accounts, accounts receivable, wages,
* Approve issuance of levies for seizure of real and personal property by the Sheriff’s office, and approve wage assignments
* Participate in the development, interpretation, and enforcement of collection policy and methods, recommend changes in Employment Security (ES) Law and Department Regulations, and implement new procedures
* Research employer files and records, compile data on previous collection action, contact the employer or representative and discuss ES Law and Department policy to negotiate payment or settlement
* Discuss with staff various collection methods, review files for prior collection action and move to Uncollectable Receivable account if necessary

What Does A Collection Supervisor Do At Community Health Systems

* Other duties may be assigned)
* Effectively manages staff performance and workload.
* Analyzes and monitors revenue cycle and accounts receivable metrics focusing on accounts receivable measures.
* Identify, resolve, and report issues impacting performance objectives.
* Responsible for ensuring timely and successful completion of assigned tasks.
* Responsible for accurate and timely review and approval of transactions including adjustments and write-offs.
* Responsible for oversight of staff training and performance improvement.
* Ensures all assigned reports and worklists are worked and completed.
* Identifies staffing needs and communicate those needs to the A/R Manager.
* Assures productivity and quality standards are met for each team member.
* Coaches and counsels staff with disciplinary and productivity issues.
* Interviews and assists in hiring new employees.
* Performs reviews for each Collector

What Does A Collection Supervisor Do At Marriott International

* Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment.
* Calibrate all controls, gauges, meters, etc.
* Identify, locate, and operate all shut-off valves.
* Order, mark, and stock parts and supplies as needed.
* Maintain inventory and purchase orders log.
* Inspect tools, equipment, or machines.
* Enter and locate work-related information using computers.
* Operate power lift.
* Complete the life safety checklist, including the fire-pump run test and generator run test.
* Inspect fire sprinkler valves and alarm systems.
* Assist in development of disaster response protocols.
* Respond and attend to guest repair requests.
* Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
* Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications.
* Ensure uniform and personal appearance are clean and professional, and maintain confidentiality of proprietary information.
* Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and assist individuals with disabilities.
* Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
* Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
* Speak with others using clear and professional language.
* Visually inspect tools, equipment, or machines.
* Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
* Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
* Grasp, turn, and manipulate objects of varying size and weight.
* Stand, sit, or walk for an extended period of time.
* Move up and down stairs and/or service ramps.
* Perform other reasonable job duties as requested by Supervisors.
* To apply now, go to: https://marriott.taleo.Net/careersection/2/jobdetail.ftl?job=180006MB Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
* Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.
* Chat, engage and follow us on social media. www.facebook.com/marriottjobsandcareers www.twitter.com/marriottcareers www.linkedin

What Does A Collection Supervisor Do At Unitedhealth Group

Coordinate, supervise and accountable for the daily / weekly / monthly activities of a team of 15 to 20 Medical Collections RepresentativesSet priorities for the team to ensure task completion and performance goals for the team are achievedCoordinate work activities of team with other supervisors, managers, and departmentsParticipate in the recruitment, training and staffing functions for the department to ensure the timely hiring of qualified new employees, that all employees are properly trained in all aspects of their roles and that staffing levels are adequate to meet the business demandProvide regular coaching and feedback to team members, including formal corrective action when needed as well as completing annual performance reviewsIdentify and resolve operational problems using defined processes, expertise, and judgmentProvide expertise and support for escalated calls and / or situations from both internal and external customers as neededConsistently provide practical / relevant recommendations for improvements to process or practices and participates in the implementation

What Does A Collection Supervisor Do At Gap Inc.

* As a member of the Banana Republic field leadership team, the Supervisor is responsible for supporting the GM, Associate Manager, and Assistant Manager in managing all aspects of their store’s business, including training Brand Ambassadors; executing store strategy; achieving key business goals and delivering an exceptional store experience.
* The Supervisor participates in the DOR rotations of Operations, Product and Talent.
* Business Results:
* Contributes to driving the productivity of the team to achieve store financial, revenue and expense targets.
* Monitors sales to ensure labor is utilized to optimize traffic and sales generation.
* Works closely with leadership team to measure the success of brand initiatives, in-store trends and market insights to drive sales.
* Customer Centric:
* Supports the team in executing operational excellence by leveraging a customer centric mindset.
* Helps establish effective relationships to build brand loyalty.
* Ambassador:
* Represents the brand and understands the competition.
* Upholds a high quality store experience for both the internal and external customer.
* Contributes to store involvement in community programs.
* Supports building effective cross brand and store center relationships.
* Inspiration:
* Energizes the team to achieve results.
* Performs leader on duty responsibilities and other duties as assigned.
* Supports team performance through Growth Mindset.
* Communicates priorities to Brand Ambassadors; redirects activities as needed to achieve productivity standards.
* Compliance:
* Holds self and team accountable to all Gap Inc. standards of performance.
* Supports efforts to reduce instore shrink activity through education, awareness and compliance.
* Ensures compliance to all Federal, Provincial, State and Gap Inc. employment requirements

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Collection Supervisor jobs

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Collection Supervisor Career Paths

Collection Supervisor
Accounts Receivable Specialist Accountant Senior Accountant
Accounting Manager
7 Yearsyrs
Assistant Vice President Human Resources Coordinator Business Office Manager
Accounts Receivable Manager
6 Yearsyrs
Loss Mitigation Specialist Underwriter
Assistant Vice President
7 Yearsyrs
Assistant Vice President Office Manager Operations Manager
Branch Manager
6 Yearsyrs
Loan Officer Credit Analyst Credit Manager
Collections Manager
5 Yearsyrs
Loss Mitigation Specialist Loan Processor Credit Analyst
Credit Manager
5 Yearsyrs
Collections Manager Branch Manager General Manager
District Manager
7 Yearsyrs
Branch Manager General Manager Account Executive
District Sales Manager
7 Yearsyrs
Accounts Receivable Specialist Finance Analyst Senior Finance Analyst
Finance Manager
7 Yearsyrs
Accounts Receivable Manager Controller Assistant General Manager
Food And Beverage Manager
5 Yearsyrs
Collections Manager Operations Manager
General Manager
7 Yearsyrs
Office Manager Human Resources Coordinator
Human Resources Manager
7 Yearsyrs
Credit Analyst Assistant Vice President
Manager, Assistant Vice President
7 Yearsyrs
Branch Manager Account Executive Sales Manager
Office Manager
5 Yearsyrs
Office Manager Operations Manager
Operations Director
9 Yearsyrs
Account Manager Account Executive Sales Manager
Operations Manager
7 Yearsyrs
Account Manager Sales Manager Operations Manager
Plant Manager
11 Yearsyrs
Operations Manager Operations Director
President Of Operations
11 Yearsyrs
Operations Manager General Manager Account Executive
Sales Manager
5 Yearsyrs
Credit Analyst Finance Analyst Assistant Vice President
Vice President And Manager
10 Yearsyrs
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Collection Supervisor Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Portuguese

  • Carrier

  • German

  • Arabic

  • Sami

  • Hindi

  • Chinese

  • Zulu

  • Mandarin

  • Armenian

  • Tagalog

  • Russian

  • Urdu

  • Italian

  • Hawaiian

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Collection Supervisor

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Collection Supervisor Education

Collection Supervisor

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Top Skills for A Collection Supervisor


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Top Collection Supervisor Skills

  1. Collection Staff
  2. Collection Procedures
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Trained and developed all collection staff in an effort to reach 100% of monthly goals.
  • Prepared and developed training material on proper collection procedures for new collection representatives.
  • Provide comprehensive customer service assistance by handling incoming calls providing customer with vital information needed while updating account information.
  • Prepared financial reports and analyzed to show progress or adverse trends and make the appropriate recommendation or conclusion.
  • Located and notified borrowers of delinquent student loan accounts, conferred with borrowers to establish strategies for debt repayment.

Top Collection Supervisor Employers

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